EP3100179A1 - Système de gestion de chaîne logistique - Google Patents

Système de gestion de chaîne logistique

Info

Publication number
EP3100179A1
EP3100179A1 EP14881309.0A EP14881309A EP3100179A1 EP 3100179 A1 EP3100179 A1 EP 3100179A1 EP 14881309 A EP14881309 A EP 14881309A EP 3100179 A1 EP3100179 A1 EP 3100179A1
Authority
EP
European Patent Office
Prior art keywords
product
retailer
partners
retailers
products
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP14881309.0A
Other languages
German (de)
English (en)
Other versions
EP3100179A4 (fr
Inventor
Alec WILKINS
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Beyond Inc
Original Assignee
Overstock com Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Overstock com Inc filed Critical Overstock com Inc
Publication of EP3100179A1 publication Critical patent/EP3100179A1/fr
Publication of EP3100179A4 publication Critical patent/EP3100179A4/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]

Definitions

  • the present disclosure relates generally to electronic commerce, and more particularly, but not necessarily entirely, to electronic management of supply chain networks between product suppliers, online retailers and product distribution centers.
  • E-commerce Electronic commerce, commonly known as e-commerce, involves the buying and selling of products or services over electronic systems such as the Internet.
  • E-commerce draws on multiple technologies, including mobile commerce, electronic funds transfer, supply chain management, online marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.
  • mobile commerce electronic funds transfer, supply chain management, online marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.
  • EDI electronic data interchange
  • e-commerce is conducted through e-commerce websites using various business models.
  • online sellers offer their own products to online consumers through their own proprietary e-commerce websites. These websites are considered proprietary because the sellers do not allow third-parties to sell products on the websites.
  • sellers own and manage their own product inventory.
  • an online seller offers a range of products to consumers through its own proprietary e-commerce website. When a sell is made, the online seller ships the product from its warehouse to the purchaser.
  • third-party e-commerce websites allow online sellers to offer products, but under the sellers' own names.
  • This type of third-party website may include auction-type websites and classified-type websites.
  • these third-party websites provide online sellers with their own virtual store fronts.
  • online sellers are typically required to manage their online transactions with consumers, including payment, inventory warehousing, and shipping.
  • third-party marketplaces in the industry.
  • popular online retailers partner with sellers that are able to enhance consumer experience by bringing greater product selection to their e-commerce websites.
  • the products of both the operator of the e-commerce website and the sellers selling on the website receive equal treatment in the search results.
  • Third-party marketplaces are particularly advantageous to small and medium sized sellers that may not have the resources to operate an e-commerce website. Examples of large online retailers operating third-party marketplaces include
  • the prior art is thus characterized by several disadvantages that are addressed by the present disclosure.
  • the present disclosure minimizes, and in some aspects eliminates, the above-mentioned failures, and other problems, by utilizing the methods and structural features described herein.
  • FIG. 1 is a block diagram of a framework of a supply chain management system according to an illustrative embodiment of the present disclosure
  • FIG. 2 is a block diagram of a supply chain management program according to an illustrative embodiment of the present disclosure
  • FIG. 3 is a diagram of an exemplary display of a retailer inclusion/exclusion list generated by the supply chain management system shown in FIG. 1 according to an illustrative embodiment of the present disclosure
  • FIG. 4 is a diagram of an exemplary display of an inventory allocation list generated by the supply chain management system shown in FIG. 1 according to an illustrative embodiment of the present disclosure
  • FIG. 5 is a diagram of an exemplary display of an inventory allocation list generated by the supply chain management system shown in FIG. 1 according to an illustrative embodiment of the present disclosure
  • FIG. 6 is a diagram of an exemplary display of an e-marketplace generated by the supply chain management system shown in FIG. 1 according to an illustrative embodiment of the present disclosure
  • FIG. 7 is a block diagram of a supply chain management system according to an illustrative embodiment of the present disclosure.
  • FIG. 8 depicts an exemplary method of managing a supply chain using a supply chain management system according to an illustrative embodiment of the present disclosure
  • FIG. 9 depicts an exemplary method of managing a supply chain using a supply chain management system according to an illustrative embodiment of the present disclosure.
  • partner may refer to any entity that offers products for sale, typically on a wholesale level, on third-party e-commerce websites, including third- party retail marketplaces.
  • a partner may be one of a product supplier, seller, a distributor, a wholesaler, an importer, a manufacturer, or any other entity, or individual, offering products for sale to retailers or to consumers on retailers' websites such as third- party marketplaces.
  • a partner may operate a sales management computer program running on a sales management computer server.
  • the term "retailer” or “retail marketplace” may refer to an entity that offers products for sale to consumers, sometimes referred to as end users, on a retail level.
  • a retailer may comprise an e-commerce enterprise that offers products to consumers over a network, such as the Internet. That is, the e-commerce enterprise includes an e-commerce computer server connected to a publicly accessible network.
  • the e-commerce computer server hosts an e-commerce website that allows consumers to purchase products.
  • the products offered for sale by retailers may include its own products, products purchased from partners, or products offered by partners for sale even though title to the products has not been formally transferred to the retailer.
  • the term "distribution center” may refer to an operation that includes a warehouse for storing and managing inventory of product.
  • a distribution center may or may not be associated with a partner or a retailer or another distribution center. That is, the distribution center may be independently operated.
  • the distribution centers may physically manage inventory of product offered for sale by others, including partners and the retailers. That is, distribution centers may fulfill shipping orders from retailers and partners.
  • various illustrative embodiments of the present invention advantageously provide systems, computer-readable media, programs and methods for providing supply chain management on a network, which provides partners with a single integration point and access to multiple retail marketplaces and distribution centers.
  • various embodiments of systems, computer readable media, programs and methods of the present invention allow partners to submit partner date using multiple integration input methods, including EDI, AS2, API, and a web user interface.
  • the partner data from any of the input method are processed to generate a standardized output transaction.
  • the standardized output transaction is routed to only those endpoints, i.e., retail marketplaces, with which the partner has established a transactional relationship.
  • the systems, computer readable media, programs, and methods of the present invention may facilitate various transactions between partners, retailers, and distribution centers, including, but not limited to, purchase orders, shipment orders, inventory masters, advanced shipping notice, shipment confirmation, receipts, inventory adjustments, inventory allocation, total inventory, product definition, product attribution, product binary data, and product cost.
  • partners may create a product definition for each of the product they wish to offer for sale or carry in their inventory.
  • the product definitions may be stored in a centralized database that is made available to one or more retail marketplaces that offer the products for sale to consumers through an e-commerce website.
  • the product definitions may include product dimensions, weights, and quantities.
  • the retail marketplaces may download the product definitions from the centralized database such that the partners only need to upload the product definitions a single time.
  • partners may define marketplace preferences to include or exclude individual retail marketplaces from offering their products. For example, partners may include or exclude individual retail marketplaces or retailers by making selections from a list of available retail marketplaces generated by the supply chain management system. Based on the partners' marketplace preferences, transactional relationships are established between partners and retail marketplaces.
  • partners may be provided with recommended physical locations for product distribution points based on the partners' transactional relationships with the retail marketplaces.
  • the systems, computer readable media, programs, and methods of the present invention may provide cost estimates and provide inventory allocation recommendations for each of the retail marketplaces with whom a partner has an established transactional relationship.
  • the invention will establish a 4-way relationship between product, partner, retail marketplace, and distribution center. This relationship may be stored and used to route all subsequent transactions. For example, e- commerce transactions through the retail marketplaces may be routed based on product, partner, and retailer relationships. These transactions may include purchase order, shipment orders, inventory master, advanced shipping notice, shipment confirmation, receipts, inventory adjustments, inventory allocation, and total inventory.
  • partners are provided with aggregated inventory information for multiple distribution centers, even where the distribution centers are operated by independent third parties.
  • Partners and retail marketplaces may receive normalized and aggregated transactions regardless of the number or type of distribution center locations or providers. For example, if a partner has products located in three warehouses, each warehouse provides a daily inventory update. The invention may identify inventory transactions by the partner to create a single inventory update.
  • participating partners, distribution centers and retail marketplaces are provided with aggregated transaction files. For example, the invention will process orders from all participating retail marketplaces and then determine the products' location, and then create a single transaction payload for each distribution center.
  • participating partners may define inventory allocation rules.
  • partners may define inventory allocation rules that best reflect their sales strategies.
  • the partners may be provided with, and select from, a list of available inventory allocation algorithms.
  • a first-cost marketplace is generated and provided to retail marketplaces.
  • partners upload product catalogs with relevant product attributes, including first cost.
  • Retail marketplaces may be provided with access to the catalog and can create business logic to help select relevant products to make available onsite.
  • retail marketplaces define a product level business logic/data model.
  • the model consumes partner product data, evaluates product attributes, and qualifies products against retailer provided product specifications or business logic.
  • the qualified products may then be offered on the appropriate retail marketplaces.
  • Product that has been qualified and accepted by a retailer is automatically aggregated and included in subsequent inventory transactions.
  • partners are provided with a consolidated distribution service which eliminates cost from the supply chain and provides partners with a single integration point.
  • FIG. 1 there is depicted a block diagram of an exemplary embodiment of a framework 10 of a supply chain management environment according to an illustrative embodiment of the present disclosure.
  • the framework 10 provides an easy-to-use, cost-effective system, processes and computer-readable medium to manage warehousing, distribution, inventory allocation and sales through multiple, independent online retail channels.
  • the framework 10 of the present disclosure decreases overall supply chain costs and provides retailers the ability to decrease delivery time to consumers.
  • the framework 10 facilitates the creation of an electronically interconnected community of partners, retailers, and distribution centers.
  • the framework 10 may include a central supply chain management system 12. It will be appreciated that the system 12 may include a collection of computer systems, computer-readable media, computer programs, and computer-implemented processes such that the system 12 provides partners with a single integration point and access to multiple independently operated retail marketplaces and distribution centers.
  • the system 12 may comprise a supply chain management server 100.
  • the server 100 includes a processor 102 coupled to a memory 104.
  • Loaded in the memory 104 are programs containing computer-readable instructions that are executable by the processor 102.
  • the programs include an operating system 108 as is known to those having skill in the art.
  • the memory 104 has loaded therein a supply chain management program 110.
  • the supply chain management program 110 comprises computer-readable instructions that, when executed by the processor 102, cause the processor 102 to carry out the functionality and features of the supply chain management system 12 as described herein.
  • an operator may enter commands and information into the server 100 through input devices (not shown) such as a keyboard and a pointing device, such as a mouse.
  • the server 100 is connected to a network, such as the Internet, to provide access to remote computing devices utilized by partners, retailers, and distribution Centers.
  • the computer server 100 is connected to a database 112 residing on an electronic storage device, such as a hard drive or an array of hard drives as known to those of ordinary skill in the art.
  • the supply chain management server 100 comprises a collection of computer servers, each having its own processor, that are connected to an internal, or external, network in what is commonly referred to as a "server farm," with each server performing unique tasks or the group of servers sharing the load of multiple tasks.
  • Each server of the server farm may include a processor coupled to a memory.
  • the server farm is scalable as is known to those skilled in the art to accommodate large demand on the supply chain management system 12.
  • the server 100 may comprise a server farm having a plurality of servers, where a first portion of the servers is dedicated to carry out the functions and features provided to partners, where a second portion of the servers is dedicated to carry out the functions and features provided to retailers, and where a third portion of the servers is dedicated to carry out the functions and features provided to distribution centers.
  • the supply chain management server 100 may host a website that is accessible from remote computers.
  • a plurality of partners 120 may access the supply chain management system 12 from remote computers through the website hosted by the server 100.
  • each of the partners 120 may access the supply chain
  • Each partner 120 management system 122 may include a computer having a processor and a memory as known to those of ordinary skill in the art.
  • Partners 120 may access the features of the server 100 through a web browser running on the partner management systems 122.
  • each of the plurality of partners 120 completes a registration process with the server 100 to establish a user account with the system 12.
  • Account information of the partners 120 may be stored in the database 112 by the server 100.
  • Each of the partner management systems 122 may further include a database for storing product listing information, including product images, product descriptions, product attributes, and pricing information for products offered by the partners 120. It will be further appreciated that each of the partner management systems 122 may exchange data with the supply chain management system 12 as will be explained in more detail hereinafter.
  • a plurality of retailers 130 may access the supply chain management system 12 from remote computers through the website hosted by the server 100.
  • each of the retailers 130 may access the supply chain
  • management server 100 from an e-commerce system 132 over a network, such as the
  • Each e-commerce system 132 may include a computer having a processor and a memory as known to those of ordinary skill in the art. Retailers 130 may access the features of the server 100 through a web browser running on a computer of the e- commerce system 132. In an illustrative embodiment, each of the plurality of retailers 130 completes a registration process with the server 100 to establish a user account with the system 12. The retailers' 130 account information may be stored in the database 112 by the server 100.
  • the e-commerce systems 132 of the retailers 130 provide e-commerce websites that allow e-commerce transactions with consumers as known to those of ordinary skill.
  • the e-commerce system 132 of each of the retailers 130 provides a third-party marketplace that allows partners, including partners 120, to offer products for sale on the e-commerce websites of the retailers 130.
  • Each of the e-commerce systems 132 may further include a database for storing product listing information, including product images, product descriptions, product attributes, and pricing information as known to those of ordinary skill. It will be further appreciated that each of the e-commerce systems 132 may exchange data with the supply chain
  • a retailer 130 offers products for sale on its e-commerce website.
  • consumers are able to access a website hosted by an e-commerce system 132 of a retailer 130.
  • the e-commerce website may provide a search feature that allows consumers to search for desired products on the website as known to those of ordinary skill.
  • the e-commerce website may provide an interactive hierarchical product listing.
  • each of the websites hosted by the e-commerce systems 132 provide a checkout procedure that allows consumers to purchase product from the retailer 130.
  • an online checkout procedure typically requires a consumer to enter name, payment information, and a shipping address.
  • a plurality of distribution centers 140 may access the supply chain management system 12 from remote computers through the website hosted by the server 100.
  • each of the distribution centers 140 may access the supply chain management server 100 from a fulfillment management system 142 over a network, such as the Internet.
  • Each fulfillment management system 142 may include a computer having a processor and a memory as known to those of ordinary skill in the art.
  • Distribution centers 140 may access the features of the server 100 through a web browser running on a computer of the fulfillment management system 142.
  • each of the plurality of distribution centers 140 completes a registration process with the server 100 in order to establish a user account with the system 12.
  • the distribution centers' 140 account information may be stored in the database 112 by the server 100.
  • the distribution centers 140 may manage product inventory for third parties.
  • third parties such as partners 120, may ship product to the distribution centers 140.
  • Product information about the products may be entered into the fulfillment management system 142.
  • the product information may include owner information, universal product identification, and quantity.
  • the product information may further include information necessary for shipping the product through a common carrier, including product dimensions and weight.
  • the product received at the distribution centers 140 may be stored at fulfillment centers 144.
  • the fulfillment centers 144 may warehouse the products until shipping order instructions are received from the system 12. In response to the instructions, the fulfillment centers 144 package and ship the product as will be explained in more detail hereinafter.
  • the fulfillment management system 142 may exchange data with the system 12 as will be explained in more detail hereinafter.
  • the partners 120, the retailers 130, and the distribution centers 140 may form a community of electronically connected users on the system 12.
  • the system 12 allows the partners 120, the retailers 130, and the distribution centers 140 to easily form business and transactional relationships.
  • the supply chain management program 110 may include a partner module 202, a retailer module 204, a distribution center module 206, a transaction module 208, and an account management module 210.
  • the functionality and features provided by these modules 202-210, when executed by the processor 102, will be described below.
  • the partner module 202 allows partners 120 to interface and exchange data with the system 12.
  • the partner module 202 provides access to the features and functionality of the system 12 for the partners 120.
  • the partner module 202 serves as a gateway to the system 12 to exchange data for the partners 120 using partner management systems 122.
  • a partner management system 122 may include a remote computing device having a processor and a memory. It will be appreciated that the remote computing device may include a desktop computer, a laptop computer, a tablet computer, a smart phone, a server computer, or any other smart device with computer networking capability. In an illustrative embodiment, the remote computing device of the partner management system 122 may access the system 12 over a publicly accessible network, such as the Internet.
  • partners 120 interface with the system 12.
  • the partner module 202 provides partners 120 with multiple integration input methods, including, but not limited to, EDI, AS2, API, and a web UI, to exchange data with the system 12.
  • Partners 120 may receive subsequent transactions through their chosen integration method which may include, without limitation, AS2, EDI, CSV, XML, mobile, and email. It will be appreciated that data exchange between the partner management system 122 and the system 12 can use any data exchange method now known, or known in the future.
  • the partner module 202 receives data from the partner management system 122 using any of the input methods and creates a standardized output transaction.
  • the standardized data are then stored in the database 112. Based on the configuration of a partner 120, the standardized output transaction is routed to those endpoint entities, retailers 130 and distribution centers 140, with which the partner 120 has established a transactional relationship.
  • partners 120 upload product information for each of the products they wish to offer for sale or carry in their inventory.
  • the product information may be uploaded from a database of the partner management system 122 and stored in the database 112 by the partner module 202.
  • the product information may be standardized by the partner module 202 prior to storing in the database 112.
  • the product information may include product images, product attributes, product description, price, ratings, and any other information to facilitate the sale of the products to consumers.
  • the product information may also include product dimensions, weights, and available quantities.
  • the product information may be stored in the database 112 in association with the accounts of the partners 120 with the system 12. In an illustrative embodiment, the product information may be stored in the database 112 in association with product catalogs of the partners 120.
  • the partner module 202 may provide electronic forms and interfaces to facilitate the upload of the product information from the partner management systems 122. The upload of the product information to the system 12 may be performed manually or through an automated process.
  • the partner module 202 may generate a list 300 of available retailers 130 registered on the system 12 as can be observed in FIG. 3. This list 300 is displayed on a display 302 of the partner management systems 122.
  • partners 120 select those ones of the retailers 130 with whom the partners 120 desire to establish a transactional relationship. That is, through the interface, partners 120 can input retailer selection preferences to include and exclude retailers 130.
  • a retailer 130 selected by a partner 120 is able to offer for sale those products listed in the database 112 by that partner 120.
  • a retailer 130 that has been excluded by a partner 120 is prohibited from offering for sale those products listed in the database 112 by that partner 120.
  • the decision to include or exclude any particular retailer 130 may be based on business objectives. Based on the qualification process and the inclusion/exclusion preferences of the partners 120, a transactional relationship will be established between each partner 120 and their selected or included ones of the retailers 130.
  • partners 120 are able to allocate inventory differently between the selected ones of the retailers 130 using the partner module 202. That is, a partner 120 may define product allocation preferences that allocate more inventory to one retailer 130 than to another. For example, as shown in FIG. 4, the partner module 202 may generate an exemplary list 310 of the selected ones of the retailers 130 on a display 302 of a partner management system 122.
  • the partner module 202 may provide a plurality of inventory allocation methods that allows the partners 120 to select an inventory allocation method which best reflects their sales strategy.
  • the selection provides a spectrum of choices designed to maximize available inventory across multiple retailers 130 and minimize short-ship risks.
  • the choices include, without limitation:
  • Retailer Inventory (Available lnventory - (Total SKU Sales / Time in Period)) / Count of Retailers
  • Retailer Inventory ((Available lnventory *
  • Retailer Inventory (Retailer SKU Sales / Time in Period ) + (Available lnventory - S(All_Retailer_SKU_Sales/ Time in Period) /
  • the inventory allocation methods may be chosen for an entire product catalog or on a product-by-product basis.
  • the partner module 202 will analyze the network data and recommend select ones of the distribution centers 140 for product distribution, provide a cost estimate, and provide inventory allocation recommendations amongst the different distribution centers.
  • the distribution centers 140 may be selected for each of the partners 120 based on geographic proximity to consumers of the retailers 130. For example, shown in FIG. 5 is a recommended list 400 of distribution centers 140 and a recommended inventory allocation list 402 for Product A as shown on a display 302 of a partner management systems 122.
  • the partner 120 may then ship product to the identified ones of the distribution centers 140 in accordance with the recommended inventory allocation.
  • the partner module 202 will establish a 4-way relationship between product, partners 120, retailers 130 and distribution center(s) 140. These relationships are stored in the database 1 12 and are used to route all subsequent transactions, as will be explained in more detail below.
  • the retailer module 204 allows retailers 130 to access the features and functionality of the system 12 from a remote computing devices, namely, a computer associated with the e-commerce systems 132. As mentioned above, once a retailer 130 has registered with the system 12, partners 120 may select the retailer 130 as being qualified to sell the products of the partners 120 to consumers. Likewise, retailers 130 may select which of the products of the partners 120 they wish to offer on their respective e-commerce systems 132. To accomplish this feature, the retailer module 204 defines a customized e-product marketplace in the database 112 for each retailer 130. The customized e-product marketplace will allow a retailer 130 to select product from all of those partners 120 that have chosen to include that retailer 130 in their qualified list of retailers.
  • the retailer module 204 would generate a customized e-product marketplace for Retailer A that includes the products of both Partners A and B that were previously uploaded to the database 112.
  • the retailer module 204 generates a unique and customized e-product marketplace for each retailer 130. That is, each e-product marketplace has a customized product selection of qualified products offered to a retailer 130 by the partners 120.
  • the retailer 130 accesses a customized e-product marketplace, the retailer 130 is able to browse products offered for sale through the system 12. For example, the retailer 130 is able to view product images, review product information, pricing information, and inventory information stored in the database 112.
  • retailers 130 are able to manually select desired products in the e-product marketplace created and maintained by the server 12. Thus, if a retailer 130 determines that it desires to offer for sale on its e-commerce website one of the products offered by a partner 120, the retailer 130 selects the product in the e-product marketplace. In an illustrative embodiment, the retailer 130 also selects a quantity of each product that it desires to offer for sale.
  • the products listed for sale in the e-product marketplaces may be presented as in a catalog format.
  • the retailer module 204 provides a search feature that allows retailers 130 to search for desired products.
  • the retailer module 204 provides a browse feature.
  • the retailer module 204 may provide a listing of the most purchased products, the highest rated, or any other useful product category.
  • the retailer module 204 provides an interface that allows a retailer 130 to input business logic that defines product selection preferences that are utilized to select products that will be sold on the e-commerce website operated by the retailer 130.
  • the business logic may define product attributes of desirable products. For example, if the retailer's e-commerce website primarily sells products related to horses, the business logic may specify product attributes typically related to horses, such as riding gear, halters, saddles, etc. The product attributes defined by the business logic are then compared against the product attributes of the products listed in the e-product marketplace to find product matches.
  • the retailer module 204 uses the business logic defined by the retailers 130 and the retailer inclusion/exclusion parameters defined by the partners 120 to match products to retailers 130. Stated another way, matchmaking involves the retailer module 204 matching products in the database 112 to a retailer 130 based on (1) the business logic, or product selection preferences, defined by the retailer 130; and (2) the retailer inclusion/exclusion preferences defined by the partners 120. Again, the retailer module 204 may automatically select products in the database 112 for each retailer 130 based on these two factors. It will be appreciated that the business logic defined by the retailers 130 and the retailer inclusion/exclusion parameters defined by the partners 120.
  • the retailer 130 may then manually accept or reject the products identified in the matchmaking process.
  • the retailer module 204 may generate a list 500 of products identified by the matching process on a display 502 of an e-commerce system 132.
  • the retailer 130 may then manually accept or reject the product for inclusion for sale on the e-commerce system 132.
  • the products may be accepted and rejected on a product-by-product basis, by product category, by partner, by price, by product attribute, or in any other product groupings.
  • the retailer module 204 then provides a download of the pertinent product information to a destination indicated by the retailers 130.
  • the retailers 130 are able to list the product for sale on their respective e-commerce websites using the downloaded product information.
  • the retailer 130 has not been shipped the product even though the product is offered for sale on the retailer's 130 e-commerce website.
  • the e- commerce system 132 of a retailer 130 dynamically generates a product webpage that links to the product information in the database 112 such that the retailer 130 does not need to separately maintain the product information.
  • the retailer module 204 provides a consolidated product interface and catalog for multiple retailers and/or marketplaces.
  • the retailer module 204 accommodates various integration methods, including Web services, XML, CSV, API, http, and https.
  • the retailer module 204 creates a first-cost, or wholesale, marketplace. That is, partners 120 can upload their entire product catalog with relevant product attributes, including first cost, to the database 112. Retailers 130 may have access to the catalogs, if qualified by the partners 120, and can create business logic, i.e., product selection preferences, to help select relevant products to make available on their websites.
  • the retailer module 204 includes product level business logic/data model.
  • the business logic consumes partner product data, evaluates the product attributes and qualifies products against retailer provided product
  • Products that have been qualified and accepted by a retailer 130 are automatically aggregated and included in subsequent inventory transactions.
  • the distribution center module 206 allows the distribution centers 140 to access the features and functionality of the supply chain management system 12 from remote computing devices, namely, computers of the fulfillment management systems 142.
  • the distribution center module 206 integrates and aggregates multiple distribution centers 140 and the associated inventory into a single access point.
  • partners 120 ship product inventory to the distribution centers 140.
  • the partners 120 may ship the inventory in accordance with the inventory allocation recommendations generated by the partner module 202.
  • the retailer 130 When an order is placed by a consumer with a retailer 130, the retailer 130 generates a shipping order, which is routed through the system 12 to the appropriate distribution center 140.
  • the distribution center 140 then ships the product to the consumer specified in the shipping order.
  • the distribution center 140 then generates an advanced shipping notice, which is routed through the system 12 to the retailer 140 that sold the product.
  • the distribution centers ship product to the consumers that order the product through the retailers' 130 websites.
  • the distribution center module 206 will accommodate various integration methods, including EDI and AS2.
  • a primary function of the distribution centers 140 are to route transactions based on product, partner, and retailer transactional relationships defined by the database of the system. Transactions processed by the distribution centers 140 may include: Purchase Orders, Shipment Orders, Inventory Master, Advanced
  • partners 120 and retailers 130 will receive normalized and aggregated transactions regardless of the number or type of distribution centers 140 locations or providers.
  • each distribution center 140 provides a daily inventory update.
  • the distribution center module 206 identifies inventory transactions for a partner 120 and aggregates the data into a single aggregated inventory update.
  • retailers 130 and/or partners 120 will provide aggregated transaction files.
  • the distribution center module 206 will process orders from all participating retailers 130 and determine the optimal product location, then the distribution center module 206 will create a single transaction payload for each
  • the optimal product location is the distribution center 140 closest to the destination shipping address for the product.
  • the retailer 120 may select the distribution center 140 that will ship the product and include this information with the shipping order.
  • the account management module 210 provides a registration process to its users, namely, partners 120, retailers 130, and distribution centers 140. It will be appreciated that the number of partners 120, retailers 130, and distribution centers 140 that register with the supply chain management system 12 may be unlimited, subject only to the capacity requirements of the system 12. In an illustrative embodiment of the present disclosure, the partners, retailers, and distribution centers are independently operated and unrelated entities.
  • the registration process may be completed online, such as over the Internet.
  • the partners 120, retailers 130, and distribution centers 140 may access the system 12 through a website.
  • the partners 120, retailers 130, and distribution centers 140 may be provided with a secure login ID and password as is known to those skilled in the art.
  • the supply chain management system 12 may provide a feature that allows partners 120 to ship products to consumers from the distribution centers 140 for purchases made through off network retailers 160.
  • off network retailers 160 are retailers that offer for sale products of one or more partners 120 on an e- commerce system 162. The off network retailers 160 are not registered with the system 12.
  • the off network retailer 160 may send a shipping order to the appropriate partner 120.
  • the partner 120 may then generate an off network shipping order, which is sent to the system 12.
  • the system 12 then generates a shipping order, which is sent to the appropriate distribution center 140.
  • the distribution center 140 will then ship the order to the consumer and provide a shipping confirmation back to the partner 120 through the system 12.
  • the supply chain management system 12 may provide a feature that allows partners 120 to ship products to consumers from off network distribution centers 150 for purchases made through retailers 130.
  • off network distribution centers 150 are distribution centers that fulfill shipping orders for one or more partners 120, but that are not registered with the system 12.
  • the off network distribution centers 150 may include a fulfillment management system 152 and a fulfillment center 154 similar to the fulfillment management system 142 and the fulfillment center 144, respectively.
  • the off network distribution centers carry an inventory of product offered for sale by one or more partners 120. If a retailer 120 registered with the system 12 generates a shipping order, it is routed by the system 12 back to the appropriate partner 120. The partner 120 may then send the shipping order to the off network distribution center 150.
  • Table 1 describes the various data exchanges between partners 120 and the supply chain management system 12 that may be performed by the transaction module 208, or another appropriate module of the system 12.
  • Inclusion/Exclusion Partners are able to select which retailers they want to do business with through the partner module.
  • the supply chain management system generates a list of retailers and the partners are able to select the ones which will be qualified to offer the partners' products to consumers.
  • partners are able to "include” or “exclude” retailers by defining retailer
  • This information is stored in the database by the supply chain management system.
  • Product Information Partners upload product information to the supply chain management system regarding the products that are offered to consumers through retailers.
  • the product information includes, without limitation, product attributes, price, product descriptions, product images, or any other product information.
  • the product information is stored in the database.
  • the supply chain management system informs the partners of fulfilled orders, i.e., product shipped by the distribution centers.
  • Off Network Orders are shipping orders from non- registered Retailers. The shipping orders are fulfilled by the registered distribution centers. TABLE 1
  • Purchase Orders Partners provide purchase orders to the supply chain management system.
  • the supply chain management system then forwards this information to the registered distribution centers such that the distribution centers know what products are being shipped to them.
  • Product Allocation Partners can define inventory allocation rules, or
  • the supply chain management system can provide a single, integrated report to partners regarding product inventory in the various distribution centers to the partners.
  • the reports can include information on inventory adjustments, inventory allocation, and total inventory.
  • Table 2 describes the various data exchanges between retailers 130 and the supply chain management system 12 that may be performed by the transaction module 208, or another module of the system 12.
  • Business Logic Retailers are able to define business logic, or product selection preferences, to select desired products from partners.
  • the business logic identifies desirable product attributes.
  • the supply chain management system matches products that meet the product attributes dictated in the business logic.
  • Product Catalog Supply chain management system generates a product catalog listing all of the products of the Partners that a Retailer is authorized to sell. The products in the catalog may be selected based on retailer
  • the shipping order will identify the purchaser, product, quantity, shipping address and the distribution center selected for shipment, if applicable.
  • the supply chain management system will then forward the shipping order to the identified distribution center or one selected by the system.
  • Inventory The retailers are provided with inventory information regarding the inventory of products they are authorized to sell by the retailers.
  • Table 3 describes the various data exchanges between distribution centers 140 and the supply chain management system that may be performed by the transaction module 208, or another module of the system 12.
  • the distribution centers receive shipping orders from the supply chain management system.
  • the distribution centers ship product to consumers based on the shipping orders.
  • the distribution centers provide inventory information to the supply chain management system.
  • the inventory information may include an inventory master list, inventory adjustment information, as well as product location.
  • the distribution centers provide confirmations that products have been received at the distribution centers from the partners and are available to ship to
  • the system 12A comprises a partner subsystem 202 A, a retailer subsystem 204 A, a distribution center subsystem 206A, a transaction subsystem 208A, and an account management subsystem 21 OA.
  • the partner subsystem 202A performs the functions and features similar to the partner module 202 described above.
  • the retailer subsystem 204A performs similar functions and features to the retailer module 204 described above.
  • the distribution center subsystem 206A performs the functions and features to the distribution center module 206 described above.
  • transaction subsystem 208A performs similar functions and features to the transaction module 208 described above.
  • account management subsystem 21 OA performs similar functions and features to the account management module 210 described above. It will be appreciated that many of the functional units described in this
  • subsystems may be implemented as a hardware circuit comprising custom VLSI circuits or gate arrays, off-the-shelf
  • a subsystem may also be implemented in programmable hardware devices such as field programmable gate arrays, programmable array logic, programmable logic devices, or the like.
  • Subsystems may also be implemented in software code, sometimes referred to as computer readable instructions, for execution by various types of processors. Where a subsystem includes software code, the subsystem will also include one or more processors and memory.
  • An identified subsystem of executable code may, for instance, comprise one or more physical or logical blocks of computer instructions that may, for instance, be organized as an object, procedure, or function. Nevertheless, the executables of an identified subsystem need not be physically located together, but may comprise disparate instructions stored in different locations which, when joined logically together, comprise the subsystem and achieve the stated purpose for the subsystem.
  • a subsystem of executable code may be a single instruction, or many instructions, and may even be distributed over several different code segments, among different programs, and across several memory devices.
  • operational data may be identified and illustrated herein within subsystems, and may be embodied in any suitable form and organized within any suitable type of data structure. The operational data may be collected as a single data set, or may be distributed over different locations including over different storage devices, and may exist, at least partially, merely as electronic signals on a system or network.
  • a plurality of partners, retailers, and distribution centers may be registered with a centralized supply chain management system.
  • the plurality of partners, retailers, and distribution centers may form a community of electronically interconnected users.
  • a plurality of the partners may upload product information to the supply chain management system.
  • the product information may relate to products offered for sale by the partners.
  • the product information may include product images, product descriptions, product attributes, and pricing information.
  • the product information may relate to products offered for sale by the partners.
  • the supply chain management system may store the product information in a database in product catalogs.
  • the partners may be provided with a list of retailers registered with the supply chain management system on a display of a computer.
  • the retailers may operate an e-commerce system that conducts e-commerce with consumers.
  • the retailers may allow third-parties to offer goods for sale on their e-commerce systems.
  • the retailers' e-commerce system may include a third-party marketplace feature.
  • the partners may select preferred ones of the retailers from the list using an input device of the computer.
  • the selected ones of the retailers constitute those retailers with whom the partners desire to do business.
  • the partners may select the retailers based on business objectives.
  • the partners may select to include or exclude retailers based on the partners' business models.
  • the supply chain management system may receive product selection preferences or business logic from the retailers.
  • the product selection preferences are utilized to filter the products stored in the database based on the retailers business objectives.
  • the product selection preferences may define product attributes.
  • the supply chain management system generates a customized catalog of qualified products for each retailer based on the retailer inclusion/exclusion preferences provided by the partners and the product selection preferences provide by the retailer.
  • Each retailer may have its own customized e-marketplace.
  • the qualified products for each retailer may define an e-marketplace.
  • the retailers are provided with a list of qualified products on a computer display to accept or reject qualified products listed in the catalog. That is, the retailers are able to accept or reject the products in their respective customized catalogs.
  • product information for the accepted products in the product catalogs is downloaded from the supply chain management system to the e-commerce systems associated with the retailers.
  • the retailers may then offer the products for sale on the retailers' e-commerce systems to consumers using the product information.
  • the supply chain management system receives shipping orders for products sold on the retailers' e-commerce systems.
  • the shipping orders may identify the product sold, purchaser, quantity, shipping address, and, optionally, the distribution center designated to ship the product.
  • the supply chain management system sends the shipping orders to the distribution centers identified in the shipping orders.
  • the supply chain management system selects a distribution center based on the shipping address. For example, the supply chain management system may select the distribution center closest to the shipping address through an automated process.
  • the supply chain management system receives a shipment confirmation from the distribution center and provides it to both the retailer who sold the product and the listing partner who provided the product.
  • a plurality of partners, retailers, and distribution centers may be registered with a centralized supply chain management system.
  • the plurality of partners, retailers, and distribution centers may form a community of electronically interconnected users.
  • a plurality of the partners may upload product information to a supply chain management system.
  • the product information may relate to products offered for sale by the partners.
  • the product information may include product images, product descriptions, and pricing information for products.
  • the product information may relate to products offered for sale by the partners.
  • the supply chain management system may store the product information in a database in product catalogs.
  • the centralized management system provides a selection of inventory allocation preferences to partners.
  • the inventory allocation preferences allow partners to specify an inventory allocation method to be used in allocation of products stored in the distribution centers among the retailers.
  • the centralized management system receives inventory allocation preferences from the partners.
  • the selected inventory allocation preferences are applied amongst a plurality of retailers. This may include providing inventory allocation recommendations to the partners.
  • Embodiment 1 A method of managing a supply chain network for e-commerce transactions, said method including:
  • the supply chain management system having at least one processor coupled to a memory having operating instructions stored therein, the supply chain management system further having a database residing on an electronic storage medium;
  • the product information including product attributes of the products
  • Embodiment 2 The method of Embodiment 1, further including registering a plurality of distribution centers with the supply chain management system.
  • Embodiment 3 The method of Embodiment 2, further including generating inventory allocation recommendations for the partners.
  • Embodiment 4 The method of Embodiment 2, further including defining in the database a relationship between products, partners, retailers, and distribution centers.
  • Embodiment 5 The method of Embodiment 1, further including generating transactional information.
  • Embodiment 6 The method of Embodiment 1, further including defining in the database an inventory allocation for one or more retailers based on inventory allocation preferences received from a partner.
  • Embodiment 7 The method of Embodiment 1, further including:
  • Embodiment 8 The method of Embodiment 1, further including:
  • Embodiment 9 The method of Embodiment 1, further including defining in the database inventory allocation rules selected by each partner.
  • Embodiment 10 The method of Embodiment 9, wherein the inventory allocation rules include: minimize short-ship, maximize inventory, absolute reserve, retailer reserve, and weighted retailer.
  • Embodiment 11 The method of Embodiment 1 , further including generating a customized product catalog for each retailer.
  • Embodiment 12 The method of Embodiment 1, further including receiving an upload of product information with relevant product attributes from each partner.
  • Embodiment 13 The method of Embodiment 1, further including sorting products based on product attributes identified by a retailer.
  • Embodiment 14 The method of Embodiment 1, further including downloading product information for the qualified products to a remote computing device for each of the retailers.
  • Embodiment 15. A system for managing a supply chain network, said system including:
  • a memory coupled to the at least one processor
  • operating instructions stored in the memory that, when executed, cause the at least one processor to: (i) register a plurality of partners and retailers with the system, (ii) maintain in a database product information, the product information including product attributes of products offered by the partners, (iii) receive retailer inclusion/exclusion preferences from each partner, (iv) receive product selection preferences from each retailer, the product selection preferences specifying product attributes of desirable products, and (v) generate qualified products for each retailer based on the product selection preferences of the retailers and the retailer inclusion/exclusion preferences of the partners.
  • Embodiment 16 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: define in the database a relationship between products, partners, retailers, and product distribution centers.
  • Embodiment 17 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: generate inventory allocation recommendations for the partners at the distribution centers.
  • Embodiment 18 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: generate transactional information regarding products offered for sale.
  • Embodiment 19 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: define in the database an inventory allocation for each of the retailers based on product allocation preferences received from the partners.
  • Embodiment 20 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: receive inventory information from a plurality of distribution centers;
  • Embodiment 21 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: process orders from the retailers for products offered for sale in the e-product marketplace;
  • Embodiment 22 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: define in the database product allocation preferences selected by each partner.
  • Embodiment 23 The system of Embodiment 22, wherein the product allocation preferences include: minimize short-ship, maximize inventory, absolute reserve, retailer reserve, and weighted retailer.
  • Embodiment 24 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: generate a consolidated product interface.
  • Embodiment 25 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: generate a customized product catalog for each retailer.
  • Embodiment 26 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: receive and upload of a product catalog with relevant product attributes, including first cost, from each partner.
  • Embodiment 27 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: select products based on product attributes identified by a retailer.
  • Embodiment 28 The system of Embodiment 15, wherein the operating instructions are further operable, when executed, to cause the at least one processor to: qualify the products in the e-product marketplace based on product attributes identified by a retailer.

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Abstract

L'invention concerne un système de gestion de chaîne logistique mettant en place un point d'intégration unique pour les partenaires, les détaillants et les centres de distribution. Les partenaires, les détaillants et les centres de distribution s'inscrivent auprès d'un système de gestion de chaîne logistique. Par l'intermédiaire du système, les partenaires sélectionnent ceux des détaillants avec lesquels ils souhaitent faire affaire. Les partenaires peuvent en outre répartir des stocks entre les détaillants sélectionnés. Le système de gestion de chaîne logistique recommande des centres de distribution pour entretenir des stocks de produits.
EP14881309.0A 2014-01-28 2014-01-28 Système de gestion de chaîne logistique Withdrawn EP3100179A4 (fr)

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EP3100179A4 (fr) 2017-07-12
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