CN1908997A - Queuing machine system with waiting seat and queuing method thereof - Google Patents
Queuing machine system with waiting seat and queuing method thereof Download PDFInfo
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- CN1908997A CN1908997A CN 200510200447 CN200510200447A CN1908997A CN 1908997 A CN1908997 A CN 1908997A CN 200510200447 CN200510200447 CN 200510200447 CN 200510200447 A CN200510200447 A CN 200510200447A CN 1908997 A CN1908997 A CN 1908997A
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- pending bit
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Abstract
The related queuing system and method with waiting seats comprise: behind the handle seat, setting waiting place with monitor unit connected with the control unit; and a queuing system included a control unit, an input unit, a printing unit, a display unit, a calling unit, and a pressure sensor as the monitor unit, wherein the process comprises: the system starts, consumer takes him number, the salesman calls number; the control unit checks whether there is free window, yes to arrange consumer to this salesman, or else arranges to other vacant seats; if all waiting seats are arranged after some time, the handle seat (a) calls the corresponding (a-a) consumer; the control unit receives signal that the seat (a-a) is vacant then automatic calls next consumer to (a-a) seat for waiting; when any window frees, the control unit will not automatic call to prevent let consumer wait while current window is dealing; if there is consumer is waiting on (a-a) seat while the window (b) is free and there is no new consumer queues, the system automatic calls (a-a) consumer to window (b). This invention can improve salesman efficiency and saves consumer time.
Description
Technical field:;
The present invention relates to the electronic queuing machine field, relate in particular to queue machine and queuing strategy thereof that pending bit is set.
Background technology:
Present known queue machine be client after the number of getting on the queue machine, wait staff's calling, when calling out your number, you remove the window transacting business again, and at this moment the staff removes transacting business before will waiting for you, loses time, efficient is not high, especially in the hall of heavy traffic.
Summary of the invention:
Long in order to overcome in the existing queuing machine system staff waiting time, the invention provides a kind of method of queuing, make first client handle business after, second can be arrived the window transacting business at once, need not wait for.Queuing machine system among the present invention comprises control module, input block, print unit, display unit, calling unit, pending bit monitoring means.Wherein input block, print unit, display unit and calling unit are prior art.Business handling seat back at each window is provided with pending bit, and promptly whenever handling seat all has a corresponding pending bit.A pending bit monitoring means is installed at the pending bit place, and this unit contains a pressure transducer, is installed in the downside of pending bit, can monitor equipotential and have or not client to wait, and can wait client's signal and passes to control module having or not in the pending bit scope.Control module, input block, print unit, display unit, calling unit, pending bit monitoring means, collaborative work, and responsible client's queuing is handled.Its course of work is: queuing machine system starts, client's number of getting, the salesman calls out the numbers, the control module number of ranking is handled, at first checking has or not idle window to call out the numbers, be that the salesman removes transacting business before waiting for client, have and then it is arranged to give this salesman to handle, as do not have then it to be arranged to give the pending bit of vacancy, the pending bit position is also all arranged full after supposing certain hour, after handling seat (a) and handled a client traffic this moment, handle pending bit (a-a) client of seat correspondence to handling the seat transacting business this moment, control module obtains signal: pending bit (a-a) vacancy, then control module is called out the next bit customers in line automatically and is waited transacting business to pending bit (a-a), but control module all can not called out automatically when wherein any one window is idle, but can not wait to pending bit by called customer when the window transacting business is arranged guaranteeing.If a window pending bit (a-a) has client waiting transacting business, another window (b) then is in idle condition, does not have the new client transacting business of lining up this moment again, and then the automatic calling wait of system position (a-a) client is to window (b) transacting business.This shows that characteristics of the present invention are when the salesman is client's transacting business continuously, do not need to call out the numbers that having only calls out the numbers gets final product, and can improve window banging personnel's efficient simultaneously, saves time for client again when the salesman is idle.
Description of drawings:
Fig. 1 is the calcspar of system.
Fig. 2 is installed in the arrangenent diagram of pending bit below for monitoring means.
Fig. 3 handles the queuing process flow diagram for control module.
Below in conjunction with the drawings and specific embodiments:
In Fig. 1, display unit, calling unit, input block, print unit, the pending bit monitoring means is connected with control module respectively.Input block, display unit, calling unit, print unit are responsible for respectively that input is wanted number, demonstration, calling, printing function, are prior arts.There is an inductor can monitor in the pending bit scope at the pending bit monitoring means and has or not client to wait, and signal is passed to control module.Control module is responsible for the collaborative work of input block, display unit, calling unit, print unit, and handles client's queuing task.
In Fig. 2, the 1st, the business handling window, the 2nd, handle seat, the 4th, pending bit, the 5th, pending bit monitoring means.Pending bit is positioned at handles the seat back, and pending bit monitoring means 5 is installed in pending bit 4 belows among the figure.
In Fig. 3, represented the flow process of control module processing queuing: open queuing machine system (step 1); Client's number of getting (step 2); The salesman uses " calling " key called customer (step 3) of calling out keyboard; Control module checks currently whether have idle window to call out the numbers, also there is not client to be this window transacting business (step 4) after promptly whether having the salesman to use " calling " key called customer of calling out keyboard, have and then distribute this client to handle (step 5) to idle window, if not then call out this client automatically and wait (step 6) to pending bit, this client waits (step 7), wait " calling " key called customer (step 8) of using the calling keyboard in the process if any the salesman client, i.e. explanation does not have new client to this window transacting business, then distribute this pending bit client to handle and (got back to step 5), otherwise this client will wait the corresponding seat client that handles to finish professional back to this window transacting business (step 9) to this idle window.Control module monitors the pending bit client by the pending bit monitoring means and leaves, and waits (step 10) to pending bit not having under the situation of idle window to call out the next bit client automatically.
The benefit of native system is the stand-by period that can effectively save in the place of business of heavy traffic between business, increases professional continuity.
Claims (9)
1. a queuing machine system and method that waiting seat is set is characterized in that: corresponding pending bit is set after handling seat, and the pending bit place is equipped with the waiting seat monitoring means and links to each other with control module, monitors waiting seat and has or not client.
2. queuing machine system according to claim 1 is characterized in that: pending bit is positioned at handles the seat back.
3. queuing machine system according to claim 1 is characterized in that: pending bit downside monitoring means is a pressure transducer, links to each other with control module.
4. according to claim 1 and 2 described queuing machine systems, it is characterized in that: if there is not idle window, control module distributes automatically and called customer waits to pending bit.
5. according to claim 2 and 3 described queuing machine systems, it is characterized in that: call out the numbers when any one idle window, control module all can not be assigned to pending bit to client.
6. according to claim 1 and 3 described queuing machine systems, it is characterized in that: when the pending bit monitoring means monitored the pending bit vacancy, control module was called out the next bit client automatically and is waited to waiting seat and handle, and prerequisite is not have idle window.
7. according to claim 1 and 3 described queuing machine systems, it is characterized in that: client is arranged when pending bit waits, if wherein any one idle window is called out the numbers, and when not having new client's transacting business, the automatic calling wait of control module position client is to the idle window transacting business.
8. according to claim 1 and 3 described queuing machine systems, it is characterized in that: pressure transducer can be monitored the device that pending bit has or not client to wait.
9. queuing machine system according to claim 1 is characterized in that: pressure transducer can be installed in pending bit below.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510200447 CN1908997A (en) | 2005-08-02 | 2005-08-02 | Queuing machine system with waiting seat and queuing method thereof |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510200447 CN1908997A (en) | 2005-08-02 | 2005-08-02 | Queuing machine system with waiting seat and queuing method thereof |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN1908997A true CN1908997A (en) | 2007-02-07 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 200510200447 Pending CN1908997A (en) | 2005-08-02 | 2005-08-02 | Queuing machine system with waiting seat and queuing method thereof |
Country Status (1)
| Country | Link |
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| CN (1) | CN1908997A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101799949A (en) * | 2010-03-24 | 2010-08-11 | 上海恰吉商务咨询有限公司 | Method for queuing |
-
2005
- 2005-08-02 CN CN 200510200447 patent/CN1908997A/en active Pending
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101799949A (en) * | 2010-03-24 | 2010-08-11 | 上海恰吉商务咨询有限公司 | Method for queuing |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C41 | Transfer of patent application or patent right or utility model | ||
| TA01 | Transfer of patent application right |
Effective date of registration: 20071019 Address after: Beijing City, Haidian District Wanliu Wanquan Zhuang Everbright Garden Building 7, room 1768 Applicant after: Beijing Yinrong Technology Co., Ltd. Address before: Room 1, building 101, building 6, P District, city fragrant garden area, East small town, Changping District, Beijing Applicant before: Lu Hongrui |
|
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C12 | Rejection of a patent application after its publication | ||
| RJ01 | Rejection of invention patent application after publication |
Open date: 20070207 |