DE69226807D1 - Bedienungsplatzendgerät mit mehreren Schleifenschaltungen - Google Patents

Bedienungsplatzendgerät mit mehreren Schleifenschaltungen

Info

Publication number
DE69226807D1
DE69226807D1 DE69226807T DE69226807T DE69226807D1 DE 69226807 D1 DE69226807 D1 DE 69226807D1 DE 69226807 T DE69226807 T DE 69226807T DE 69226807 T DE69226807 T DE 69226807T DE 69226807 D1 DE69226807 D1 DE 69226807D1
Authority
DE
Germany
Prior art keywords
operator terminal
loop circuits
multiple loop
circuits
operator
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
DE69226807T
Other languages
English (en)
Other versions
DE69226807T2 (de
Inventor
Nobuyuki Sakai
Hiroaki Kikuchi
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Application granted granted Critical
Publication of DE69226807D1 publication Critical patent/DE69226807D1/de
Publication of DE69226807T2 publication Critical patent/DE69226807T2/de
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/60—Semi-automatic systems, i.e. in which the numerical selection of the outgoing line is under the control of an operator
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Monitoring And Testing Of Exchanges (AREA)
DE69226807T 1991-05-17 1992-05-15 Bedienungsplatzendgerät mit mehreren Schleifenschaltungen Expired - Fee Related DE69226807T2 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP3140675A JPH04341040A (ja) 1991-05-17 1991-05-17 交換台紐回路方式

Publications (2)

Publication Number Publication Date
DE69226807D1 true DE69226807D1 (de) 1998-10-08
DE69226807T2 DE69226807T2 (de) 1999-05-12

Family

ID=15274144

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69226807T Expired - Fee Related DE69226807T2 (de) 1991-05-17 1992-05-15 Bedienungsplatzendgerät mit mehreren Schleifenschaltungen

Country Status (5)

Country Link
US (1) US5367568A (de)
EP (1) EP0513807B1 (de)
JP (1) JPH04341040A (de)
DE (1) DE69226807T2 (de)
HK (1) HK1008378A1 (de)

Family Cites Families (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3294922A (en) * 1963-09-13 1966-12-27 Bell Telephone Labor Inc Operator position equipment for telephone systems
US3297828A (en) * 1963-10-23 1967-01-10 Bell Telephone Labor Inc Operator position control equipment for serving calls on an overlap basis
US3702380A (en) * 1971-01-21 1972-11-07 Stromberg Carlson Corp Queue for electronic telephone exchange
US4599493A (en) * 1984-08-28 1986-07-08 Tbs International, Inc. Multi-line telephone control system
US4656623A (en) * 1985-05-03 1987-04-07 American Telephone And Telegraph Company Agent communication arrangements for telecommunication systems
US4656624A (en) * 1985-05-03 1987-04-07 At&T Bell Laboratories Operator communication arrangements for operator assistance systems
JPH0714230B2 (ja) * 1988-05-19 1995-02-15 富士通株式会社 着信呼の分配制御方式
US4953204A (en) * 1989-10-17 1990-08-28 At&T Bell Laboratories Multilocation queuing for telephone calls
JPH04287468A (ja) * 1991-03-18 1992-10-13 Fujitsu Ltd 交換台装置の多紐制御方法

Also Published As

Publication number Publication date
EP0513807B1 (de) 1998-09-02
JPH04341040A (ja) 1992-11-27
EP0513807A2 (de) 1992-11-19
EP0513807A3 (de) 1994-01-05
US5367568A (en) 1994-11-22
HK1008378A1 (en) 1999-05-07
DE69226807T2 (de) 1999-05-12

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Legal Events

Date Code Title Description
8364 No opposition during term of opposition
8339 Ceased/non-payment of the annual fee