CN201892948U - Customer self-help type dining hall service system - Google Patents
Customer self-help type dining hall service system Download PDFInfo
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- CN201892948U CN201892948U CN2010206010752U CN201020601075U CN201892948U CN 201892948 U CN201892948 U CN 201892948U CN 2010206010752 U CN2010206010752 U CN 2010206010752U CN 201020601075 U CN201020601075 U CN 201020601075U CN 201892948 U CN201892948 U CN 201892948U
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- service
- service system
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- dining room
- dining
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Abstract
The utility model relates to a computer network service system in a dining hall, in particular to a customer self-help type dining hall service system, which comprises hand-held terminals arranged on each dining table, wherein each hand-held terminal is connected with a dining hall host machine through networks, and the dining hall host machine is further connected with a kitchen terminal arranged in the kitchen. The customer self-help type dining hall service system mainly solves the technical problem that the existing dining hall service computer network system can not realize the customer self-help type service, and the customer self-help type dining hall service system is favorable for customers to enjoy better dining hall service and is also favorable for the dining hall to maintain good dining order, to improve the service quality and to reduce the operation cost.
Description
Technical field
The utility model relates to the computer network services system in the dining room, the self-service restaurant service system of particularly a kind of client.
Background technology
Along with the raising of living standards of the people and the quickening of rhythm of life, people are chosen in more and more and have dinner in the dining room and carry out some commercial meeting activities.At present, not only be the quality of dish taste for the evaluation criterion of dining room quality, the service quality in dining room also becomes an important evaluation criterion.Certainly, the quality of restaurant service quality is the standard of a strictness not in fact, but if the dining room can allow client feel a home (away) from home, also is a kind of success.
From the client aspect, good restaurant service comprise at least following some: (1) easily understands the characteristic in dining room, especially the characteristic of dish, (2) self-serviceization ordered dishes, placed an order, (3) understand the cooking situation of having order dish, (4) self-serviceization checked out, and (5) reduce have dinner the stand-by period (be preferably in and arrange some programs in the stand-by period) as far as possible.
From the dining room, except the above-mentioned requirements that satisfies client, also wish the order that (1) rationally arranges client to have dinner, (2) reduce attendant's quantity as far as possible, and (3) obtain client the evaluation of dish and service are beneficial to further improve service.
In order to reach above-mentioned requirements, some dining room network service systems have been introduced in some dining rooms, these systems generally include some hand-held sets and dining room main frame, the attendant orders dishes for client by hand-held set and receives dishes ordering information and place an order to the kitchen by the dining room main frame that is connected with the hand-held set network, client have dinner finish after, at the account of having dinner by dining room main frame clearing.Though this system can play a role, but the self-service restaurant service in client's ideal also greatly differs from each other, and from the angle in dining room, because hand-held set is mainly operated by waiter, therefore do not reduce attendant's quantity, do not have effectively to obtain the feedback of client yet, lost some and improved the chance of service quality the situation of having dinner.
The utility model content
The purpose of this utility model is to provide a kind of client self-service restaurant service system, mainly solve the technical matters that existing restaurant service computer network system can't realize the self-service service of client, it not only helps client to enjoy better restaurant service, also help the dining room keep good have dinner lasting, improve service quality and reduce operating cost.
For achieving the above object, the utility model is to realize like this.
The self-service restaurant service system of a kind of client is characterized in that: it comprises the handheld terminal that is arranged on each dining table, and described each handheld terminal connects the dining room main frame by network, and described dining room main frame further connects the kitchen terminal that is arranged in the kitchen.
The self-service restaurant service system of described client is characterized in that: described dining room main frame further connects receipt printer.
The self-service restaurant service system of described client is characterized in that: described handheld terminal be comprise embedded type low-power consumption SAMSUNG/533MHZ acp chip touch intelligent palm PDA.
The self-service restaurant service system of described client is characterized in that: described dining room main frame is a PC.
The self-service restaurant service system of described client is characterized in that: described kitchen terminal is dull and stereotyped touch computer.
The self-service restaurant service system of described client is characterized in that: described each handheld terminal is connected by GPRS network or Wifi network with the dining room main frame.
Advantage of the present utility model is.
(1) handheld terminal that adopts of the utility model system can be realized client self-servicely orders, understand the process (situation of cooking of dish) of having dinner and check out, and can make client during waiting meal, carry out some self-service recreations, and dish and service are estimated.
(2) the dining room main frame that adopts of the utility model system can be sent to kitchen terminal with client's the information of ordering, and in client's operation of checking out after finishing of having dinner.
(3) kitchen terminal of the utility model system employing can be recognized client's the situation of ordering very soon, and rationally arranges the operation of cooking dishes, can also in time obtain the evaluation situation of client to dish and service, so that in time adjust.
Description of drawings
Fig. 1 is the structural representation of the utility model system.
Embodiment
See also Fig. 1, the utility model discloses the self-service restaurant service system of a kind of client.As shown in the figure: it comprises the handheld terminal 11 that is arranged on each dining table, and described each handheld terminal 11 connects dining room main frame 12 by network, and described dining room main frame 12 further connects the kitchen terminal 13 that is arranged in the kitchen.Described dining room main frame 12 further connects receipt printer.Described each handheld terminal 11 is connected by GPRS network or Wifi network with dining room main frame 12, even can be that cable network connects.
Described handheld terminal 11 be comprise embedded type low-power consumption SAMSUNG/533MHZ acp chip touch intelligent palm PDA.These handheld terminal 11 built-in 256M storeies, the internal memory of 64M/128M is supported the magnanimity SD card of 32G simultaneously; 4 road USB expansion, interface is abundanter; Adopt the TFT LCDs of 7INCH high brightness, resolution 800*480, clear display, soft; Four-wire resistance type touch screen, resolution 1024*1024 makes you use more convenient and quicker; Built-in 130W camera makes your video more clear, smoothness; Unique gravity sensor, screen appoints you to overturn, and the 3D recreation is truer; Adopt advanced power management, battery performance in the use is more superior, and the life-span is more permanent; Built-in WIFI, as long as wireless place is arranged, you can both freely enjoy INTERNET heartily; Cable broadband online and GPRS network access are provided, and you can both freely enjoy on INTERNET all over the world; Powerful UI design function is listened song, sees a film, and online, e-book, recreation, it is complete to speculate in shares; Ultralow power consumption is 5W only, 4-6 hour service time, standby 10 days.
Described dining room main frame 12 is PCs, and described kitchen terminal 13 is dull and stereotyped touch computer.
The utility model system mainly has following functions of use.
1, client can understand the characteristic dish and the service in dining room by the handheld terminal on each dining table 11, and carrying out self-service ordering, the information of ordering and the present situation of ordering (unconfirmed, affirmation, blanking, take the dish out of the pot, edible) can be sent to dining room main frame 12 by network; Handheld terminal 11 also can be sent to client's checkout information dining room main frame 12; Handheld terminal 12 can carry out various recreations (as: recreation, online) during waiting meal; Handheld terminal 12 can have dinner finish the back to have dinner and service scenario estimate (scoring).
2, dining room main frame 12 can carry out data processing and preservation with client's the information of ordering, and dishes ordering information further is sent to kitchen terminal 13; Dining room main frame 12 processing of can also when customer requirement is checked out, checking out, and by the receipt printer printed invoice; Dining room main frame 12 can be according to the progress of having dinner of each dining table of information analysis of ordering, so that the allotment Service Source; Dining room main frame 12 can be periodically according to the dish and the information on services that show on the dish modifications handheld terminal 11 in dining room.
3, kitchen terminal 13 can obtain to carry out dish after the information of ordering that dining room main frame 12 sends and cooks, and in time the situation of cooking of dish is fed back to dining room main frame 12.Kitchen terminal 13 can also in time obtain dish evaluation information and client that handheld terminal 11 transmits by dining room main frame 12 and urge dish information, helps follow-up improvement.
Being preferred embodiment of the present utility model only in sum, is not to be used for limiting practical range of the present utility model.Be that all equivalences of doing according to the content of the utility model claim change and modification, all should be technology category of the present utility model.
Claims (6)
1. self-service restaurant service system of client, it is characterized in that: it comprises the handheld terminal (11) that is arranged on each dining table, described each handheld terminal (11) connects dining room main frame (12) by network, and described dining room main frame (12) further connects the kitchen terminal (13) that is arranged in the kitchen.
2. the self-service restaurant service system of client according to claim 1 is characterized in that: described dining room main frame (12) further connects receipt printer.
3. the self-service restaurant service system of client according to claim 1 and 2 is characterized in that: described handheld terminal (11) be comprise embedded type low-power consumption SAMSUNG/533MHZ acp chip touch intelligent palm PDA.
4. the self-service restaurant service system of client according to claim 1 and 2 is characterized in that: described dining room main frame (12) is a PC.
5. the self-service restaurant service system of client according to claim 1 and 2 is characterized in that: described kitchen terminal (13) is dull and stereotyped touch computer.
6. the self-service restaurant service system of client according to claim 1 and 2 is characterized in that: described each handheld terminal (11) is connected by GPRS network or Wifi network with dining room main frame (12).
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010206010752U CN201892948U (en) | 2010-11-11 | 2010-11-11 | Customer self-help type dining hall service system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010206010752U CN201892948U (en) | 2010-11-11 | 2010-11-11 | Customer self-help type dining hall service system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN201892948U true CN201892948U (en) | 2011-07-06 |
Family
ID=44222419
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2010206010752U Expired - Fee Related CN201892948U (en) | 2010-11-11 | 2010-11-11 | Customer self-help type dining hall service system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN201892948U (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102495971A (en) * | 2011-12-19 | 2012-06-13 | 北京热点联盟科技有限公司 | Self-help type dish ordering method and system of restaurant intelligent terminal based on wireless network |
| CN106204356A (en) * | 2016-10-08 | 2016-12-07 | 滁州学院 | A kind of dining room can position food delivery answering system |
| CN109741216A (en) * | 2019-01-18 | 2019-05-10 | 姜颖健 | A kind of unmanned restaurant method of servicing and system |
-
2010
- 2010-11-11 CN CN2010206010752U patent/CN201892948U/en not_active Expired - Fee Related
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102495971A (en) * | 2011-12-19 | 2012-06-13 | 北京热点联盟科技有限公司 | Self-help type dish ordering method and system of restaurant intelligent terminal based on wireless network |
| CN106204356A (en) * | 2016-10-08 | 2016-12-07 | 滁州学院 | A kind of dining room can position food delivery answering system |
| CN109741216A (en) * | 2019-01-18 | 2019-05-10 | 姜颖健 | A kind of unmanned restaurant method of servicing and system |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| C17 | Cessation of patent right | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20110706 Termination date: 20111111 |