CN1968479A - Apparatus, system, and maintenance method for supporting remote maintenance - Google Patents
Apparatus, system, and maintenance method for supporting remote maintenance Download PDFInfo
- Publication number
- CN1968479A CN1968479A CNA2006100630213A CN200610063021A CN1968479A CN 1968479 A CN1968479 A CN 1968479A CN A2006100630213 A CNA2006100630213 A CN A2006100630213A CN 200610063021 A CN200610063021 A CN 200610063021A CN 1968479 A CN1968479 A CN 1968479A
- Authority
- CN
- China
- Prior art keywords
- module
- message
- terminal
- operational order
- information
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Landscapes
- Telephonic Communication Services (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
The invention relates to a communicator which supports remote maintenance, relative system and remote maintain method, wherein said communicator comprises message receiver, message analyzer, operation command distributor, command executor, and message sender; the system comprises wireless terminal, message server, communication device, wireless network gate interface, and communicator supporting remote maintenance between message server and communicate device, or part of communicate device to support the remote maintenance of wireless terminal on the communicate device. With said invention, user can use wireless terminal to maintain the communicator freely.
Description
Technical field
The present invention relates to the communications field, particularly a kind of device, system and maintaining method of supporting remote maintenance.
Background technology
Along with development of Communication Technique, the maintenance work of communication equipment requires more and more higher, and the attendant must pay close attention to the equipment operation situation constantly.Maintenance work for communication equipment requires in simple terms, and accomplish following 2 points: 1) attendant need pay close attention to the ruuning situation of equipment constantly, in time finds the unusual of communication equipment; 2) after discovering device occurred unusually, maintenance need be got rid of in the very first time unusually, recovered normal professional.But carrying out at these 2 is not that part is easy to thing.
Usually the machine room at communication equipment all disposes corresponding alarm equipment, when communication equipment notes abnormalities, alarm equipment can send alarm prompt such as sound or signal and find fault with the personnel of maintaining easily, but at this moment the attendant must can be to alarming timely response at the machine room of communication equipment; If communication equipment is required than higher, machine room then needs attendant (such as 7 * 24 hours to communications device monitors) on duty for a long time, and this is a very big waste of human resource for the maintenance work of communication equipment; On duty but if the attendant does not carry out at machine room, when communication equipment broke down, that first finds fault may be the end user of communication equipment, rather than the attendant of equipment; And in device fails, the attendant need could safeguard equipment at machine room, in case the attendant leaves machine room, just can not in time obtain the warning information of equipment, and these have all prolonged fault time.The method of head it off is to be connected with alarm equipment and communication equipment to realize Long-distance Control by computer access Internet or local area network (LAN) again at present, like this can be manually on duty at machine room, but when device fails or attendant need obtain equipment operation information, the attendant must pass through PC, login Internet or local area network (LAN) accessing communication equipment, could realize communication equipment is safeguarded, can not accomplish whenever and wherever possible communication equipment to be safeguarded.
Summary of the invention
Under the fast development of mobile telecommunication service, mobile phone (also has some other wireless terminals, as have a PDA, game machine etc. of radio function) become a kind of very general communication tool, people to mobile phone be the moment not from, its purposes is also in continuous expansion: shopping, account transfer, recreation.Problem and mobile communication status of development in view of above-mentioned existence, we can utilize wireless terminal that communication equipment is done some maintenance works, as long as the attendant has wireless terminal, and wireless terminal can receive wireless signal, just can obtain the operation conditions of equipment by the information interaction between terminal and the communication equipment; Can communication equipment be operated by wireless terminal when unusual appears in communication equipment, and in time handling failure reduces fault time.According to such method, the maintenance work of communication equipment is carried out whenever and wherever possible; Under the situation that discovering device breaks down, the attendant can be in the shortest time remover apparatus fault so that the normal operation of restorer as far as possible apace.Can greatly facilitate the attendant like this, reduce the maintenance cost of equipment, also can improve user's satisfaction.
For this reason, the invention provides a kind of device, system and maintaining method of supporting remote maintenance.
This device comprises:
The message sink module is used to receive the message that wireless terminal is submitted to, sends this message to message resolution module;
Message resolution module is used for the message that receives is resolved, and obtains corresponding operational order; Operational order is sent to the operational order calling module;
The operational order calling module, the operational order that the message call parsing module parses, the triggering command Executive Module is carried out this operational order;
The instruction Executive Module is accepted the triggering of operational order calling module, is used for the operational order of executable operations instruction calls module invokes;
Message issues module, is used to receive the operation result information from the instruction Executive Module, and described operation result information is handed down to wireless terminal.
Alternatively, described message resolution module, be used for the message that receives is resolved, obtain corresponding operational order, further comprise: message resolution module is resolved the message that receives, if resolve successfully, obtain corresponding operational order, described operational order is sent to the operational order calling module; If resolve failure, then trigger message and issue module, message issues the wireless terminal that module transmission information notice is submitted message to.
Alternatively, this device also comprises: information collocation module, be used for the interactive information of authority information and this device and other equipment of configurating terminal, and the information of described information collocation module is accepted calling of authentication module; Authentication module, message resolution module to the confirmation command of being resolved correct after, trigger authentication module; Authentication module recalls information configuration module obtains the configuration information about the terminal of this transmission message, and this terminal is carried out authentication, judges its authority; If this terminal lack of competence then triggers message and issues the terminal that module transmission information notice is submitted message to; If this terminal has authority, then trigger action instruction calls module is carried out subsequent step.A kind of remote maintenance system provided by the invention comprises: wireless terminal, messenger service equipment, communication equipment, and wherein, wireless terminal is mutual by wireless network and messenger service equipment, also comprises:
The wireless network interface tube is used to connect communication equipment and messenger service equipment;
Support the communicator of remote maintenance, be set to the part of communication equipment or be arranged on separately between messenger service equipment and the communication equipment, be used to support the remote maintenance of wireless terminal communication equipment;
Wireless terminal is used for sending or receive operation information by messenger service equipment; Messenger service equipment is used for and will sends to the communicator of supporting remote maintenance after encrypting from the operation information of wireless terminal or by the wireless network interface tube; Communication equipment is used for carrying out operation information that wireless terminal sends and the operation information of equipment self being sent to wireless terminal by the communicator of supporting remote maintenance carrying out remote maintenance;
The communicator of described support remote maintenance comprises:
The message sink module is used to receive the message that wireless terminal is submitted to, sends this message to message resolution module;
Message resolution module is used for the message that receives is resolved, and obtains corresponding operational order; Operational order is sent to the operational order calling module;
The operational order calling module, the operational order that the message call parsing module parses, the triggering command Executive Module is carried out this operational order;
The instruction Executive Module is accepted the triggering of operational order calling module, is used for the operational order of executable operations instruction calls module invokes;
Message issues module, is used to receive the operation result information from the instruction Executive Module, and described operation result information is handed down to wireless terminal.
Preferably, described message resolution module, be used for the message that receives is resolved, obtain corresponding operational order, further comprise: message resolution module is resolved the message that receives, if resolve successfully, obtain corresponding operational order, described operational order is sent to the operational order calling module; If resolve failure, then trigger message and issue module, message issues the wireless terminal that module transmission information notice is submitted message to.
Described messenger service equipment is Short Message Service Center, multimedia messaging service, MMS center or IMPS equipment.
According to the communicator of support remote maintenance provided by the invention, the embodiment of the invention also provides a kind of method to the communication equipment remote maintenance, comprises step:
Wireless terminal instructs to the communicator of supporting remote maintenance by the transmit operation of messenger service equipment;
Support the communicator of remote maintenance that described operational order is resolved;
Support the communicator of remote maintenance to operate, and operating result is sent to described wireless terminal by messenger service equipment according to the command information of described parsing.
Described step: support the operational order of the communicator receiving terminal of remote maintenance, described instruction is resolved, further comprise: support the communicator of remote maintenance to judge whether described operational order is correct;
Support the communicator of remote maintenance that this terminal is carried out authentication, judge whether this terminal has authority to carry out the operation that this operational order comprised;
If operational order is correct and this terminal has authority to carry out described operation, then support the communicator of remote maintenance to carry out described operation; Otherwise, if the operational order mistake then sends the instruction errors information to this terminal; If this terminal lack of competence then sends the lack of competence information to this terminal.
Preferably, the institute in steps before, the wireless network interface tube is set earlier; Communication equipment carries out the transmission of information by wireless network interface tube and messenger service equipment; Communication equipment receives from described terminal information and transmission information to described terminal by wireless network interface tube and messenger service equipment.Preferably, the transmission of communication equipment and messenger service facility information is carried out after encrypting.
Alternatively, the information interaction between communication equipment and the wireless terminal allows to be undertaken by one, two or more interface protocols.
Can see from above technical scheme, technical scheme provided by the invention has following beneficial effect: the communication equipment attendant is the operation conditions of query communication equipment at any time, according to operation conditions equipment is carried out some attended operations, make the attendant can find the problem of communication equipment as early as possible, reduced the probability of equipment generation catastrophe failure; After the communication equipment attendant finds that communication equipment occurs unusually, do not need the terminal of logging device or equipment is safeguarded by the mode of Internet remote access communication equipment, directly the use wireless terminal can be finished the maintenance to communication equipment, be implemented in the shortest time communication equipment is operated, fix a breakdown, reduced because of the damnous possibility of communication equipment fault.
Description of drawings
Fig. 1 is the structure drawing of device of one embodiment of the present invention;
Fig. 2 is the another kind of execution mode structure chart of structure drawing of device shown in Figure 1;
Fig. 3 is the remote maintenance system interface schematic diagram of one embodiment of the present invention;
Fig. 4 is the system construction drawing of one embodiment of the present invention;
Fig. 5 is the flow chart of steps of one embodiment of the present invention
Embodiment
For making purpose of the present invention, technical scheme and advantage clearer, below with reference to the accompanying drawing embodiment that develops simultaneously, the present invention is described in further detail.
Thinking of the present invention is: under the fast development of mobile telecommunication service, mobile phone (also has some other wireless terminals, as have PDA, game machine of radio function etc.) become a kind of very general communication tool, people to mobile phone be the moment not from, its purposes is also in continuous expansion: the shopping, the account transfer, the recreation.We can utilize wireless terminal that communication equipment is done some maintenance works, as long as the attendant has wireless terminal, and wireless terminal can receive wireless signal, just can obtain the operation conditions of equipment by the information interaction between terminal and the communication equipment; Can communication equipment be operated by wireless terminal when unusual appears in communication equipment, and in time handling failure reduces fault time.
Utilize existing messenger service equipment, as SMSC (Short Message Service Center), MMSC (multimedia messaging service, MMS center), IMPS (Instant Messaging and Presense Service instant message and existence are professional) service equipment, increase a kind of communicator of supporting remote maintenance, be used to support the remote maintenance of wireless terminal communication equipment; Information interaction for communication equipment and messenger service equipment provides the interface that meets communication protocol again, can realize the purpose of wireless terminals such as mobile phone to the communication equipment remote maintenance.
Embodiment one:
Referring to accompanying drawing 1, support the communicator of remote maintenance to be described as follows for embodiment:
Message sink module: be used to receive the message of messenger service equipment, also be used for the message that receiving terminal is submitted to, send this message to message resolution module;
Message resolution module: be used for the message that receives is resolved, obtain corresponding operational order; Operational order is sent to the operational order calling module; Further describe as follows: message resolution module is resolved the message that receives, if resolve successfully, obtains corresponding operational order, and described operational order is sent to the operational order calling module; If resolve failure, then trigger message and issue module, message issues the wireless terminal that module transmission information notice is submitted message to.
The operational order calling module: the operational order that the message call parsing module parses, the triggering command Executive Module is carried out this operational order;
The instruction Executive Module is accepted the triggering of operational order calling module, is used for the operational order of executable operations instruction calls module invokes;
Message issues module: be used to receive the operation result information of no-operation instruction calling module, described operation result information is handed down to terminal.Message issues module and is responsible for the operating result or the information of communication equipment instruction are handed down to terminal.Such as: after communication equipment was judged the operational order mistake of terminal or do not had the authority of execution, communication equipment issued the SMS prompt terminal; After communication equipment is received the query statement of terminal, confirm that the terminal operation instruction is correct and have operating right that communication equipment then issues module by message the operating result that instructs is sent to user terminal by MMS or SMS.
For improving the safety and the runnability of device, as shown in Figure 2, can dispose again as lower module:
Information collocation module: this block configuration is to the authority information of the terminal of communication equipment transmit operation instruction and the interactive information of this device and other equipment; The terminal authority configuration information of this module is accepted calling of authentication module.This function is optionally, can increase security of system, itself does not have related with the mass action realization of equipment; The data that dispose in information collocation module can be visited by authentication module.The wherein operational order of Pei Zhi data such as communication equipment such as restart, stop, query, configuration authority for example terminal A can be used the query order, and terminal B can use the restart order, and terminal C can use three kinds of orders simultaneously; The account number of configurating terminal, password, number information; The receiving side terminal number of configuration warning information.
Authentication module can be set again, be connected with message resolution module: realize the terminal that sends message is carried out authentication, judge this terminal, promptly whether the user of this terminal has authority to carry out a certain operation; The authority of terminal can be configured by information collocation module; The data that dispose in the authentication module visit information configuration module, the authority of judgement terminal; Failed authentication, then transmission information notice is submitted the terminal of message to.
Message resolution module is resolved the message of terminal submission and is confirmed that instruction triggers authentication module after errorless; Authentication module recalls information configuration module obtains the configuration information about the terminal of this transmission message, and this terminal is carried out authentication, judges its authority; If this terminal lack of competence then triggers message and issues the terminal that module transmission information notice is submitted message to; If this terminal has authority, then this message is submitted to the instruction of instruction Executive Module call operation.
Embodiment two:
In existing network, increase the communicator of the support remote maintenance described in the embodiment one, be used to support the remote maintenance of wireless terminal communication equipment; The another kind of cipher mode that the interface that meets communication protocol is provided or takes present embodiment to provide for the information interaction of communication equipment and messenger service equipment constitutes new remote maintenance system again, referring to accompanying drawing 3, be described as follows for embodiment:
At present, communication equipment generally all is to report Network Management Equipment by SNMP (SimpleNetwork Management Protocol Simple Network Management Protocol) after the operation conditions of monitoring self, and the attendant monitors communication equipment by Network Management Equipment.The attendant can be by the operation conditions of Network Management Equipment query communication equipment.Equipment except that terminal and communication equipment as SMSC, MMSC etc., is referred to as third party device traditionally.Terminal and third party device are realized transmission of Information by wireless network.One embodiment of the present of invention are between communication and third party device the wireless network interface tube to be set, to realize its interconnection.To the wireless network interface tube, will be discussed in more detail below.
Mobile communication carrier all can provide interface to SP (service provider) when services such as SMS, MMS are provided, be used for to user/terminal provide and SP and operator between mutual.Application program can be visited SMSC (Short Message Service Center), MMSC (multimedia messaging service, MMS center) and other communication equipments through Internet (internet) directly or indirectly by this interface, thereby realization and wireless terminal is mutual.
The invention provides a kind of preferred implementation, between communication equipment and terminal, increase mutual interface, be that messenger service equipment by mobile communication carrier carries out between communication equipment and the terminal, communication equipment and messenger service equipment can adopt by mobile communication carrier and offer VASP (Value-Added ServiceProvider, be value added service provider), SP (service provider, be the service provider), CP (contentprovider, content supplier), again by VASP, SP or CP provide the interface of service to realize to the terminal use, and this interface generally all is to communicate by Internet; The interface that is adopted in the embodiment of the invention also can to offer the interface of common SP different with operator, perhaps adopt special for realizing the interface of this customizing functions, here be different from the mode of utilizing PC to carry out network management under the common mode, we are called the wireless network interface tube to the interface that communication equipment carries out some simple Network Management Functions and provides with above-mentioned for wireless terminal.
By above-mentioned connected mode, when terminal needs the operation information of query communication equipment, terminal sends query statement to communication equipment, and communication equipment sends to terminal/subscriber with Query Result after confirming that correct and this terminal/subscriber of operational order has authority to carry out this operation; If operational order mistake or this terminal/subscriber do not have authority to carry out this operation, communication equipment then sends information to terminal/subscriber, and prompt terminal/user's operational order mistake or lack of competence are carried out this operation.Information interaction between terminal and the communication equipment, can finish by third party device, third party device such as messenger service equipment, messenger service equipment such as SMSC, MMSC, IMPS (Instant Messaging and Presense Service instant message and existence are professional) service equipment etc. are used for the service equipment (being often referred to message wireless, that fixed line uses) of processing messages.Further illustrate below.
The content that SMS transmits is simple, and communication equipment can use SMS definition one cover operational order; But wall scroll SMS content is limited, so the attendant carries out query manipulation by SMS, communication equipment can use MMS or other modes to send information to the attendant, such as: the attendant is by SMS transmit operation instruction " QUERY KPI BEIJING 0509 ", the expression attendant need inquire about the interior Beijing area of this communication equipment at the KPI on May 9 (Key Performance Index, crucial performance indicators, critical sales index) data, because KPI data and correlation graph content more complicated, Capacity Ratio is bigger, transmit limited by SMS, so communication equipment is after receiving the SMS instruction, relevant KPI data and chart are sent to the attendant by MMS, so just make the attendant obtain the more information of horn of plenty, directly perceived more than the content of SMS.Similarly, terminal is inquired about by SMS, and communication equipment is also replied by SMS; Terminal is inquired about by MMS, and communication equipment is also replied by MMS; Terminal perhaps as described above is inquired about by SMS, and communication equipment is realized by interleaved modes such as MMS answers.Along with the development of wireless technology, communication equipment can also be given terminal by photos and sending messages under other interfaces, and terminal also can be by other interfaces to communication equipment transmit operation instruction, and a plurality of communication protocols also can be used simultaneously.
SMS transmits and limitedly to be meant that present permission wall scroll SMS information has only the length of 140 bytes, this has just limited the length of operational order, the MMS mode is carried the increase that can satisfy operational order and the raising of complexity, and the IMPS mode is carried and can be realized that also complicated instruction transmits for another example.Along with the development of technology, other instruction bearing mode also may appear later, but can same treatment on the handling process of communication equipment.
Another kind of preferred implementation, be on the basis of last a kind of preferred implementation again to communication equipment and messenger service equipment between mutual content encrypt and transmit, with the increase security performance.
Can realize both can passing through traditional webmastering software monitoring communications equipment by above-mentioned preferred implementation, also can pass through mobile terminal monitored communication equipment, the mode of multiple maintain communications equipment is arranged, maintain easily personnel.
Below be example by the mode that SMS, MMS mode realize communication equipment is carried out remote maintenance just with wireless terminal, specifically describe as follows.
Referring to Fig. 4, utilize wireless terminal to realize communication equipment is carried out the system architecture of remote maintenance.
Mobile Terminal: wireless terminal, comprise mobile phone, have the equipment such as PDA of radio function, can send information such as text, image, sound, as SMS, MMS message;
Wireless Network: wireless network can be 2G, 2.5G, 3G or high-level network more;
WAP Gateway: Wireless Application Protocol Gateway is the passage between wireless network and world-wide web, by carrying out the conversion of data formats, provides content on the world-wide web to client;
SMSC: Short Message Service Center is the storage of text message, the control centre of forwarding;
MMSC: the multimedia messaging service, MMS center is the storage of Multimedia Message, the control centre of forwarding;
Implementation procedure is described below:
The attendant instructs communication equipment by wireless terminal through the SMSC transmit operation;
Support the communicator of remote maintenance to judge whether described operational order is correct;
Support the communicator of remote maintenance that this terminal is carried out authentication, judge whether this terminal has authority to carry out the operation that this operational order comprised;
If operational order is correct and this terminal has authority to carry out described operation, then support the communicator of remote maintenance to carry out described operation; Otherwise, if the operational order mistake then sends the instruction errors information to this terminal; If this terminal lack of competence then sends the lack of competence information to this terminal.
If operational order is correct and by authentication, then communication equipment is operated communication equipment according to the instruction that is sent, and operating result is handed down to the instruction transmit leg; If the operational order mistake, then communication equipment sends prompting message to attendant/wireless terminal, prompting: " operational order XXX mistake " (XXX is the operational order of the mistake of user's transmission); If failed authentication, then communication equipment sends prompting message to attendant/wireless terminal, prompting: " have no right operating equipment "; If authentication is correct, then the instruction that is sent is resolved.
Embodiment three:
A kind of realization of the present invention illustrates as follows to the method for communication equipment remote maintenance:
After increasing the described functional module realization of the foregoing description function corresponding in the communication equipment, the attendant carries out remote maintenance by wireless terminal to communication equipment, as the running status of communication equipment, some KPI data of equipment are inquired about; When breaking down, the attendant can also send other operational orders that communication equipment is supported to communication equipment according to the fault message of equipment, here support that the mutual third party device of communication equipment and wireless terminal is an example with SMSC and MMSC also, referring to Fig. 5, concrete grammar step is once described: for convenience of description, in the following execution mode, we send message with terminal and are called uply to the process of communication equipment, are called descending for the process of terminal the communication equipment issuing message.
1) wireless terminal instructs communication equipment by the SMSC transmit operation (is 1234 as communication equipment to up (referring to that wireless terminal sends a message to communication equipment) address of the SMS account number correspondence of operator application, then the recipient of wireless terminal transmission SMS is 1234 o'clock, and communication equipment will receive the operational order of wireless terminal);
2) the message sink module of communication equipment receives the SMS information that wireless terminal sends;
3) message resolution module of communication equipment is resolved the SMS content of receiving, obtains corresponding operational order; If the operational order operation is invalid, then message call issues module transmission notice as " operational order XXX mistake " (XXX is the operational order that wireless terminal sends) or other informations and gives wireless terminal; If operational order is correct, then carry out next step operation;
4) authentication module of communication equipment is carried out authentication operations to sending the instruction wireless terminal.If failed authentication, then message call issues module and sends notice as " have no right operating equipment " or other information and give wireless terminal; If next step operation is then carried out in the authentication success;
5) communication equipment operational order calling module is operated communication equipment according to the operational order that wireless terminal sends; The instruction of triggering command Executive Module executable operations afterwards, issues operating result and issues module to message;
6) message of communication equipment issues module with 5) operating result by message be handed down to operational order transmit leg (if the inquiry class operation, communication equipment sends relatively large content for the instruction transmit leg, and communication equipment then sends to the instruction transmit leg by MMS with operating result; If other operations, communication equipment then can directly send to the instruction transmit leg by SMS with operating result, informs operating result).
The above is preferred embodiment of the present invention only, is not to be used to limit protection scope of the present invention.
Claims (12)
1, a kind of communicator of supporting remote maintenance is characterized in that, comprising:
The message sink module is used to receive the message that wireless terminal is submitted to, sends this message to message resolution module;
Message resolution module is used for the message that receives is resolved, and obtains corresponding operational order; Operational order is sent to the operational order calling module;
The operational order calling module, the operational order that the message call parsing module parses, the triggering command Executive Module is carried out this operational order;
The instruction Executive Module is accepted the triggering of operational order calling module, is used for the operational order of executable operations instruction calls module invokes;
Message issues module, is used to receive the operation result information from the instruction Executive Module, and described operation result information is handed down to wireless terminal.
2, the communicator of support remote maintenance as claimed in claim 1 is characterized in that, described message resolution module is used for the message that receives is resolved, and obtains corresponding operational order, further comprises:
Message resolution module is resolved the message that receives, if resolve successfully, obtains corresponding operational order, and described operational order is sent to the operational order calling module; If resolve failure, then trigger message and issue module, message issues the wireless terminal that module transmission information notice is submitted message to.
3, the communicator of support remote maintenance as claimed in claim 2 is characterized in that, also comprises:
Information collocation module is used for the interactive information of authority information and this device and other equipment of configurating terminal, and the information of described information collocation module is accepted calling of authentication module;
Authentication module, message resolution module to the confirmation command of being resolved correct after, trigger authentication module; Authentication module recalls information configuration module obtains the configuration information about the terminal of this transmission message, and this terminal is carried out authentication, judges its authority; If this terminal lack of competence then triggers message and issues the terminal that module transmission information notice is submitted message to; If this terminal has authority, then trigger action instruction calls module is carried out subsequent step.
4, a kind of remote maintenance system comprises wireless terminal, messenger service equipment, communication equipment, and wherein, wireless terminal is mutual by wireless network and messenger service equipment, it is characterized in that, also comprises:
The wireless network interface tube is used to connect communication equipment and messenger service equipment;
Support the communicator of remote maintenance, be set to the part of communication equipment or be arranged on separately between messenger service equipment and the communication equipment, be used to support the remote maintenance of wireless terminal communication equipment;
Wireless terminal is used for sending or receive operation information by messenger service equipment; Messenger service equipment is used for and will sends to the communicator of supporting remote maintenance after encrypting from the operation information of wireless terminal or by the wireless network interface tube; Communication equipment is used for carrying out the operation information of wireless terminal transmission and operating result being sent to wireless terminal by the communicator of supporting remote maintenance;
The communicator of described support remote maintenance comprises:
The message sink module is used to receive the message that wireless terminal is submitted to, sends this message to message resolution module;
Message resolution module is used for the message that receives is resolved, and obtains corresponding operational order; Operational order is sent to the operational order calling module;
The operational order calling module, the operational order that the message call parsing module parses, the triggering command Executive Module is carried out this operational order;
The instruction Executive Module is accepted the triggering of operational order calling module, is used for the operational order of executable operations instruction calls module invokes;
Message issues module, is used to receive the operation result information from the instruction Executive Module, and described operation result information is handed down to wireless terminal.
5, a kind of remote maintenance system as claimed in claim 4 is characterized in that, described message resolution module is used for the message that receives is resolved, and obtains corresponding operational order, further comprises:
Message resolution module is resolved the message that receives, if resolve successfully, obtains corresponding operational order, and described operational order is sent to the operational order calling module; If resolve failure, then trigger message and issue module, message issues the wireless terminal that module transmission information notice is submitted message to.
6, a kind of remote maintenance system as claimed in claim 5 is characterized in that, the communicator of described support remote maintenance also comprises:
Information collocation module is used for the authority information of configurating terminal, and described configuration information is accepted calling of authentication module; Also be used to dispose the account number and/or the password of wireless network interface tube, and the address information of messenger service equipment, described configuration information is used for carrying out between communication equipment and the messenger service equipment the mutual of message;
Authentication module, message resolution module to the confirmation command of being resolved correct after, trigger authentication module; Authentication module recalls information configuration module obtains the configuration information about the terminal of this transmission message, and this terminal is carried out authentication, judges whether it has the authority of carrying out this instruction; If this terminal lack of competence then triggers message and issues the terminal that module transmission information notice is submitted message to; If this terminal has authority, then trigger action instruction calls module is carried out subsequent step.
As claim 5 or 6 described a kind of remote maintenance systems, it is characterized in that 7, described messenger service equipment is Short Message Service Center, multimedia messaging service, MMS center or IMPS equipment.
8, a kind of communicator according to claim 1 is characterized in that the method for communication equipment remote maintenance, comprises step:
Wireless terminal instructs to the communicator of supporting remote maintenance by the transmit operation of messenger service equipment;
Support the communicator of remote maintenance that described operational order is resolved;
Support the communicator of remote maintenance to operate, and operating result is sent to described wireless terminal by messenger service equipment according to the command information of described parsing.
9, the method to the communication equipment remote maintenance as claimed in claim 8 is characterized in that, described step: support the operational order of the communicator receiving terminal of remote maintenance, described instruction is resolved, further comprise:
Support the communicator of remote maintenance to judge whether described operational order is correct;
Support the communicator of remote maintenance that this terminal is carried out authentication, judge whether this terminal has authority to carry out the operation that this operational order comprised;
If operational order is correct and this terminal has authority to carry out described operation, then support the communicator of remote maintenance to carry out described operation; Otherwise, if the operational order mistake then sends the instruction errors information to this terminal; If this terminal lack of competence then sends the lack of competence information to this terminal.
10, as claim 8 or 9 described methods, it is characterized in that, also comprise the communication equipment remote maintenance:
The institute in steps before, the wireless network interface tube is set earlier;
Communication equipment carries out the transmission of information by wireless network interface tube and messenger service equipment; Communication equipment receives from described terminal information and transmission information to described terminal by wireless network interface tube and messenger service equipment.
11, the method to the communication equipment remote maintenance as claimed in claim 10 is characterized in that, also comprises:
The transmission of communication equipment and messenger service facility information is carried out after encrypting.
12, the method to the communication equipment remote maintenance as claimed in claim 10 is characterized in that, also comprises:
Information interaction between communication equipment and the wireless terminal allows to be undertaken by one, two or more interface protocols.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2006100630213A CN1968479A (en) | 2006-09-30 | 2006-09-30 | Apparatus, system, and maintenance method for supporting remote maintenance |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2006100630213A CN1968479A (en) | 2006-09-30 | 2006-09-30 | Apparatus, system, and maintenance method for supporting remote maintenance |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN1968479A true CN1968479A (en) | 2007-05-23 |
Family
ID=38076958
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNA2006100630213A Pending CN1968479A (en) | 2006-09-30 | 2006-09-30 | Apparatus, system, and maintenance method for supporting remote maintenance |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN1968479A (en) |
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101827351A (en) * | 2010-03-25 | 2010-09-08 | 黄卫 | Internet based method and system for carrying out remote service on mobile terminal |
| CN102333018A (en) * | 2011-09-01 | 2012-01-25 | 中兴通讯股份有限公司 | Information notifying method and system as well as wireless communication terminal |
| CN103166779A (en) * | 2011-12-13 | 2013-06-19 | 成都勤智数码科技有限公司 | Alarm confirming and processing method and device based on mobile terminal |
| CN104092742A (en) * | 2014-06-27 | 2014-10-08 | 张�林 | Method for conducing remote setting and maintaining on another intelligent device through smart phone |
| CN104684015A (en) * | 2013-11-29 | 2015-06-03 | 华为技术有限公司 | Equipment maintenance method and equipment |
| CN105704179A (en) * | 2014-11-26 | 2016-06-22 | 中兴通讯股份有限公司 | Method and device for processing remote access channel |
| CN112202588A (en) * | 2019-07-08 | 2021-01-08 | 中兴通讯股份有限公司 | Method for remotely maintaining equipment, method, device and system for issuing maintenance instruction |
-
2006
- 2006-09-30 CN CNA2006100630213A patent/CN1968479A/en active Pending
Cited By (12)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101827351A (en) * | 2010-03-25 | 2010-09-08 | 黄卫 | Internet based method and system for carrying out remote service on mobile terminal |
| CN101827351B (en) * | 2010-03-25 | 2012-10-10 | 黄卫 | Method and system for carrying out remote service on mobile terminal based on Internet |
| CN102333018A (en) * | 2011-09-01 | 2012-01-25 | 中兴通讯股份有限公司 | Information notifying method and system as well as wireless communication terminal |
| CN102333018B (en) * | 2011-09-01 | 2017-11-10 | 中兴通讯股份有限公司 | A kind of information notice method, system and wireless communication terminal |
| CN103166779A (en) * | 2011-12-13 | 2013-06-19 | 成都勤智数码科技有限公司 | Alarm confirming and processing method and device based on mobile terminal |
| CN104684015A (en) * | 2013-11-29 | 2015-06-03 | 华为技术有限公司 | Equipment maintenance method and equipment |
| CN104684015B (en) * | 2013-11-29 | 2018-07-20 | 华为技术有限公司 | Plant maintenance method and apparatus |
| CN104092742A (en) * | 2014-06-27 | 2014-10-08 | 张�林 | Method for conducing remote setting and maintaining on another intelligent device through smart phone |
| CN104092742B (en) * | 2014-06-27 | 2018-12-28 | 张�林 | A method of remotely located and maintenance being carried out to other smart machines using smart phone |
| CN105704179A (en) * | 2014-11-26 | 2016-06-22 | 中兴通讯股份有限公司 | Method and device for processing remote access channel |
| CN105704179B (en) * | 2014-11-26 | 2020-01-31 | 中兴通讯股份有限公司 | remote access channel processing method and device |
| CN112202588A (en) * | 2019-07-08 | 2021-01-08 | 中兴通讯股份有限公司 | Method for remotely maintaining equipment, method, device and system for issuing maintenance instruction |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN1207876C (en) | Short message gateway, system and method supply information service for mobile phone | |
| CN1968479A (en) | Apparatus, system, and maintenance method for supporting remote maintenance | |
| CN100536465C (en) | Configuration of enterprise gateways | |
| CN102761864A (en) | Data transmission method, system and device | |
| EP2151949A1 (en) | A method, apparatus and system for informing warning message | |
| KR101124764B1 (en) | Method and apparatus for efficiently delivering supplementary services to multi-technology capable wireless transmit/receive units | |
| CN1842990A (en) | System and method for sending secure messages | |
| CN1866901A (en) | System and method for dynamic interface management | |
| CN1838591A (en) | Automatic safety authentication system and method for wireless network | |
| CN1249586A (en) | Method and device for establishing safety connection on single data channel | |
| CN1671099A (en) | Encryption key sharing scheme for automatically updating shared key | |
| CN1819607A (en) | System and method for realizing group address book service | |
| CN101388903A (en) | Mobile enterprise IT standardization management platform | |
| CN1645392A (en) | Receiving, transmitting and managing method for wireless mobile terminal E-mail | |
| CN1859368A (en) | Method and system for realizing information transfer service and a terminal | |
| US20100190515A1 (en) | Sms device manager | |
| CN1852595A (en) | Method for authent ation of access of wireless communication terminal | |
| CN1875600A (en) | Method for transferring encrypted useful data objects | |
| CN1615662A (en) | Applet download in a communication system | |
| WO2010139154A1 (en) | Information processing system, communication system and communication method | |
| CN1859120A (en) | System and method for realizing service | |
| CN1761211A (en) | Method and system for managing and controlling network device of supporting wireless mobile communication | |
| CN1805579A (en) | Method of operating and maintaining equipment in telecom network by means of mobile station and its mobile network management system | |
| CN101061470A (en) | Method and system for providing entity status information in a communication network | |
| CN1996960B (en) | A filtering method for instant communication message and instant communication system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C12 | Rejection of a patent application after its publication | ||
| RJ01 | Rejection of invention patent application after publication |