CN206400663U - Call out the numbers the queuing systems by all kinds of means of device and bank outlets - Google Patents
Call out the numbers the queuing systems by all kinds of means of device and bank outlets Download PDFInfo
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- CN206400663U CN206400663U CN201621259123.8U CN201621259123U CN206400663U CN 206400663 U CN206400663 U CN 206400663U CN 201621259123 U CN201621259123 U CN 201621259123U CN 206400663 U CN206400663 U CN 206400663U
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Abstract
The utility model provides a kind of queuing system by all kinds of means of call out the numbers device and bank outlets, is related to bank outlets' technical field.The device of calling out the numbers includes network mouth, an embedded main board, a FLASH memory, communication unit and multiple PCI board cards.Wherein, the network mouth is arranged on the rear board of the device of calling out the numbers, the embedded main board is arranged inside the device of calling out the numbers, the FLASH memory and communication unit are solidificated on the embedded main board, the embedded main board is provided with multiple PCI slots, and the PCI board card inserts the PCI slot.Separate type management is carried out by the way that the number of the taking function of queue machine of the prior art and function of calling out the numbers are pulled out, the influence normally handled in order to site business when queue machine of the prior art breaks down is reduced.
Description
Technical field
The utility model is on bank outlets' technical field, especially with regard to the traffic scheduling device of bank outlets, specifically
Say it is a kind of queuing system by all kinds of means of call out the numbers device and bank outlets.
Background technology
This part is it is intended that the embodiment of the present utility model stated in claims provides background or context.This
The description at place recognizes it is prior art not because not being included in this part.
At present, client goes bank outlets' transacting business to generally require to rank.Queuing system of the prior art such as Fig. 1
Shown, its specific process is as follows：The number of taking is carried out on the queue machine of site, a strip for being printed with queue number is obtained,
Wait is called out the numbers；Initiate the request of the next number of calling when teller is idle to queue machine using cabinet surface terminal, queue machine accesses row
Team's server is obtained wait after code of calling out the numbers, and drive the speaker plays voice of calling out the numbers, and drive window screen above cabinet face-port mouthful and
The comprehensive screen displaying corresponding contents of hall suspension.After client hears that the number of oneself is called into, correspondence window is gone to call business to take
Business device transacting business.
The above-mentioned use queue machine service of calling out the numbers has become the usual manner of site hall order management, and queue machine turns into net
The core of point queuing management system, is a kind of ripe equipment.But current site is typically only equipped with a queue machine, either takes
Number still call out the numbers and all to be completed by queue machine, once there is hardware fault, site business can be had a strong impact on and normally handled in order.
In summary, a kind of new scheme how is researched and developed out, it can reduce queue machine of the prior art and go out
It is this area technical barrier urgently to be resolved hurrily to the influence that site business is normally handled in order during existing failure.
Utility model content
In view of this, the utility model provides a kind of queuing system by all kinds of means of call out the numbers device and bank outlets, leads to
Cross and pull out the number of the taking function of queue machine of the prior art and function of calling out the numbers to carry out separate type management, function of calling out the numbers is concentrated
To calling out the numbers on device for High Availabitity that can carry out hot standby switch, the number of taking function is focused on the number of taking device, and client can make
The number of taking is carried out with channels such as self-aided terminal, intelligent terminal, mobile phone terminals, when reducing queue machine failure of the prior art
The influence normally handled in order to site business.
To achieve these goals, the utility model is called out the numbers device there is provided one kind, and the device of calling out the numbers includes a network
Mouth, an embedded main board, a FLASH memory, communication unit and multiple PCI board cards.
Wherein, the network mouth is arranged on the rear board of the device of calling out the numbers, and the embedded main board is arranged at described
Call out the numbers inside device, the FLASH memory and communication unit are solidificated on the embedded main board, the embedded main board
Multiple PCI slots are provided with, the PCI board card inserts the PCI slot；
The network mouthful, gathers and exports TCP/IP and call out the numbers message；
The FLASH memory, receives the TCP/IP and calls out the numbers message, and the TCP/IP is called out the numbers into message transmissions to institute
State unit of calling out the numbers；
The PCI board card, receives the TCP/IP and calls out the numbers message, is called out the numbers message assembling driving level according to the TCP/IP
Message, and by the communication unit by the driving level message send to window screen and/or comprehensive screen and/or loudspeaker with
Completion is called out the numbers operation.
In preferred embodiment of the present utility model, the communication unit be RS485 wire communications unit and/or
RS485 radio communication units.
In preferred embodiment of the present utility model, multiple LED are installed on the front panel of the device of calling out the numbers and indicated
Lamp.
In preferred embodiment of the present utility model, wireless signal transmission is installed on plate above the device of calling out the numbers
Device.
One of the purpose of this utility model has been to provide a kind of queuing system by all kinds of means of bank outlets, including business clothes
Business device, queuing service device, cabinet surface terminal and terminal of calling out the numbers, the queuing system by all kinds of means of the bank outlets also include the number of taking and filled
Put and call out the numbers device.
Wherein, the number of the taking device, is connected by network with the service server, for gathering taking for user's input
Number information；The queuing service device, the queue number of queue queue is generated according to the number of the taking information；The cabinet surface terminal, to
The queuing service device sends solicited message；The queuing service device, always according to the solicited message and default plan of calling out the numbers
Slightly determine number information；The cabinet surface terminal, calls out the numbers message always according to number information generation TCP/IP；
The device of calling out the numbers, is connected with the cabinet surface terminal and the terminal of calling out the numbers, including a network mouthful, an insertion
Formula mainboard, a FLASH memory, communication unit and multiple PCI board cards,
Wherein, the network mouth is arranged on the rear board of the device of calling out the numbers, and the embedded main board is arranged at described
Call out the numbers inside device, the FLASH memory and communication unit are solidificated on the embedded main board, the embedded main board
Multiple PCI slots are provided with, the PCI board card inserts the PCI slot；
The network mouthful, gathers and exports TCP/IP and call out the numbers message；
The FLASH memory, receives the TCP/IP and calls out the numbers message, and the TCP/IP is called out the numbers into message transmissions to institute
State unit of calling out the numbers；
The PCI board card, receives the TCP/IP and calls out the numbers message, is called out the numbers message assembling driving level according to the TCP/IP
Message, and by the communication unit by the driving level message send to window screen and/or comprehensive screen and/or loudspeaker with
Completion is called out the numbers operation.
In preferred embodiment of the present utility model, the number of the taking device be self-aided terminal and/or intelligent terminal and/or
Mobile phone terminal.
In preferred embodiment of the present utility model, the terminal of calling out the numbers is window screen and/or comprehensive screen and/or raises one's voice
Device.
The beneficial effects of the utility model are that there is provided a kind of queuing system by all kinds of means of call out the numbers device and bank outlets
System, progress separate type management is detached by the number of taking function and function of calling out the numbers from queue machine, and the number of taking function is focused on the number of taking device,
Client carries out the number of taking using channels such as self-aided terminal, intelligent terminal, mobile phone terminals, and function of calling out the numbers, which focuses on one, can carry out heat
The device of calling out the numbers of the High Availabitity of standby switching, is reduced normally orderly to site business when queue machine of the prior art breaks down
The influence handled, solves the problems, such as the single-point of current site queuing management.
For above and other objects, features and advantages of the present utility model can be become apparent, preferable reality cited below particularly
Example is applied, and coordinates institute's accompanying drawings, is described in detail below.
Brief description of the drawings
, below will be to embodiment in order to illustrate more clearly of the utility model embodiment or technical scheme of the prior art
Or the accompanying drawing used required in description of the prior art is briefly described, it should be apparent that, drawings in the following description are only
It is some embodiments of the present utility model, for those of ordinary skill in the art, is not paying the premise of creative work
Under, other accompanying drawings can also be obtained according to these accompanying drawings.
Fig. 1 is the queuing system schematic diagram of the bank outlets typically ranked in the prior art by queue machine；
A kind of structural representation of the system queued up by all kinds of means for bank outlets that Fig. 2 provides for the utility model embodiment
Figure；
The number of taking device in a kind of system queued up by all kinds of means for bank outlets that Fig. 3 provides for the utility model embodiment
Structured flowchart；
Called out the numbers in the specific embodiment that Fig. 4 provides for the utility model the physical structure of device；
The workflow schematic diagram of queuing system by all kinds of means in the specific embodiment that Fig. 5 provides for the utility model.
Embodiment
Below in conjunction with the accompanying drawing in the utility model embodiment, the technical scheme in the utility model embodiment is carried out
Clearly and completely describe, it is clear that described embodiment is only a part of embodiment of the utility model, rather than whole
Embodiment.Based on the embodiment in the utility model, those of ordinary skill in the art are not under the premise of creative work is made
The every other embodiment obtained, belongs to the scope of the utility model protection.
Below with reference to some representative embodiments of the present utility model, principle of the present utility model and essence are explained in detail
God.
As shown in figure 1, client goes bank outlets' transacting business to need to rank at present, first in the queuing machine equipment of site
The upper progress number of taking, obtains a strip for being printed with queue number, wait is called out the numbers.Cabinet surface terminal is used when teller is idle to queuing
Machine initiates the request of the next number of calling, and queue machine accesses queuing service device and obtained wait after code of calling out the numbers, and drive the speaker is played
Call out the numbers voice, and drive the window screen above cabinet face-port mouthful and the comprehensive screen displaying corresponding contents of hall suspension.Client hears
After the number of oneself is called into, correspondence window transacting business is removed.
When client has multiple business to need to handle, wherein several can only handle in cabinet face, it is other can site from
Help equipment to handle, many clients can select the number of taking on queue machine, wait is called out the numbers, go to cabinet face to handle these business in the lump.Even if
Queue machine has shunting to be directed to the prompting of self-service device transacting business in the number of taking, and these clients can also ignore, so existing
Queuing management system does not have shunting guiding client finally, reduces cabinet surface pressure, improves self-service device utilization rate, improves site industry
The purpose of efficiency is handled in business.
The utility model provides a kind of queuing system by all kinds of means of call out the numbers device and bank outlets, for solve at present with
The single-point problem of queue management system centered on queue machine, and can effectively guide customer self-service transacting business, improve net
Point business handling efficiency.
A kind of structural representation of the system queued up by all kinds of means for bank outlets that Fig. 2 provides for the utility model embodiment
Figure, referring to Fig. 2, the system that the utility model is provided includes the number of taking device 10, service server 20, queuing service device 30, cabinet
Face terminal 40, terminal of calling out the numbers 50 and device 60 of calling out the numbers.
During actual use, the number of taking device 10 can by cable network or wireless network and service server 20,
Queuing service device 30 is connected, and queuing service device 30 is connected by cable network with service server 20, and cabinet surface terminal 40 is by having
Gauze network is connected with queuing service device 30, and device 60 of calling out the numbers is connected by cable network with cabinet surface terminal 40, and terminal of calling out the numbers 50 is led to
Wireless or wired communication link is crossed to be connected with device 60 of calling out the numbers.
Wherein, the number of the taking device 10, the number of the taking information for gathering user's input.Fig. 3 is the utility model embodiment
The structured flowchart of the number of the taking device provided, as shown in figure 3, the number of the taking device can be self-aided terminal 11 in the utility model
And/or intelligent terminal 12 and/or mobile phone terminal 13.Therefore, self-aided terminal 11 and intelligent terminal 12 pass through cable network and queuing
Server 30 is connected, and self-aided terminal 11 and intelligent terminal 12 are connected by cable network with service server 20, mobile phone terminal 13
It is connected by wireless network with queuing service device 30, mobile phone terminal 13 is connected by wireless network with service server 20.
Queuing service device 30 of the prior art generates the queue number of queue queue according to the number of the taking information.In the number of taking
Stage, queuing service device can ask to generate the queue number of different queue queues, the limited level of each queue queue according to the number of taking
Difference, some queue queues can preferential called number.
Specifically, self-aided terminal 11 is a kind of noncash class for combining a variety of different financial business functions of the prior art
Self-service equipment is there is provided inquiring about, the financial service such as remittance and payment of transferring accounts.According to the difference of service object, can be divided into towards
Personal traditional self-aided terminal, to public self-service receipt printer and ticket fee machine.General site can be equipped with many self-aided terminals and set
It is standby.The equipment can by being interacted with touch-screen or card reader etc. with user, access service server carries out business handling, visit
Ask that queuing service device carries out the number of taking, the printing number of taking strip.Self-aided terminal as one of the number of taking device of queuing system by all kinds of means, its
Including the code keypad on the hardware for user mutual, card reader, touch-screen, the user interface UI also on software, it can
The business handled such as is queried the balance, remittance of transferring accounts, and the number of taking information is sent during the number of taking and gives queuing service device, by the queue number of return
It is assembled into strip form to be printed.User, can also be by from master terminal except can be directly using the self-aided terminal number of taking
Connection service server completes the progress number of taking after business.
The intelligent terminal 12, it is that the noncash class in popularization of the prior art is self-service+assist the new services of formula to set
It is standby, except there is the function of self-aided terminal, additionally provide hair fastener, product and the New function such as get.
The mobile phone terminal 13, can carry out business handling in operation Mobile banking app, can also scan Quick Response Code progress
The number of taking.Mobile phone terminal can be used for interacted with user, business handling, the number of taking and generation electronics strip.Mobile phone terminal is as more
One of the number of taking device of channel queuing system, can pass through the business function that is provided on Mobile banking app, same requested service service
Device carries out business processing, shows result.User is reached after bank outlets, and using mobile phone scanning, bank outlets show in hall
Exclusive Quick Response Code, connection row's server is desirable number, and generates after the number of taking success the number of the taking strip of electronic edition.
Referring to Fig. 2, the cabinet surface terminal 40 of the prior art, for sending request letter to the queuing service device
Breath, when teller has handled the business of active user and free time, initiates to call next using cabinet surface terminal to queuing service device
The solicited message of number.
The queuing service device 30 of the prior art, is additionally operable to according to the solicited message and default strategy of calling out the numbers
Determine number information.Receive after solicited message, found from all queue queues according to the strategy of calling out the numbers being pre-configured with next
The number to be cried, but regardless of strategy of calling out the numbers, totality is pressed for probability, the low queue of the high platoon ratio's priority of priority
The probability of called number is higher.
The cabinet surface terminal 40 of the prior art, is additionally operable to generate TCP/IP according to the number information and calls out the numbers message；
Called out the numbers in the specific embodiment that Fig. 4 provides for the utility model the structure chart of device, device 60 and the institute of calling out the numbers
State cabinet surface terminal and the terminal of calling out the numbers is connected, including 61, one embedded main board 62 of a network mouthful, a FLASH memory
63rd, communication unit 64 and multiple PCI board cards 65.
Wherein, the network mouthful 61 is arranged on the rear board of the device of calling out the numbers, and the embedded main board 62 is arranged at
Inside the device of calling out the numbers, the FLASH memory 63 and communication unit 64 are solidificated on the embedded main board 62, described
Embedded main board 62 is provided with multiple PCI slots 66, and the PCI board card 65 inserts the PCI slot 66；
The network mouthful 61, gathers and exports TCP/IP and call out the numbers message；
The FLASH memory 63, receives the TCP/IP and calls out the numbers message, and the TCP/IP is called out the numbers into message transmissions extremely
The PCI board card 65.
The PCI board card 65, receives the TCP/IP and calls out the numbers message, is called out the numbers message assembling driving layer according to the TCP/IP
Level message, and the driving level message is sent to window screen and/or comprehensive screen and/or raised one's voice by the communication unit 64
Device is with the operation that completes to call out the numbers.
In the utility model, the embedded main board 62 is that the ARM based on Linux with multiple pci interfaces is general
Embedded main board.The FLASH memory of the FLASH memory 63 hot standby switch control program that has been burning.Referred herein to
Hot standby switch control program includes TCP/IP messages of calling out the numbers being transmitted to the PCI board card of current active, if do not had in the time of specifying
Receive response, it is believed that current active PCI board card failure, another PCI board card response TCP/IP is switched in real time and is called out the numbers message.This
Outside, FLASH memory regularly can give current active PCI board card by hair heartbeat message, and can not receive heartbeat and return can also switch in real time.This
A little hot standby switch control programs are the corresponding programs of function of calling out the numbers in queue machine of the prior art, are prior art,
The utility model is only to be burned onto FLASH memory 63.
In the utility model, the communication unit 64 is solidificated on the embedded main board 62, and it can be wired for RS485
Communication unit and/or RS485 radio communication units.Using which kind of communication mode send depending on window screen and/or comprehensive screen and/
Or the networking mode of loudspeaker is wired or wireless.RS485 universal serial bus can be used in wire communication, has by RS485 interfaces
Line mode connects the peripheral hardwares such as window screen, comprehensive screen and loudspeaker.RS485 signals can be switched to wireless signal by wireless telecommunications, from nothing
Line signal projector issues the peripheral hardwares such as window screen, comprehensive screen and loudspeaker.
In the utility model, the embedded main board 62 is provided with multiple PCI slots 66, and the PCI board card 65 is inserted
The PCI slot 66.PCI board card 65 is mainly the burning FLASH memory for program of calling out the numbers, using pluggable design, convenient
Changed after damage, and the update that demand expansion bands of calling out the numbers are come.Receive after request of calling out the numbers, PCI board card constitutes difference successively
The driving level message of window screen, comprehensive screen and loudspeaker is issued, transfers to wire communication module or wireless communication module to send out
Send.Referred herein to program of calling out the numbers be the corresponding program of function of calling out the numbers in queue machine of the prior art, be existing skill
Art, the utility model is only to be burned onto FLASH memory formation PCI board card.
As shown in figure 4, in other embodiment of the present utility model, being provided with the front panel of the device of calling out the numbers many
Wireless signal transmitter 66 is installed on plate above individual LED light 67, the device of calling out the numbers.The evergreen expression state of indicator lamp
Normally, it is red to represent failure.
In other embodiment of the present utility model, queuing service device of the prior art can also take from the business
Business device obtains the business datum that the user is handled by the number of the taking device, the number of the taking letter according to being determined the business datum
Cease corresponding queue queue.That is, in the number of the taking stage, queuing service device asks to generate the queue of different queue queues according to the number of taking
Number, some queues can preferential called number.The user that queue number generation module can obtain the same day number of taking to service server makes
It is that the same day is self-service according to statistics with the statistics of self-aided terminal 11, intelligent terminal 12 and the transacting business of mobile phone terminal 13
The higher queue number of the more user's generation priority of transacting business.That is, business datum is more, the corresponding row of the number of taking information
The priority of team's queue is higher.
Because in the prior art, when client has multiple business to need to handle, wherein several can only handle in cabinet face, others can
Handled with the self-service device in site, many clients can select the number of taking on queue machine, wait is called out the numbers, go to cabinet face to handle this in the lump
A little business.Even if queue machine has shunting to be directed to the prompting of self-service device transacting business in the number of taking, these clients can also ignore,
So existing queuing management system does not have shunting guiding client finally, reduces cabinet surface pressure, improves self-service device utilization rate,
Improve the purpose of site business handling efficiency.Therefore, the utility model sets queue number generation module to think the same day certainly
The user for the business handled is helped to generate the higher queue number of priority of calling out the numbers, can and can only be in self-aided terminal, intelligent terminal, hand
The number of taking on machine channel, " reward "+" pressure " accomplishes that effectively guiding shunting client uses self-service device transacting business, effectively improves
Self-service device utilization rate, improves site business handling efficiency.
In other embodiment of the present utility model, the determination of priority level can also ask the user sent according to the number of taking
Client's star that information inquiry is obtained, further according to the client obtained in real time from service server on the day of the site using self-service
The statistical conditions of terminal 1, intelligent terminal 2 or the self-service transacting business of mobile phone terminal 3.
The queue number of the queue queue is also sent to the number of taking device by the queuing service device 30.
The queuing system by all kinds of means of bank outlets of the present utility model, the number of taking function and function of calling out the numbers are taken out from queue machine
From separate type management is carried out, the number of taking function is focused on the number of taking device, and client uses self-aided terminal, intelligent terminal, mobile phone terminal
The number of taking is carried out Deng channel, function of calling out the numbers focuses on the device of calling out the numbers of a High Availabitity that can carry out hot standby switch, reduced existing
The influence normally handled in order to site business when having the queue machine in technology to break down, solves current site queuing management
Single-point problem.
Below in conjunction with the accompanying drawings, the technical solution of the utility model is described in detail with specific embodiment.Fig. 4 is the utility model
Called out the numbers in the specific embodiment of offer the physical structure of device, referring to Fig. 4, in this embodiment, device 60 of calling out the numbers it is outer
See as cuboid box, the equivalent home router of size, front panel 6 LED lights 67 of installation, 3 RS485 of rear board installation
Interface 68 and a network mouthful 61, top panel install 1 wireless signal transmitter 66.Calling out the numbers inside device 60 has one piece to carry 2
FLASH memory 63, RS485 cable modems are solidified with the ARM general-purpose built-in types mainboard 62 based on Linux of individual pci interface, plate
Interrogate unit 64, RS485 radio communication units 64.Embedded main board can be inserted into two PCI board cards 65 with 2 PCI slots 66.
FLASH memory 63 burning hot standby switch control program.The TCP/IP that network mouthfuls 61 enters calls out the numbers message request,
Request of calling out the numbers is transmitted to the PCI board card 65 of current active by FLASH memory 63, if confiscating response in the time of specifying, recognizes
For the failure of current active PCI board card 65, another PCI board card 65 is switched in real time and responds request of calling out the numbers.In addition, FLASH is stored
Device can regularly hair heartbeat message be to current active PCI board card 65, and can not receive heartbeat and return can also switch in real time.
The evergreen expression state of LED light is normal, and red represents failure.
The burning of PCI board card 65 program of calling out the numbers, using pluggable design, it is convenient damage after change, and demand expansion of calling out the numbers
Open up the update brought.Receive after request of calling out the numbers, PCI board card 65 is constituted successively will issue window screen, comprehensive screen and raise respectively
The driving level message of sound device, transfers to wire communication unit or radio communication unit to send, and is sent and depended on using which unit
It is wired or wireless in the networking mode for device of calling out the numbers.
RS485 wire communications unit using RS485 universal serial bus by the wired mode of RS485 interfaces 68 connect window screen,
The peripheral hardware such as comprehensive screen and loudspeaker.
RS485 signals are switched to wireless signal by RS485 radio communication units, and window is issued from wireless signal transmitter 66
The peripheral hardwares such as screen, comprehensive screen and loudspeaker.
The workflow schematic diagram of queuing system by all kinds of means in the specific embodiment that Fig. 5 provides for the utility model, please join
Fig. 5 is read, it includes：
Step S1, client is after self-aided terminal, intelligent terminal or the self-service transacting business of mobile phone terminal, in order to go to cabinet face to do
Managing other business arbitrarily selects a kind of following mode to carry out the number of taking：
A, use self-aided terminal send the number of taking ask；
B, use intelligent terminal send the number of taking ask；
C, scanned using mobile phone terminal and be illustrated in the exclusive Quick Response Code in site in site hall, send the number of taking request；
The mode of queuing number-taking is not limited to above-mentioned three kinds of modes.
Step S2：The number of taking request is sent to queuing service device, and queuing service device is the self-service client's distribution for handling business
The queue number of higher priority, detailed process is as follows：
1st, the queue number generation module of queuing service device calls service server, self-service transacting business on the day of obtaining client
Statistics.
2nd, obtain after statistics, the queue number generation module of queuing service device integrates client's star, self-service handles industry
Business situation, is client's distribution queue queue.
3rd, the queue number generation module of queuing service device generates the queue number of queue queue according to the number of the taking information；
4th, queuing service device returns to queue number to the number of taking device.
Step S3：The number of taking device receives the queue number of return, if self-aided terminal, intelligent terminal, can print papery
Strip, if mobile phone terminal, generates electronics strip.
Step S4：Teller asks next called number in cabinet surface terminal by queuing service device.Queuing service device according to
Strategy of calling out the numbers obtains number, returns to correlation and calls out the numbers information.Obtain calling out the numbers after information, the assembling of cabinet surface terminal 5 message of calling out the numbers sends and cried
Number device.
Step S5：Device of calling out the numbers processing request driving of calling out the numbers is called out the numbers terminal display content and sounding, and detailed process is such as
Under：
1st, the FLASH memory of device of calling out the numbers is assigned and called out the numbers PCI board card of the information to current active.
2nd, PCI board card composition will issue the activation bit of window screen, comprehensive screen and loudspeaker respectively.If PCI board card surpasses
Spending certain time is not responding to, and request is issued another PCI board card by FLASH memory.
3rd, PCI board card sends driving message to wire communication unit or radio communication unit successively.Communication unit passes through
485 buses signal to window screen, comprehensive screen and loudspeaker.
In summary, the utility model provides a kind of queuing system by all kinds of means of call out the numbers device and bank outlets, will
The number of taking function and function of calling out the numbers detach progress separate type management from queue machine, and the number of taking function is focused on the number of taking device, client
The number of taking is carried out using channels such as self-aided terminal, intelligent terminal, mobile phone terminals, function of calling out the numbers, which focuses on one, can carry out hot standby cut
The device of calling out the numbers of the High Availabitity changed, reduces when queue machine of the prior art breaks down and site business is normally handled in order
Influence, solve the problems, such as the single-point of current site queuing management.
Device of calling out the numbers, by all kinds of means queuing system of the present utility model, solve the queuing pipe at present centered on queue machine
The single-point problem of reason system, and effectively guiding customer self-service transacting business, raising site business handling efficiency.It is specific as follows：
1st, because bank outlets generally are equipped with many self-service devices (self-aided terminal, intelligent terminal), client is added basic
The number of taking function is distributed to these channels by one mobile phone terminal of human hand, the utility model, it is to avoid site only has unique queue machine
Carry out the single-point problem for the number of taking.The expanded type number of taking also supports multiple clients simultaneously in the different channel terminal numbers of taking by all kinds of means, improves
The number of taking efficiency, brings the more preferable number of taking experience.
2nd, the system is that the same day self-service client's generation for handling business is called out the numbers the higher queue number of priority, can and only
Can the number of taking, " reward "+" pressure " in self-aided terminal, intelligent terminal, mobile phone marketing channel, accomplish effectively guiding shunting client use from
Equipment transacting business is helped, self-service device utilization rate is effectively improved, site business handling efficiency is improved.
For the improvement of a technology, can clearly to distinguish be improvement on hardware (for example, to diode, crystal
Pipe, switch etc. circuit structure improvement) or software on improvement (for the improvement of method flow).However, with technology
Development, the improvement of current many method flows can be considered as directly improving for hardware circuit.Designer is almost
All corresponding hardware circuit is obtained by the way that improved method flow is programmed into hardware circuit.Therefore, it cannot be said that one
The improvement of individual method flow cannot be realized with hardware entities module.For example, PLD (Programmable
Logic Device, PLD) (such as field programmable gate array (Field Programmable Gate Array, FPGA)) just
It is such a integrated circuit, its logic function is determined by user to device programming.By designer is voluntarily programmed Lai one
Individual digital display circuit " integrated " is on a piece of PLD, without asking chip maker to design and make special integrated circuit
Chip.Moreover, nowadays, substitution manually makes IC chip, and " logic compiler (logic is also used in this programming instead mostly
Compiler) " software realizes that when it writes with program development software compiler used is similar, and before compiling
Also handy specific programming language is write for source code, and this is referred to as hardware description language (Hardware Description
Language, HDL), and HDL is also not only a kind of, but have many kinds, such as ABEL (Advanced Boolean
Expression Language)、AHDL(Altera Hardware Description Language)、Confluence、
CUPL(Cornell University Programming Language)、HDCal、JHDL(Java Hardware
Description Language)、Lava、Lola、MyHDL、PALASM、RHDL(Ruby Hardware Description
Language) etc., VHDL (Very-High-Speed Integrated Circuit are most generally used at present
Hardware Description Language) and Verilog2.Those skilled in the art, which also will be apparent to the skilled artisan that, to be only needed to side
Method flow slightly programming in logic and is programmed into integrated circuit with above-mentioned several hardware description languages, it is possible to be readily available reality
The existing hardware circuit of the logical method flow.
Embedded main board can be implemented in any suitable manner, for example, embedded main board can take such as microprocessor
Device or processor and storage can be by the computer readable program codes (such as software or firmware) of (micro-) computing device
Computer-readable medium, gate, switch, application specific integrated circuit (Application Specific Integrated
Circuit, ASIC), the form of programmable logic controller (PLC) and embedded microcontroller, the example of embedded main board includes but do not limit
In following microcontroller：ARC 625D, Atmel AT91SAM, Microchip PIC18F26K20 and Silicone Labs
C8051F320,.
For convenience of description, it is divided into various units during description apparatus above with function to describe respectively.Certainly, this is being implemented
The function of each unit can be realized in same or multiple hardware during application.
Each embodiment in this specification is described by the way of progressive, identical similar portion between each embodiment
Divide mutually referring to what each embodiment was stressed is the difference with other embodiment.It is real especially for system
Apply for example, because it is substantially similar to embodiment of the method, so description is fairly simple, related part is referring to embodiment of the method
Part explanation.
Although depicting the application by embodiment, it will be appreciated by the skilled addressee that the application have it is many deformation and
Change is without departing from spirit herein, it is desirable to which appended claim includes these deformations and changed without departing from the application's
Spirit.
Claims (10)
- The device 1. one kind is called out the numbers, it is characterized in that, the device of calling out the numbers is stored including network mouth, an embedded main board, a FLASH Device, communication unit and multiple PCI board cards,Wherein, the network mouth is arranged on the rear board of the device of calling out the numbers, and the embedded main board is arranged at described call out the numbers Inside device, the FLASH memory and communication unit are solidificated on the embedded main board, and the embedded main board is set There are multiple PCI slots, the PCI board card inserts the PCI slot；The network mouthful, gathers and exports TCP/IP and call out the numbers message；The FLASH memory, receives the TCP/IP and calls out the numbers message, and the TCP/IP is called out the numbers into message transmissions to described PCI board card；The PCI board card, receives the TCP/IP and calls out the numbers message, is called out the numbers message assembling driving level report according to the TCP/IP Text, and sent the driving level message to window screen and/or comprehensive screen and/or loudspeaker with complete by the communication unit Into operation of calling out the numbers.
- 2. device according to claim 1 of calling out the numbers, it is characterized in that, the communication unit be RS485 wire communications unit and/ Or RS485 radio communication units.
- 3. device according to claim 1 of calling out the numbers, it is characterized in that, it is provided with the front panel of the device of calling out the numbers multiple LED light.
- 4. device according to claim 1 of calling out the numbers, it is characterized in that, wireless communication is installed on plate above the device of calling out the numbers Number transmitter.
- 5. a kind of queuing system by all kinds of means of bank outlets, including service server, queuing service device, cabinet surface terminal and call out the numbers Terminal, it is characterized in that, the queuing system by all kinds of means of the bank outlets also includes the number of taking device and device of calling out the numbers,Wherein, the number of the taking device, is connected by network with the service server, the number of the taking letter for gathering user's input Breath；The queuing service device, the queue number of queue queue is generated according to the number of the taking information；The cabinet surface terminal, solicited message is sent to the queuing service device；The queuing service device, number information is determined always according to the solicited message and default strategy of calling out the numbers；The cabinet surface terminal, calls out the numbers message always according to number information generation TCP/IP；The device of calling out the numbers, is connected with the cabinet surface terminal and the terminal of calling out the numbers, including a network mouthful, an embedded master Plate, a FLASH memory, communication unit and multiple PCI board cards,Wherein, the network mouth is arranged on the rear board of the device of calling out the numbers, and the embedded main board is arranged at described call out the numbers Inside device, the FLASH memory and communication unit are solidificated on the embedded main board, and the embedded main board is set There are multiple PCI slots, the PCI board card inserts the PCI slot；The network mouthful, gathers and exports TCP/IP and call out the numbers message；The FLASH memory, receives the TCP/IP and calls out the numbers message, and TCP/IP message transmissions of calling out the numbers are named to described Number unit；The PCI board card, receives the TCP/IP and calls out the numbers message, is called out the numbers message assembling driving level report according to the TCP/IP Text, and sent the driving level message to window screen and/or comprehensive screen and/or loudspeaker with complete by the communication unit Into operation of calling out the numbers.
- 6. the queuing system by all kinds of means of bank outlets according to claim 5, it is characterized in that, the number of the taking device is self-service Terminal and/or intelligent terminal and/or mobile phone terminal.
- 7. the queuing system by all kinds of means of bank outlets according to claim 5, it is characterized in that, the terminal of calling out the numbers is window Screen and/or comprehensive screen and/or loudspeaker.
- 8. the queuing system by all kinds of means of bank outlets according to claim 5, it is characterized in that, the communication unit is RS485 wire communications unit and/or RS485 radio communication units.
- 9. the queuing system by all kinds of means of bank outlets according to claim 5, it is characterized in that, before the device of calling out the numbers Multiple LED lights are installed on plate.
- 10. the queuing system by all kinds of means of bank outlets according to claim 5, it is characterized in that, the device of calling out the numbers it is upper Wireless signal transmitter is installed on panel.
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| CN201621259123.8U CN206400663U (en) | 2016-11-10 | 2016-11-10 | Call out the numbers the queuing systems by all kinds of means of device and bank outlets |
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| CN201621259123.8U CN206400663U (en) | 2016-11-10 | 2016-11-10 | Call out the numbers the queuing systems by all kinds of means of device and bank outlets |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109448210A (en) * | 2018-09-25 | 2019-03-08 | 江小平 | Interaction queuing system and method |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109448210A (en) * | 2018-09-25 | 2019-03-08 | 江小平 | Interaction queuing system and method |
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