EP3989026A4 - Assistance device, display device, assistance method, and assistance program - Google Patents

Assistance device, display device, assistance method, and assistance program Download PDF

Info

Publication number
EP3989026A4
EP3989026A4 EP20827267.4A EP20827267A EP3989026A4 EP 3989026 A4 EP3989026 A4 EP 3989026A4 EP 20827267 A EP20827267 A EP 20827267A EP 3989026 A4 EP3989026 A4 EP 3989026A4
Authority
EP
European Patent Office
Prior art keywords
assistance
program
display device
display
assistance method
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
EP20827267.4A
Other languages
German (de)
French (fr)
Other versions
EP3989026A1 (en
Inventor
Yutaka Akedo
Masanori Kadowaki
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Sumitomo Heavy Industries Ltd
Original Assignee
Sumitomo Heavy Industries Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Sumitomo Heavy Industries Ltd filed Critical Sumitomo Heavy Industries Ltd
Publication of EP3989026A1 publication Critical patent/EP3989026A1/en
Publication of EP3989026A4 publication Critical patent/EP3989026A4/en
Pending legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B23/00—Testing or monitoring of control systems or parts thereof
    • G05B23/02—Electric testing or monitoring
    • G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
    • G05B23/0208—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the configuration of the monitoring system
    • G05B23/0216—Human interface functionality, e.g. monitoring system providing help to the user in the selection of tests or in its configuration
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/332—Query formulation
    • G06F16/3329—Natural language query formulation or dialogue systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B23/00—Testing or monitoring of control systems or parts thereof
    • G05B23/02—Electric testing or monitoring
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B23/00—Testing or monitoring of control systems or parts thereof
    • G05B23/02—Electric testing or monitoring
    • G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
    • G05B23/0259—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the response to fault detection
    • G05B23/0275—Fault isolation and identification, e.g. classify fault; estimate cause or root of failure
    • G05B23/0281—Quantitative, e.g. mathematical distance; Clustering; Neural networks; Statistical analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/3331—Query processing
    • G06F16/334—Query execution
    • G06F16/3344—Query execution using natural language analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/338—Presentation of query results
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/34—Browsing; Visualisation therefor
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0635—Risk analysis of enterprise or organisation activities
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/04—Manufacturing

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • Human Resources & Organizations (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • General Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Tourism & Hospitality (AREA)
  • Data Mining & Analysis (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • General Engineering & Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Development Economics (AREA)
  • Educational Administration (AREA)
  • Automation & Control Theory (AREA)
  • Mathematical Physics (AREA)
  • Computational Linguistics (AREA)
  • Artificial Intelligence (AREA)
  • Manufacturing & Machinery (AREA)
  • Game Theory and Decision Science (AREA)
  • General Health & Medical Sciences (AREA)
  • Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Human Computer Interaction (AREA)
  • Mathematical Optimization (AREA)
  • Mathematical Analysis (AREA)
  • Pure & Applied Mathematics (AREA)
  • Probability & Statistics with Applications (AREA)
  • Evolutionary Computation (AREA)
  • Algebra (AREA)
  • Testing And Monitoring For Control Systems (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • User Interface Of Digital Computer (AREA)
  • General Factory Administration (AREA)
EP20827267.4A 2019-06-19 2020-06-01 Assistance device, display device, assistance method, and assistance program Pending EP3989026A4 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2019113699 2019-06-19
PCT/JP2020/021562 WO2020255684A1 (en) 2019-06-19 2020-06-01 Assistance device, display device, assistance method, and assistance program

Publications (2)

Publication Number Publication Date
EP3989026A1 EP3989026A1 (en) 2022-04-27
EP3989026A4 true EP3989026A4 (en) 2022-10-05

Family

ID=74037114

Family Applications (1)

Application Number Title Priority Date Filing Date
EP20827267.4A Pending EP3989026A4 (en) 2019-06-19 2020-06-01 Assistance device, display device, assistance method, and assistance program

Country Status (9)

Country Link
US (1) US20220108282A1 (en)
EP (1) EP3989026A4 (en)
JP (1) JPWO2020255684A1 (en)
KR (1) KR20220022901A (en)
CN (1) CN113994325A (en)
AU (1) AU2020295099A1 (en)
BR (1) BR112021025599A2 (en)
TW (1) TWI837371B (en)
WO (1) WO2020255684A1 (en)

Citations (2)

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Publication number Priority date Publication date Assignee Title
EP0428135A2 (en) * 1989-11-13 1991-05-22 Komatsu Ltd. Fault diagnosing apparatus and method
US20030154051A1 (en) * 2002-02-13 2003-08-14 Kabushiki Kaisha Toshiba Method and system for diagnosis of plant

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JPH04317132A (en) * 1991-04-16 1992-11-09 Mitsubishi Heavy Ind Ltd Interactive fault diagnosis device
JPH06332529A (en) * 1993-05-27 1994-12-02 Kawasaki Steel Corp Equipment fault diagnosing method and device therefor
JPH09146631A (en) * 1995-11-24 1997-06-06 Ishikawajima Harima Heavy Ind Co Ltd Fault diagnostic system
US6882961B2 (en) * 2000-12-20 2005-04-19 Caterpillar Inc Method and system for providing diagnostics for a work machines
JP2002278838A (en) * 2001-03-15 2002-09-27 Sony Corp Memory access control system, device managing device, partition managing device, memory packaged device, memory access control method and program storage medium
US6859676B1 (en) * 2001-04-09 2005-02-22 Ciena Corporation Method of improving quality of manufactured modules
DE10345121A1 (en) * 2003-09-26 2005-04-21 Siemens Ag Method and device for determining the causes of faults and power limitations in installations
JP2005148867A (en) * 2003-11-12 2005-06-09 Toshiba Mitsubishi-Electric Industrial System Corp Maintenance support device to deal with failure
US20060095230A1 (en) * 2004-11-02 2006-05-04 Jeff Grier Method and system for enhancing machine diagnostics aids using statistical feedback
JP2007193456A (en) * 2006-01-17 2007-08-02 Omron Corp Factor estimation system, factor estimation program, recording medium for recording factor estimation program, and factor estimation method
JP5044968B2 (en) * 2006-04-03 2012-10-10 オムロン株式会社 Factor estimation apparatus, factor estimation method, program, and computer-readable recording medium
JP4963205B2 (en) * 2006-08-29 2012-06-27 ヤマザキマザック株式会社 Support system for failure prediction / warning / repair work of processing machines
US20090276706A1 (en) * 2008-05-05 2009-11-05 Andrew Kenneth Lukes Method for automating troubleshooting flowcharts
US20110302098A1 (en) * 2010-06-04 2011-12-08 Salesforce.Com, Inc. Method and system for providing answers to users of a multi-tenant database system
US8516379B2 (en) * 2010-12-31 2013-08-20 Quora, Inc. Methods and systems for soliciting an answer to a question
JP2012164307A (en) * 2011-01-21 2012-08-30 Mitsubishi Heavy Ind Ltd Information processing method for plant diagnostic system and plant diagnostic system
TWI442251B (en) * 2011-05-11 2014-06-21 Nat Kaohsiung First University Of Science & Technology Development of a reliability data collection and access program for the process industry
US9235819B2 (en) * 2011-11-04 2016-01-12 Canon Kabushiki Kaisha Printing system, image forming apparatus, and method
CN104462846B (en) * 2014-12-22 2017-11-10 山东鲁能软件技术有限公司 A kind of equipment fault intelligent diagnosing method based on SVMs
US9910441B2 (en) * 2015-11-04 2018-03-06 Zoox, Inc. Adaptive autonomous vehicle planner logic
US10225216B2 (en) * 2016-05-25 2019-03-05 Rockwell Automation Technologies, Inc. Conversation interface agent for manufacturing operation information
US10248091B2 (en) * 2016-06-09 2019-04-02 At&T Intellectual Property I, L.P. Method and apparatus for providing equipment maintenance via a network
JP6608780B2 (en) * 2016-08-12 2019-11-20 株式会社小松製作所 Management device, construction management system, and position information management method
US10332319B2 (en) * 2016-10-04 2019-06-25 Snap-On Incorporated Methods and systems for updating diagnostic and repair information
CN107065824B (en) * 2017-03-07 2018-07-17 贵州黔源电力股份有限公司 A kind of Hydropower Unit remote fault diagnosis open platform
EP3379429A1 (en) * 2017-03-22 2018-09-26 Siemens Aktiengesellschaft A method for retrieving a recommendation from a knowledge database of a ticketing system
JP6897235B2 (en) * 2017-03-31 2021-06-30 富士通株式会社 Search processing method, search processing program, and search processing device
US10803394B2 (en) * 2018-03-16 2020-10-13 Accenture Global Solutions Limited Integrated monitoring and communications system using knowledge graph based explanatory equipment management
JP7074542B2 (en) * 2018-04-06 2022-05-24 ファナック株式会社 Diagnostic service system and diagnostic method using network
US20210240179A1 (en) * 2020-01-31 2021-08-05 Saudi Arabian Oil Company Automated maintenance method and system for plant assets

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0428135A2 (en) * 1989-11-13 1991-05-22 Komatsu Ltd. Fault diagnosing apparatus and method
US20030154051A1 (en) * 2002-02-13 2003-08-14 Kabushiki Kaisha Toshiba Method and system for diagnosis of plant

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of WO2020255684A1 *

Also Published As

Publication number Publication date
AU2020295099A1 (en) 2022-01-27
US20220108282A1 (en) 2022-04-07
WO2020255684A1 (en) 2020-12-24
JPWO2020255684A1 (en) 2020-12-24
EP3989026A1 (en) 2022-04-27
TWI837371B (en) 2024-04-01
CN113994325A (en) 2022-01-28
KR20220022901A (en) 2022-02-28
BR112021025599A2 (en) 2022-02-01
TW202109432A (en) 2021-03-01

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