CN202472662U - Novel multimedia business counter system of smart grid power supply business hall - Google Patents
Novel multimedia business counter system of smart grid power supply business hall Download PDFInfo
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- CN202472662U CN202472662U CN2012200531191U CN201220053119U CN202472662U CN 202472662 U CN202472662 U CN 202472662U CN 2012200531191 U CN2012200531191 U CN 2012200531191U CN 201220053119 U CN201220053119 U CN 201220053119U CN 202472662 U CN202472662 U CN 202472662U
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Abstract
The utility model relates to a novel multimedia business counter system of a smart grid power supply business hall. The novel multimedia business counter system comprises a business counter; and the novel multimedia business counter system is characterized in that a system host is mounted in the business counter, an internal and external double-screen displayer, an electronic signature board and an identity card information reader are mounted on the business counter and are connected with the system host, an infrared touch screen covers on the surface of an external display screen of the internal and external double-screen displayer, and the system host is connected with a background business server through a network interface so as to realize a data exchange and business control function. The novel multimedia business counter system is reasonable in design, integrates the functions of 'double-screen displaying, split-screen controlling', screen touching, writing with a stylus, identity recognizing, certificate scanning and reading, information interacting electronic signing, service evaluating and on the like together, plays a pivotal role in paperless operation of the business hall, is also the necessary equipment for a business transaction process in the smart business hall, changes a passive service mode and improves the service quality.
Description
Technical field
The utility model belongs to electric energy electrical network field, especially a kind of novel intelligent mains supply business hall multimedia clerk counter system.
Background technology
Along with the propelling of China's electricity market reform, the development of power supply enterprise is faced with new opportunities and challenges.In May, 2009; State Grid Corporation of China proposes will be in the strong intelligent grid plan of the year two thousand twenty all-round construction; Build the general plan that strong intelligent grid is built according to State Grid Corporation of China; Intelligent power is the important component part of strong intelligent grid, also is the center of effort and the foothold of building strong intelligent grid.Intelligent grid power supply business hall directly gears to the needs of the society, curstomer-oriented, as various circles of society's perception and the main path of experiencing strong intelligent grid construction achievement, in the construction of strong intelligent grid, has crucial status and effect.Intelligent grid power supply business hall has comprised that professional application (resident, to public affairs), the electricity charge pay, seek advice from numerous business such as inquiry; The client need handle corresponding business before clerk counter; Some problems below existing clerk counter exists: (1) client is when the sales counter transacting business; Interactive deficiency between client and the staff, transacting business is loaded down with trivial details, and the client can not absolutely clearly see the overall process of business handling; Can not recognize more true comprehensively information, the transparency that client traffic is handled is not high; (2) clerk counter equipment is many and numerous and diverse, wails device, propaganda paper, professional application etc. like evaluator, queuing, and the sales counter desktop is untidy, and thing is put confusion, causes CSAT to reduce; (3) existing clerk counter; (4) the client identity validation is complicated: filling in of paper form needs signature to confirm the validity of fill substance; Certificate such as I.D. must be provided through the client and check the affirmation identity with me, the business need and the electronic signature that can not adapt to no paper operation are used.
Summary of the invention
The purpose of the utility model is to overcome the deficiency of prior art, and a kind of reasonable in design, easy and simple to handle, novel intelligent mains supply business hall multimedia clerk counter system that treatment effeciency is high is provided.
The utility model solves its technical matters and takes following technical scheme to realize:
A kind of novel intelligent mains supply business hall multimedia clerk counter system; Comprise clerk counter; System host is installed in clerk counter; Inside and outside Biscreen display, electronic signature plate, ID card information reader are installed on clerk counter and are connected with system host, be coated with infrared touch panel in the outer display screen surface of inside and outside Biscreen display, this system host is through networking interface be connected with the backstage service server realization exchanges data and service control function.
And; Described system host adopts system's industrial control host; In main frame, be provided with the special adapter interface of Chinese king expansion card, the integrated microcomputer chip 78E52 of mainboard and the collocation of private identity card safety control module; This Chinese king expansion card is connected with electronic signature plate and infrared touch panel and is used for the identification of hand-written information; The special adapter interface of this private identity card safety control module collocation is connected with the ID card information reader to be used to discern through the RS485 communication cable and sends into the backstage service server after user identity is demonstrate,proved card image and carried out decryption processing, and system host is through microcomputer chip 78E52 and adopt the duplex agreement to realize wireless soft catchword function.
And described ID card information reader adopts the China second-generation identity card information reader of band scan function.
And, be provided with Realtek RTD1185 chip in the described system host, carry out split screen through the backstage service server and show, when outer screen is idle, carries out advertisement and information wheel and broadcast.
And, also be equipped with on the described clerk counter and be used for the writing pencil write on the plate in infrared touch panel or electronic signature.
And described system host also is connected with keyboard and mouse.
The advantage and the good effect of the utility model are:
1, this multimedia clerk counter makes the absolutely clear overall process of seeing business handling of client through Biscreen display; Improve the transparency of business handling; Use " split screen control " simultaneously and inside and outside sales counter, shield the different service server interface, backstage of demonstration, guarantee the open request of built-in system safety of data and information, and utilize screen clear area or time; Through built-in advertising wheel broadcasting module, the unification of unified BBS information, advertising message and information represents effect.
2, this multimedia clerk counter adopts writing pencil signature mode to confirm the content that the user fills in, and avoids the trouble of digital certificate, also guaranteed the validity of client's input, and application form is printed file the most at last, avoids professional dispute.
3, this multimedia clerk counter combines the business hall to commence business; Realize with no paper operation and the former person's handwriting signature of electronics that complete business hall is professional; Utilize SAM I.D. safety control module, realize that the teller carries out " testimony of a witness homogeneity " identification in the business handling process, guarantee the high reliability of data.
4, this multimedia clerk counter provides abundant man-machine interface and multisystem interactive function, adopts height, reliable, effective integration mode, has practiced thrift the cabinet space of planes effectively, has improved the client perception degree, makes client's man-machine experience sense better.
5, the utility model is reasonable in design; Functions such as its collection " double screen shows; split screen control ", screen touch, writing pencil are write, identification, certificate scanning are read, information interaction, electronic signature, service evaluation, queuing catchword are in one; In the with no paper operation in intelligent business hall, playing a key effect, also is the indispensable equipment in the business handling process in the intelligent business hall, and carrying out for intelligent business hall business provides effective technical support and hardware supports; Change the passive service pattern, improved service quality.
Description of drawings
Fig. 1 is the structural representation of the utility model;
Fig. 2 is the business relations synoptic diagram of system host and each functional module.
Embodiment
Below in conjunction with accompanying drawing the utility model embodiment is done further detailed description:
A kind of novel intelligent mains supply business hall multimedia clerk counter system; Like Fig. 1 and shown in Figure 2; Comprise clerk counter 9; System host 8 is installed in clerk counter, and this system host adopts Windows XP system industrial control host, is built-in with the special adapter interface of private identity card safety control module (SAM) collocation of Chinese king expansion card, the integrated microcomputer chip 78E52 of mainboard and Ministry of Public Security's mandate in industrial control host.In on clerk counter, being equipped with display screen 1 with outside display screen 2 inside and outside Biscreen display, electronic signature plate 3, ID card information reader 4, writing pencil 5, keyboard 6, mouse 7 and be connected with system host.The interior display panel of inside and outside Biscreen display is to business personnel; The outer display panel of inside and outside Biscreen display is to client; The display screen upper surface is coated with infrared touch panel outside; This infrared touch panel is expanded Chinese Card with the interior Chinese king of system host and is connected, and client can write on infrared touch panel through writing pencil and realize the screen writing function, and the electronic signature plate is connected with the interior expansion Chinese Card of system host; Client can use writing pencil to submit a written statement to a higher authority at the electronic signature plate and write the realization signature function, and Chinese king expansion card can be discerned the written information on infrared touch panel and the electronic signature plate and send to and send into the backstage service server.The ID card information reader adopts the China second-generation identity card information reader of band scan function; Its special adapter interface of arranging in pairs or groups through RS485 communication cable and the private identity card safety control module (SAM) in the system host is connected; Be used to discern user identity card card image and carry out decryption processing, then the I.D. numerical information that reads out is sent into the backstage service server.Keyboard, mouse are connected with system host and realize corresponding manipulator input function.Be integrated with the RealtekRTD1185 chip in the system host; Call client double screen split screen control interface through the backstage service server and carry out the split screen demonstration; When showing that outer screen is idle, client double screen split screen control program calls RTD1185 scheme interface to carry out advertisement and information and takes turns and broadcast; System host is wailed device microcomputer chip 78E52 through the queuing of calling out the numbers, and this microcomputer chip 78E52 has the dial-up address switch and adopts the duplex agreement to realize wireless soft catchword function.This system host is also through network interface and use ICP/IP protocol to be connected with the backstage service server and realize exchanges data and service control function.
Functions such as this multimedia clerk counter system collection " double screen shows, split screen control ", screen touch, writing pencil are write, identification, certificate scanning are read, information interaction, electronic signature, service evaluation, queuing catchword are in one.Its concrete processing procedure is: when electricity consumption client transacting business; The outer display screen of multimedia clerk counter shows welcome message; Display screen shows that the backstage service server accesses the client automatically according to queue number and applies for that professional electronics fills out list in the sales counter, carries out service handling or handles.When the teller carried out business operation, the outer screen of sales counter was by the split screen input of client split screen control program according to the backstage service server, showed teller's service handling or the related data when handling.After business handling was accomplished, the outer screen of backstage service server control showed the customer evaluation device, and the client touches evaluation, accomplishes professional.In the transacting business process; When identity information was discerned if desired, the backstage service server was through ID card information reader reading identity card information, when detection recognizes ID card information; The automatic captured identity card information of system is also sent into system; A generation ID can carry out scan operation in this way, and scan-data is sent into system; As when needing the client to sign; The AM automatic monitoring Chinese worker of system expansion card acquired signal, after Chinese worker expansion card collected signed data, the backstage service server read and screen demonstration in sales counter; This process and client operate in real time, and promptly the user writes the teller and can see client's written information.Behind cabinet approval client signature, the backstage service server calls background server and carries out data storage, and notice Chinese worker expansion card empties acquisition zone.
It is emphasized that; The described embodiment of the utility model is illustrative; Rather than it is determinate; Therefore the utility model is not limited to the embodiment described in the embodiment, every by those skilled in the art according to other embodiments that the technical scheme of the utility model draws, belong to the scope of the utility model protection equally.
Claims (6)
1. novel intelligent mains supply business hall multimedia clerk counter system; Comprise clerk counter; It is characterized in that: system host is installed in clerk counter; Inside and outside Biscreen display, electronic signature plate, ID card information reader are installed on clerk counter and are connected with system host, be coated with infrared touch panel in the outer display screen surface of inside and outside Biscreen display, this system host is through networking interface be connected with the backstage service server realization exchanges data and service control function.
2. novel intelligent mains supply according to claim 1 business hall multimedia clerk counter system; It is characterized in that: described system host adopts system's industrial control host; In main frame, be provided with the special adapter interface of Chinese king expansion card, the integrated microcomputer chip 78E52 of mainboard and the collocation of private identity card safety control module; This Chinese king expansion card is connected with electronic signature plate and infrared touch panel and is used for the identification of hand-written information; The special adapter interface of this private identity card safety control module collocation is connected with the ID card information reader to be used to discern through the RS485 communication cable and sends into the backstage service server after user identity is demonstrate,proved card image and carried out decryption processing, and system host is through microcomputer chip 78E52 and adopt the duplex agreement to realize wireless soft catchword function.
3. novel intelligent mains supply according to claim 1 and 2 business hall multimedia clerk counter system is characterized in that: described ID card information reader adopts the China second-generation identity card information reader of band scan function.
4. novel intelligent mains supply according to claim 1 business hall multimedia clerk counter system; It is characterized in that: be provided with Realtek RTD1185 chip in the described system host; Carry out split screen through the backstage service server and show, when outer screen is idle, carries out advertisement and information wheel and broadcast.
5. novel intelligent mains supply according to claim 1 business hall multimedia clerk counter system is characterized in that: also be equipped with on the described clerk counter and be used for the writing pencil write on the plate in infrared touch panel or electronic signature.
6. novel intelligent mains supply according to claim 1 business hall multimedia clerk counter system, it is characterized in that: described system host also is connected with keyboard and mouse.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2012200531191U CN202472662U (en) | 2012-02-20 | 2012-02-20 | Novel multimedia business counter system of smart grid power supply business hall |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2012200531191U CN202472662U (en) | 2012-02-20 | 2012-02-20 | Novel multimedia business counter system of smart grid power supply business hall |
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| Publication Number | Publication Date |
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| CN202472662U true CN202472662U (en) | 2012-10-03 |
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| CN2012200531191U Expired - Lifetime CN202472662U (en) | 2012-02-20 | 2012-02-20 | Novel multimedia business counter system of smart grid power supply business hall |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102609624A (en) * | 2012-02-20 | 2012-07-25 | 天津市电力公司 | Multimedia business counter system of smart grid power supply business lobby |
| CN108095458A (en) * | 2017-12-05 | 2018-06-01 | 国网山东省电力公司烟台供电公司 | A kind of electricity business hall multimedia clerk counter |
-
2012
- 2012-02-20 CN CN2012200531191U patent/CN202472662U/en not_active Expired - Lifetime
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102609624A (en) * | 2012-02-20 | 2012-07-25 | 天津市电力公司 | Multimedia business counter system of smart grid power supply business lobby |
| CN108095458A (en) * | 2017-12-05 | 2018-06-01 | 国网山东省电力公司烟台供电公司 | A kind of electricity business hall multimedia clerk counter |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| ASS | Succession or assignment of patent right |
Owner name: STATE ELECTRIC NET CROP. Free format text: FORMER OWNER: TIANJIN ELECTRIC POWER CORP. Effective date: 20130521 Owner name: TIANJIN ELECTRIC POWER CORP. Effective date: 20130521 |
|
| C41 | Transfer of patent application or patent right or utility model | ||
| COR | Change of bibliographic data |
Free format text: CORRECT: ADDRESS; FROM: 300010 HEBEI, TIANJIN TO: 100031 XICHENG, BEIJING |
|
| TR01 | Transfer of patent right |
Effective date of registration: 20130521 Address after: 100031 Xicheng District West Chang'an Avenue, No. 86, Beijing Patentee after: State Grid Corporation of China Patentee after: Tianjin Electric Power Corp. Address before: 300010 Tianjin city Hebei District Wujing Road No. 39 Patentee before: Tianjin Electric Power Corp. |
|
| CX01 | Expiry of patent term | ||
| CX01 | Expiry of patent term |
Granted publication date: 20121003 |