CN201022010Y - Built-in finance POS voice prompter - Google Patents
Built-in finance POS voice prompter Download PDFInfo
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- CN201022010Y CN201022010Y CNU2007200331620U CN200720033162U CN201022010Y CN 201022010 Y CN201022010 Y CN 201022010Y CN U2007200331620 U CNU2007200331620 U CN U2007200331620U CN 200720033162 U CN200720033162 U CN 200720033162U CN 201022010 Y CN201022010 Y CN 201022010Y
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- pos terminal
- financial pos
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Abstract
The utility model provides a built-in financial POS voice prompting device, which comprises a financial POS terminal microcontroller circuit, a voice storing and broadcasting circuit, a financial POS terminal modem, a financial POS terminal display, a financial POS terminal keyboard, a volume switch, an audio-frequency amplifying circuit and a loudspeaker. The financial POS terminal microcontroller circuit memories and operates control software to realize the functions of the utility model, and the voice storing and broadcasting circuit outputs the named memorized voice information under the control of the financial POS terminal microcontroller circuit, and the audio-frequency amplifying circuit amplifies the signals output by the voice storing and broadcasting circuit and then drives the loudspeaker to send the sound-wave signals which can be heard by men, and the volume switch controls the amplitude of the signals input by the audio-frequency amplifying circuit to realize volume control of the loudspeaker.
Description
Technical field
The utility model relates to a kind of voice prompting device, more particularly, the utility model relates to a kind of built-in financial POS voice prompting device.
Background technology
Financial POS (EFT-POS:Electronics Funds Transfer at Point Of Sale, EFT (Electronic Funds Transfer) point of sales terminal) as a kind of financial transaction terminal, has been widely used in all trades and professions.2002, People's Bank of China has set up bank card line-crossing processing tissue---after the China UnionPay Co., Ltd, the bank card industry has presented more and more prosperous good momentum, and market lays the quantity of financial POS terminal and the situation that the bank card business dealing amount of money has occurred rapidly, continuously, increased substantially.Each merchant bank and proficient service tissue to be received the simple substance amount and are reduced errors in order to improve, when strengthening daily POS professional knowledge of cashier and skilled operation technical training, also on the backstage, communication, technical numerous optimized Measures of having taked such as print, reduce as far as possible and avoid misoperation and technical failure to give the cashier, the unit of accepting, bank's (specialized tissue), the holder brings unnecessary loss, as hold and operate the contest of financial POS terminal cashier knowledge, POS is printed with big font with the amount of money on the bar, increase measures such as fault explanation and disposal route, reduced wrong generation to a certain extent.But along with the holder with being multiplied of card business amount, and the POS terminal lays the quickening of speed, the probability that various mistake takes place the POS terminal still is in rising tendency.The problem that exists in the financial POS terminal operation mainly contains following several:
1. amount of money input error and often produce irremediable loss.
Cause the main cause of amount of money input error to be: the input of the amount of money on the current financial POS terminal screen and our normal thinking writing style differ to.People's thinking and writing style are to write from left to right, and the POS terminal is to insert from right to left, and radix point generates automatically, generation automatically (unit of input digit is for dividing) is divided at just first angle, when causing the cashier to operate the POS terminal input amount of money, often 0 go wrong owing to importing one or two less, consume 170 yuan as the holder, if the cashier is according to daily thinking habit, input digit 170 on the POS terminal, and the amount of money of actual input is 1.70 yuan on that POS terminal, and reality is received 168.30 yuan of holder's amount of money less, the correct amount of money should import 17000, and POS could go up 170.00 yuan of real deducts from the cardholder account.The whole nation lays more than 70 ten thousand at financial POS terminal now, if Change All amount of money input pattern, its input will be an astronomical figure, add that most people have been accustomed to this input mode, so can only continue to continue to use current input mode.Now bank of issue's card quantity is near 1,000,000,000 in China, and wherein 95% is debit card, in case occur loading error very difficulty retrieve a loss, particularly the inter-bank business increases, the recovery probability of successful is littler.The frequent appearance of shortage of money phenomenon brings unnecessary loss on the one hand cashier or unit, has hit the enthusiasm of their receiving bank's card on the other hand.This problem has become restriction and has accepted the very important key factor that market is built.
2. error code is directly perceived inadequately, has influenced the service efficiency of financial POS terminal.
The financial POS terminal in use, various wrong phenomenons often appear for various reasons, software error is arranged, hard error is arranged, transaction errors is arranged, the main frame mistake is arranged, in order to save the POS terminal storage space, three of whole uses of these error messages or two digits are represented.The POS terminal mainly is installed in trade company, is responsible for operation and use by the cashier of trade company, under the prerequisite that current POS terminal is popularized inadequately very much, wants to make the cashier to remember a large amount of error message sign indicating numbers and the represented meaning of each message code, is very unpractical.Therefore, when the POS terminal in process of exchange, such and such error message appears and after, the cashier can only notify and wait for that the professional person handles, and has so not only increased the maintenance cost of POS terminal, and has directly had influence on the service efficiency of POS terminal.
3. frequent training has increased the operation cost of bank and proficient service mechanism.
The cashier in market is not only flowed frequent between the inside, and inside and outside interchange dynamics is also very big, this leaves the post for a certain reason with regard to the cashier who has caused firm training, new cashier bank and specialized acquirer must give training again again, sometimes refuse to use bank card because of training the untimely cashier of causing, sometimes because train once that the cashier does not grasp or using skill on top of, cause the cashier dare not receiving bank's card.Bank or specialized acquirer are for the number of times that reduces training or avoid training untimely and influence the holder with card, generally all be equipped with operation manual at random, but because the handbook explanation is loaded down with trivial details and directly perceived inadequately, the cashier is kept someone at a respectful distance, the handbook that has since keeping be not good at losing, when really needing and have no way of having looked into.Therefore frequent training has become the heavy burden of bank and proficient service mechanism.
4. the prompting repeatedly to the holder has strengthened cashier's work load.
Trade company is for the safety of cashier and payment for goods, all be that the cashier has set up independent workplace, make and kept certain distance between cashier and payer or the holder, when stamping the card, the cashier finishes when needing the holder to input password, the cashier will point out the holder at every turn, " password input password is arranged, do not have please by the XX key ", circulation comes and goes repeatedly prompting, must increase cashier's work load.
If the problems referred to above can not satisfactorily resolve, be not only problems such as having increased cashier's operation, bank's maintenance, training and holder's time cost, the more important thing is that this problem does not solve will directly influence the fast development of bank card industry.Through conscientious market exploration with to the further investigation of POS terminal applies, the imagination of financial POS voice prompting device has been proposed.This imagination mainly solves: the one, and the dealing money error issues.When importing the amount of money, the cashier need the holder to confirm or Transaction Success when returning, voice prompting device can enter for the dealing money of cashier's input automatically loudly, by cashier and holder the voice amount of money and the amount receivable that enter for are checked, just avoided the generation of few defeated and wrong input phenomenon; The 2nd, the cashier can find and get rid of the fault of POS terminal according to voice suggestion.After transaction errors took place, voice suggestion was read device according to wrong return code, restores real failure cause of POS terminal and disposal route automatically, and the cashier handles simple fault by voice guidance; The 3rd, when fault needed the professional person to reach on-the-spot the eliminating, voice prompting device can enter for out maintaining unit maintenance personal and telephone number automatically, thereby has avoided the cashier to run into the generation of fault phenomenon at a loss as to what to do; The 4th, can train the business operation knowledge of this POS terminal at any time automatically.When the cashier need train, voice prompting device can carry out voice and enter for training item by item according to the function menu of this POS terminal, makes the cashier enjoy the training on operation that the professional person holds whenever and wherever possible.The 5th, can initiatively use the voice suggestion holder to input operation after password and holder input password, the number of times that also can use voice to point out holder's mistake to take place once more.Prompting by voice solves the labour intensity that the cashier points out repeatedly; The 6th, by the friendly prompting of voice, the words as thanks such as " thank you are handed over money to my cashier " and so on help improving the affinity of trade company; The 7th, by exchanging between voice and the cashier, the cashier is worked keep happy mood.
At above-mentioned imagination, designed built-in financial POS voice prompting device.
The utility model content
In order to summarize the purpose of this utility model, some aspect of the present utility model, advantage and novel feature have been described here.Should be appreciated that, need not all these aspects, advantage and feature and be included among arbitrary special embodiment.
Built-in financial POS voice prompting device of the present utility model is embedded into this equipment in each parts of financial POS terminal exactly, and can realize a kind of prompting device of repertoire.
The technical solution of the utility model is: a kind of built-in financial POS voice prompting device, comprise: financial POS terminal microcontroller circuit, voice storage and playing circuit, audio amplifier circuit and loudspeaker, described financial POS terminal microcontroller circuit links to each other with voice storage and playing circuit, described audio amplifier circuit is connected to described loudspeaker and voice storage and playing circuit, storage of financial POS terminal microcontroller circuit and running control software are to realize the function of this machine, voice storage and playing circuit are according to the control of financial POS terminal microcontroller, with the output of the specified speech information in being stored in, audio amplifier circuit promotes loudspeaker with the signal amplification back that voice are stored and playing circuit is exported and sends the acoustic signals that people's ear can be heard.
Above-mentioned financial POS voice prompting device, it also comprises financial POS terminal modem, financial POS terminal display, financial POS terminal keyboard, volume switch, described financial POS terminal modem, financial POS terminal display, financial POS terminal keyboard link to each other with described financial POS terminal microcontroller circuit respectively, described volume switch links to each other with audio amplifier circuit, wherein, described amplitude by volume switch control audio amplifying circuit input signal realizes the control of speaker volume size; Voice storage and playing circuit can adopt OTP voice recording and playback ic or Chinese speech synthesis chip to realize; Audio amplifier circuit can adopt the monolithic audio frequency to amplify chip and realize.
The beneficial effects of the utility model are:
1. substantially cashier's cash register amount of money error probability is reduced to zero
The current whole nation has about 700,000 of financial POS terminal, bank card business dealing was 57.49 hundred million in 2005, dealing money 26.45 trillion yuan, average every transaction amount of money is 460 yuan, if according to 2 calculating of per 100,000 mistakes, just have 11499 the whole year and make mistakes, every according to 460 yuan of calculating, will lose 5289080 yuan the whole year.These losses are because cashier's misoperation causes, if all allow the cashier bear, not only increase the weight of cashier's financial burden, and will directly have influence on the enthusiasm of cashier receiving bank.And after the prompting of the voice suggestion amount of money is installed, will checks dealing money by me and become system and initiatively utilize voice to force to check dealing money, thereby make the cashier find mistake as early as possible, avoided the generation of loss.
2. reduced cashier's training cost
The quality of cashier's training quality, be directly connected to the quality that accept in bank card market, therefore bank has all dropped into lot of manpower and material resources with the single professional institution of relevant receipts, reinforcement is to cashier's training, but the change that the cashier is frequent makes bank and the single professional institution of receipts carry out scene and group training with frequent establishment officer again.If this equipment has been installed, one is that the cashier can be according to voice prompt operation, and the cashier can listen to the on-site training of voice the free time on the other hand, needs a frequent difficult problem of training thereby solved the cashier.Automatically train by voice, make the cashier skillfully operate the POS terminal, saved valuable manpower and materials cost simultaneously.
3. reduced POS terminal daily servicing cost
Because POS terminal mistake all is to use coded representation, the cashier faces code, and the one, select to stop receiving bank's card, the 2nd, notifying bank and relevant speciality acquirer people safeguard to on-site maintenance, acquirer is when increasing maintenance cost like this, also lost stamp the card benefited.And behind the installation voice prompting device, prompting device is judged fault by the resolve fault code, for simple fault, use voice suggestion cashier method for maintaining, the cashier just can fix a breakdown according to prompting, for catastrophic failure, voice suggestion cashier maintenance maintenance personnel's specifying information makes the cashier can notify relevant maintenance maintenance personnel as early as possible.The maintainer also can instruct the cashier to start to fix a breakdown according to prompting in addition, thereby has reduced the maintenance cost that personnel reach the spot, and has also guaranteed to conclude the business normally to carry out.
4. improved the stability of POS terminal transaction success ratio and operation
Voice prompting device can be resolved all codes of POS terminal, and with voice guidance cashier, holder according to voice prompt operation, reduced the mistake of manual operation, guaranteed the Transaction Success rate, improved the operation stability of POS terminal.
5. alleviated cashier's labour intensity
After speech exchange had been arranged, the cashier need not frequently point out holder's method of operating again, and the holder just can finish transaction step according to voice operating, thereby had reduced the labour intensity of cashier receiving bank card.
Description of drawings
Fig. 1 is the built-in financial POS voice prompting device hardware block diagram of the utility model embodiment 1;
Fig. 2 is the built-in financial POS voice prompting device hardware block diagram of the utility model embodiment 2.
Embodiment
Below in conjunction with drawings and Examples the utility model is described in further detail.
[embodiment 1]
The built-in financial POS voice prompting device of present embodiment is embedded into this equipment in each parts of POS terminal exactly, and can realize a kind of prompting device of repertoire.
The hardware of the built-in financial POS voice prompting device of present embodiment is made up of parts such as financial POS terminal microcontroller circuit, voice storage and playing circuit, audio amplifier circuit and loudspeaker, financial POS terminal keyboard, volume switches.The financial POS terminal keyboard is the existing circuit of financial POS terminal, can be used as the function that repeatedly broadcasting and prompting are selected, even the may command volume.
Financial POS terminal microcontroller circuit is the existing circuit of financial POS terminal, is controlling the operation of whole POS terminal software and hardware, increases the voice broadcast program and get final product on its original basis of software.
Voice storage and playing circuit are according to the control of financial POS terminal microcontroller, with the output of the specified speech information in being stored in.This part circuit can adopt OTP (disposable programmable) voice recording and playback ic or Chinese speech synthesis chip to realize.If adopt the OTP voice recording and playback ic, the voice that need will play in advance are divided into plurality of sections, are recorded in the chip, during work, control it by MCU and play a certain section voice or a few sections voice, reach different voice suggestion effects.For example, with " one ", " two ", " three " ... " nine ", " ten ", " hundred ", " thousand " ... " unit ", " angle ", " branch ", " consuming successfully ", " dealing money is " are recorded into single voice paragraph respectively, when the broadcast amount of money is counted, play corresponding paragraph in order according to the amount of money, just formed a complete amount of money voice, other signal languages have been made too.If adopt the Chinese speech synthesis chip, solidified the speech data of GB second Chinese character base and letter, numeral etc. in the chip, only the kanji code of the signal language or the amount of money need be sent to chip in order can play back.
Audio amplifier circuit amplifies the back with the signal of voice storages and playing circuit output to be promoted loudspeaker and sends the acoustic signals that people's ear can be heard, can adopt the monolithic audio frequency to amplify chip and realize, as LM386 etc.Realize the size control of volume by the amplitude of volume switch control input signals.
Hardware block diagram as shown in Figure 1.
[embodiment 2]
Present embodiment is basic identical with embodiment 1, and just the hardware of the built-in financial POS voice prompting device of present embodiment is more optimized.
The hardware of the built-in financial POS voice prompting device of present embodiment is made up of financial POS terminal microcontroller circuit, voice storage and parts such as playing circuit, audio amplifier circuit and loudspeaker.Hardware block diagram as shown in Figure 2.
The concrete sound of financial POS voice prompting device of the present utility model for example enters for function: the start voice enter for; The POS terminal self testing is the result enter for; Operating process enters for; Entering for of transaction results; Repeatedly broadcasting; The prompting rank is selected; Reporting volume selects or the like.
Though the utility model with preferred embodiment openly as above; but they are not to be used for limiting the utility model; anyly be familiar with this skill person; in the spirit and scope that do not break away from the utility model; can do various variations or retouching from working as, what therefore protection domain of the present utility model should be defined with the application's claim protection domain is as the criterion.
Claims (3)
1. built-in financial POS voice prompting device, it is characterized in that: it comprises financial POS terminal microcontroller circuit, voice storage and playing circuit, audio amplifier circuit and loudspeaker, described financial POS terminal microcontroller circuit links to each other with voice storage and playing circuit, described audio amplifier circuit is connected to described loudspeaker and voice storage and playing circuit, and described loudspeaker is by signal amplification back and the sounding of audio amplifier circuit with voice storage and playing circuit output.
2. built-in financial POS voice prompting device according to claim 1, it is characterized in that: it also comprises financial POS terminal modem, financial POS terminal display, financial POS terminal keyboard, volume switch, described financial POS terminal modem, financial POS terminal display, financial POS terminal keyboard link to each other with described financial POS terminal microcontroller circuit respectively, described volume switch links to each other with audio amplifier circuit, realizes the control of speaker volume size by the amplitude of control audio amplifying circuit input signal.
3. built-in financial POS voice prompting device according to claim 2 is characterized in that: voice storage and playing circuit can adopt OTP voice recording and playback ic or Chinese speech synthesis chip to realize; Audio amplifier circuit can adopt the monolithic audio frequency to amplify chip and realize.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNU2007200331620U CN201022010Y (en) | 2007-01-05 | 2007-01-05 | Built-in finance POS voice prompter |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNU2007200331620U CN201022010Y (en) | 2007-01-05 | 2007-01-05 | Built-in finance POS voice prompter |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN201022010Y true CN201022010Y (en) | 2008-02-13 |
Family
ID=39089423
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNU2007200331620U Expired - Lifetime CN201022010Y (en) | 2007-01-05 | 2007-01-05 | Built-in finance POS voice prompter |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN201022010Y (en) |
-
2007
- 2007-01-05 CN CNU2007200331620U patent/CN201022010Y/en not_active Expired - Lifetime
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| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CX01 | Expiry of patent term |
Granted publication date: 20080213 |
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| EXPY | Termination of patent right or utility model |