CN219085451U - Maintenance service management system - Google Patents
Maintenance service management system Download PDFInfo
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- CN219085451U CN219085451U CN202222566076.3U CN202222566076U CN219085451U CN 219085451 U CN219085451 U CN 219085451U CN 202222566076 U CN202222566076 U CN 202222566076U CN 219085451 U CN219085451 U CN 219085451U
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Abstract
The embodiment of the utility model discloses a maintenance service management system. The system comprises: the access device comprises an overhaul server, an intermediate device, an access device and a terminal device; the overhaul server is electrically connected with the intermediate equipment, the intermediate equipment is connected with the access equipment through optical fibers, and the access equipment is connected with the terminal equipment in a wireless manner; the terminal equipment is used for acquiring the operation information of the overhaul service and sending the operation information to the access equipment connected with the terminal equipment, so that the access equipment transmits the operation information to the overhaul server through the intermediate equipment. According to the embodiment of the utility model, through connection interaction among the overhaul server, the intermediate equipment, the access equipment and the terminal equipment, after the operation information of the overhaul service is acquired, the operation information is sent to the access equipment connected with the terminal equipment, and the operation information is transmitted to the overhaul server through the intermediate equipment, so that timely receiving, checking and processing of the operation and timely transmission of data are realized, the working efficiency is improved, and the use experience of a user is improved.
Description
Technical Field
The utility model relates to the technical field of Internet and maintenance service management systems, in particular to a maintenance service management system.
Background
In order to ensure that non-fixed station maintainers can work normally in the environments of railway stations, construction sites and the like, the real-time receiving of work tasks becomes important.
At present, in the prior art, the access and overhaul operation of the operation task is mainly performed through a production management terminal (such as an office desktop) and a floor type station terminal (such as an operation field touch screen), but the existing method cannot avoid the situation that an operator needs queuing operation and the like in a busy period, meanwhile, the existing method has abnormal situations in the checking process, when the operator needs photographing Hu Zonghe voice recording, the abnormal situations can only be recorded through a camera flashlight, then the abnormal situations return to the production management terminal and the floor type station terminal, and the pictures and audio files stored in the checking process can be uploaded into a system through a data line, so that the problems of untimely data uploading and the like exist.
Disclosure of Invention
The utility model provides a maintenance service management system, which realizes timely receiving, checking and processing of the operation and timely transmission of data and improves the working efficiency.
In a first aspect, an embodiment of the present utility model provides an overhaul service management system, including: the access device comprises an overhaul server, an intermediate device, an access device and a terminal device; the overhaul server is electrically connected with the intermediate equipment, the intermediate equipment is in optical fiber connection with the access equipment, and the access equipment is in wireless connection with the terminal equipment; the terminal equipment is used for acquiring the operation information of the overhaul service and sending the operation information to the access equipment connected with the terminal equipment, so that the access equipment transmits the operation information to the overhaul server through the intermediate equipment.
Optionally, an operation site is deployed with one of the access devices, and each of the access devices is wirelessly connected with at least one of the terminal devices.
Optionally, the access device is a wireless access point.
Optionally, the intermediate device includes: accessing a controller and a central switch; the access controller is connected with the access equipment through optical fibers, and the central switch is electrically connected with the access controller and the overhaul server respectively.
Optionally, the intermediate device further includes: a first firewall; the first firewall is arranged between the access controller and the central switch; the first firewall is used for protecting the transmission safety of the operation information between the access controller and the central switch.
Optionally, the intermediate device further includes: a second firewall; the second firewall is arranged between the central switch and the overhaul server; the second firewall is used for protecting the transmission safety of the operation information between the central switch and the overhaul server.
Optionally, the intermediate device further includes: a network bridge; the network bridge is connected with the access controller; the network bridge is used for filtering the traffic of the access controller and ensuring the normal operation of the access controller.
Optionally, the job information includes at least one of text information, picture information, and voice information.
Optionally, the terminal device includes a camera and a speaker.
Optionally, the terminal device is at least one of a mobile phone, a tablet computer, a personal computer PC and a wearable intelligent device.
According to the technical scheme, the terminal equipment is used for acquiring the operation information of the overhaul service, and the operation information is sent to the access equipment connected with the terminal equipment, so that the access equipment can transmit the operation information to the overhaul server through the intermediate equipment. On the basis of the embodiment, through connection interaction among the overhaul server, the intermediate equipment, the access equipment and the terminal equipment, after the operation information of the overhaul service is acquired, the operation information is sent to the access equipment connected with the terminal equipment, so that the access equipment transmits the operation information to the overhaul server through the intermediate equipment, timely receiving, checking and processing of the operation and timely transmission of data are realized, the working efficiency is improved, and the use experience of a user is improved.
It should be understood that the description in this section is not intended to identify key or critical features of the embodiments of the utility model or to delineate the scope of the utility model. Other features of the present utility model will become apparent from the description that follows.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present utility model, the drawings required for the description of the embodiments will be briefly described below, and it is apparent that the drawings in the following description are only some embodiments of the present utility model, and other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a block diagram of a service management system according to a first embodiment of the present utility model;
fig. 2 is a schematic structural diagram of a service management system according to a first embodiment of the present utility model;
FIG. 3 is a main interface for a terminal to obtain operation information according to the first embodiment of the present utility model;
fig. 4 is a login interface for acquiring operation information by a terminal according to the first embodiment of the present utility model;
fig. 5 is a functional interface for acquiring job information by a terminal according to the first embodiment of the present utility model.
Detailed Description
In order that those skilled in the art will better understand the present utility model, a technical solution in the embodiments of the present utility model will be clearly and completely described below with reference to the accompanying drawings in which it is apparent that the described embodiments are only some embodiments of the present utility model, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the present utility model without making any inventive effort, shall fall within the scope of the present utility model.
It should be noted that the terms "first," "second," and the like in the description and the claims of the present utility model and the above figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that the embodiments of the utility model described herein may be implemented in sequences other than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
Example 1
Fig. 1 is a frame diagram of an overhaul service management system according to a first embodiment of the present utility model, which is applicable to overhaul situations of field operation tasks.
As shown in fig. 1, the system of the embodiment of the present utility model specifically includes an overhaul server 110, an intermediate device 120, an access device 130, and a terminal device 140.
Wherein, the overhaul server 110 is electrically connected with the intermediate device 120, the intermediate device 120 is in optical fiber connection with the access device 130, and the access device 130 is in wireless connection with the terminal device 140.
Specifically, the terminal device 140 is configured to obtain operation information of the overhaul service, and send the operation information to the access device 130 connected to the terminal device 140; the access device 130 transmits the job information to the service server 110 through the intermediate device 120.
The maintenance business comprises a maintenance business, wherein the operation information of the maintenance business comprises an operation type, operation time, operation content and the like, and the operation type of the operation information comprises at least one of text information, picture information and voice information; the job contents may be job registration, job sales, job input, job content inspection, job content acceptance, and the like at the job site, for example, and this embodiment is not limited thereto.
Further, based on the above embodiment, optionally, an operation site is deployed with one access device 130, and each access device 130 is wirelessly connected to at least one terminal device 140.
Specifically, in the process of registering the operation in the overhaul service process at the operation site, an access device 130 is deployed at one operation site, and when the overhaul service of the operation site is uploaded to at least one terminal device 140, the at least one terminal device 140 is in wireless connection with the access device 130 to upload the overhaul service from the terminal device 140 to the receiving device 130, so that the overhaul service is uploaded to the receiving device 130 in time, the problem that the overhaul service is not timely received and processed when the overhaul service is too much is avoided, and the use experience of a user is improved.
Further, based on the above embodiment, optionally, the access device 130 is a wireless access point, and in a wireless network, each wireless terminal device 140 may be connected, which has the advantage of improving the working efficiency of the service information of the overhaul service in the transmission process.
Further, based on the foregoing embodiment, optionally, fig. 2 is a schematic structural diagram of a service management system provided in the first embodiment of the present utility model, where the intermediate device 120 includes: an access controller 1210 and a central switch 1220, the access controller 1210 being in optical fiber connection with the access device 130, the central switch 1220 being electrically connected to the access controller 1210 and the service server 110, respectively.
The access controller 1210 is configured to aggregate data from different access devices 130, and perform control functions such as configuration management, wireless authentication, bandwidth, access, handover, and security of the access devices 130, which is not limited in this embodiment; the central switch 1220 is the switch at the highest level in the network configuration diagram for connecting the access controller 1210 and the service server 110 electrically.
Specifically, an access controller 1210 and a central switch 1220 are disposed between the access device 130 and the overhaul server 110, the access controller 1210 is connected with the access device 130 through optical fibers, and the central switch 1220 is electrically connected with the access controller 1210 and the overhaul server 110 respectively.
Further, based on the above embodiment, optionally, as shown in fig. 2, the intermediate device 120 further includes: first firewall 1230; a first firewall 1230 is disposed between access controller 1210 and central switch 1220.
Specifically, the first firewall 1230 is installed between the access controller 1210 of the intermediate device 120 and the central switch 1220, which has the advantage of ensuring the transmission security of the operation information during the transmission of the overhaul service operation information.
Further, based on the above embodiment, optionally, as shown in fig. 2, the intermediate device 120 further includes: a second firewall 1240; a second firewall 1240 is disposed between the central switch 1220 and the service server 110;
the second firewall 1240 is configured to secure transmission of the operation information between the central switch 1220 and the overhaul server 110.
Specifically, the second firewall 1240 is installed between the central switch 1220 of the intermediate device 120 and the service server 110, which has the advantage of ensuring the transmission security of the service information during the transmission of the service information.
Further, based on the above embodiment, optionally, as shown in fig. 2, the intermediate device 120 further includes: bridge 1250; bridge 1250 is coupled to access controller 110.
Specifically, bridge 1250 is used to filter traffic from access controller 110, which provides the advantage of ensuring proper operation of the access controller.
Further, on the basis of the above embodiment, optionally, the terminal device 140 includes a camera and a speaker, and the camera and the speaker capture the picture information or the voice information of the job information, which has the advantage that the job types for transmitting various job information can be processed, and the use experience of the user is improved.
Further, based on the above embodiment, optionally, the terminal device 140 is at least one of a mobile phone, a tablet computer, a personal computer PC, and a wearable smart device.
Further, fig. 3 is a main interface for acquiring operation information by a terminal according to the first embodiment of the present utility model; fig. 4 is a login interface for acquiring operation information by a terminal according to the first embodiment of the present utility model; fig. 5 is a functional interface for acquiring operation information by a terminal according to the first embodiment of the present utility model; as shown in fig. 3, when acquiring the operation information of the overhaul service, the terminal device 140 enters a login interface shown in fig. 4 through an overhaul service management Application (APP), and as shown in fig. 3, the main interface further includes a speaker and a camera, so as to conveniently acquire the operation information; after entering the operator login interface shown in fig. 4, the operator enters the overhaul service management application program function interface shown in fig. 5 by logging in a public account number and a password, and finally, the functions of different function interfaces are selected according to specific operation information to complete overhaul inquiry, overhaul statistics, overhaul inspection, overhaul reply and overhaul registration of an overhaul task site.
According to the technical scheme, the overhaul server is electrically connected with the intermediate equipment, the intermediate equipment is in optical fiber connection with the access equipment, the access equipment is in wireless connection with the terminal equipment, and the terminal equipment is used for acquiring the operation information of the overhaul service and sending the operation information to the access equipment connected with the terminal equipment, so that the access equipment can transmit the operation information to the overhaul server through the intermediate equipment. On the basis of the embodiment, through connection interaction among the overhaul server, the intermediate equipment, the access equipment and the terminal equipment, after the operation information of the overhaul service is acquired, the operation information is sent to the access equipment connected with the terminal equipment, so that the access equipment transmits the operation information to the overhaul server through the intermediate equipment, timely receiving, checking and processing of the operation and timely transmission of data are realized, the working efficiency is improved, and the use experience of a user is improved.
Claims (10)
1. A service management system, comprising: the access device comprises an overhaul server, an intermediate device, an access device and a terminal device; the overhaul server is electrically connected with the intermediate equipment, the intermediate equipment is in optical fiber connection with the access equipment, and the access equipment is in wireless connection with the terminal equipment; wherein, the liquid crystal display device comprises a liquid crystal display device,
the terminal equipment is used for acquiring the operation information of the overhaul service and sending the operation information to the access equipment connected with the terminal equipment, so that the access equipment transmits the operation information to the overhaul server through the intermediate equipment.
2. The system of claim 1, wherein a job site is deployed with one of said access devices, each of said access devices being wirelessly connected to at least one of said terminal devices.
3. The system of claim 2, wherein the access device is a wireless access point.
4. The system of claim 1, wherein the intermediary device comprises: accessing a controller and a central switch; the access controller is connected with the access equipment through optical fibers, and the central switch is electrically connected with the access controller and the overhaul server respectively.
5. The system of claim 4, wherein the intermediary device further comprises: a first firewall; the first firewall is arranged between the access controller and the central switch; wherein, the liquid crystal display device comprises a liquid crystal display device,
the first firewall is used for protecting the transmission safety of the operation information between the access controller and the central switch.
6. The system of claim 4, wherein the intermediary device further comprises: a second firewall; the second firewall is arranged between the central switch and the overhaul server; wherein, the liquid crystal display device comprises a liquid crystal display device,
and the second firewall is used for protecting the transmission safety of the operation information between the central switch and the overhaul server.
7. The system of claim 4, wherein the intermediary device further comprises: a network bridge; the network bridge is connected with the access controller; wherein, the liquid crystal display device comprises a liquid crystal display device,
the network bridge is used for filtering the traffic of the access controller and ensuring the normal operation of the access controller.
8. The system of claim 1, wherein the job information includes at least one of text information, picture information, and voice information.
9. The system of claim 8, wherein the terminal device comprises a camera and a speaker.
10. The system of claim 9, wherein the terminal device is at least one of a cell phone, a tablet computer, a personal computer PC, a wearable smart device.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202222566076.3U CN219085451U (en) | 2022-09-27 | 2022-09-27 | Maintenance service management system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202222566076.3U CN219085451U (en) | 2022-09-27 | 2022-09-27 | Maintenance service management system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN219085451U true CN219085451U (en) | 2023-05-26 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202222566076.3U Active CN219085451U (en) | 2022-09-27 | 2022-09-27 | Maintenance service management system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN219085451U (en) |
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2022
- 2022-09-27 CN CN202222566076.3U patent/CN219085451U/en active Active
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