DE69810819T2 - Funktionsweise und gerät eines automatischen telefonauskunftsdienstes - Google Patents

Funktionsweise und gerät eines automatischen telefonauskunftsdienstes

Info

Publication number
DE69810819T2
DE69810819T2 DE69810819T DE69810819T DE69810819T2 DE 69810819 T2 DE69810819 T2 DE 69810819T2 DE 69810819 T DE69810819 T DE 69810819T DE 69810819 T DE69810819 T DE 69810819T DE 69810819 T2 DE69810819 T2 DE 69810819T2
Authority
DE
Germany
Prior art keywords
caller
determining
information service
functioning
automatic telephone
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
DE69810819T
Other languages
English (en)
Other versions
DE69810819D1 (de
Inventor
Kommer Robert Van
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Swisscom AG
Original Assignee
Swisscom AG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Swisscom AG filed Critical Swisscom AG
Publication of DE69810819D1 publication Critical patent/DE69810819D1/de
Application granted granted Critical
Publication of DE69810819T2 publication Critical patent/DE69810819T2/de
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42204Arrangements at the exchange for service or number selection by voice
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931Directory assistance systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2242/00Special services or facilities
    • H04M2242/22Automatic class or number identification arrangements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42034Calling party identification service
    • H04M3/42059Making use of the calling party identifier
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42085Called party identification service
    • H04M3/42093Notifying the calling party of information on the called or connected party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42085Called party identification service
    • H04M3/42102Making use of the called party identifier
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/72Finding out and indicating number of calling subscriber

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
  • Mobile Radio Communication Systems (AREA)
DE69810819T 1998-06-09 1998-06-09 Funktionsweise und gerät eines automatischen telefonauskunftsdienstes Expired - Lifetime DE69810819T2 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/CH1998/000247 WO1999065215A1 (fr) 1998-06-09 1998-06-09 Procede de gestion d'un service de renseignement telephonique automatise et systeme de renseignement automatique adapte

Publications (2)

Publication Number Publication Date
DE69810819D1 DE69810819D1 (de) 2003-02-20
DE69810819T2 true DE69810819T2 (de) 2003-11-06

Family

ID=4551335

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69810819T Expired - Lifetime DE69810819T2 (de) 1998-06-09 1998-06-09 Funktionsweise und gerät eines automatischen telefonauskunftsdienstes

Country Status (5)

Country Link
EP (1) EP1086568B1 (de)
AT (1) ATE231312T1 (de)
AU (1) AU7518098A (de)
DE (1) DE69810819T2 (de)
WO (1) WO1999065215A1 (de)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7933776B2 (en) 2005-10-20 2011-04-26 Honda Motor Co., Ltd. Device controller prompting for complete or one-by-one speech input based on user's skill level

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1102241A1 (de) * 1999-11-19 2001-05-23 Medical Development & Technology Information Division B.V. Adaptives sprachgesteuerte Dialogsystem
DE10046359A1 (de) * 2000-09-20 2002-03-28 Philips Corp Intellectual Pty Dialogsystem
FR2814625B1 (fr) * 2000-09-25 2003-01-03 Prosodie Systeme de telephonie avec sous-titrage et/ou traduction
US7920682B2 (en) 2001-08-21 2011-04-05 Byrne William J Dynamic interactive voice interface
US7136459B2 (en) * 2004-02-05 2006-11-14 Avaya Technology Corp. Methods and apparatus for data caching to improve name recognition in large namespaces

Family Cites Families (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1989000793A1 (en) * 1987-07-10 1989-01-26 American Telephone & Telegraph Company Directory assistance systems
US5165095A (en) * 1990-09-28 1992-11-17 Texas Instruments Incorporated Voice telephone dialing
CA2091658A1 (en) * 1993-03-15 1994-09-16 Matthew Lennig Method and apparatus for automation of directory assistance using speech recognition
US5732187A (en) * 1993-09-27 1998-03-24 Texas Instruments Incorporated Speaker-dependent speech recognition using speaker independent models
FI935142A (fi) * 1993-11-19 1995-05-20 Nokia Telecommunications Oy Menetelmä tilaajan identifioimiseksi kiinteässä verkossa
US5689547A (en) * 1995-11-02 1997-11-18 Ericsson Inc. Network directory methods and systems for a cellular radiotelephone
US5841852A (en) * 1995-12-29 1998-11-24 Mci Communications Corporation Method and system for telecommunications language support
US6167117A (en) * 1996-10-07 2000-12-26 Nortel Networks Limited Voice-dialing system using model of calling behavior

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7933776B2 (en) 2005-10-20 2011-04-26 Honda Motor Co., Ltd. Device controller prompting for complete or one-by-one speech input based on user's skill level

Also Published As

Publication number Publication date
DE69810819D1 (de) 2003-02-20
EP1086568B1 (de) 2003-01-15
WO1999065215A1 (fr) 1999-12-16
AU7518098A (en) 1999-12-30
ATE231312T1 (de) 2003-02-15
EP1086568A1 (de) 2001-03-28

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Legal Events

Date Code Title Description
8364 No opposition during term of opposition
8327 Change in the person/name/address of the patent owner

Owner name: SWISSCOM FIXNET AG, BERN, CH

8327 Change in the person/name/address of the patent owner

Owner name: SWISSCOM AG, BERN, CH