EP1266490B1 - A remote assistance and management system for household appliances in particular gas boilers for heating purposes - Google Patents
A remote assistance and management system for household appliances in particular gas boilers for heating purposes Download PDFInfo
- Publication number
- EP1266490B1 EP1266490B1 EP01938023A EP01938023A EP1266490B1 EP 1266490 B1 EP1266490 B1 EP 1266490B1 EP 01938023 A EP01938023 A EP 01938023A EP 01938023 A EP01938023 A EP 01938023A EP 1266490 B1 EP1266490 B1 EP 1266490B1
- Authority
- EP
- European Patent Office
- Prior art keywords
- boiler
- functioning
- remote
- signals
- centre
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Revoked
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Classifications
-
- G—PHYSICS
- G08—SIGNALLING
- G08C—TRANSMISSION SYSTEMS FOR MEASURED VALUES, CONTROL OR SIMILAR SIGNALS
- G08C23/00—Non-electrical signal transmission systems, e.g. optical systems
-
- G—PHYSICS
- G08—SIGNALLING
- G08C—TRANSMISSION SYSTEMS FOR MEASURED VALUES, CONTROL OR SIMILAR SIGNALS
- G08C2201/00—Transmission systems of control signals via wireless link
- G08C2201/50—Receiving or transmitting feedback, e.g. replies, status updates, acknowledgements, from the controlled devices
- G08C2201/51—Remote controlling of devices based on replies, status thereof
Definitions
- the invention relates to a remote assistance and management system for household appliances of various typologies supplied with energy from the electricity mains, in particular boilers used for heating rooms an/or water to be used for sanitary purposes, hereinafter referred to as 'a boiler'.
- the said commonly known systems envisage designs with different complexities, in fact, they range from an extremely simple system capable of sending out only signals such as the on/off type up to systems capable of sending communications of a far more complex kind, even via ether.
- the document US-A-5 706191 and the document WO 97 13186 are also known.
- the first of said two documents shows an apparatus and a system for managing a plurality of appliances of a domestic environment.
- the second describes a device, connected with a plurality of appliances of a building, for obtaining the operation of the said appliances either remotely or by a user input means.
- the main aim of this invention is to eliminate the aforementioned drawbacks and to make available the embodiment of a remote transmission system for data for the functioning of a household appliance, in particular a boiler, wherein the aforesaid remote transmission system can take place from outside the domestic environment in which the said apparatus is installed and wherein the existence of two operative entities, external to said domestic environment, is envisaged; one of which having a hierarchical pre-eminence in relation to other.
- a further aim of the present invention is constituted by the fact that the boiler is equipped with a electronic card which is provided of storage means of data regarding the functioning of the said boiler.
- the remote assistance and management system for household appliances of various typologies in particular boiler, in question in the present invention
- the said system being of the kind designed to allow the remote communication of a plurality of data regarding the functioning of the aforementioned apparatus towards the exterior from the domestic environments in which they are installed and to permit the boiler to receive the remote signals from outside
- the said boiler being designed to modify one or more of its functioning status as a result of the reception of the said signals from one or more external entities such as a user and a statistics database all connected together and with the boiler by a plurality of remote connections, all the said connections being bi-directional
- a technical assistance system and a data traffic management processing centre belong to the said external entities, the data traffic management processing centre maintaining a hierarchical position of superiority in relation to the a technical assistance system
- the boiler can be equipped with a electronic card which can contain data storage means.
- figure 1 shows a functional diagram of the system in question in the present invention.
- I denotes the boiler of a piece of heating equipment and 2 a user connected with the said boiler, the said boiler being equipped with an internal memory memory circuit for both recent data and the last critical functioning transients.
- the said internal memory circuit can constitute an element apart, detached from the electronic card with which the said boiler is fitted, this being intentional so that the said circuit can constitute an optional piece of equipment.
- connection A1 The said boiler and its relative user are connected by means of a connection A1.
- a technical assistance centre 3 is connected both directly to the boiler 1 by means of a connection A2 and a data traffic management processing centre 4 by means of a connection A3.
- the data traffic management processing centre 4 is connected to the boiler 1 by means of a connection A4 and to the user 2 by means of a connection A5.
- a statistic database 5 is connected to the data traffic management processing centre 4 by means of connection A6. All the connections from A1 to A6 are remote and bi-directional and can be realised either via telephone cable or via ether e.g. using GSM technology, or via Internet.
- connection A1 the user 2 can receive functioning and shutdown signals from the boiler 1 and it can, still using the connection A1, send the said boiler remote reprogramming commands for the on/off times for the temperature of the room heating and the water heating and for the summer/winter switch.
- the same signals that the boiler 1 sends to the data traffic management processing centre 4 are also sent, by means of the connection A2, to the technical assistance centre 3.
- this latter is informed of the data and can process the statistics regarding the life of the boiler 1 that are supplied to the data traffic management processing centre 4 by the statistics database 5 via the relative connection A6.
- the centre 4 can process and transmit to the technical assistance centre 3 the most suitable procedure to identify the nature of the problem in any specific case.
- the boiler 1 sends the said signals to the said external entities 2, 3, 4 and 5 on a regular basis or when required, it may also be useful for the boiler 1 to have a means capable of storing recent data, for example, from the last twenty-four hours, and also the last critical functioning transients of the said boiler so that these can be immediately available for the technical assistance service in the event of an inspection.
- the said suitable signals are useful to be able to understand whether there are any functioning anomalies which are indications of potentially imminent breakdowns.
- the technical assistance centre could re-enter the new data from the breakdown research into the system's memory, the said data being useful for the technical assistance service for future reference, as well as receiving the suitable part of the procedure to follow each time it or the boiler is called.
- the parameters set by the user 2 both for the boiler and for the room thermostat could be modified provisionally from a remote position, via ether or via the telephone line, in order to carry out the functioning test: once the intervention has been completed, when the technical assistance centre 3 disconnects, all the parameters set by the user 2 will be automatically restored.
- He staff employed in the technical assistance centre 3 can also carry out, again from a remote position, via ether or via the telephone line, the routine checks on the boiler's functioning which are required by law and which consist of the checks of both the performance and the hygiene levels of the combustion via the ionisation current or other means.
- the data traffic management processing centre 4 always maintains a higher position in the hierarchy than the technical assistance centre 3. According to this hierarchical set-up, the data traffic management processing centre 4 can pass on to the boiler 1, via the connection A4, the same data that can be sent to the said boiler by the technical assistance centre 3, by means of the relative connection A2.
- a first advantage of the system in question in the present invention is represented by the presence of two external entities, the technical assistance centre 3 and the data traffic management processing centre 4, having reciprocal different hierarchical position; said hierarchical position being able to permit to said data traffic management processing centre to delete or modify of the signals sent to the boiler by the technical assistance centre.
- a further advantage is represented by the fact that the boiler can be equipped with a electronic card having storage means of data regarding the functioning of the said boiler.
- a still further advantage is represented by the capability, by the said storage means of boiler 1, of storing information regarding the last critical functioning transients of the boiler.
- a still further advantage of the system in question in the present invention is represented by the bi-directionality of the plurality of the connections.
- a still further advantage is represented by the preventative function carried out by the technical assistance centre 3, with the result that certain causes of potential shutdowns of the boiler 1 can be predicted, and moreover, certain emergency situations can be resolved without having to interact physically to carry out assistance.
- a still further advantage of the system in question in the present invention is the possibility of the user 2 taking action from a distance with regards to the functioning of the boiler 1.
- a still further advantage is represented by the economical savings made in the management of the said boiler, thanks to the plurality of remote signals and commands that can be sent to the said boiler from both the user and the technical assistance centre.
- a still further advantage is represented by the presence of the statistic database 5 whose operations can be used as a basis with which to establish customised functioning parameters for each individual boiler 1, with considerable results in terms of energy saving.
Landscapes
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Heat-Pump Type And Storage Water Heaters (AREA)
- Steam Or Hot-Water Central Heating Systems (AREA)
- Cookers (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Electric Stoves And Ranges (AREA)
- Frying-Pans Or Fryers (AREA)
- Hydrogen, Water And Hydrids (AREA)
- Feeding And Controlling Fuel (AREA)
Abstract
Description
- the heating program can be modified including, for example, variations in room temperature, "summer/winter" mode or heating times;
- attempts can be made to restore the unit from a distance in the event of a volatile shutdown due to, for example, a gust of wind or a momentary gas failure; the water system can be refilled from a distance;
- interventions in the event of shutdowns caused by parameters oscillating around the limit, for example, overheating of the exchanger or a low ionisation current;
- interventions due to sensor creeping in the event, for example, of the ionisation current dropping or the temperature of the exchanger rising;
- general modifications can be made to the functioning parameters set by the technical assistance centre when the unit is switched on.
Claims (9)
- A remote assistance and management system for household appliances of various typologies with energy from the electricity mains, in particular boilers (1), the said system being of the kind designed to allow the remote communication of a plurality of data regarding the functioning of the aforementioned apparatus towards the exterior from the domestic environments in which they are installed and to permit the boiler (1) to receive the remote signals from outside, the said boiler being designed to modify one or more of its functioning status as a result of the reception of the said signals from one or more external entities such as a user (2) and a statistics database (5) all connected together and with the boiler (1) by a plurality of remote connections (A), all the said connections being bi-directional, characterised in that a technical assistance system (3) and a data traffic management processing centre (4) belong to the said external entities, the data traffic management processing centre (4) maintaining a hierarchical position of superiority in relation to the a technical assistance system (3); the boiler (1) can be equipped with a electronic card which can contain data storage means.
- A system according to claim 1, characterised in that the data traffic management processing centre (4) receives all the said remote signals received from the technical assistance centre (3) and sends the same type of signals as the said technical assistance centre.
- A system according to claims 1 and 2, characterised in that the hierarchical pre-eminence allows the aforementioned data traffic management processing centre (4) to delete or modify the signals sent to the boiler (1) directly from the technical assistance centre (3).
- A system according to claim 1, characterised in that the storage means of electronic card, with which the boiler (1) can be equipped, can contain data collected after the last transmission and/or the most recent data, for example, from the last twenty-four hours, regarding the functioning of the said boiler; these storage means being also capable of storing information regarding the last critical functioning transients of the said boiler.
- A system according to claims 1 and 4, characterised in that the circuiting of the memory both for the recent data and for the last critical functioning transients of boiler (1) can constitute an element apart since it is not bound to the electronic card with which the said boiler is fitted, this being intentional so that the said circuit constitutes an optional piece of equipment.
- A system according to claim 1, characterised in that all the connections (A) can be realised either via telephone cable or via ether, for example, using GSM technology, or via the Internet.
- A system according to claim 1, characterised in that the user (2) receives remote functioning and shutdown signals for the boiler (1) and sends remote reprogramming signals for the times, temperatures and summer/Swinter modes of the said boiler.
- A system according to claims 1, 2 and 3, characterised in that the technical assistance centre (3) receives any type of remote signals and sends remote signals regarding, preferably but not exclusively, the re-setting of the boiler (1) functioning parameters while the said boiler is functioning and attempts to either release the said boiler when it is in shutdown or to resolve its malfunctions in general.
- A system according to claim 1, characterised in that the statistics database (5) receives and processes any type of information regarding the boiler (1), from data concerning the construction of this said boiler to data regarding its good functioning, the degrading of the parameters, shutdown and any maintenance interventions.
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
ITMO000048 | 2000-03-20 | ||
IT2000MO000048A IT1315618B1 (en) | 2000-03-20 | 2000-03-20 | SYSTEM FOR THE REMOTE ASSISTANCE AND MANAGEMENT OF DOMESTIC HOUSEHOLD APPLIANCES VARIOUS TYPES POWERED ELECTRICALLY FROM THE MAINS, IN PARTICULAR |
PCT/EP2001/003064 WO2001071692A2 (en) | 2000-03-20 | 2001-03-16 | A remote assistance and management system for household appliances in particular gas boilers for heating purposes |
Publications (2)
Publication Number | Publication Date |
---|---|
EP1266490A2 EP1266490A2 (en) | 2002-12-18 |
EP1266490B1 true EP1266490B1 (en) | 2004-09-08 |
Family
ID=11450405
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP01938023A Revoked EP1266490B1 (en) | 2000-03-20 | 2001-03-16 | A remote assistance and management system for household appliances in particular gas boilers for heating purposes |
Country Status (8)
Country | Link |
---|---|
EP (1) | EP1266490B1 (en) |
AT (1) | ATE275782T1 (en) |
AU (1) | AU6379201A (en) |
DE (1) | DE60105400T2 (en) |
ES (1) | ES2227204T3 (en) |
IT (1) | IT1315618B1 (en) |
PT (1) | PT1266490E (en) |
WO (1) | WO2001071692A2 (en) |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN102566525A (en) * | 2010-12-29 | 2012-07-11 | 珠海格力电器股份有限公司 | Household appliance system for Internet of things |
Families Citing this family (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20020038925A (en) * | 2002-03-29 | 2002-05-24 | 모인텔레콤(주) | Car Movingation System a used GPS CDMA Cellular Phone |
CN104820643B (en) * | 2015-03-25 | 2018-09-07 | 百度在线网络技术(北京)有限公司 | Method and apparatus for establishing connection between user equipment and smart machine |
Family Cites Families (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5706191A (en) * | 1995-01-19 | 1998-01-06 | Gas Research Institute | Appliance interface apparatus and automated residence management system |
CN1202253A (en) * | 1995-10-06 | 1998-12-16 | 索思鲍尔有限公司 | Device for operation of apparatus, facilities and services within a building |
DE19709827A1 (en) * | 1997-02-27 | 1998-09-10 | Mannesmann Ag | Remote control arrangement using mobile radio network especially GSM |
-
2000
- 2000-03-20 IT IT2000MO000048A patent/IT1315618B1/en active
-
2001
- 2001-03-16 PT PT01938023T patent/PT1266490E/en unknown
- 2001-03-16 AT AT01938023T patent/ATE275782T1/en not_active IP Right Cessation
- 2001-03-16 DE DE60105400T patent/DE60105400T2/en not_active Revoked
- 2001-03-16 ES ES01938023T patent/ES2227204T3/en not_active Expired - Lifetime
- 2001-03-16 WO PCT/EP2001/003064 patent/WO2001071692A2/en active IP Right Grant
- 2001-03-16 AU AU63792/01A patent/AU6379201A/en not_active Abandoned
- 2001-03-16 EP EP01938023A patent/EP1266490B1/en not_active Revoked
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN102566525A (en) * | 2010-12-29 | 2012-07-11 | 珠海格力电器股份有限公司 | Household appliance system for Internet of things |
Also Published As
Publication number | Publication date |
---|---|
PT1266490E (en) | 2005-01-31 |
ES2227204T3 (en) | 2005-04-01 |
DE60105400D1 (en) | 2004-10-14 |
WO2001071692A2 (en) | 2001-09-27 |
WO2001071692A3 (en) | 2002-03-07 |
ATE275782T1 (en) | 2004-09-15 |
AU6379201A (en) | 2001-10-03 |
IT1315618B1 (en) | 2003-03-14 |
DE60105400T2 (en) | 2005-09-29 |
EP1266490A2 (en) | 2002-12-18 |
ITMO20000048A1 (en) | 2001-09-20 |
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