EP1180295A1 - Verfahren zum erleichtern der einführung von neuen diensten in einem telekommunikationssystem - Google Patents
Verfahren zum erleichtern der einführung von neuen diensten in einem telekommunikationssystemInfo
- Publication number
- EP1180295A1 EP1180295A1 EP00928043A EP00928043A EP1180295A1 EP 1180295 A1 EP1180295 A1 EP 1180295A1 EP 00928043 A EP00928043 A EP 00928043A EP 00928043 A EP00928043 A EP 00928043A EP 1180295 A1 EP1180295 A1 EP 1180295A1
- Authority
- EP
- European Patent Office
- Prior art keywords
- service
- server
- operator
- subscriber
- services
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Ceased
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0029—Provisions for intelligent networking
- H04Q3/0033—Provisions for intelligent networking customer-controlled
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42136—Administration or customisation of services
- H04M3/42153—Administration or customisation of services by subscriber
- H04M3/42161—Administration or customisation of services by subscriber via computer interface
Definitions
- the present invention relates to a telecommunications system adapted to facilitate the introduction of new services and permit subscribers to personalise the services they use, a service platform for use with the system, subscriber terminals for personalising the system, subscriber transceivers for use with the system and methods of operating the system.
- the present invention provides a system architecture, adapted to facilitate the provision of services to mobile telephone subscribers, which simplifies the introduction of new services.
- This system architecture permits subscribers to control the personalisation of the services which they use. Furthermore, since the system architecture permits a subscriber to modify the personalisation of services using a PC operating over, for example, the Internet, this architecture reduces the use of radio resource.
- an operator's customers should have the opportunity to personalise services themselves, including those offered by service providers, via an operator, i.e. create their own tailored services and user interfaces for these services;
- subscribers should not be tied to a specific terminal type in order to be able to use mobile services, i.e. subscribers should be able to access the same services independently of the terminal to which the subscriber currently has access;
- a telecommunications system adapted for providing value added services to mobile telephony subscribers, comprising a telecommunications operator's server, a plurality of mobile transceivers, at least one service provider's server and data storage means, characterised in that said system also includes a plurality of subscriber's PCs, in that each of said plurality of PCs is adapted to communicate with said operator server, in that said at least one service provider's server is adapted to communicate with said operator's server, in that each of said plurality of mobile transceivers is adapted to communicate with said operator's server, and in that said storage means contains a service data base and is adapted to communicate with said operator's server.
- Said storage means may contain, in addition to said service data base, a database of services personalised by subscribers.
- Each of said plurality of PCs may be adapted to communicate with said at least one operator's server over the Internet.
- Said system may include a plurality of service provider's servers each of which is adapted to communicate with said operator's server.
- a service provider's server offering a new value added service, may register that service with said operator's server by transmitting service description data describing that service to said operator's server, said service description data including a call address to be used by said operator's server when executing said service.
- Said service description data may include one, or more, of the following data items:
- Said user interface may facilitate selection of parameters to be set when a service is executed.
- Said user interface may be adapted to enable said operator's server to transmit information, defining input data required when a service is executed, to a mobile transceiver.
- said operator's server may assign a unique identity to said new service.
- Said operator's server may be adapted to store, in said service database, service description data transmitted by a service provider's server, on registration of a new value added service.
- Said operator's server may be adapted to extract and compile parameter settings, made by a subscriber when personalising a value added service, and said operator's server may be adapted to store said settings in said database of services personalised by a subscriber.
- Said operator's server may be adapted to receive the parameter settings made by a subscriber from a subscriber's PC.
- Said operator's server may be adapted to receive data defining subscriber customised menus and menu structures, and store said menus and menu structures on said database of services personalised by a subscriber, and, on request for a service from a subscriber, said operator's server may be adapted to download menus and menu structures specific to said subscriber and said service.
- Said operator's server may be adapted, on receipt of a call from a subscriber requesting a service, to request said subscriber to supply parameters required by said service and not previously stored on said database of services personalised by a subscriber.
- Said operator's server may be adapted to use a service menu's identity, on receipt thereof, as a search word for searching said database of services personalised by a subscriber and extracting, therefrom, a service identity and parameters for that service previously set by a subscriber.
- Said operator's server may be adapted to use said service identity to 00/65809
- Said operator's server may be adapted to distribute service menus via a cell broadcast so that services relating to a mobile transceiver's position can be offered.
- All requests for value added services made to said operator's server may cause said service database to be accessed, thereby providing a basis for charging for provision of said value added services.
- a telecommunications service platform for the provision of value added services to mobile transceivers suitable for use with a telecommunications system as set forth in any preceding paragraph, characterised in that there is provided a telecommunications operator's server adapted to operate connections to:
- At least one service provider's server At least one service provider's server
- said storage means contains a service data base and a database of services personalised by subscribers.
- a subscriber's PC characterised in that said PC is adapted to operate within a telecommunications system as set forth in any preceding paragraph and adapted to personalise services offered by said telecommunications system.
- a mobile transceiver characterised in that said mobile transceiver is adopted to operate with a telecommunications system as set forth in any preceding paragraph.
- a method of operating a telecommunications system providing value added services to mobile telephony subscribers, said telecommunications system comprising a telecommunications operator's server, a plurality of mobile transceivers, at least one service provider's server and data storage means, characterised by said system also including a plurality of subscriber's PCs individually communicating with said operator's server, by said at least one service provider's server individually communicating with said operator's server, by said plurality of mobile transceivers individually communicating with said operator's server, and by said storage means having a service data base.
- Data relating to subscriber personalised services may be stored in said storage means as a database of services personalised by subscribers.
- Said plurality of PCs may individually communicate with said operator's server over the Internet.
- Said plurality of service provider's servers may individually communicate with said operator's server.
- a service provider's server offering a new value added service, may register that service with said operator's server by transmitting service description data, describing that service, to said operator's server, said service description data including a call address to be used by said operator's server when executing said service.
- Said service description data may include one, or more, of the following data items: a page address to a page containing information on said service;
- Said user interface may facilitate selection of parameters to be set when a service is executed.
- Said user interface may enable said operator's server to transmit information, on input data required when a service is executed, to a mobile transceiver.
- said operator's server may assign a unique identity to said new service.
- Service description data transmitted by a service provider's server may be stored , on registration of a new value added service, in said service database.
- Said operator's server may extract and compil parameter settings made by a subscriber when personalising a value added service and may store said settings in said database of services personalised by a subscriber.
- Parameter settings made by a subscriber to said operator's server may be transmitted from a subscriber's PC.
- Said operator's server may, on receiving data defining subscriber customised menus and menu structures, store said menus and menu structures on said database of services personalised by a subscriber, and, on request for a service from a subscriber, said operator's server may download menus and menu structures specific to said subscriber and said service.
- Said operator's server may, on receipt of a call from a subscriber requesting a service, request said subscriber to supply parameters required by said service and not previously stored on said database of services personalised by a subscriber.
- Said operator's server may use a service menu's identity, on receipt thereof, as a search word for searching said database of services personalised by a subscriber and extracting, therefrom, a service identity and parameters for that service previously set by a subscriber.
- Said operator's server may use said service identity to retrieve an address for said service from said service database and make a service call to said address for service, said service call containing values for service parameters held in said storage means together with values of service parameters entered by a subscriber on a mobile transceiver's keypad.
- Said operator's server may distribute service menus via a cell broadcast so that services relating to a mobile transceiver's position can be offered.
- All requests for value added services made to said operator's server may cause said service database to be accessed, thereby providing a basis for charging for provision of said value added services.
- Figure 1 illustrates a telecommunications system, according to the present invention, in block schematic form.
- the present invention is a system architecture which provides a system solution to the following requirements:
- an operator's customers should have the opportunity to personalise services, including those offered by service providers via an operator, themselves, i.e. create their own tailored services and user interfaces for these services;
- subscribers should not be tied to a specific terminal type in order to be able to use the mobile services, i.e. subscribers should be able to access the same services independently of the terminal to which the subscriber currently has access;
- the system solution of the present invention is based on the combination our inventive concepts, namely: 1.
- the inventive concept described in our co-pending patent application (Kgp 93/98), relating to the effective updating of service logic in mobile telephones.
- This patent application describes how menu-based services can be downloaded in the form of a data structure instead of downloading an executable code. This makes it practical to distribute menu-based services to a mobile telephone in an effective manner.
- This invention is, moreover, not based on calling a service from a mobile telephone directly, but sending a message to a function in the network, a service node, containing a reference to a particular service. In this way, it is possible to simplify a service call from a mobile telephone and then add necessary information in the service node. Use of this method also makes it possible to reduce the information which needs to be sent from the mobile telephone to the network, i.e. the use made of scarce radio resource.
- a subscriber can tailor calls to different services by using an Internet-connected PC to enter values for the parameters to be included when a service is called;
- a subscriber is able to create his, or her, own menu structure via an Internet-connected PC, which can then be downloaded to the mobile telephone, see inventive concept (1) above, and with whose help services from different service providers can be called.
- the fundamental idea behind the present invention is based on the creation of a system solution which facilitates handling of mobile services for subscribers (mobile telephone customers), operator, and service provider (the 00/65809
- FIG. 1 shows an overall schematic view of a system according to the present invention.
- a telecommunications operator's server 12 can be connected to:
- a service server responsible for the provision of service "A” and holding information on service "A";
- a service server 14, responsible for the provision of service "B” and holding information on service "B";
- Figure 1 shows the following processes which can be performed by the system:
- the system can, of course, cater for many subscribers, although only a single subscriber connection is illustrated in Figure 1, in the interests of simplicity in the description of the invention. Furthermore, the system has the ability to handle more than two services, although Figure 1 only shows provision for two services in the interests of simplicity in the description of the invention. It should be noted that not all subscribers may have PCs, so that the number of subscriber terminals 15, may not be the same as the number of PCs 10.
- Registration of service "A", with the operator's server, is achieved by operating process 1 , between the service server 11 and the operator's server 12.
- Service calls i.e. calls originating from a subscriber containing input parameters, are routed from the operator's server 12 to the service server 11 , using process 9.
- Registration of service "B” and service calls are implemented in an analogous manner to that for service "A”, except that process 1 connects the service server 14 to operator's server 12 and process 9 connects the operator's server 12, to service server 14.
- a subscriber can personalise a service to suit his own needs by inputting service parameters from a PC 10 to the service database 13 and the database for personalised services 16, via the operator's server 12, by means of an Internet link operating process 3, between PC 10 and the operator's server 12.
- Process 2 links the operator's server 12 to the service database and represents the saving of service information on the service database 13.
- Process 3, operating between the operator's server 12 and the service database13 represents a subscriber personalising services extracted from the service database, i.e.
- a subscriber When a subscriber wishes to access a particular personalised service from his mobile terminal, 15, he sends his service reference and input parameters 6 to the operator's server 12.
- the operator's server 12 retrieves the relevant personalising data and service identity from database 16, and uses this data, together with data contained on database 13, including the call address for the service, to establish the requested service from either service server 11, or 14.
- the appropriate service menu is then transmitted to the subscriber's mobile terminal 15, represented by process 5.
- a service provider wishing to offer his services to an operator's subscribers, see 1 on Figure 1 , must transmit data describing the service, but need not transmit the executable code for the service, for further details see our co-pending application Kgp 33/98.
- a user interface intended to provide the operator and his subscribers with help in specifying the different values of the parameters to be entered when the service is being called and, moreover, to give the operator an opportunity to send mobile telephones information on the input data required when the service is being called.
- a subscriber calls a service by making a menu choice, see 6 on Figure 1 , or by, for example, sending an ordinary SMS (Short Message Service) message containing the name of the personalised service.
- SMS Short Message Service
- parameters must also be added where the personalised services so require. Further information on this can be found in our co-pending patent application Kgp 31/99.
- a message arrives containing the identity of a service menu and a menu choice reference, see 7 on Figure 1 , it can be used as a search word in a database where personalised information is stored.
- the database call results in the service identity and the values of the service parameters, set when the service was personalised, being retrieved.
- the address of the service can be retrieved from the service database. See 8 and 9 on Figure 1.
- the operator can then make a service call to this address.
- the service call contains both the values of the parameters stored with the operator and the values of the parameters entered by the subscriber via the mobile telephone keypad. Further information on how this takes place is given in our co-pending patent application Kgp 33/98.
- the service database is intended both for subscribers wanting to create their own personalised services (it being possible to obtain statistics on the services subscribers have studied and personalised) and for calling a service when a user, via his mobile telephone, has referred to the service (if all calls to the service pass via one database, which implies that there is a good charging basis for the used services). More detailed information on how this takes place is given in our co-pending patent application Kgp 33/98.
- the present invention provides a general technology which can be used when an operator wishes to offer services which another player, or service provider, has produced.
- the technology is independent of the mobile telephony system, GSM, UMTS, etc, the carrier service used in the mobile telephone system to access the services, as well as terminal technology.
- the present invention is based on a global view of the way in which mobile services are provided and used and, consequently offers solutions that are facilitating for service providers, operators, and mobile telephone customers alike.
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Mobile Radio Communication Systems (AREA)
- Telephonic Communication Services (AREA)
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
SE9901506 | 1999-04-27 | ||
SE9901506A SE516520C2 (sv) | 1999-04-27 | 1999-04-27 | En metod och en plattform för att underlätta för införandet av nya tjänster i ett telekommunikationssystem |
PCT/SE2000/000748 WO2000065809A1 (en) | 1999-04-27 | 2000-04-19 | A method for facilitating the introduction of new services in a telecommunications system |
Publications (1)
Publication Number | Publication Date |
---|---|
EP1180295A1 true EP1180295A1 (de) | 2002-02-20 |
Family
ID=20415363
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP00928043A Ceased EP1180295A1 (de) | 1999-04-27 | 2000-04-19 | Verfahren zum erleichtern der einführung von neuen diensten in einem telekommunikationssystem |
Country Status (5)
Country | Link |
---|---|
EP (1) | EP1180295A1 (de) |
EE (1) | EE04982B1 (de) |
NO (1) | NO20014789L (de) |
SE (1) | SE516520C2 (de) |
WO (1) | WO2000065809A1 (de) |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2000065812A1 (en) | 1999-04-27 | 2000-11-02 | Telia Ab | A method and system adapted to provide value added services to mobile telephony subscribers |
Families Citing this family (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
FI107974B (fi) * | 1999-07-14 | 2001-10-31 | Nokia Networks Oy | Menetelmä ja järjestelmä tilastointiin puhelinkeskusjärjestelmässä |
Family Cites Families (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
FI111677B (fi) * | 1996-05-21 | 2003-08-29 | Sonera Oyj | Järjestelmä tilaajakohtaisten palveluiden hallitsemiseksi puhelinverkossa |
SE521936C2 (sv) * | 1996-06-26 | 2003-12-23 | Telia Ab | Metod för att effektivt använda bandbredd vid tillhandahållande av tjänster via ett digitalt cellulärt radiokommunikationssystem |
SE506976C2 (sv) * | 1996-07-12 | 1998-03-09 | Europolitan Ab | Sätt för en abonnent att redigera personliga inställningar avseende teletjänster |
US6831915B1 (en) * | 1997-02-20 | 2004-12-14 | Hewlett-Packard Development Company, L.P. | Service node for providing telecommunication services |
-
1999
- 1999-04-27 SE SE9901506A patent/SE516520C2/sv not_active IP Right Cessation
-
2000
- 2000-04-19 EP EP00928043A patent/EP1180295A1/de not_active Ceased
- 2000-04-19 EE EEP200100562A patent/EE04982B1/xx not_active IP Right Cessation
- 2000-04-19 WO PCT/SE2000/000748 patent/WO2000065809A1/en active Application Filing
-
2001
- 2001-10-02 NO NO20014789A patent/NO20014789L/no not_active Application Discontinuation
Non-Patent Citations (1)
Title |
---|
See references of WO0065809A1 * |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2000065812A1 (en) | 1999-04-27 | 2000-11-02 | Telia Ab | A method and system adapted to provide value added services to mobile telephony subscribers |
Also Published As
Publication number | Publication date |
---|---|
SE516520C2 (sv) | 2002-01-22 |
SE9901506D0 (sv) | 1999-04-27 |
EE04982B1 (et) | 2008-02-15 |
WO2000065809A8 (en) | 2001-01-25 |
EE200100562A (et) | 2003-02-17 |
WO2000065809A1 (en) | 2000-11-02 |
NO20014789L (no) | 2001-12-18 |
NO20014789D0 (no) | 2001-10-02 |
SE9901506L (sv) | 2000-10-28 |
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Legal Events
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17Q | First examination report despatched |
Effective date: 20061220 |
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Owner name: TELIASONERA AB |
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Effective date: 20071130 |