CN203299888U - GIS-based distribution network emergent repair system - Google Patents
GIS-based distribution network emergent repair system Download PDFInfo
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- CN203299888U CN203299888U CN2013200664906U CN201320066490U CN203299888U CN 203299888 U CN203299888 U CN 203299888U CN 2013200664906 U CN2013200664906 U CN 2013200664906U CN 201320066490 U CN201320066490 U CN 201320066490U CN 203299888 U CN203299888 U CN 203299888U
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- gis
- repairing
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- server
- emergent repair
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Abstract
The utility model relates to the field of electrical repairs, in particular to a GIS-based distribution network emergent repair system. The GIS-based distribution network emergent repair system includes an IVR interaction unit which comprises user call equipment, customer service call receiving equipment and an IVR voice server which are connected with one another sequentially, and an emergent repair unit which comprises an emergent repair computer, a GIS server and a PDA handheld machine which is held by emergent repair personnel; a GPS client is arranged inside the PDA handheld machine; and the emergent repair computer is wirelessly connected with the PDA handheld machine, the IVR voice server and the GIS server respectively. With the GIS-based distribution network emergent repair system of the utility model adopted, the problem of proneness to errors in resource scheduling in the prior art can be solved, and fault requests of users can handled timely, and efficient resource preparation and scheduling can be realized.
Description
Technical field
The utility model relates to the electric power first-aid field, is especially a kind of repairing of distribution based on GIS system.
Background technology
In power industry, breakdown repair occupies very consequence, can it meet the distribution demand will directly affect breakdown repair efficiency, and then affect efficiency of service and the service quality of power supply enterprise, traditional breakdown repair pattern is mainly used phone as the communication way of rushing to repair the operation related personnel, after 95598 contact staff receive fault repairing information, information is issued to remote work station, the remote work station personnel issue the breakdown repair task to repairing teams and groups by phone.In the repairing process, scene rush to repair teams and groups feed back to remote work station by phone with the latest development of breakdown repair, the remote work station personnel in time return to 95598 customer service centers by the sales service related system with the breakdown repair situation, the contact staff answers the repairing situation to the electricity consumption user again, forms thus closed loop management.
There is the problem of scheduling of resource inefficiency in this pattern, can't meet intellectuality, the information-based electrical network requirement to breakdown repair.
The utility model content
Technical problem to be solved in the utility model is to provide a kind of fault request that can in time process the user, realizes the distribution repairing system of resource high-efficiency preparation scheduling.
In order to solve the problems of the technologies described above, the utility model provides following technical scheme:
A kind of repairing of distribution based on GIS system comprises:
The IVR interactive unit, comprise the user's calling device, customer service conversation receiving equipment, the IVR voice server that connect successively;
Long-range repairing unit, comprise the PDA hand-held set that repairing computer, GIS server, repair personnel hold; Be provided with the GPS client in the PDA hand-held set, described repairing computer respectively with PDA hand-held set, IVR voice server, the wireless connections of GIS server.
Further, the IVR interactive unit also comprises the sending short messages in groups device that is connected with described IVR voice server.
For the beneficial effects of the utility model, use operating process of the present utility model as detailed below are described:
1, report for repairment and accept and anticipation
When occurring to have a power failure, the electricity consumption user carries out troublshooting by user's calling device (as mobile phone, base), the contact staff accepts troublshooting and detailed inquiry failure condition by the customer service receiving equipment (as mobile phone, base) of conversing, the user's of electricity consumption simultaneously caller ID can be input in the IVR voice server automatically by this receiving equipment, is preset with the geographical location information corresponding with subscriber phone (being the discernible geographic coordinate information of GIS server) in the IVR voice server;
2, work is sent in order
The geographical location information that the IVR voice server will report the client for repairment sends to the repairing computer of long-range repairing unit, the IVR voice server can send status information to the cellphone subscriber by the sending short messages in groups device simultaneously, and (certainly without the base user who receives SMS, can't accept this note) accepted in the expression request;
Be provided with the GPS client in the PDA hand-held set, can send to the repairing computer by the geographical location information that self is instant; In conjunction with the GIS server, can present about reporting the map of client and repair personnel's relative position for repairment on the repairing computer, the relevant staff, directly by the repairing computer, sends the travel route information of going to customers' place can for contiguous client's repair personnel.
3, scene rush to repair
The travel route information that the repair personnel receives according to the PDA hand-held set is gone to the respective client place to carry out maintenance job and is got final product.
Whole process is carried out under electronic equipment auxiliary, improved to a certain extent the efficiency of scheduling of resource, and can accomplish to judge relatively accurately, has realized intelligentized distribution repairing system.
Description of drawings
Fig. 1 is the module frame chart (do not draw sending short messages in groups device) of the utility model based on the distribution repairing system of GIS.
Embodiment
Below in conjunction with drawings and Examples, technical solutions of the utility model are further illustrated.
As shown in Figure 1, the utility model, based on the distribution repairing system of GIS, comprising:
The IVR interactive unit, comprise the user's calling device, customer service conversation receiving equipment, the IVR voice server that connect successively;
Long-range repairing unit, comprise the PDA hand-held set that repairing computer, GIS server, repair personnel hold; Be provided with the GPS client in the PDA hand-held set, described repairing computer respectively with PDA hand-held set, IVR voice server, the wireless connections of GIS server.
The IVR interactive unit also comprises the sending short messages in groups device (being commonly called as the note cat) that is connected with described IVR voice server, select the GSM888 with the Wavecom wireless module in concrete type selecting, this model has adopted the encapsulation of can formula, comprise eight free-standing inserted sheets, each inserted sheet contains an independently wireless communication module.
Wherein user's calling device, customer service conversation receiving equipment can be realized with the traditional verbal system of employing, and described wireless connections comprise the communication modes such as 3G, GPRS, CDMA.The IVR voice server adopts domestic ivr server V1.0, product type: LinkCT2100 (extension set capacity: 32).
Above-described is only preferred implementation of the present utility model; should be understood that; for a person skilled in the art; under the prerequisite that does not break away from the utility model structure; can also make some distortion and improvement; these also should be considered as protection domain of the present utility model, and these can not affect effect and practical applicability that the utility model is implemented.
Claims (1)
1. the repairing of the distribution based on a GIS system, is characterized in that, comprising:
The IVR interactive unit, comprise the user's calling device, customer service conversation receiving equipment, the IVR voice server that connect successively;
Long-range repairing unit, comprise the PDA hand-held set that repairing computer, GIS server, repair personnel hold; Be provided with the GPS client in the PDA hand-held set, described repairing computer respectively with PDA hand-held set, IVR voice server, the wireless connections of GIS server, described IVR interactive unit also comprises the sending short messages in groups device that is connected with described IVR voice server, the sending short messages in groups device is the encapsulation of can formula, comprise eight free-standing inserted sheets, each inserted sheet contains an independently wireless communication module.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2013200664906U CN203299888U (en) | 2013-01-07 | 2013-01-07 | GIS-based distribution network emergent repair system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2013200664906U CN203299888U (en) | 2013-01-07 | 2013-01-07 | GIS-based distribution network emergent repair system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN203299888U true CN203299888U (en) | 2013-11-20 |
Family
ID=49575884
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2013200664906U Expired - Fee Related CN203299888U (en) | 2013-01-07 | 2013-01-07 | GIS-based distribution network emergent repair system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN203299888U (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105323280A (en) * | 2014-07-24 | 2016-02-10 | 国家电网公司 | Business processing method, device and system for power system |
-
2013
- 2013-01-07 CN CN2013200664906U patent/CN203299888U/en not_active Expired - Fee Related
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105323280A (en) * | 2014-07-24 | 2016-02-10 | 国家电网公司 | Business processing method, device and system for power system |
| CN105323280B (en) * | 2014-07-24 | 2019-08-09 | 国家电网公司 | Method for processing business, apparatus and system for electric system |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20131120 Termination date: 20150107 |
|
| EXPY | Termination of patent right or utility model |