FI19991715A - Procedure for processing calls - Google Patents

Procedure for processing calls

Info

Publication number
FI19991715A
FI19991715A FI991715A FI19991715A FI19991715A FI 19991715 A FI19991715 A FI 19991715A FI 991715 A FI991715 A FI 991715A FI 19991715 A FI19991715 A FI 19991715A FI 19991715 A FI19991715 A FI 19991715A
Authority
FI
Finland
Prior art keywords
procedure
processing calls
calls
processing
Prior art date
Application number
FI991715A
Other languages
Finnish (fi)
Swedish (sv)
Other versions
FI110907B (en
Inventor
Sami Uskela
Original Assignee
Nokia Networks Oy
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nokia Networks Oy filed Critical Nokia Networks Oy
Priority to FI991715A priority Critical patent/FI110907B/en
Priority to EP00953201A priority patent/EP1203503B1/en
Priority to BRPI0013104-0A priority patent/BR0013104B1/en
Priority to DE60039174T priority patent/DE60039174D1/en
Priority to AU65732/00A priority patent/AU6573200A/en
Priority to PCT/FI2000/000687 priority patent/WO2001013665A1/en
Priority to US10/049,437 priority patent/US6983145B1/en
Publication of FI19991715A publication Critical patent/FI19991715A/en
Application granted granted Critical
Publication of FI110907B publication Critical patent/FI110907B/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/428—Arrangements for placing incoming calls on hold
    • H04M3/4285—Notifying, informing or entertaining a held party while on hold, e.g. Music On Hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/12—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place intelligent networks

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)
FI991715A 1999-08-12 1999-08-12 Procedure for processing calls FI110907B (en)

Priority Applications (7)

Application Number Priority Date Filing Date Title
FI991715A FI110907B (en) 1999-08-12 1999-08-12 Procedure for processing calls
EP00953201A EP1203503B1 (en) 1999-08-12 2000-08-11 Method for handling a telephone call
BRPI0013104-0A BR0013104B1 (en) 1999-08-12 2000-08-11 PROCESS TO MONITOR A CALL, SYSTEM AND PHONE SET
DE60039174T DE60039174D1 (en) 1999-08-12 2000-08-11 METHOD FOR HANDLING A TELEPHONE CALL
AU65732/00A AU6573200A (en) 1999-08-12 2000-08-11 Method for handling a call
PCT/FI2000/000687 WO2001013665A1 (en) 1999-08-12 2000-08-11 Method for handling a call
US10/049,437 US6983145B1 (en) 1999-08-12 2000-08-11 Method for handling a call when destined subscriber is unable to answer

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FI991715A FI110907B (en) 1999-08-12 1999-08-12 Procedure for processing calls
FI991715 1999-08-12

Publications (2)

Publication Number Publication Date
FI19991715A true FI19991715A (en) 2001-02-13
FI110907B FI110907B (en) 2003-04-15

Family

ID=8555147

Family Applications (1)

Application Number Title Priority Date Filing Date
FI991715A FI110907B (en) 1999-08-12 1999-08-12 Procedure for processing calls

Country Status (7)

Country Link
US (1) US6983145B1 (en)
EP (1) EP1203503B1 (en)
AU (1) AU6573200A (en)
BR (1) BR0013104B1 (en)
DE (1) DE60039174D1 (en)
FI (1) FI110907B (en)
WO (1) WO2001013665A1 (en)

Families Citing this family (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE60132379T2 (en) * 2001-11-20 2008-12-24 Telefonaktiebolaget Lm Ericsson (Publ) METHOD, DEVICE AND ARRANGEMENT IN A TELECOMMUNICATIONS NETWORK FOR CONTROLLING AND ENABLING ADVANCED SERVICES AND USER INTERFACES IN A MOBILE PHONE
EP1534034A1 (en) * 2003-11-24 2005-05-25 Hewlett-Packard Development Company, L.P. Communication system and method for informing of a delay of a call establishment
US8644886B1 (en) 2004-03-15 2014-02-04 Avaya Inc. Ring-tone messaging service
US8265260B2 (en) * 2005-07-28 2012-09-11 At&T Intellectual Property I, L.P. Methods, systems, and computer program products for providing human-assisted natural language call routing
KR100784970B1 (en) * 2006-04-24 2007-12-11 삼성전자주식회사 Mobile terminal and method for transmitting voice message during use of mobile messenger service
US7995728B1 (en) 2006-10-31 2011-08-09 Sprint Spectrum L.P. Personal ringback tone content selection and activation

Family Cites Families (24)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4577067A (en) 1983-10-05 1986-03-18 Alfred Levy Remotely controlled telephone hold program system
US6545589B1 (en) * 1984-09-14 2003-04-08 Aspect Communications Corporation Method and apparatus for managing telecommunications
US5117451A (en) * 1988-02-24 1992-05-26 Vmx/Opcom Interface to and operation of a voice messaging system
US4933966A (en) * 1989-01-23 1990-06-12 Intellicall, Inc. Method and apparatus for performing an automated collect call
US4953204A (en) 1989-10-17 1990-08-28 At&T Bell Laboratories Multilocation queuing for telephone calls
US5623690A (en) * 1992-06-03 1997-04-22 Digital Equipment Corporation Audio/video storage and retrieval for multimedia workstations by interleaving audio and video data in data file
US5444774A (en) * 1992-06-26 1995-08-22 At&T Corp. Interactive queuing sytem for call centers
US5309512A (en) 1992-07-29 1994-05-03 At&T Bell Laboratories Call waiting deluxe feature
JP3681414B2 (en) * 1993-02-08 2005-08-10 富士通株式会社 Speech path control method and apparatus
US5841854A (en) * 1994-02-16 1998-11-24 Priority Call Management, Inc. Wireless telephone integration system and method for call centers and workgroups
US5535270A (en) * 1994-09-06 1996-07-09 Rockwell International Corporation Automatic call distributor having multiple audio sources
US5579372A (en) * 1994-12-12 1996-11-26 Telefonaktiebolaget Lm Ericsson Flow control method for short message service - busy subscriber
US5572587A (en) 1995-03-08 1996-11-05 Advanced Micro Devices Telephone system and method for easing wait time in queue
WO1997026749A1 (en) * 1996-01-15 1997-07-24 Interactive Telecom Inc. Method to provide voice call notification and control messaging over a data path
US6064730A (en) * 1996-06-18 2000-05-16 Lucent Technologies Inc. Customer-self routing call center
US6014439A (en) * 1997-04-08 2000-01-11 Walker Asset Management Limited Partnership Method and apparatus for entertaining callers in a queue
US6118861A (en) * 1997-08-14 2000-09-12 Nortel Networks Corporation Calling party invoked held call monitoring
US6594355B1 (en) * 1997-10-06 2003-07-15 Worldcom, Inc. Method and apparatus for providing real time execution of specific communications services in an intelligent network
US6307845B1 (en) * 1998-02-23 2001-10-23 Telefonaktiebolaget Lm Ericsson Processing packet-switched voice calls directed to a mobile unit operating in circuit-switched mode
JP2002528967A (en) 1998-10-19 2002-09-03 アスペクト コミュニケーションズ コーポレイション High-performance answering machine
KR100281088B1 (en) * 1998-12-12 2001-02-01 서평원 Wireless intelligent network service in Mobile communication system
US6333979B1 (en) * 1998-12-17 2001-12-25 At&T Corp. Method and apparatus for assigning incoming communications to communications processing centers
US6456601B1 (en) * 1999-06-04 2002-09-24 Siemens Information And Communication Networks, Inc. Method and system to provide telephony tones and announcements in a packetized network environment
US20050078810A1 (en) * 2003-10-10 2005-04-14 Corvex, Inx. Automatic telephone call holding system

Also Published As

Publication number Publication date
FI110907B (en) 2003-04-15
EP1203503B1 (en) 2008-06-11
EP1203503A1 (en) 2002-05-08
US6983145B1 (en) 2006-01-03
DE60039174D1 (en) 2008-07-24
WO2001013665A1 (en) 2001-02-22
AU6573200A (en) 2001-03-13
BR0013104A (en) 2002-05-07
BR0013104B1 (en) 2014-01-21

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