CN207408809U - Corrugated paper board production line remote diagnosis system - Google Patents

Corrugated paper board production line remote diagnosis system Download PDF

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Publication number
CN207408809U
CN207408809U CN201721264469.1U CN201721264469U CN207408809U CN 207408809 U CN207408809 U CN 207408809U CN 201721264469 U CN201721264469 U CN 201721264469U CN 207408809 U CN207408809 U CN 207408809U
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China
Prior art keywords
remote controllers
group
remote
core switch
customer
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Active
Application number
CN201721264469.1U
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Chinese (zh)
Inventor
毛志勇
彭银喜
方翔
李立伟
瞿国巍
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hubei Jingshan Light Industrial Machinery Co Ltd
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Hubei Jingshan Light Industrial Machinery Co Ltd
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Priority to CN201721264469.1U priority Critical patent/CN207408809U/en
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Abstract

Corrugated paper board production line remote diagnosis system, it includes general headquarters' customer side computer server, core switch, network communication interchanger, contact staff computer terminal, one group of remote controllers and one group of customer equipment end control module, core switch and general headquarters' customer side computer server communication connection, core switch, contact staff computer terminal and one group of remote controllers are interconnected by network communication switch communication, and customer equipment end control module includes HMI man-machine interfaces and PLC controller;The use of remote controllers can save the time after sale, and service without geographical restrictions, saves poor travelling expenses, reduces the shutdown loss of client.Curstomer's site is connected to the Net, after mixing remote controllers, can telecommunication network be linked into local area network.Computer is not required in curstomer's site, is not required to install special software, saves the plenty of time.Remote download on the computer that contact staff can install SIEMENS PLC TIA softwares at any one, it is very convenient.

Description

Corrugated paper board production line remote diagnosis system
Technical field
The utility model is related to dustbin technical fields, and in particular to corrugated paper board production line remote diagnosis system.
Background technology
It is gone wrong after sale based on current, customer phone contact contact staff, company arranges according to the problem of feedback Personnel go on business, and some clients are even in foreign countries.Often there is road several days, solve the problems, such as the situation of a few houres or a few minutes.It is right For company, financial resources, manpower, material resources expend very big.
, it is necessary to curstomer's site, someone assists remote software instrument, and installs the mating software of product.Such as SIEMENS PLC TIA softwares, installation kit and patch are more than 10G, and download and set-up time at least need even longer most of the day.The electricity of curstomer's site Brain will not generally install such software, because file is big, remote transmission installation procedure is extremely difficult, and the time of installation can be very Long, also higher to the configuration requirement of computer, otherwise installation and operation speed can be very slow.Once one of link gets stuck, also It is to need scene of sending someone.
In addition this method is long-range, kernel program is passed to the computer at scene, has kernel program disclosure risk.
It can be seen that providing one kind quickly, efficiently, can solve to be this field urgent problem after sale in real time.
Utility model content
The purpose of this utility model is exactly in order to solve the above-mentioned technical problem, and to provide corrugated paper board production line remote diagnosis System.
The utility model includes general headquarters' customer side computer server, core switch, network communication interchanger, contact staff Computer terminal, one group of remote controllers and one group of customer equipment end control module, core switch and general headquarters' customer side computer clothes Business device communication connection, core switch, contact staff computer terminal and one group of remote controllers are led to by network communication interchanger Letter interconnection, customer equipment end control module include HMI man-machine interfaces and PLC controller, HMI man-machine interfaces and PLC controller point It is not communicated to connect with corresponding remote controllers.
It also has hardware firewall, and core switch is interconnected by hardware firewall and network communication switch communication.
It carries out remote diagnosis by following steps:
1. the customer service staff on duty of contact staff computer terminal receives the visitor that general headquarters' customer side computer server transmits It asks after sale at family;
2. customer service staff on duty operates contact staff computer terminal, by network communication interchanger and corresponding remote Range controller reads the real time data of customer equipment end control module;
3. customer service staff on duty judges whether to pass through software according to data analysis client device fault condition Update can solve equipment fault;
4. by software upgrading if it is determined that can solve equipment fault, then by network communication interchanger and corresponding HMI man-machine interface and PLC controller transmission of the remote controllers to customer equipment end control module updates software package, and remote Journey manipulates HMI man-machine interfaces and PLC controller and carries out data with new, fixes a breakdown;If it is determined that it cannot be solved by software upgrading Certainly equipment fault then needs to carry out on-site maintenance, and customer service staff on duty is by core switch to general headquarters' customer side computer Server notifies remote diagnosis result.
The utility model advantage is:Remote controllers can be solved the problems, such as quickly.The use of remote controllers can save after sale Time, service without geographical restrictions, save poor travelling expenses, reduce the shutdown loss of client.Curstomer's site is connected to the Net, is mixed long-range After controller, telecommunication network can be linked into local area network.Computer is not required in curstomer's site, is not required to install special software, Save the plenty of time.Remote download on the computer that contact staff can install SIEMENS PLC TIA softwares at any one, It is very convenient.
Description of the drawings
Fig. 1 is the utility model structure diagram.
Specific embodiment
As shown in drawings, the utility model includes general headquarters' customer side computer server 1, core switch 2, network communication friendship Change planes 4, one groups of 3, contact staff computer terminal remote controllers 5 and one group of customer equipment end control module, core switch 2 with General headquarters' customer side computer server 1 communicates to connect, core switch 2, contact staff computer terminal 4 and one group of remote controllers 5 It being communicated and interconnected by network communication interchanger 3, customer equipment end control module includes HMI man-machine interfaces 6 and PLC controller 7, HMI man-machine interfaces 6 and PLC controller 7 communicate to connect respectively with corresponding remote controllers 5.
It also has hardware firewall 8, and core switch 2 is communicated mutually by hardware firewall 8 with network communication interchanger 3 Connection.
It carries out remote diagnosis by following steps:
1. the customer service staff on duty of contact staff computer terminal 4 receives what general headquarters' customer side computer server 1 transmitted Client asks after sale;
2. customer service staff on duty operates contact staff computer terminal 4, by network communication interchanger 3 and corresponding Remote controllers 5 read the real time data of customer equipment end control module;
3. customer service staff on duty judges whether to pass through software according to data analysis client device fault condition Update can solve equipment fault;
4. by software upgrading if it is determined that can solve equipment fault, then by network communication interchanger 3 and corresponding HMI man-machine interface 6 and PLC controller 7 transmission of the remote controllers 5 to customer equipment end control module updates software package, And remote control HMI man-machine interfaces 6 and PLC controller 7 carry out data with new, fix a breakdown;If it is determined that pass through software upgrading Equipment fault cannot be solved, then needs to carry out on-site maintenance, customer service staff on duty is by core switch 2 to general headquarters' customer service Computer server 1 is held to notify remote diagnosis result.
Working method and principle:Remote controllers are the sides of remotely accessing that network layer is worked in by privately owned encryption tunnel Formula.And simple remote software instrument, application layer is worked in, is connect just for wherein one or more ports or the long-range of service Enter mode, transmission depends entirely on software in itself whether encryption.
Computer is not required in curstomer's site in remote controllers scene, and it is on duty to be not required to very important person, need not install corresponding software. With respect to remote software instrument, the risk that artificial kernel program is revealed can be prevented.
Specifically for equipment such as industry spot PLC, HIM, implement point-to-point long-range after-sales service.Remote controllers are disposed It is simple and efficient.Contact staff's use habit is constant, easy to use.

Claims (2)

1. corrugated paper board production line remote diagnosis system, it is characterised in that it includes general headquarters' customer side computer server(1), core Interchanger(2), network communication interchanger(3), contact staff computer terminal(4), one group of remote controllers(5)It is set with one group of client Standby end control module, core switch(2)With general headquarters' customer side computer server(1)Communication connection, core switch(2), visitor Take personnel computer terminal(4)With one group of remote controllers(5)Pass through network communication interchanger(3)Communication interconnection, customer equipment end Control module includes HMI man-machine interfaces(6)And PLC controller(7), HMI man-machine interfaces(6)And PLC controller(7)Respectively with it is right Answer remote controllers(5)Communication connection.
2. corrugated paper board production line remote diagnosis system according to claim 1, it is characterised in that it also has hardware fire prevention Wall(8), core switch(2)Pass through hardware firewall(8)With network communication interchanger(3)Communication interconnection.
CN201721264469.1U 2017-09-29 2017-09-29 Corrugated paper board production line remote diagnosis system Active CN207408809U (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201721264469.1U CN207408809U (en) 2017-09-29 2017-09-29 Corrugated paper board production line remote diagnosis system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201721264469.1U CN207408809U (en) 2017-09-29 2017-09-29 Corrugated paper board production line remote diagnosis system

Publications (1)

Publication Number Publication Date
CN207408809U true CN207408809U (en) 2018-05-25

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
CN201721264469.1U Active CN207408809U (en) 2017-09-29 2017-09-29 Corrugated paper board production line remote diagnosis system

Country Status (1)

Country Link
CN (1) CN207408809U (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107479489A (en) * 2017-09-29 2017-12-15 湖北京山轻工机械股份有限公司 Corrugated paper board production line remote diagnosis system

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107479489A (en) * 2017-09-29 2017-12-15 湖北京山轻工机械股份有限公司 Corrugated paper board production line remote diagnosis system

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