CN1960278A - Method for net element management system to collect history log of abnormal calls - Google Patents
Method for net element management system to collect history log of abnormal calls Download PDFInfo
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- CN1960278A CN1960278A CN 200510117079 CN200510117079A CN1960278A CN 1960278 A CN1960278 A CN 1960278A CN 200510117079 CN200510117079 CN 200510117079 CN 200510117079 A CN200510117079 A CN 200510117079A CN 1960278 A CN1960278 A CN 1960278A
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Abstract
In the method, the net element saves the history of abnormal calls, and when the reporting term is satisfied, actively reports the history of abnormal calls to the net element management system by using notice form or file form; when needing to enquiry the history of abnormal calls, the net element management system can get the history of abnormal calls from the net element by using command block form and file form; the net element management system saves the acquired abnormal calls history in the server of net element management system, which is for use in enquiry and analysis by network management system.
Description
Technical field
The present invention relates to the network operation field, particularly net element management system to collect history log of abnormal calls (Call History Record, method CHR).
Background technology
Along with the 3G (Third Generation) Moblie technology rapid development, also more and more higher to the requirement of network line service.At present, telecom operators' network line service is to realize by the real-time monitoring to network quality, do not make full use of user's abnormal call historical information, the time of call out taking place as exception history, type of service, call flows and call out relevant information such as signaling process with this time, can not carry out comprehensive analysis comprehensively to customer call, so that network operation work such as treatment system fault and customer complaint in time.
Summary of the invention
In view of this, the object of the present invention is to provide the method for net element management system to collect history log of abnormal calls, safeguarding for carrier network provides sufficient resource.
For achieving the above object, technical scheme provided by the invention is as follows:
Network element device is preserved the abnormal call historical record, and Element management system uses the mode that initiatively reports to gather the abnormal call historical record from network element device, and described active reports and may further comprise the steps:
A, network element device judge whether to satisfy report condition, if satisfy, and execution in step B then, otherwise, process ends;
B, network element device initiatively report the abnormal call historical record to Element management system.
Wherein, the described report condition of steps A is time conditions or is event condition.
Also comprise after the described step B:
B1, network element device judge and report whether success, if success, execution in step B2 then, otherwise, process ends;
B2, network element device suppressing exception call history.
Described step B adopts the notice form to report, and then step B is specially: network element device reports an abnormal call historical record to give Element management system by message mechanism at every turn;
Described step B adopts document form to report, and then step B is specially: network element device reports the file that comprises an abnormal call historical record at least to give Element management system by message mechanism at every turn.
The mode that Element management system also can use inquiry to report is gathered the abnormal call historical record from network element device, and described inquiry reports and may further comprise the steps:
C, Element management system judge whether to need inquiry abnormal call historical record, if desired, and execution in step D then, otherwise, continue execution in step C;
D, Element management system obtain the abnormal call historical record from network element device.
Wherein, also comprise before the described step D:
D0, Element management system judge whether the continuous-query frequency of failure is less than specified number or amount, if, execution in step D then, otherwise, process ends;
Also comprise after the then correspondingly described step D:
D1, Element management system judge and report whether success, if success, process ends then, otherwise, execution in step D2;
D2, the continuous-query frequency of failure increase progressively, and return execution in step D0.
Described step D adopts the command block form to obtain, and then step D is specially: Element management system sends querying command to network element device, after network element device is received querying command, directly returns the abnormal call historical record in the mode of command block and gives Element management system;
Described step D adopts document form to obtain, and then step D is specially: Element management system uses the FTP mode to obtain the file that comprises an abnormal call historical record at least from network element device.
Network element device after inquiry reports successfully, the suppressing exception call history.
As seen, among the present invention, Element management system can be by initiatively reporting or inquiring about the mode that reports and gather the abnormal call historical record to network element device, and the data of gathering are kept on the Element management system server, use for the network management system query analysis, for operator's resolution system fault and customer complaint provide reference, for network operation provides sufficient resource.
Description of drawings
Fig. 1 is the active report flow figure among the present invention;
Fig. 2 is the inquiry report flow figure among the present invention.
Embodiment
The present invention is in Wideband Code Division Multiple Access (WCDMA) (WCDMA) system, the method of net element management system to collect history log of abnormal calls, for making purpose of the present invention, technical scheme and advantage clearer, the embodiment that develops simultaneously with reference to the accompanying drawings is described in further detail the present invention.
There are following two kinds in the mode of net element management system to collect history log of abnormal calls among the present invention:
(1) initiatively reports
Initiatively report be meant wireless access network (Radio Access Network, RAN) or core net (CoreNetwork CN) waits network element device when satisfying report condition, initiatively reports the abnormal call historical record to Element management system.
Fig. 1 is active report flow figure, mainly comprises following step:
Step 101: network element device is preserved the abnormal call historical record;
Step 102: network element device judges whether to satisfy report condition, if satisfy, then execution in step 103, otherwise, process ends;
Wherein, described report condition can be time conditions, as regularly reporting constantly according to artificial setting or regularly report according to some cycles etc.; Also can be event condition, initiatively report when having expired or the traffic load amount initiatively reports when light etc. as the network element device storage system.
Step 103: network element device initiatively reports the abnormal call historical record to Element management system;
Initiatively report and be meant that network element device reports Element management system by message mechanism with the abnormal call historical record, on give the correct time and can adopt the notice form, also can adopt document form, specific as follows:
A, notice form
The notice form report be meant network element device with the abnormal call historical record with notice offer Element management system in form, report an abnormal call historical record at every turn, wherein, the parameter that comprises in the message that reports is as shown in the table:
| Parameter name | Chinese | Limit | Explanation |
| objectClass | The object class name | M，Y | The managed object class of giving notice refers to CHR call history class here |
| objectInstance | The object instance identifier | M，Y | The management object example of giving notice refers to the example of CHR call history class here |
| notificationId | The notice number | M，N | Notification identifier is used for unique identification notice, the association that can notify |
| eventTime | Event time | M，Y | Indicate Time To Event |
| systemDN | The system identification name | C，Y | Produce being identified of notice by guard system |
| notificationType | Notification type | M，Y | The type of the notice that reports refers to CHR call history notice reporting notice here |
| callInformation | Call information | M，N | Indicate the information such as failure cause of this abnormal call |
First classifies parameter name as in the table;
Second classifies the pairing Chinese of parameter as;
The 3rd row are used for limiting left side parameter;
Wherein, M (Mandatory) representative is essential, the expression parameter essential parameter of giving the correct time on being; C (Conditional Option) representative condition is optional, and the expression parameter is an optional parameters satisfying under the optional condition; Y (Yes) representative can be filtered, and self is provided with filter network element management device, checks whether the parameter of reported by network element equipment meets filtercondition, as long as but in entire message, there is a filtration parameter to meet the condition of filter, then entire message all can be filtered; N (No) representative can not be filtered, and promptly network element management device does not have the filtration setting at this parameter.
The 4th classifies the explanation of relevant parameter as.
Such as, parameter c allInformation, i.e. call information, the essential and non-filterable parameter of giving the correct time on being, it has indicated the information such as failure cause of this abnormal call.
B, document form
Document form report be meant network element device with the abnormal call historical record with file offer Element management system in form, comprise one or one or more abnormal call historical record in the file, wherein, the parameter that comprises in the message that reports is as shown in the table:
| Parameter name | Chinese | Limit | Explanation |
| objectClass | The object class name | M，Y | The managed object class of giving notice refers to CHR call history class here |
| objectInstance | The object instance identifier | M，Y | The management object example of giving notice refers to the example of CHR call history class here |
| notificationId | The notice number | M，N | Notification identifier is used for unique identification notice, the association that can notify |
| eventTime | Event time | M，Y | Indicate Time To Event |
| systemDN | The system identification name | M，Y | Produce being identified of notice by guard system |
| notificationType | Notification type | C，Y | The type of the notice that reports refers to that here CHR call history file reports notice |
| fileInfoList | Fileinfo | M，N | The fileinfo that reports |
| additionalText | Additional text | C，N | File content comprises the information such as failure cause of abnormal call |
The implication and the notice reporting form shfft of each row representative are similar in this table, wherein, parameter f ileInfolist, be fileinfo, comprise file size, file type, document location, File Compress mode, document No. mode, the ready information such as the time of carrying and file inefficacy deletion time of keeping supplying of file; Parameter additionalText, i.e. additional text, what comprise is file content.
Wherein, the parameter that reports in notice form or the document form can increase and decrease by concrete condition.
Wherein, described file adopts normative document (XML) form, or other file format.
Among the present invention, initiatively report to be not limited to these two kinds of above-described notice form or document forms, also can adopt other form to report.
Step 104: whether the network element device judgement reports successful, if success, then execution in step 105, otherwise, process ends;
Step 105: network element device suppressing exception call history.
Whole initiatively report process to finish after, Element management system is kept at the data of reported by network element equipment on the Element management system server, uses for the network management system query analysis.
(2) inquiry reports
Inquiry reports and is meant that Element management system obtains the method for abnormal call historical record from network element devices such as RAN or CN.
Fig. 2 is inquiry report flow figure, mainly comprises following step:
Step 201: Element management system need to judge whether inquiry abnormal call historical record, and if desired, then execution in step 202, otherwise, continue execution in step 201;
Step 202: Element management system is inquired about at certain, judges whether the continuous-query frequency of failure is less than specified number or amount, if then execution in step 203, otherwise, process ends;
Element management system is limited the continuous-query frequency of failure, is to enter endless loop for fear of inquiry, and the selection of concrete number is decided on actual conditions.
Step 203: Element management system obtains the abnormal call historical record from network element device;
Element management system obtains the abnormal call historical record from network element device can adopt the command block form, also can adopt document form, specific as follows:
A, command block form
Element management system sends querying command to network element device, after network element device is received querying command, directly return the abnormal call historical record and give Element management system in the mode of command block, the expression Query Result, the parameter that the notice form reported during the parameter of returning reported with active is similar.
B, document form
Document form reports and is meant that Element management system uses the FTP mode to obtain the abnormal call history file from network element device, comprise one or one or more abnormal call historical record in the file, the parameter that reports is similar with the parameter that initiatively reports middle file to report in form.
Wherein, the parameter that reports in command block form or the document form can increase and decrease by concrete condition.
Among the present invention, inquiry reports and is not limited to these two kinds of above-described command block form or document forms, also can adopt other form to report.
Step 204: Element management system is judged and to be reported whether success, if success, process ends then, otherwise, execution in step 205;
Element management system can report the expression of carrying in the message whether finished or the reporting message to report the field of whether finishing to judge to report whether success according to expression.
Step 205: the continuous-query frequency of failure increases progressively, and returns execution in step 202.
Report in the process in inquiry, network element device is preserved the abnormal call historical record, after inquiry reports successfully, just the abnormal call historical record is deleted.After whole inquiry reported process to finish, Element management system was kept at the data of reported by network element equipment on the Element management system server, uses for the network management system query analysis.
In the gatherer process of abnormal call historical record, initiatively report to be essential mode, inquiry reports and is optional mode.
Adopt the method for net element management system to collect history log of abnormal calls provided by the present invention, can be operator's resolution system fault and customer complaint reference is provided, for network operation provides sufficient resource.
More than purpose of the present invention, technical scheme and beneficial effect have been carried out further detailed description; institute is understood that; the above is not in order to restriction the present invention; within the spirit and principles in the present invention all; any modification of being made, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1, the method for net element management system to collect history log of abnormal calls, it is characterized in that, network element device is preserved the abnormal call historical record, and Element management system uses the mode that initiatively reports to gather the abnormal call historical record from network element device, and described active reports and may further comprise the steps:
A, network element device judge whether to satisfy report condition, if satisfy, and execution in step B then, otherwise, process ends;
B, network element device initiatively report the abnormal call historical record to Element management system.
2, method according to claim 1 is characterized in that, the described report condition of steps A is time conditions or is event condition.
3, method according to claim 1 is characterized in that, also comprises after the described step B:
B1, network element device judge and report whether success, if success, execution in step B2 then, otherwise, process ends;
B2, network element device suppressing exception call history.
4, method according to claim 1 is characterized in that, described step B adopts the notice form to report, and then step B is specially: network element device reports an abnormal call historical record to give Element management system by message mechanism at every turn;
5, method according to claim 1 is characterized in that, described step B adopts document form to report, and then step B is specially: network element device reports the file that comprises an abnormal call historical record at least to give Element management system by message mechanism at every turn.
6, method according to claim 1 is characterized in that, this method further comprises:
The mode that Element management system uses inquiry to report is gathered the abnormal call historical record from network element device, and described inquiry reports and may further comprise the steps:
C, Element management system judge whether to need inquiry abnormal call historical record, if desired, and execution in step D then, otherwise, continue execution in step C;
D, Element management system obtain the abnormal call historical record from network element device.
7, method according to claim 6 is characterized in that, also comprises before the described step D:
D0, Element management system judge whether the continuous-query frequency of failure is less than specified number or amount, if, execution in step D then, otherwise, process ends;
Also comprise after the then correspondingly described step D:
D1, Element management system judge and report whether success, if success, process ends then, otherwise, execution in step D2;
D2, the continuous-query frequency of failure increase progressively, and return execution in step D0.
8, method according to claim 6, it is characterized in that, described step D adopts the command block form to obtain, then step D is specially: Element management system sends querying command to network element device, after network element device is received querying command, directly return the abnormal call historical record and give Element management system in the mode of command block;
9, method according to claim 6 is characterized in that, described step D adopts document form to obtain, and then step D is specially: Element management system uses the FTP mode to obtain the file that comprises an abnormal call historical record at least from network element device.
10, method according to claim 6 is characterized in that, network element device after inquiry reports successfully, the suppressing exception call history.
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| Application Number | Priority Date | Filing Date | Title |
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| CNB2005101170797A CN100411357C (en) | 2005-10-31 | 2005-10-31 | Method for net element management system to collect history log of abnormal calls |
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| Application Number | Priority Date | Filing Date | Title |
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| CNB2005101170797A CN100411357C (en) | 2005-10-31 | 2005-10-31 | Method for net element management system to collect history log of abnormal calls |
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| CN1960278A true CN1960278A (en) | 2007-05-09 |
| CN100411357C CN100411357C (en) | 2008-08-13 |
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Cited By (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2010043152A1 (en) * | 2008-10-14 | 2010-04-22 | 华为技术有限公司 | Method and apparatus for monitoring network state when calling |
| CN101170449B (en) * | 2007-11-22 | 2010-12-08 | 中兴通讯股份有限公司 | A method for recording user exceptions in broadband remote access server |
| CN101150858B (en) * | 2007-10-12 | 2011-04-20 | 华为技术有限公司 | Call exception analysis method and device, call exception prevention method and device |
| CN102111795A (en) * | 2009-12-24 | 2011-06-29 | 中兴通讯股份有限公司 | Extraction method and device of signaling for determining abnormal call reason |
| CN101478440B (en) * | 2009-01-22 | 2011-12-28 | 中兴通讯股份有限公司 | System and method with failure information traceable |
| WO2013071764A1 (en) * | 2011-11-18 | 2013-05-23 | 中兴通讯股份有限公司 | Method and apparatus for data processing |
| CN104205925A (en) * | 2013-03-25 | 2014-12-10 | 华为技术有限公司 | Method and apparatus for transmitting network management data |
| CN108958665A (en) * | 2018-07-25 | 2018-12-07 | 云丁智能科技（北京）有限公司 | A kind of storage method and device of history information |
| US11423721B2 (en) | 2018-07-25 | 2022-08-23 | Yunding Network Technology (Beijing) Co., Ltd. | Methods and systems for controlling an intelligent device |
| US11989989B2 (en) | 2018-07-25 | 2024-05-21 | Yunding Network Technology (Beijing) Co., Ltd. | Methods and systems for controlling an intelligent device |
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| CN1194316C (en) * | 2001-06-28 | 2005-03-23 | 华为技术有限公司 | Remote network monitor method for computer network |
| CN1317642C (en) * | 2002-03-15 | 2007-05-23 | 联想(北京)有限公司 | Monitoring method for remote alarming information in real time and with accuracy position |
| GB0222549D0 (en) * | 2002-09-30 | 2002-11-06 | Marconi Comm Ltd | Monitoring telecommunication network elements |
| US7263553B2 (en) * | 2003-04-11 | 2007-08-28 | Alcatel | Network manager SNMP trap suppression |
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2005
- 2005-10-31 CN CNB2005101170797A patent/CN100411357C/en not_active Expired - Fee Related
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| CN101150858B (en) * | 2007-10-12 | 2011-04-20 | 华为技术有限公司 | Call exception analysis method and device, call exception prevention method and device |
| CN101170449B (en) * | 2007-11-22 | 2010-12-08 | 中兴通讯股份有限公司 | A method for recording user exceptions in broadband remote access server |
| WO2010043152A1 (en) * | 2008-10-14 | 2010-04-22 | 华为技术有限公司 | Method and apparatus for monitoring network state when calling |
| CN101478440B (en) * | 2009-01-22 | 2011-12-28 | 中兴通讯股份有限公司 | System and method with failure information traceable |
| CN102111795A (en) * | 2009-12-24 | 2011-06-29 | 中兴通讯股份有限公司 | Extraction method and device of signaling for determining abnormal call reason |
| WO2013071764A1 (en) * | 2011-11-18 | 2013-05-23 | 中兴通讯股份有限公司 | Method and apparatus for data processing |
| CN104205925A (en) * | 2013-03-25 | 2014-12-10 | 华为技术有限公司 | Method and apparatus for transmitting network management data |
| CN104205925B (en) * | 2013-03-25 | 2018-05-04 | 华为技术有限公司 | The method and device of transmission network management data |
| CN108958665A (en) * | 2018-07-25 | 2018-12-07 | 云丁智能科技（北京）有限公司 | A kind of storage method and device of history information |
| US11423721B2 (en) | 2018-07-25 | 2022-08-23 | Yunding Network Technology (Beijing) Co., Ltd. | Methods and systems for controlling an intelligent device |
| US11989989B2 (en) | 2018-07-25 | 2024-05-21 | Yunding Network Technology (Beijing) Co., Ltd. | Methods and systems for controlling an intelligent device |
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| CN100411357C (en) | 2008-08-13 |
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