CN203909885U - Wireless automatic queuing and calling system - Google Patents

Wireless automatic queuing and calling system Download PDF

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Publication number
CN203909885U
CN203909885U CN201420304683.5U CN201420304683U CN203909885U CN 203909885 U CN203909885 U CN 203909885U CN 201420304683 U CN201420304683 U CN 201420304683U CN 203909885 U CN203909885 U CN 203909885U
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China
Prior art keywords
receiver
display
calling
wireless
numbers
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Expired - Fee Related
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CN201420304683.5U
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Chinese (zh)
Inventor
孔庆杰
郑奎
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Kong Qingjie
Zheng Kui
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SUZHOU AIRUITE INFORMATION TECHNOLOGY Co Ltd
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Publication of CN203909885U publication Critical patent/CN203909885U/en
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Abstract

The utility model discloses a wireless automatic queuing and calling system which comprises a host system device and a plurality of calling receivers, wherein the host system device comprises a central processing unit, a first input device, a first display and a main wireless emitter/receiver; each calling receiver comprises a microprocessor, a second input device, a second display, an independent wireless emitter/receiver and a calling reminding device; and the central processing units are respectively electrically connected with the first input device, the first display and the main wireless emitter/receiver, and the microprocessors are respectively electrically connected with the second input devices, the second displays, the independent wireless emitter/receivers and the calling reminding devices. The wireless automatic queuing and calling system realizes communication between the host system device and a signal receiver of a customer by adopting a wireless manner, is small in volume, convenient to install, and immediate and accurate to communicate, and has the advantages of simplicity in use, convenience in operation, strong practicability and the like.

Description

A kind of wireless automatic queuing calling system
Technical field
The utility model relates to a kind of Zero queuing system field, particularly a kind of wireless automatic queuing calling system.
Background technology
Along with flutterring of economic globalization tide is next, people's rhythm of life is also in continuous improve.The portfolio of each service industry or department constantly increases thus, and class of business is also increasing, and these places all have very large flow of the people every day, wait in line to become the practical problems that people often run into.
In bank, hospital, telecommunications, the tax, industry and commerce, and the place such as dining room, restaurant, front gather around squeeze afterwards, rambling waiting in line, oneself is quotidian phenomenon.Sum up current queuing working pattern and at least exist two problems: client can be dog-tired because standing for a long time queuing overdraw muscle power and energy on the one hand, on the other hand staff also for suffer for a long time numerous clients around being pestered beyond endurance, affected service quality.Take dining room as example, most dining room, restaurant adopt the form of manually calling out the numbers and queuing up and having dinner, and deal with the larger flow of the people of peak period.Its main flow process is that, in peak period, client arrives behind dining room, need reservation to get a number, wait in line to have dinner, dining room with good conditionsi can arrange rest area in front of the door, have a rest for queuing client, after having people to settle accounts, waiter arranges nearest queuing client to enter to have dinner again.Contrast by analysis, at least there is following defect in this pattern in dining room:
The first, when the client that has dinner peak period is more, easily causes the number of getting to locate client and assemble crowdedly, environment is noisy, the entirety that the affects dining room environment of having dinner; The second, only have Cai You rest area, minority dining room with good conditionsi, and position is less, wait for for a long time, not only waste client's quality time, and may make out of patience client abandon the place of having dinner, be changed to other dining in restaurants, cause customer churn; The 3rd, the dining room number of getting is located operated by rotary motion on doorway, dining room, and what the number of getting was located blocks up is aobvious and suggestion, and the easy like this client who makes the wish queuing number of getting, abandons the number of getting, thereby loses a large amount of potential dining clients, causes economic loss.
The development in epoch has proposed new service theory to service industry, has brought huge pressure also to these industries.Therefore, be necessary to develop a kind of wireless automatic queuing calling system, to improve client to the many puzzlements that bring while handling affairs of queuing up of above-mentioned service industry or department, to improve service quality, meet in time client's demand.。
Utility model content
The technical matters that the utility model mainly solves is to provide a kind of wireless automatic queuing calling system, has that reliability is high, communication capacity is strong, be easy to carry and the advantage such as management, simultaneously the application of Zero queuing system and universal on have market outlook widely.
For solving the problems of the technologies described above, the technical scheme that the utility model adopts is:
A kind of wireless automatic queuing calling system is provided, it comprises: host computer system device and several receivers of calling out the numbers, described host computer system device comprises central processing unit, the first input media, the first display, total radio transmitter/receiver, the described receiver of calling out the numbers comprises microprocessor, secondary input device, second display, independent radio transmitter/receiver and the suggestion device of calling out the numbers, described central processing unit respectively with described the first input media, described the first display and described total radio transmitter/receiver are electrically connected, described microprocessor respectively with described secondary input device, described second display, described independent radio transmitter/receiver and described in call out the numbers suggestion device be electrically connected, described total radio transmitter/receiver and described independent radio transmitter/receiver wireless connections.
In preferred embodiment of the utility model, described wireless connections comprise that WIFI connection, bluetooth connection, infrared connection, radio frequency connection, ZigBee connection, GSM connection, 3G connect any one or a few in being connected with wireless frequency modulation.
In preferred embodiment of the utility model, described the first input media comprises touch-screen or button.
In preferred embodiment of the utility model, described the first display comprises touch display screen or LED display.
In preferred embodiment of the utility model, described in call out the numbers any one or a few in suggestion device involving vibrations device, voice prompting device, hummer, LED light.
The beneficial effects of the utility model are: adopt wireless mode to realize host computer system device and communicate by letter with the signal receiver in client's hand, equipment volume is little, easy for installation, and communication in time, accurately, has and uses the advantages such as simple, easy to operate, practical.
Brief description of the drawings
In order to be illustrated more clearly in the technical scheme in the utility model embodiment, below the accompanying drawing of required use during embodiment is described is briefly described, apparently, accompanying drawing in the following describes is only embodiment more of the present utility model, for those of ordinary skill in the art, do not paying under the prerequisite of creative work, can also obtain according to these accompanying drawings other accompanying drawing, wherein:
Fig. 1 is the structural representation of a kind of wireless automatic queuing of the present utility model calling system one preferred embodiment.
Embodiment
To the technical scheme in the utility model embodiment be clearly and completely described below, obviously, described embodiment is only a part of embodiment of the present utility model, instead of whole embodiment.Based on the embodiment in the utility model, those of ordinary skill in the art are not making all other embodiment that obtain under creative work prerequisite, all belong to the scope of the utility model protection.
Refer to Fig. 1, the utility model embodiment comprises:
A kind of wireless automatic queuing calling system, it comprises: host computer system device and several receivers of calling out the numbers, described host computer system device comprises central processing unit, the first input media, the first display, total radio transmitter/receiver, the described receiver of calling out the numbers comprises microprocessor, secondary input device, second display, independent radio transmitter/receiver and the suggestion device of calling out the numbers, described central processing unit respectively with described the first input media, described the first display and described total radio transmitter/receiver are electrically connected, described microprocessor respectively with described secondary input device, described second display, described independent radio transmitter/receiver and described in call out the numbers suggestion device be electrically connected, described total radio transmitter/receiver and described independent radio transmitter/receiver wireless connections.
Described central processing unit can be any one in X86, ARM9 and above, DSP5000 and above series processors.
Described microprocessor can be any one in the embedded microprocessors such as single-chip microcomputer, ARM7, ARM Cortex.
Described wireless connections comprise that WIFI connection, bluetooth connection, infrared connection, radio frequency connection, ZigBee connection, GSM connection, 3G connect any one or a few in being connected with wireless frequency modulation.
Described the first input media comprises touch-screen or button.
Described the first display comprises touch display screen or LED display.
Described any one or a few in suggestion device involving vibrations device, voice prompting device, hummer, LED light of calling out the numbers.
Described one is wireless automatic queuing's calling system, can be applicable to bank, hospital, telecommunications, the tax, industrial and commercial, dining room, the service industries such as restaurant or department, for example, while use in dining room, concrete embodiment comprises: host computer system device can be arranged at dining room cashier, in the time having client to have dinner, the information of having dinner by described the first input media input oneself (can comprise number, expect type of seat etc.), the vacant table situation that described central processing unit searching system is current, if any the room satisfying condition, directly room information is presented on described the first display, and point out staff to guide client to have dinner, if described central processing unit does not retrieve the vacant table satisfying condition, remind staff's receiver of calling out the numbers described in providing, and add queue queue after call out the numbers described in inciting somebody to action receiver number and customer information binding, described in user gets, call out the numbers after receiver, can be chosen in the rest area wait of appointment or continue to get back to neighbouring market, supermarket shopping.
When there being client's end of having dinner, and leave in cashier's checkout, described central processing unit obtains new vacant table information and carries out matching operation with queuing client's information, when idle table situation meets customer requirement, described central processing unit by default information exchange cross described total radio transmitter/receiver send information in client's hand described in the receiver of calling out the numbers, the described receiver of calling out the numbers is received information and is transferred to described microprocessor processes by independent radio transmitter/receiver, described microprocessor is by information analysis, on described second display, show the table information being discharged to, and the suggestion device of calling out the numbers described in driving is with vibration, the modes such as voice point out client to check, whether can at the appointed time come to have dinner with interactive mode advisory customers simultaneously, client can feed back to described host computer system device by described secondary input device according to the actual conditions of oneself, the content of feedback can comprise to be selected confirm the table that this service provides and can at the appointed time go to and have dinner, or select wouldn't be with having dinner at once, this time chance is left other clients for, retains and subscribes qualification, waits for next chance, or select directly to abandon at this dining in restaurant, have dinner and finish and the client that abandons having dinner will be after operation be carried out, receive the information of receiver to reception centre, front dining room of calling out the numbers described in giving back.
The beneficial effect of a kind of wireless automatic queuing of the utility model calling system is: adopt wireless mode to realize host computer system device and communicate by letter with the signal receiver in client's hand, equipment volume is little, easy for installation, communication in time, accurately, has and uses the advantages such as simple, easy to operate, practical.
The foregoing is only embodiment of the present utility model; not thereby limit the scope of the claims of the present utility model; every equivalent structure or conversion of equivalent flow process that utilizes the utility model description to do; or be directly or indirectly used in other relevant technical field, be all in like manner included in scope of patent protection of the present utility model.

Claims (5)

1. a wireless automatic queuing calling system, it is characterized in that, comprise: host computer system device and several receivers of calling out the numbers, described host computer system device comprises central processing unit, the first input media, the first display, total radio transmitter/receiver, the described receiver of calling out the numbers comprises microprocessor, secondary input device, second display, independent radio transmitter/receiver and the suggestion device of calling out the numbers, described central processing unit respectively with described the first input media, described the first display and described total radio transmitter/receiver are electrically connected, described the first input media and described the first display are electrically connected, described microprocessor respectively with described secondary input device, described second display, described independent radio transmitter/receiver and described in call out the numbers suggestion device be electrically connected, described secondary input device and described second display are electrically connected, described total radio transmitter/receiver and described independent radio transmitter/receiver wireless connections.
2. the wireless automatic queuing of one according to claim 1 calling system, is characterized in that: described wireless connections comprise that WIFI connection, bluetooth connection, infrared connection, radio frequency connection, ZigBee connection, GSM connection, 3G connect any one or a few in being connected with wireless frequency modulation.
3. the wireless automatic queuing of one according to claim 1 calling system, is characterized in that: described the first input media comprises touch-screen or button.
4. the wireless automatic queuing of one according to claim 1 calling system, is characterized in that: described the first display comprises touch display screen or LED display.
5. the wireless automatic queuing of one according to claim 1 calling system, is characterized in that: described in call out the numbers any one or a few in suggestion device involving vibrations device, voice prompting device, hummer, LED light.
CN201420304683.5U 2014-06-10 2014-06-10 Wireless automatic queuing and calling system Expired - Fee Related CN203909885U (en)

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Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104331974A (en) * 2014-11-07 2015-02-04 福建联迪商用设备有限公司 Bluetooth number-taking method and system
CN106407718A (en) * 2016-11-01 2017-02-15 东莞理工学院 Medical monitoring automatic queuing system and medical automatic queuing method
CN107241108A (en) * 2017-05-04 2017-10-10 广西大学 Restaurant wireless call service system
CN107767523A (en) * 2017-10-27 2018-03-06 上海联影医疗科技有限公司 Calling system, method and storage medium
CN108898727A (en) * 2018-09-29 2018-11-27 华北理工大学 Restaurant is lined up call out the numbers automatically device and its method of calling out the numbers
WO2020199601A1 (en) * 2019-03-29 2020-10-08 深圳春沐源控股有限公司 Restaurant route navigation method and apparatus, server, and storage medium

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104331974A (en) * 2014-11-07 2015-02-04 福建联迪商用设备有限公司 Bluetooth number-taking method and system
CN106407718A (en) * 2016-11-01 2017-02-15 东莞理工学院 Medical monitoring automatic queuing system and medical automatic queuing method
CN107241108A (en) * 2017-05-04 2017-10-10 广西大学 Restaurant wireless call service system
CN107767523A (en) * 2017-10-27 2018-03-06 上海联影医疗科技有限公司 Calling system, method and storage medium
CN108898727A (en) * 2018-09-29 2018-11-27 华北理工大学 Restaurant is lined up call out the numbers automatically device and its method of calling out the numbers
WO2020199601A1 (en) * 2019-03-29 2020-10-08 深圳春沐源控股有限公司 Restaurant route navigation method and apparatus, server, and storage medium

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C14 Grant of patent or utility model
GR01 Patent grant
ASS Succession or assignment of patent right

Owner name: KONG QINGJIE

Free format text: FORMER OWNER: SUZHOU AIRUITE INFORMATION TECHNOLOGY CO., LTD.

Effective date: 20150430

Owner name: ZHENG KUI

Effective date: 20150430

C41 Transfer of patent application or patent right or utility model
TR01 Transfer of patent right

Effective date of registration: 20150430

Address after: Linquan Street Industrial Park of Suzhou city in Jiangsu province 215000 No. 399 South Institute room 410

Patentee after: Kong Qingjie

Patentee after: Zheng Kui

Address before: Linquan Street Industrial Park of Suzhou city in Jiangsu province 215000 No. 399 South Institute room 410

Patentee before: SUZHOU AIRUITE INFORMATION TECHNOLOGY CO., LTD.

CF01 Termination of patent right due to non-payment of annual fee
CF01 Termination of patent right due to non-payment of annual fee

Granted publication date: 20141029

Termination date: 20160610