CN220421875U - Artificial intelligence pronunciation customer service system - Google Patents
Artificial intelligence pronunciation customer service system Download PDFInfo
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- CN220421875U CN220421875U CN202322095176.7U CN202322095176U CN220421875U CN 220421875 U CN220421875 U CN 220421875U CN 202322095176 U CN202322095176 U CN 202322095176U CN 220421875 U CN220421875 U CN 220421875U
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- 238000013473 artificial intelligence Methods 0.000 title claims description 21
- 238000004891 communication Methods 0.000 claims abstract description 28
- 239000007788 liquid Substances 0.000 claims description 11
- 230000005291 magnetic effect Effects 0.000 claims description 11
- 238000010521 absorption reaction Methods 0.000 claims description 10
- 238000010070 extrusion (rubber) Methods 0.000 claims description 9
- 238000007789 sealing Methods 0.000 claims description 7
- 229910000838 Al alloy Inorganic materials 0.000 claims description 5
- 239000011159 matrix material Substances 0.000 claims description 5
- 238000001816 cooling Methods 0.000 claims description 3
- 230000010354 integration Effects 0.000 claims 1
- 239000002826 coolant Substances 0.000 description 4
- 230000000694 effects Effects 0.000 description 4
- 230000005389 magnetism Effects 0.000 description 4
- 238000010586 diagram Methods 0.000 description 3
- 239000012634 fragment Substances 0.000 description 3
- 230000017525 heat dissipation Effects 0.000 description 3
- 239000011550 stock solution Substances 0.000 description 3
- 239000003795 chemical substances by application Substances 0.000 description 2
- 230000005294 ferromagnetic effect Effects 0.000 description 2
- 238000000034 method Methods 0.000 description 2
- XLYOFNOQVPJJNP-UHFFFAOYSA-N water Substances O XLYOFNOQVPJJNP-UHFFFAOYSA-N 0.000 description 2
- 238000007792 addition Methods 0.000 description 1
- 238000009826 distribution Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 239000000243 solution Substances 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
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Abstract
The utility model provides an artificial intelligent voice customer service system, which comprises a closed shell and an intelligent voice customer service main board, wherein a cable clamping structure is fixedly arranged on the front surface of a communication interface, a control module is integrally arranged at the top end of the intelligent voice customer service main board, a voice storage unit, a memory unit and a power supply and clock unit are connected at an IO interface of the control module, a communication and interface unit is arranged at the interface of the intelligent voice customer service main board, the communication and interface unit is connected with the communication interface, and a voice logic judging unit and a character comparing unit are integrally arranged in the control module.
Description
Technical Field
The utility model belongs to the technical field of customer service systems, and relates to an artificial intelligent voice customer service system.
Background
Currently, the technical aspects of conventional voice call systems, whether self-built call centers use direct-dial IP telephones to service agents or managed call centers employ control/data service functions of servers to service agents through Voice Over Internet Protocol (VOIP). The one-to-one artificial voice service is provided by adopting the artificial seat customer service. Patent number CN202020310961.3 discloses an artificial intelligence voice customer service system, comprising: the system comprises a telephone system, an intelligent voice server and a voice-to-text server; the control module sends the voice of the user to an external voice-to-text server, converts the voice into text and then sends the text to the control module; after the key words are selected, language logic is judged through the key words, corresponding pre-recorded and stored voice fragments are called out from the voice storage unit according to the corresponding language logic, and then the voice fragments are sent back to the user, so that the user can hear the voice fragments, and the artificial intelligent voice dialogue is realized.
The above disclosed voice customer service system has the disadvantage that the communication and interface unit lacks an effective structure of a fixed telephone line, so that the telephone line is easy to loose and fall off.
Disclosure of Invention
The utility model aims to provide an artificial intelligence voice customer service system for solving the problems in the background technology.
The aim of the utility model can be achieved by the following technical scheme: the utility model provides an artificial intelligence pronunciation customer service system, includes seals shell body and intelligent pronunciation customer service mainboard, intelligent pronunciation customer service mainboard sets up in the inside of sealing the shell body, the positive middle part fixed mounting of sealed shell body has communication interface, the positive fixed mounting of communication interface has cable to hold the structure, the top integrated mounting of intelligent pronunciation customer service mainboard has control module, control module's IO interface department is connected with pronunciation memory cell, memory cell and power and clock unit, communication and interface unit are installed to the interface department of intelligent pronunciation customer service mainboard, communication and interface unit and communication interface connection, voice logic judging unit and word comparison unit are installed to control module's inside integrated, the bottom fixed mounting of sealed shell body inner chamber has the heat absorption connecting plate, the top of heat absorption connecting plate is provided with the aluminum alloy piece that a plurality of matrix distributions.
In the above-mentioned artificial intelligence pronunciation customer service system, cable clamping structure includes first spacing seat and second spacing seat, first spacing seat passes through loose-leaf area and second spacing seat swing joint, one side fixed mounting of second spacing seat has the cylinder, the inside fixed mounting of cylinder has the strong magnetism connecting block, the top magnetism of strong magnetism connecting block is connected with spacing spliced pole, the spacing cap of one end fixedly connected with and first spacing seat connection of spacing spliced pole. The purpose of setting like this is that can be better fix the cable, prevents to take place not hard up phenomenon at the in-process of wiring, causes the phenomenon of contact failure.
In the artificial intelligence voice customer service system, a pointed pin is movably arranged at the side wall of the cylinder, and one end of the pointed pin extends to the inside of the cylinder and is connected with the top end of the strong magnetic connecting block. The purpose that sets up like this can be better to making strong magnetism connecting block and spacing spliced pole separate, conveniently opens first spacing seat and the spacing seat of second, the takeout of the cable of being convenient for.
In the above-mentioned artificial intelligence pronunciation customer service system, the bottom fixed mounting of first spacing seat has rubber extrusion piece, the bottom of rubber extrusion piece is provided with insulating contact. The purpose of this arrangement is to have a good squeezing effect, improving the stability and the firmness of the connection.
In the above-mentioned artificial intelligence pronunciation customer service system, a plurality of matrix distributed flower type cooling fins are fixedly installed on the top of the closed shell. The purpose of setting like this has good heat dissipation heat conduction effect, can make the heat that intelligent pronunciation customer service mainboard distributed discharge fast.
In the artificial intelligence voice customer service system, a liquid storage cavity is arranged between the bottom end of the heat absorption connecting plate and the inner cavity of the closed outer shell in a sealing mode, and the volume of the liquid storage cavity is one third of that of the closed outer shell. The purpose that sets up like this can be at the inside storage coolant liquid (water) of stock solution cavity, utilizes the coolant liquid thermal conductivity good, the characteristic that specific heat is big, plays good bottom radiating effect.
Compared with the prior art, the artificial intelligence voice customer service system has the advantages that: the first limit seat, the second limit seat, the cylinder body, the limit cap, the limit connecting column, the strong magnetic connecting block, the pointed pin column and the rubber extrusion sheet are arranged on the communication interface, so that the cable can be better fixed by matching with the rubber extrusion sheet, and the phenomenon of poor contact caused by loosening in the wiring process is prevented; meanwhile, the strong magnetic connecting block and the limiting connecting column can be separated better through the pointed pin column, so that the first limiting seat and the second limiting seat are conveniently opened, and the cable is conveniently taken out; through setting up flower type fin, heat absorption connecting plate, stock solution cavity and aluminum alloy heat absorption piece, can be at the inside storage coolant liquid (water) of stock solution cavity, utilize the coolant liquid thermal conductivity good, the great characteristic of specific heat capacity plays good bottom radiating effect.
Drawings
FIG. 1 is a schematic perspective view of an artificial intelligence voice customer service system according to the present utility model.
Fig. 2 is a schematic diagram of the first limiting seat and the second limiting seat of the artificial intelligent voice customer service system according to the present utility model.
FIG. 3 is a schematic diagram of the internal structure of a closed outer shell of an artificial intelligence voice customer service system according to the present utility model.
Fig. 4 is a schematic structural diagram of a heat absorption connection plate of an artificial intelligence voice customer service system according to the present utility model.
In the figure, 1, a closed outer shell; 2. a communication interface; 3. the first limiting seat; 4. the second limiting seat; 5. a cylinder; 6. flower type cooling fin; 7. a limit cap; 8. a limit connecting column; 9. a strong magnetic connecting block; 10. a pointed pin; 11. rubber extrusion sheets; 12. a control module; 13. a voice storage unit; 14. a memory unit; 15. a power supply and clock unit; 16. a communication and interface unit; 17. a voice logic judging unit; 18. a character comparison unit; 19. an intelligent voice customer service main board; 20. a heat absorbing connecting plate; 21. a liquid storage cavity; 22. aluminum alloy heat absorbing sheet.
Detailed Description
The following are specific embodiments of the present utility model and the technical solutions of the present utility model will be further described with reference to the accompanying drawings, but the present utility model is not limited to these embodiments.
As shown in fig. 1, fig. 2, fig. 3 and fig. 4, the artificial intelligent voice customer service system of the utility model comprises a closed outer shell 1 and an intelligent voice customer service main board 19, wherein the intelligent voice customer service main board 19 is arranged in the closed outer shell 1, a communication interface 2 is fixedly arranged in the middle of the front surface of the closed outer shell 1, a cable clamping structure is fixedly arranged in the front surface of the communication interface 2, a control module 12 is integrally arranged at the top end of the intelligent voice customer service main board 19, a voice storage unit 13, a memory unit 14 and a power supply and clock unit 15 are connected at the IO interface of the control module 12, a communication and interface unit 16 is arranged at the interface of the intelligent voice customer service main board 19, the communication and interface unit 16 is connected with the communication interface 2, a voice logic judging unit 17 and a text comparing unit 18 are integrally arranged in the control module 12, a connecting plate 20 is fixedly arranged at the bottom of the inner cavity of the closed outer shell 1, and a plurality of matrix-distributed aluminum alloy heat absorbing sheets 22 are arranged at the top end of the connecting plate 20.
In this embodiment, as shown in fig. 2, in order to better clamp a cable, improve the stability and the firmness of clamping the cable, the cable clamping structure includes a first limiting seat 3 and a second limiting seat 4, the first limiting seat 3 is movably connected with the second limiting seat 4 through a hinge strap, a cylinder 5 is fixedly installed on one side of the second limiting seat 4, a strong magnetic connecting block 9 is fixedly installed inside the cylinder 5, the top end of the strong magnetic connecting block 9 is magnetically connected with a limiting connecting column 8, and one end of the limiting connecting column 8 is fixedly connected with a limiting cap 7 connected with the first limiting seat 3; a pointed pin 10 is movably arranged at the side wall of the cylinder 5, and one end of the pointed pin 10 extends into the cylinder 5 and is connected with the top end of the strong magnetic connecting block 9.
In this embodiment, as shown in fig. 2, in order to better extrude the cable, the cable skin is not damaged at the same time, the bottom end of the first limiting seat 3 is fixedly provided with a rubber extrusion piece 11, and the bottom end of the rubber extrusion piece 11 is provided with an insulated contact.
In this embodiment, as shown in fig. 1 and 4, for better heat dissipation of the intelligent voice customer service motherboard 19, a plurality of flower-shaped heat dissipation fins 6 distributed in a matrix are fixedly installed at the top end of the closed outer casing 1. A liquid storage cavity 21 is arranged between the bottom end of the heat absorption connecting plate 20 and the inner cavity of the closed outer shell 1 in a sealing way, and the volume of the liquid storage cavity 21 is one third of the volume of the closed outer shell 1.
Working principle: the artificial intelligence pronunciation customer service system is including sealing shell body 1 and intelligent pronunciation customer service mainboard 19, and intelligent pronunciation customer service mainboard 19 sets up in the inside of sealing shell body 1, and the positive middle part fixed mounting of sealing shell body 1 has communication interface 2, and communication interface 2's positive fixed mounting has cable to hold the structure, wherein: the cable clamping structure comprises a first limit seat 3 and a second limit seat 4, wherein the first limit seat 3 is movably connected with the second limit seat 4 through a hinge belt, a cylinder body 5 is fixedly arranged on one side of the second limit seat 4, a ferromagnetic connecting block 9 is fixedly arranged in the cylinder body 5, the top end of the ferromagnetic connecting block 9 is magnetically connected with a limit connecting column 8, and one end of the limit connecting column 8 is fixedly connected with a limit cap 7 connected with the first limit seat 3; a pointed pin column 10 is movably arranged at the side wall of the cylinder body 5, and one end of the pointed pin column 10 extends into the cylinder body 5 and is connected with the top end of the strong magnetic connecting block 9;
the intelligent voice customer service main board 19 is characterized in that a control module 12 is integrally arranged at the top end of the intelligent voice customer service main board 19, a voice storage unit 13, a memory unit 14 and a power supply and clock unit 15 are connected to the IO interface of the control module 12, a communication and interface unit 16 is arranged at the interface of the intelligent voice customer service main board 19, and the communication and interface unit 16 is connected with a communication interface 2.
What is not described in detail in this specification is prior art known to those skilled in the art. The specific embodiments described herein are offered by way of example only to illustrate the spirit of the utility model. Those skilled in the art may make various modifications or additions to the described embodiments or substitutions thereof without departing from the spirit of the utility model or exceeding the scope of the utility model as defined in the accompanying claims.
Claims (6)
1. The utility model provides an artificial intelligence pronunciation customer service system, includes sealed shell body (1) and intelligent pronunciation customer service mainboard (19), its characterized in that, intelligent pronunciation customer service mainboard (19) set up in the inside of sealed shell body (1), positive middle part fixed mounting of sealed shell body (1) has communication interface (2), the positive fixed mounting of communication interface (2) has cable to hold the structure, control module (12) are installed in the top integration of intelligent pronunciation customer service mainboard (19), the IO interface department of control module (12) is connected with pronunciation memory cell (13), memory cell (14) and power supply and time clock unit (15), communication and interface unit (16) are installed in the interface department of intelligent pronunciation customer service mainboard (19), communication and interface unit (16) are connected with communication interface (2), the inside integrated of control module (12) is installed pronunciation logic judgement unit (17) and word comparison unit (18), the bottom fixed mounting of sealed shell body (1) inner chamber has heat absorption connecting plate (20), the top (20) are provided with a plurality of heat absorption matrix of aluminum alloy sheet that distributes.
2. The artificial intelligence voice customer service system according to claim 1, wherein the cable clamping structure comprises a first limiting seat (3) and a second limiting seat (4), the first limiting seat (3) is movably connected with the second limiting seat (4) through a hinge belt, a cylinder body (5) is fixedly arranged on one side of the second limiting seat (4), a strong magnetic connecting block (9) is fixedly arranged in the cylinder body (5), a limiting connecting column (8) is magnetically connected to the top end of the strong magnetic connecting block (9), and a limiting cap (7) connected with the first limiting seat (3) is fixedly connected to one end of the limiting connecting column (8).
3. An artificial intelligence voice customer service system according to claim 2, characterized in that a pointed pin (10) is movably mounted at the side wall of the cylinder (5), and one end of the pointed pin (10) extends into the cylinder (5) and is connected with the top end of the strong magnetic connection block (9).
4. An artificial intelligence pronunciation customer service system according to claim 2, characterized in that, the bottom fixed mounting of first spacing seat (3) has rubber extrusion piece (11), the bottom of rubber extrusion piece (11) is provided with insulated contact.
5. An artificial intelligence voice customer service system according to claim 1, wherein a plurality of flower-shaped cooling fins (6) distributed in a matrix are fixedly arranged at the top end of the closed outer shell (1).
6. An artificial intelligence voice customer service system according to claim 1, wherein the
A liquid storage cavity (21) is arranged between the bottom end of the heat absorption connecting plate (20) and the inner cavity of the closed outer shell (1) in a sealing way,
the volume of the liquid storage cavity (21) is one third of the volume of the closed outer shell (1).
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202322095176.7U CN220421875U (en) | 2023-08-04 | 2023-08-04 | Artificial intelligence pronunciation customer service system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202322095176.7U CN220421875U (en) | 2023-08-04 | 2023-08-04 | Artificial intelligence pronunciation customer service system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN220421875U true CN220421875U (en) | 2024-01-30 |
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ID=89654376
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202322095176.7U Active CN220421875U (en) | 2023-08-04 | 2023-08-04 | Artificial intelligence pronunciation customer service system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN220421875U (en) |
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2023
- 2023-08-04 CN CN202322095176.7U patent/CN220421875U/en active Active
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