CN210776800U - Self-service business handling equipment - Google Patents
Self-service business handling equipment Download PDFInfo
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- CN210776800U CN210776800U CN201921198658.2U CN201921198658U CN210776800U CN 210776800 U CN210776800 U CN 210776800U CN 201921198658 U CN201921198658 U CN 201921198658U CN 210776800 U CN210776800 U CN 210776800U
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Abstract
The application discloses business self-service handling equipment which comprises a display touch module, an identity recognition module, a network module and a control module, wherein the control module is electrically connected with the display touch module, the identity recognition module and the network module respectively; the display touch module is used for displaying a business handling interface and acquiring signature information of business handling personnel; the control module is also in communication connection with a server through the network module and is used for sending the identity information and the signature information to the server and receiving a service handling result sent by the server. Through the self-service equipment of handling in service for the personnel of handling the certificate can accomplish the flow of handling the certificate on this equipment by oneself, has increased the efficiency of handling the certificate, has alleviateed the staff's of handling the certificate work load greatly, has also saved the time that the personnel of handling the certificate spent at the in-process of handling the certificate simultaneously.
Description
Technical Field
The utility model relates to an approval system especially relates to a self-service equipment of handling of business.
Background
At present, services in a border management service hall, such as first application of border documents, such as passports, bang-and-au college certificates and the like, services of reissue and reissue after failure and reissue, and the like, are processed by border-out related workers, namely the workers need to operate a plurality of services, such as checking related personnel data and printed certificate information, photographing for the service personnel, recording fingerprints, looking up and uploading signature information and the like. With the rapid growth of entry and exit services, manual processing methods have been unable to meet more service demands. Generally, the certificate handling staff need to queue up in a service handling hall and then manually handle the service through the staff at a service handling window on site.
That is to say, in the traditional certificate handling process, there are many repetitive works, and usually, the information is entered and approved in a manual mode, and these processes are tedious and slow, and the time required by the certificate handling personnel is increased while the workload of the personnel is increased.
SUMMERY OF THE UTILITY MODEL
An embodiment of the utility model provides a self-service equipment of handling business can effectively alleviate the work load of the staff of handling the certificate and saved the required time of the staff of handling the certificate.
A business self-service handling device comprises a display touch module, an identity recognition module, a network module and a control module, wherein the control module is respectively electrically connected with the display touch module, the identity recognition module and the network module, and the control module collects identity information of business handling personnel through the identity recognition module; the display touch module is used for displaying a business handling interface and acquiring signature information of business handling personnel; the control module is also in communication connection with a server through the network module and is used for sending the identity information and the signature information to the server and receiving a service handling result sent by the server.
Optionally, in one embodiment, the identity recognition module includes a two-dimensional code recognition module, and the two-dimensional code recognition module is configured to recognize identity information in a two-dimensional code generated based on a reservation process.
Optionally, in one of the embodiments, the identity module further includes an identity card recognition module, the identity card recognition module includes a document recognition module, and the document recognition module is configured to read identity information in an identity document.
Optionally, in one embodiment, the system further includes a prompt module, the prompt module is electrically connected to the control module, and the prompt module is configured to perform voice prompt in the service handling process.
Optionally, in one embodiment, the identity recognition module further includes a face recognition module, and the face recognition module is configured to recognize face information of a business handling staff when the identity recognition module is in operation.
Optionally, in one embodiment, the face recognition module further includes a sensing unit, the sensing unit is electrically connected to the control module, the sensing unit includes a camera and/or an infrared sensor, and the sensing unit is configured to perform human body sensing detection and collect face information of service handling staff.
Optionally, in one of the embodiments, the identity recognition module further includes a fingerprint recognition module, the fingerprint recognition module includes a fingerprint recognition module, and the fingerprint recognition module is configured to collect fingerprint information of a finger placed on the fingerprint recognition module.
Optionally, in one embodiment, the system further includes a signature recognition module, the signature recognition module is electrically connected to the display touch module and the control module, and the signature recognition module is configured to recognize signature information input by the business handling personnel through the display touch module.
Optionally, in one embodiment, the system further includes a receipt output module, where the receipt output module is electrically connected to the control module, and the control module controls the receipt output module to output the service acceptance receipt based on the service acceptance success information sent by the server.
Optionally, in one embodiment, the payment system further includes a payment module, the payment module is electrically connected to the control module, and the payment module is used for paying money required by transaction.
Implement the embodiment of the utility model provides a, will have following beneficial effect:
the self-service business handling equipment comprises a display touch module, an identity recognition module, a network module and a control module, wherein the control module collects identity information of business handling personnel through the identity recognition module; the display touch module is used for displaying a business handling interface and acquiring signature information of business handling personnel; the control module is also in communication connection with the server through the network module and is used for sending the identity information and the signature information to the server and receiving a service handling result sent by the server. . Through the self-service equipment of handling in service, can realize that the required data information of business is handled to the automatic acquisition business personnel, and will data information send to the server is examined and examined in order to accomplish the data for the personnel of handling the certificate can accomplish the flow of handling the certificate on this equipment by oneself, has increased the efficiency of handling the certificate, has alleviateed the staff's of handling the certificate work load greatly, has also saved the time that the personnel of handling the certificate spent at the in-process of handling the certificate simultaneously.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.
Wherein:
FIG. 1 is a block diagram of a self-service transaction facility in one embodiment;
FIG. 2 is a block diagram showing the construction of a self-service transaction apparatus according to another embodiment;
FIG. 3 is a schematic diagram of a self-service transaction device in one embodiment.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.
Unless defined otherwise, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this application belongs. The terminology used herein in the description of the present application is for the purpose of describing particular embodiments only and is not intended to be limiting of the application. It will be understood that, as used herein, the terms "first," "second," and the like may be used herein to describe various elements, but these elements are not limited by these terms. These terms are only used to distinguish one element from another. For example, a first element could be termed a second element, and, similarly, a second element could be termed a first element, without departing from the scope of the present application. The first element and the second element are both components, but they are not the same component.
The self-service business handling equipment can be used for handling the services such as passports, harbor and Australian pass, continent pass, first application, reissue and reissue after replacement and failure re-application, can be arranged in a business handling hall for entry and exit management, is provided with a self-service area in the business handling hall, realizes the self-service business handling of the masses meeting self-service conditions, and can quickly meet the check after the completion of business submission. 80% of work for realizing business handling of the handling hall is finished by the self-service area, so that the workload of the certificate handling staff can be effectively reduced, and the time required by the certificate handling staff is saved.
As shown in fig. 1, the structural block diagram of the self-service business handling device in an embodiment is shown, the self-service business handling device includes an identity recognition module 110, a network module 120, a control module 130 and a display touch module 140, the control module 130 is electrically connected to the identity recognition module 110, the network module 120 and the display touch module 140, respectively, and the control module 130 collects identity information of business handling personnel through the identity recognition module 110; the display touch module 140 is used for displaying a business handling interface and acquiring signature information of business handling personnel; the control module 130 and the network module 120 are further communicatively connected to a server, and are configured to send the identity information and the signature information to the server, and receive a service transaction result sent by the server.
The display touch module 140 is used for a service handling interface, and specifically can display related information related to a service handling process, such as prompt information, output information, certificate handling information, face information and the like; the display touch module 140 is further configured to obtain signature information of the service clerk through the touch screen. The identity recognition module 110 may be configured to recognize and acquire face information of a certificate clerk before the terminal, such as a face image or a face video; the method can also be used for acquiring identity information in the identity document; but also for obtaining fingerprint information of a finger placed on the module, etc. The control module 130 may store the acquired fingerprint information in the office system, and in addition, the control module 130 may compare the fingerprint information with the fingerprint information previously entered by the clerk to verify the identity. The control module 130 may also compare the acquired face information of the business handling personnel with the image or video information in the identification card and the image information in the photo playback.
Specifically, the service handling personnel needs to make a reservation when handling the service, for example, make a reservation through a specific web page or make a reservation through a wechat public number. The business handling personnel need to fill in corresponding business handling data in the reservation process, for example, when the entry and exit certificate is firstly applied, information such as identity card number, name, gender, place of house entrance, photo receipt number and the like is needed; or the related information of the original certificate is also needed to be included when the certificate is exchanged.
Furthermore, when the service is handled, after the self-service handling equipment acquires the identity information through the identity recognition module, the server can perform identity authentication on the service handling personnel, a plurality of authentication items can be included in the identity authentication process, if the controlled personnel (national staff) are determined through the identity information, if the controlled personnel are not, the self-service handling equipment captures the face image of the service handling personnel through a non-sensory mode so as to be used for comparison, collection and warehousing. The control module 130 compares the receipt photo, the captured face image and the population base photo, or uploads the captured face image to the server, the server compares the digital receipt photo, the captured face image and the population base photo, after the comparison is passed, the service self-service handling equipment prompts service handling personnel to perform fingerprint input, the service handling personnel can perform signature through the display touch module 140, the control module 130 acquires the signature information through the display touch module 140, the signature information is used in a signature bar of a certificate, after the signature information is acquired, the control module 130 sends the data information of the personnel to the server to enter a background auditing stage, and after the background auditing is successful, the control module 130 receives the audit acceptance to indicate that the service handling is successful.
The equipment is handled by oneself to business that this embodiment provided can realize that the required data information of business is handled to automatic acquisition business handling personnel, and will data information send to the server is examined and examined in order to accomplish the data for the personnel of handling the certificate can accomplish the flow of handling the certificate on this equipment by oneself, has increased the efficiency of handling the certificate, has alleviateed the staff's of handling the certificate work load greatly, has also saved the time that the personnel of handling the certificate spent at the in-process of handling the certificate simultaneously.
In one embodiment, the self-service business handling equipment further comprises a prompting module, wherein the prompting module is electrically connected with the control module and is used for carrying out voice prompting in the business handling process. Specifically, the prompt module can include electrically connected voice module and speaker, the voice module is used for receiving control module's voice control instruction, in order to pass through the pronunciation is predetermine in the speaker broadcast.
In one embodiment, the self-service handling equipment further comprises a receipt output module, the receipt output module is electrically connected with the control module, and the control module controls the receipt output module to output the service acceptance receipt based on the service acceptance success information sent by the server.
In one embodiment, the self-service transaction device further comprises a payment module, the payment module is electrically connected with the control module, and the payment module is used for paying money required by service transaction. Specifically, the payment module can complete the card swiping and payment process of the bank card based on the Unionpay payment module. Optionally, the payment module may further include a keyboard component, and when the transactor successfully submits the accepted information, the receipt may be printed on the self-service transaction device and the card may be swiped for payment. Optionally, the payment module may further include a two-dimensional code payment component for generating a two-dimensional code payment list, so that service handling personnel can pay by themselves through the two-dimensional code.
In one embodiment, as shown in fig. 2, which is a block diagram illustrating a self-service transaction device in another embodiment, the identification module includes an identification card recognition module 210, and the identification card recognition module 210 includes a document recognition module, and the document recognition module is configured to read identity information in an identity document. The identity information may include a photograph, a certificate expiration date, an identification number, a name, a gender, a year of birth, a month of birth, etc. It will be appreciated that in some embodiments, the identity information may also include face information, fingerprint information, and the like.
Furthermore, the service self-service handling equipment can call relevant materials for handling the service from the server according to the acquired identity card number, and the server can acquire a digital receipt photo, a population library photo and the like corresponding to the identity card number. The digital receipt photo and the population base photo can be used for verifying the identity of the business handling personnel, namely when the digital receipt photo and the population base photo are matched with the face image captured on site, the face information of the current business handling personnel can be confirmed to be consistent with the population base on the server and the face information in the digital receipt.
In one embodiment, please continue to refer to fig. 2, the identification module further includes a two-dimensional code recognition module 260, and the two-dimensional code recognition module 260 is configured to recognize the identity information in the two-dimensional code generated based on the reservation process. Specifically, the two-dimensional code includes the wisdom code, and the wisdom code can be understood as having added the photo on the basis of two-dimensional code, can send relevant information to corresponding server and generate the wisdom code when the little letter public number reservation of public security system. Optionally, the function of the identification card recognition module 210 may be replaced by a mode of recognizing the smart code by the two-dimensional code recognition module 260, wherein the identity information in the two-dimensional code may include a photo, a name, an identification card number, a certificate validity period, and the like.
In one embodiment, with continued reference to fig. 2, the identity recognition module further comprises a face recognition module 220, and the face recognition module 220 is configured to recognize face information of the business office, where the face information includes a face image and a face video. Specifically, the face recognition module 220 further includes a sensing unit electrically connected to the control module, wherein the sensing unit includes a camera and/or an infrared sensor for performing human body sensing detection and collecting face information of the service handling personnel. Specifically, when the certificate handling personnel operate the self-service business handling equipment, the infrared inductor can sense that the operator is close to the self-service business handling equipment, the camera is opened at the moment, the face information of the certificate handling personnel is collected, and the face information can be face images or face videos. In the service handling process, the induction unit is used for synchronously collecting the on-site portrait, the camera can automatically rotate to snapshot the face according to the position of the face, the face information in the face database is synchronously compared, the information is ensured to be correct, and the situation that the certificate information is inconsistent with the portrait information is avoided.
In one embodiment, the face recognition module acquires face information acquired by the sensing unit and recognizes the face information. The control module compares the face information acquired by the face recognition module with the population library on the server and the face information in the digital playback one by one. Specifically, the face recognition module detects and tracks a face in the acquired face image, further performs face recognition on the detected face, collects feature points on the face image, matches the feature points on the face image with feature points of face information in a population library and a receipt photo, and judges that the face information of the current business handling personnel conforms to the population library on the server and the face information in the digital receipt if the matching similarity is greater than a preset threshold.
In one embodiment, with continued reference to FIG. 2, the identity module further includes a fingerprint recognition module 230, and the fingerprint recognition module 230 is used to recognize fingerprint information of the business clerk. Specifically, fingerprint identification module 230 includes the fingerprint identification module, and this fingerprint identification module is used for gathering the fingerprint information of placing the finger on this fingerprint identification module. Specifically, after confirming that certificate information of the certificate handling staff conforms to portrait information, at least one fingerprint of the certificate handling staff is collected on the self-service business handling equipment respectively to acquire fingerprint information of fingers placed on the module. Further, the control module sends the fingerprint information acquired by the fingerprint identification module to the server, the control module can also compare the acquired fingerprint information with the fingerprint information previously input by the certificate handling staff, or the acquired fingerprint information is transmitted to the server, and the server compares the fingerprint information with the fingerprint information previously input by the certificate handling staff to verify the identity.
In an embodiment, with reference to fig. 2, the self-service transaction device further includes a signature recognition module 290, the signature recognition module 290 is electrically connected to the display touch module 280 and the control module 250, and the signature recognition module 290 is configured to recognize signature information input by the service transactor through the display touch module 280. Specifically, after the fingerprint collection is completed, all the certificate handling information is called and signed after being confirmed by the sponsor. For example, by inputting signature information through a signature pen at the display touch module 280, or by handwriting at the display touch module 280.
In one embodiment, the network module may include an API interface, TCP/IP interface, etc. for connecting to the relevant systems and databases of the public security system. Such as a transaction system, a face database, an identity information database, etc.
In one embodiment, the control module stores the fingerprint information acquired by the fingerprint identification module into the transaction system through the network module; the control module also sends the face image or video acquired by the face recognition module to a face database through the network module for comparison; the control module also sends the identity information acquired by the identity card identification module to an identity information database through the network module for comparison.
In one embodiment, the control module comprises an industrial personal computer, the industrial personal computer comprises an RS232 interface, a USB interface and the like, and the industrial personal computer is connected with the display touch module, the face recognition module, the identity card recognition module, the fingerprint recognition module, the network module and the signature recognition module through the RS232 interface or the USB interface.
As shown in fig. 3, which is a schematic structural diagram of a self-service transaction device in an embodiment, the self-service transaction device includes a touch display screen 310, a camera 320, a receipt output module 330, an identification card reader 340, a barcode scanner 350, a signature pen 360, a password keyboard 370, a fingerprint device 380, and a bank card reader 390. Wherein the touch Display screen 310 may be an LCD (Liquid Crystal Display); the camera 320 can be a high-definition camera, and can also be selected as cameras with different requirements and configurations according to requirements; receipt output module 330 may be a receipt printer.
For example, in the process of conducting business handling through the business self-service handling equipment, a certificate handling person firstly brushes an identity card, a two-dimensional code or a smart code in the business self-service handling equipment, a system checks information of a group of people according to an identity card number, such as information of reservation, controlled personnel, national staff and the like, simultaneously synchronously acquires a field portrait, a camera automatically rotates according to the direction of a face and automatically captures the face, the head portrait of a population base and a certificate making photo, such as a digital receipt photo, are synchronously compared, and the certificate, the field face photo and the receipt photo of the certificate handling person are compared together, so that the information is ensured to be correct, and the condition that the certificate information is inconsistent with the portrait information is avoided. Further, after the portrait comparison is passed, the fingerprints of the certificate handling personnel are collected, the personnel checks that the information is correct, and the system collects the signature of the certificate handling personnel. Further, the staff checks the relevant information, waits for a transaction result, prints a receipt result, and then pays to complete the service transaction.
The self-service business handling equipment comprises a display touch module, an identity recognition module, a network module and a control module, wherein the control module collects identity information of business handling personnel through the identity recognition module; the display touch module is used for displaying a business handling interface and acquiring signature information of business handling personnel; the control module is also in communication connection with the server through the network module and is used for sending the identity information and the signature information to the server and receiving a service handling result sent by the server. . Through the self-service equipment of handling in service, can realize that the required data information of business is handled to the automatic acquisition business personnel, and will data information send to the server is examined and examined in order to accomplish the data for the personnel of handling the certificate can accomplish the flow of handling the certificate on this equipment by oneself, has increased the efficiency of handling the certificate, has alleviateed the staff's of handling the certificate work load greatly, has also saved the time that the personnel of handling the certificate spent at the in-process of handling the certificate simultaneously.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the present application. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (9)
1. A business self-service handling device is characterized by comprising a display touch module, an identity recognition module, a network module and a control module, wherein the control module is respectively electrically connected with the display touch module, the identity recognition module and the network module, and the control module collects identity information of business handling personnel through the identity recognition module; the display touch module is used for displaying a business handling interface and acquiring signature information of business handling personnel; the control module is also in communication connection with a server through the network module and is used for sending the identity information and the signature information to the server and receiving a service handling result sent by the server;
the self-service business handling equipment further comprises: and the signature identification module is electrically connected with the display touch module and the control module and is used for identifying the signature information input by the business handling personnel through the display touch module.
2. The self-service business handling device of claim 1, wherein the identity recognition module comprises a two-dimensional code recognition module, and the two-dimensional code recognition module is configured to recognize identity information in a two-dimensional code generated based on a reservation process.
3. The self-service business handling device of claim 1, wherein the identity module further comprises an identity card recognition module, the identity card recognition module comprising a document recognition module, the document recognition module being configured to read identity information in an identity document.
4. The self-service business handling device of claim 1, wherein the identity recognition module further comprises a face recognition module, and the face recognition module is used for recognizing face information of business handling personnel.
5. The self-service business handling device of claim 4, wherein the face recognition module further comprises a sensing unit, the sensing unit is electrically connected with the control module, the sensing unit comprises a camera and/or an infrared sensor, and the sensing unit is used for performing human body sensing detection and collecting face information of business handling personnel.
6. The self-service business handling device of claim 1, wherein the identification module further comprises a fingerprint identification module, the fingerprint identification module comprising a fingerprint identification module, the fingerprint identification module being configured to collect fingerprint information of a finger placed on the fingerprint identification module.
7. The self-service business handling device of any one of claims 1 to 6, further comprising a prompt module, wherein the prompt module is electrically connected with the control module, and the prompt module is used for voice prompt in a business handling process.
8. The self-service business handling equipment of claim 1, further comprising a receipt output module, wherein the receipt output module is electrically connected with the control module, and the control module controls the receipt output module to output a business handling receipt based on the business handling success information sent by the server.
9. The self-service business handling device of claim 1, further comprising a payment module, wherein the payment module is electrically connected to the control module, and the payment module is used for paying money required for business handling.
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| CN201921198658.2U CN210776800U (en) | 2019-07-29 | 2019-07-29 | Self-service business handling equipment |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111429325A (en) * | 2020-02-28 | 2020-07-17 | 深圳市雄帝科技股份有限公司 | Method for service application and acceptance, intelligent terminal and computer readable storage medium |
| CN112233343A (en) * | 2020-10-19 | 2021-01-15 | 中国工商银行股份有限公司 | Self-service terminal equipment service data processing method and device |
| CN113192263A (en) * | 2021-04-30 | 2021-07-30 | 中国银行股份有限公司 | Robot for card transaction, processing method, device and readable medium |
| CN113271554A (en) * | 2021-05-20 | 2021-08-17 | 中国银行股份有限公司 | Bank branch counter business handling method, device and system based on 5g message |
| CN113704727A (en) * | 2021-07-02 | 2021-11-26 | 深圳市赛云数据有限公司 | SIM card identity verification management and updating device |
| CN115239272A (en) * | 2022-06-23 | 2022-10-25 | 深圳市新良田科技股份有限公司 | Anti-counterfeiting intelligent service handling terminal and method |
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2019
- 2019-07-29 CN CN201921198658.2U patent/CN210776800U/en active Active
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111429325A (en) * | 2020-02-28 | 2020-07-17 | 深圳市雄帝科技股份有限公司 | Method for service application and acceptance, intelligent terminal and computer readable storage medium |
| CN112233343A (en) * | 2020-10-19 | 2021-01-15 | 中国工商银行股份有限公司 | Self-service terminal equipment service data processing method and device |
| CN113192263A (en) * | 2021-04-30 | 2021-07-30 | 中国银行股份有限公司 | Robot for card transaction, processing method, device and readable medium |
| CN113271554A (en) * | 2021-05-20 | 2021-08-17 | 中国银行股份有限公司 | Bank branch counter business handling method, device and system based on 5g message |
| CN113704727A (en) * | 2021-07-02 | 2021-11-26 | 深圳市赛云数据有限公司 | SIM card identity verification management and updating device |
| CN115239272A (en) * | 2022-06-23 | 2022-10-25 | 深圳市新良田科技股份有限公司 | Anti-counterfeiting intelligent service handling terminal and method |
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