CN1901583B - Self-aid printing method and printing device for telephone input - Google Patents

Self-aid printing method and printing device for telephone input Download PDF

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Publication number
CN1901583B
CN1901583B CN200610090915A CN200610090915A CN1901583B CN 1901583 B CN1901583 B CN 1901583B CN 200610090915 A CN200610090915 A CN 200610090915A CN 200610090915 A CN200610090915 A CN 200610090915A CN 1901583 B CN1901583 B CN 1901583B
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China
Prior art keywords
printer
self
identification code
service
data
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Expired - Fee Related
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CN200610090915A
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CN1901583A (en
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陈晓燕
倪继超
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Individual
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Abstract

This invention relates to a self-help printing method and a device including obtaining ID of a printer and using phone sound or short messages to input, in which, the sound or short message platform analyzes and transmits required data, a background service progam verifies identities by th identity verification system and gets data from the data source, the background service program transmits data to the PC of the printer, which transmits information to the printer characterizing in beginning pressing the key to print or display the ID of the printer by the self-help printer to be sent to the background server program by the PC proxy program, using a telephone as the required input device to input required information in the mode of phone or short message, taking their platform as the input received platform to transmit the phone inout informatioin to the background service program to finish the identity verification and get the data and the PC proxy program receivces the data and sends the data to a self-help printer for printing.

Description

A kind of self-help print method and printing device of phone input
Affiliated technical field
The invention belongs to and use phone to send voice or short message realization input by communication network, be particularly related to mobile phone (or landline telephone) and send note or dial the voice number and realize the request of printing, and obtain data by the backstage service routine and send the method for the treatment of print data to printer.The invention belongs to and utilize phone and particular printer to realize the design of self-help print.
Background technology
SMS (Short Message Service) Short Message Service is that (or between terminal and service provider) carries out the application service that text is received and dispatched by short message service center between a kind of terminal that provides in the communication system, and wherein service centre finishes the storage and the forwarding capability of information.SMS (Short Message Service) is as a kind of basic service of telephone network, obtained increasing system operator and system development merchant's attention, the coverage rate of SMS (Short Message Service) and traffic carrying capacity scale all develop rapidly, and be also flourish based on the various application of this business.
Voice platform is by the fixing service number of making call, provides voice and button to reply mutual automation services and uses.Voice platform receives and the key information of analysis user, calls corresponding voice or program according to predefined responder, again result is fed back to the user in the mode of voice by phone.Voice platform extensive use in client service center's automatic speech service.
At present, printer generally is to use with passive method of calling, needs by the host computer control printer, and the manual operation print routine is realized printing; Improved dedicated printer is also arranged,,, and, obtain information and send to print module and print by the display screen display message by keyboard or touch-screen input promptly by keyboard, display screen, motherboard and print module are integrated.The printer of these several situations is all wanted and demonstration and input module use alternately and could realize printing.Along with popularizing of phone, by phone, design a kind of method of printing of realizing in conjunction with call voice platform or SMS platform input, can use less cost to realize the self-help print service, actual application value all be arranged in the Self-Service field of multiple industries such as bank statement, telecommunications ticket, consumption inventory.
Summary of the invention
Existing print service, usually need the expensive self-help print equipment of manual service or needs, along with popularizing and the progress of network technology of phone, realize the data input by phone, transmit the request of printing by voice or way of short messages, and, realize that self-help print becomes possibility by network transmission data.The invention provides a kind of use phone, realize the data input, obtain data, realize the method and apparatus of self-help print automatically by the backstage service routine by note or voice mode.This user self-help operator scheme does not need the shop assistant to serve, and realizes transfer of data by the existing network of operating agency, and then realizes printing.
Printer links to each other by network with the backstage service host, can transmit data; Backstage service host and voice platform (or SMS platform) network communicates, and can transmit data.
The technical solution adopted for the present invention to solve the technical problems is: draw a button and design responder on the printer control board, printer sends the request of printing to host computer when pressing this button, host computer returns this printer identification code, printer prints or demonstrate the identification code of this request by number. the host computer Agent sends identification code to the backstage service routine by network, and the backstage service routine is recorded in information of identification code in the service queue; The user can adopt the method realization information input of voice or note:
A, voice mode:
1. according to the identification code of printing or showing, put through voice service number (customer service number) by phone;
2. according to voice suggestion selective printing service option, Enter Number, information such as password for inquiry, printing classification, time period and printer identification code and confirming;
3. voice system is converted to digital information with the content of input, parses the used information of inquiry, and voice platform is transmitted to the backstage service routine with Query Information;
4. the backstage service routine is checked the identification code legitimacy according to service queue, does not point out the user if conform to rule by voice platform;
5. the backstage service routine sends identity verification request (identity verification comprises number and password at least) to authentication system, accepts the authentication result, and is illegal by voice platform prompting user;
6. the backstage service routine sends querying condition information (comprising number, time period at least) to data source, receives the Query Result data that data source is returned, as if makeing mistakes or not having the result then by voice platform prompting user;
7. the backstage service routine sends to the host computer Agent according to the pairing address of printer identification code with Query Result information;
8. the host computer Agent sends to print module with data and prints;
9. the voice platform prompting is printed and is finished;
10. the client obtains print result.
B, short message mode:
1. according to the identification code of printing or showing, user's editing short message is to the short message service number of appointment, and short message content comprises: information such as number, password for inquiry, printing classification, time period and printer identification code;
2. SMS platform is received the note of specified services number, by network short message is sent to the backstage service routine;
3. the backstage service routine is checked the identification code legitimacy according to service queue, if do not conform to rule by the SMS notification user;
4. the backstage service routine sends identity verification request (identity verification comprises number and password at least) to authentication system, receives the authentication result, does not point out the user if conform to rule by SMS platform;
5. the backstage service routine sends querying condition information (comprising number, time period at least) to data source, receives the Query Result data that data source is returned, as if makeing mistakes or not having the result then by the SMS notification user;
6. the backstage service routine sends to printer agent according to the pairing address of printer identification code with Query Result information;
7. printer agent sends to printer with data and prints;
8. sending the short message prompt printing to the user finishes;
9. the client obtains print result.
If do not improve printer, can use above-mentioned flow process equally, promptly give identification code of each printer definition, backstage service routine journal printer identification code and printer host computer address, printer and fixedly identification code binding, can finish printing function equally according to flow process, but identification code does not have random order and a plurality of user to obtain, the situation that a plurality of users use a printer of an identification code operation simultaneously may occur, the possibility of result of printing is not the user's of current operation a print What.
The invention has the beneficial effects as follows, can generate identification code and upload to the backstage service routine by printer, send request msg by note or voice mode, the data based identification code that the backstage service routine will inquire sends to the proxy machine of request, and proxy machine sends data to printer prints.The method can utilize printer and these two kinds of existing resources of phone to realize self-help print.
The self-help print method of phone input of the present invention, comprise and obtain the printer identification code, use call voice or note input request msg, voice or SMS platform analysis are also transmitted request msg, the backstage service routine is by the authentication system identity verification, and obtain data to data source, the data that the backstage service routine is obtained the backstage service routine according to identification code send to the host computer of printer, the data that the host computer Agent will be obtained from the backstage service routine that the backstage service routine is accepted are dealt into printer prints, it is characterized in that following flow process:
By pressing self-service printer " beginning " button, self-service printer sends the identification code application information to the host computer Agent, the host computer Agent produces the identification code of this self-service printer, and this identification code sent to backstage service routine and self-service printer, self-service printer is printed or is shown this printer identification code;
Use phone as the request input equipment,, print solicited message with voice or short message mode input according to the identification code of printing or showing;
Use voice platform or SMS platform to accept platform as input, the information that phone is imported sends to the backstage service routine;
The backstage service routine is finished authentication and is obtained data;
The host computer Agent is accepted the data that the backstage service routine obtained and sends to self-service printer to print.
According to above-mentioned self-help print method, its extension feature is:
1, sends the identification code of self-service printer to the backstage service routine by voice or short message mode, the backstage service routine is determined target printer according to identification code, and carry out authentication and obtain data by the backstage service routine, the data of the backstage service routine being obtained by network send to the host computer of self-service printer.
2, after the host computer Agent generates identification code and sends to backstage service routine and self-service printer, backstage service routine record identification code, self-service printer is printed or the demonstration identification code.
3, specify the identification code of self-service printer, and it is pre-defined in the chained list of backstage service routine, send the identification code of self-service printer to the backstage service routine by voice or short message mode, the backstage service routine is determined target printer according to identification code, and carry out authentication and obtain data by the backstage service routine, the data of the backstage service routine being obtained by network send to the host computer of self-service printer.
Description of drawings
The present invention is further described below in conjunction with drawings and Examples.
Fig. 1 is a self-service printer hardware interface block diagram of the present invention.
Fig. 2 is the information flow chart of self-help print method of the present invention, and as Figure of abstract.
Fig. 3 is the flow chart that self-help print of the present invention is realized.
Fig. 4 is the operation flow sheet of example of the present invention.
As shown in figure-1, the beginning button produces request signal by control module in the self-service printer, control module and upper machine communication, and accept host computer generation self-service printer identification code, control module is dealt into identification code and drives print module printing, driving condition display module Identification display code.
In figure-2, after self-service printer (1) beginning key is pressed, send the printing request instruction to host computer Agent (2); The identification code of host computer Agent generates the identification code that (21) module produces this self-service printer, utilizes uploading data module (22) that identification code is sent to background service program (3); The identification code chained list module (31) of background service program is upgraded the identification code chained list; The host computer Agent utilizes print data module (24) to send identification code data and the explanation data arrive self-service printer (1), self-service printer (1) is printed and the Identification display code, and printing descriptive information. the user prints solicited message to note/voice platform (5) according to the information of identification code of printing with phone (4) dialing or editing short message input; According to the input mode of selecting, to background service program (3), import by voice platform (52) forwarding data to background service program (3) by dialing by SMS platform (51) forwarding data for note; Background service program (3) utilizes authentication module (31) to send the checking request to authentication system (6), accept the result correct after, the background service program utilizes data retrieval (32) module to send the data query request to data query source (7), and accept Query Result, background service program (3) utilizes Data dissemination (34) module that Query Result is sent to host computer Agent (2); The host computer Agent utilizes print data (24) module that the Query Result data are sent to self-service printer (1) and prints.
In figure-3, according to the information flow direction among the figure-2, initialization context comprises that self-service printer start, host computer Agent start operation, the operation of background service program start, note/voice platform is in running order, authentication system is in running order, the data query origin system is in running order. Handling process operation among the Yi Tu-3, short message mode directly sends to the background service program by SMS platform with solicited message, speech pattern by voice platform converting speech input message after, the digital information after the conversion is sent to the background service program. In the flow performing process, identity verification is illegal or make mistakes, and extracts that data are made mistakes and operating process makes mistakes, and the background service program sends to the host computer Agent with error message, and host computer is delivered to self-service printer and printed out the wrong message.
In figure-4, for the information flow direction among the figure-2, listed the operating sequence of equipment and system.
Embodiment
Further specify the present invention below in conjunction with accompanying drawing and example.
Based on telephone network and data service technology, developed the self-help print service of phone input mode.
This self-help print method can be applied to multiple user self-help such as bank statement printing, the printing of telecommunications ticket, the printing of social security information and print occasion.
The self-help print machine equipment is realized:
In figure-1, self-service printer comprises print module, control module and communication interface module.Control module links to each other with communication module, realizes printer and upper machine communication; Control module links to each other with print module, and control board will treat that print data exports by print module by the data of character library conversion print module.Control module has initiating key and initiating key handling procedure, when initiating key is pressed, control module sends sign on by communication module to host computer, and print the print What for the treatment of of host computer feedback, afterwards, control module monitoring communication module port is accepted host computer instruction and print What, realizes self-help print.
Embodiment one: by phonetic entry mode self-help print bank statement
Bank statement is printed following steps:
1. environmental preparation, self-service printer is connected to host computer.Host computer is monitored and is beaten the self-service printer port; The backstage service routine starts oracle listener, the request of response host computer.
2. the user presses the initiating key of self-service printer.
3. self-service printer will be delivered to host computer on the key information.Last carry information can define, and send " ^ on the example;~"
4. host computer receives the solicited message " ^ of definition;~" after; according to configuration information; produce the identification code of the port self-service printer; example " 020193 "; wherein preceding 4 " 0201 " are the self-service printer numberings; the 5th " 9 " are the random codes that system produces, and the 6th " 3 " are the check digit according to self-service printer is numbered and random code generates. host computer sends the self-service printer identification code to the backstage service routine.
5. after the backstage service routine receives the information of host computer, self-service printer numbering according to the identification code sign, search pre-configured self-service printer attribute information, comprise information such as IP address, title, method of operation, by storage of linked list self-service printer attribute information.The backstage service routine sends to host computer with the attribute information and the method for operation of self-service printer.
6. host computer is printed identification code and method of operation after receiving self-service printer attribute information and method of operation.
7. the user is according to the operating process of self-service printer output, put through the voice platform access code, according to voice suggestion input " self-service printer identification code ", " account No. ", " password for inquiry ", " inquiry kind ", " inquiry zero-time " and " inquiry zero-time " information.
8. voice platform is handled according to the information of user's input, is converted to digital information, and the digital information after handling is sent to the backstage service routine.Example, the digital information after the conversion are " 020193 ", " 6225880103288888 ", " 123456 ", " 1 ", " 20060101 ", " 20060201 ".
9. the backstage service routine is submitted to data source-bank accounting system according to the information of conversion, checking client identity and information extraction are finished by bank accounting system, the backstage service routine receives the Query Result of data source, rearranges the form that can print to send to host computer.
10. host computer sends to printer prints after receiving Query Result information.
Embodiment two: detailed single by the telephone relation of note input mode self-help print
Singly may further comprise the steps by note input mode printing telephone relation is detailed:
1. environmental preparation, self-service printer is connected to host computer.Host computer is monitored and is beaten the self-service printer port; The backstage service routine starts oracle listener, the request of response host computer.
2. the user presses the initiating key of self-service printer.
3. self-service printer will be delivered to host computer on the key information.Last carry information can define, and send " ^ on the example;~"
4. host computer receives the solicited message " ^ of definition;~" after, according to configuration information, produce the identification code of the port self-service printer; example " 020193 "; wherein preceding 4 " 0201 " are the self-service printer numberings, and the 5th " 9 " are the random codes that system produces, and the 6th " 3 " are the check digit according to self-service printer is numbered and random code generates.Host computer sends the self-service printer identification code to the backstage service routine.
5. after the backstage service routine receives the information of host computer, self-service printer numbering according to the identification code sign, search pre-configured self-service printer attribute information, comprise information such as address, title, method of operation, by storage of linked list self-service printer attribute information.The backstage service routine sends to host computer with the attribute information and the method for operation of self-service printer.
6. host computer is printed identification code and method of operation after receiving self-service printer attribute information and method of operation.
7. the user is according to the operating process of self-service printer output, send note to the specified services number, comprise " self-service printer identification code ", " telephone number ", " password for inquiry ", " inquiry kind ", " inquiry zero-time " and " inquiry zero-time " information.Example is a separator with " # ", and the short message string of transmission is: " 020193#13912345678#123456#1#20060101#20060201 ".
8. SMS platform will specify the short message of short message service number to send to the backstage service routine.Example, the digital information that sends to the backstage service routine is: " 020193#13912345678#123456#1#20060101#20060201 ".
9. the backstage service routine is submitted to data source-operator's account system according to the information of conversion, checking client identity and information extraction are finished by operator's account system, the backstage service routine receives the Query Result of data source, rearranges the form that can print to send to host computer.
10. host computer sends to printer prints after receiving Query Result information.

Claims (4)

1. the self-help print method of phone input, comprise and obtain the printer identification code, use call voice or note input request msg, voice or SMS platform analysis are also transmitted request msg, the backstage service routine is by the authentication system identity verification, and obtain data to data source, the data that the backstage service routine is obtained the backstage service routine according to identification code send to the host computer of printer, the data that the host computer Agent will be obtained from the backstage service routine that the backstage service routine is accepted are dealt into printer prints, it is characterized in that following flow process:
By pressing self-service printer " beginning " button, self-service printer sends the identification code application information to the host computer Agent, the host computer Agent produces the identification code of this self-service printer, and this identification code sent to backstage service routine and self-service printer, self-service printer is printed or is shown this printer identification code;
Use phone as the request input equipment,, print solicited message with voice or short message mode input according to the identification code of printing or showing;
Use voice platform or SMS platform to accept platform as input, the information that phone is imported sends to the backstage service routine;
The backstage service routine is finished authentication and is obtained data;
The host computer Agent is accepted the data that the backstage service routine obtained and sends to self-service printer to print.
2. self-help print method according to claim 1, it is characterized in that: send the identification code of self-service printer to the backstage service routine by voice or short message mode, the backstage service routine is determined target printer according to identification code, and carry out authentication and obtain data by the backstage service routine, the data of the backstage service routine being obtained by network send to the host computer of self-service printer.
3. according to the described method of claim 1, it is characterized in that: after the host computer Agent generates identification code and sends to backstage service routine and self-service printer, backstage service routine record identification code, self-service printer is printed or the demonstration identification code.
4. self-help print method according to claim 1, it is characterized in that: the identification code of specifying self-service printer, and it is pre-defined in the chained list of backstage service routine, send the identification code of self-service printer to the backstage service routine by voice or short message mode, the backstage service routine is determined target printer according to identification code, and carry out authentication and obtain data by the backstage service routine, the data of the backstage service routine being obtained by network send to the host computer of self-service printer.
CN200610090915A 2006-07-03 2006-07-03 Self-aid printing method and printing device for telephone input Expired - Fee Related CN1901583B (en)

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EP3169079B1 (en) * 2014-07-11 2019-01-09 HP Printing Korea Co., Ltd. Cloud server, control device, output device, and method for pairing cloud system comprising same with device
CN107665300A (en) * 2017-09-18 2018-02-06 联想(北京)有限公司 Output intent, server and outlet terminal
WO2020133215A1 (en) * 2018-12-28 2020-07-02 Arris Enterprises Llc Authentication for configuration page using multimedia terminal adapter dial pad

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