FR2860937B1 - METHOD AND SYSTEM FOR AUTOMATICALLY TELEPHONE CALLING - Google Patents

METHOD AND SYSTEM FOR AUTOMATICALLY TELEPHONE CALLING

Info

Publication number
FR2860937B1
FR2860937B1 FR0311808A FR0311808A FR2860937B1 FR 2860937 B1 FR2860937 B1 FR 2860937B1 FR 0311808 A FR0311808 A FR 0311808A FR 0311808 A FR0311808 A FR 0311808A FR 2860937 B1 FR2860937 B1 FR 2860937B1
Authority
FR
France
Prior art keywords
telephone calling
automatically telephone
automatically
calling
telephone
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
FR0311808A
Other languages
French (fr)
Other versions
FR2860937A1 (en
Inventor
Thierry Brizzi
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Priority to FR0311808A priority Critical patent/FR2860937B1/en
Publication of FR2860937A1 publication Critical patent/FR2860937A1/en
Application granted granted Critical
Publication of FR2860937B1 publication Critical patent/FR2860937B1/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5166—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with interactive voice response systems or voice portals, e.g. as front-ends
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2061—Language aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42102—Making use of the called party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42102—Making use of the called party identifier
    • H04M3/4211—Making use of the called party identifier where the identifier is used to access a profile
FR0311808A 2003-10-09 2003-10-09 METHOD AND SYSTEM FOR AUTOMATICALLY TELEPHONE CALLING Expired - Fee Related FR2860937B1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
FR0311808A FR2860937B1 (en) 2003-10-09 2003-10-09 METHOD AND SYSTEM FOR AUTOMATICALLY TELEPHONE CALLING

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
FR0311808A FR2860937B1 (en) 2003-10-09 2003-10-09 METHOD AND SYSTEM FOR AUTOMATICALLY TELEPHONE CALLING

Publications (2)

Publication Number Publication Date
FR2860937A1 FR2860937A1 (en) 2005-04-15
FR2860937B1 true FR2860937B1 (en) 2006-02-24

Family

ID=34355346

Family Applications (1)

Application Number Title Priority Date Filing Date
FR0311808A Expired - Fee Related FR2860937B1 (en) 2003-10-09 2003-10-09 METHOD AND SYSTEM FOR AUTOMATICALLY TELEPHONE CALLING

Country Status (1)

Country Link
FR (1) FR2860937B1 (en)

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5729600A (en) * 1992-06-25 1998-03-17 Rockwell International Corporation Automatic call distributor with automated voice responsive call servicing system and method
US20020032591A1 (en) * 2000-09-08 2002-03-14 Agentai, Inc. Service request processing performed by artificial intelligence systems in conjunctiion with human intervention
US20020087325A1 (en) * 2000-12-29 2002-07-04 Lee Victor Wai Leung Dialogue application computer platform
US7110514B2 (en) * 2001-12-17 2006-09-19 International Business Machines Corporation Identifying a context for a call

Also Published As

Publication number Publication date
FR2860937A1 (en) 2005-04-15

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Legal Events

Date Code Title Description
ST Notification of lapse

Effective date: 20120629