EP1882358A1 - Method and device for synchronising speech and data using location information for location-dependent services - Google Patents
Method and device for synchronising speech and data using location information for location-dependent servicesInfo
- Publication number
- EP1882358A1 EP1882358A1 EP06725116A EP06725116A EP1882358A1 EP 1882358 A1 EP1882358 A1 EP 1882358A1 EP 06725116 A EP06725116 A EP 06725116A EP 06725116 A EP06725116 A EP 06725116A EP 1882358 A1 EP1882358 A1 EP 1882358A1
- Authority
- EP
- European Patent Office
- Prior art keywords
- location information
- data
- transmitted
- data channel
- voice channel
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 238000000034 method Methods 0.000 title claims abstract description 21
- 230000001419 dependent effect Effects 0.000 title 1
- 230000005540 biological transmission Effects 0.000 claims description 9
- 238000011161 development Methods 0.000 description 2
- 230000018109 developmental process Effects 0.000 description 2
- 230000004807 localization Effects 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 230000009977 dual effect Effects 0.000 description 1
- 230000010354 integration Effects 0.000 description 1
- 238000012545 processing Methods 0.000 description 1
- 230000011664 signaling Effects 0.000 description 1
- 230000001360 synchronised effect Effects 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W76/00—Connection management
- H04W76/50—Connection management for emergency connections
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
- G08B21/02—Alarms for ensuring the safety of persons
- G08B21/0202—Child monitoring systems using a transmitter-receiver system carried by the parent and the child
- G08B21/0269—System arrangements wherein the object is to detect the exact location of child or item using a navigation satellite system, e.g. GPS
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
- G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
- G08B25/08—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using communication transmission lines
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B29/00—Checking or monitoring of signalling or alarm systems; Prevention or correction of operating errors, e.g. preventing unauthorised operation
- G08B29/16—Security signalling or alarm systems, e.g. redundant systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
- H04M11/04—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
- H04M11/04—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems
- H04M11/045—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems using recorded signals, e.g. speech
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/029—Location-based management or tracking services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/90—Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
Definitions
- the invention relates to a method and a plurality of devices for the transmission and reception of emergency calls by a mobile device via a voice channel and a data channel, wherein the data channel is used for the transmission of location information.
- An emergency call with accurate localization information (eg from GPS Global Positioning System) from a mobile network uses a data channel (eg SMS or GPRS) and a voice channel to provide all the emergency information (eg localization, cause of emergency) , Identity of the detector) to an emergency call point.
- the data supplied via the data channel must be synchronized with the voice channel so that all emergency information can be forwarded together to the rescue center.
- the synchronization of incoming voice call and the data is carried out today in the context of location-based services via the customer's number (MSISDN) with the support of ACD - Automatic Call Distribution and CTI computer telephony integration functionalities.
- MSISDN customer's number
- MSISDN phone number
- the MSISDN i. d. R. to the TK plant of the service center (eg Call Center) transfer, if the customer the CLIP Calling
- Line Identification Presentation - has switched on or the voice connection of the service center via the feature CLIR Overwrite - Calling Line Identification Restriction - (the suppressed CLI is still displayed).
- the synchronization then takes place in such a way that the system for speech processing (eg the client workstation of a Call Center Agent) is made aware of this MSISDN.
- the data associated with this voice call with this MSISDN meanwhile exist in a database with the identification feature MSISDN from the data transmission and can thus be assigned to the voice channel.
- the object of the invention is to provide a method and a device that ensure synchronization of data and voice for location-based services.
- the location data is substituted.
- the position (longitude and latitude) of the mobile device z.
- the central office eg the Call Center
- Modulation of the phase or the amplitude can be formed.
- at least one position information is transmitted redundantly and the emergency can be edited, even if the data channel is disturbed.
- Position information is part of the data that has been sent to the center.
- DTMF Dual Ton Multi Frequency tones are decoded and converted to position.
- An application now searches for the matching data record z on the basis of this position data.
- B. from a database out.
- the position is the identifying feature.
- a distinction between the current service uses and possibly existing old service uses in a database is z. B. via appropriate timestamp (input of the data or the voice call).
- either both position data records must be given the same accuracy or be at a defined small distance from each other. It does not make much sense to transmit the MSISDN in addition to the position information, because then too much time passes at the beginning of the voice call until the operator can accept the call.
- the geographical position can either by the mobile terminal, so z.
- the cell phone, telematics terminals or the base station are determined (by Beiling), either the mobile terminal or the base station (or both) transmit the position coordinates over the voice channel.
- This solution can be used for both Call Center-based services and automated services without Call Center agents.
- the prior art has the disadvantage that the transmission of the CLI of the customer's phone is not always can be guaranteed because he can issue this on the device.
- the CLIR Overwrite as a possible fallback position, is not granted for all services from a data protection point of view and is not technically guaranteed in international roaming. That can cause the
- Provision of the service is not possible in the desired quality.
- Fig. 1 shows a procedure according to the prior art
- Fig. 2 is a flowchart of the method according to the invention
- FIG. 2 shows a modification of the present invention
- the position is transmitted both over the data channel and over the voice channel.
- the information is merged by means of the position or the coordinates. This ensures that the information is redundant and additionally Transmission errors or inaccuracies can be intercepted.
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Business, Economics & Management (AREA)
- Emergency Management (AREA)
- Health & Medical Sciences (AREA)
- Computer Networks & Wireless Communication (AREA)
- General Health & Medical Sciences (AREA)
- Child & Adolescent Psychology (AREA)
- Computer Security & Cryptography (AREA)
- Radar, Positioning & Navigation (AREA)
- Environmental & Geological Engineering (AREA)
- Public Health (AREA)
- Mobile Radio Communication Systems (AREA)
- Telephonic Communication Services (AREA)
- Circuits Of Receivers In General (AREA)
- Synchronisation In Digital Transmission Systems (AREA)
Abstract
Description
Claims
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
DE102005017393A DE102005017393A1 (en) | 2005-04-14 | 2005-04-14 | Method and apparatus for synchronizing voice and data via location-based service location information |
PCT/EP2006/060813 WO2006108752A1 (en) | 2005-04-14 | 2006-03-16 | Method and device for synchronising speech and data using location information for location-dependent services |
Publications (2)
Publication Number | Publication Date |
---|---|
EP1882358A1 true EP1882358A1 (en) | 2008-01-30 |
EP1882358B1 EP1882358B1 (en) | 2010-02-24 |
Family
ID=36685838
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP06725116A Active EP1882358B1 (en) | 2005-04-14 | 2006-03-16 | Method and device for synchronising speech and data using location information for location-dependent services |
Country Status (8)
Country | Link |
---|---|
US (1) | US9185535B2 (en) |
EP (1) | EP1882358B1 (en) |
CN (1) | CN101006712B (en) |
AT (1) | ATE459198T1 (en) |
CA (1) | CA2605238A1 (en) |
DE (2) | DE102005017393A1 (en) |
ES (1) | ES2339590T3 (en) |
WO (1) | WO2006108752A1 (en) |
Families Citing this family (17)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US8180318B1 (en) | 2007-04-11 | 2012-05-15 | At&T Mobility Ii Llc | Emergency alert system channel assignment |
WO2012052709A1 (en) | 2010-10-18 | 2012-04-26 | Metaswitch Networks Ltd | Data communication |
GB201104558D0 (en) | 2010-10-18 | 2011-05-04 | Data Connection Ltd | Data communication |
GB201104602D0 (en) | 2010-10-18 | 2011-05-04 | Data Connection Ltd | Data communication |
GB201104591D0 (en) | 2010-10-18 | 2011-05-04 | Data Connection Ltd | Data communication |
GB201104613D0 (en) | 2010-12-14 | 2011-05-04 | Data Connection Ltd | Data communication |
CN102098617A (en) * | 2010-12-20 | 2011-06-15 | 深圳市凯立德欣软件技术有限公司 | Position service method based on dual tone multiple frequency (DTMF) code, and position service equipment and system |
WO2012110804A1 (en) | 2011-02-14 | 2012-08-23 | Metaswitch Networks Ltd | Telecommunication with associated data communication |
US8630632B2 (en) * | 2011-04-04 | 2014-01-14 | Blackberry Limited | Managing mobile communication identity |
EP2764682A1 (en) * | 2011-09-08 | 2014-08-13 | Limmex AG | Method and devices for identifying the caller of an emergency call |
CN103167487A (en) * | 2011-12-12 | 2013-06-19 | 芯讯通无线科技(上海)有限公司 | Wireless communication module and data communication system and enciphered data remote transmission method |
EP2621202B1 (en) * | 2012-01-27 | 2016-11-30 | Alcatel Lucent | Mobile communication device tracing |
CN103458130B (en) * | 2012-05-28 | 2018-11-06 | 南京中兴新软件有限责任公司 | Method of calling, system, terminal, dial train server and mapping server |
TWI515448B (en) | 2013-08-29 | 2016-01-01 | 緯創資通股份有限公司 | Coordinate transmitter, coordinate receiver and coordinate transceiver |
GB2530065A (en) * | 2014-09-11 | 2016-03-16 | Michael Keating | A System for Processing Emergency Services Calls |
CN104486503B (en) * | 2014-12-16 | 2016-04-13 | 努比亚技术有限公司 | A kind of method of mobile terminal and voice encryption thereof |
US10356589B2 (en) * | 2015-05-15 | 2019-07-16 | Rave Wireless, Inc. | Real-time over the top 9-1-1 caller location data |
Family Cites Families (9)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5826195A (en) * | 1992-01-27 | 1998-10-20 | Highwaymaster Communications, Inc. | Data messaging in a communications network |
DE4318441A1 (en) * | 1993-06-03 | 1994-12-08 | Sel Alcatel Ag | Emergency call system |
GB2311442A (en) * | 1996-03-20 | 1997-09-24 | Reginald George Maling | Transmitting postcode data for alerts |
EP0935891A1 (en) * | 1997-05-19 | 1999-08-18 | Integrated Data Communications, Inc. | System and method to communicate time stamped, 3-axis geo-position data within telecommunication networks |
WO2002011417A1 (en) * | 2000-08-02 | 2002-02-07 | Mohamad Ayoub | System and method for communicating the location of an emergency caller through a telephone network to a control station |
US6678357B2 (en) * | 2001-09-26 | 2004-01-13 | Siemens Information And Communication Networks, Inc. | Internet protocol (IP) emergency connections (ITEC) telephony |
JP4233956B2 (en) * | 2003-08-28 | 2009-03-04 | 京セラ株式会社 | Communication apparatus and communication system |
US7496978B1 (en) * | 2004-02-18 | 2009-03-03 | At&T Intellectual Property Ii, L.P. | Location aware voice calls and messages |
CN1604608A (en) | 2004-11-05 | 2005-04-06 | 万刚 | Manpower-free automatic service center type automobile network anti-theft and anti-robbery monitoring alarm and satellite positioning system |
-
2005
- 2005-04-14 DE DE102005017393A patent/DE102005017393A1/en not_active Withdrawn
-
2006
- 2006-03-16 ES ES06725116T patent/ES2339590T3/en active Active
- 2006-03-16 AT AT06725116T patent/ATE459198T1/en active
- 2006-03-16 EP EP06725116A patent/EP1882358B1/en active Active
- 2006-03-16 WO PCT/EP2006/060813 patent/WO2006108752A1/en active Application Filing
- 2006-03-16 CN CN2006800002231A patent/CN101006712B/en active Active
- 2006-03-16 DE DE502006006252T patent/DE502006006252D1/en active Active
- 2006-03-16 CA CA002605238A patent/CA2605238A1/en not_active Abandoned
- 2006-03-16 US US11/918,519 patent/US9185535B2/en active Active
Non-Patent Citations (1)
Title |
---|
See references of WO2006108752A1 * |
Also Published As
Publication number | Publication date |
---|---|
CN101006712B (en) | 2012-04-25 |
ATE459198T1 (en) | 2010-03-15 |
US20090215425A1 (en) | 2009-08-27 |
DE502006006252D1 (en) | 2010-04-08 |
US9185535B2 (en) | 2015-11-10 |
CA2605238A1 (en) | 2006-10-19 |
EP1882358B1 (en) | 2010-02-24 |
ES2339590T3 (en) | 2010-05-21 |
WO2006108752A1 (en) | 2006-10-19 |
CN101006712A (en) | 2007-07-25 |
DE102005017393A1 (en) | 2006-10-19 |
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