EP1279152A1 - Verfahren zum interaktiven überwachen und verändern des verhaltens, benehmens oder bildungszustands einer einzelperson, insbesondere einer einzelperson in bezug auf eine organisation - Google Patents

Verfahren zum interaktiven überwachen und verändern des verhaltens, benehmens oder bildungszustands einer einzelperson, insbesondere einer einzelperson in bezug auf eine organisation

Info

Publication number
EP1279152A1
EP1279152A1 EP01913737A EP01913737A EP1279152A1 EP 1279152 A1 EP1279152 A1 EP 1279152A1 EP 01913737 A EP01913737 A EP 01913737A EP 01913737 A EP01913737 A EP 01913737A EP 1279152 A1 EP1279152 A1 EP 1279152A1
Authority
EP
European Patent Office
Prior art keywords
individual
parameters
index
computer system
data
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP01913737A
Other languages
English (en)
French (fr)
Inventor
Soren Sander
Jens Byriel
Kenneth B. Hayes
Erik W. Vinke
Peter Aaro-Hansen
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Ims Learning AS
Original Assignee
Ims Learning AS
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ims Learning AS filed Critical Ims Learning AS
Publication of EP1279152A1 publication Critical patent/EP1279152A1/de
Withdrawn legal-status Critical Current

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Classifications

    • GPHYSICS
    • G09EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09BEDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B7/00Electrically-operated teaching apparatus or devices working with questions and answers
    • G09B7/02Electrically-operated teaching apparatus or devices working with questions and answers of the type wherein the student is expected to construct an answer to the question which is presented or wherein the machine gives an answer to the question presented by a student

Definitions

  • the present invention relates to an education and evaluation method useful in particular for aligning individual behaviors with organization goals More specifically the invention relates to the technical problem of monitoring individuals of an organization by the use of a combination between electronic indicators encapsulated in the individuals working environment and from electronically provided and supported questionnaires Further the invention relates to the establishment of indexes indicative of the behavior, attitude or educational state(s) of the individual, from the monitored data
  • the method uses a computer system to interactively monitor and to optionally change the behavior and/or attitude and/or educational state of an individual
  • the method can be used for changing the individual s state by using training testing and feedback and comparing the results against the individual s starting condition other individuals and/or goals set by the individual s organization
  • the computer-based method can be delivered over an on-line network (e g Internet or Intranet)
  • the method uses a unique combination of training and evaluation focused on the individual user, optionally combined with the collective focus on goals and measurements for a group of individuals as part of an organization Also unique is the ability to measure, express and account for a combination of an individual s behavior, attitude, educational state, physical state and/or environment
  • the system is described in the context of an embodiment for ergonomic training to prevent and alleviate injuries due to the incorrect or prolonged use of computer equipment However, it may be readily adapted for other areas The method remains the same, and merely the training content and measurement definitions must be adapted to other subjects
  • the present invention relates to the field of on-line, computer-based education and behavior modification, and in particular to a method and system of computer-based diagnosis, training and evaluation of an individual's behavior relative to their environment, organization, and other individuals and influencing their well-being, and/or health and/or performance
  • E-learning traditionally known as computer-based training, has the potential to address the deficiencies mentioned above
  • Recent developments in multimedia techniques can provide a learning experience for users which is engaging, highly motivating and results in higher retention rates than traditional media such as pamphlets, books and videos
  • E-learning also enables personalization so that each individual user can receive training based on their personal situation Networks (such as the Internet), combined with personal computers enable broad access to information regardless of geographic or time factors Networks also enable the collection of data from many individuals and aggregation of that data on both an organizational and global level
  • the purpose of the present invention is to provide a computer-based method which can accurately analyze an individual s present behavior, attitude, and/or educational state, then provides training to improve e g , their well-being health and/or performance which is relevant both for them personally and for their organization, and then verifies that they have changed their behavior, attitude and/or educational state
  • a further purpose is to enable an organization to set goals for various parameters for the individual to achieve, in order to align individual goals with the organization's goals
  • Another purpose is to sample parameters related to the individual's activities within their organization, their attitude, physical and/or education state and their environment and build this up into a database, in order to create a body of data which can be used for research
  • the method After subjecting the individual to training, and re-evaluating the parameters mentioned above, the method creates at least one measurement index which can be used to compare the individuals against, e g , their prior state, their colleagues within an organization or similar individuals on a global basis
  • the purpose is to subject the individual to additional relevant training or recognize when a goal has been met
  • Summary data for organizations also can be compared in order to provide valuable information to administrators, management and/or researchers
  • the overall advantage of the method is that an individual's behavior and/or well-being and/or performance can be aligned with their organization s goals, and these can be compared to other individuals and organizations on a global basis When applied to an ergonomic field of computer-related injuries, as an example, it should reduce the incidence of injury and shorten the healing time while at the same time enable an organization to optimize its investment and efforts
  • the invention relates to a method for interactively monitoring and optionally changing the behavior state(s) and/or attitude state(s) and/or educational state(s) of an individual, comprising
  • the reference measure quantifying characteristics relating to the same state(s),
  • Fig 1 shows the process of the method in a general form
  • the method requires a reference measure of an individual's behavior and/or attitude and/or educational state to be defined and stored in a database
  • the reference measure may or may not consist of parameters representing directly measurable characteristics, but at any rate, the reference measure must be able to quantitatively express the state of an individual by means of a parameter or parameters which can be compared with directly measured or modified or derived quantitative parameters established by monitoring the individual
  • the reference measure can express a goal (a desired end condition) set for the individual with respect to the result of training to be performed or an average of individuals related to an organization, or an average of individuals of a particular age group, or an average of a particular professional group, or an average of individuals of several organizations or of individuals of the society in question
  • the reference measure can also express a starting condition of the individual, although, as explained in the following, it is often preferred to include the starting condition of an individual as a separate set of characteristics, distinct from the reference measure
  • the series A of information and/or training routines and/or questions to which the individual is subjected comprises information and/or routines and/or questions which are relevant to the said state or states, which means that the information and/or routines and/or questions are adapted to provide information (parameters P1 ) about the present state or states of the individual, or to influence, educate, motivate or train the individual so as to change the state(s) in a desired direction, in which latter case the information and/or routines and/or questions also comprise such information and/or routines and/or questions which serve to obtain information (parameters P1 ) about to what extent the state(s) are changed Series A may be expressed as textual, graphic, audio or visual data, or a combination, such as with animations
  • the parameters P1 are stored in a database of the computer system, normally for as long a period as is relevant with respect to the particular individual, that is, e g , as long as the individual is related to the organization, or at least until the parameters P1 have been processed to provide the at least one index representing the status of the individual with respect to the state(s) mentioned
  • the database may be an advanced database of any kind, such as a relational database or it may simply be a file or table in a storage or memory of the computer system or connectable to the computer system e g through a network
  • the index representing the status of the individual may be provided in many ways, examples of which are given in the following It is important however, that the index is a quantitative index which can be compared, by means of the computer system, in a meaningful way with the quantitative characteristics of the reference measure
  • the comparison of the at least one index with the reference measure will normally be a quantitative comparison resulting in a quantified relationship, such as percentage or a fraction, between the reference measure and the index
  • the individual may be classified for example the individual may be categorized in predetermined categories dependent on the quantitative relationship between the index and the reference measure
  • the individual is an individual related to an organization, e g an employee of a company
  • the reference measure is a reference measure selected by the organization in collaboration with a provider of the method or at least partly defined by that organization, often in collaboration with the provider of the method
  • the provider of the method will normally be an enterprise who has at least some expertise with respect to the parameters to be monitored
  • the relevant parameters are parameters relating to ergonomics
  • the provider of the method will normally have access to ergonomics expertise, such as by having ergonomics experts employed
  • other fields of expertise may be possessed by the provider of the method, such as the ability to interpret recorded parameters correctly, which may require psychological expertise, etc
  • the ergonomic field it may be important to include one or more sets of parameters P2 relating to a physical state of the individual in the processing to provide the at least one index
  • parameters P2 relating to a physical state of the individual in the processing to provide the at least one index
  • parameters are sex, age, weight, fitness rating, blood pressure, heart rate, etc , since these parameters may influence the capability of the individual to adapt and/or perform in connection with the information, training routines and/or questions, and since these parameters may be desired and important constituents in the index or indices to be provided
  • characteristics of the room in which the individual works such as size, temperature, light conditions, etc , characteristics of furniture used by the individual, characteristics of tools and instruments used by the individual, transportation means, noise, and pollution of chemical or microbiological type, etc , since these parameters may influence the health and
  • the sets of parameters P2 and P3 may be pre-stored in a database or a memory or storage of the computer system, typically by the organization and/or by the individual Alternatively, the one or more sets of parameters P2 and/or P3 may be recorded as a result of subjecting the individual to the series A e g by manual entry by the individual
  • one or more sets of any of the parameters P1 and/or P2 and/or P3 may be recorded by means of one or more measuring devices such as e g temperature sensors, moisture sensors, air pollution sensors, light sensors weighing devices, body condition sensors (e g heart rate monitor) etc
  • measuring devices such as e g temperature sensors, moisture sensors, air pollution sensors, light sensors weighing devices, body condition sensors (e g heart rate monitor) etc
  • Such devices may be devices capable of directly or indirectly communicating with the computer system
  • An interesting way of recording one or more sets of parameters P1 and/or P2 and/or P3 is to monitor the individual's use or configuration of a device, such as, e g devices selected from the group consisting of telephones including mobile telephones, personal digital assistants (PDA), fax machines, scanners dictating machines cameras including still cameras and video cameras microphones furniture tools instruments production machines conveyors sorters, vehicles medical devices, prosthetics, care utensils such as wheelchairs and hoists
  • a device such as, e g devices selected from the group consisting of telephones including mobile telephones, personal digital assistants (PDA), fax machines, scanners dictating machines cameras including still cameras and video cameras microphones furniture tools instruments production machines conveyors sorters, vehicles medical devices, prosthetics, care utensils such as wheelchairs and hoists
  • the recording of parameters relevant to the individual's use or configuration of a device may be performed at least in part by the individual inputting parameter-relevant data into the computer system, or, where possible, by the device directly or indirectly communicating with the computer system
  • Important examples of devices that may communicate directly or indirectly with the computer system are of course computers or computer peripherals, but it is also contemplated that it will become important in connection with the method of the invention to provide relevant sensing/measuring devices connected to or integrated in a number of ergonomically important devices such as furniture, including tables and chairs where the sensing/measuring devices can communicate the configuration and use thereof directly or indirectly to the computer system
  • the index is normally a quantified index
  • a very useful type of index is an index which simply quantifies one or several parameters on a scale from a low number to a high number as this is a type of indication which is easy to understand and remember by humans and suitable for graphical representation as well as for comparison between individuals, between organizations etc
  • the reference measure - or the part of the reference measure which is to be compared with a particular index - has been quantified in the same manner as the index in question, allowing a direct quantitative comparison, e g "is the individual performing better or worse than indicated by the reference measure?"
  • An index may be determined by accurate measurable objective data, such as number of days lost through sickness over a particular period or an amount paid in sick pay, or an index may be a value indicated by the individual as a response to an invitation to indicate a subjective opinion as a value on a scale
  • a particular feature of the present invention is the establishment of complex indices that is, combinations of values from fields that cannot directly be added or subtracted and which, in combination, define a new field which has a higher information complexity and content than the individual fields
  • one field of a complex index may be related to physical well-being of the individual (subjectively stated), and another field may be related to the age and height of the individual (objectively obtainable values) and the combined, more complex field of a complex index may be related to the statistical likelihood that the individual may develop a sore back or back injury
  • Complex indices may be constructed in many ways, but the most valuable complex indices are, of course, complex indices having a high correlation between the value of the index and the degree or state of the condition related to the more complex field in question
  • the determination of the result space of at least some of the parameters may be performed based on consolidated data from a number of individuals, such as sum data or average data from a number of individuals
  • An interesting possibility is to increase the quality of the method by adjusting the reference measure periodically to take into account an increased quality in prediction based on an increased number of relevant parameter data which have been gathered and optionally additional relevant data, such as statistical data and correlations obtained in other contexts, e g reported in the literature or reflecting new scientific observations or hypotheses
  • the reference measure will normally have been explicitly input into the database as an initial data, but it is also within the scope of the invention to have a reference measure which is derived from data input, e g , historical data
  • the reference measure may consist of one or a group of indices, such the latest index or the latest group of indices, or the reference measure may be constructed from one or several indices and/or parameters according to predefined criteria
  • references measures, parameters or indices between several individuals, groups of individuals, organizations, and even societies, etc it is, of course, important that any changes in the establishment of reference measures, parameters or indices are performed in parallel and simultaneously for the individuals, groups, organizations or societies, or that differences are compensated for by suitable adjustment factors or algorithms
  • the individual may be informed about its progress relative to the desired end status or the average status expressed by the reference measure
  • the individual may be informed based on the value of one or more of the parameters or based on one or more simple or complex index
  • the individual may be alerted if the set of parameters P1 and/or P2 and/or P3 results in an index which indicates a lower standard than expressed by the reference measure
  • Such alerting may, in special cases be given in the form of an interruption of a job routine related to the alerting given
  • relevant indices and relevant parameters are indices and parameters for which a relation to the adverse condition is available directly or derivable from the database, including data for the individual
  • relevant indices and relevant parameters are indices and parameters for which a relation to the adverse condition is available directly or derivable from the database, including data for the individual
  • e g data indicating that the individual worked stressfully and in a tobacco smoke-filled environment for many hours on the previous day
  • part of the value of this possibility is that it may reveal causal relationships which are difficult to obtain for, e g , the individual's medical doctor, and/or that complex causal relationships may be revealed by analyses based on relevant complex indices
  • the behavior and/or attitude state relevant to the organization may refer to environmentally reasonable conduct of the individual and the educational state of the individual may refer to the knowledge of the individual with respect to the environmental issues in question, or the behavior and/or attitude state relevant to the organization may refer to economically reasonable conduct of the individual and the educational state of the individual may refer to the knowledge of the individual with respect to the economical issues in question, or the behavior and/or attitude state relevant to the organization may refers to socially reasonable conduct of the individual and the educational state of the individual may refer to the knowledge of the individual with respect to the social issues in question It is also possible to combine two or more of the above fields with each other or with other fields, etc etc , resulting in highly complex indices which could make it possible explore highly complex relationships and correspondingly improve performance quality of life, etc of individuals or groups of individuals or improve the performance or quality of organizations or societies In
  • An often suitable and easily understandable way of representing an index is to represent the index graphically by means of the interface in which
  • the index is represented as a function of the reference measure and/or
  • the index is represented as a function of one of the sets of parameters P1 and P2 and P3
  • this embodiment of the invention comprises further processing at least one of the indices or at least one of the parameters P1 , P2 and P3 by processing means using a simulation algorithm for forecasting data relevant to the organization or the individual Simulation algorithms useful for this purpose are well-known in the art
  • a complex index found to have or proved to have a relevant information value may be used as the basis for a prediction or forecast, and that such a complex index established in one and the same manner for several individuals and/or organizations may be used for standardized and generally acceptable comparisons between individuals and/or organizations and/or societies
  • the computer system used in the method according to the invention may be any computer system comprising the appropriate processor means, memory means storage means and input-output means It is normally preferred that the computer system is a computer system which communicates through a network with a computer at the site of the individual and optionally with at least one more computer and normally several other computers, thereby establishing a true network capable of serving, e g the needs of an organization (where normally both connection to computers at the sites of the individuals and access to computers of other organizations through a direct or indirect network are necessary)
  • One of the advantages of the method of the invention is that it provides unique possibilities for defining groups or one or more individuals according to relevant and partly hitherto unavailable criteria
  • one or more sets of data each containing at least one of the following types of data
  • Data for the individual groups thus defined may then be compared or analyzed
  • the data for individual groups which are compared are data will normally be data which are not identical to the sets of data according to which the groups were defined
  • the data which is compared or analyzed will often be data pertaining to the types of data defined above, by it may also be different types of data, such as, e g , geographic or demographic data
  • the data may be accumulated over a period of time, and the accumulated data may be used or processed
  • the methodical and/or statistical surveillance/observation or analysis of the group may be particularly valuable for discovering or reveal desired or undesired developments at an early stage of such developments
  • the above-mentioned group of data may be defined for a group of one or more individuals and may be compared to the same data of another group of one or more individuals, such other group being defined based on respective other data of the above-mentioned types, or being based on criteria which are outside the above-mentioned group of data e g geographic or demographic data
  • reference measure series A set of parameters P1 , set of parameters P2, - set of parameters P3, at least one index and/or forecast data relevant to the organization or the individual,
  • an individual may be compared between one individual and at least one other individual of the organization or of another organization As an example, an individual can see that he/she has a higher incidence of injury than other employees in similar positions in other companies
  • a telephone call-center company with many employees who use computers all day can see that compared other similar companies who use this system they have a higher incidence of eye strain among their employees, and they thus may decide to invest in better e g glasses/lamps/screens for their employees
  • the present invention relates to a computer system for interactively monitoring and optionally changing the behavior state(s) and/or attitude state(s) and/or educational state(s) of an individual, said computer system having first processing means, input means for user provided input, output means and first storage means having stored therein a first computer program said processing means being adapted, in response to commands from said computer program, to perform the above described method
  • the processing means may preferably be adapted, in response to commands from said computer program, to interactively monitor and optionally change the behavior state(s) and/or attitude state(s) and/or educational state(s) of an individual over a computer being used by the individual, the computer being connected to the computer system and cooperating herewith
  • the computer could as an example be connected to the computer system over a regular LAN connection, a phone line connection, over the Internet etc
  • the computer could as an example be the computer of the individuals regular working environment
  • the computer could be the regular PC being a typical part of most offices and for worker in a factory the computer could be comprised e g in a machine such as in an numerically controlled mill, a robot, a lathe etc
  • Such NC or CNC machines are typically operated by a wide variety of operating systems and it is therefore preferred that the cooperation between the computer system and the computer is independent on the operating system of the computer system respectively the operating system of the computer
  • the computer at least has means for user interaction, e g a screen and a keyboard
  • the second program is preferably automatically initiated by second processing means upon activation of the computer, e g when the computer is turned on The program could then be running in the background throughout the working day for the monitoring of the individual during the daily working routines and work with the computer
  • the monitored behavior data may either by the first and/or by the second processing means be compared with reference data for the behavior of the specific individual or with reference data for individuals of a specific group As an example, it may be monitored how many percent of the day the individual uses the keyboard and/or the mouse of the computer The monitored data may be compared with an average value for the use of computers or be compared with an average value for the specific individuals regular use of the computer If it turns out that the individual has been using the mouse more frequently than either recommended or usual, the computer may provide an indication to the user on having a break, doing some exercises etc
  • the computer is operated by the WindowsTM operating system
  • the second processing means may be adapted to monitor the behavior of the user by monitoring a WindowsTM messaging queue of the WindowsTM operating system
  • the queue may either be communicated to the computer system and monitored by the first processing means or be monitored directly from the computer by the second processing means
  • either the first or the second processing means may be adapted to provide an index representing the behavior of the user, e g a number on a scale representing average of a society, an organization or the individual The index can then be compared with reference indexes
  • the second processing means may be adapted, in response to commands from the second computer program, to generate user instructions based on the comparison of the index with a reference index and the user instructions being provided to the user via the means for user interaction
  • the user may be instructed to go through educational sessions to stop using the mouse, to adjust the height of the screen or chair etc
  • These instructions could be based on the comparison between the index of the user and reference indexes
  • the computer could be connected to sensor means for determining a first electrical signal indicative of a physiologic factor of the individual and for transferring the first electrical signal to the second processing means
  • the mouse buttons of the computer mouse could be adapted to measure the temperature or the pulse of the user, or the user could have an wristband capable of measuring blood pressure, pulse and/or temperature and to transmit the measured data to the computer
  • Other sensors may also be applied, e g sensors capable of determining a second electric signal indicative of ergonomically relevant conditions of the individual's working surroundings and for transferring the second electrical signal to the second processing means Examples are sensors for registering the settings of a chair (height, bag position etc ), sensors for registering the light intensity of the office, the height of the tables, the angle and height of the computer screen, the temperature and/or humidity of the office etc
  • the sensor means for determining the first electrical signal or the sensor means for determining the second electrical signal may be comprised in regular computer peripheral device, e g comprised in the mouse as before mentioned or be comprised in the screen As an example stress
  • the user profile could as an example be generated based on a pre-test program with a questionnaire for the user
  • Fig 1 shows the process of the method according to the invention in a general form
  • Fig 2 shows an input screen for selection of reference measures important for a company
  • Fig 3 shows a user log-on screen
  • Fig 4 shows a user interface screen of the pre-test
  • Fig 5 shows another user interface screen of the pre-test
  • Fig 6 shows a user interface screen for presentation of the index generated based on the pre-test
  • Fig 7 shows a user interface screen for presenting a user classification and an action plan for the user
  • Fig 8 shows a user interface screen for workstation setup
  • Fig 9 shows a user interface screen for a training module
  • Fig 10 shows a user interface screen for a test module
  • Fig 1 1 shows a user interface screen for presenting a user classification and an action plan for the user, after a number of test and training modules have been performed
  • Fig 12 shows a membership function for the fuzzy variables
  • Fig 13 shows how to represent fuzzy variables (FVAR) membership functions (MF) rules and facts in a relational database
  • Figs 14-18 shows specific implementation architecture for a system according to the invention
  • the method of the invention may be implemented using a suitable computer system
  • a suitable computer system An example of a suitable system is the following
  • a typical server contains a suitable CPU such as an Intel Pentium processor running the Microsoft NT Server operating system with Microsoft Internet Information Server software and SQL Server to control the database
  • These programs are quite common and are presently considered de-facto industry standards, but it is evident that there will be other software systems that may be used, including systems pertaining to environments based on Linux, Unix Macintosh or other suitable operating systems
  • the database used by the computer system may reside on hard discs in the server, or it or part of it may reside elsewhere in the network, either as one physical set of files or as a database integrating several co-operating sets of files residing in various physical places What is important is that the functionality of a database is available to the computer system
  • the database may be of any suitable type, e g , a relational database, a configuration database, etc
  • the server is suitably connected to a network of users, and in the preferred embodiment this network is the Internet using TCP/IP communication protocols
  • This network is compatible on a global scale in many countries, but other networks could be used for example within a single company or over a cable television or wireless mobile phone networks
  • the communications protocol used by the server must be compatible with the protocols used by the clients and enable two-way communication
  • the user's computer (“client”) runs programs to display the training and information and collect data and instructions from the user and send it to the server
  • client runs programs to display the training and information and collect data and instructions from the user and send it to the server
  • a typical client computer uses the Microsoft Windows operating system with an Internet browser program such as Microsoft Internet Explorer with a Macromedia Flash plug-in
  • Microsoft Internet Explorer with a Macromedia Flash plug-in
  • Other available operating systems such as Apple OS, or other available browsers, such as Netscape Navigator, can also be used
  • the Flash plug- in enables viewing of complex images and animation which enhances the training effect, but this is not essential to implement the basic method
  • the user's computer is typically an "IBM-compatible PC" with an Intel Pentium processor or a similar unit or a further development thereof, at least 32 MB of RAM, graphics card and modem or network card to connect to the Internet or another network used by the computer system.
  • a display and speakers are typically necessary to communicate information to the user
  • Other machine configurations e g , Apple Macintosh
  • Non-PC- based and non-PC-like implementations are also possible
  • the user's computer may, of course also be such a type or, e g , a computer integrated in or attached to virtual reality equipment
  • a television set integrating the necessary computer functionality may also suitably be used
  • Devices attached to the user's computer can collect data and send it to the server These are typically a keyboard and mouse, but could also, as indicated above be devices which measure data from physical sources, like a thermometer, light sensor, desk-position indicator, etc These devices may even be connected to a user's body for example a heart-rate monitor
  • the essential requirements for the invention are that the computer devices and where applicable, their peripherals, can display personalized information from the server and collect data from the user, e g , through a keyboard mouse or other input device
  • a company administrator determines which reference measures are relevant to the organization and which will determine successful completion of the training
  • Each reference measure comprises characteristics which can be measured - see Fig 2
  • the user is classified in an index which the organization has identified as relevant Based on this classification, the user is presented with an
  • the Action Plan may recommend a training module, (i e another Series A) which gives information to the user and may also collect information from the user (further parameters P1 , P2 P3) - see F ⁇ g 8
  • index values are a way to represent complex information in a single value/number.
  • fuzzy logic and rules may be used to calculate index values
  • fuzzy logic it becomes possible to describe the relationships between facts and indexes in a natural language Theory
  • a fuzzy variable contains a number of fuzzy sets
  • a membership function (MF) defines the degree to which a variable is contained in a fuzzy set
  • Illustration 1
  • the fuzzy variable (fact type) "age” has two related sets low and high For a given value of "age”, the membership function of "low” defines the degree to which the value of ' age'
  • Fuzzy rules can be used to combine a given set of facts into an index
  • An index rule consists of a premise part, and a consequence part The overall value of the premise part determines the value of the consequence part
  • the following example is taken from an ergonomic education application Based on four facts about the behavior of an individual, it uses a fuzzy rule to calculate a behavior index
  • FVAR1 does the individual take any precautions to prevent injuries'?
  • FVAR2 how many hours does the individual sit down during a normal work day?
  • FVAR3 how many hours does the individual use his/her computer during the day?
  • the Fig 13 shows how to represent fuzzy variables (FVAR), membership functions (MF) rules and facts in a relational database
  • index calculation When implemented on a web-server, the index calculation is best implemented as a compiled server component, ex as a COM component on an MS Internet Information
  • the calculations are based on a single query to the database (SQL)
  • T_RuleElement [not], T_Fvar mm, T_Fvar max, T_Fact answer, T_T ⁇ ps label FROM T_T ⁇ ps INNER JOIN (T_Rule INNER JOIN (((T_Fvar INNER JOIN T_Fact ON
  • T_Fvar fvarlD T_Fact fvarlD
  • INNER JOIN T_MF ON T_Fvar fvarlD T_MF fvarlD
  • sqlStatement "SELECT DISTINCT T_Rule . rulelD, T_Rule . tiplD, T_MF. width, T_MF. slope, T_MF . center, T_RuleElemen . [not] , T_Fvar.m ⁇ n, T_Fvar.max, T_Fact . answer , T___T ⁇ ps . label" & _
  • temp3 outputs (j, 2)
  • outputs (j, 2) outputs (j + 1, 2)
  • the described system may preferably be based on regular Microsoft technology r- Windows NT operative system r SQL Server 7 0 relational database
  • the system runs partly as a typical web application >
  • the client r- Web browser with access to the Internet/World Wide Web via TCP/IP r- Server r- Web server which through a server-side scripting language (ASP) generates HTML based on requests transmitted from the client > Database server
  • ASP server-side scripting language
  • index and reference values are based on input from the system (and in time, also from local sensors and programs of computers connected to the system - e g the Ergosensor to be described in details below)
  • the original inputs are stored in a database, and at specific states in the system a vector of corresponding index values are calculated.
  • Ergosensor is a Windows application which measure a users behavior at a computer of the user As an example the number of key strokes on the keyboard, the number of mouse clicks and periods wherein the user is not actively working with the computer, will be measured or determined Ergosensor is thus a device of the individuals computer, adapted to measure and report electrical signal representative of the behavior of the user of the computer
  • Ergosensor is using the Message Queue e g of the WindowsTM operating system in order to register the users use of a device such as a mouse or the keyboard
  • the measured data is stored locally in a database of the computer or eventually in a database of the computer system as such
  • Ergosensor uses the registered events to give the user feedback e g in relation to the use of the mouse, suggestions for brakes or suggestions to do certain exercises
  • Ergosensor is adapted to, at a certain frequency to upload the registered events to the computer system, e g over the Internet
  • the Ergosensor will be updated with the latest updates from the computer system
  • the Ergosensor may be updated with a new training program which may be suggested to the user
  • the communication between the Ergosensor and the computer system could take place over the Internet by use of TCP/IP - see Fig 18

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EP01913737A 2000-03-10 2001-03-09 Verfahren zum interaktiven überwachen und verändern des verhaltens, benehmens oder bildungszustands einer einzelperson, insbesondere einer einzelperson in bezug auf eine organisation Withdrawn EP1279152A1 (de)

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