ES2930549A1 - Reservation procedure (Machine-translation by Google Translate, not legally binding) - Google Patents

Abstract

Reservation procedure in one or more premises (1), managed by a server (5) accessible by one or more users (3) through individual mobile electronic devices (4). Its stages are: - Access the server (5) from the device (4) and identify yourself. - Select the location (1) and the time. - Generate an identification code on the server (5). - Convert the identification code into a machine-readable code (6), on the server (5) or the device (4). - Identify the user (3) in the premises by means of the readable code (6). (Machine-translation by Google Translate, not legally binding)

Description

DESCRIPTION

reservation procedure

TECHNIQUE SECTOR

This application refers to a procedure for making reservations in libraries, meeting rooms, restaurants or any type of premises that have predefined tables and premises.

STATE OF THE ART

The possibility of reserving tables or study spaces in restaurants, libraries, etc., is known in the state of the art. These systems generally require calling the premises and supplying identification data, often providing contact information. This implies a cost of time in the premises and a lack of practicality for the user if the phone is not picked up or it is busy.

Furthermore, at the time of making the reservation, the user must identify himself to the manager of the premises (librarian, waiter) in order to access the reserved table, which he has not been able to choose. Therefore, you may find that this table is not suitable, does not meet your expectations or is not yet available due to previous users.

The Applicant is not aware of any solution to these problems similar to the invention.

BRIEF EXPLANATION OF THE INVENTION

The invention consists of a reservation procedure according to the first claim and whose variants solve the problems of the state of the art.

The reservation procedure is applicable in one or more premises, and is managed by a server accessible by one or more users through two mobile electronic devices (phones, tablets, smartwatch...). To do this, it includes the stages of:

• Access the server from the device and identify yourself, so that the server knows which user wants to make the reservation.

• Select the venue and the time, optionally selecting the specific space (table, room...) within the venue.

• Generate an identification code on the server.

• Convert the identification code into a machine-readable code, for example optical (QR, BiDi...), on the server or on the device.

• Identify the user in the premises by means of the readable code, so that they can execute their reservation directly.

Other variants are appreciated in the rest of the report.

DESCRIPTION OF THE FIGURES

For a better understanding of the invention, the following figures are included.

Figure 1: Diagram of an embodiment example.

MODES OF CARRYING OUT THE INVENTION

An embodiment of the invention is briefly described below, as an illustrative and non-limiting example thereof.

The procedure will be explained with the assistance of the scheme shown in figure 1. Part of a local (1) with a probability of tables or spaces (2) selectable by a user (3). The spaces (2) can be all those available in the premises (1) or there are some special spaces left for traditional or face-to-face reservation. For example, positions for special needs (wheelchairs), VIP... Spaces (2) can also be grouped into groups of spaces (2) with special characteristics so that preauthorized users (3) can access those groups of spaces (2). Thus, if the user (3) is recognized as having mobility problems, they will be allowed to access the spaces (2) thus marked.

The user (3) has a portable electronic device (4), such as a telephone with the capacity to run computer applications and connect to a server (5) for managing the premises (1) or a group of premises (1) . The connection will normally be via the internet.

When you want to make a reservation, the user (3) accesses the server (5) with your device (4) and selects a time and location (1), chooses the available space (2) you want and finishes managing the reservation with other conditions, such as duration in your case. The server (5) generates an identification code that is transformed, on the server itself (5) or on the device (4), into a machine-readable code (6), either by optical means (barcode, QR code ...) or electronic (NFC, RFID...) depending on the type of device (4) or reader (7) present in the premises (1). This readable code (6) can be valid for a single reservation or for several, but it is preferably renewed from time to time, that is, it does not have an indefinite duration. The venue (1) may have the contact details of the user (3) who has booked or a way to contact him through the server (5) but without knowing protected data.

The reservation on the server (5) can include access to a menu of drinks on the premises (1), borrowing material in the library, or any option available on the premises (1). In this way the user (3) can increase his reservation with that information and pre-order the options.

The premises (1) in turn have a record of available spaces (2) and reservations, so that they can notify the user (3) when their space (2) will be ready. For example, the notice will be made with a time in advance to allow the user (3) to get closer. In this way, the user (3) will be able to access the reserved space (2) before the hour if it is of interest to him, or delay his arrival if he appreciates that he would have to wait. Similarly, the device (4) will allow you to effectively cancel your reservation. This cancellation can be sent to the devices (4) of other users (3) who have been interested in the premises (1) or signed up on the waiting list.

The readable code (6) allows the user (3) to be identified within the premises, so it can be used to lock or unlock lockers, deposit or collect items from the cloakroom. reducing the need for keys, paper receipts or other consumable or easily lost items.

Claims (1)

1- Reservation procedure in one or more premises (1), managed by a server (5) accessible by one or more users (3) through two separate mobile electronic devices (4), characterized in that it comprises the stages of: access the server (5) from the device (4) and identify yourself; make the selection of the place (1) and the time; generating an identification code on the server (5); converting the identification code into a machine-readable code (6), on the server (5) or on the device (4); identify the user (3) on the premises by means of the readable code (6). 2- Reservation procedure, according to claim 1, characterized in that the selection includes the specific space (2) within the premises (1). 3- Reservation procedure, according to claim 2, characterized in that the spaces (2) available for reservation are grouped into accessible groups according to user conditions (3). 4- Reservation procedure, according to claim 1, characterized in that the readable code (6) is valid for several reservations. 5- Reservation procedure, according to claim 1, characterized in that the selection comprises a selection of options available in the premises (1). 6- Reservation procedure, according to claim 1, characterized in that the readable code (6) is used as an identifier in the premises (1). 7- Reservation procedure, according to claim 1, characterized in that the readable code (6) is optical.