CN202856837U - Intelligent telephone set capable of recording and managing client information - Google Patents

Intelligent telephone set capable of recording and managing client information Download PDF

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Publication number
CN202856837U
CN202856837U CN201220361434.0U CN201220361434U CN202856837U CN 202856837 U CN202856837 U CN 202856837U CN 201220361434 U CN201220361434 U CN 201220361434U CN 202856837 U CN202856837 U CN 202856837U
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China
Prior art keywords
telephone set
module
client
customer information
intelligent telephone
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Expired - Lifetime
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CN201220361434.0U
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Chinese (zh)
Inventor
范坤芳
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Beijing Pingzhi Dongfang Technology Co ltd
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Beijing Pingzhi Dongfang Technology Development Co Ltd
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Abstract

The utility model relates to an intelligent telephone set capable of recording and managing client information. The intelligent telephone set comprises a telephone module, a button circuit, a display module, and a client information import interface and a terminal data acceptance and processing module interconnected with the client information import interface. The button circuit and the telephone module are connected. The terminal data acceptance and processing module is connected with the telephone module and the display module. The intelligent telephone set can import a client address list directly without hand-operated importing, and can perform intelligent management on the client address list. Operation efficiency is improved.

Description

But the intelligent telephone set of typing and managing customer information
Technical field
The utility model relates to a kind of telephone set, particularly a kind of intelligent telephone set that can make things convenient for typing and managing customer information.
Background technology
Telephone set is a kind ofly can realize easily calling between the terminal use and the terminal equipment of conversation.The mode calling terminal user that existing telephone set is normally dialed by direct button, or terminal use's address list information manually is entered in the telephone set one by one preserves in advance, the address list information of this prior typing when dialing, directly called.In enterprises owing to have oneself inside stored-program control exchange, the telephone set of each station of handling official business can directly be dialed branch each other as intercommunication phone, be that intercommunication phone is directly dialed, and external call need to be dialed first " dialing of outside line limit ", such as formerly dialling " 0 " or " 9 " etc., call again.Then need add group " long-distance limit dialing " for nonlocal number, namely before dialing phone number, add and dial the IP number, and when client's number is nonlocal mobile phone, also need to before this client's phone number, add group " 0 " as fixed telephone, like this, when enterprise staff when calling to the client, then need to remember first this client's number, could transfer to by add group a series of numbers before this client's number, this waits very loaded down with trivial details in use again.If the memory function dialing that utilizes telephone set then need to be in telephone set the manual various clients' of typing address list one by one, so since can not resource-sharing between the telephone set need to be in every telephone set manual address lists of the various clients of typing one by one all, corporate client quantity is too much, this just causes a large amount of loaded down with trivial details and repeated work, and various clients' address list also can't make things convenient for real-time management to this address list after being input to each telephone set, if directly store client's number then the enterprises fixed telephone can't directly transfer to, if client's number is added dialing together with its front to be stored in client's address list jointly, then during this caller client owing to then can not show customer name with number storing is inconsistent, so very inconvenient in use.
The utility model content
The utility model is loaded down with trivial details when manually dialing client's number for existing telephone set, need manually one by one typing client's address list and can't manage to this address list of typing the awkward problem that causes, but provide a kind of novel typing and the intelligent telephone set of managing customer information, customer information directly can be imported this intelligent telephone set, need not manual typing, and can carry out intelligent management to customer information, improved operating efficiency.
The technical solution of the utility model is as follows:
But the intelligent telephone set of a kind of typing and managing customer information, comprise phone module, key circuit and display module, described key circuit is connected with phone module, it is characterized in that, comprise that also interconnected customer information introducting interface and terminal data receive and processing module, described terminal data receives and processing module is connected with display module with phone module respectively.
Described customer information introducting interface is SD card slot.
Described customer information introducting interface is USB socket.
Described customer information introducting interface is SD card slot and USB socket, and described SD card slot is connected with USB socket and is received with terminal data and processing module is connected.
Described terminal data receives and processing module comprises outside line and ownership place data processing module and be connected memory module, database and the communication module that is connected with outside line and ownership place data processing module, described outside line and ownership place data processing module are connected with display module with the customer information introducting interface respectively, and described communication module links to each other with phone module.
Described outside line and ownership place data processing module comprise flush bonding processor, and described database is embedded database.
Described display module is touching display screen.
Described display module is TFT color touch formula display screen.
Described phone module comprises interconnected telephone interface circuit and microprocessing unit, and described telephone interface circuit is connected with communication module.
Intelligent telephone set also comprises the keypad that key circuit is housed that is connected with phone module, also is provided with some function keys that are connected in key circuit on the described keypad.
Technique effect of the present utility model is as follows:
But the intelligent telephone set of the typing that the utility model relates to and managing customer information, the customer information introducting interface is set can be imported in the intelligent telephone set by the data message of External memory equipment with client's address list, terminal data reception in the intelligent telephone set and processing module receive the data message of the client's address list that imports and process, the data message of the client's address list after terminal data reception and processing module will be processed exports display module to, demonstrate client's address list by display module, like this, when enterprise staff when dialing customer phone, the client's address list that only shows on the direct selection of the need display module, selecting signal to pass to terminal data receives and processing module, after being identified, this signal can be determined the dialing strategy and then automatically perform to start the step that client's address list dials by terminal data reception and processing module outside line limit dialing corresponding to coupling before the telephone number of this client's address list when dialling by client's address list, IP number etc. carries out intelligent processing method; When enterprise staff receives caller client, terminal data receives and processing module is inquired about in the data message of client's address list of self storing and processed according to the number of calling out, the information that realizes incoming call client's address list by display module shows, like this, called personnel can intuitively see the information of client's address lists such as name, telephone number and client unit of incoming call client.So this intelligent telephone set can directly import the data message (being customer information) of client's address list, need not in every telephone set, to input one by one customer information, so the telephone set that has solved in the existing enterprise needs between one by one typing customer information and the telephone set owing to can not resource-sharing need every telephone set all to distinguish the manually problem of each customer information of input, because the customer information introducting interface is set, so each the phone function in the enterprise is unified the data message of the every client's address list of typing, when customer information changes the needs renewal, only need the customer information of external storage device stores is upgraded, and get final product by the customer information that the customer information introducting interface imports renewal again, terminal data receives and processing module can manage and export to display module to the customer information of the renewal that receives, realize unified typing and management to customer information, improved operating efficiency.
The customer information introducting interface is chosen as SD card slot or USB socket, SD card or USB memory device can be stored the data message of client's address list, in the SD card slot that intelligent telephone set arranges, insert the SD card and import in the intelligent telephone set with the customer information of will store in the SD card, perhaps in the USB socket that intelligent telephone set arranges, insert the USB memory device and import in the intelligent telephone set with the customer information of will store in this USB memory device.Because SD card slot and USB socket are set, so each phone function of enterprises is unified typing client address list, when needs upgrade customer information, only need the customer information of storing in SD card or the USB memory device is upgraded, and get final product by the customer information that SD card slot or USB socket import renewal again.
Terminal data receives and processing module comprises outside line and ownership place data processing module and be connected memory module, database and the communication module that is connected with outside line and ownership place data processing module.Wherein, outside line and ownership place data processing module are the cores of processing all tasks, be used for receiving and processing the data message of the client's address list that imports, customer information is delivered to display module to be shown, and after receiving the customer information of selection, type and the database of customer information are compared, customer information is processed determine the dialing strategy, be telephone number front coupling outside line key or the IP number of client's address list of selection, and then automatically perform the step that starts the dialing of client's address list, by communication module to the instruction of phone module Sending dialled number.
Description of drawings
But Fig. 1 is the structured flowchart of the intelligent telephone set of the utility model typing and managing customer information.
But Fig. 2 is the preferred structure block diagram of the intelligent telephone set of the utility model typing and managing customer information.
Each label lists as follows among the figure:
1-customer information introducting interface; The 2-terminal data receives and processing module; The 3-phone module.
Embodiment
Below in conjunction with accompanying drawing the utility model is described.
But Fig. 1 is the structured flowchart of the intelligent telephone set of the utility model typing and managing customer information.This intelligent telephone set comprises phone module, key circuit, display module, customer information introducting interface, terminal data reception and processing module and telephone receiving handle circuit, wherein, phone module is connected with telephone receiving handle circuit with key circuit respectively, and terminal data receives and processing module is connected with customer information introducting interface, phone module and display module respectively.
But Fig. 2 is the preferred structure block diagram of the intelligent telephone set of the utility model typing and managing customer information, intelligent telephone set shown in Figure 2 comprises customer information introducting interface 1, terminal data receives and processing module 2, phone module 3, key circuit, TFT color touch formula display screen and telephone receiving handle circuit, wherein, customer information introducting interface 1 can adopt SD card slot, perhaps adopt USB socket, also can adopt both combinations or select other introducting interface, the customer information introducting interface 1 of this embodiment is chosen as SD card slot and USB socket, terminal data receives and processing module 2 comprises outside line and ownership place data processing module, memory module, database and communication module, outside line and ownership place data processing module respectively with memory module, database links to each other with communication module, outside line and ownership place data processing module also with SD card slot, USB socket links to each other with TFT color touch formula display screen; Phone module 3 comprises interconnected telephone interface circuit and microprocessing unit, telephone interface circuit and terminal data receive and processing module 2 in communication module be connected, microprocessing unit is connected with telephone receiving handle circuit with key circuit respectively.
Below each module or circuit among Fig. 2 are described.
Customer information introducting interface 1 is the input equipment of the utility model intelligent telephone set, can import in the intelligent telephone set by the data message (be customer information) of External memory equipment with client's address list.Preferred SD card slot is the interface equipment that inserts the SD card, SD card (Secure Digital Memory Card, safe digital card) is a kind of memory storage devices of new generation of based semiconductor fast-flash memory device, the SD card can be stored the data message of client's address list, and SD card slot provides interface for client's address list of storing in the input SD card in intelligent telephone set.Preferred USB socket is to insert the interface equipment of USB memory device, USB socket can adopt the USB2.0 standard interface, the USB memory device is the memory device with USB interface, can be such as portable hard drive, MP3 player etc., the data of storage client address list in the USB memory device, USB socket provides interface for import client's address list of storing in the USB memory device in intelligent telephone set.
Terminal data receives and processing module 2 mainly is to receive by the data message of customer information introducting interface 1 such as client's address list of SD card slot or USB socket importing, and described address list managed the TFT color touch formula display screen that is entered into display module such as this embodiment, and receive display module because the triggering signal that is touched and sends, thereby determine the dialing strategy and then automatically perform to start the dialing of client's address list to the step of phone module 3 Sending dialled number instructions, obtain caller ID information from phone module 3, carry out comparing of caller ID and database, and can carry out intelligent management to customer information, after being divided into groups according to customer name or according to types such as ownership place, it shows by display module, to the operation of display module.The framework of concrete structure and PC is similar, comprise the data storage module of depositing client's address list, outside line and ownership place data processing module that the data message of client's address list is processed, database and communication module, this database can be deposited the mapping relations on landline telephone area code and respective home ground, and each number segment of phone number and corresponding area code and the mapping relations of ownership place, for the telephone number of the client's address list that imports or incoming call client's telephone number, after comparing with database, outside line and ownership place data processing module are determined that client's address list adds and are dialled outside line strategy and nonlocal number and add the strategy of dialling the IP number etc.Communication module be connected with phone module 3 to carry out terminal data receives and processing module 2 and phone module 3 between transfer of data.Terminal data reception and processing module 2 at present embodiment belong to the terminal data processing module that a kind of embedded individual uses, outside line wherein and ownership place data processing module can comprise flush bonding processor, the database of this moment is embedded database, the JZ4740 chip that flush bonding processor can adopt the positive company of monarch to produce, the operation embedded Linux system.
Phone module 3 can adopt routine techniques to realize conventional telephony feature, comprises interconnected telephone interface circuit and microprocessing unit, is used for being connected with public switched telephone network (PSTN), realizes the function of answering and calling.Telephone interface circuit can adopt the PHLIP chip, and model is TEA1062, and it is the product of EP78806 that microprocessing unit can adopt the model of being produced by Taiwan Yilong Electric ELECTRONICS CO LTD.Pass through the serial ports connection between the communication module in the telephone interface circuit of phone module 3 and terminal data reception and the processing module 2.
The display module that this embodiment adopts is touching display screen, be preferably TFT(Thin Film Transistor, Thin Film Transistor (TFT)) color touch formula display screen, it is a kind of in the active matrix type liquid crystal display, be used for the data message of client's address list that display terminal data receiver and processing module 2 send and process and the result of operation, TFT color touch formula display screen is output equipment, be again an input equipment, adopt the design of the key circuit in the TFT color touch formula display screen energy simplified intelligent telephone set.
Display module also can be non-touch, namely can not operate by display module, and display module only is display unit, or perhaps output equipment of the present utility model, and the various inputs that operate can only be undertaken by key circuit.At this moment, intelligent telephone set comprises the keypad that key circuit is housed that is connected with phone module, this keypad is except should meeting basic telephone key circuit standard, can also increase some function keys that are connected in key circuit, to be adapted to checking the data message of client's address list and the operation that this address list is carried out by key circuit.Key circuit is input equipment of the present utility model, and the signal that button produces is identified and then intelligent telephone set of the present utility model is carried out various operations.The signal that key circuit sends is identified by phone module 3, can carry out corresponding telephony feature, as calls, inquires about the operations such as record of calling.Here the function key that increases can be carried out self-defined setting according to the concrete application of the utility model, namely under specific applied environment, this function key possesses specific function, for example, at the keypad that key circuit is housed client's address list details are set and check key, on display module, can access the details of the client's address list that will check after pressing this key, as comprise that unit as described in customer name, number, the client, client are from information such as areas.
Telephone receiving handle circuit can be landline telephone the broadcast voice that usually adopt and the circuit that sends voice signal.
The course of work of the present utility model is described: at first insert the SD card or connect the USB memory device by USB socket by SD card slot, like this can with the data information transfer of client's address list of SD card or USB memory device, stores to terminal data receive and processing module 2 in outside line and ownership place data processing module, store by memory module, and client's address list can be shown by TFT color touch formula display screen, when dialing customer phone, can directly touch client's address list that TFT color touch formula shows screen display, thereby receive and processing module 2 transmission triggering signals to terminal data, thereby terminal data receives and processing module 2 is determined the dialing strategy and then can automatically perform and start the dialing of client's address list to phone module 3 Sending dialled number instructions, thus also can be described as outside line and ownership place data processing module determine the dialing strategy so that can automatically perform start the dialing of client's address list by communication module to phone module 3 Sending dialled number instructions.So enterprise staff can intuitively browse to by the intelligent telephone set of own station the data-message of client's address list of importing, and can directly transfer to, by being touched, TFT color touch formula display screen selects, avoided memory client number, the generation of the things such as telephone number omission, saved in each phone the one by one problem of typing client address list, and when caller client, outside line and ownership place data processing module obtain caller ID information from phone module 3, carry out comparing of caller ID and database, obtain the customer information of sending a telegram here, and the direct name that shows screen display incoming call client in TFT color touch formula, telephone number with and related data, bring great convenience to enterprise staff.
Intelligent telephone set of the present utility model can be by the unified storage of customer information introducting interface client address list, this intelligent telephone set can be stored at most thousand sheets client address list, and every client's address list can comprise the relevant basic documents such as customer name, number, ownership place.
Should be pointed out that the above embodiment can make the invention of those skilled in the art's comprehend, but do not limit the present invention in any way creation.Therefore; although this specification has been described in detail the invention with reference to drawings and Examples; but; those skilled in the art are to be understood that; still can make amendment or be equal to replacement the invention; in a word, all do not break away from technical scheme and the improvement thereof of the spirit and scope of the invention, and it all should be encompassed in the middle of the protection range of the invention patent.

Claims (8)

1. but the intelligent telephone set of a typing and managing customer information, comprise phone module, key circuit and display module, described key circuit is connected with phone module, it is characterized in that, comprise that also interconnected customer information introducting interface and terminal data receive and processing module, described terminal data receives and processing module is connected with display module with phone module respectively.
2. intelligent telephone set according to claim 1 is characterized in that, described customer information introducting interface is SD card slot.
3. intelligent telephone set according to claim 1 is characterized in that, described customer information introducting interface is USB socket.
4. intelligent telephone set according to claim 1 is characterized in that, described customer information introducting interface is SD card slot and USB socket, and described SD card slot is connected with USB socket and is received with terminal data and processing module is connected.
5. intelligent telephone set according to claim 1 is characterized in that, described display module is touching display screen.
6. intelligent telephone set according to claim 5 is characterized in that, described display module is TFT color touch formula display screen.
7. intelligent telephone set according to claim 1 is characterized in that, described phone module comprises interconnected telephone interface circuit and microprocessing unit, and described telephone interface circuit receives with terminal data and processing module is connected.
8. intelligent telephone set according to claim 1 is characterized in that, intelligent telephone set also comprises the keypad that key circuit is housed that is connected with phone module, also is provided with some function keys that are connected in key circuit on the described keypad.
CN201220361434.0U 2012-07-24 2012-07-24 Intelligent telephone set capable of recording and managing client information Expired - Lifetime CN202856837U (en)

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103458088A (en) * 2013-08-20 2013-12-18 南昌大学 Telephone set with address book
CN103905465A (en) * 2014-04-21 2014-07-02 苏州工业园区服务外包职业学院 Voice calling method and device for gateway device
CN103916508A (en) * 2014-03-26 2014-07-09 广东欧珀移动通信有限公司 Method and device for rapidly making call through mobile phone

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103458088A (en) * 2013-08-20 2013-12-18 南昌大学 Telephone set with address book
CN103916508A (en) * 2014-03-26 2014-07-09 广东欧珀移动通信有限公司 Method and device for rapidly making call through mobile phone
CN103916508B (en) * 2014-03-26 2016-07-06 广东欧珀移动通信有限公司 Method that mobile phone is fast called and device
CN103905465A (en) * 2014-04-21 2014-07-02 苏州工业园区服务外包职业学院 Voice calling method and device for gateway device
CN103905465B (en) * 2014-04-21 2017-12-05 苏州工业园区服务外包职业学院 The voice call method and device of gateway device

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C14 Grant of patent or utility model
GR01 Patent grant
C56 Change in the name or address of the patentee
CP01 Change in the name or title of a patent holder

Address after: 100085 Beijing city Haidian District East Road No. 1 Yingchuang power building block A room 901

Patentee after: BEIJING PINGZHI DONGFANG TECHNOLOGY CO.,LTD.

Address before: 100085 Beijing city Haidian District East Road No. 1 Yingchuang power building block A room 901

Patentee before: BEIJING PINGZHI DONGFANG TECHNOLOGY DEVELOPMENT Co.,Ltd.

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Granted publication date: 20130403

CX01 Expiry of patent term