EP0531942A2 - Vending system with a certain number of cartons - Google Patents

Vending system with a certain number of cartons Download PDF

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Publication number
EP0531942A2
EP0531942A2 EP92115350A EP92115350A EP0531942A2 EP 0531942 A2 EP0531942 A2 EP 0531942A2 EP 92115350 A EP92115350 A EP 92115350A EP 92115350 A EP92115350 A EP 92115350A EP 0531942 A2 EP0531942 A2 EP 0531942A2
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EP
European Patent Office
Prior art keywords
terminal
customer
dealer
sales system
compartment
Prior art date
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Granted
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EP92115350A
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German (de)
French (fr)
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EP0531942B1 (en
EP0531942A3 (en
Inventor
Hans Schlamp
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
SHOPPING BOX GMBH & CO. KG;ACCUMULATA IMMOBILIEN D
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Accumulata Verwaltungs GmbH
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Publication of EP0531942A3 publication Critical patent/EP0531942A3/en
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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
    • G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned

Definitions

  • the present invention relates to a sales system with a predetermined number of compartments according to the preamble of claim 1.
  • DE-OS 39 14 686.3 shows a sales system with a predetermined number of compartments of this type, in which the dealer code of at least one dealer and a predetermined number of account numbers and possibly customer numbers of customers are stored in a memory.
  • the dealer gives an identifier that identifies it Dealer code in an input device, whereupon the computing unit of the system reserves a compartment when entering a customer number assigned to a customer.
  • the dealer enters the price of goods to be brought into the assigned compartment into the memory via the computing unit.
  • the computing unit displays on the display device a compartment suitable for receiving goods and causes the door of the compartment displayed to be unlocked. After the goods have been entered into the displayed compartment, the computing unit locks the door.
  • a problem with the known sales system is that a customer calls a dealer and orders certain goods, but that in the time between the customer calling the dealer and loading a compartment with the desired goods, all the free compartments are filled by other distributors could take place or that all subjects are already occupied when calling. This would have the consequence that the customer would no longer have a free subject, so that the goods requested could not be offered to him.
  • Another problem is that with the conventional system there is no possibility of preventing the delivery of goods to customers who are unable to pay, since no information about the customer's creditworthiness is available when an order is received.
  • the object of the present invention is therefore to improve the known sales system in such a way that it is ensured that in the time between the ordering of goods by a customer from a dealer and the time when a compartment is loaded with these goods, not all free compartments other dealers are occupied and that if all free subjects are already occupied when ordering, the dealer is informed that there is no free subject available so that he can inform the customer accordingly.
  • a major advantage of the sales system according to the invention is that, on the one hand, it is ensured that a customer can be informed, if necessary, that there is no longer a free compartment for his order, and, on the other hand, it can be ensured that after receiving an order and before loading one Subject not all free subjects are occupied by other dealers.
  • a dealer at the decentralized terminal can receive on-line information about the creditworthiness of a customer who is currently ordering during the sales or ordering process, so that, depending on this information, he can decide whether the sale should be carried out or not.
  • the present sales system ensures the merchant's ability to deliver as much as possible and, on the other hand, provides the necessary information for his willingness to deliver.
  • a customer may also receive information at the terminal about the amount of his accrued debt since the last billing process.
  • Another advantage of the sales system equipped with the decentralized terminals is that so-called "blind bookings" can also be made during the day, during normal sales times, by the dealer or even by the customer himself via the terminals.
  • a customer can make cashless purchases, whereby no subject is occupied during this purchase process, but only the booking is made to the customer account.
  • This is extremely advantageous because with the present system not every purchase leads to debiting, which would cause high booking costs for the customer. Rather, in the present system, the individual purchasing processes carried out via the dealer or customer directly at the terminal recorded in the memory of the computing unit and billed at certain debit intervals, so that the number of bookings is significantly reduced for the customer.
  • cashless payment transactions are not only justifiable for high-value goods, but also for small stone purchases.
  • the compartment unit 1 and the computing unit 3 are located in a room 6, which is shown in the figure with broken lines and has an access door 7 which is also shown with broken lines.
  • a terminal 8 into which a customer number assigned to a customer, for example a four-digit number, is opened via a keyboard 8 ' Access door 7 can be entered. In this way, the number of people who have access to room 6 can be limited.
  • the room is located in a building in which there are preferably several different shops, e.g. a butcher, a bakery, a delicatessen and a drugstore are available, which sell their goods via compartments 2, in particular during the normal closing times.
  • shops e.g. a butcher, a bakery, a delicatessen and a drugstore are available, which sell their goods via compartments 2, in particular during the normal closing times.
  • the dealer After accepting an order, the dealer assembles the ordered goods and enters them in room 6. By pressing the keys 9 'of a keyboard 9 on the computing unit 3, the dealer now enters various information into the memory 11 of the computing unit 3. This information relates to the customer number, the price of the goods to be stored in a compartment 2 and information identifying the corresponding shop or dealer (dealer code). On the basis of the information stored in the memory 11, the computer of the computing unit 3 determines the detailed from the preferably four-digit customer number Bank account number. The computing unit 3 then designates an empty compartment 2 from the plurality of compartments 2, if no compartment 2 has yet been provided for the corresponding customer or for the customer number assigned to him. This compartment 2 is displayed to the dealer on the screen 5. The computing unit 3 then delivers an unlocking signal to the electromagnetic locking mechanism of the designated compartment 2, so that the door 4 of this compartment 2 can be opened.
  • Terminal 50-1 is connected via line 52-1, terminal 50-2 via line 52-2, terminal 50-3 via line 52-3 and terminal 50-4 via line 52-4 Computing unit 3 connected in room 6.
  • the terminal 50-1 has a card reader 54-1, the terminal 50-2 one Card reader 54-2, the terminal 50-3 a card reader 54-3 and the terminal 50-4 a card reader 54-4.
  • the dealer can be given various information, such as information about the customer's creditworthiness, the booking amount of the day for checking purposes and the remaining capacity in free compartments on the display device 53-1.
  • further information is provided from a database. This additional information concerns, for example, a photo or the customer's buying behavior. The dealer can therefore adapt to the customer and promote sales.
  • blind bookings can be carried out in direct cash purchases in the shops.
  • a “blind booking” is understood to mean that a customer can also make cashless purchases during the day, whereby no subject is occupied, but the booking is made to the customer account. Since the debits in the present system are only made at larger intervals, this has the advantage that the customer's account is not debited with every purchase, even if it is only a small purchase, as is the case with the systems of the State of the art is the case.
  • the arithmetic unit 3 is used only with regard to the acquisition and the data processing required for the billing, because the blind booking does not carry out the steps relating to the subject allocation, the subject locking and the subject opening.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)
  • Lock And Its Accessories (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Cash Registers Or Receiving Machines (AREA)

Abstract

The invention relates to a vending system, in which there is arranged in a space (6) a compartment unit (1) having a predetermined number of compartments (2) which each have a door (4) lockable by means of a locking device. At least one terminal (50-1, 50-2, 50-3, 50-4) is arranged at a distance from the space (6) and is connected to a computing unit (3) by way of a line (52-1, 52-2, 52-3, 52-4). The terminal (50-1, 50-2, 50-3, 50-4) has an indicator device (53-1, 53-2, 53-3, 53-4). When an order is received, a trader enters at the terminal (50-1, 50-2, 50-3, 50-4) information for the immediate occupation of a compartment. The computing unit (3) indicates on the indicator device (53-1, 53-2, 53-3, 53-4) which compartment (2) has been reserved for the ordered products, or indicates that no compartment (2) is available for receiving the ordered products. <IMAGE>

Description

Die vorliegende Erfindung betrifft ein Verkaufssystem mit einer vorgegebenen Anzahl von Fächern nach dem Oberbegriff des Patentanspruches 1.The present invention relates to a sales system with a predetermined number of compartments according to the preamble of claim 1.

Aus der DE-OS 39 14 686.3 geht ein Verkaufssystem mit einer vorgegebenen Anzahl von Fächern dieser Art hervor, bei dem in einem Speicher der Händlercode wenigstens eines Händlers und eine vorgegebene Anzahl von Kontonummern und gegebenenfalls von Kundennummern von Kunden gespeichert sind. Zum Belegen eines Faches gibt der Händler einen ihn identifizierenden Händlercode in eine Eingabeeinrichtung ein, woraufhin die Recheneinheit des Systems ein Fach bei der Eingabe einer einem Kunden zugewiesenen Kundennummer reserviert. Der Händler gibt den Preis von in das zugewiesene Fach einzubringenden Waren über die Recheneinheit in den Speicher ein. Die Recheneinheit zeigt an der Anzeigeeinrichtung ein zur Warenaufnahme geeignetes Fach an und veranlaßt die Entriegelung der Tür des angezeigten Faches. Nach erfolgter Wareneingabe in das angezeigte Fach veranlaßt die Recheneinheit die Verriegelung der Tür.DE-OS 39 14 686.3 shows a sales system with a predetermined number of compartments of this type, in which the dealer code of at least one dealer and a predetermined number of account numbers and possibly customer numbers of customers are stored in a memory. To occupy a subject, the dealer gives an identifier that identifies it Dealer code in an input device, whereupon the computing unit of the system reserves a compartment when entering a customer number assigned to a customer. The dealer enters the price of goods to be brought into the assigned compartment into the memory via the computing unit. The computing unit displays on the display device a compartment suitable for receiving goods and causes the door of the compartment displayed to be unlocked. After the goods have been entered into the displayed compartment, the computing unit locks the door.

Zur Abholung der für ihn bereitgestellten Waren erhält der Kunde Zugriff durch Eingabe seiner ihn identifizierenden Kontonummer und gegebenenfalls seiner Kundennummer. Die Recheneinheit zeigt dem Kunden an der Anzeigeeinrichtung das für ihn belegte Fach an und entriegelt die Tür des für den Kunden belegten Faches. Schließlich veranlaßt die Recheneinheit nach der Warenentnahme die Verriegelung der Tür des angezeigten Faches.To collect the goods made available to them, the customer has access by entering their account number and, if applicable, their customer number. The computing unit shows the customer the compartment occupied for him on the display device and unlocks the door of the compartment occupied for the customer. Finally, after the goods have been removed, the computing unit locks the door of the displayed compartment.

Ein Problem besteht bei dem bekannten Verkaufssystem darin, daß ein Kunde bei einem Händler anruft und bestimmte Waren bestellt, daß jedoch in der Zeit zwischen dem Anruf des Kunden beim Händler und der Bestückung eines Faches mit den gewünschten Waren die Bestückung aller freien Fächer durch andere Händler erfolgen könnte oder daß bereits alle Fächer beim Anruf belegt sind. Dies hätte zur Folge, daß für den Kunden kein freies Fach mehr vorhanden wäre, so daß die von ihm gewünschten Waren nicht angeboten werden könnten. Ein weiteres Problem besteht darin, daß beim herkömmlichen System keine Möglichkeit besteht, die Warenauslieferung an nicht zahlungsfähige Kunden zu unterbinden, da bei der Entgegennahme eines Auftrages keine Informationen über die Bonität des Kunden zur Verfügung stehen.A problem with the known sales system is that a customer calls a dealer and orders certain goods, but that in the time between the customer calling the dealer and loading a compartment with the desired goods, all the free compartments are filled by other distributors could take place or that all subjects are already occupied when calling. This would have the consequence that the customer would no longer have a free subject, so that the goods requested could not be offered to him. Another problem is that with the conventional system there is no possibility of preventing the delivery of goods to customers who are unable to pay, since no information about the customer's creditworthiness is available when an order is received.

Die Aufgabe der vorliegenden Erfindung besteht daher darin, das bekannte Verkaufssystem derart zu verbessern, daß sichergestellt wird, daß in der Zeit zwischen der Bestellung von Waren durch einen Kunden bei einem Händler und der Zeit der Bestückung eines Faches mit diesen Waren nicht alle freien Fächer durch andere Händler belegt werden und daß, wenn bei der Bestellung schon alle freien Fächer belegt sind, dem Händler angezeigt wird, daß kein freies Fach mehr vorhanden ist, so daß er den Kunden entsprechend informieren kann.The object of the present invention is therefore to improve the known sales system in such a way that it is ensured that in the time between the ordering of goods by a customer from a dealer and the time when a compartment is loaded with these goods, not all free compartments other dealers are occupied and that if all free subjects are already occupied when ordering, the dealer is informed that there is no free subject available so that he can inform the customer accordingly.

Diese Aufgabe wird durch ein Verkaufssystem der eingangs genannten Art gelöst, das durch die in dem kennzeichnenden Teil des Patentanspruches 1 gekennzeichnet ist.This object is achieved by a sales system of the type mentioned, which is characterized in that in the characterizing part of claim 1.

Ein wesentlicher Vorteil des erfindungsgemäßen Verkaufssystems besteht darin, daß einerseits sichergestellt wird, daß ein Kunde gegebenenfalls informiert werden kann, daß für seinen Auftrag kein freies Fach mehr vorhanden ist und daß andererseits sichergestellt werden kann, daß nach der Entgegennahme eines Auftrages und vor der Bestückung eines Faches nicht alle freien Fächer durch andere Händler belegt werden. Vorteilhafterweise kann ein Händler am dezentralisierten Terminal, On-Line Informationen über die Bonität eines gerade bestellenden Kunden während des Verkaufs- oder Bestellungsvorganges erhalten, so daß er in Abhängigkeit von diesen Informationen entscheiden kann ob der Verkauf ausgeführt werden soll oder nicht. Anders ausgedrückt stellt das vorliegende Verkaufssystem einerseits die Lieferfähigkeit durch den Händler so weit wie möglich sicher und gibt andererseits die nötigen Informationen für dessen Lieferwilligkeit. Vorteilhafterweise kann gegebenenfalls auch ein Kunde am Terminal Informationen über die Höhe seiner aufgelaufenen Schuld seit dem letzten Abrechnungsvorgang erhalten.A major advantage of the sales system according to the invention is that, on the one hand, it is ensured that a customer can be informed, if necessary, that there is no longer a free compartment for his order, and, on the other hand, it can be ensured that after receiving an order and before loading one Subject not all free subjects are occupied by other dealers. Advantageously, a dealer at the decentralized terminal can receive on-line information about the creditworthiness of a customer who is currently ordering during the sales or ordering process, so that, depending on this information, he can decide whether the sale should be carried out or not. In other words, the present sales system, on the one hand, ensures the merchant's ability to deliver as much as possible and, on the other hand, provides the necessary information for his willingness to deliver. Advantageously, a customer may also receive information at the terminal about the amount of his accrued debt since the last billing process.

Ein weiterer Vorteil des mit den dezentralisierten Terminals ausgerüsteten Verkaufssystems besteht darin, daß auch tagsüber, während der üblichen Verkaufszeiten, durch den Händler oder sogar durch den Kunden selbst über die Terminals sogenannte "blinde Buchungen" vorgenommen werden können. Dies bedeutet, daß ein Kunde bargeldlos einkaufen kann, wobei bei diesem Kaufvorgang kein Fach belegt wird, sondern nur die Buchung auf das Kundenkonto erfolgt. Dies ist äußerst vorteilhaft, weil bei dem vorliegenden System nicht jeder Einkauf zur Abbuchung führt, was hohe Buchungskosten für den Kunden verursachen würde. Vielmehr werden beim vorliegenden System die einzelnen über den Händler bzw. Kunden direkt am Terminal vorgenommenen Einkaufsvorgänge im Speicher der Recheneinheit erfaßt und in bestimmten Abbuchungsintervallen abgerechnet, so daß für den Kunden die Zahl der Buchungen erheblich reduziert wird. Damit wird ein bargeldloser Zahlungsverkehr nicht nur für hochwertige Güter, sondern auch für Kleinsteinkäufe vertretbar.Another advantage of the sales system equipped with the decentralized terminals is that so-called "blind bookings" can also be made during the day, during normal sales times, by the dealer or even by the customer himself via the terminals. This means that a customer can make cashless purchases, whereby no subject is occupied during this purchase process, but only the booking is made to the customer account. This is extremely advantageous because with the present system not every purchase leads to debiting, which would cause high booking costs for the customer. Rather, in the present system, the individual purchasing processes carried out via the dealer or customer directly at the terminal recorded in the memory of the computing unit and billed at certain debit intervals, so that the number of bookings is significantly reduced for the customer. This means that cashless payment transactions are not only justifiable for high-value goods, but also for small stone purchases.

Weitere vorteilhafte Ausgestaltungen der Erfindung gehen aus Unteransprüchen hervor.Further advantageous embodiments of the invention emerge from the subclaims.

Im folgenden werden die Erfindung und deren Ausgestaltungen im Zusammenhang mit der Figur näher erläutert.The invention and its embodiments are explained in more detail below in connection with the figure.

Gemäß dieser Figur weist das vorliegende Verkaufssystem eine Facheinheit 1 mit Fächern 2 und einer Recheneinheit 3 auf. Jedes Fach 2 weist eine vorzugsweise elektromagnetisch verriegelbare Tür 4 auf. Die Recheneinheit 3 umfaßt wenigstens eine Anzeigeeinrichtung 5, beispielsweise einen Bildschirm, einen Speicher 11 und eine Eingabeeinrichtung 12 sowie eine Tastatur 9.According to this figure, the present sales system has a compartment unit 1 with compartments 2 and a computing unit 3. Each compartment 2 has a door 4, which can preferably be locked electromagnetically. The computing unit 3 comprises at least one display device 5, for example a screen, a memory 11 and an input device 12 and a keyboard 9.

Die Facheinheit 1 und die Recheneinheit 3 befinden sich in einem Raum 6, der in der Figur mit unterbrochenen Linien dargestellt ist, und eine ebenfalls durch unterbrochene Linien dargestellte Zugangstür 7 besitzt. Neben der Zugangstür 7 befindet sich ein Terminal 8, in das eine einem Kunden zugeordnete Kundennummer, die beispielsweise eine vierstellige Zahl ist, über eine Tastatur 8' zur Öffnung der Zugangstür 7 eingegeben werden kann. Auf diese Weise kann der Kreis der Personen, die Zutritt zum Raum 6 erhalten, begrenzt werden.The compartment unit 1 and the computing unit 3 are located in a room 6, which is shown in the figure with broken lines and has an access door 7 which is also shown with broken lines. Next to the access door 7 there is a terminal 8 into which a customer number assigned to a customer, for example a four-digit number, is opened via a keyboard 8 ' Access door 7 can be entered. In this way, the number of people who have access to room 6 can be limited.

Der Raum befindet sich in einem Gebäude, in dem vorzugsweise mehrere unterschiedliche Verkaufsläden, z.B. ein Metzger-, ein Bäcker-, ein Feinkost- und ein Drogerieladen, vorhanden sind, die ihre Waren insbesondere während der üblichen Ladenschlußzeiten über die Fächer 2 vertreiben.The room is located in a building in which there are preferably several different shops, e.g. a butcher, a bakery, a delicatessen and a drugstore are available, which sell their goods via compartments 2, in particular during the normal closing times.

Der Warenvertrieb über die Fächer 2 funktioniert in der folgenden Weise. Während der üblichen Verkaufszeiten bestellt ein Kunde nach Nennung seines Namens und seiner Kundennummer, die die Kennung für den Wareneinkauf darstellt, die von ihm gewünschten Waren.The distribution of goods via compartments 2 works in the following way. During normal sales hours, a customer orders the goods he wants after naming his name and customer number, which is the identifier for the purchase of goods.

Nach der Entgegennahme eines Auftrages stellt der Händler die bestellten Waren zusammen und trägt diese in den Raum 6. Durch Betätigen der Tasten 9' einer Tastatur 9 an der Recheneinheit 3 gibt der Händler nun verschiedene Informationen in den Speicher 11 der Recheneinheit 3 ein. Diese Information betreffen die Kundennummer, den Preis der in einem Fach 2 abzulegenden Waren und eine den entsprechenden Laden- bzw. Händler identifizierende Information (Händlercode). Aufgrund der in dem Speicher 11 gespeicherten Informationen ermittelt der Rechner der Recheneinheit 3 aus der vorzugsweise vierstelligen Kundennummer die ausführliche Kontonummer. Die Recheneinheit 3 bezeichnet daraufhin aus der Mehrzahl der Fächer 2 dann, wenn für den entsprechenden Kunden bzw. für die ihm zugeordnete Kundennummer noch kein Fach 2 bereitgestellt wurde, ein leeres Fach 2. Dieses Fach 2 wird dem Händler auf dem Bildschirm 5 angezeigt. Die Recheneinheit 3 liefert dann ein Entriegelungssignal an den elektromagnetischen Verriegelungsmechanismus des bezeichneten Faches 2, so daß die Tür 4 dieses Faches 2 geöffnet werden kann.After accepting an order, the dealer assembles the ordered goods and enters them in room 6. By pressing the keys 9 'of a keyboard 9 on the computing unit 3, the dealer now enters various information into the memory 11 of the computing unit 3. This information relates to the customer number, the price of the goods to be stored in a compartment 2 and information identifying the corresponding shop or dealer (dealer code). On the basis of the information stored in the memory 11, the computer of the computing unit 3 determines the detailed from the preferably four-digit customer number Bank account number. The computing unit 3 then designates an empty compartment 2 from the plurality of compartments 2, if no compartment 2 has yet been provided for the corresponding customer or for the customer number assigned to him. This compartment 2 is displayed to the dealer on the screen 5. The computing unit 3 then delivers an unlocking signal to the electromagnetic locking mechanism of the designated compartment 2, so that the door 4 of this compartment 2 can be opened.

Um die zuvor genannten Operationen ausführen zu können, besitzt die Recheneinheit 3 den bereits genannten Speicher 11. In diesem Speicher 11 sind beispielsweise bis zu 10.000 oder mehr Kundennummern, sowie die entsprechenden Kontonummern und Adressen bzw. andere relevante Daten der zum Einkauf berechtigten Personen gespeichert. Diese Information werden dem Speicher 11 dann erstmals eingegeben, wenn Kunden die Teilnahme am System erklären.In order to be able to carry out the aforementioned operations, the computing unit 3 has the memory 11 already mentioned. This memory 11 stores, for example, up to 10,000 or more customer numbers, as well as the corresponding account numbers and addresses or other relevant data of the persons authorized to purchase. This information is entered into the memory 11 for the first time when customers declare their participation in the system.

Zur Entnahme der für ihn in einem oder mehreren Fächern 2 bereitgestellten Waren verschafft sich der Kunde zunächst in der oben bereits beschriebenen Weise durch Eingabe seiner Kundennummer in die Tastatur 8' des Terminals 8 Zugang zum Raum 6. An der Recheneinheit 3 führt nun der Kunde zweckmäßigerweise seine Scheck- oder Kreditkarte in den Schlitz der Eingabeeinrichtung 12. Nachdem in die Recheneinheit 3 bzw. den Speicher 11 auf diese Weise die Kontonummer des Kunden eingelesen wurde, wird am Bildschirm 5 angezeigt, in welchem Fach 2 bzw. in welchen Fächern 2 die bereitgestellten Waren sich befinden. Gleichzeitig wird der zu bezahlende Betrag angezeigt und das entsprechende Fach 2 entriegelt, so daß der Kunde die für ihn bereitgestellten Waren entnehmen kann. Im Speicher 11 wird der zu entrichtende Betrag zusammen mit der Kontonummer des Kunden und der den Händler identifizierenden Information (Händlercode) abgespeichert. Das bislang beschriebene Verkaufssystem ist bekannt.To remove the goods made available to him in one or more compartments 2, the customer first gains access to room 6 by entering his customer number into the keyboard 8 'of the terminal 8 in the manner already described above. The customer now expediently leads to the computing unit 3 his check or credit card into the slot of the input device 12. After the account number of the customer has been read into the computing unit 3 or the memory 11 in this way, the screen 5 displayed in which compartment 2 or in which compartments 2 the goods provided are located. At the same time, the amount to be paid is displayed and the corresponding compartment 2 is unlocked so that the customer can remove the goods provided for him. The amount to be paid is stored in the memory 11 together with the account number of the customer and the information identifying the dealer (dealer code). The sales system described so far is known.

Um bei diesem bekannten Verkaufssystem Fälle zu vermeiden, in denen einem Kunden die bestellten Waren nicht in einem Fach zur Verfügung gestellt werden können, weil entweder schon bei der Bestellung keine freien Fächer vorhanden sind oder weil in der Zeit zwischen dem Eingang der z.B. telefonischen Bestellung und der Bestückung eines Faches sämtliche freien Fächer 2 durch andere Händler belegt wurden, werden Terminals dezentral aufgestellt. Beispielsweise wird in der Metzgerei ein Terminal 50-1, in der Bäckerei ein Terminal 50-2, im Feinkostladen ein Terminal 50-3 und in der Drogerie ein Terminal 50-4 etc. aufgestellt. Jedes Terminal weist eine Tastatur 51-1, 51-2, 51-3, 51-4 etc. auf. Das Terminal 50-1 ist über die Leitung 52-1, das Terminal 50-2 über die Leitung 52-2, das Terminal 50-3 über die Leitung 52-3 und das Terminal 50-4 über die Leitung 52-4 mit der Recheneinheit 3 im Raum 6 verbunden. Das Terminal 50-1 weist einen Kartenleser 54-1, das Terminal 50-2 eine Kartenleser 54-2, das Terminal 50-3 einen Kartenleser 54-3 und das Terminal 50-4 einen Kartenleser 54-4 auf.In order to avoid cases in this known sales system in which the ordered goods cannot be made available to a customer in a compartment, either because there are no free compartments already when the order is placed or because in the period between the receipt of the telephone order and, for example When a subject is populated, all free compartments 2 are occupied by other dealers, terminals are set up decentrally. For example, a terminal 50-1 is set up in the butcher shop, a terminal 50-2 in the bakery, a terminal 50-3 in the deli and a terminal 50-4 etc. in the drugstore. Each terminal has a keyboard 51-1, 51-2, 51-3, 51-4 etc. Terminal 50-1 is connected via line 52-1, terminal 50-2 via line 52-2, terminal 50-3 via line 52-3 and terminal 50-4 via line 52-4 Computing unit 3 connected in room 6. The terminal 50-1 has a card reader 54-1, the terminal 50-2 one Card reader 54-2, the terminal 50-3 a card reader 54-3 and the terminal 50-4 a card reader 54-4.

Um zu verhindern, daß in der Zeit zwischen einer Bestellungsannahme und der tatsächlichen Fachbelegung sämtliche freien Fächer 2 durch andere Händler vergeben werden, so daS für die Bestellung kein freies Fach 2 mehr vorhanden ist, kann ein die Bestellung entgegennehmender Händler, beispielsweise der Metzger, am Terminal 50-1 sofort bei der Entgegennahme der Bestellung ein freies Fach dadurch belegen, daß er dem Terminal 50-1 an der Tastatur 51-1 die Kundennummer und den Preis der bestellten Waren eingibt. In dem Fall, in dem kein freies Fach 2 vorhanden ist, wird dies dem Metzger an einer Anzeigeeinrichtung 53-1 des Terminals 50-1 angezeigt. Dem Metzger wird im Falle einer Fachbelegung die Nummer des reservierten Faches 2 sowohl am Terminal 50-1 als auch später am Monitor 5 der Recheneinheit 3 angezeigt. Er braucht sich daher diese Fachnummer nicht zu merken.In order to prevent all free compartments 2 from being allocated by other dealers between the time an order is accepted and the actual occupancy, so that there is no free compartment 2 available for the order, a dealer accepting the order, for example the butcher, can do so on Terminal 50-1 immediately occupy a free compartment when accepting the order by entering the customer number and the price of the ordered goods on terminal 50-1 on the keyboard 51-1. In the case where there is no free compartment 2, this is displayed to the butcher on a display device 53-1 of the terminal 50-1. In the event of occupancy, the butcher is shown the number of the reserved compartment 2 both at the terminal 50-1 and later on the monitor 5 of the computing unit 3. He therefore does not need to remember this subject number.

Zudem können dem Händler verschiedene Informationen, wie z.B. Informationen über die Bonität des Kunden, den Buchungsbetrag des Tages zu Prüfungszwecken und die Restkapazität an freien Fächern an der Anzeigeeinrichtung 53-1 gegeben werden. Bei einer vorteilhaften Ausgestaltung werden noch weitergehende Informationen aus einer Datenbank bereitgestellt. Diese weitergehenden Informationen betreffen beispielsweise ein Foto oder das Kaufverhalten des Kunden. Der Händler kann sich daher verkaufsfördernd und individuell auf den Kunden einstellen.In addition, the dealer can be given various information, such as information about the customer's creditworthiness, the booking amount of the day for checking purposes and the remaining capacity in free compartments on the display device 53-1. In an advantageous embodiment, further information is provided from a database. This additional information concerns, for example, a photo or the customer's buying behavior. The dealer can therefore adapt to the customer and promote sales.

Eine wesentliche Funktion der Terminals 50-1, 50-2, 50-3, 50-4 etc. besteht auch darin, daß sogenannte "blinde Buchungen" beim direkten Bareinkauf in den Verkaufsläden ausgeführt werden können. Unter einer "blinden Buchung" wird dabei verstanden, daß ein Kunde auch tagsüber bargeldlos einkaufen kann, wobei kein Fach belegt wird, die Buchung aber auf das Kundenkonto erfolgt. Da die Abbuchungen bei dem vorliegenden System nur in größeren Intervallen erfolgen, hat dies den Vorteil, daß das Konto des Kunden nicht bei jedem Einkauf, auch wenn es sich dabei nur um einen kleinen Einkauf handeln sollte, belastet wird, wie dies bei den Systemen des Standes der Technik der Fall ist. Zur Ausführung einer "blinden Buchung" gibt der Händler am Terminal 2, beispielsweise am Terminal 50-2 des Bäckerladens, über die Tastatur 51-2 den Preis der vom Kunden im Bäckerladen ausgewählten Waren ein. Der Kunde oder Händler gibt zudem durch Einschieben seiner Scheck-, Kredit- oder Kundenkarte in den Kartenleser 54-2 seine Kontonummer ein. Ergänzend kann er aus Sicherheitsgründen über die Tastatur 51-2 seine Kundennummer eingeben. Diese Daten werden über die Leitung 52-2 an den Speicher 11 der Recheneinheit 3 übertragen und dort in der bekannten Weise verarbeitet. Da die Waren nicht in ein Fach 2 eingebracht werden, weil sie der Kunde sofort mitnimmt, wird entweder über die Betätigung einer Taste, vorzugsweise an der Tastatur 51-2 des Terminals 50-2 oder durch die Erfassung und Bewertung der Eingabe der Scheck-, Kredit- oder Kundenkarte in den Kartenleser 54-2 der Recheneinheit 3 mitgeteilt, daß kein Fach zu belegen ist. Die an die Recheneinheit 3 übertragenen Daten werden in der bekannten Weise gespeichert. Nach vorgegebenen Zeitintervallen wird das Konto des Kunden belastet. Anders ausgedrückt wird die Recheneinheit 3 nur im Hinblick auf die Erfassung und die für die Abrechnung erforderliche Datenverarbeitung ausgenutzt, weil bei der blinden Buchung die die Fachbelegung, die Fachverriegelung und die Fachöffnung betreffenden Schritte nicht ausgeführt werden.An essential function of the terminals 50-1, 50-2, 50-3, 50-4 etc. is also that so-called "blind bookings" can be carried out in direct cash purchases in the shops. A "blind booking" is understood to mean that a customer can also make cashless purchases during the day, whereby no subject is occupied, but the booking is made to the customer account. Since the debits in the present system are only made at larger intervals, this has the advantage that the customer's account is not debited with every purchase, even if it is only a small purchase, as is the case with the systems of the State of the art is the case. In order to carry out a "blind booking", the retailer at terminal 2, for example at terminal 50-2 of the bakery shop, uses the keyboard 51-2 to enter the price of the goods selected by the customer in the bakery shop. The customer or dealer also enters his account number by inserting his check, credit or customer card into the card reader 54-2. In addition, he can enter his customer number on the keyboard 51-2 for security reasons. These data are transmitted via line 52-2 to the memory 11 of the computing unit 3 and processed there in the known manner. Since the goods are not placed in a compartment 2 because the customer takes them with them immediately, either by pressing a key, preferably on the keyboard 51-2 of the terminal 50-2 or by detecting and evaluating the entry of the check, credit or customer card in the card reader 54-2 of the computing unit 3 that no subject is to be occupied. The data transmitted to the computing unit 3 are stored in the known manner. The customer's account will be debited at specified intervals. In other words, the arithmetic unit 3 is used only with regard to the acquisition and the data processing required for the billing, because the blind booking does not carry out the steps relating to the subject allocation, the subject locking and the subject opening.

Normalerweise steht in jedem Laden ein Terminal zur Verfügung. In diesem Fall muß der Händler seinen Händlercode nicht eingeben, weil die Terminaladresse bereits die Identifizierung des Händlers darstellt. Wenn sich aber zwei oder mehrere Händler, beispielsweise aus Kostengründen ein Terminal teilen, gibt jeder Händler bei einer Bestellung seinen ihn identifizierenden Händlercode vorzugsweise durch Einschieben einer Magnetkarte in den Kartenleser 54-1, 54-2, 54-3 oder 54-4 ein. Um einen Mißbrauch zu vermeiden, gibt der Händler vorzugsweise zusätzlich als Sicherheitsmechanismus über die Tastatur 51-1, 51-2, 51-3 oder 51-4 einen PIN-Code ein. Eine Buchung ist dann nur möglich, wenn sich der Händler am Terminal 50-1, 50-2, 50-3 oder 50-4 mit der Magnetkarte und dem PIN-Code identifiziert hat.A terminal is usually available in every shop. In this case, the dealer does not have to enter his dealer code, because the terminal address already identifies the dealer. If, however, two or more retailers share a terminal, for example for cost reasons, each retailer enters his or her retailer code identifying him when placing an order, preferably by inserting a magnetic card into the card reader 54-1, 54-2, 54-3 or 54-4. In order to avoid misuse, the dealer preferably additionally enters a PIN code as a security mechanism via the keyboard 51-1, 51-2, 51-3 or 51-4. A booking is only possible if the dealer has identified himself with the magnetic card and the PIN code at terminal 50-1, 50-2, 50-3 or 50-4.

Claims (10)

Verkaufssystem, bei dem in einem Raum (6) eine Facheinheit (1) mit einer vorgegebenen Anzahl von Fächern (2), die jeweils eine durch eine Verriegelungseinrichtung verriegelbare Tür (4) aufweisen, und mit einer Recheneinheit (3) angeordnet ist, dadurch gekennzeichnet, daß

vom Raum (6) entfernt wenigstens ein Terminal (50-1, 50-2, 50-3, 50-4) angeordnet und über eine Leitung (52-1, 52-2, 52-3, 52-4) mit der Recheneinheit (3) verbundunden ist, daß

das Terminal (50-1, 50-2, 50-3, 50-4) eine Anzeigeeinrichtung (53-1, 53-2, 53-3, 53-4) aufweist, daß

bei der Entgegennahme einer Bestellung ein Händler eine Information zur sofortigen Fachbelegung am Terminal (50-1, 50-2, 50-3, 50-4) eingibt, und daß

die Recheneinheit (3) an der Anzeigeeinrichtung (53-1, 53-2, 53-3, 53-4) anzeigt, welches Fach (2) für die bestellten Waren reserviert wurde, oder anzeigt, daß kein Fach (2) zur Aufnahme der bestellten Waren zur Verfügung steht.Sale system in which in a room (6) a tray unit (1) having a predetermined number of compartments (2) each having a lockable by a locking device door (4) and is arranged with a computing unit (3), characterized in that that

from the room (6) at least one terminal (50-1, 50-2, 50-3, 50-4) arranged and via a line (52-1, 52-2, 52-3, 52-4) with the Computing unit (3) is connected that

the terminal (50-1, 50-2, 50-3, 50-4) has a display device (53-1, 53-2, 53-3, 53-4) that

when accepting an order a dealer enters information for immediate occupancy at the terminal (50-1, 50-2, 50-3, 50-4), and that

the computing unit (3) on the display device (53-1, 53-2, 53-3, 53-4) indicates which compartment (2) has been reserved for the ordered goods, or indicates that no compartment (2) for receiving of the ordered goods is available. Verkaufssystem nach Anspruch 1, dadurch gekennzeichnet, daß der Händler als Information zur sofortigen Fachbelegung an einer Tastatur (51-1, 51-2, 51-3, 51-4) des Terminals (50-1, 50-2, 50-3, 50-4) die Kundennummer des bestellenden Kunden und den Preis der bestellten Ware eingibt.Sales system according to claim 1, characterized in that the dealer as information for immediate Subject allocation on a keyboard (51-1, 51-2, 51-3, 51-4) of the terminal (50-1, 50-2, 50-3, 50-4) the customer number of the ordering customer and the price of the ordered Goods enters. Verkaufssystem nach Anspruch 1 oder 2, dadurch gekennzeichnet, daß der Recheneinheit (3) durch Betätigen einer Einrichtung am Terminal (50-1, 50-2, 50-3, 50-4) mitteilbar ist, daß kein Fach (2) zu belegen ist, daß der Händler oder Kunde am Terminal (50-1, 50-2, 50-3, 50-4) die Kontonummer des Kunden eingibt, daß der Händler am Terminal (50-1, 50-2, 50-3, 50-4) den Preis der vom Kunden gekauften Waren eingibt und daß die Recheneinheit (3) die an sie übertragenen Daten im Speicher (11) zur Belastung des Kontos des Kunden speichert.Sales system according to claim 1 or 2, characterized in that the computing unit (3) can be notified by actuating a device at the terminal (50-1, 50-2, 50-3, 50-4) that no compartment (2) can be occupied is that the dealer or customer at the terminal (50-1, 50-2, 50-3, 50-4) enters the customer's account number, that the dealer at the terminal (50-1, 50-2, 50-3, 50-4) enters the price of the goods purchased by the customer and that the computing unit (3) stores the data transmitted to it in the memory (11) to debit the customer's account. Verkaufssystem nach Anspruch 3, dadurch gekennzeichnet, daß der Händler den Preis durch Betätigen der Tastatur (51-1, 51-2, 51-3, 51-4) eingibt.Sales system according to claim 3, characterized in that the dealer enters the price by operating the keyboard (51-1, 51-2, 51-3, 51-4). Verkaufssystem nach Anspruch 3 oder 4, dadurch gekennzeichnet, daß die Einrichtung eine Taste der Tastatur (51-1, 51-2, 51-3, 51-4) ist.Sales system according to claim 3 or 4, characterized in that the device is a key of the keyboard (51-1, 51-2, 51-3, 51-4). Verkaufssystem nach einem der Ansprüche 3 bis 5, dadurch gekennzeichnet, daß die Kontonummer durch Einschieben einer Scheck-, Kredit- oder Kundenkarte in die als Kartenleser ausgebildete Eingabeeinrichtung (54-1, 54-2, 54-3, 54-4) eingegeben wird.Sales system according to one of claims 3 to 5, characterized in that the account number by inserting a check, credit or customer card into the input device (54-1, 54-2, 54-3, 54-4) designed as a card reader is entered. Verkaufssystem nach einem der Ansprüche 1 bis 6, dadurch gekennzeichnet, daß jeweils ein Terminal (50-1, 50-2, 50-3, 50-4) in einem Laden der am Verkaufssystem teilnehmenden Händler angeordnet ist.Sales system according to one of claims 1 to 6, characterized in that in each case one terminal (50-1, 50-2, 50-3, 50-4) is arranged in a shop of the dealers participating in the sales system. Verkaufssystem nach einem der Ansprüche 1 bis 6, dadurch gekennzeichnet, daß jeweils ein Terminal (50-1, 50-2, 50-3, 50-4) mehreren am Verkaufssystem teilnehmenden Händlern zugeordnet ist und daß am Terminal (50-1, 50-2, 50-3, 50-4) ein einen Händler identifizierender Händlercode eingebbar ist.Sales system according to one of claims 1 to 6, characterized in that in each case one terminal (50-1, 50-2, 50-3, 50-4) is assigned to several dealers participating in the sales system and that at the terminal (50-1, 50 -2, 50-3, 50-4) a dealer code identifying a dealer can be entered. Verkaufssystem nach Anspruch 8, dadurch gekennzeichnet, daß durch den Händler zusätzlich zu dem Händlercode ein PIN-Code eingebbar ist.Sales system according to claim 8, characterized in that a PIN code can be entered by the dealer in addition to the dealer code. Verkaufssystem nach Anspruch 8 oder 9, dadurch gekennzeichnet, daß der Händlercode durch Einschieben einer Magnetkarte in die Eingabeeinrichtung (54-1, 54-2, 54-3, 54-4) eingebbar ist.Sales system according to claim 8 or 9, characterized in that the dealer code can be entered by inserting a magnetic card into the input device (54-1, 54-2, 54-3, 54-4).
EP92115350A 1991-09-10 1992-09-08 Vending system with a certain number of compartments Expired - Lifetime EP0531942B1 (en)

Applications Claiming Priority (2)

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DE4130033 1991-09-10
DE4130033A DE4130033C2 (en) 1991-09-10 1991-09-10 Sales system

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EP0531942A3 EP0531942A3 (en) 1993-07-14
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FR2711439A1 (en) * 1993-10-18 1995-04-28 Frest Sa Company catering installation with ordering and collection of meals with the aid of a badge
EP0803846A1 (en) * 1994-10-19 1997-10-29 Hitachi, Ltd. Transaction-oriented electronic accommodation system
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GB2310301A (en) * 1996-02-14 1997-08-20 Alexander James Munro Dispensing medicinal products
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CN106297014A (en) * 2016-08-24 2017-01-04 重庆大学 A kind of self-service dealing system and method

Also Published As

Publication number Publication date
DE4130033C2 (en) 1995-10-19
DE59209212D1 (en) 1998-04-09
DE4130033A1 (en) 1993-03-18
EP0531942B1 (en) 1998-03-04
ES2115628T3 (en) 1998-07-01
EP0531942A3 (en) 1993-07-14
ATE163785T1 (en) 1998-03-15
DK0531942T3 (en) 1998-11-30

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