EP2115705A1 - System and method for handling cash-based logistical processes - Google Patents

System and method for handling cash-based logistical processes

Info

Publication number
EP2115705A1
EP2115705A1 EP08707983A EP08707983A EP2115705A1 EP 2115705 A1 EP2115705 A1 EP 2115705A1 EP 08707983 A EP08707983 A EP 08707983A EP 08707983 A EP08707983 A EP 08707983A EP 2115705 A1 EP2115705 A1 EP 2115705A1
Authority
EP
European Patent Office
Prior art keywords
cash
cassette
sub
cassettes
data
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
EP08707983A
Other languages
German (de)
French (fr)
Other versions
EP2115705B1 (en
Inventor
Dirk Brexel
Dietmar Molitor
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Wincor Nixdorf International GmbH
Original Assignee
Wincor Nixdorf International GmbH
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Wincor Nixdorf International GmbH filed Critical Wincor Nixdorf International GmbH
Publication of EP2115705A1 publication Critical patent/EP2115705A1/en
Application granted granted Critical
Publication of EP2115705B1 publication Critical patent/EP2115705B1/en
Active legal-status Critical Current
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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07D—HANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00—Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/10—Mechanical details
    • G07D11/12—Containers for valuable papers
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07D—HANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00—Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/20—Controlling or monitoring the operation of devices; Data handling
    • G07D11/30—Tracking or tracing valuable papers or cassettes
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07D—HANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00—Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/20—Controlling or monitoring the operation of devices; Data handling
    • G07D11/32—Record keeping

Definitions

  • the present invention relates to a system and a method for handling cash logistics processes in the supply and disposal of ATMs such as cash and cash dispensers, kiosk systems and cash registers.
  • the money supply from ATMs is carried out by cash service companies such as example, value-transport companies that replace the empty or at least partially emptied cartridges in an ATM against filled cartridges.
  • cash service companies such as example, value-transport companies that replace the empty or at least partially emptied cartridges in an ATM against filled cartridges.
  • the timing of the cartridge change is routinely selected after a fixed time interval, or is made on demand, even if the cartridges are still partially filled.
  • the cassettes are filled in a cash service center or filling station, the level of the cassettes usually being noted on a filling log such as a paper slip.
  • the assignment of the cassette to the filling protocol is made with a sticker, which usually contains a barcode or a number, and noted on the filling log.
  • the new cash is entered manually at the ATM and read the old stock of the logger and manually recorded on the filling.
  • the invention is therefore based on the object to provide a system and a method with which a simplified cash logistics process and thus a transparent money supply and disposal of ATMs is possible and is less costly and time consuming.
  • This object is achieved by a system for handling cash logistics processes for the money supply and disposal of a network of ATMs, such as cash deposit and cash dispensers, kiosk systems and cash registers, with cassettes for receiving and withdrawing banknotes, a cash service -Center or filling station, as well as means of transport for the transport of Cassettes from and to the ATMs allows.
  • a network of ATMs such as cash deposit and cash dispensers, kiosk systems and cash registers
  • cassettes for receiving and withdrawing banknotes, a cash service -Center or filling station as well as means of transport for the transport of Cassettes from and to the ATMs allows.
  • the cassettes are provided with a memory device, wherein in the memory device, the identification number of the cassette, all data associated with the inventory of notes in the cassette, the log of the transactions carried out and occurred multiple deductions, jams and service technician inserts, the Traceability data (eg the serial number of the note) forgery of suspect and counterfeit notes on a cash acceptance cassette, the type of denomination, the identification number of the originating and / or point-of-sale machine may be deposited.
  • the automatic teller machines, the means of transport as well as the cash service center or the filling stations are each provided with a reading and writing device for the storage device of the cassettes, so that the information stored in the storage device is read out at all stations of a cassette stay or can be re-registered.
  • Stations of the money logistics process are readable and / or writable, a transparent cash logistics process is possible. It is known at each station how much money is present in the present at each station cassette, as this information can be read by the readers. In particular, the standard counting of transported back cassettes is no longer necessary because the count of the storage device can be removed. In addition, errors due to manual activities can be avoided because the data is stored in an electronic storage device on the cassette and thus, for example, eliminates the manual attachment of slips to the cassette. Also, the manual input and reading the inventory-specific data of the cartridges at the ATM is no longer necessary, since the data are stored in the storage device and they can be read from the storage device of the cassette and written at the ATM.
  • cassettes can be used on any cassette locations and permutations of any kind can be recognized.
  • Fig. 1 is a schematic representation of a system for handling cash logistics processes
  • Fig. 2 shows the representation of a storage device for a cassette for receiving and / or removal of banknotes.
  • Fig. 1 is a composite of ATMs (gi, g2, ... g n ), a cash center (or filling station) 1 and transport vehicles 2 for the supply and disposal of ATMs (gi, g2,. .. g n ) shown with cassettes 3.
  • the ATMs may be cash deposit and cash dispensers, kiosk systems or cash registers, which in turn are associated with different banks, trading houses or the post office.
  • the cassette 3 is provided with a memory device 4 for storing all stock-relevant and logistical data such as the identification number of the cassette, the cash in the cassette, the denomination of the bills, the time of cassette change, etc. provided.
  • the memory device 4 may be e.g. to act a memory chip or an RFID chip 6, in the data are writable and readable.
  • the data can be read by means of a reading and writing device 5 or written into the memory device 4, the data transmission depending on the memory device 4 used either contactless or by means of a plug contact or in the combination can be made contactlessly with plug contact.
  • the data transmission sart either within the entire logistics process without contact, such as an RFID technology or by means of plug contacts or a combination of contactless data transmission and plug contacts is conceivable, even in dependencies on the respective stations of the logistics process, so that at some stations a contactless data transmission takes place and at other stations a plug contact is used.
  • a prerequisite in the latter case is expediently the combination of an RFID tag 6 with the plug-in contact connection of the memory device 4, as shown for example in FIG.
  • an encryption unit not shown here with which the stored and exchanged data between the memory device 4 of the cassette 3 and the respective reading and writing device can be encrypted.
  • the cartridge 3 is uniquely identifiable, since the data characterizing them are contained in the memory.
  • the data are all stock-relevant and logistic data that make it possible to automate and significantly improve the process of cash dispenser removal and supply at the ATM in the cash center and in the transport facilities.
  • this is an identification number of the cassette, the cash in the cassette, the manner of denomination of the bills, the date of the change of cassettes, the stock of notes in the cassette, the record of the transactions carried out and the multiple deductions, jams and service technician missions that have occurred, the data for tracing counterfeit and counterfeit notes of the entered banknotes a money acceptance cassette, the identification number of the originating or the destination money machine.
  • a cassette 3 is now used, for example, in a cassette tower of an ATM
  • the data can be read from the cassette 3 and expediently via a data line from the ATM to an information and control unit, not shown here, with the cash center 1 in connection stands, be forwarded.
  • the information unit is known, which cartridge has now been used in the ATM.
  • the cash of the cassette either the storage device 4 are removed directly and / or it is stored under the identification number of the cassette in the information unit.
  • the number of bills taken is written directly into the memory device 4 of the cassette 3 and / or the data is stored in the information unit under the identification number of the cassette 3.
  • the bills entered into the cassette 3 are stored in the storage device 4 of the cassette 3 and / or the information unit, so that at any time the level of the respective cassette 3 is known.
  • the security is increased because the inventory of each cartridge is known. If irregularities occur during transport due to an unauthorized withdrawal of money, this becomes known at the latest when the money from the cassettes is issued, since the number of issued bills can be registered and compared with the stored number of bills.
  • the cartridges are additionally equipped with a display, it is possible to simplify the logistics processes even further, since, for example, the target money machines can be displayed, so that the employees of the service company, the required cartridges, for example, directly a shelving system or remove a comparable device in the transport vehicle and then can bring the appropriate cartridges in the respective ATMs.
  • the invention thus provides a closed information cycle in terms of the cash in the cassettes, which allows a transparent and cost-effective cash logistics process.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
  • Warehouses Or Storage Devices (AREA)

Abstract

The present invention relates to a system and a method for handling cash-based logistical processes for cash withdrawal and deposit operations in cash machines (g<SUB>1</SUB>,g<SUB>2</SUB>, g<SUB>n</SUB>) such as cash deposit and withdrawal machines, kiosk systems, and cashier stations. The system comprises cash boxes (3) for receiving and/or removing money, transport means (2) for transporting the cash boxes to and from the cash machines (g<SUB>1</SUB>,g<SUB>2</SUB>, g<SUB>n</SUB>), and a cash center. The cash boxes (3) are provided with a storage unit (4) which stores the amount of the cash balance in the cash box (3) and the identification number of the cash box (3). By means of reading and writing devices, the data can be read out of the storage unit (4) at every stage of the logistical process.

Description

Beschreibung description
SYSTEM UND VERFAHREN ZUR HANDHABUNG VON BARGELDLOGISTIKPROZESSEN Technisches GebietSYSTEM AND METHOD FOR HANDLING CASH LOGISTIC PROCESSES Technical field
[0001] Die vorliegende Erfindung betrifft ein System und ein Verfahren zur Handhabung von Bargeldlogistikprozessen bei der Ver- und Entsorgung von Geldautomaten wie Geldeingabe- und Geldausgabeautomaten, Kiosksystemen und Kassenstationen.The present invention relates to a system and a method for handling cash logistics processes in the supply and disposal of ATMs such as cash and cash dispensers, kiosk systems and cash registers.
Stand der TechnikState of the art
[0002] Die Geldversorgung von Geldautomaten wird von Cash-Serviceunternehmen wie beispielspielsweise Werttransportunternehmen durchgeführt, die die leeren oder zumindest teilweise geleerten Kassetten in einem Geldautomaten gegen gefüllte Kassetten austauschen. Der Zeitpunkt des Kassettenwechsels wird routinemäßig nach einem festen Zeitintervall gewählt bzw. erfolgt auf Anforderung, auch wenn die Kassetten noch teilweise gefüllt sind. Die Kassetten werden in einem Cash- Service-Center oder einer Befüllstation gefüllt, wobei der Füllstand der Kassetten üblicherweise auf einem Befüllprotokoll wie einem Papierzettel notiert wird. Die Zuordnung der Kassette zum Befüllprotokoll wird mit einem Aufkleber, der üblicherweise einen Barcode oder eine Nummer enthält, vorgenommen und auf dem Befüllprotokoll vermerkt.The money supply from ATMs is carried out by cash service companies such as example, value-transport companies that replace the empty or at least partially emptied cartridges in an ATM against filled cartridges. The timing of the cartridge change is routinely selected after a fixed time interval, or is made on demand, even if the cartridges are still partially filled. The cassettes are filled in a cash service center or filling station, the level of the cassettes usually being noted on a filling log such as a paper slip. The assignment of the cassette to the filling protocol is made with a sticker, which usually contains a barcode or a number, and noted on the filling log.
Beim Austausch der Kassetten wird der neue Geldbestand manuell am Geldautomaten eingegeben und der Altbestand von der Protokolleinrichtung abgelesen und manuell auf dem Befüllprotokoll erfasst.When replacing the cartridges, the new cash is entered manually at the ATM and read the old stock of the logger and manually recorded on the filling.
[0003] Es kann jedoch bei diesem Prozess der Versorgung von Geldautomaten zu Fehlern aufgrund der manuellen Tätigkeiten während des Versorgungsvorgangs kommen. So können die Befüllprotokolle vertauscht werden oder die Kennzeichnung der Kassetten geht verloren. Die Eingaben der neuen Bestandsdaten der Kassetten am Geldautomaten kann fehlerhaft sein, wie auch das Auslesen und Übertragen der alten Bestandsdaten. Des weiteren kann die Kassettenreihenfolge beim Einsetzen der Kassetten in den Tresor des Automaten vertauscht werden, so dass es zu einer fehlerhaften Geldausgabe kommt, da von der Vereinzelungseinrichtung der geldwerte Betrag der ausgegebenen Geldscheine nicht nochmals geprüft wird, sondern die Geldscheine entsprechend der angenommenen Reihenfolge der Kassetten mit den jeweils unterschiedlichen Geldwerten (Denominationen) angesteuert werden. Des weiteren kann es zu Vertauschungen von zwei Geldautomaten kommen, da fälschlicherweise die Bestände eines anderen Geldautomaten eingegeben werden. Auch kann die manuelle Eingabe von Bestandswerten selbst fehlerhaft aufgrund von Zahlendrehern etc. sein.However, in this process of supplying ATMs, errors may occur due to the manual activities during the supply process. The filling protocols can be swapped or the identification of the cartridges is lost. The input of the new inventory data of the cash boxes at the ATM can be faulty, as well as the reading and transferring of the old stock data. Furthermore, the cartridge order can be reversed when inserting the cartridges in the vault of the machine, so that there is a faulty cash issue because of the singler the monetary value of issued bills is not checked again, but the bills according to the assumed order of the cartridges be driven with the respective different monetary values (denominations). Furthermore, there may be exchanges between two ATMs because the inventory of another ATM is erroneously entered. Also, the manual entry of inventory values themselves may be erroneous due to number rotators, etc.
[0004] Auch kommt es vor, dass die Befüllung von Geldautomaten vergessen wird, sei es aufgrund von Überlastung oder der Annahme, es sei bereits eine Befüllung des Automaten vorgenommen worden. [0005] In einigen Fällen führen diese Fehler im Logistikprozess dazu, dass ein erneutesIt also happens that the filling of ATMs is forgotten, either because of overload or the assumption that it is already a filling of the Vending machines have been made. In some cases, these errors in the logistics process cause a renewed
Anfahren des Geldautomaten durch das Serviceunternehmen erforderlich ist, was zeit- und kostenintensiv ist. Darüber hinaus ist durch einen fehlerhaften Kenntnisstand des Befüllungsgrades der Geldautomaten die Möglichkeit von Manipulationen des Geldbestandes gegeben. Des weiteren führen diese Fehler zu einer kostenintensiven Nachbereitung und Klärung der fehlerhaften Bestandsdaten am Automaten, in der Bankfiliale und im Cash Center.Starting the ATM is required by the service company, which is time consuming and costly. In addition, given by a faulty level of knowledge of the degree of filling the ATMs the possibility of manipulation of the cash. Furthermore, these errors lead to a costly follow-up and clarification of the faulty inventory data at the machine, in the bank branch and in the cash center.
[0006] Darüber hinaus kann aufgrund von Mehrfachabzügen aus einer Kassette, Staus oder Servicetechnikereinsätzen der Zählerstand der Geldnoten in den Kassetten nicht exakt sein, so dass der Bestand einer vom Serviceunternehmen aus einem Geldautomaten abgezogenen Kassette nochmals im Cash-Service-Center geprüft wird, um den genauen Zählerstand zu ermitteln. Die Information über die Ursachen, die der nicht exakten Bestandsführung zu Grunde liegen, müssen zusammen getragen werden. Dies ist jedoch ein sehr kosten- und zeitintensiver Vorgang.In addition, due to multiple deductions from a cassette, jams or service technician inserts the count of notes in the cartridges may not be accurate, so that the stock of a withdrawn from the service company from an ATM cassette is checked again in the cash service center to to determine the exact meter reading. The information about the causes underlying the inaccurate inventory management must be collected together. However, this is a very costly and time consuming process.
[0007] Um die Handhabung der Kassetten für die Geldautomaten zu vereinfachen, werden heute vielfach doppelte Kassettensätze für einen Geldautomaten eingesetzt, wobei ein Kassettensatz sich im Einsatz im Geldautomaten befindet und der andere Kassettensatz sich im Cash-Service-Center oder auf dem Transport befindet. Dies ist jedoch logistisch sehr aufwendig und kostenintensiv.To simplify the handling of the cartridges for the ATMs, often double cassette sets are now used for an ATM, with a set of cartridges is in use in the ATM and the other set of cartridges is in the cash service center or on the transport. However, this is logistically very expensive and costly.
[0008] Weiterhin ist die Rückverfolgung bei eingegebenen Falschgeldnoten in eine Geldannahmekassette sehr aufwendig, falls diese nicht bereits von dem Echtgeldsensor erkannt worden sind. Wird im Cash-Center festgestellt, dass es sich bei einer der eingegebenen Banknoten um eine Falschnote handelt, so ist es erforderlich, das Transaktionsprotokoll am Geldautomaten, aus dem die Kassette stammt, einzusehen, um mit den mitgelieferten Fälschungsmerkmalen des Geldscheins und der Seriennummer die vermerkte Transaktion ausfindig zu machen. Dies ist jedoch gleichfalls ein sehr aufwendiger und zeitintensiver Prozess.Furthermore, the traceability of input counterfeit notes in a money acceptance cassette is very expensive, if they have not already been recognized by the real money sensor. If it is determined in the Cash Center that one of the banknotes entered is a False Note, it is necessary to consult the transaction log at the ATM from which the cassette originates in order to use the supplied counterfeiting features of the bill and the serial number Locate transaction. However, this is also a very costly and time-consuming process.
[0009] Insgesamt ist somit das bisherige System zur Handhabung von Bargeldlogistikprozessen sehr aufwendig und auch fehleranfällig.Overall, therefore, the previous system for handling cash logistics processes is very expensive and error-prone.
Darstellung der ErfindungPresentation of the invention
[0010] Der Erfindung liegt daher die Aufgabe zugrunde, ein System und ein Verfahren anzugeben, mit dem ein vereinfachter Bargeldlogistikprozess und damit eine transparente Geldver- und -entsorgung von Geldautomaten ermöglicht wird und das weniger kosten- und zeitintensiv ist.The invention is therefore based on the object to provide a system and a method with which a simplified cash logistics process and thus a transparent money supply and disposal of ATMs is possible and is less costly and time consuming.
[0011] Diese Aufgabe wird durch ein System zur Handhabung von Bargeldlogistikprozessen für die Geldver- und -entsorgung eines Verbunds von Geldautomaten, wie Geldeingabe- und Geldausgabeautomaten, Kiosksystemen und Kassenstationen, mit Kassetten für die Aufnahme und die Entnahme von Geldnoten, einem Cash- Service-Center bzw. Befüllstation, sowie Transportmitteln zum Transport von Kassetten von und zu den Geldautomaten ermöglicht.This object is achieved by a system for handling cash logistics processes for the money supply and disposal of a network of ATMs, such as cash deposit and cash dispensers, kiosk systems and cash registers, with cassettes for receiving and withdrawing banknotes, a cash service -Center or filling station, as well as means of transport for the transport of Cassettes from and to the ATMs allows.
[0012] Die Kassetten sind mit einer Speichereinrichtung versehen, wobei in der Speichereinrichtung die Identifikationsnummer der Kassette, alle Daten, die mit dem Bestand an Geldnoten in der Kassette verbunden sind, die Protokollführung über die durchgeführten Transaktionen sowie aufgetretenen Mehrfachabzüge, Staus und Servicetechnikereinsätze, die Daten zur Rückverfolgung (z.B. die Seriennummer der Note) fäl- schung s verdächtiger und gefälschter Noten bei einer Geldannahmekassette, die Art der Denomination, die Identifikationsnummer des Ursprungs- bzw. des Zielgeldautomaten hinterlegt sein können.The cassettes are provided with a memory device, wherein in the memory device, the identification number of the cassette, all data associated with the inventory of notes in the cassette, the log of the transactions carried out and occurred multiple deductions, jams and service technician inserts, the Traceability data (eg the serial number of the note) forgery of suspect and counterfeit notes on a cash acceptance cassette, the type of denomination, the identification number of the originating and / or point-of-sale machine may be deposited.
[0013] Die Geldautomaten, die Transportmittel sowie das Cash-Service-Center bzw. die Be- füllstationen sind jeweils mit einer Lese- und Schreibeinrichtung für die Speichereinrichtung der Kassetten versehen, so dass die in der Speichereinrichtung gespeicherten Informationen an allen Stationen eines Kassettenaufenthalts ausgelesen bzw. neu eingeschrieben werden können.The automatic teller machines, the means of transport as well as the cash service center or the filling stations are each provided with a reading and writing device for the storage device of the cassettes, so that the information stored in the storage device is read out at all stations of a cassette stay or can be re-registered.
[0014] Durch den Einsatz von Kassetten mit einer Speichereinrichtung, die an allenBy the use of cassettes with a storage device that at all
Stationen des Geldlogistikprozesses auslesbar und/oder beschreibbar sind, ist ein transparenter Bargeldlogistikprozess ermöglicht. Es ist an jeder Station bekannt, wieviel Geld in der an der jeweiligen Station befindlichen Kassette vorhanden ist, da diese Information durch die Lesegeräte auslesbar sind. Insbesondere ist das standardmäßige Auszählen von zurücktransportierten Kassetten nicht mehr erforderlich, da der Zählerstand der Speichereinrichtung entnommen werden kann. Darüber hinaus können Fehler aufgrund von manuellen Tätigkeiten vermieden werden, da die Daten in einer elektronischen Speichereinrichtung an der Kassette gespeichert sind und damit beispielsweise das manuelle Anheften von Zetteln an die Kassetten entfällt. Auch ist das manuelle Eingeben und das Auslesen der bestandspezifischen Daten der Kassetten am Geldautomaten nicht mehr erforderlich, da die Daten in der Speichereinrichtung gespeichert sind und diese am Geldautomaten aus der Speichereinrichtung der Kassette ausgelesen und geschrieben werden können.Stations of the money logistics process are readable and / or writable, a transparent cash logistics process is possible. It is known at each station how much money is present in the present at each station cassette, as this information can be read by the readers. In particular, the standard counting of transported back cassettes is no longer necessary because the count of the storage device can be removed. In addition, errors due to manual activities can be avoided because the data is stored in an electronic storage device on the cassette and thus, for example, eliminates the manual attachment of slips to the cassette. Also, the manual input and reading the inventory-specific data of the cartridges at the ATM is no longer necessary, since the data are stored in the storage device and they can be read from the storage device of the cassette and written at the ATM.
[0015] Durch die Identifikationsnummer in der Speichereinrichtung der Kassette ist eine Eineindeutigkeit der Kassette im gesamten Logistikprozess gegeben. Damit ist das aufwendige Handling mit zwei Kassettensätzen pro Geldausgabeautomat nicht mehr erforderlich. Ein Kassetten Plug und Play beim Einsetzen am Geldausgabeautomat ist somit gegeben. D.h., Kassetten können an beliebe Kassettenplätze eingesetzt werden und Vertauschungen jeglicher Art können erkannt werden.By the identification number in the storage device of the cassette a uniqueness of the cassette is given throughout the logistics process. Thus, the complex handling with two cassette sets per cash dispenser is no longer required. A cassette plug and play when inserting the cash dispenser is thus given. That is, cassettes can be used on any cassette locations and permutations of any kind can be recognized.
[0016] Insgesamt ist somit die Möglichkeit eines vereinfachten und damit kostengünstigen Bargeldlogistikprozesses ermöglicht.Overall, the possibility of a simplified and thus cost cash logistics process is thus possible.
Kurze Beschreibung der ZeichnungenBrief description of the drawings
[0017] Weitere Vorteile und Merkmale des erfindungsgemäßen Systems und des erfindungsgemäßen Verfahrens ergeben sich aus der nachfolgenden Beschreibung, welche in Verbindung mit der beigefügten Zeichnung die Erfindung an Hand eines Ausfüh- rungsbeispiels erläutert. Darin zeigt:Further advantages and features of the system according to the invention and the method according to the invention will become apparent from the following description, which, taken in conjunction with the accompanying drawings, the invention with reference to an embodiment. example explained. It shows:
[0018] Fig. 1 eine schematische Darstellung eines Systems zur Handhabung von Bargeldlogistikprozessen;Fig. 1 is a schematic representation of a system for handling cash logistics processes;
[0019] Fig. 2 die Darstellung einer Speichereinrichtung für eine Kassette zur Aufnahme und/oder Entnahme von Geldnoten.Fig. 2 shows the representation of a storage device for a cassette for receiving and / or removal of banknotes.
[0020] In Fig. 1 ist ein Verbund von Geldautomaten (gi,g2, ... gn), einem Cash-Center (bzw. Befüllstation) 1 sowie Transportfahrzeugen 2 für die Versorgung und Entsorgung der Geldautomaten (gi,g2, ... gn) mit Kassetten 3 dargestellt. Bei den Geldautomaten kann es sich um Geldeingabe- und Geldausgabeautomaten, Kiosksysteme oder Kassenstationen handeln, die wiederum verschiedenen Banken, Handelshäusern oder der Post zugeordnet sind. Die Kassette 3 ist mit einer Speichereinrichtung 4 zur Speicherung von allen bestandsrelevanten und logistischen Daten wie z.B. die Identifikationsnummer der Kassette, den Geldbestand in der Kassette, die Denomination der Geldscheine, den Zeitpunkt des Kassettenwechsels etc. versehen.In Fig. 1 is a composite of ATMs (gi, g2, ... g n ), a cash center (or filling station) 1 and transport vehicles 2 for the supply and disposal of ATMs (gi, g2,. .. g n ) shown with cassettes 3. The ATMs may be cash deposit and cash dispensers, kiosk systems or cash registers, which in turn are associated with different banks, trading houses or the post office. The cassette 3 is provided with a memory device 4 for storing all stock-relevant and logistical data such as the identification number of the cassette, the cash in the cassette, the denomination of the bills, the time of cassette change, etc. provided.
[0021] In Fig. 2 ist eine beispielhafte Speichereinrichtung 4 dargestellt. Bei der Speichereinrichtung 4 kann es sich z.B. um einen Speicherchip oder um einen RFID-Chip 6 handeln, in den Daten einschreibbar und auslesbar sind. Die Daten können mittels einer Lese- und Schreibeinrichtung 5 gelesen bzw. in die Speichereinrichtung 4 eingeschrieben werden, wobei die Datenübertragung in Abhängigkeit von der verwendeten Speichereinrichtung 4 entweder kontaktlos oder mittels eines Steckkontaktes oder auch in der Kombination kontaktlos mit Steckkontakt erfolgen kann. Somit kann die Datenübertragung sart entweder innerhalb des gesamten Logistikprozesses berührungslos wie beispielsweise über eine RFID-Technologie oder mittels Steckkontakten ausgelegt sein oder auch eine Kombination von berührungloser Datenübertragung und Steckkontakten ist denkbar, auch in Abhängigkeiten von den jeweiligen Stationen des Logistikprozesses, so dass an einigen Stationen eine berührungslose Datenübertragung erfolgt und an anderen Stationen ein Steckkontakt eingesetzt wird. Voraussetzung ist im letzteren Fall zweckmäßigerweise die Kombination eines RFID-Tags 6 mit der Steckkontaktverbindung der Speichereinrichtung 4, wie dies beispielsweise in Fig. 2 dargestellt ist.2, an exemplary memory device 4 is shown. The memory device 4 may be e.g. to act a memory chip or an RFID chip 6, in the data are writable and readable. The data can be read by means of a reading and writing device 5 or written into the memory device 4, the data transmission depending on the memory device 4 used either contactless or by means of a plug contact or in the combination can be made contactlessly with plug contact. Thus, the data transmission sart either within the entire logistics process without contact, such as an RFID technology or by means of plug contacts or a combination of contactless data transmission and plug contacts is conceivable, even in dependencies on the respective stations of the logistics process, so that at some stations a contactless data transmission takes place and at other stations a plug contact is used. A prerequisite in the latter case is expediently the combination of an RFID tag 6 with the plug-in contact connection of the memory device 4, as shown for example in FIG.
[0022] Zur Erhöhung der Sicherheit kann noch eine hier nicht näher dargestellte Verschlüsselung seinheit vorgesehen sein, mit der die gespeicherten und ausgetauschten Daten zwischen der Speichereinrichtung 4 der Kassette 3 und der jeweiligen Lese- und Schreibeinrichtung verschlüsselt werden können.To increase the security can still be provided an encryption unit not shown here, with which the stored and exchanged data between the memory device 4 of the cassette 3 and the respective reading and writing device can be encrypted.
[0023] Durch die Speichereinrichtung 4 ist die Kassette 3 eindeutig identifizierbar, da die sie kennzeichnenden Daten im Speicher enthalten sind. Bei den Daten handelt es sich um alle bestandsrelevanten und logistischen Daten, die es ermöglichen den Prozess der Ent- und Versorgung von Geldkassetten am Geldautomat im Cash Center und in den Transporteinrichtungen zu automatisieren und wesentlich zu verbessern. Vorzugsweise handelt es sich hierbei um eine Identifikationsnummer der Kassette, den Geldbestand in der Kassette, die Art der Denomination der Geldscheine, den Zeitpunkt des Kassettenwechsels, der Bestand an Geldnoten in der Kassette, die Protokollführung über die durchgeführten Transaktionen sowie aufgetretenen Mehrfachabzüge, Staus und Servicetechnikereinsätze, die Daten zur Rückverfolgung fälschungsverdächtiger und gefälschter Noten der eingegebenen Geldnoten bei einer Geldannahmekassette, die Identifikationsnummer des Ursprungs- bzw. des Zielgeldautomaten. Wird nun eine Kassette 3 beispielsweise in einen Kassetten-Turm eines Geldautomaten eingesetzt, so können die Daten aus der Kassette 3 ausgelesen und zweckmäßigerweise über eine Datenleitung vom Geldautomaten zu einer hier nicht gezeigten Informations- und Steuereinheit, die mit dem Cash-Center 1 in Verbindung steht, weitergeleitet werden. Somit ist der Informationseinheit bekannt, welche Kassette nun in den Geldautomaten eingesetzt worden ist. So kann beispielsweise der Geldbestand der Kassette entweder der Speichereinrichtung 4 direkt entnommen werden und/oder er ist unter der Identifikationsnummer der Kassette in der Informationseinheit hinterlegt.By the storage device 4, the cartridge 3 is uniquely identifiable, since the data characterizing them are contained in the memory. The data are all stock-relevant and logistic data that make it possible to automate and significantly improve the process of cash dispenser removal and supply at the ATM in the cash center and in the transport facilities. Preferably, this is an identification number of the cassette, the cash in the cassette, the manner of denomination of the bills, the date of the change of cassettes, the stock of notes in the cassette, the record of the transactions carried out and the multiple deductions, jams and service technician missions that have occurred, the data for tracing counterfeit and counterfeit notes of the entered banknotes a money acceptance cassette, the identification number of the originating or the destination money machine. If a cassette 3 is now used, for example, in a cassette tower of an ATM, the data can be read from the cassette 3 and expediently via a data line from the ATM to an information and control unit, not shown here, with the cash center 1 in connection stands, be forwarded. Thus, the information unit is known, which cartridge has now been used in the ATM. Thus, for example, the cash of the cassette either the storage device 4 are removed directly and / or it is stored under the identification number of the cassette in the information unit.
[0024] Werden der Kassette 3 nun Geldscheine entnommen, so wird die Zahl der entnommenen Geldscheine direkt in die Speichereinrichtung 4 der Kassette 3 eingeschrieben und/oder die Daten werden in der Informationseinheit unter der Identifikationsnummer der Kassette 3 gespeichert.If the cassette 3 now removed bills, the number of bills taken is written directly into the memory device 4 of the cassette 3 and / or the data is stored in the information unit under the identification number of the cassette 3.
[0025] Dies gilt in gleicher Weise für die Eingabe von Geldscheinen in eine Kassette 3 bei einem Geldannahmevorgang. Hierbei werden die in die Kassette 3 eingegebenen Geldscheine in der Speichereinrichtung 4 der Kassette 3 und/oder der Informationseinheit hinterlegt, so dass zu jedem Zeitpunkt der Füllstand der jeweiligen Kassette 3 bekannt ist.This applies in the same way for the input of bills in a cassette 3 at a money acceptance process. In this case, the bills entered into the cassette 3 are stored in the storage device 4 of the cassette 3 and / or the information unit, so that at any time the level of the respective cassette 3 is known.
[0026] Des weiteren ist vorgesehen, dass beim Einsetzen der Kassette 3 in einen Geldautomaten eine Fehlermeldung erfolgt, falls eine vom Typ her unpassende Kassette fälschlicherweise in den Geldautomaten eingesetzt worden ist, wie beispielsweise eine Kassette mit einer falschen Denomination. Hierdurch wird die Ausgabe von falschen Denominationen verhindert.Furthermore, it is provided that when inserting the cartridge 3 in an ATM machine an error message, if a type of inappropriate cartridge has been mistakenly used in the ATM, such as a cassette with a false denomination. This prevents the output of false denominations.
[0027] Durch den Einsatz von intelligenten Kassetten, die mit einer Speichereinrichtung 4 versehen ist, die an allen Stationen eines Bargeldlogistikprozesses auslesbar ist, ist somit ein transparenter Bargeldhandhabungsprozess ermöglicht. Die Informationen über den Zählerstand in den Kassetten kann aus der Speichereinrichtung ausgelesen werden, so dass das automatische Nachzählen des Bargeldbestandes in Kassetten im Cash-Center nicht mehr erforderlich ist, da außer in Fällen eines Mehrfachabzuges von Noten oder eines Staus der Zählerstand der Kassette in der Speichereinrichtung hinterlegt ist. Somit ist nur in den seltenen Fällen bei Unsicherheiten über den Füllstand wie im Fall von Mehrfachabzügen oder von Stauvorkommnissen das Nachzählen des Kassettenbestandes erforderlich. Das Auftreten dieser Ereignisse wird jeweils in der Speichereinrichtung der Ein- und Auszahl-Kassetten protokolliert. Ausserdem werden die Ereignisse in der Speichereinrichtung der Reject/ -Retractkassette vermerkt, mit der Verknüpfung aus welcher Ein- Auszahlkassette die Noten stammen. Die Informationen von retractetem Kundengeld wird ebenfalls gespeichert.Through the use of intelligent cassettes, which is provided with a storage device 4, which is readable at all stations of a cash logistics process, thus a transparent cash handling process is possible. The information about the count in the cartridges can be read from the memory device, so that the automatic recounting of the cash in cassettes in the cash center is no longer necessary because except in cases of multiple deduction of notes or a jam, the count of the cassette in the Storage device is deposited. Thus, only in the rare cases with uncertainties about the level as in the case of multiple deductions or stowage incidents the count of the cassettes inventory is required. The occurrence of these events is logged in each case in the storage device of the deposit and withdrawal cartridges. In addition, the events in the storage facility of the Reject / -Retractkassette noted, with the link from which single-pay cassette the notes come. The information from retractetem customer money is also saved.
[0028] Hierdurch ist eine wesentliche bessere Transparenz für die Nachbearbeitung der Zählerstände im Cash Center gegeben, was zu einer einfacheren Klärung/Korrektur und kürzeren Bearbeitungszeit beiträgt. Es werden nur noch die Kassetten mit Mehrfachabzügen gezählt, während die übrigen Kassetten nicht mehr gezählt werden müssen.As a result, a much better transparency for the post-processing of meter readings in the cash center is given, which contributes to a simpler clarification / correction and shorter processing time. Only the multi-impression cassettes are counted, while the remaining cassettes no longer have to be counted.
Es ist auch denkbar, die Kassetten mit einem Display auszustatten, auf dem diese Informationen über Mehrfachabzüge, Staus etc. sowie über den störungsfreien Verlauf der Geldeingabe bzw. Geldausgabe angezeigt wird. Dann kann auf das Auslesen der Daten mittels eines Lesegerätes verzichtet werden. Insgesamt wird der Bargeldlogi- stikprozess wesentlich vereinfacht, da das automatische Nachzählen entfällt.It is also conceivable to equip the cartridges with a display on which this information is displayed on multiple deductions, traffic jams, etc., as well as on the trouble-free course of money input or cash. Then can be dispensed with the reading of the data by means of a reader. All in all, the cash logistics process is considerably simplified as automatic recounting is no longer necessary.
[0029] Des weiteren wird die Sicherheit erhöht, da der Bestand jeder Kassette bekannt ist. Kommt es während des Transports zu Unregelmäßigkeiten durch eine unberechtigte Geldentnahme, so wird dies spätestens bei der Ausgabe des Geldes aus den Kassetten bekannt, da die Anzahl der ausgegebenen Geldscheine registriert und mit der gespeicherten Anzahl der Geldscheine verglichen werden kann.Furthermore, the security is increased because the inventory of each cartridge is known. If irregularities occur during transport due to an unauthorized withdrawal of money, this becomes known at the latest when the money from the cassettes is issued, since the number of issued bills can be registered and compared with the stored number of bills.
[0030] Des weiteren ist die Rückverfolgung bei Falschgeldnoten wesentlich vereinfacht, da die Daten in der Speichereinrichtung der Kassette gespeichert sind und im Cash-Center ausgelesen werden können. Hierdurch ist es nicht mehr erforderlich, die Transaktionsdaten direkt am Geldautomaten einzusehen.Furthermore, the traceability of counterfeit notes is substantially simplified, since the data are stored in the memory device of the cassette and can be read in the cash center. As a result, it is no longer necessary to view the transaction data directly at the ATM.
[0031] Weiterhin kann auf einen doppelten Kassettensatz verzichtet werden. Es ist möglich, einen Pool für jeweils einen Kassettentyp zu wählen, aus dem dann die jeweilige Kassette passend für einen bestimmten Geldautomaten ausgesucht werden kann. Hierdurch kann die Anzahl von benötigten Kassetten reduziert werden, da auf einen doppelten Kassettensatz für alle Geldautomaten verzichtet werden kann.Furthermore, can be dispensed with a double cassette set. It is possible to choose a pool for each type of cassette, from which then the respective cassette can be selected suitable for a particular ATM. As a result, the number of cassettes required can be reduced, as can be dispensed with a double cassette set for all ATMs.
[0032] Sind die Kassetten zusätzlich mit einem Display ausgestattet, so ist es möglich, die Logistikprozesse noch weiter zu vereinfachen, da beispielsweise die Zielgeldautomaten am Display angezeigt werden können, so dass die Mitarbeiter des Service- Unternehmens die benötigten Kassetten beispielsweise direkt einem Regalsystem oder einer vergleichbaren Vorrichtung im Transportfahrzeug entnehmen und dann die passenden Kassetten in den jeweiligen Geldautomaten einbringen können.If the cartridges are additionally equipped with a display, it is possible to simplify the logistics processes even further, since, for example, the target money machines can be displayed, so that the employees of the service company, the required cartridges, for example, directly a shelving system or remove a comparable device in the transport vehicle and then can bring the appropriate cartridges in the respective ATMs.
[0033] Des weiteren ist es denkbar, die Kassetten mit einem GPS-Empfänger auszustatten, so dass die Position der Kassetten ermittelt werden kann.Furthermore, it is conceivable to equip the cassettes with a GPS receiver so that the position of the cassettes can be determined.
[0034] Durch die Erfindung ist somit ein geschlossener Informationskreislauf hinsichtlich der Geldbestände in den Kassetten geschaffen, der einen transparenten und kostengünstigen Bargeldlogistikprozess ermöglicht. The invention thus provides a closed information cycle in terms of the cash in the cassettes, which allows a transparent and cost-effective cash logistics process.

Claims

Ansprüche claims
[0001] System zur Handhabung von Bargeldlogistikprozessen für die Geldver- und entsorgung von Geldautomaten (gi,g2, ... gn), wie Geldeingabe- und Geldausgabeautomaten, Kiosksysteme und Kassenstationen, mit Kassetten (3) für die Aufnahme und/oder Entnahme von Geldnoten, Transportmitteln (2) für den Transport der Kassetten (3) von und zu den Geldautomaten (gi,g2, ... gn), und einem Cash-Center (1) , wobei die Kassetten (3) mit einer Speichereinrichtung (4) versehen sind, und wobei die Geldautomaten (gi,g2, ... gn), die Transportmittel (2) und das Cash- Center (1) jeweils mit zumindest einer Lese- und/oder Schreibeinrichtung zum Auslesen bzw. Einschreiben von Daten aus der bzw. in die Speichereinrichtung (4) ausgestattet sind.System for handling cash logistics processes for the money and disposal of ATMs (gi, g 2 , ... g n ), such as cash and cash dispensers, kiosks and cash registers, with cassettes (3) for recording and / or Removal of banknotes, means of transport (2) for the transport of the cassettes (3) from and to the ATMs (gi, g 2 , ... g n ), and a cash center (1), wherein the cassettes (3) with a storage device (4) are provided, and wherein the ATMs (gi, g 2 , ... g n ), the transport means (2) and the cash center (1) each with at least one read and / or write means for reading or writing data from or into the memory device (4) are equipped.
[0002] System nach Anspruch 1, dadurch gekennzeichnet, dass die Datenübertragung zwischen der Lese-und/oder Schreibeinrichtung und der Speichereinrichtung (4) berührungslos oder mittels eines Steckkontaktes erfolgt.System according to claim 1, characterized in that the data transmission between the reading and / or writing device and the memory device (4) takes place without contact or by means of a plug contact.
[0003] System nach Anspruch 1 oder 2, dadurch gekennzeichnet, dass es sich bei derSystem according to claim 1 or 2, characterized in that it is in the
Speichereinrichtung (4) um einen Speicherchip oder einen RFID-Chip (6) handelt.Memory device (4) is a memory chip or an RFID chip (6).
[0004] System nach Anspruch 2 oder 3, dadurch gekennzeichnet, dass die Kassette (3) mit einer Energieversorgung ausgestattet ist.System according to claim 2 or 3, characterized in that the cassette (3) is equipped with a power supply.
[0005] System nach einem oder mehreren der Ansprüche 1 bis 4, dadurch gekennzeichnet, dass die Kassette (3) mit einer Verschlüsselungseinheit zur Verschlüsselung der gespeicherten und/oder gesendeten Daten ausgestattet ist.System according to one or more of claims 1 to 4, characterized in that the cassette (3) is equipped with an encryption unit for encrypting the stored and / or transmitted data.
[0006] Verfahren nach einem oder mehreren der Ansprüche 1 bis 5, dadurch gekennzeichnet, dass die Kassette (3) mit einem Display versehen ist.Method according to one or more of claims 1 to 5, characterized in that the cassette (3) is provided with a display.
[0007] Verfahren nach einem oder mehreren der Ansprüche 1 bis 6, dadurch gekennzeichnet, dass die Kassette (3) mit einem GPS-Empfänger ausgestattet ist.Method according to one or more of claims 1 to 6, characterized in that the cassette (3) is equipped with a GPS receiver.
[0008] Verfahren zur Handhabung von Bargeldlogistikprozessen für die Geldver- und entsorgung von Geldautomaten (gi,g2, ... gn) wie Geldeingabe- und Geldausgabeautomaten, Kiosksysteme und Kassenstationen, mit Kassetten (3) für die Aufnahme und/oder Entnahme von Geldnoten, wobei die Kassetten mit einer Speichereinrichtung (4) versehen sind, Transportmitteln (2) zum Transport der Kassetten (1) von und zu den Geldautomaten (gi,g2, ... gn), und einem Cash-Center (1), wobei die Geldautomaten (gi,g2, ... gn), die Transportmittel (2) und das Cash- Center jeweils mit zumindest einer Lese- und/oder Schreibeinrichtung zum Auslesen bzw. Einschreiben von Daten aus der bzw. in die Speichereinrichtung (4) ausgestattet sind, wobei in der Speichereinrichtung (4) der Bestand an Geldnoten in der Kassette (3) und die Identifikationsnummer der Kassette (3) abgelegt werden und mittels der Lese- und/oder Schreibeinrichtung die Daten aus der Speichereinrichtung (4) sowohl an den Geldautomaten (gi,g2, ... gn), in den Transportmitteln (2) und im Cash-Center ausgelesen bzw. neue Daten eingeschrieben werden können. Method for handling cash logistics processes for the money and disposal of ATMs (gi, g 2 , ... g n ) as money input and cash dispensers, kiosks and cash registers, with cassettes (3) for recording and / or removal of currency notes, the cassettes being provided with a storage device (4), transport means (2) for transporting the cassettes (1) from and to the cash machines (gi, g 2 , ... gn), and a cash center (1 ), wherein the cash machines (gi, g 2 , ... g n ), the transport means (2) and the cash center each with at least one reading and / or writing device for reading or writing data from or in the memory device (4) are equipped, wherein in the storage device (4) the stock of notes in the cassette (3) and the identification number of the cassette (3) are stored and by means of the reading and / or writing device, the data from the memory device (4) both at the ATM (gi , g 2 , ... g n ), in the means of transport (2) and in the cash center can be read out or new data can be written.
EP08707983A 2007-01-30 2008-01-18 System for handling cash-based logistical processes Active EP2115705B1 (en)

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