CN201465172U - Logistics system with speech recognition function - Google Patents

Logistics system with speech recognition function Download PDF

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Publication number
CN201465172U
CN201465172U CN2009200694040U CN200920069404U CN201465172U CN 201465172 U CN201465172 U CN 201465172U CN 2009200694040 U CN2009200694040 U CN 2009200694040U CN 200920069404 U CN200920069404 U CN 200920069404U CN 201465172 U CN201465172 U CN 201465172U
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China
Prior art keywords
order
voice
speech
client
logistics system
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Expired - Lifetime
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CN2009200694040U
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Chinese (zh)
Inventor
吴军
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Shanghai Xinyue Logistics Enterprise Management Co Ltd
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Shanghai Xinyue Logistics Enterprise Management Co Ltd
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Priority to CN2009200694040U priority Critical patent/CN201465172U/en
Application granted granted Critical
Publication of CN201465172U publication Critical patent/CN201465172U/en
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Expired - Lifetime legal-status Critical Current

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Abstract

The utility model discloses a logistics system with speech recognition function. The logistics system comprises a speech recognition module and an order generating unit, wherein the speech recognition module is used for recognizing speech information of customers, the order generating unit is used for generating orders according to preset speech analyzed by a speech analysis unit. The speech recognition module consists of a speech receiving unit and a speech analysis unit, wherein the speech receiving unit is used for receiving the speech information of customers and transmitting the received speech information to the speech analysis unit, the analysis unit is used for analyzing the required preset speech content according to the received speech information. The logistics system provided by the utility model has the speech recognition function, and can automatically generate orders according to the speech information of customers.

Description

Logistics system with speech identifying function
Technical field
The utility model relates to a kind of logistics system, relates in particular to a kind of logistics system with speech identifying function.
Background technology
Along with the in-depth and the development of socialist market economic of China's economic system reform, modern logistics have become the important industry and the new growth engines of China's economic development.Modern logistics are guidance with modern management theory and method, and the utilization modern information technologies are by modernized logistics equipment and facility, for the user provides multi-functional, integrated service.
Logistics system is also updated along with the development of modern logistics industry.Logistics system is used for being implemented in the various logistics functions of supply chain management activity, along with buying, producing and selling activity and taking place, and the circulation efficiency of article is improved.Logistics system is made up of each key element of logistics, is the synthesis that has organic connections between each key element of logistics.
The order of existing logistics system all needs manual manufacture to generate, and is at first answered client's phone by the staff, the sequence information in the headphone, and, generate order the sequence information of record input logistics system.Existing logistics system does not also possess speech identifying function.
The utility model content
Technical problem to be solved in the utility model is: a kind of logistics system with speech identifying function is provided, can generates order automatically according to client's voice messaging.
For solving the problems of the technologies described above, the utility model adopts following technical scheme:
A kind of logistics system with speech identifying function, described system comprise sound identification module, order generation unit, and sound identification module is used to discern client's voice messaging; The order generation unit generates order in order to the setting voice content that parses according to described voice resolution unit.Described sound identification module comprises voice receiving unit, voice resolution unit; Voice receiving unit is in order to reception client's voice messaging, and a voice messaging that receives is sent to a voice resolution unit; The voice resolution unit is in order to parse its required setting voice content according to the voice messaging that receives.
As a kind of preferred version of the present utility model, described sound identification module also comprises selected cell, selects setting content in the order in order to the prompting client.
As a kind of preferred version of the present utility model, the content that described selected cell prompting client selects comprises Customer Information, kinds of goods model, item quantity, requires the time limit.
As a kind of preferred version of the present utility model, described system comprises a database; Described voice resolution unit is stored in the database resolving the required setting voice content that obtains; Described order generation unit generates order according to the data message in the described database.
As a kind of preferred version of the present utility model, described sound identification module also comprises confirmation unit, is used for confirming the data message of client's order.
As a kind of preferred version of the present utility model, described logistics system comprises a Tip element, after order generates, sends information by this Tip element.
As a kind of preferred version of the present utility model, described logistics system comprises an alarm unit, when the state that detects order for not finishing and when being less than setting-up time with time limit of client, alarm unit sends alerting signal.
The beneficial effects of the utility model are: the logistics system that the utility model proposes has speech identifying function, can generate order automatically according to client's voice messaging.
Description of drawings
Fig. 1 is the composition synoptic diagram that the utlity model has the logistics system of speech identifying function.
Embodiment
Describe preferred embodiment of the present utility model in detail below in conjunction with accompanying drawing.
Embodiment one
See also Fig. 1, the utility model has disclosed a kind of logistics system with speech identifying function, and described system comprises sound identification module 10, database 20, order generation unit 30, Tip element 40.Sound identification module 10, order generation unit 30, Tip element 40 are connected with database 20.
Sound identification module 10 is used to discern client's voice messaging, and it comprises voice receiving unit 11, voice resolution unit 12, selected cell 13, confirmation unit 14; Voice resolution unit 12 is connected with voice receiving unit 11, selected cell 13, confirmation unit 14.Voice receiving unit 11 is in order to reception client's voice messaging, and a voice messaging that receives is sent to voice resolution unit 12; Voice resolution unit 12 parses its required setting voice content in order to the voice messaging that basis receives, and is stored in the database 20 resolving the required setting voice content that obtains.Voice resolution unit 12 selects the contrast of the voice in the sound bank of client's voice and identification the highest voice of discrimination as analysis result.As, according to client's voice, discerning its discrimination for " Jiading " is 95%, and discerning its discrimination for " Jiaxing " is 85%, and selecting " Jiading " is analysis result.
In order to make speech recognition more accurate, also be provided with selected cell 13 in the present embodiment, reach confirmation unit 14.
Selected cell 13 is selected setting content in the order in order to the prompting client.Voice resolution unit 12 extracts important information in the order according to client's voice messaging, as Customer Information, kinds of goods model, item quantity, require the time limit; When sound identification module 10 uncertain recognition results, provide some options to select for client by selected cell 13.For example, the client address is " Jiading ", its discrimination for " Jiading " of voice resolution unit 12 identifications is 95%, discerning its discrimination for " Jiaxing " is 88%, because discrimination differs less than 10%, in order to make recognition result more accurate, selected cell 13 provides 3 options to select for clients: (1) Jiading, (2) Jiaxing, (3) other.Client only need get final product by (1) of voice selecting.
Confirmation unit 14 is used for confirming the data message of client's order.Can repeat to client the important information of order by voice, errorless if client confirms, can confirm this order.Then, order generation unit 30 generates order according to the data message in the described database.
After order generates, can send information by Tip element 40, to remind corresponding personnel.
In addition, when the state that detects order for not finishing and when being less than setting-up time with time limit of client, alarm unit 50 sends alerting signal.
In sum, the logistics system that the utility model proposes has speech identifying function, can generate order automatically according to client's voice messaging.
Embodiment two
The difference of present embodiment and embodiment one is that in the present embodiment, order generation unit 30 can generate order according to the setting voice content that described voice resolution unit 12 parses.
Here description of the present utility model and application are illustrative, be not to want in the above-described embodiments with scope restriction of the present utility model. the distortion of disclosed here embodiment and change are possible, the various parts of the replacement of embodiment and equivalence are known for those those of ordinary skill in the art. those skilled in the art are noted that, under the situation that does not break away from spirit of the present utility model or essential characteristic, the utility model can be with other forms, structure, arrange, ratio, and use other elements, material and parts are realized. under the situation that does not break away from the utility model scope and spirit, can carry out other distortion and change here to disclosed embodiment.

Claims (7)

1. the logistics system with speech identifying function is characterized in that, described system comprises:
---sound identification module is used to discern client's voice messaging; This sound identification module comprises voice receiving unit, and in order to reception client's voice messaging, and a voice messaging that receives is sent to a voice resolution unit;
The voice resolution unit is in order to parse its required setting voice content according to the voice messaging that receives;
---the order generation unit generates order in order to the setting voice content that parses according to described voice resolution unit.
2. the logistics system with speech identifying function according to claim 1 is characterized in that:
Described sound identification module also comprises selected cell, selects setting content in the order in order to the prompting client.
3. the logistics system with speech identifying function according to claim 2 is characterized in that:
The content that described selected cell prompting client selects comprises Customer Information, kinds of goods model, item quantity, requires the time limit.
4. the logistics system with speech identifying function according to claim 1 is characterized in that:
Described system comprises a database;
Described voice resolution unit is stored in the database resolving the required setting voice content that obtains;
Described order generation unit generates order according to the data message in the described database.
5. according to claim 1 or 2 or 3 or 4 described logistics systems, it is characterized in that with speech identifying function:
Described sound identification module also comprises confirmation unit, is used for confirming the data message of client's order.
6. according to claim 1 or 2 or 3 or 4 described logistics systems, it is characterized in that with speech identifying function:
Described logistics system comprises a Tip element, after order generates, sends information by this Tip element.
7. according to claim 1 or 2 or 3 or 4 described logistics systems, it is characterized in that with speech identifying function:
Described logistics system comprises an alarm unit, when the state that detects order for not finishing and when being less than setting-up time with time limit of client, alarm unit sends alerting signal.
CN2009200694040U 2009-03-25 2009-03-25 Logistics system with speech recognition function Expired - Lifetime CN201465172U (en)

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Application Number Priority Date Filing Date Title
CN2009200694040U CN201465172U (en) 2009-03-25 2009-03-25 Logistics system with speech recognition function

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Application Number Priority Date Filing Date Title
CN2009200694040U CN201465172U (en) 2009-03-25 2009-03-25 Logistics system with speech recognition function

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107437143A (en) * 2017-07-26 2017-12-05 携程计算机技术(上海)有限公司 Tourism ordering method, system, equipment and storage medium based on virtual customer service
CN108537480A (en) * 2018-03-20 2018-09-14 惠龙易通国际物流股份有限公司 A kind of commodity distribution control method and system based on speech recognition

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107437143A (en) * 2017-07-26 2017-12-05 携程计算机技术(上海)有限公司 Tourism ordering method, system, equipment and storage medium based on virtual customer service
CN108537480A (en) * 2018-03-20 2018-09-14 惠龙易通国际物流股份有限公司 A kind of commodity distribution control method and system based on speech recognition
CN108537480B (en) * 2018-03-20 2021-06-01 惠龙易通国际物流股份有限公司 Logistics management method and system based on voice recognition

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Granted publication date: 20100512

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