DE602006015946D1 - Enten, dialogelementen und sitzungsbeginnprotokollnachrichten für telefondienstanwendungen - Google Patents
Enten, dialogelementen und sitzungsbeginnprotokollnachrichten für telefondienstanwendungenInfo
- Publication number
- DE602006015946D1 DE602006015946D1 DE602006015946T DE602006015946T DE602006015946D1 DE 602006015946 D1 DE602006015946 D1 DE 602006015946D1 DE 602006015946 T DE602006015946 T DE 602006015946T DE 602006015946 T DE602006015946 T DE 602006015946T DE 602006015946 D1 DE602006015946 D1 DE 602006015946D1
- Authority
- DE
- Germany
- Prior art keywords
- ducks
- telephone applications
- session initiation
- initiation protocol
- meeting starting
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
- H04L9/40—Network security protocols
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4938—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals comprising a voice browser which renders and interprets, e.g. VoiceXML
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/102—Gateways
- H04L65/1043—Gateway controllers, e.g. media gateway control protocol [MGCP] controllers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1096—Supplementary features, e.g. call forwarding or call holding
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1101—Session protocols
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1101—Session protocols
- H04L65/1104—Session initiation protocol [SIP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/40—Support for services or applications
- H04L65/401—Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0029—Provisions for intelligent networking
- H04Q3/0054—Service creation techniques
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
- H04L69/08—Protocols for interworking; Protocol conversion
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/35—Aspects of automatic or semi-automatic exchanges related to information services provided via a voice call
- H04M2203/355—Interactive dialogue design tools, features or methods
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13034—A/D conversion, code compression/expansion
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13389—LAN, internet
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US68713505P | 2005-06-03 | 2005-06-03 | |
PCT/US2006/021634 WO2006133033A2 (en) | 2005-06-03 | 2006-06-05 | Generating and transforming call control elements, dialog elements and session initiation protocol messages |
Publications (1)
Publication Number | Publication Date |
---|---|
DE602006015946D1 true DE602006015946D1 (de) | 2010-09-16 |
Family
ID=37000116
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
DE602006015946T Active DE602006015946D1 (de) | 2005-06-03 | 2006-06-05 | Enten, dialogelementen und sitzungsbeginnprotokollnachrichten für telefondienstanwendungen |
Country Status (7)
Country | Link |
---|---|
US (3) | US20070041528A1 (de) |
EP (1) | EP1886467B1 (de) |
JP (1) | JP2008546325A (de) |
AT (1) | ATE476822T1 (de) |
CA (1) | CA2610700A1 (de) |
DE (1) | DE602006015946D1 (de) |
WO (1) | WO2006133033A2 (de) |
Families Citing this family (47)
Publication number | Priority date | Publication date | Assignee | Title |
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US7031442B1 (en) | 1997-02-10 | 2006-04-18 | Genesys Telecommunications Laboratories, Inc. | Methods and apparatus for personal routing in computer-simulated telephony |
US6480600B1 (en) | 1997-02-10 | 2002-11-12 | Genesys Telecommunications Laboratories, Inc. | Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality |
US6104802A (en) | 1997-02-10 | 2000-08-15 | Genesys Telecommunications Laboratories, Inc. | In-band signaling for routing |
US6711611B2 (en) | 1998-09-11 | 2004-03-23 | Genesis Telecommunications Laboratories, Inc. | Method and apparatus for data-linking a mobile knowledge worker to home communication-center infrastructure |
US6985943B2 (en) | 1998-09-11 | 2006-01-10 | Genesys Telecommunications Laboratories, Inc. | Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center |
USRE46528E1 (en) | 1997-11-14 | 2017-08-29 | Genesys Telecommunications Laboratories, Inc. | Implementation of call-center outbound dialing capability at a telephony network level |
US7907598B2 (en) * | 1998-02-17 | 2011-03-15 | Genesys Telecommunication Laboratories, Inc. | Method for implementing and executing communication center routing strategies represented in extensible markup language |
US6332154B2 (en) | 1998-09-11 | 2001-12-18 | Genesys Telecommunications Laboratories, Inc. | Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface |
USRE46153E1 (en) | 1998-09-11 | 2016-09-20 | Genesys Telecommunications Laboratories, Inc. | Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment |
US7929978B2 (en) | 1999-12-01 | 2011-04-19 | Genesys Telecommunications Laboratories, Inc. | Method and apparatus for providing enhanced communication capability for mobile devices on a virtual private network |
US20050190706A1 (en) * | 2004-02-26 | 2005-09-01 | Henderson Eric A. | Automatic conferencing service |
JP2008546325A (ja) * | 2005-06-03 | 2008-12-18 | ソーナス ネットワークス, インコーポレイテッド | テレフォニーサービスアプリケーションのための呼制御エレメント、ダイアログエレメント、及びセッション開始プロトコルメッセージの生成、及び変換 |
CN101297532A (zh) * | 2005-10-31 | 2008-10-29 | 艾利森电话股份有限公司 | 一部分按键通话会话的传递 |
US20070150442A1 (en) * | 2005-12-20 | 2007-06-28 | Chin Frances M | Library services in communication networks |
US9008075B2 (en) | 2005-12-22 | 2015-04-14 | Genesys Telecommunications Laboratories, Inc. | System and methods for improving interaction routing performance |
CN100428755C (zh) * | 2006-01-24 | 2008-10-22 | 华为技术有限公司 | 一种电路域终端实现业务自助的方法及实体 |
CA2653227A1 (en) * | 2006-06-02 | 2007-12-13 | Telefonaktiebolaget L M Ericsson (Publ) | Method and apparatuses for establishing a session between a client terminal and a media supply system to transport a unicast media stream over an ip network |
US20080016181A1 (en) * | 2006-07-13 | 2008-01-17 | Erik John Burckart | Method and system for providing remote media |
US8488592B2 (en) * | 2006-08-03 | 2013-07-16 | Aspect Software, Inc. | Unified session detail records |
US20080155492A1 (en) * | 2006-12-22 | 2008-06-26 | International Business Machines Corporation | Development tool for creating converged applications that include sip and web components |
US8027446B2 (en) * | 2007-01-23 | 2011-09-27 | Ubiquity Software Corporation Limited | System and method for providing service mediation and orchestration for external telephony applications |
KR100908192B1 (ko) * | 2007-04-12 | 2009-07-16 | 현재봉 | 사용자 정의 소프트 폰을 이용한 인터넷 전화 시스템 및 인터넷 전화 서비스 방법 |
US8423635B2 (en) * | 2007-06-11 | 2013-04-16 | Enghouse Interactive Inc. | System and method for automatic call flow detection |
US8301757B2 (en) | 2007-06-11 | 2012-10-30 | Enghouse Interactive Inc. | System and method for obtaining in-use statistics for voice applications in interactive voice response systems |
EP2007105A1 (de) * | 2007-06-22 | 2008-12-24 | Accenture Global Services GmbH | Adapter für ein Sitzungsinitialisierungsprotokoll |
JP2009033258A (ja) * | 2007-07-24 | 2009-02-12 | Nippon Telegr & Teleph Corp <Ntt> | 通信装置、通信方法および通信プログラム |
US20090147932A1 (en) * | 2007-09-19 | 2009-06-11 | Genesis Financial Solutions, Inc. | Enhanced programming model and controller for ivr |
US9003049B1 (en) * | 2008-01-28 | 2015-04-07 | Avaya Inc. | Interactive voice response object |
EP2134058B1 (de) * | 2008-06-12 | 2012-11-21 | Alcatel Lucent | Verfahren zum Schützen eines Paket-basierten Netzwerks und Border-Node-Schutzsystem |
US9736207B1 (en) * | 2008-06-13 | 2017-08-15 | West Corporation | Passive outdial support for mobile devices via WAP push of an MVSS URL |
EP2150067B1 (de) * | 2008-07-31 | 2013-06-26 | Accenture Global Services Limited | Auslöservermittlungssystem |
US10015267B2 (en) * | 2008-09-02 | 2018-07-03 | Constantin Staykoff | Generic multichannel center for network applications and services |
BRPI0913690A2 (pt) * | 2008-09-30 | 2017-07-25 | Avfinity Llc | Mídia legível por computador tangível e método |
US8117538B2 (en) * | 2008-12-19 | 2012-02-14 | Genesys Telecommunications Laboratories, Inc. | Method for dynamically converting voice XML scripts into other compatible markup language scripts based on required modality |
EP2209283A1 (de) * | 2009-01-20 | 2010-07-21 | Vodafone Group PLC | Knotenfehler-Detektionssystem und Verfahren für SIP-Sitzungen in Kommunikationsnetzwerken |
JP4920052B2 (ja) | 2009-03-11 | 2012-04-18 | 株式会社日立製作所 | 通信システム及びサーバ |
US8219683B2 (en) * | 2009-03-31 | 2012-07-10 | International Business Machines Corporation | Enabling creation of converged internet protocol multimedia subsystem services by third-party application developers using session initiation protocol support |
US9172803B2 (en) * | 2009-08-23 | 2015-10-27 | Aspect Software, Inc. | System and method for integrating runtime usage statistics with developing environment |
US8416780B2 (en) * | 2009-11-03 | 2013-04-09 | Research In Motion Limited | System and method for session initiation protocol header modification |
US8416781B2 (en) * | 2009-11-03 | 2013-04-09 | Research In Motion Limited | System and method for session initiation protocol header modification |
FR2971658A1 (fr) * | 2011-02-14 | 2012-08-17 | Altervoice | Systeme de controle de mise en œuvre d'un service multimedia |
US9767195B2 (en) | 2011-04-21 | 2017-09-19 | Touchstream Technologies, Inc. | Virtualized hosting and displaying of content using a swappable media player |
CN103795958B (zh) * | 2012-10-30 | 2017-10-13 | 中国电信股份有限公司 | 多媒体呼叫协商方法、系统及视频互通网关、多媒体终端 |
US10348778B2 (en) * | 2013-02-08 | 2019-07-09 | Avaya Inc. | Dynamic device pairing with media server audio substitution |
US10320972B2 (en) * | 2015-07-23 | 2019-06-11 | Avaya Inc. | Enhanced session initiation protocol recording |
US10599402B2 (en) * | 2017-07-13 | 2020-03-24 | Facebook, Inc. | Techniques to configure a web-based application for bot configuration |
US11700526B2 (en) * | 2018-06-12 | 2023-07-11 | Samsung Electronics Co., Ltd. | Method and apparatus for identifying in-call capability features |
Family Cites Families (19)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5455853A (en) * | 1992-08-25 | 1995-10-03 | Bell Communications Research, Inc. | Method of creating a telecommunication service template |
US5463682A (en) * | 1992-08-25 | 1995-10-31 | Bell Communications Research, Inc. | Method of creating user-defined call processing procedures |
US6778651B1 (en) * | 1997-04-03 | 2004-08-17 | Southwestern Bell Telephone Company | Apparatus and method for facilitating service management of communications services in a communications network |
US6002941A (en) * | 1997-12-17 | 1999-12-14 | Motorola, Inc. | Method and apparatus for implementing a service in a wireless communication system |
US6678735B1 (en) * | 2000-01-26 | 2004-01-13 | Nortel Networks Limited | Method and apparatus for a sip client manager |
US6763104B1 (en) * | 2000-02-24 | 2004-07-13 | Teltronics, Inc. | Call center IVR and ACD scripting method and graphical user interface |
US6944150B1 (en) * | 2000-02-28 | 2005-09-13 | Sprint Communications Company L.P. | Method and system for providing services in communications networks |
JP2001268229A (ja) * | 2000-03-17 | 2001-09-28 | Ntt Comware Corp | 電話サービス装置、電話サービス方法及びその記録媒体 |
JP3763816B2 (ja) * | 2000-09-01 | 2006-04-05 | ノキア コーポレイション | サービススクリプトの実行及び管理のためのネットワークアーキテクチャー及び方法 |
US20020120746A1 (en) * | 2001-02-23 | 2002-08-29 | Basavaraj Patil | Method and system for providing a service |
WO2002091692A1 (en) * | 2001-04-13 | 2002-11-14 | Girard Gregory D | Ditributed edge switching system for voice-over-packet multiservice network |
US6775362B1 (en) * | 2002-03-06 | 2004-08-10 | Alcatel | Graphical telephone system |
US20040042593A1 (en) * | 2002-05-17 | 2004-03-04 | Suren Gulrajani | Web-based telephony services creation, deployment and maintenance method and system |
US20030236892A1 (en) * | 2002-05-31 | 2003-12-25 | Stephane Coulombe | System for adaptation of SIP messages based on recipient's terminal capabilities and preferences |
US7103156B2 (en) * | 2002-12-04 | 2006-09-05 | International Business Machines Corporation | Telephony voice server |
US20050027536A1 (en) * | 2003-07-31 | 2005-02-03 | Paulo Matos | System and method for enabling automated dialogs |
US20050080628A1 (en) * | 2003-10-10 | 2005-04-14 | Metaphor Solutions, Inc. | System, method, and programming language for developing and running dialogs between a user and a virtual agent |
US7593980B2 (en) * | 2004-11-30 | 2009-09-22 | Cisco Technology, Inc. | Application server system and method |
JP2008546325A (ja) * | 2005-06-03 | 2008-12-18 | ソーナス ネットワークス, インコーポレイテッド | テレフォニーサービスアプリケーションのための呼制御エレメント、ダイアログエレメント、及びセッション開始プロトコルメッセージの生成、及び変換 |
-
2006
- 2006-06-05 JP JP2008514941A patent/JP2008546325A/ja active Pending
- 2006-06-05 EP EP06772080A patent/EP1886467B1/de active Active
- 2006-06-05 CA CA002610700A patent/CA2610700A1/en not_active Abandoned
- 2006-06-05 US US11/446,926 patent/US20070041528A1/en not_active Abandoned
- 2006-06-05 US US11/446,665 patent/US20070041525A1/en not_active Abandoned
- 2006-06-05 DE DE602006015946T patent/DE602006015946D1/de active Active
- 2006-06-05 AT AT06772080T patent/ATE476822T1/de not_active IP Right Cessation
- 2006-06-05 WO PCT/US2006/021634 patent/WO2006133033A2/en active Application Filing
- 2006-06-05 US US11/446,616 patent/US20070041369A1/en not_active Abandoned
Also Published As
Publication number | Publication date |
---|---|
CA2610700A1 (en) | 2006-12-14 |
EP1886467B1 (de) | 2010-08-04 |
EP1886467A2 (de) | 2008-02-13 |
US20070041528A1 (en) | 2007-02-22 |
JP2008546325A (ja) | 2008-12-18 |
US20070041369A1 (en) | 2007-02-22 |
WO2006133033A3 (en) | 2007-05-10 |
ATE476822T1 (de) | 2010-08-15 |
US20070041525A1 (en) | 2007-02-22 |
WO2006133033A2 (en) | 2006-12-14 |
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