CN210867798U - Intelligent marketing telephone terminal - Google Patents

Abstract

The utility model relates to an intelligence marketing telephone terminal, including main part and handle receiver, the inside circuit of phone includes that the telephone board and the telephone of interconnect answer the handle circuit, the telephone board includes microprocessor, still listen recording control circuit including the handle that sets up in the phone main part, the handle is listened recording control circuit and is included adding electronic switch, the base that adds electronic switch links to each other with microprocessor, the projecting pole ground connection that adds electronic switch, the collecting electrode that adds electronic switch is connected between fork spring switch and compound electronic switch, the adding electronic switch that adds of recording control circuit is switched on and compound electronic switch disconnection when microprocessor output high level control signal; still set up the handle receiver sound input source selection circuit who receives microprocessor output's control signal in the phone main part, the accessible handle of a voice recording, can not leak privacy and disturb other people because the discharge is leaked outside the recording, need not to be equipped with hardware such as headset again.

Description

Intelligent marketing telephone terminal

Technical Field

The utility model relates to a telemarketing equipment technical field, in particular to intelligence marketing telephone terminal.

Background

In the business model of today, a great deal of client discovery and client maintenance work depends on direct communication with clients through telephones, and particularly for industries such as finance and education which face huge client groups, efficient and highly privacy-protected telephone terminals are needed.

At present, the recording and playing of a recording telephone in a telephone terminal mainly have two modes, namely hands-free playing and earphone playing through telephone connection. These two approaches have the following problems: the hands-free playing of the recording reveals the personal privacy of the marketing personnel and the marketing customers, and also influences the work of other marketing personnel; many phones do not have a headset interface, and a phone with a headset interface needs to be provided with a separate headset, so that the cost is increased, and the use is inconvenient.

SUMMERY OF THE UTILITY MODEL

To the technical problem that above-mentioned prior art exists, the utility model provides an intelligence marketing telephone terminal is through increasing electronic switch and analog switch and introducing corresponding control signal respectively on the basis of current ordinary telephone terminal structure to this realizes the function that the handle listened the recording, thereby has protected marketing personnel and marketing customer's individual privacy, also can not influence other marketing personnel's work, does not need to be equipped with the headset alone, reduce cost.

The technical scheme of the utility model as follows:

an intelligent marketing telephone terminal comprises a telephone main body and a handle telephone receiver, wherein the telephone main body is externally provided with a telephone external line, the telephone main body is internally provided with a main processor, a telephone internal circuit, a hook switch and a composite electronic switch which are mutually connected between the telephone external line and the telephone internal circuit, the telephone internal circuit comprises a telephone board and a telephone receiving handle circuit which are connected with each other, the telephone board comprises a microprocessor, it is characterized by also comprising a handle listening recording control circuit arranged in the telephone main body, wherein the handle listening recording control circuit comprises an additional electronic switch, the base electrode of the additional electronic switch is connected with the microprocessor, the emitting electrode of the additional electronic switch is grounded, the collector electrode of the additional electronic switch is connected between the hook switch and the composite electronic switch, when the microprocessor outputs a high-level control signal, the electronic switch additionally arranged on the handle listening recording control circuit is switched on, and the composite electronic switch is switched off;

the telephone main body is also internally provided with a handle telephone receiver sound input source selection circuit for receiving the control signal output by the microprocessor, and when the microprocessor outputs a high-level control signal, the handle telephone receiver sound input source selection circuit is communicated with the handle telephone receiver and the output end of the sound card chip of the main processor; when the microprocessor outputs a low level control signal, the handle receiver sound input source selection circuit is communicated with the handle receiver and the PSTN sound output end of the telephone receiving handle circuit.

Furthermore, the handle receiver sound input source selection circuit adopts an analog switch, the input end of the analog switch is connected with the output end of the microprocessor, the normally closed end of the analog switch is connected with the PSTN sound output end of the telephone answering handle circuit, the normally open end of the analog switch is connected with the sound card chip output end of the main processor, and the public end of the analog switch is connected with the handle receiver.

Further, a lithium battery is arranged in the telephone main body and connected with the BMS in the main processor.

Furthermore, the telephone board also comprises a telephone interface circuit and a telephone voice circuit which are connected with each other, the telephone interface circuit and the telephone voice circuit are both connected with the microprocessor, the microprocessor is connected with the main processor, and the telephone voice circuit is connected with the telephone answering handle circuit.

Further, a data transmission interface is arranged on the main processor, and the data transmission interface comprises an interface of a secure digital card SD/micro secure digital card TF for transmitting data, a USB socket interface and a network socket interface for networking.

Further, the telephone internal circuit also comprises a telephone answering hands-free circuit.

Further, a touch screen for selecting a listening mode is provided on the phone main body.

Further, the touch screen is a capacitive touch screen.

Furthermore, a polarity conversion circuit is also arranged in the telephone main body and is arranged between the telephone external line and the hook switch.

Further, a camera is mounted on the front side of the phone main body.

The technical effects of the utility model are as follows:

the utility model provides an intelligent marketing telephone terminal, through insert the handle on current intelligent marketing telephone terminal and listen the recording control circuit, and through the control signal control of host processing ware to the selection of corresponding circuit in order to realize different functions, this function is that the handle is answered or is handfree to answer and the recording function is listened to the handle, when marketing personnel select the handle to listen the recording function, microprocessor output high level control signal, the additional electronic switch of handle listening recording control circuit switches on and compound electronic switch breaks off, be disconnected between telephone external line and the phone internal circuit, combine to set up handle receiver sound input source selection circuit and realize the selection of handle receiver sound input source, as long as take up the handle, can repeatedly listen in the handle with marketing customer's conversation information, need not hands-free broadcast, avoid revealing marketing personnel and customer's individual privacy, the work of other marketing personnel can not be influenced, and the headset does not need to be configured independently, so that the cost is saved.

Drawings

Fig. 1 is a schematic diagram of a recording control circuit for handle listening according to an embodiment of the present invention.

Fig. 2 is a block diagram of the preferred structure of the intelligent marketing telephone terminal of the present invention.

Fig. 3 is the utility model discloses the position schematic diagram of each link of intelligence marketing telephone terminal's analog switch.

Fig. 4 is an exemplary diagram of the compound electronic switch of the intelligent marketing telephone terminal of the present invention.

Fig. 5 is the circuit schematic diagram of the handle receiver sound input source selection circuit of the intelligent marketing telephone terminal of the present invention.

Detailed Description

For a clearer understanding of the present invention, reference will be made to the following detailed description of the embodiments with reference to the accompanying drawings.

The utility model relates to an intelligent marketing telephone terminal, which comprises a telephone main body and a handle receiver, wherein the telephone main body is externally provided with a telephone external line, the telephone main body is internally provided with a main processor, a telephone internal circuit, a hook switch and a compound electronic switch (as shown in figure 1) which are mutually connected between the telephone external line and the telephone internal circuit, the telephone internal circuit comprises a telephone board and a telephone answering handle circuit which are mutually connected, the telephone board comprises a microprocessor, the intelligent marketing telephone terminal also comprises a handle answering recording control circuit (as shown in figure 2) which is arranged in the telephone main body, the handle answering recording control circuit comprises an additional electronic switch (as shown in figure 1), the base of the additional electronic switch is connected with the microprocessor, the emitter of the additional electronic switch is grounded, the collector of the additional electronic switch is connected between the hook switch and the compound electronic switch, when the microprocessor outputs a high-level control signal, the electronic switch additionally arranged on the handle listening recording control circuit is switched on, and the composite electronic switch is switched off. The telephone main body is also internally provided with a handle telephone receiver sound input source selection circuit for receiving the control signal output by the microprocessor, and when the microprocessor outputs a high-level control signal, the handle telephone receiver sound input source selection circuit is communicated with the handle telephone receiver and the output end of the sound card chip of the main processor; when the microprocessor outputs a low level control signal, the handle receiver sound input source selection circuit is communicated with the handle receiver and the PSTN sound output end of the telephone receiving handle circuit.

Specifically, the handle receiver, namely the handle receiver, is arranged in the handle and is a device in the handle, and the handle comprises the handle receiver and the handle transmitter; as shown in fig. 2, the large dotted line frame on the right shows the original phone internal circuit, and the handle listening recording control circuit is an additional circuit based on this, which can be further understood as forming a new phone internal circuit together with the original phone internal circuit. The additional electronic switch can be any electronic driving device which meets the connection relation of a base electrode, a collector electrode and an emitting electrode, such as a transistor, a thyristor, a field effect tube and the like, and is preferably an NPN triode.

The composite electronic switch is an inherent device of the existing telephone terminal, and is usually implemented by using two PNP transistors and one NPN transistor, as shown in an exemplary diagram of the existing composite electronic switch shown in fig. 4, the composite electronic switch includes 5 resistors, which are respectively: r201, R202, R203, R204 and R222 and 3 transistors, respectively: q201, Q202 and Q209, the connection relation between each resistor and each triode is shown in fig. 4, the present invention does not specifically limit the internal structure of the existing compound electronic switch. Referring to fig. 1 and 4, it can be seen in fig. 1 that the composite electronic switch has three external lead connections: the telephone set external line, the telephone set internal circuit and the hook switch, in fig. 4, B + is the external line, TPVDD is the internal line, and HK1 is the hook switch.

The hook switch is an inherent device of an existing telephone terminal, and generally has three pins, as shown in fig. 1, 2, and 3, which represent three pin ends on the hook switch, where 1 is a movable pin end, and 2 and 3 are both fixed pin ends, that is, one end of a blade of the hook switch is fixed on 1, and the other end is rotatably overlapped on 2 or 3 with 1 as an axis according to actual needs, and it is specifically stated that the collector electrode of the additional electronic switch is connected between the hook switch and the composite electronic switch, and it can also be understood that the collector electrode of the additional electronic switch is connected to the movable pin end 1 of the hook switch. When the hand lever is used as a common telephone to hang up, the 1 and 3 pin ends of the hook switch are conducted, the composite electronic switch is in an off state, and the external line and the internal circuit are disconnected; when the handle is picked up off the hook, the pin ends 1 and 2 of the hook switch are conducted, the additional electronic switch is in a disconnected state, the composite electronic switch is in a conducting state, and the external line is communicated with the internal circuit; the utility model discloses owing to increased the handle and listened recording control circuit, introduce control signal through addding electronic switch and realize, like this, when listening the recording mode at the handle, microprocessor output high level control signal, add electronic switch and switch on, the handle off-hook this moment, though 1 of fork spring switch, 2 pin ends switch on, nevertheless owing to add electronic switch's projecting pole ground connection, so compound electronic switch is the off-state, outside line and internal circuit are the disconnection, still be the output recording this moment.

According to the embodiment of the utility model, the handle listening recording control circuit is connected and connected to the existing intelligent marketing telephone terminal, and the selection of the corresponding circuit is controlled by the control signal of the main processor to realize different functions, the functions are the handle telephone listening or hands-free listening and the handle listening recording function, when the marketing personnel select the handle listening recording function, the microprocessor outputs high level control signal, the additional electronic switch of the handle listening recording control circuit is switched on and the composite electronic switch is switched off, the external telephone line and the internal telephone circuit are switched off, the selection of the handle receiver sound input source is realized by combining the handle receiver sound input source selection circuit, the call information with the marketing customer can be repeatedly listened in the handle by only taking the handle, hands-free playing is not needed, and the individual privacy of the marketing personnel and the marketing customer is prevented from being revealed, the work of other marketing personnel can not be influenced, and the headset does not need to be configured independently, so that the cost is saved.

Preferably, in this embodiment, as shown in fig. 5, the handset sound input source selection circuit employs an analog switch that introduces a control signal that is low by default, when the handset sound input is from the PSTN voice output; when the control signal is at high level, the sound input of the handle receiver comes from the sound card output, and the handle is used for listening to the recording. For example, as shown IN fig. 3, 3001 on the analog switch is the name of a chip, SC70-6 is the package type, the input terminal IN of the analog switch is connected with the output terminal of the microprocessor, the normally closed terminal NC of the analog switch is connected with the PSTN voice output terminal of the telephone answering handle circuit, the normally open terminal NO of the analog switch is connected with the output terminal of the sound card chip of the main processor, and the common terminal COM of the analog switch is connected with the handle receiver; when the microprocessor outputs a high-level control signal, the analog switch is communicated with the output end of the sound card chip and the handle telephone receiver; when the microprocessor outputs a low level control signal, the analog switch is communicated with the PSTN voice output end and the handle telephone receiver.

Based on the utility model discloses an embodiment realizes the selection of handle receiver sound input source through add analog switch in phone inner circuit, can be through the type of simple high low level's control signal control speech output, simple accurate, has greatly improved application efficiency.

Preferably, in this embodiment, a lithium battery is further disposed in the phone main body, and the lithium battery is connected to the BMS in the main processor.

Based on the embodiment of the utility model discloses, through set up the lithium cell in the phone main part, can continue to carry out with the help of the lithium cell with marketing customer's conversation or listen and get with marketing customer's recording under the condition that has a power failure suddenly, help maintaining marketing customer, improve the success rate of marketing.

Preferably, as shown in fig. 2, the phone board further includes a phone interface circuit and a phone voice circuit connected to each other, both the phone interface circuit and the phone voice circuit are connected to a microprocessor, the microprocessor is connected to the main processor, and the phone voice circuit is connected to the phone answering handle circuit.

According to the utility model discloses an embodiment, phone interface circuit and phone voice circuit all are connected with microprocessor, make things convenient for microprocessor's instruction, executive instruction of drawing to and the convenient operation such as exchange information of answering the handle circuit with the phone.

Preferably, in this embodiment, a data transmission interface is provided on the main processor, and the data transmission interface includes an interface of the secure digital card SD card/micro secure digital card TF card for transmitting data, a USB socket interface, and a network socket interface for networking.

Specifically, the memory chip for storing the recording data is located in the main processor, and has a capacity of 4G or more, and it is understood that the SD card/TF card may also store the recording data, but preferably stores the recording data by using the memory chip with a capacity of 4G or more built in the main processor. The utility model discloses do not specifically limit to the capacity of the built-in memory chip of host processor.

According to the utility model discloses an embodiment sets up each interface that can be applied to storage, transmission, charging, networking on the host processor for the expansibility of host processor is stronger.

Preferably, in this embodiment, the phone internal circuitry further comprises a phone answering hands-free circuit.

Based on the embodiment of the utility model discloses an use the handle and put two kinds of play modes of hands-free outward and make the recording broadcast adapt to more scenes, reduce phone hardware and be equipped with the saving cost, answer the circuit at the various different grade types of phone internal connection, can satisfy different marketing customers ' demand, for example some marketing customers just need answer hands-free circuit immediately, then, this intelligence marketing telephone terminal also can satisfy marketing customer's demand in time, thereby make this intelligence marketing telephone terminal's range of application more extensive, the universality is better.

Preferably, in this embodiment, a touch screen for selecting a listening mode is provided on the phone main body. Based on the utility model discloses an embodiment is through setting up the touch-sensitive screen in the phone main part to make marketing personnel when linking up with marketing customer, select through touch phone screen in a flexible way and listen to the mode, save time improves marketing efficiency.

Preferably, the touch screen is a capacitive touch screen. When the user needs to listen to the call for recording or locally record, the user can touch the playing interface to select the handle for playing, and after the user selects the playing interface, the electronic switch is additionally arranged for conducting, so that the user can not connect an external line when taking off the handle, and the function of listening to the recording by the handle is realized. When the handle listens to the recording process, the call comes, and the program can pause the playing of the recording at this time, and the user can select to hang the handle and then pick up the call, or select to directly pick up the call by touching the screen.

Capacitive touch screens only need to be touched, and do not need pressure to generate signals; the capacitive touch screen only needs to be corrected once or completely after being produced; the lifetime of capacitive solutions is somewhat longer because the components in a capacitive touch screen do not need to be moved.

Preferably, a polarity switching circuit is further provided in the phone body, and the polarity switching circuit is provided between the phone exterior line and the cradle switch. The polarity protection circuit is also referred to as a "polarity inversion" or "polarity correction" circuit. The function of the voltage conversion circuit is mainly to convert the voltage with uncertain polarity on the local telephone line into the voltage with fixed polarity so as to ensure the power polarity required by the dialing and talking circuit.

Preferably, a camera is mounted on the front side of the phone main body. The instant video request of the marketing customer can be met, the doubtful consideration of the marketing customer to the marketing personnel can be eliminated, because a plurality of customers can hold doubtful attitudes to the marketing personnel at times, the camera is installed in front of the telephone main body, and after the video confirmation with the marketing personnel is carried out, the safety of the marketing customer can be improved, so that the marketing effect is improved.

The above description is only for the preferred embodiment of the present invention, but the protection scope of the present invention is not limited thereto, and any changes or substitutions that can be easily conceived by those skilled in the art within the technical scope of the present invention are also within the protection scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.

Claims (10)

1. An intelligent marketing telephone terminal comprises a telephone main body and a handle telephone receiver, wherein the telephone main body is externally provided with a telephone external line, the telephone main body is internally provided with a main processor, a telephone internal circuit, a hook switch and a composite electronic switch which are mutually connected between the telephone external line and the telephone internal circuit, the telephone internal circuit comprises a telephone board and a telephone receiving handle circuit which are connected with each other, the telephone board comprises a microprocessor, it is characterized by also comprising a handle listening recording control circuit arranged in the telephone main body, wherein the handle listening recording control circuit comprises an additional electronic switch, the base electrode of the additional electronic switch is connected with the microprocessor, the emitting electrode of the additional electronic switch is grounded, the collector electrode of the additional electronic switch is connected between the hook switch and the composite electronic switch, when the microprocessor outputs a high-level control signal, the electronic switch additionally arranged on the handle listening recording control circuit is switched on, and the composite electronic switch is switched off;

the telephone main body is also internally provided with a handle telephone receiver sound input source selection circuit for receiving the control signal output by the microprocessor, and when the microprocessor outputs a high-level control signal, the handle telephone receiver sound input source selection circuit is communicated with the handle telephone receiver and the output end of the sound card chip of the main processor; when the microprocessor outputs a low level control signal, the handle receiver sound input source selection circuit is communicated with the handle receiver and the PSTN sound output end of the telephone receiving handle circuit.

2. The intelligent marketing telephone terminal of claim 1, wherein the handset receiver sound input source selection circuit employs an analog switch, an input terminal of the analog switch is connected to an output terminal of the microprocessor, a normally closed terminal of the analog switch is connected to a PSTN voice output terminal of the telephone answering handset circuit, a normally open terminal of the analog switch is connected to an output terminal of the sound card chip of the main processor, and a public terminal of the analog switch is connected to the handset receiver.

3. The intelligent marketing telephone terminal of claim 1 or 2, wherein a lithium battery is further provided in the telephone main body, and the lithium battery is connected with the BMS in the main processor.

4. The intelligent marketing telephone terminal of claim 1 or 2, wherein the telephone board further comprises a telephone interface circuit and a telephone voice circuit connected to each other, the telephone interface circuit and the telephone voice circuit are both connected to a microprocessor, the microprocessor is connected to the main processor, and the telephone voice circuit is connected to a telephone answering handle circuit.

5. The smart marketing telephone terminal of claim 3, wherein a data transmission interface is provided on the main processor, the data transmission interface comprising an interface of a secure digital card (SD)/micro secure digital card (TF) card for transmitting data and a USB socket interface and a network socket interface for networking.

6. The smart marketing telephone terminal of claim 3, wherein the in-phone circuitry further comprises a phone answering hands-free circuit.

7. The smart marketing telephone terminal of claim 3, wherein the telephone body is provided with a touch screen for selecting a listening mode.

8. The smart marketing telephone terminal of claim 7, wherein the touch screen is a capacitive touch screen.

9. The intelligent marketing telephone terminal of claim 1 or 2, wherein a polarity switching circuit is further arranged in the telephone main body, and the polarity switching circuit is arranged between the telephone external line and the hook switch.

10. The intelligent marketing telephone terminal of claim 3, wherein a camera is mounted to the front side of the telephone body.

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