EP1290609A1 - Procede de mise en relation d'un terminal emetteur d'un message d'offre de transaction et un terminal accepteur et dispositif associe - Google Patents
Procede de mise en relation d'un terminal emetteur d'un message d'offre de transaction et un terminal accepteur et dispositif associeInfo
- Publication number
- EP1290609A1 EP1290609A1 EP01945391A EP01945391A EP1290609A1 EP 1290609 A1 EP1290609 A1 EP 1290609A1 EP 01945391 A EP01945391 A EP 01945391A EP 01945391 A EP01945391 A EP 01945391A EP 1290609 A1 EP1290609 A1 EP 1290609A1
- Authority
- EP
- European Patent Office
- Prior art keywords
- terminal
- server
- offer message
- acceptance information
- message
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
Definitions
- the present invention relates to a call connection method of a transmitter terminal of a transaction offer message and an acceptor terminal 'and a device for executing this method. It relates in particular to the management of the dissemination of an advertisement containing, for example, an offer to sell a good by an individual, and the corresponding management of responses to this advertisement by means of a communication medium combining a website and a voice telematics service, for example an Audiotel service from France Telecom.
- the advertisement, or other message of a relational offer is broadcast on a communication medium with either contact details allowing to reach the issuer of the offer, or a reference making it possible to respond to the offer via the center.
- broadcast Generally, relational offers are disseminated through written media such as newspapers or general or specialized magazines. Acceptance of the offer is generally made by telephone when the offer includes the contact details of its issuer or by mail when the broadcasting center acts as an intermediary.
- the present invention relates in particular to a method of relating a terminal transmitting a transaction offer message and an accepting terminal making it possible to resolve the problems which have just been mentioned.
- a step of bringing the transmitting terminal into contact with the accepting terminal said method being characterized in that it comprises: a step of communicating a response to the offer message consisting of transmitting to an server acceptance information, transmitted by the accepting terminal, through a communication network, and storing said acceptance information in said server, the sending terminal having access, through at least one communication network, to the acceptance information corresponding to its offer message, said step of communicating a response being executed before said step of connecting the sending terminal and the accepting terminal.
- the sending terminal can choose, when it transmits its offer message to the broadcasting center, not to be directly contacted by the accepting terminal (s). He can read all of the acceptance information and choose an accepting terminal from all the terminals that have declared that they want to accept the offer.
- the broadcasting center does not have to act as an intermediary since the step of communicating the response to the offer message is carried out via the server, for example a server associated with the Internet or a voice telematics server. like a France Telecom Audiotel server.
- the sending terminal is not obliged to display its contact details with its offer message. Thus, the offer message can be broadcast confidentially.
- the transmitting terminal can take cognizance of all the responses to its offer message at one time and avoid the disturbance caused by multiple telephone calls dispersed in time.
- said acceptance information can be transmitted by said accepting terminal to said server by means of different communication networks comprising at least one public telephone network and an Internet type network.
- said method when said acceptance information is stored in a suitable format for its transport through a given communication network, the method also includes an updating step consisting in converting said acceptance information into at least one other suitable format. to transport it through another communication network, and to store the converted acceptance information in the server.
- the server is advantageously a voice telematics server coupled to a website.
- the response to the offer message can be transmitted via the Internet or directly by telephone on the voice telematics server.
- the update step makes it possible to make acceptance information accessible on the website, via the Internet, and jointly on the voice telematics server, by telephone.
- said transmitting terminal can have access to said acceptance information corresponding to its offer message by means of different communication networks comprising at least one telephone network and one type network.
- the transmitting terminal can consult the responses to its offer message by accessing a voice telematics server by the telephone network or by accessing a website coupled to this server by the Internet.
- said step of broadcasting the offer message comprises the transmission to said server of a reference associated with said offer message.
- This reference is used to direct responses to the offer message to the terminal that sends this offer message.
- Reference management is performed automatically by the server, without the need to go through the distribution center.
- said step of broadcasting the offer message comprises broadcasting the offer message on a website coupled to said server.
- the offer message is disseminated on a website.
- a multimedia presentation of the offer message is thus generated.
- the acceptance information can be transmitted directly.
- the terminal sending the offer message even if it does not have Internet access, may take note of this acceptance information by accessing the server over the telephone network.
- said step of communicating a response associates with said acceptance information a reference associated with said accepting terminal.
- This reference is used to allow direct or indirect contact between the sending terminal and the accepting terminal. Reference management is performed automatically by the server, without the need to go through the distribution center.
- the method further comprises a step of notifying said sending terminal of the receipt of acceptance information by said server.
- This notification is executed through one or more communication networks, including a public telephone network and an Internet type network.
- this notification can be done by email or telephone messaging or both.
- the step of relating the sending terminal and the accepting terminal is executed directly after a step of consultation by said sending terminal of the acceptance information available on said server or after a step of notification said terminal issuing the offer message transmitting acceptance information to the server.
- the method further comprises a step of deleting said offer message consisting in deleting the offer message and an associated reference from a set of communication networks on which it has been broadcast, said step of deleting the offer message being carried out after a step of notifying said broadcasting center of the connection between the sending terminal and the accepting terminal.
- the present invention also relates to a device for connecting a terminal transmitting a transaction offer and an accepting terminal, for the execution of the method defined above.
- it comprises a server adapted to store in a first-in-first-out mailbox a set of acceptance information corresponding to said offer message and to deliver this set of acceptance information to said sending terminal.
- said acceptance information being in the form of voice messages.
- this server comprises an interface means adapted to interpret control information generated by the manipulation of the keys of a telephone keypad.
- said server also includes an interface means adapted to interpret voice commands.
- said server will be a voice telematics server of the Audiotel server type from France Telecom.
- said server comprises a means of coupling with a website adapted to retrieve from said website acceptance information corresponding to the offer message in the form of an electronic message, to convert said acceptance information. as a voice message and adding said acceptance information to all of the acceptance information corresponding to said offer message stored in said voice box.
- said means of coupling with a website is also suitable for retrieving acceptance information corresponding to said offer message stored in the voice box, for converting said acceptance information into a suitable format and for adding said information. acceptance to electronic mail accessible to said sending terminal.
- FIG. 1 is a schematic representation showing the stresses of a communication medium exerted by the different steps implemented in accordance with a linking method according to the invention
- Fig. 2 is a flowchart representing an initial phase of the method according to the invention
- Fig. 3 is a flow diagram representing an intermediate phase of the method according to the invention
- Fig. 4 is a flowchart representing a final phase of the method according to the invention.
- a linking method makes it possible to establish a relationship between a terminal 30 transmitting a transaction offer message, broadcast by a broadcasting center 31, and an accepting terminal 32, which makes an acceptance proposal in response to the transaction offer message.
- the transmitting terminal 30, the accepting terminal 32 and the broadcasting center 31 request a communication medium comprising a server 20.
- the server 20 includes a first-in-first-out (FIFO) mailbox 21 adapted to store information in the form of voice messages. It is advantageously a voice telematics server of the Audiotel server type from France Telecom. Such a server 20 is accessible by the public telephone network and includes an interface means adapted to interpret DTMF commands generated by the manipulation of the keys of a telephone keypad and voice commands. Thus an individual can, using a telephone terminal, control the server 20 so that it performs a given processing.
- the server 20 is suitable for reserving a voice mailbox 21 for each transaction offer message which is transmitted to it by the broadcasting center 31 in the manner which will be explained below. This voicemail 21 is associated with a reference based on the reference assigned to the offer message.
- This indexing makes it possible to direct the accepting terminal 32 to the voice mailbox corresponding to the selected offer message.
- a person wishing to respond to an offer message can have access to the corresponding voice mailbox by contacting the server 20, through the telephone network, using '' a telephone terminal, and by entering the reference either using the keys telephone keypad of its terminal, either vocally, when the server 20 is equipped with a voice recognition interface.
- voicemail 21 will then deliver a message containing the text of the offer before recording the response of the acceptor.
- the server 20 is also coupled to a website 22 of the Internet. This website
- 22 is arranged, in a known manner, to broadcast transaction offer messages and to allow responses to a given offer message to be stored in an electronic messaging system accessible to the terminal sending this offer message.
- the server 20 is adapted, during an update step 10 to recover the electronic acceptance messages stored by the website 22 and corresponding to a given offer message, to convert these messages into voice messages , in a format suitable for their transport through the telephone network, and to introduce these messages into the corresponding voice mailbox 21 recognized using the reference of the offer message, in other words to store the acceptance messages converted under voice form in the voice mailbox 21.
- the conversion of files deposited in a text format into voice messages is done for example by using known techniques of voice synthesis. These messages are in addition to the messages already contained in mailbox 21.
- the server 20 is adapted to recover, during the update step 10, all of the acceptance voice messages stored in the voice box 21, to convert these messages into a format suitable for their transport through the Internet, and to add these converted messages to the electronic messages contained in the electronic messaging accessible to the sending terminal 30.
- the voice messages are converted into files and type * .wav or * .mp3 so that they can be listened to on a computer terminal, of the microcomputer type, for a private individual.
- files deposited in a text format can also be accessible so that they can be viewed on the screen on a computer terminal, of the microcomputer type, of an individual.
- the update step 10 is executed in a sufficiently regular manner that the contents of the voice mailbox 21 and of the mailbox of the website 22 are all the time identical and classified in the same chronological order of arrival.
- the offer acceptance message is associated with an acceptance reference based on the offer message reference and the acceptance rank number. This indexing allows the message constituting acceptance of the offer to be associated with the number telephone and / or to the email address of the accepting terminal 32, so that the server 20 can direct the sending terminal 30 to the accepting terminal 32.
- the link established within the server 20 between the voice message and the coordinates of the accepting terminal 32 can be hidden, that is to say that the sending terminal 30 does not have direct access to the coordinates of the accepting terminal 32.
- a request to this effect is made by the server 20 at the time of the recording of the voice message, the acceptor terminal 32 being able to choose the option that suits it using the DTMF command or the voice command.
- the sending terminal 30 can transmit the transaction offer message to the broadcasting center 31 through a communication network.
- the issuer specifies whether it wishes to be able to be put in direct contact with potential accepting terminals or whether it prefers to be able to consult the proposals beforehand.
- the broadcasting center 31 records the request to broadcast the transaction offer message and transfers the message directly to the website 22.
- the offer message is thus broadcast, in other words made accessible to terminals, on the website 22.
- the broadcasting center 31 automatically assigns a reference to the offer message and transmits this reference to the server 20.
- the offer message is also published on a written communication medium, in this case a newspaper, with the reference assigned to it.
- the sending terminal 30 receives a publication notification in its telephone messaging or on his email. If he does not have an e-mail, he receives a copy of the publication by post.
- a step 3 of an intermediate phase of the process shown in FIG. 3 individuals consult offer messages, either on the written publication, or on the website 22, or directly on the voice telematics service of the server 20.
- the acceptor terminal 32 uses the server 20 to communicate its acceptance. For this, it can either use the website 22 or access the voice telematics service of the server 20 directly via the telephone network. In both cases, it supplies the server 20 with one or more network addresses (electronic mail address on the Internet and / or telephone number on the telephone network). He chooses whether his contact details will be visible or hidden. Then, it transmits to the server 20 its message constituting the acceptance information.
- network addresses electronic mail address on the Internet and / or telephone number on the telephone network
- the reference of the offer message is automatically determined by the server 20. Failing this, it introduces the reference of the offer message when asked to do so.
- the acceptor terminal 32 uses the voice telematics server, if, in step 3, it has consulted the offer messages via this server and has made the selection of the message by DTMF command or voice command terminal 31, the reference of the offer message is automatically determined by the server 20. Otherwise, it enters by voice command or DTMF command the reference of the offer message attached to the publication thereof. The content of the offer message is recalled to avoid any errors.
- the server 20 automatically assigns a reference to the acceptance information of the accepting terminal 32 on the basis of the offer reference and the acceptance rank number. Whatever the communication network used by the accepting terminal 32 to transmit its acceptance, the acceptance information is stored jointly in the voice mailbox 21 and in the electronic messaging, step 10 ensuring a regular update. If the sending terminal 30 has authorized it, a direct connection can be requested by the accepting terminal 32 by voice command or DTMF command. The process then goes directly to step 7.
- the sending terminal 30 consults the acceptance information sent by the accepting terminal 32. If several terminals have replied to its message offer, the sending terminal 30 consults all of the acceptance information relating to its offer message during the same consultation step. They can use the website 22 or access voicemail 21 directly over the telephone network.
- the use of automatic caller identification (Clip) or the use of a code associated with his offer allows him to quickly access information concerning his offer message.
- the server 20 notifies the sending terminal 30 of the reception of the acceptance information. This notification is done either through the electronic messaging of the transmitting terminal 30, through the Internet, or through its voice messaging, through the telephone network.
- the sending terminal 30 When, either via the telephone network or via the website 22, the sending terminal 30 indicates to the server 20 by appropriate command that it is interested in accepting the terminal 32, that it has become aware of it after the consultation of step 5 or after notification by step 6, the method executes a step 7 of linking the sending terminal 30 and the accepting terminal 32.
- the server 20 can connect the sending terminal 30 and the accepting terminal 32, through the telephone network or the Internet, using the contact details of the accepting terminal 32, directly after the consultation step 5 or after the notification step 6, if the accepting terminal 32 has chosen this option when of step 4 of communication of its response to the offer message and if the transmitting terminal 30 has authorized it.
- the transmitting terminal 30 can signify its decision to carry out the relationship indirectly by depositing a response message to the acceptance proposal from the accepting terminal 32 in a voice mailbox or in an electronic mail box of the server 20 accessible to the accepting terminal 32.
- voicemail and electronic messaging are reserved for this purpose by the server 20 and are shared content such as voicemail 21 and the acceptance transmission messaging reserved on the website 22.
- the sending terminal 30 gives the terminal acceptor 32 the possibility of entering into direct contact with him to achieve the relationship later.
- the server 20 notifies the accepting terminal 32 of the receipt of a response to its acceptance proposal, and the accepting terminal 32 can then consult the response message in the voice mailbox or by electronic messaging.
- the transmitting terminal 30 indicates to the broadcasting center 31 that the relationship has been achieved by any means and advantageously by using the server 20, either directly through the telephone network through the voice telematics server, or through the website 22.
- the broadcasting center 31 uses its software for updating the server 20 to delete the offer message and its reference on all the communication networks on which it was broadcast.
- Accepting terminals that have submitted acceptance proposals are notified directly either by the voice telematics server if they have deposited their proposals in a voice mailbox, or by electronic messages in their personal messaging services if they have deposited their proposals on the website. .
- the link established between the offer message and the reference is broken, so that access to voicemail 21 and reserved messaging on website 22 is prohibited.
- the offer message disappears from the website and audio site simultaneously. The contents of voicemail and voicemail can then be erased and the free memory space be reused.
Landscapes
- Business, Economics & Management (AREA)
- Strategic Management (AREA)
- Engineering & Computer Science (AREA)
- Accounting & Taxation (AREA)
- Development Economics (AREA)
- Finance (AREA)
- Economics (AREA)
- Game Theory and Decision Science (AREA)
- Entrepreneurship & Innovation (AREA)
- Marketing (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Telephonic Communication Services (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
Description
Claims
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
FR0007472 | 2000-06-09 | ||
FR0007472A FR2810133A1 (fr) | 2000-06-09 | 2000-06-09 | Procede et dispositif de gestion de la diffusion et de l'acceptation d'une offre relationnelle par le biais de differents reseaux de communication |
PCT/FR2001/001793 WO2001095173A2 (fr) | 2000-06-09 | 2001-06-08 | Procede de mise en relation d'un terminal emetteur d'un message d'offre de transaction et d'un terminal accepteur et dispositif associe |
Publications (1)
Publication Number | Publication Date |
---|---|
EP1290609A1 true EP1290609A1 (fr) | 2003-03-12 |
Family
ID=8851183
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP01945391A Withdrawn EP1290609A1 (fr) | 2000-06-09 | 2001-06-08 | Procede de mise en relation d'un terminal emetteur d'un message d'offre de transaction et un terminal accepteur et dispositif associe |
Country Status (4)
Country | Link |
---|---|
EP (1) | EP1290609A1 (fr) |
FR (1) | FR2810133A1 (fr) |
PL (1) | PL365166A1 (fr) |
WO (1) | WO2001095173A2 (fr) |
-
2000
- 2000-06-09 FR FR0007472A patent/FR2810133A1/fr active Pending
-
2001
- 2001-06-08 WO PCT/FR2001/001793 patent/WO2001095173A2/fr active Application Filing
- 2001-06-08 EP EP01945391A patent/EP1290609A1/fr not_active Withdrawn
- 2001-06-08 PL PL01365166A patent/PL365166A1/xx not_active Application Discontinuation
Also Published As
Publication number | Publication date |
---|---|
PL365166A1 (en) | 2004-12-27 |
FR2810133A1 (fr) | 2001-12-14 |
WO2001095173A2 (fr) | 2001-12-13 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
US6018761A (en) | System for adding to electronic mail messages information obtained from sources external to the electronic mail transport process | |
US8527421B2 (en) | Virtual customer database | |
US6366950B1 (en) | System and method for verifying users' identity in a network using e-mail communication | |
US6564321B2 (en) | Systems and methods for storing, delivering, and managing messages | |
US20020091777A1 (en) | Method and system for automatically generating a message reply and file | |
US20030233418A1 (en) | Practical techniques for reducing unsolicited electronic messages by identifying sender's addresses | |
WO2004013796A1 (fr) | Techniques pratiques pour diminuer des messages electroniques non sollicites par identification des adresses de l'expediteur | |
EP1473904A1 (fr) | Procédé et système d'accès à un réseau poste à poste | |
US8387074B2 (en) | Enterprise directory service | |
WO2004095816A2 (fr) | Procédé d’établissement communications entre terminaux choisis d’utilisateurs, par l’intermediaire d’équipements de communication dédiés | |
FR2869133A1 (fr) | Systeme et procede de tracabilite de contenus electroniques syndiques via un reseau de communication de type internet | |
FR2788918A1 (fr) | Procede d'etablissement d'une communication entre deux appareils de transmission d'informations relies a un reseau informatique du type de l'internet, et serveur de liaison entre les equipements | |
US6510455B1 (en) | Electronic mail message checking system | |
EP1637989A1 (fr) | Procédé et système de séparation de comptes de données personnelles | |
WO2010034921A1 (fr) | Procede permettant la communication interoperable entre communautes reelles et virtuelles | |
EP1372327A1 (fr) | Système et procédé de transfert d'informations entre des équipements de télécommunications | |
EP1290609A1 (fr) | Procede de mise en relation d'un terminal emetteur d'un message d'offre de transaction et un terminal accepteur et dispositif associe | |
EP2819352B1 (fr) | Dépôt et consultation de messages par des utilisateurs de réseaux sociaux | |
EP1378099B1 (fr) | Systeme de transmission d'informations a une liste de destinataires | |
WO2001017276A2 (fr) | Systeme et procede de distribution/reorientation intelligente de courrier electronique destine a un groupe | |
US20080232558A1 (en) | Dynamic Voice File Creation and Organization for Leaving Messages in the Event of a Catastrophe | |
FR2808403A1 (fr) | Installation et procede de telecommunication pour l'echange d'informations entre des telephones et des fournisseurs de services | |
FR3063592A1 (fr) | Procede de recueil de consentement electronique pour un envoi de courrier recommande electronique | |
FR2795582A1 (fr) | Dispositif et procede de controle d'acces a au moins une prestation disponible a partir d'un terminal de telecommunications relie a un reseau de telecommunications | |
EP1372311B1 (fr) | Système et procédé de partage de données a partir d'un terminal WAP |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
PUAI | Public reference made under article 153(3) epc to a published international application that has entered the european phase |
Free format text: ORIGINAL CODE: 0009012 |
|
17P | Request for examination filed |
Effective date: 20021220 |
|
AK | Designated contracting states |
Designated state(s): AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR Kind code of ref document: A1 Designated state(s): AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR |
|
RIN1 | Information on inventor provided before grant (corrected) |
Inventor name: FROGER, BRUNO Inventor name: GUILLOT, IVON Inventor name: FLAMANT, ERIC Inventor name: LAOT, ANDRE |
|
17Q | First examination report despatched |
Effective date: 20080812 |
|
RAP1 | Party data changed (applicant data changed or rights of an application transferred) |
Owner name: ORANGE |
|
STAA | Information on the status of an ep patent application or granted ep patent |
Free format text: STATUS: THE APPLICATION IS DEEMED TO BE WITHDRAWN |
|
18D | Application deemed to be withdrawn |
Effective date: 20160105 |