EP2315166A2 - Kassenarbeitsplatz, Kassierzone und Kassierverfahren - Google Patents
Kassenarbeitsplatz, Kassierzone und Kassierverfahren Download PDFInfo
- Publication number
- EP2315166A2 EP2315166A2 EP10290524A EP10290524A EP2315166A2 EP 2315166 A2 EP2315166 A2 EP 2315166A2 EP 10290524 A EP10290524 A EP 10290524A EP 10290524 A EP10290524 A EP 10290524A EP 2315166 A2 EP2315166 A2 EP 2315166A2
- Authority
- EP
- European Patent Office
- Prior art keywords
- island
- path
- zone
- control
- customers
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 238000000034 method Methods 0.000 title claims abstract description 14
- 230000008569 process Effects 0.000 claims description 5
- 238000005192 partition Methods 0.000 description 3
- 230000010006 flight Effects 0.000 description 2
- 241000287107 Passer Species 0.000 description 1
- 230000004888 barrier function Effects 0.000 description 1
- JLQUFIHWVLZVTJ-UHFFFAOYSA-N carbosulfan Chemical compound CCCCN(CCCC)SN(C)C(=O)OC1=CC=CC2=C1OC(C)(C)C2 JLQUFIHWVLZVTJ-UHFFFAOYSA-N 0.000 description 1
- 230000008859 change Effects 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 239000012530 fluid Substances 0.000 description 1
- 239000000463 material Substances 0.000 description 1
- 230000009467 reduction Effects 0.000 description 1
Images
Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
- G07G1/00—Cash registers
- G07G1/0036—Checkout procedures
Definitions
- the present invention relates to a cashing island in particular for large areas in which customers purchase items, a collection area including this cashing island and a method of cashing the amount due by customers for their purchases.
- German patent application EP 0 585 732 describes a self-scanning collection island whose main purpose is to improve the circulation flow of the customers at the time of the payment of their articles, while allowing a reduction of staff dedicated to cashing.
- the customer traditionally chooses the items he wishes to purchase and places them in his cart. When the customer has selected all his items, he appears in front of one of the cashing islands at the exit of the supermarket.
- Each collection island has two reception areas arranged next to each other and joined at their output ends by a single box to receive each of the customers and the items they want to buy.
- the casing island thus delimits, on either side of its counters, two symmetrical circulation paths, a first and a second dissociated path, each associated with one of the reception zones, the first and second paths being able to accommodate a flow of customers each.
- Each customer is free to choose the flow of traffic in which he engages, for example according to the attendance of each traffic flow.
- the customer At the level he chose himself, the customer unloads the items contained in his cart to place them on a training mat after which, in the counting area, the customer can scan his items to determine the amount that he has to pay for all his purchases.
- a screen allows the customer to view the individual cost of each of his items and, at the end of the scan, the total amount he has to pay.
- the first and the second path thus guide customers from the entrance of the cashing island to its exit by systematically passing through one of the reception areas and the corresponding control zone.
- the customer then pays the amount he owes to the cashier at the cashier.
- the principle of self-scanning consists of entrusting the responsibility for all or part of the scanning of articles to customers.
- the self-scanning thus makes it possible to free part of the time previously dedicated by each collection agent to the scanning.
- the same collection agent can therefore simultaneously supervise several customer circulation flows.
- the cashing agent simultaneously supervises two customer circulation flows.
- the encashment agent is placed at the outlet of the marl encasement island. to be able to monitor each of the operations performed by the customers of each of the traffic flows. It thus emerges from this document that this collection island is intended for traditional large areas in which counting is done in cash, without pre-counting.
- the present invention aims to remedy these drawbacks by proposing a cashing island and a cashing process to optimize the circulation of customers at the exit of a store, to ensure random control of the amount of purchases paid in comparison with the purchases made, to limit the staff dedicated to cashing while limiting flights.
- the invention relates to a cashing island especially for large areas in which customers purchase items, this casket island comprising at least a first reception zone arranged to receive customers and the items they wish to purchase, a first control zone provided with first means of controlling the amount owed by each customer for the purchase of his articles, a first path for guiding at least one client from the entrance of said cashing island to its exit through said first reception and control areas.
- This island of cashing is remarkable in that it comprises at least one alternative path, separated from said first path by a piece of furniture, and intended to guide at least one customer to the output of said cashing island without passing through said first area of control, and in that it comprises at least one sorting zone provided at the entrance of said casing island and provided with switching means arranged to allow, in a non-predictable way, the selective passage of said customers to one said first path and alternative path.
- the casing island according to the invention is constructed in a particular manner and determined to meet the goals set. Indeed, this collection island comprises specific technical means, including a random sorting area and means of referral of customers to a control area or not. The primary technical effect of these technical means is to guide, randomly, the passage of customers in a first path with control or in an alternative path without control.
- the island cashing according to the invention allows, by this random control, that customers are wary of the unpredictable aspect of the referral and thus to limit theft, some attempts to frauds or unfortunate omissions can also be detected during the check.
- This island of cashing thus makes it possible to optimize the flow of the customers who present themselves at the cash desk. It allows a quick passage of some customers by the way alternative and a controlled passage of other customers by the first way. These two paths (first path and alternative path) being dissociated, the flow of customers is fluid.
- This island of cashing is particularly interesting for supermarkets in which customers are equipped with a portable scanning device that allows them, during their journey in the supermarket, to pre-register the amount corresponding to items that they place in their cart.
- some customers enjoy a quick cashing without control.
- the latter is equivalent to a traditional checkout.
- the need for staff is reduced.
- the cashing island comprises at least a second reception zone, a second control zone and a second path intended to guide at least one client from the entrance of said cashing island to its exit through said second reception and control areas.
- the cashing island can thus accept a larger number of customers.
- the cashing island preferably comprises at least one payment zone of said amount due by said customer for the purchase of his articles, this payment zone being combined with at least said first control zone.
- the cashing island comprises at least one main payment area of said amount due by said customer for the purchase of his items, this main payment area being merged with said sorting area. Only one person can manage the sorting of customers and the collection of amounts due by uncontrolled customers. In addition, since only a portion of the customers are controlled, the number of control operations is reduced, resulting in a total workforce required for the operation of the smaller supermarket.
- the alternate path may be provided between said first and second paths.
- the circulation of the customers is thus optimized. Indeed, at the level of the first and second paths, the progression of the customers will be slowed by the step of control which is not the case for the customers borrowing the alternative way. It is therefore possible to provide an alternative path for two control paths.
- the central configuration of the alternative path makes it possible to avoid any crossing between the traffic flows of the controlled and uncontrolled customers and to facilitate the overall circulation of the customers leaving the supermarket.
- the casing island advantageously comprises delimiting means arranged to prevent the passage of customers from one of said first / second path and alternative path to another of said first / second path and alternative path.
- delimiting means make the encashment more reliable by preventing malicious clients from changing their path and in particular that customers referred to the control do not escape this control by fraudulently borrowing the alternative path.
- the casing island may comprise two sorting zones, a first sorting zone coupled to a first reception zone and a first control zone, a second sorting zone coupled to a second reception zone and a second control zone.
- the collection island preferably comprises a single alternative path shared by said first and second sorting areas.
- the invention also relates to a collection area especially for large areas in which customers purchase items, this collection area comprising a plurality of cashing islands.
- This collection area is remarkable in that it comprises at least one cashing island as described above.
- the method of encashment advantageously comprises at least one step of cashing the amount due by said customer.
- the casing island according to the invention is described in a configuration of use in which it is used in a large area making available to customers, portable scanning devices that customers can use. when shopping to prepay the amount they will have to pay.
- Customers circulate in the supermarket, equipped with their cart and their portable scanning device with which they scan, as and when, each of the items they place in their cart.
- the casing island can also be used in combination with scanning stations. In this case, each customer collects in his shopping cart the items of his choice then, at a scanning station, scans all items in his cart to prepay the amount he owes. After, the customer can go to the cashing island according to the invention as described below.
- the casing island 1 comprises two furniture 2a, 2b, each C-shaped, arranged side by side, the ends of the branches of each of the furniture 2a, 2b, being oriented two by two towards each other to define a central zone 3.
- a space is preserved between the ends of the branches of each of the furniture 2a, 2b, so as to provide a passage between the two furniture 2a, 2b.
- Each of the pieces of furniture 2a, 2b has a sorting zone 3a, 3b provided at the entrance of the casing island 1.
- the entry is here defined with respect to the direction of arrival of the clients, illustrated by the arrows A
- Each sorting zone 3a, 3b is occupied in the central zone 3 by a sorting agent 4a, 4b.
- the sorting area 3a, 3b includes means of collection 10 to cash the payments of uncontrolled customers, edit a receipt and possibly make change.
- the sorting agent 4a, 4b decides whether the pre-counting of the client must be controlled or not.
- the sorting agent 4a, 4b invites the customer to follow the first / second path 5a, 5b which leads the client to a first / second reception area 7a, 7b.
- This first / second reception area 7a, 7b is for example provided with a moving mat on which the customer deposits the items contained in his carriage.
- the first / second reception area 7a, 7b is contiguous with a first / second control zone 8a, 8b occupied by a control agent 9a, 9b which then scans the items that the customer has placed on the moving belt.
- the sorting zone 9a, 9b comprises means of collection 10 substantially similar to those of the sorting zone 3a, 3b.
- the customer pays directly to the marshal 4a, 4b, the amount corresponding to the pre-counting.
- the sorting agent 4a, 4b invites the customer to follow the alternative path 6 to go to the exit of the island 1 without going through a control zone.
- each piece of furniture 2a, 2b comprises a sorting area 3a, 3b, a reception area 7a, 7b and a control area 8a, 8b.
- Each piece of furniture 2a, 2b is also provided with multiple storage compartments of lighting means 11 and electrical and computer connection means (not shown).
- the furniture comprises partitions for separating the alternative path locations of the sorting agents and control.
- the casing island according to the invention comprises only one piece of furniture delimiting a first path for the control and an alternative path without control.
- the cashing island comprises a sorting area at which the sorting agent does not support the payment.
- the triage officer's responsibility is limited to directing the client to a control area as described above or to a payment area where the customer will be asked to pay the discounted amount.
- a sorting zone can be provided for a number of control and payment zones greater than two. It is also possible to envisage sorting zones comprising several sorting agents.
- the payment by the customers may be scheduled offset from the control area.
- the contents of the truck would be controlled in the control area by a control agent and the controlled amount paid by the customer to a payment area managed by a payment agent.
- the cashing can also be provided by automatic collection means.
- the triage, control and payment zones are managed by triage and control agents.
- the marshalling agents perform the technical function of switching means by directing the customers to the first / second path or to the alternative path.
- these sorting and control agents can be replaced by automated equipment.
- the switching means may be automated and include computer means capable of determining, for example randomly, the customers to control.
- the automated control means may for example be coupled to identification means of each client. It is also quite possible to use automated switching means, such as for example turnstiles or barriers provided or not with indicator lights and / or sound means indicating the authorized traffic flow or the prohibited traffic flow. .
- control means described are means for scanning a previously referenced bar code and which corresponds to a price per item.
- the cashing island according to the invention is of course compatible with any other means of detecting the price of items, such as for example means using RFID technology.
- scanning and “means of control” are to be considered in a broad and non-limiting manner and include any other technology and any other means in the field of product identification.
- the figure 3 illustrates a portion of a payment area 100 of a large area having a casing island 1 according to the invention and traditional payment islands 11 at which customers are invited to unload the items they have placed in their trolley on moving mats.
- the amount due for the purchase of the items is then counted by a cashing agent 12 who receives the payment from the customer.
- the first and second paths 5a, 5b of the casing island 1 are separated from the paths 14 of the traditional payment islands 11 by partitions 13.
- the alternative path 6 being provided between the first and second paths 5a, 5b, there is no risk of confusion between this alternative path 6 and the paths 14 of the traditional payment islands 11.
- the path taken by customers can easily be controlled which limits the risk of theft.
- FIGS. figures 1 and 2 In a non-represented embodiment of a payment zone, two payment islands 1 as shown in FIGS. figures 1 and 2 are arranged side by side and the first path of the first casing island is separated from the second path of the second casing island by a partition.
Landscapes
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Cash Registers Or Receiving Machines (AREA)
- Details Of Garments (AREA)
- Devices For Checking Fares Or Tickets At Control Points (AREA)
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| FR0904723A FR2950999A1 (fr) | 2009-10-02 | 2009-10-02 | Ilot d'encaissement, zone d'encaissement et procede d'encaissement |
Publications (3)
| Publication Number | Publication Date |
|---|---|
| EP2315166A2 true EP2315166A2 (de) | 2011-04-27 |
| EP2315166A3 EP2315166A3 (de) | 2011-08-17 |
| EP2315166B1 EP2315166B1 (de) | 2014-12-10 |
Family
ID=41727969
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| EP10290524.7A Not-in-force EP2315166B1 (de) | 2009-10-02 | 2010-10-01 | Kassenarbeitsplatz, Kassierzone und Kassierverfahren |
Country Status (4)
| Country | Link |
|---|---|
| EP (1) | EP2315166B1 (de) |
| ES (1) | ES2532352T3 (de) |
| FR (1) | FR2950999A1 (de) |
| PT (1) | PT2315166E (de) |
Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP0585732A1 (de) | 1992-08-21 | 1994-03-09 | Karl Gutmann Kg | Kassenarbeitsplatz mit selbstbedienbaren Warendatenlesern |
Family Cites Families (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6092725A (en) * | 1997-01-24 | 2000-07-25 | Symbol Technologies, Inc. | Statistical sampling security methodology for self-scanning checkout system |
| DE102004004700A1 (de) * | 2004-01-29 | 2005-09-01 | Wincor Nixdorf International Gmbh | Selbstbedienungskassensystem |
-
2009
- 2009-10-02 FR FR0904723A patent/FR2950999A1/fr not_active Withdrawn
-
2010
- 2010-10-01 EP EP10290524.7A patent/EP2315166B1/de not_active Not-in-force
- 2010-10-01 PT PT10290524T patent/PT2315166E/pt unknown
- 2010-10-01 ES ES10290524.7T patent/ES2532352T3/es active Active
Patent Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP0585732A1 (de) | 1992-08-21 | 1994-03-09 | Karl Gutmann Kg | Kassenarbeitsplatz mit selbstbedienbaren Warendatenlesern |
Also Published As
| Publication number | Publication date |
|---|---|
| FR2950999A1 (fr) | 2011-04-08 |
| PT2315166E (pt) | 2015-03-11 |
| ES2532352T3 (es) | 2015-03-26 |
| EP2315166A3 (de) | 2011-08-17 |
| EP2315166B1 (de) | 2014-12-10 |
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