EP1155851A1 - Remote diagnostic- and maintenance device - Google Patents

Remote diagnostic- and maintenance device Download PDF

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Publication number
EP1155851A1
EP1155851A1 EP01111604A EP01111604A EP1155851A1 EP 1155851 A1 EP1155851 A1 EP 1155851A1 EP 01111604 A EP01111604 A EP 01111604A EP 01111604 A EP01111604 A EP 01111604A EP 1155851 A1 EP1155851 A1 EP 1155851A1
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EP
European Patent Office
Prior art keywords
maintenance
remote diagnosis
station
remote
maintenance device
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Granted
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EP01111604A
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German (de)
French (fr)
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EP1155851B1 (en
Inventor
Frank HÄNEL
Sven Schottke
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Koenig and Bauer AG
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Koenig and Bauer AG
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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B41—PRINTING; LINING MACHINES; TYPEWRITERS; STAMPS
    • B41F—PRINTING MACHINES OR PRESSES
    • B41F33/00—Indicating, counting, warning, control or safety devices
    • B41F33/0009—Central control units

Definitions

  • the invention relates to a remote diagnosis and maintenance device for printing presses.
  • EP 0 727 313 A1 discloses a printing press with a number of structural units which in connection with a remote diagnosis and remote maintenance station in which a monitor is installed is, stands, the printing press via data connections with the remote diagnosis and Remote maintenance station is connected, an integrated in a control panel of the printing press or in the vicinity of the control panel arranged video and computer Audio communication system is provided that uses individual video and / or audio channels Units of the printing press is connected and the computer of the printing press received video and / or audio data for transmission over the data connections processed and which the video and / or audio data on the monitor of Remote diagnosis and remote maintenance station can be displayed.
  • the disadvantage is the high outlay for equipping the printing press with an audio / video system, the lack of flexibility and quality as well as the non-practical operation.
  • the object of the invention is to create an extensible remote diagnosis and maintenance device with little effort for high quality standards.
  • the object is characterized by the characterizing part of the first or tenth claim solved, expedient embodiments are disclosed in the subclaims.
  • the printing presses 1 shown in FIG. 1 are each connected to a control station 2. It is also possible to control the supplies from the supplies to the printing press and / or the supplies, for example to control a color matching table.
  • Each control station 2 contains a computer 3, a monitor 4, a converter 13 and a voting table 5.
  • the control stations 2 are connected to a printer network 6.
  • the printer network 6 and / or the control center 2 is equipped with a computer and a video / audio work station 7 or the printer network is only equipped with a server.
  • 1 shows the printer network 6 with an integrated video / audio work station 7.
  • the video / audio work station 7 contains a camera 8 and a speech / listening device 9.
  • a remote diagnosis and maintenance station 10 is connected to the printer network 6, this station being designed as a remote maintenance gateway and likewise being equipped with a remote maintenance computer 16 and a video / audio work station 7.
  • Preferably, only the remote diagnosis and maintenance station 10 is equipped with an audio / video work station 7.
  • the remote diagnosis and maintenance station 10 which is designed as a remote maintenance gateway, is connected via at least one ISDN -S 0 line 11 to a service station 12, which is located, for example, in the house of the printing press manufacturer.
  • the service station 12 is also connected to a computer and a speaking and listening device.
  • the remote diagnosis and maintenance station 10 contains a maintenance device 17, a gateway 18, a video multimedia system 14 and a switchover device 15.
  • the ISDN line 11 is designed as a multi-channel line, for example as an S 0 connection with two B channels, the channels for signal transmission being usable separately and connected in parallel. For example, one channel can be used for maintenance and the other channel for audio / video transmission. Remote maintenance of the printing press from the service station 12 is thus possible at the same time as the audio / video transmission. To increase the quality of the video transmission, the two channels can also be switched in parallel.
  • the channels are handled by a DSS protocol and a switching device 15 (FIG. 2).
  • Images of a digital camera that is not permanently installed can be processed by the multimedia system 14.
  • the remote maintenance and video conference system is operated from a common user interface to make it easier for the operator.
  • the ISDN line 11 connected to the remote diagnosis and maintenance station 10 is formed from at least one S 0 connection, each with two channels, and supplies at least three MSN1-3 home connections.
  • the two channels and the three home appliance connections are led to six changeover switches 15.1-15.6 of the changeover device 15, the second home appliance connection MSN2 the connection multimedia system 14 (video conference), the first home appliance connection MSN1 the connection maintenance device 17 (remote maintenance of the remote diagnosis and maintenance station 10). and the third home appliance connection MSN3 is assigned to the gateway 18 (remote maintenance control station).
  • the first changeover switch 15.1 connects, in the event that it is switched on (state 1) Home appliance connection MSN2 with connection maintenance device 17, i.e. it is one Remote maintenance of the remote diagnosis and maintenance station 10 possible.
  • the second changeover switch 15.2 connects, in the event that it is switched on (state 1) Home appliance connection MSN3 with the gateway 18, i.e. it is the remote maintenance of the control centers 2 including printing machine possible.
  • the third changeover switch 15.3 connects, in the event that it is switched on (state 1) Home appliance connection 2 with the connection for maintenance device 17 and the connection Gateway 18, that is the remote maintenance of the control stations 2 and the remote diagnosis and maintenance station 10 possible.
  • the fourth changeover switch 15.4 is followed by an economy switch on 19 and an economy switch off 20, the outputs of which are routed to the multimedia system 14.
  • the economy switch on 19 is on the input side via the fourth switch 15.4 and the fifth switch 15.5 the home appliance connection MSN1, via the fourth switch 15.4 with the home appliance connection MSN3 and via the sixth switch 15.6 with the home connection MSN1 connected.
  • the economy switch Aus 20 is on the input side via the fourth switch 15.4 and the fifth switch 15.5 connected to the domestic appliance connection MSN 1.
  • the sixth changeover switch 15.6 connects the domestic appliance connection MSN2 to the connection maintenance device 17.
  • the gateway 18 of the remote diagnosis and maintenance station 10 is connected to the printer network 6 and thus to the control centers 2 of the printing press 1.
  • a converter 13 is integrated in the control center, which uses the TCP / IP used for the transmission or converts Netbios protocol into common operating systems on the press, it is possible to communicate with control centers that are different Operating systems, for example OS / 2; WIN NT; WIN 95/98; WIN 3.11; DOS, own.
  • the data transmission between the service station and the remote diagnosis and remote maintenance station 10 can also take place via a UMTS connection 11.
  • the switches 15.1 to 15.6 in contrast to the transmission by means of an ISDN S 0 line , in which a function-related channel bundling is carried out via a switching device with several assigned MSN numbers, using the maximum bandwidth available for the transmission, for example 2 Mbit / s implement a dynamic bandwidth allocation depending on the data volume currently to be transmitted (Fig. 3).

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  • Monitoring And Testing Of Transmission In General (AREA)
  • Alarm Systems (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)
  • Facsimiles In General (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The device consists of at least one ISDN-S0 connection to a service station (12). At least one of the ISDN lines connected to the service station is fed to a printing network (6) connected to the control stations (2) of the printing machines (1) or auxiliary devices via a remote diagnosis and maintenance station (10) acting as a remote maintenance gateway.

Description

Die Erfindung betrifft eine Ferndiagnose- und -wartungseinrichtung für Druckmaschinen.The invention relates to a remote diagnosis and maintenance device for printing presses.

Durch die EP 0 727 313 A1 ist eine Druckmaschine mit mehreren Baueinheiten bekannt, die in Verbindung mit einer Ferndiagnose- und Fernwartungsstation, in der ein Monitor installiert ist, steht, wobei die Druckmaschine über Datenverbindungen mit der Ferndiagnose- und Fernwartungsstation verbunden ist, ein in einem Steuerpult der Druckmaschine integriertes oder in der Nähe des Steuerpultes angeordnetes, einen Rechner umfassendes Video- und Audiokommunikationssystem vorgesehen ist, das über Video- und/oder Audiokanäle mit einzelnen Baueinheiten der Druckmaschine verbunden ist und der Rechner die von der Druckmaschine empfangenen Video- und/oder Audiodaten für die Übertragung über die Datenverbindungen aufbereitet und welches die Video- und/oder Audiodaten an dem Monitor der Ferndiagnose- und Fernwartungsstation anzeigbar sind.EP 0 727 313 A1 discloses a printing press with a number of structural units which in connection with a remote diagnosis and remote maintenance station in which a monitor is installed is, stands, the printing press via data connections with the remote diagnosis and Remote maintenance station is connected, an integrated in a control panel of the printing press or in the vicinity of the control panel arranged video and computer Audio communication system is provided that uses individual video and / or audio channels Units of the printing press is connected and the computer of the printing press received video and / or audio data for transmission over the data connections processed and which the video and / or audio data on the monitor of Remote diagnosis and remote maintenance station can be displayed.

Nachteilig ist der hohe Aufwand für die Ausstattung der Druckmaschine mit einem AudioNideosystem, die mangelnde Flexibilität und Qualität sowie die nicht praxisgerechte Bedienung.The disadvantage is the high outlay for equipping the printing press with an audio / video system, the lack of flexibility and quality as well as the non-practical operation.

Aufgabe der Erfindung ist die Schaffung einer erweiterungsfähigen Ferndiagnose- und -wartungseinrichtung mit geringem Aufwand für hohe Qualitätsansprüche.The object of the invention is to create an extensible remote diagnosis and maintenance device with little effort for high quality standards.

Erfindungsgemäß wird die Aufgabe durch das Kennzeichen des ersten oder zehnten Patentanspruches gelöst, zweckmäßige Ausgestaltungen sind in den Unteransprüchen offenbart.According to the invention, the object is characterized by the characterizing part of the first or tenth claim solved, expedient embodiments are disclosed in the subclaims.

Die erfinderische Lösung wird nachfolgend an einem Ausführungsbeispiel näher erläutert. Die Zeichnung zeigt in

  • Fig. 1 Ferndiagnose- und -wartungseinrichtung
  • Fig. 2 Umschalteinrichtung einer ISDN-Verbindung
  • Fig. 3 Umschalteinrichtung einer UMTS-Verbindung
    • The inventive solution is explained in more detail using an exemplary embodiment. The drawing shows in
  • Fig. 1 remote diagnosis and maintenance device
  • Fig. 2 switching device of an ISDN connection
  • Fig. 3 switching device of a UMTS connection

    • Die in Fig. 1 dargestellten Druckmaschinen 1 sind jeweils mit einem Leitstand 2 verbunden. Es ist auch möglich, die Leitstände von Beistellungen zur Druckmaschine und/oder die Beistellungen, beispielsweise einen Farbabstimmtisch anzusteuern. The printing presses 1 shown in FIG. 1 are each connected to a control station 2. It is also possible to control the supplies from the supplies to the printing press and / or the supplies, for example to control a color matching table.

    Jeder Leitstand 2 enthält einen Rechner 3, einen Monitor 4, einen Umsetzer 13 und einen Abstimmtisch 5. Die Leitstände 2 sind mit einem Druckereinetzwerk 6 verbunden. Das Druckereinetzwerk 6 und/oder der Leitstand 2 ist mit einem Rechner und einem Video/Audio-Arbeitsplatz 7 oder das Druckereinetzwerk ist nur mit einem Server ausgestattet. In der Fig. 1 ist das Druckereinetzwerk 6 mit einem integrierten Video/Audio-Arbeitsplatz 7 dargestellt. Der Video/Audio-Arbeitsplatz 7 enthält neben dem Rechner eine Kamera 8 sowie eine Sprech-/Höreinrichtung 9.
    Mit dem Druckereinetzwerk 6 ist eine Ferndiagnose- und -wartungsstation 10 verbunden, wobei diese Station als Fernwartungsgateway ausgebildet ist und ebenfalls mit einem Fernwartungsrechner 16 und einem Video/ Audio-Arbeitsplatz 7 ausgestattet ist. Vorzugsweise ist nur die Ferndiagnose- und -wartungsstation 10 mit einem Audio/Video-Arbeitsplatz 7 ausgestattet.
    Die als Fernwartungsgateway ausgebildete Ferndiagnose- und -wartungsstation 10 ist über mindestens eine ISDN -S0-Leitung 11 mit einer Servicestation 12, die sich beispielsweise im Hause des Druckmaschinenherstellers befindet, verbunden. Die Servicestation 12 ist ebenfalls mit einem Rechner sowie einer Sprech- und Höreinrichtung verbunden. Die Ferndiagnose- und -wartungsstation 10 enthält neben dem Fernwartungsrechner 16 eine Wartungseinrichtung 17, ein Gateway 18, ein Video-Multimediasystem 14 sowie eine Umschalteinrichtung 15.
    Die ISDN-Leitung 11 ist als Mehrkanalleitung beispielsweise als ein S0 -Anschluss mit zwei B-Kanälen ausgebildet, wobei die Kanäle zur Signalübertragung getrennt und parallel geschaltet nutzbar sind. Beispielsweise kann ein Kanal für die Wartung und der andere Kanal für die Audio/Video-Übertragung genutzt werden. Damit ist zeitgleich mit der Audio/Video-Übertragung eine Fernwartung der Druckmaschine von der Servicestation 12 aus möglich. Zur Erhöhung der Qualität der Videoübertragung sind aber auch die zwei Kanäle parallel schaltbar.    Each control station 2 contains a computer 3, a monitor 4, a converter 13 and a voting table 5. The control stations 2 are connected to a printer network 6. The printer network 6 and / or the control center 2 is equipped with a computer and a video / audio work station 7 or the printer network is only equipped with a server. 1 shows the printer network 6 with an integrated video / audio work station 7. In addition to the computer, the video / audio work station 7 contains a camera 8 and a speech / listening device 9.
    A remote diagnosis and maintenance station 10 is connected to the printer network 6, this station being designed as a remote maintenance gateway and likewise being equipped with a remote maintenance computer 16 and a video / audio work station 7. Preferably, only the remote diagnosis and maintenance station 10 is equipped with an audio / video work station 7.
    The remote diagnosis and maintenance station 10, which is designed as a remote maintenance gateway, is connected via at least one ISDN -S 0 line 11 to a service station 12, which is located, for example, in the house of the printing press manufacturer. The service station 12 is also connected to a computer and a speaking and listening device. In addition to the remote maintenance computer 16, the remote diagnosis and maintenance station 10 contains a maintenance device 17, a gateway 18, a video multimedia system 14 and a switchover device 15.
    The ISDN line 11 is designed as a multi-channel line, for example as an S 0 connection with two B channels, the channels for signal transmission being usable separately and connected in parallel. For example, one channel can be used for maintenance and the other channel for audio / video transmission. Remote maintenance of the printing press from the service station 12 is thus possible at the same time as the audio / video transmission. To increase the quality of the video transmission, the two channels can also be switched in parallel.

    Das Handling der Kanäle wird durch ein DSS-Protokoll und eine Umschalteinrichtung 15 realisiert (Fig.2).
    Von dem Multimediasystem 14 sind Aufnahmen einer nicht fest installierten Digitalkamera verarbeitbar. Insbesondere ist es möglich, Teile von aufgenommenen Videosequenzen außerhalb der Videokonferenz zu schneiden, zu bearbeiten und als Datei im Format *•AVI abzuspeichern, zu komprimieren und dann in hoher Qualität an die Servicestation 12 zu übertragen.     The channels are handled by a DSS protocol and a switching device 15 (FIG. 2).
    Images of a digital camera that is not permanently installed can be processed by the multimedia system 14. In particular, it is possible to cut, edit and save parts of recorded video sequences outside the video conference and save them as a file in the * AVI format, compress them and then transmit them to the service station 12 in high quality.

    Die Bedienung des Fernwartungs- und Videokonferenzsystems erfolgt zur Bedienerleichterung von einer gemeinsamen Bedienoberfläche aus.
    Die an der Ferndiagnose- und -wartungsstation 10 anliegende ISDN-Leitung 11 bildet sich aus mindestens einem S0-Anschluss mit je zwei Kanälen und versorgt mindestens drei Hausapparatanschlüsse MSN1-3. Die zwei Kanäle und die drei Hausapparatanschlüsse sind auf sechs Umschalter 15.1-15.6 der Umschalteinrichtung 15 geführt, wobei dem zweiten Hausapparatanschluss MSN2 der Anschluss Multimediasystem 14 (Videokonferenz), dem ersten Hausapparatanschluss MSN1 der Anschluss Wartungseinrichtung 17 (Fernwartung der Ferndiagnose- und -wartungsstation 10) und dem dritten Hausapparatanschluss MSN3 der Anschluss Gateway 18 (Fernwartung Leitstand) zugeordnet ist.    The remote maintenance and video conference system is operated from a common user interface to make it easier for the operator.
    The ISDN line 11 connected to the remote diagnosis and maintenance station 10 is formed from at least one S 0 connection, each with two channels, and supplies at least three MSN1-3 home connections. The two channels and the three home appliance connections are led to six changeover switches 15.1-15.6 of the changeover device 15, the second home appliance connection MSN2 the connection multimedia system 14 (video conference), the first home appliance connection MSN1 the connection maintenance device 17 (remote maintenance of the remote diagnosis and maintenance station 10). and the third home appliance connection MSN3 is assigned to the gateway 18 (remote maintenance control station).

    Der erste Umschalter 15.1 verbindet für den Fall, dass er eingeschaltet ist (Zustand 1), den Hausapparatanschluss MSN2 mit dem Anschluss Wartungseinrichtung 17, d.h. es ist eine Fernwartung der Ferndiagnose- und -wartungsstation 10 möglich.The first changeover switch 15.1 connects, in the event that it is switched on (state 1) Home appliance connection MSN2 with connection maintenance device 17, i.e. it is one Remote maintenance of the remote diagnosis and maintenance station 10 possible.

    Der zweite Umschalter 15.2 verbindet für den Fall, dass er eingeschaltet ist (Zustand 1), den Hausapparatanschluss MSN3 mit dem Gateway 18, d.h. es ist die Fernwartung der Leitstände 2 einschließlich Druckmaschine möglich.The second changeover switch 15.2 connects, in the event that it is switched on (state 1) Home appliance connection MSN3 with the gateway 18, i.e. it is the remote maintenance of the control centers 2 including printing machine possible.

    Der dritte Umschalter 15.3 verbindet für den Fall, dass er eingeschaltet ist (Zustand 1), den Hausapparatanschluss 2 mit dem Anschluss Wartungseinrichtung 17 und dem Anschluss Gateway 18, damit ist die Fernwartung der Leitstände 2 und der Ferndiagnose- und -wartungsstation 10 möglich.The third changeover switch 15.3 connects, in the event that it is switched on (state 1) Home appliance connection 2 with the connection for maintenance device 17 and the connection Gateway 18, that is the remote maintenance of the control stations 2 and the remote diagnosis and maintenance station 10 possible.

    Dem vierten Umschalter 15.4 ist ein Sparschalter Ein 19 und ein Sparschalter Aus 20 nachgeordnet, dessen Ausgänge auf das Multimediasystem 14 geführt sind. Der Sparschalter Ein 19 ist eingangsseitig über den vierten Umschalter 15.4 und den fünften Umschalter 15.5 mit dem Hausapparatanschluss MSN1, über den vierten Umschalter 15.4 mit dem Hausapparatanschluss MSN3 sowie über den sechsten Umschalter 15.6 mit dem Hausapparatanschluss MSN1 verbunden. Der Sparschalter Aus 20 ist eingangsseitig über den vierten Umschalter 15.4 und den fünften Umschalter 15.5 mit dem Hausapparatanschluss MSN 1 verbunden. The fourth changeover switch 15.4 is followed by an economy switch on 19 and an economy switch off 20, the outputs of which are routed to the multimedia system 14. The economy switch on 19 is on the input side via the fourth switch 15.4 and the fifth switch 15.5 the home appliance connection MSN1, via the fourth switch 15.4 with the home appliance connection MSN3 and via the sixth switch 15.6 with the home connection MSN1 connected. The economy switch Aus 20 is on the input side via the fourth switch 15.4 and the fifth switch 15.5 connected to the domestic appliance connection MSN 1.

    Der sechste Umschalter 15.6 verbindet für den Fall, dass er eingeschaltet ist, den Hausapparatanschluss MSN2 mit dem Anschluss Wartungseinrichtung 17.
    Das Gateway 18 der Ferndiagnose- und -wartungsstation 10 ist mit dem Druckereinetzwerk 6 und damit mit den Leitständen 2 der Druckmaschine 1 verbunden.    In the event that it is switched on, the sixth changeover switch 15.6 connects the domestic appliance connection MSN2 to the connection maintenance device 17.
    The gateway 18 of the remote diagnosis and maintenance station 10 is connected to the printer network 6 and thus to the control centers 2 of the printing press 1.

    Im Leitstand ist ein Umsetzer 13 integriert, der das für die Übertragung verwendete TCP/IP oder Netbios-Protokoll in gängige an der Druckmaschine vorhandene Betriebssysteme umsetzt, dabei ist es möglich, dass mit Leitständen kommuniziert werden kann, die unterschiedliche Betriebssysteme, beispielsweise OS/2; WIN NT; WIN 95/98; WIN 3.11; DOS, besitzen.A converter 13 is integrated in the control center, which uses the TCP / IP used for the transmission or converts Netbios protocol into common operating systems on the press, it is possible to communicate with control centers that are different Operating systems, for example OS / 2; WIN NT; WIN 95/98; WIN 3.11; DOS, own.

    Alternativ zur ISDN-S0-Leitung 11 kann die Datenübertragung zwischen Servicestation und Ferndiagnose- und Fernwartungsstation 10 auch über eine UMTS-Verbindung 11 erfolgen. Hierbei können die Umschalter 15.1 bis 15.6 im Gegensatz zur Übertragung mittels ISDN-S0 -Leitung, bei der eine funktionsgebundene Kanalbündelung über eine Umschalteinrichtung mit mehreren zugewiesenen MSN-Nummern erfolgt, unter Ausnutzung der für die Übertragung zur Verfügung stehenden maximalen Bandbreite von beispielsweise 2 Mbit/s eine dynamische Bandbreitenaufteilung in Abhängigkeit vom momentan zu übertragenden Daten-volumen realisieren (Fig.3).As an alternative to the ISDN S 0 line 11, the data transmission between the service station and the remote diagnosis and remote maintenance station 10 can also take place via a UMTS connection 11. In this case, the switches 15.1 to 15.6, in contrast to the transmission by means of an ISDN S 0 line , in which a function-related channel bundling is carried out via a switching device with several assigned MSN numbers, using the maximum bandwidth available for the transmission, for example 2 Mbit / s implement a dynamic bandwidth allocation depending on the data volume currently to be transmitted (Fig. 3).

    Mit der Ferndiagnose- und -wartungsstation 10 ist die Realisierung folgender Funktionen möglich:

    • Videokonferenz,
    • Videoerstellung- und -bearbeitung,
    • Fernwartung,
    • Start der Videokonferenz und der Fernwartung aus einer gemeinsamen Bedienoberfläche heraus,
    • Videokonferenz zeitgleich mit Fernwartung,
    • Protokollierung ein- und ausgehender Fernwartungen und Videokonferenzen,
    • Netzwerkübersicht zur Anzeige der in der Druckerei vorhandenen Druckmaschinen,
    • Servicemode zur Anpassung des Systems an das druckereispezifische Betriebssystem.
    • Bei Einsatz der Servicestation 12 und der Ferndiagnose und -wartungsstation 10 und bei Verbindung der einzelnen Leitstände über ein druckereiinternes Netzwerk 7 (Ethernet) ist es möglich, alle Druckmaschinen und auch die Ferndiagnose- und -wartungsstation über eine gemeinsame externe Verbindung fernzuwarten.
    With the remote diagnosis and maintenance station 10, the following functions can be implemented:
    • Video conference,
    • Video creation and editing,
    • Remote maintenance,
    • Start of the video conference and remote maintenance from a common user interface,
    • Video conference at the same time as remote maintenance,
    • Logging of incoming and outgoing remote maintenance and video conferences,
    • Network overview for displaying the printing presses available in the print shop,
    • Service mode for adapting the system to the printer-specific operating system.
    • When using the service station 12 and the remote diagnosis and maintenance station 10 and when connecting the individual control stations via an internal print network 7 (Ethernet), it is possible to remotely maintain all printing machines and also the remote diagnosis and maintenance station via a common external connection.

    BezugszeichenaufstellungList of reference symbols

    11
    DruckmaschinePrinting press
    22nd
    LeitstandControl center
    33rd
    Rechnercomputer
    44th
    Monitormonitor
    55
    AbstimmtischVoting table
    66
    Druckerei-NetzwerkPrinting network
    77
    Video/Audio-ArbeitsplatzVideo / audio workstation
    88th
    Kameracamera
    99
    Sprech- und HöreinrichtungSpeech and hearing device
    1010th
    Ferndiagnose- und -wartungsstationRemote diagnosis and maintenance station
    1111
    ISDN-Leitung, UMTS-VerbindungISDN line, UMTS connection
    1212th
    ServicestationService station
    1313
    UmsetzerConverter
    1414
    MulitmediasystemMultimedia system
    1515
    UmschalteinrichtungSwitching device
    1616
    FernwartungsrechnerRemote maintenance computer
    1717th
    WartungseinrichtungMaintenance facility
    1818th
    GatewayGateway
    1919th
    Sparschalter EinEconomy switch on
    2020th
    Sparschalter AusEconomy switch off

    Claims (10)

    Ferndiagnose- und -wartungseinrichtung zur Verbindung einer oder mehrerer jeweils einen Leitstand aufweisenden Druckmaschinen über eine ISDN-Leitung, bestehend aus mindestens einem ISDN-S0-Anschluss mit einer Servicestation, dadurch gekennzeichnet, dass mindestens eine der mit der Servicestation (12) verbundenen ISDN-Leitungen unter Zwischenschaltung einer als Fernwartungsgateway fungierenden Ferndiagnose-und -wartungsstation (10) auf ein mit den Leitständen (2) der Druckmaschinen (1) oder Beistellungen verbundenes Druckereinetzwerk (6) geführt ist.Remote diagnosis and maintenance device for connecting one or more printing presses each having a control station via an ISDN line, consisting of at least one ISDN S 0 connection to a service station, characterized in that at least one of the ISDN connected to the service station (12) Cables with the interposition of a remote diagnosis and maintenance station (10) functioning as a remote maintenance gateway are led to a printer network (6) connected to the control stations (2) of the printing presses (1) or provided. Ferndiagnose- und -wartungseinrichtung nach Anspruch 1, dadurch gekennzeichnet, dass in dem Druckereinetzwerk (6) ein Audio/Video-Arbeitsplatz (7) mit einer Kamera (8) und einer Sprech- und Höreinrichtung (9) integriert ist.Remote diagnosis and maintenance device according to claim 1, characterized in that an audio / video workstation (7) with a camera (8) and a speech and hearing device (9) is integrated in the printer network (6). Ferndiagnose- und -wartungseinrichtung nach Anspruch 1, dadurch gekennzeichnet, dass in der Ferndiagnose- und -wartungsstation (10) ein Audio/Video-Arbeitsplatz (7) mit einer Kamera (8) und einer Sprach- und Höreinrichtung (9) integriert ist.Remote diagnosis and maintenance device according to claim 1, characterized in that an audio / video work station (7) with a camera (8) and a speech and hearing device (9) is integrated in the remote diagnosis and maintenance station (10). Ferndiagnose- und -wartungseinrichtung nach Anspruch 1, dadurch gekennzeichnet, dass der Ferndiagnose- und -wartungsstation (10) ein Video-Multimediasystem (14) zugeordnet ist.Remote diagnosis and maintenance device according to claim 1, characterized in that the remote diagnosis and maintenance station (10) is assigned a video multimedia system (14). Ferndiagnose- und -wartungseinrichtung nach Anspruch 1, dadurch gekennzeichnet, dass die ISDN-Leitung (11) als mindestens eine einen ISDN-S0-Anschluss aufweisende Mehrkanalleitung mit einem DSS-1-Protokoll-Kanalhandling ausgebildet ist.Remote diagnosis and maintenance device according to claim 1, characterized in that the ISDN line (11) is designed as at least one multi-channel line having an ISDN S 0 connection with DSS-1 protocol channel handling. Ferndiagnose- und -wartungseinrichtung nach Anspruch 1, dadurch gekennzeichnet, dass zur qualitätsgerechten Übertragung von Digitalkamerasequenzen dieselben im Format *.AVI als Dateien abgespeichert, komprimiert und übertragen werden.Remote diagnosis and maintenance device according to claim 1, characterized in that for the quality transmission of digital camera sequences they are saved, compressed and transmitted in the * .AVI format as files. Ferndiagnose- und -wartungseinrichtung nach Anspruch 1, dadurch gekennzeichnet, dass die Ferndiagnose- und -wartungseinrichtung für die Funktionen Videokonferenz und Fernwartung mit einer gemeinsamen Bedienoberfläche ausgestattet ist. Remote diagnosis and maintenance device according to claim 1, characterized in that the remote diagnosis and maintenance device is equipped for the video conference and remote maintenance functions with a common user interface. Ferndiagnose- und -wartungseinrichtung nach Anspruch 1, dadurch gekennzeichnet, dass im Leitstand (2) ein Umsetzer zur Umsetzung von TCP/IP oder Netbios in mehrere gängige Betriebssysteme installiert ist.Remote diagnosis and maintenance device according to claim 1, characterized in that a converter for converting TCP / IP or Netbios into several common operating systems is installed in the control center (2). Ferndiagnose- und -wartungseinrichtung nach Anspruch 5, dadurch gekennzeichnet, dass die Mehrkanalleitung von getrennten Kanälen auf zur Erhöhung der Datenübertragungsrate parallel geschaltete Kanäle umschaltbar ist.Remote diagnosis and maintenance device according to claim 5, characterized in that the multi-channel line can be switched from separate channels to channels connected in parallel to increase the data transmission rate. Ferndiagnose- und -wartungseinrichtung zur Verbindung einer oder mehrerer jeweils einen Leitstand aufweisenden Druckmaschinen über eine Mobilfunkverbindung mit einer Servicestation, dadurch gekennzeichnet, dass ein mit der Servicestation (12) gekoppeltes Mobilfunkterminal mit einer als Fernwartungsgateway fungierenden Ferndiagnose- und -wartungsstation (10) über mindestens eine, gleichzeitig Audio-, Video- und Fernwartungssignale übertragende UMTS-Verbindung verbunden ist, wobei die Ferndiagnose- und -wartungsstation (10) im Druckereinetzwerk (6) integriert ist, welches die Leitstände (2) der Druckmaschinen (1) oder Beistellungen verbindet.Remote diagnosis and maintenance device for connecting one or more printing presses each having a control station via a mobile radio connection to a service station, characterized in that a mobile radio terminal coupled to the service station (12) with a remote diagnosis and maintenance station (10) functioning as a remote maintenance gateway has at least A UMTS connection, which simultaneously transmits audio, video and remote maintenance signals, is connected, the remote diagnosis and maintenance station (10) being integrated in the printer network (6), which connects the control stations (2) of the printing presses (1) or the provision of supplies.
    EP01111604A 2000-05-17 2001-05-12 Remote diagnostic- and maintenance device Expired - Lifetime EP1155851B1 (en)

    Applications Claiming Priority (2)

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    DE10025518A DE10025518A1 (en) 2000-05-17 2000-05-17 Remote diagnosis and maintenance facility
    DE10025518 2000-05-17

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    EP1155851A1 true EP1155851A1 (en) 2001-11-21
    EP1155851B1 EP1155851B1 (en) 2007-01-31

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    Cited By (3)

    * Cited by examiner, † Cited by third party
    Publication number Priority date Publication date Assignee Title
    DE10318541A1 (en) * 2003-04-24 2004-11-11 Koenig & Bauer Ag Measurement, documentation and monitoring of electrical parameters relating to a print machine by use of a multi-function monitoring module integrated in the machine control unit
    EP1594339A1 (en) * 2004-05-05 2005-11-09 Siemens Aktiengesellschaft Remote maintenance of machines via a speech, video and data connection
    DE102004023094A1 (en) * 2004-05-05 2005-11-24 Koenig & Bauer Ag Remote maintenance apparatus for printing machines, has bidirectional online connection to service center of printing machine manufacturer via ISDN router

    Citations (1)

    * Cited by examiner, † Cited by third party
    Publication number Priority date Publication date Assignee Title
    EP0727313A1 (en) * 1995-02-20 1996-08-21 MAN Roland Druckmaschinen AG Printing press

    Patent Citations (1)

    * Cited by examiner, † Cited by third party
    Publication number Priority date Publication date Assignee Title
    EP0727313A1 (en) * 1995-02-20 1996-08-21 MAN Roland Druckmaschinen AG Printing press

    Cited By (4)

    * Cited by examiner, † Cited by third party
    Publication number Priority date Publication date Assignee Title
    DE10318541A1 (en) * 2003-04-24 2004-11-11 Koenig & Bauer Ag Measurement, documentation and monitoring of electrical parameters relating to a print machine by use of a multi-function monitoring module integrated in the machine control unit
    EP1594339A1 (en) * 2004-05-05 2005-11-09 Siemens Aktiengesellschaft Remote maintenance of machines via a speech, video and data connection
    DE102004023094A1 (en) * 2004-05-05 2005-11-24 Koenig & Bauer Ag Remote maintenance apparatus for printing machines, has bidirectional online connection to service center of printing machine manufacturer via ISDN router
    DE102004023094B4 (en) * 2004-05-05 2018-01-04 Koenig & Bauer Ag Remote maintenance device for printing machines

    Also Published As

    Publication number Publication date
    DE50111988D1 (en) 2007-03-22
    EP1155851B1 (en) 2007-01-31
    ATE353050T1 (en) 2007-02-15
    DE10025518A1 (en) 2001-11-22

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