EP0619903A1 - Systeme informatique de gestion automatique de la disponibilite des chambres d'un hotel - Google Patents

Systeme informatique de gestion automatique de la disponibilite des chambres d'un hotel

Info

Publication number
EP0619903A1
EP0619903A1 EP93900486A EP93900486A EP0619903A1 EP 0619903 A1 EP0619903 A1 EP 0619903A1 EP 93900486 A EP93900486 A EP 93900486A EP 93900486 A EP93900486 A EP 93900486A EP 0619903 A1 EP0619903 A1 EP 0619903A1
Authority
EP
European Patent Office
Prior art keywords
room
card
checking
data
computer system
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP93900486A
Other languages
German (de)
English (en)
Inventor
Jan Hemberg
Nicke Lindstrom
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=20384582&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=EP0619903(A1) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Individual filed Critical Individual
Publication of EP0619903A1 publication Critical patent/EP0619903A1/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00—Individual registration on entry or exit
    • G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
    • G07C9/00896—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys specially adapted for particular uses
    • G07C9/00904—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys specially adapted for particular uses for hotels, motels, office buildings or the like
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q99/00—Subject matter not provided for in other groups of this subclass
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00—Individual registration on entry or exit
    • G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
    • G07C9/00571—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys operated by interacting with a central unit
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00—Individual registration on entry or exit
    • G07C9/20—Individual registration on entry or exit involving the use of a pass
    • G07C9/27—Individual registration on entry or exit involving the use of a pass with central registration

Definitions

  • the present invention relates to a computer system according to the preamble of appended claim 1.
  • Hotels have computer systems for the collection and storage of data which is obtained upon booking and during the hotel 5 stay so as to produce a bill which can be paid in cash, or for example by charging the guest's credit card account with the costs. It is also known to use key cards which are provided with a code containing data on the choice of room and the agreed period of stay. With these systems, each 10 door to the respective room is provided with a card reader, by means of which the door lock is moved between locked and open positions.
  • the object of the present invention is to eliminate the above mentioned problems and to limit the requirement for personnel to be for other services in order to better accommodate the guest's requirements of comfort and 25 assistance as well as ensuring payment for the stay.
  • the core of the invention lies in that an arriving guest should be able him/herself to automatically obtain access to a room by using a credit card or the like as the door key, by means of which credit card the guest's account can be charged with the costs that the guest incurs during his stay.
  • the card can be one of many different types of account card, e.g. charge card, credit card, so-called smart-cards or the like. Many cards contain fixed information which give the identification data for the actual business and which are coupled to the account holder's account. The so-called “smart-cards" can also contain modifiable information which can be entered and stored on the card, such as booking data. Common to all cards is that they are coupled to an account in a bank or other financial institution which can be charged with the costs that arise.
  • the computer system consists of two main parts, namely the central system and the room system set up for each room or room unit.
  • the central system is built up around a central computer or computers in a network provided with specially adapted software so that the system works in the manner described below.
  • the central system comprises, as shown in fig.1, one or more booking and administration terminals 1, which are connected via modem to the public telephone network 2 to allow remote booking from any telephone.
  • the booking and administration terminal can be situated in the actual building which can be a hotel or a conventional guest house or a combination of both these available types.
  • the booking and administration central unit can even be positioned at a distance from the hotel in question and be included in a central booking and administration unit for one and the same hotel chain or for several hotel chains.
  • checking-in/out terminals for instance at the entrance, outside this or in a public room accessible from the outside which can form the hotel foyer.
  • Each checking-in/out terminal 3 consists of a computer provided with a modem and screen 4, keyboard 5, printer 6 and card reader 7.
  • the che ⁇ king-in/out terminal is provided with a telephone connection 8 to the hotel's telephone system.
  • each hotel room presents a hotel room system 9 with a hotel room module 10, an account card reader 11 coupled to this and a door lock 12 electrically controlled by the module.
  • the room system 9 is coupled to the hotel's telephone system 13 and via this to the central system.
  • telefax 14, personal computers, minibar and the like can also be incorporated.
  • booking can thus take place remotely from any place whatsoever via telephone or other telecommunications system by giving requests such as the time period which is desired, the number of rooms, the type of room as well as the requests for additional services, garage, hire cars or the like.
  • Booking can also be effected by entries from a keyboard of the "teleguide" type, videotext or similar, whereby booking data and account card number are entered by typing or indexing instead of by giving information orally.
  • Booking can also be effected directly at the checking-in/out terminal 3, whereby the account card is put into the card reader 7, name and desired date along with the time for checking-in and out as well as other requests are typed in on the keyboard 5.
  • the checking-in terminal checks that the room is available for the stated period and also rings up the account card company and checks the card's validity, after which a confirmation is printed containing the room number and telephone number of the room.
  • checking- in occurs at the checking-in/out terminal 3 by putting the account card into the card reader 7.
  • the guest is welcomed via the screen 4 by stating the guest's name and verifying the booking time, after which the terminal rings up the actual hotel room's module with an address code particular to each module, whereby the module is activated for the guest's account card as well as for all doors for common use. Thereafter a receipt is printed via the printer 6 with instructions on how the guest can find the way to his/her room, the room number and telephone number etc.
  • the hotel room's module contains a clock and calender which are updated from the central system and is provided with a memory into which information can be entered concerning which account number shall be allowed access, a memory for registration of which account cards have been used and when this occurred, at least for a limited time period, as well as a memory for registering of services coupled with the room which have been used such as telephone, telefax, personal computer, minibar etc.
  • a clock and calender which are updated from the central system and is provided with a memory into which information can be entered concerning which account number shall be allowed access, a memory for registration of which account cards have been used and when this occurred, at least for a limited time period, as well as a memory for registering of services coupled with the room which have been used such as telephone, telefax, personal computer, minibar etc.
  • the hotel room's module 10 registers all the data required for entry in accordance with the above, i.e. at least the credit card number or a code corresponding to this, the checking-in and checking- out time as well as the date for this, so that when the guest wishes to enter his room, the account card serves as the key.
  • the card reader 11 for the room is positioned in the guests' common area outside the hotel room's door 15, for example on the wall next to the door jamb.
  • the card's identification data is read and compared with the stored information in the hotel room's module 10.
  • the door lock 12 which is made as an electrically controlled lock for example with a so-called motor-plate, is activated from the hotel room's module 10, whereby the door can be opened and the room made accessible.
  • the telephone is opened for use by the guest as are also the telefax and computer etc.
  • a record of the number of units is kept as well as the numbers rung. Preferably this recording is continued even after room vacation which can happen through registering door opening which occurs without card activation, whereby for example service equipment in the room is shut down or coupled to a general account for use by hotel personnel.
  • the guest places his card in the chec " -ing- in/out terminal's card reader 7, whereby communicatica is established with the hotel room's module 10 in question and calls up the registrations of everything which was used from the room's service facilities such as telephone call records etc.
  • the hotel room's module sends information about the receiver's telephone number and the number of units, the telephone is then disconnected for the guest for this period and the account card's function as a key ceases when the customer indicates that checking out is taking place, even if this occurs earlier than the booked time period.
  • the terminal transforms the information about used time to the hotel room's cost, adds this to the other service costs and prints out a verification of what has been charged to the guest's account to which the card is coupled.
  • This debiting occurs preferably directly via modem with the account card company.
  • the account card is also blocked for entry to all doors, even to common areas as well as that the actual database for the room notes that the room is ready for cleaning.
  • the cleaning staff register this, after which time the room is again available for new guests.
  • the system can be adapted for traditional account cards and/or so-called smart-cards.
  • smart-cards are used exclusively, no cable connection between the central system and the room system is necessary since all necessary information is stored on the card and is read by the card reader 11 at the door.
  • the card reader can be used for all service equipment in the room whereby the use is registered on the card and read by the checking- in/out terminal upon checking-out.

Landscapes

  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Lock And Its Accessories (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

Le système se compose d'un calculateur (1) conçu pour recevoir et stocker les données de location au moment où la chambre est louée - type de chambre, délai de mise à disposition d'une chambre donnée ou de chambres données. Il est prévu un lecteur de carte pour chaque chambre ou groupe de chambres et un verrouillage commandé électriquement de la porte de chaque chambre de manière à obtenir le verrouillage ou l'ouverture par utilisation de cartes codées contenant des données devant être attribuées à la chambre sélectionnée pendant un délai déterminé. Le système comporte un certain nombre d'unités d'enregistrement (3) renfermant un lecteur de cartes de crédit (7) situé à l'intérieur ou à proximité du bâtiment dans lequel se trouve la chambre. Les données d'identification de la carte de crédit du client sont lues à l'arrivée du client et, une fois que le calculateur a reçu lesdites données d'identification, l'accès à l'espace commun est autorisé. Les lecteurs de cartes et les verrous des chambres sont incorporés dans un système de gestion des chambres qui comporte un module électronique conçu pour recevoir et stocker des informations sur les données d'identification du client et les données de réservation. Une fois que ledit lecteur de carte pour la chambre a lu les informations de la carte de crédit, la carte ayant été acceptée, le verrou de la porte approprié est mis en oeuvre exactement comme avec une clé. Le module de libération de chambre (3) comprend un lecteur de carte de crédit (7) qui, au moment de la libération, avec la carte de crédit dans le lecteur, additionne et calcule le total des dépenses exposées et les impute sur le compte correspondant puis met fin à la fonction de la carte en tant que clé d'accès aux espaces communs ainsi qu'à la chambre qui avait été attribuée.
EP93900486A 1991-12-11 1992-12-11 Systeme informatique de gestion automatique de la disponibilite des chambres d'un hotel Withdrawn EP0619903A1 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
SE9103672 1991-12-11
SE9103672A SE500837C2 (sv) 1991-12-11 1991-12-11 Datorsystem för automatiskt tillhandahållande av rum
PCT/SE1992/000868 WO1993012495A1 (fr) 1991-12-11 1992-12-11 Systeme informatique de gestion automatique de la disponibilite des chambres d'un hotel

Publications (1)

Publication Number Publication Date
EP0619903A1 true EP0619903A1 (fr) 1994-10-19

Family

ID=20384582

Family Applications (1)

Application Number Title Priority Date Filing Date
EP93900486A Withdrawn EP0619903A1 (fr) 1991-12-11 1992-12-11 Systeme informatique de gestion automatique de la disponibilite des chambres d'un hotel

Country Status (4)

Country Link
EP (1) EP0619903A1 (fr)
AU (1) AU3175693A (fr)
SE (1) SE500837C2 (fr)
WO (1) WO1993012495A1 (fr)

Families Citing this family (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB9322633D0 (en) * 1993-11-03 1993-12-22 Lodecard Limited A hotel management system
GB9603163D0 (en) * 1996-02-15 1996-04-17 Kalamazoo Computer Group Plc Improving the security of buildings
SE9601931L (sv) * 1996-05-20 1997-11-21 Bewator Ab In - och utpasseringssystem
ATE249647T1 (de) * 1997-03-21 2003-09-15 Jay R Martin Hotelregristiersystem mit drahtloser kommunikation
WO1999006901A2 (fr) * 1997-07-31 1999-02-11 Spring Technologies, Inc. Dispositif de transactions financieres a reconnaissance securisee
AU5331500A (en) * 1999-06-14 2001-01-02 Best On-Line Security Systems, L.L.C. On-line, door-mounted electric lock
ES2180420B1 (es) * 2001-03-27 2004-04-16 T.G.M. Ingenieria Mecanica, S.L. Tarjetero de servicios de alimentacion electrica.
US6808112B2 (en) * 2002-01-16 2004-10-26 Robert L. Jacobi Automated self service hotel/motel front desk attendant system
SE0300337D0 (sv) * 2003-02-07 2003-02-07 Promoscan Guest registration system
EP1480172A1 (fr) * 2003-05-22 2004-11-24 ABB Technology FLB AB Système de gestion du flux de visiteurs ou clients
US7209029B2 (en) * 2004-06-01 2007-04-24 Kaba Ilco, Inc. Electronic lock system and method for providing access thereto

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3742453A (en) * 1971-12-16 1973-06-26 Itt Automatic hotel security system using coded magnetic card
FR2573889A1 (fr) * 1984-11-27 1986-05-30 Sonelec Systeme de traitement des informations en provenance des chambres d'un ensemble hotelier ou similaire et de controle de ces chambres
US4752876A (en) * 1985-06-14 1988-06-21 International Business Machines Corporation Self service terminal for lodging industry including room key dispenser

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See references of WO9312495A1 *

Also Published As

Publication number Publication date
SE500837C2 (sv) 1994-09-12
WO1993012495A1 (fr) 1993-06-24
SE9103672L (sv) 1993-06-28
SE9103672D0 (sv) 1991-12-11
AU3175693A (en) 1993-07-19

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