EP0995292A1

EP0995292A1 - Electronic mail message notification method and apparatus

Info

Publication number: EP0995292A1
Application number: EP98931767A
Authority: EP
Inventors: Robert J. Hall
Original assignee: AT&T Corp
Current assignee: AT&T Corp
Priority date: 1997-07-07
Filing date: 1998-07-01
Publication date: 2000-04-26
Also published as: CA2296578A1; WO1999003239A1

Abstract

The present invention is a method and apparatus for notifying a recipient that an electronic mail (email) message addressed to the recipient has been received at an electronic mail messaging system. Responsive to an email messaging system receiving an email mesage addressed to a recipient, the email messaging system places an alert telephone call to the recipient. The alert telephone call indicates that the email message has been received. A notification device at the recipient's location detects the alert telephone call and indicates that the alert telephone call has been detected. The notification device comprises a detection circuit detecting an alert call placed in response to receipt of the email message and an indicator circuit indicating that the alert call has been detected. In one embodiment, the indicator circuit comprises a counter circuit counting a number of alert calls that have been detected and a display displaying the number of alert calls that have been detected.

Description

ELECTRONIC MAIL MESSAGE NOTIFICATION METHOD AND

APPARATUS

Field of the Invention

The present invention relates to a system and method for notifying a

recipient of an electronic mail message that the message has been received.

Background of the Invention

Currently, a user of a consumer online service has no way of telling

when there are unread electronic mail (email) messages present in the

user's account when the user is off-line. The user must periodically logon

to the email messaging system to check for new email. The logon process

may be rather lengthy, involving steps such as turning on a computer,

waiting for the computer to boot, launching an application program,

initiating a connection, and waiting for the connection to be made. Due to

the inconvenience of this process, many users logon infrequently, for

example, once a day. Thus, the time it takes for an email message to be

delivered to the recipient may be a day or more. This delay tends to

diminish the usefulness of email and make it less likely that email will be

used when a quicker response is desired.

A need arises for a technique by which the email message delivery

delay time may be reduced. Such a reduction would result if a user was notified of new email message soon after the message was received by the

email messaging system. A need arises for a technique by which users of

email messaging are notified of a new email message soon after the

message is received by the email messaging system.

Summary of the Invention

The present invention is a method and apparatus for notifying a

recipient that an electronic mail (email) message addressed to the recipient

has been received at an electronic mail messaging system. The invention

provides a simple and inexpensive way of notifying the recipient when

they should logon to retrieve an email message.

Responsive to an email messaging system receiving an email

message addressed to a recipient, the email messaging system places an

alert telephone call to the recipient. The alert telephone call indicates that

the email message has been received. A notification device at the

recipient's location detects the alert telephone call and indicates that the

alert telephone call has been detected.

The notification device comprises a detection circuit detecting an

alert call placed in response to receipt of the email message and an

indicator circuit indicating that the alert call has been detected. In one

embodiment, the indicator circuit comprises a counter circuit counting a number of alert calls that have been detected and a display displaying the

number of alert calls that have been detected.

Brief Description of the Drawings

The details of the present invention, both as to its structure and

operation, can best be understood by referring to the accompanying

drawings, in which like reference numbers and designations refer to like

elements.

Fig. 1 is a block diagram of a system including an email notification

device 116, according to the present invention.

Fig. 2 is a block diagram of one embodiment of a notification

device 116, according to the present invention.

Fig. 3a is a block diagram of a typical email recipient system

configuration including a notification device, according to the present

invention.

Fig. 3b is a block diagram of another typical email recipient system

configuration including a notification device, according to the present

invention.

Fig. 4a is a block diagram of an exemplary system, in which an

automated notification process, according to the present invention, may be

implemented. Fig. 4b is a flow diagram of an email notification process 450,

implemented in the system of Fig. 4a.

Detailed Description of the Invention

An electronic mail (email) notification device 116 of the present

invention, and the system in which it operates, is shown in Fig. 1. An

email sender 102 transmits an email message 104, which is addressed to

email recipient 106, to email messaging system 108. The email message

may be sent over any conventional transmission medium, such as a local

or wide area network, or the Internet. The email messaging system places

the received email message in the inbox of the account belonging to email

recipient 106.

After the email sender 102 transmits the email message, he may

then place an alert telephone call 110a to email recipient 106 at a

designated telephone number using the public switched telephone network

(PSTN) 112. Alternatively, after the email message has been placed in the

inbox, the email messaging system 108 may place an alert telephone call

110b to email recipient 106 at the designated telephone number using the

PSTN 112. The PSTN 112 completes the alert call to the telephone line

114 corresponding to the designated telephone number. Notification

device 116 is connected to telephone line 114 and detects the ring signal of

the alert call. Email sender 102 or email messaging system 108 allows the call to ring a predetermined number of times, then terminates the call.

Notification device 116 detects the call and determines that it is an alert

call based on the number of rings. Notification device 116 then generates

an indication 118 that an alert call has been detected for email recipient

106, thus notifying recipient 106 that an email message has arrived.

A block diagram of one embodiment of a notification device 116,

according to the present invention, is shown in Fig. 2. Notification device

116 detects each alert call which comes in on line 114, which is a standard

telephone line. Notification device 116 includes a well-known telephone

ring detector circuit 204, which is connected to telephone line 114. Ring

detector 204 outputs a signal 206 that indicates that line 114 is ringing.

Signal 206 is input to counter/comparator 208, which counts each ring on

line 114. Once the call is detected to have terminated, such as by no ring

detected for an interval of five seconds, counter/comparator 208 compares

the number of rings counted with a predefined target number of rings.

When the number of rings equals, but does not exceed the predefined

target number, counter comparator 208 outputs signal 210, which indicates

that an alert call has been received. This allows notification device 116 to

distinguish alert calls from other types of calls that may come in on line

114. For example, the target number of rings may be set to one. When a

call comes in on line 114, ring detector 204 will detect each ring. After the first ring, counter comparator 208 will detect that the target number of

rings has been reached. If the call is not an alert call, line 114 will

continue ringing. Counter/comparator 208 will detect that the preset

number of rings has been exceeded and will not output signal 210. If the

call is an alert call, the call will terminate, counter/comparator 208 will

detect that the preset number of rings has not been exceeded, and will

output signal 210, which indicates that an alert call has been detected.

Signal 210 is input to counter circuit 212, which counts the number

of alert calls that have been received on line 204. Counter circuit 212

outputs a signal 214 to indicator 216 indicating the current count of alert

calls. Indicator 216 displays the number of alert calls. When an alert call

110a or 110b, as shown in Fig. 1, which indicates that an email message is

waiting, is received, the notification device indicates that the email

message is waiting to the email recipient. After being notified, the

recipient may reset the count of alert calls using reset device 218, which is

typically a button or switch. Thus, counter 212 counts alert calls that have

arrived since the last reset.

In another embodiment of the notification device, counter 212 is

replaced by a simple latching device, which latches signal 210. This

embodiment indicates only that one or more alert calls have been received,

thus notifying that one or more email messages are waiting. The number of alert calls is not displayed. The recipient may reset the notification

device using reset device 218.

Indicator 216 may be a visual display device or an audible

indicator. In an embodiment in which the number of messages is

displayed, the visual display device may be, for example, an alpha¬

numeric display device that directly displays the number of alert calls or a

flashing light indicating the number of alert calls by its flashing pattern. In

such an embodiment, an audible indicator may be a simple beeper,

indicating the number of alert calls by its beeping pattern, or the audible

indicator may be a speech synthesis device generating a spoken message

indicating the number of alert calls waiting. Visual and audible indicators

may both be present in one notification device.

Notification device 116 may be advantageously installed on any

telephone line used by the email recipient. A typical configuration is

shown in Fig. 3a. In this configuration, the recipient has a separate

dedicated telephone line that is used to access the email messaging system.

The typical email recipient has a computer system 302, which is often a

standard personal computer. The typical email recipient also has a

conventional modem 304, which is used to logon to the email messaging

system in order to transmit and receive email messages. Both modem 304

and notification device 116 are connected to telephone line 114. Notification device 116 may include a conventional telephone line pass-

through circuit, to allow convenient connection of the device to the

telephone line and the modem. Generally, a typical email user initiates

telephone calls to the email messaging system.

Another typical configuration is shown in Fig. 3b. In this

configuration, the email recipient uses a single telephone line that is shared

among several devices. For example, in addition to notification device

116 and modem 304, a telephone set 306 and one or more additional

telephone devices 308, such as a telephone answering machine, a fax

machine, etc., are connected as well. Many of these devices include pass-

through circuits, to facilitate connection of additional devices.

Notification device 116 may be advantageously used in this configuration

as long as the target number of rings is properly set to correspond to the

number of rings of an alert call. As an example, in a typical configuration,

notification device 116 is set to respond to the number of rings of an alert

call, for example, one ring, and device 308 may be set to respond to four

rings. An incoming call, regardless of type, will ring on line 114. If the

call is an alert call, the call will ring once and then terminate. Notification

device 116 will detect the alert call and indicate that an email message is

waiting. Device 308 will not respond to the call. If the call is not an alert

call, the call will ring on line 114 more than once. Notification device 116 will detect this situation and will not register the call as an alert call. As

the call continues ringing, any person present may answer the call with

telephone station 306, or after four rings, device 308 will respond by

answering the call.

An exemplary system, in which an automated notification process,

according to the present invention, may be implemented, is shown in Fig.

4a. The system of Fig. 4a includes an email messaging system 402, public

switched telephone network (PSTN) 404 and an email recipient system

406. Email messaging system 402 includes an email server 408 and a

telephone dialer device 411. Email recipient system 406 typically includes

notification device 116, modem 414 and computer system 416. Email

server 408 is a conventional online server system with multiple user

account email capability. Email server 408 may include only one server

computer system, or it may include multiple, networked computer systems

present at one location or at several geographically separate locations.

Email server 408 includes email messages 409 and telephone numbers

410, both of which are typically stored in one or more mass storage

devices, such as hard disk drives.

Dialer device 411 is connected to email server 408 and to PSTN

404. Device 411 receives commands and data from server 408 and

transmits status and data to server 408. Device 411 is capable of initiating telephone calls over PSTN 404 to telephone numbers received from server

408. When an email message is received by email server 408, the message

is stored in email server 408 at block 409. Email server 408 then selects

the telephone number corresponding to the recipient of the email message

from among telephone numbers 410 and transmits the selected telephone

number, along with commands, to dialer device 411. A conventional

modem with outdialing capability may be used as dialer device 411.

However, since alert calls are terminated before connection occurs, full

modem capability is not required. Thus, less expensive dial-only devices

may be used as dialer device 411.

An email notification process 450, implemented in the system of

Fig. 4a, is shown in Fig. 4b. The process begins with step 451, in which

email messaging system 402 receives an email message addressed to an

email recipient registered with email messaging system 402, such as the

recipient at email recipient system 406. In step 452, email messaging

system 402 places the received email message in the inbox corresponding

to the email recipient. Typically, this inbox resides on email server 408.

In step 453, email messaging system 402 places an alert call to a telephone

line that has been designated by the email recipient. The alert call is

allowed to ring a predetermined number of times, then is terminated. In

step 454, notification device 116 detects the alert call and indicates to the email recipient that the email message is waiting. Steps 455 and 456 may

be performed at the option of the recipient. In optional step 455, the email

recipient may reset notification device 116. In optional step 456, the email

recipient may retrieve the waiting email using system 406. The timing of

the performance of steps 455 and 456, or whether the steps are performed

at all, is at the option of the recipient.

Although specific embodiments of the present invention have been

described, it will be understood by those of skill in the art that there are other

embodiments that are equivalent to the described embodiments.

Accordingly, it is to be understood that the invention is not to be limited by

the specific illustrated embodiments, but only by the scope of the appended

claims.

Claims

What is claimed is:

1. A method of notifying a recipient that an electronic mail message

addressed to the recipient has been received at an electronic mail

messaging system, comprising the steps of:

receiving an alert telephone call indicating that the electronic mail

message has been received at the electronic mail messaging system;

detecting the alert telephone call; and

indicating that the alert telephone call has been detected.

2. The method of claim 1, wherein the step of detecting the alert

telephone call comprises the steps of:

detecting each ring of the telephone call; and

determining whether the telephone call is an alert call based on a

number of rings of the telephone call.

3. The method of claim 1, wherein the step of indicating that the alert

telephone call has been detected comprises the steps of:

counting a number of alert calls that have been detected; and

displaying the number of alert calls that have been detected.

4. The method of claim 3, wherein the step of detecting the alert

telephone call comprises the steps of:

detecting each ring of the telephone call; and determining whether the telephone call is an alert call based on a

number of rings of the telephone call.

5. The method of claim 3, wherein the step of indicating that the alert

telephone call has been detected further comprises the step of:

resetting the count of the number of alert calls that have been

detected.

6. The method of claim 1 , further comprising the step of :

resetting the indication that the alert telephone call has been

detected.

7. The method of claim 1, wherein the alert telephone call is received

from the electronic mail messaging system.

8. The method of claim 1, wherein the alert telephone call is received

from a sender of the electronic mail message.

9. A method of notifying a recipient that an electronic mail message

addressed to the recipient has been received in an electronic mail

messaging system, comprising the steps of:

receiving an electronic mail message addressed to the recipient;

initiating a telephone call to a telephone number specified by the

recipient; and

terminating the telephone call after a predetermined number of

rings.

10. An apparatus for notifying a recipient that an email message

addressed to the recipient has been received, comprising:

a detection circuit capable of detecting an alert call placed in

response to receipt of the email message; and

an indicator circuit, coupled to the detection circuit, capable of

indicating that the alert call has been detected.

11. The apparatus of claim 10, wherein the indicator circuit comprises:

a counter circuit, coupled to the detection circuit, capable of

counting a number of alert calls that have been detected; and

a display, coupled to the counter circuit, capable of displaying the

number of alert calls that have been detected.

12. The apparatus of claim 11, wherein the indicator circuit further

comprises:

a reset device, coupled to the counter circuit, capable of resetting

the number of alert calls that have been detected.

13. The apparatus of claim 10, wherein the detection circuit comprises:

a ring detector, coupled to a telephone line, capable of detecting

each ring of an incoming telephone call; and

a counter/comparator circuit, coupled to the ring detector, capable

of determining whether the incoming telephone call is an alert call based

on a number of rings of the incoming telephone call.

14. An email system comprising:

an email server capable of receiving an email message addressed to

a recipient; and

a dialer device, coupled to the email server, capable of placing an

alert telephone call to a telephone number specified by the recipient,

responsive to receipt of the email message by the email server.

15. The system of claim 14, wherein the dialer device places the alert

telephone call by:

initiating a telephone call to the telephone number specified by the

recipient;

waiting for the telephone call to ring a predetermined number of

times; and

terminating the telephone call.

16. A system for notifying a recipient of an email message, comprising:

an email system, capable of receiving the email message and

placing an alert telephone call to the recipient; and

a notification device, capable of receiving the alert call and

indicating receipt of the alert call to the recipient.

17. The system of claim 16, wherein the email system comprises:

an email server capable of receiving an email message addressed to

a recipient; and a dialer device, coupled to the email server, capable of placing an

alert telephone call to a telephone number specified by the recipient,

responsive to receipt of the email message by the email server.

18. The system of claim 16, wherein the notification device comprises:

a detection circuit capable of outputting a signal responsive to

detecting an alert call placed in response to receipt of the email message;

and

an indicator circuit, coupled to the signal, capable of indicating that

the alert call has been detected.

19. The system of claim 18, wherein the email system comprises:

an email server capable of receiving an email message addressed to

a recipient; and

a dialer device, coupled to the email server, capable of placing an

alert telephone call to a telephone number specified by the recipient,

responsive to receipt of the email message by the email server.