EP2731086A1 - Gestion d'argent liquide destinée à des guichets automatiques bancaires - Google Patents

Gestion d'argent liquide destinée à des guichets automatiques bancaires Download PDF

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Publication number
EP2731086A1
EP2731086A1 EP12007640.1A EP12007640A EP2731086A1 EP 2731086 A1 EP2731086 A1 EP 2731086A1 EP 12007640 A EP12007640 A EP 12007640A EP 2731086 A1 EP2731086 A1 EP 2731086A1
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EP
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Prior art keywords
service
automated teller
assistants
servicing
teller machine
Prior art date
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EP12007640.1A
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German (de)
English (en)
Inventor
Aleeda Fazal
Vladimir Mijatovic
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friendlyway AG
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friendlyway AG
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Publication date
Application filed by friendlyway AG filed Critical friendlyway AG
Priority to EP12007640.1A priority Critical patent/EP2731086A1/fr
Publication of EP2731086A1 publication Critical patent/EP2731086A1/fr
Withdrawn legal-status Critical Current

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07D—HANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00—Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/20—Controlling or monitoring the operation of devices; Data handling
    • G07D11/24—Managing the stock of valuable papers
    • G07D11/245—Replenishment

Definitions

  • the present invention relates to a monitoring system and a method for monitoring automated teller machines (ATMs).
  • ATMs automated teller machines
  • a user is able to store his cash in electronic form in an electronic wallet, e.g. a so called eWallet (electronic wallet) or mWallet (mobile wallet).
  • a mobile money user is typically a mobile (or "cell") phone subscriber of a mobile operator, whereby the mobile communication device (e.g. a mobile phone) is configured to store the electronic wallet.
  • the user is able to deposit and withdraw cash to and from his electronic wallet and to perform financial transactions, such as paying bills, transferring money to someone, topping-up a telephone account, etc.
  • agents perform important tasks such as cash-in and cash-out transactions.
  • a cash-in transaction an agent takes real cash from a user and deposits an equivalent amount to the user's electronic wallet.
  • the user is able to convert real cash into an equivalent amount of electronic money.
  • a cash-out transaction the user requests cash from an agent in exchange for electronic money stored in the user's electronic wallet.
  • the agent initiates the cash-out transaction and the user may have to confirm the transaction on his cell phone that manages the electronic wallet, typically by entering a PIN (Personal Identification Number).
  • PIN Personal Identification Number
  • the agent hands out to the user real cash.
  • the transaction is charged with a fee.
  • agents may install self-service channels such as Automatic Teller Machines (ATMs) designed for mobile money transactions.
  • ATMs Automatic Teller Machines
  • Service assistants are notified, in case the ATMs need to be reloaded with bank notes or bank notes need to be removed.
  • the service assistant usually receives an incentive, such as a flat fee reward or a commission that depends on the amount of reloaded or removed money.
  • the ATM includes a cash recycler which is configured to perform cash recycling by dispensing cash to a user that was previously deposited by another user.
  • cash liquidity problems occur because the amount deposited through cash-in transactions does not balance with the amount withdrawn through cash-out transactions. Typically, there are more cash-in transactions in urban areas and more cash-out transactions in rural areas. Rebalancing can be expensive for the agent in terms of travel cost, time, and lost business. If the agent has an ATM installed, the ATM needs to be visited more frequently in order to reload or remove cash. If a user visits an agent or an agent's ATM with liquidity problems, the user will be frustrated as he has to return later or visit another agent.
  • US 2007/0229253 relates to the handling of cassettes for bank notes ATMs and/or deposit devices.
  • the filling level of a cassette is determined and compared to a threshold lower than the maximum capacity of the cassette. If the threshold is exceeded, the replacement of the respective cassette is initiated by transmitting a respective signal to a bank or service centre via an interface such as a modem, network connection, Internet connection, telephone connection, etc.
  • the service centre sends an employed service assistant to replace the full cassette with an empty cassette.
  • An optimal threshold value can be calculated based on an average number of banknotes deposited in a time period and based on the time it takes to replace the cassette, wherein the time of day and/or day of the week is taken into account.
  • a request to replace cassettes is transmitted from the ATM via the network to an employed service assistant directly.
  • GB 2 356 728 relates to replenishing arrangements for ATMs.
  • an indication is provided.
  • ATMs installed in bars and shops are often loaded with currency notes by the bar proprietor or shopkeeper.
  • a marker bill is inserted in the stack of notes indicating a low level.
  • the marker bill may be in the form of a voucher to prompt the user to present it to the person responsible for loading the machine.
  • the marker bill is detected automatically for alerting a service person.
  • GB 2 325 327 relates to an apparatus for receiving and monitoring the value of currency.
  • the apparatus is configured to issue an alarm when the running total in a storage unit exceeds a predetermined value. Running totals are tracked separately for different storage units.
  • EP 0 164 717 relates to an automatic bank note depositing and dispensing machine.
  • Banknotes are loaded or collected manually into or from a container.
  • the machine is designed to automatically transfer bank notes to an external delivery unit or a self-propelled vehicle when a defined maximum number of bank notes is stored in the container.
  • the machine is designed to automatically supply the container with bank notes from the external delivery unit or the self-propelled vehicle when only a defined lower number of bank notes is stored in the container.
  • a controller issues signals indicating required numbers and denominations of required bank notes to an external accounting unit and the self-propelled vehicle.
  • a computerized monitoring system for monitoring ATMs comprises: a data store configured to store geographical locations of the ATMs; a service assistant registration module configured to store address information for transmitting via a telecommunications network electronic messages to registered service assistants; and a servicing module configured to determine an ATM that requires servicing, based on status data indicating fill levels of bank note containers, received from the ATMs, to determine suitable registered service assistants, based on current geographical locations of the service assistants and the geographical location of the ATM that requires servicing, and to transmit service requests for reloading or removing bank notes at the ATM that requires servicing to the suitable registered service assistants via the telecommunications network, using the address information.
  • the address information relates to mobile communication devices of the registered service assistants, e.g. the telephone number of a mobile (cellular) telephone, and the geographical location of a registered service assistant is defined by the current position of his mobile communication device.
  • the fill levels are transmitted to the monitoring system on a periodic basis. As soon as the monitoring system detects that a particular ATM requires servicing, suitable service assistants are determined based on their current geographical locations.
  • the servicing module is configured to determine each of the suitable registered service assistants based the distance between the current geographical location of the service assistant and the geographical location of the ATM that requires servicing, the estimated travel time of the service assistant from his current geographical location to the geographical location of the ATM that requires servicing, past service history of the service assistant, cash level of the registered service assistant, and/or an indicated preference of the registered service assistant for either reloading or removing bank notes at the ATMs.
  • the suitability of a service assistant for servicing the ATM that requires servicing is determined not only by proximity defined by geographic distance but also by the length of the route or path used to reach the ATM from the current location of the service assistant, e.g. by car, public transport or on foot, depending on current profile settings of the service assistant.
  • the proximity is determined by taking into account further factors, such as the time of day, traffic information, weather conditions, etc.
  • the location determination module is configured to determine the current geographical location of the registered service assistants by interacting with a positioning system arranged externally to the monitoring system, e.g. a GPS system (Global Positioning System) or a localization system of a cellular mobile radio network such as a GSM (Global System for Mobile Communication) or UMTS (Universal Mobile Telephone System) network.
  • a positioning system arranged externally to the monitoring system
  • a GPS system Global Positioning System
  • a localization system of a cellular mobile radio network such as a GSM (Global System for Mobile Communication) or UMTS (Universal Mobile Telephone System) network.
  • GSM Global System for Mobile Communication
  • UMTS Universal Mobile Telephone System
  • the service assistant registration module is configured to store availability information of registered service assistant, and the servicing module is configured to determine suitable registered service assistant using the availability information, e.g. with respect to the current time.
  • the suitable service assistants include only service assistants that are presently available and willing to service the ATM. Accordingly, the service requests are not transmitted to service assistants who have indicated to the monitoring system that they are presently not available.
  • the servicing module is further configured to receive via the telecommunications network a transaction confirmation from an ATM that required servicing, the transaction confirmation indicates the number of bank notes reloaded or removed at the ATM, respectively.
  • the transaction confirmation indicates the number and denominations of the bank notes that were removed or reloaded, respectively.
  • the servicing module is configured to transmit the service requests using a messaging service of the telecommunications network.
  • the transaction confirmations are transmitted by the ATMs using the messaging service.
  • the messaging service includes, for example, SMS (Short Message Services) or USSD (Unstructured Supplementary Service Data) messages.
  • SMS Short Message Services
  • USSD Unstructured Supplementary Service Data
  • the status monitoring module is configured to receive the status data from the ATMs on a periodic basis and/or depending on fill level threshold values.
  • the fill levels are received by the monitoring system polling the status data from the ATMs and/or by the ATMs pushing the status data to the monitoring system.
  • the servicing module is configured to calculate an incentive for reloading or removing bank notes at the ATM that requires servicing, and to include in the service requests an indication of the incentive and a temporal validity of the incentive.
  • the present invention further relates to a computer-implemented method of monitoring the ATMs.
  • the method comprises: storing in a computer geographical locations of the ATMs; storing in the computer address information for transmitting via a telecommunications network electronic messages to registered service assistants; determining in the computer an ATM that requires servicing, based on status data indicating fill levels of bank note containers, received from the ATMs; determining in the computer suitable registered service assistants, based on current geographical locations of the service assistants and the geographical location of the ATM that requires servicing; and transmitting from the computer service requests for reloading or removing bank notes at the ATM that requires servicing to the suitable registered service assistants via the telecommunications network, using the address information.
  • the present invention further relates to a computer program product comprising a computer-readable medium having stored thereon computer program code for controlling one or more processors of a monitoring system, such that the monitoring system stores geographical locations of ATMs; stores address information for transmitting via a telecommunications network electronic messages to registered service assistants; determines an ATM that requires servicing, based on status data indicating fill levels of bank note containers, received from the ATMs; determines suitable registered service assistants, based on current geographical locations of the service assistants and the geographical location of the ATM that requires servicing; and transmits service requests for reloading or removing bank notes at the ATM that requires servicing to the suitable registered service assistants via the telecommunications network, using the address information.
  • reference numeral 1 refers to a computerized monitoring system 1 for monitoring ATMs 21, 22, ..., 2n.
  • each of the ATMs 21, 22, ..., 2n is arranged in and associated with a respective geographical location 212, 222, ..., 2n2.
  • Each of the ATMs 21, 22, ..., 2n comprises one or more containers 211, 221, ..., 2n1 configured to store bank notes.
  • the containers 211, 221, ..., 2n 1 comprise a housing that fully or partly encloses bank notes or a carrier that merely holds the bank notes.
  • the containers 211, 221, ..., 2n1 are exchangeable, wherein during a service operation, the containers are removed from the ATMs 21, 22, ..., 2n, either empty or together with the stored bank notes, and replaced by other containers 211, 221, ..., 2n1 with bank notes or empty, respectively.
  • the containers are installed in the ATMs 21, 22, ..., 2n in a fixed fashion and the stored bank notes are removed directly from the containers 211, 221, ..., 2n1 or stored directly in the containers 211, 221, ..., 2n1.
  • the ATMs 21, 22, ..., 2n may include exchangeable containers 211, 221, ..., 2n1 as well as, or in addition to, fixed containers 211, 221, ..., 2n1.
  • At least some of the ATMs 21, 22, ..., 2n are configured to exchange electronic money and bank notes by performing cash-in transactions and cash-out transactions.
  • a user deposits bank notes into the ATM 21, 22, ..., 2n and receives electronic money, for example through interaction between a mobile communication device 31, 32, ..., 3m of an associated user and the ATM 21, 22, ..., 2n.
  • the electronic money is stored with the help of a device of the user, for example using an electronic wallet of the mobile communication device 31, 32, ..., 3m.
  • the user transmits electronic money to the ATM 21, 22, ..., 2n, for example through interaction between the mobile communication device 31, 32, ..., 3m containing the electronic wallet and the ATM 21, 22, ..., 2n, and then withdraws in exchange bank notes from the ATM 21, 22, ..., 2n.
  • the interaction between the ATM and the user's mobile communication device 31, 32, ..., 3m is performed via a telecommunications network, a wireless local area network, near field communication, etc.
  • the ATMs 21, 22, ..., 2n and the monitoring system 1 are connected via a telecommunications network 4.
  • the telecommunications network 4 includes wired communication links as well as wireless communication links.
  • the telecommunications network 4 is operated by one or more network operators.
  • the telecommunications network 4 may be an IP based communications network (IP: Internet Protocol), e.g. the Internet.
  • IP IP based communications network
  • Via the telecommunications network 4 communication channels are established between the ATMs 21, 22, ..., 2n and the monitoring system 1.
  • the monitoring system 1 includes one or more operational computers 10, for example personal computers or servers, comprising one or more processors.
  • the monitoring system 1 comprises a data entry system and a display terminal.
  • the monitoring system 1 comprises various functional modules including a servicing module 11, a data store 12, a service assistant registration module 13, a status monitoring module 14, and a location determination module 15.
  • the functional modules 11 through 15 may be implemented as programmed software modules.
  • the data store 12 comprises data storage modules for storing data, as outlined below.
  • the computer program code of the software modules is included in a computer program product, e.g.
  • the computer program code of the software modules controls the computer(s) 10 of the monitoring system 1 so that the monitoring system 1 executes various functions described in the following paragraphs.
  • the functional modules can be implemented fully or partly by way of hardware components.
  • the monitoring system 1 comprises a data store 12 configured to store geographical locations 212, 222, ..., 2n2 of the ATMs 21, 22, ..., 2n.
  • the geographical locations 212, 222, ..., 2n2 include a relative location and/or an absolute location.
  • a relative location is defined as a displacement from another site, for example by defining an angle and a distance.
  • An absolute location is defined, for example, by coordinates including latitude and longitude.
  • the geographic locations 212, 222, ..., 2n2 may include a postal or street address.
  • the service assistant registration module 13 is configured to receive and store registrations of authenticated users who are willing to participate as service assistants and who may service ATMs when needed. Registrations of service assistants are received, for example, via an Internet-based web site and/or through a programmed software application (app) installed on a mobile communication device 31, 32, ..., 3m. Thus, the service assistant registration module 13 is configured to store identification, contact and authentication information of service assistants as well as address information for transmitting via the telecommunication network 4 electronic messages to the registered service assistants, i.e. to their communication terminals, e.g. mobile communication devices 31, 32, ..., 3m such as mobile telephones, personal digital assistants, notebooks or tablet computers, etc. For example, the electronic messages include SMS messages, USSD messages, etc. In an embodiment, the service assistant is notified by way of an alarm sound, generated by the mobile communication device 31, 32, ..., 3m upon receipt of the electronic message, and the electronic message is displayed on a display of the mobile communication device 31, 32, ..., 3m.
  • the service assistant registration module 13 is further configured to receive and store availability information of registered service assistants.
  • the availability information includes preferred times, possible times, blocked times, available cash, preferences for deposit or withdrawal, etc. of a service assistant for servicing ATMs.
  • a service assistant may specify that 8am-12pm and 1 pm-6pm are preferred times, 6am-8am and 6pm-10pm are possible times, and 10pm-6am are blocked (not possible) times for servicing ATMs.
  • the availability information may further include weekdays, holidays, etc.
  • the availability information is received at the monitoring system 1 from registered service assistants via an Internet-based web site and/or through a programmed software application (app) installed on a mobile communication device 31, 32, ..., 3m, for example.
  • the status monitoring module 14 is configured to monitor and receive from the ATMs 21, 22, ..., 2n status data indicating fill levels of their respective bank note containers 211, 221, ..., 2n1.
  • the status monitoring module 14 is configured to poll status data from the ATMs 21, 22, ..., 2n periodically at regular time intervals and/or upon receipt of a polling request, etc.
  • the ATMs 21, 22, ..., 2n are configured to transmit status data to the status monitoring module 14 periodically at regular time intervals and/or after comparison of the fill level of one or more containers 211, 221, ..., 2n1 with a threshold. For example, the transmission of status data is triggered if the fill level exceeds an upper threshold, i.e.
  • the location determination module 15 is configured to determine a current geographical location of at least some of the registered service assistants. Particularly, the location of a service assistant is defined by the current location or position of his respective mobile communication device 31, 32, ..., 3m. For example, the location determination module 15 is configured to determine the current geographical location of a registered service assistant by interacting with a positioning system arranged externally to the monitoring system 1, e.g. a GPS system (Global Positioning System) or a localization system of a mobile radio network included in the telecommunications network 4, e.g. a cellular telephone network such as a GSM or an UMTS network, etc.
  • a positioning system arranged externally to the monitoring system 1, e.g. a GPS system (Global Positioning System) or a localization system of a mobile radio network included in the telecommunications network 4, e.g. a cellular telephone network such as a GSM or an UMTS network, etc.
  • the location determination module 15 is configured to send a location request to the mobile communication device 31, 32, ..., 3m of the respective service assistant and the mobile communication device 31, 32, ..., 3m reports its current location to the location determination module 15 upon receipt of the location request.
  • the location determination module 1 5 is configured to send a location request periodically at regular time intervals and/or upon receipt of a location request from another functional module of the monitoring system 1, e.g. from the status monitoring module 14 or the servicing module 11.
  • the mobile communication devices 31, 32, ..., 3m are configured to send their current location to the location determination module 15 periodically at regular time intervals.
  • the servicing module 11 is configured to determine an ATM 21, 22, ..., 2n that requires servicing. Specifically, the servicing module 11 is configured to determine and identify, depending on the fill levels included in the current or available status data, an ATM 21, 22, ..., 2n that needs its container(s) 211, 221, ..., 2n1 to be reloaded with bank notes or bank notes removed from its containers 211, 221, ..., 2n1. For example, if the status data indicates that the fill level is below a defined (lower) threshold, e.g. 20% of the maximal capacity of a container 211, 221, ..., 2n1, the respective ATM 21, 22, ..., 2n is determined to require servicing, namely that bank notes need to be reloaded.
  • a defined (lower) threshold e.g. 20% of the maximal capacity of a container 211, 221, ..., 2n1
  • the status data indicates that the fill level is above a defined (upper) threshold, e.g. 80% of the maximal capacity of a container 211, 221, ..., 2n1, the respective ATM 21, 22, ..., 2n is determined to require servicing, namely that bank notes need to be removed.
  • a defined (upper) threshold e.g. 80% of the maximal capacity of a container 211, 221, ..., 2n1
  • the servicing module 11 is further configured to transmit via the telecommunications network 4 service requests for reloading or removing bank notes at the identified ATM 21, 22, ..., 2n to suitable registered service assistants.
  • the servicing module 11 uses the address information of the mobile communication devices 31, 32, ..., 3m of the respective service assistants.
  • the servicing module 11 is further configured to determine the suitable registered service assistants based on their current location, i.e. the current location of their mobile communication devices 31, 32, ..., 3m. Suitable registered service assistants are determined by the servicing module 11 evaluating whether their current geographical location is within a defined proximity to the geographical location of the ATM 21, 22, ..., 2n that requires servicing, e.g. within a certain distance or temporal reachability (by car, public transport, walking, etc.). Specifically, for determining suitable service assistants, the servicing module 11 compares the geographical location of the ATM 21, 22, ..., 2n requiring servicing to the current geographical location of at least some of the registered service assistants.
  • the servicing module 11 determines the proximity of a service assistant with regards to an ATM 21, 22, ..., 2n by calculating the distance between the two geographical locations, e.g. from their coordinates (latitude, longitude), and comparing the distance to a defined proximity threshold, e.g. 500m or 1 km, to determine whether the respective service assistant meets the desired proximity criteria for a suitable service assistant, e.g. a location closer than 500m or 1 km to the ATM 21, 22, ..., 2n that requires servicing, respectively.
  • a defined proximity threshold e.g. 500m or 1 km
  • a suitable service assistant e.g. a location closer than 500m or 1 km to the ATM 21, 22, ..., 2n that requires servicing, respectively.
  • various other factors are taken into account when determining whether a service assistant is within a defined proximity to the ATM that needs servicing, for example, the type of street between the geographic locations, traffic information related to the streets interconnecting the geographic locations, etc.
  • the proximity criteria may be defined by a maximum duration of time that a service assistant is expected to need for reaching the ATM that needs servicing, based on the service assistant's current means of transportation, current traffic information, etc.
  • the servicing module 11 is configured to determine the suitable service assistants based on the availability information stored for the service assistant, considering the current time. If there are no suitable service assistants, the process is repeated for less stringent proximity and/or availability criteria.
  • Other criteria may also include past service history indicating e.g. a service assistant's response probability to a service request, or some form of round-robin algorithm among available service assistants to ensure that the service requests are not always sent to the same registered users. Further criteria may include, the cash level of the registered service assistants and/or an indicated preference of the service assistants for either reloading or removing bank notes at the ATMs 21, 22, 2n.
  • the servicing module 11 is further configured to receive a transaction confirmation which is transmitted by the ATM 21, 22, ..., 2n after having been services by a service assistant.
  • the transaction confirmation is transmitted via the telecommunications network 4 to the monitoring system 1 and includes data indicating the number of bank notes reloaded or removed at the ATM 21, 22, 2n, e.g. the number and denomination of the bank notes removed or reloaded bank notes.
  • the transaction confirmation is generated by the ATM 21, 22, 2n, after it has been serviced, and/or by the respective service assistant using his mobile communication device 31, 32, ..., 3m.
  • the transaction confirmations enable bookkeeping and financial balancing and controlling, e.g.
  • the servicing module 11 notifies the service assistants concerned that a particular ATM 21, 22, 2n has been successfully serviced and that the respective service request has been cancelled.
  • the transaction confirmation and/or cancellation message is transmitted using messaging services of the telecommunications network 4, such as SMS, USSD, e-mail, etc.
  • the servicing module 11 is configured to calculate an incentive for reloading or removing bank notes at the ATM 21, 22, 2n that requires servicing and to include the incentive in the service request.
  • the incentive includes a commission and a period of validity.
  • the service request includes the following content: "refill ATM ID 222 with bank notes of €10 and €20 within the next 2 hours, and you will receive a 1% commission. Offer valid for 2 hours or until cancellation".
  • the geographical position of the ATM 21, 22, 2n to be serviced and/or the distance from the service assistant's current location is indicated graphically on a map shown on the display of his mobile communication device 31, 32, ..., 3m.
  • step S1 geographical locations of the ATMs 21, 22, ..., 2n are stored in data store 12 of the monitoring system 1.
  • the geographical locations are entered manually by an administrator and/or received electronically from the ATMs 21, 22, ..., 2n.
  • the ATMs 21, 22, ... 2n may determine their location fully automatically.
  • the service assistant registration module 13 receives and stores registrations of service assistants.
  • the received and stored registrations include contact information for transmitting via a telecommunications network electronic messages to the registered service assistants, i.e. to his one or more mobile or fixed communication devices, for example addressing information such as a telephone (MSISDN) number or an e-mail address.
  • step S3 the status monitoring module 14 monitors and/or receives status data from the ATMs 21, 22, ..., 2n.
  • the status data indicates fill levels of the bank note containers 211, 221,..., 2n1.
  • step S4 the location determination module 15 determines and stores the current geographical location of at least some of the registered service assistants, e.g. of those that are presently available.
  • step S5 depending on the fill levels of the ATMs, the servicing module 11 identifies an ATM 21, 22, ..., 2n that requires servicing. Subsequently, the servicing module 11 determines suitable registered service assistants that meet defined proximity criteria with regards to the ATM that requires servicing 21, 22, ..., 2n. Thereafter, using the stored address information, the servicing module 11 generates and transmits via the telecommunications network 4 a service request to the mobile communications devices 31, 32, ..., 3m of the suitable service assistants, requesting the respective service assistants to reload or remove bank notes at the ATM 21, 22, ..., 2n that requires servicing.

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  • General Physics & Mathematics (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
EP12007640.1A 2012-11-12 2012-11-12 Gestion d'argent liquide destinée à des guichets automatiques bancaires Withdrawn EP2731086A1 (fr)

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Cited By (5)

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CN107123210A (zh) * 2017-04-27 2017-09-01 广州御银自动柜员机技术有限公司 一种基于电子地图的atm监控系统
EP3239915A1 (fr) * 2016-04-28 2017-11-01 Honeywell International Inc. Systèmes et procédés d'affichage d'un indicateur de niveau de risque dynamique d'un site atm ou d'un autre site de surveillance à distance sur une carte pour une surveillance à distance améliorée
CN107784731A (zh) * 2016-08-29 2018-03-09 广州御银自动柜员机科技有限公司 一种计算atm机台均补钞时间的系统
CN110363434A (zh) * 2019-07-18 2019-10-22 中国银行股份有限公司 确定自助柜员机投放地点的方法及装置
EP3703019A1 (fr) * 2019-02-27 2020-09-02 Glory Ltd. Système et procédé de traitement d'argent

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EP0164717A2 (fr) 1984-06-12 1985-12-18 Oki Electric Industry Company, Limited Système automatique pour le dépôt et la distribution de billets de banque
GB2325327A (en) 1997-05-14 1998-11-18 Irvine Business Corp Inc Currency monitoring
WO2000026873A1 (fr) * 1998-10-22 2000-05-11 Nybohov Development Ab Systeme de gestion de billets de banque dans une zone geographique limitee
GB2356728A (en) 1999-10-09 2001-05-30 Ncr Int Inc Automatic teller machine with marker bill
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EP3239915A1 (fr) * 2016-04-28 2017-11-01 Honeywell International Inc. Systèmes et procédés d'affichage d'un indicateur de niveau de risque dynamique d'un site atm ou d'un autre site de surveillance à distance sur une carte pour une surveillance à distance améliorée
CN107784731A (zh) * 2016-08-29 2018-03-09 广州御银自动柜员机科技有限公司 一种计算atm机台均补钞时间的系统
CN107123210A (zh) * 2017-04-27 2017-09-01 广州御银自动柜员机技术有限公司 一种基于电子地图的atm监控系统
CN107123210B (zh) * 2017-04-27 2019-09-27 广州御银自动柜员机技术有限公司 一种基于电子地图的atm监控系统
EP3703019A1 (fr) * 2019-02-27 2020-09-02 Glory Ltd. Système et procédé de traitement d'argent
US11594093B2 (en) 2019-02-27 2023-02-28 Glory Ltd. Money processing system and money processing method
CN110363434A (zh) * 2019-07-18 2019-10-22 中国银行股份有限公司 确定自助柜员机投放地点的方法及装置
CN110363434B (zh) * 2019-07-18 2022-02-01 中国银行股份有限公司 确定自助柜员机投放地点的方法及装置

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