CN202373022U - Universal member management system for catering industry - Google Patents

Abstract

The utility model aims at the defects existing in the existing restaurant member management and marketing and provides a universal member management system for the catering industry. The universal member management system comprises a server, and at least one service terminal which is connected with the server. The service terminal is connected with the server through a WAN (wide area network) or LAN (local area network). The service terminal comprises a computer, a point-of-sale machine and electronic menu terminals. Member cards are matched with the point-of-sale machine during use. By adopting a BS (browser/server) structure, only one server is required in a restaurant and is deployed for one time, access of multiple PCs can be realized at the same time, operations such as dish ordering and checkout can be conducted and the cost of the restaurant in using the system is reduced. The member management and the marketing are realized through a catering system, the goal of effectively managing member and client information is achieved and the marketing function is provided at the same time.

Description

The membership management system that a kind of catering industry is general

Technical field

This use is novel to relate to a kind of digitizing menu service system, relates in particular to the general membership management system of a kind of catering industry.

Background technology

At present, provide reward voucher exactly in a kind of marketing tool that consumer field is in daily use, it is preferential that the consumer just can enjoy low price, special price, discount etc. with reward voucher, excites consumer's the desire for consumer goods with this.The exquisite paper printed matter of use is unified in the granting of reward voucher, and the consumer consumes with paper coupons then, is reclaimed by businessman again.The media of this papery exists following shortcoming: 1 needs a large amount of paper, the waste resource; 2 buying printing costs are high; 3 uses become rubbish, contaminated environment later.

All there is the member management system of oneself in a lot of restaurants, hotel; They provide member card to the member of oneself; Rudimentary member card is exactly a piece of paper matter card, and the each consumption of member relies on this card just can enjoy privileges, and more senior member card can be brushed, supplement with money etc.But in a single day these member cards are lost, and can not make up, and most of member card all is a consumption certificate.Aspect member management, also do not form a unified system, there is following shortcoming in traditional management: 1 couple of member's management difficulty very, easily information dropout be prone to make mistakes; 2 can't combine with the cash register management system, and statistics member's consumption information 3 marketing modes are single; 4 wastes of manpower, material resources, financial resources etc.

Expansion along with restaurant's scale; Demand to member management is more and more stronger; In order to solve the puzzlement of member management, through utilizing the device of this office equipment commonly used of computer, in conjunction with ID card card reader, Contact Type Ic Card card reader, contactless card reader, incoming call bullet screen hardware as the membership management system to the restaurant; Carry the membership management system and solve the weak point of restaurant's member management and marketing, so propose the utility model.

The utility model content

The utility model to the deficiency of member management and marketing, finally provides a kind of realize convenience, fast member management and the digitizing membership management system of marketing for the restaurant to the restaurant.

The utility model is achieved in that

The membership management system that a kind of catering industry is general is characterized in that: it comprises server, at least one service terminal that links to each other with server;

Said service terminal is connected with said server through WAN or LAN;

Said service terminal comprises computing machine, the POS and electronic cookbook terminal;

The member card and the said POS are used.

Further, said service terminal communicates through wired or wireless mode and said server.

Further, said service terminal is provided with the print module that links to each other with said service terminal message parse distribution module.

Further, said computing machine is provided with the member who links to each other with said service terminal message parse distribution module and supplements administration module with money.

Further; Said server also is provided with Short Message Service Gateway and short message managing module; Said Short Message Service Gateway is connected with said service terminal message parse distribution module, and said short message managing module is connected with said service terminal message parse distribution module, said basic database respectively.

Further, said print module communicates through wired or wireless mode and said server.

Further, said server also is provided with member's capital management module, and said member's capital management module is connected with said service terminal message parse distribution module, said basic database simultaneously.

Said computing machine also comprises membership information administration module, member card administration module, Point Management Module, marketing management module, integral operation module; Described membership information administration module, member card administration module, Point Management Module link to each other with the integral operation module, and the integral operation module links to each other with member's integration data storehouse of basic database.Described membership information administration module is divided into single membership or member's group members identity with the member.Described member card administration module is used to confirm member's Card Type.Described Point Management Module is used to store member's integration.Described member's integration data storehouse is used for storing and reading member's integration.The sending short messages in groups, reception, inquiry, single-shot note, birthday that described marketing management module is used for the member reminded etc., links to each other with the message parse distribution module of service terminal, and through Short Message Service Gateway, the note data that carries out between member and dining room, the hotel exchanges.

Described member management function comprises that member card management, Card Type are safeguarded, member's inquiry, member card daily record are checked, member card statistical report form, member's integration statistical query, member card order are checked, the customer type management.The marketing function comprises mobile phone SMS group sending, sends status inquiry, note receives tabulation, single-shot note, client's birthday are reminded.

Above-mentioned functions realizes mainly containing the realization of HTML and extjs completion system interface, adopts PHP that data and logic are handled, and uses the Mysql database to preserve data.

Utilization BS framework adopts the PHP programming language, extjs, and HTML and Mysql data are written as has functions such as member management and marketing.

The advantage of the utility model is: adopt the BS framework, the restaurant only needs a station server, disposes once, just can realize that a plurality of PC visit simultaneously, and the operation with cash register of ordering dishes has reduced the cost of restaurant's using system, simplifies deployment.

In general, native system has been realized management and the marketing of catering system to the member, has reached effective management member and customer information, and the deployment of marketing function and software is provided again simultaneously, has reduced maintenance cost.

Description of drawings

Fig. 1 is the structural representation of the utility model.

Fig. 2 is the functional schematic of the utility model.

Embodiment

The embodiment of the utility model is described below:

Shown in accompanying drawing 1, the general membership management system of a kind of catering industry comprises server, at least one service terminal that links to each other with server;

Said server comprises service terminal message parse distribution module and basic database, and said basic database comprises member's integration data storehouse;

Said service terminal is connected with said server through WAN or LAN;

Said service terminal comprises computing machine, the POS and electronic cookbook terminal;

The member card and the said POS are used, and are read and writing information by the said POS.

Server comprises server message parsing distribution module, and concrete effect is the various requests that come self serving terminal to be discerned, with this each corresponding module of solicited message importing server; Basic database, the various data of storage membership information, information of member card, marketing management information; The service terminal of resolving distribution module and basic database respectively at server message inserts membership information administration module, member card administration module, Point Management Module, marketing management module; Server message is resolved distribution module and also is connected with Short Message Service Gateway: the interchange channel that data between SP and the sms center are provided; Adopt TCP/IP, CMPP agreement to be connected with sms center, sms center sends to the member with message;

Service terminal comprises the network communication module; The server terminal message parse distribution module that links to each other with the network communication module, the member card administration module that links to each other with the server terminal message resolution module, display module, membership information module, MIM message input module, print module; Service terminal carries out network through the mode of WAN or LAN with server and is connected;

The member to open the course of work following:

Through MIM message input module input membership information; The member card administration module is resolved distribution module with the request at current service terminal through server terminal message parse distribution module, network communication module, server message and is arrived the membership information administration module; The membership information administration module activates member's card state and member's information is write basic database, after successfully writing, returns the member card administration module according to former road.

The member checks that the information work process is following:

Operator, the member of service terminal pass through MIM message input module; Server sends to basic database with information through service terminal message parse distribution module; Database reads this membership information, and the former road of information is returned to service terminal, and operator and member are through the display screen browsing information.

Shown in accompanying drawing 2,

The working method of swiping the card is following:

1) member swipes the card, and sends the request of withholing to server

The service terminal operator is through the MIM message input module input consumption amount of money; The POS reads the information of member card; The card information that obtains, the consumption amount of money, operator message are resolved distribution module through server terminal message parse distribution module, network communication module, server message successively, be sent to the membership information administration module;

2) server is accepted the consumption request of withholing

The membership information administration module reads card information, the consumption amount of money, operator from the information that receives, find the special-purpose number of the account of corresponding card through the inquiry basic database;

3) record consumption is write down and is withholdd, and note is reminded also and returned

The membership information administration module is checked the balance of funding from member card in the specified account in this dining room; If Sorry, your ticket has not enough value; Return insufficient funds and remind, otherwise reduce the corresponding amount of money from account, and the record consumption record and the record of withholing; To consume successful information and balance amount information then and resolve distribution module, network communication module, server terminal message parse distribution module, be delivered to the membership information administration module through server message;

4) receive return message, and be shown to the member

The membership information administration module receives return message, is delivered to display module through server terminal message parse distribution module, shows return message.

It is following that member card is supplemented the course of work with money:

1) member card is supplemented with money, sends charging request to server

The member that the service terminal operator at first gets into service terminal supplements administration module with money, the brush member card, and the POS reads the information on the member card, sends the information that gets access to the member card administration module, sends the member again to and supplements administration module with money.The service terminal operator is through MIM message input module input recharge amount, and the member supplements administration module with money and the information of member card, recharge amount and the operator's that obtain information is resolved distribution module through server terminal message parse distribution module, network communication module, server message successively is sent to the membership information administration module then.

2) receive charging request

The membership information administration module will receive dining room information and the recharge amount that extracts card information, service terminal operator message, service terminal in the information.

3) recharge amount is saved in the special-purpose number of the account in dining room, and returns

Whether membership information administration module at first this operator of authentication supplements authority with money; Do not supplement authority with money if having; Then return the information of similar " nothing is supplemented authority with money "; If this operator supplements authority with money, then according to the dining room information and the card information of service terminal, through the specified account of this member of database lookup in this dining room; And recharge amount is added on the account remaining sum, then return message is resolved distribution module, network communication module, server terminal message parse distribution module through server message and pass to the member and supplement administration module with money;

4) receive return message and be shown to the member

The member supplements administration module with money the return message that receives is delivered to display module through server terminal message parse distribution module, shows return message.

Being noted that at last, is an embodiment more than, and the utility model is not limited to this embodiment, can also have a lot.Those of ordinary skill in the art can derive a plurality of embodiment through the utility model, all is protection domains of the utility model.

Claims (1)

1. membership management system that catering industry is general, it is characterized in that: it comprises server, at least one service terminal that links to each other with server;

Said service terminal is connected with said server through WAN or LAN;

Said service terminal comprises computing machine, the POS and electronic cookbook terminal;

The member card and the said POS are used.

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