CN1849621A

CN1849621A - Improved e-commerce shopping cart

Info

Publication number: CN1849621A
Application number: CNA2004800263637A
Authority: CN
Inventors: 彼得·卡萨
Original assignee: Individual
Current assignee: Roche 9 Procurement Foundation Co Ltd
Priority date: 2003-07-25
Filing date: 2004-05-19
Publication date: 2006-10-18

Abstract

A system and method is provided for monitoring the keystroke and mouse-click actions of a visitor to an e-commerce web site. After receiving a signal that represents an attempt to terminate the on-line session between a visitor and the e-commerce web site, and an e-commerce shopping cart contains at least one good or service, or if the shopping has items removed from it, or even if the shopping cart is empty, the visitor is prompted to respond to one or more prompts in a display screen.

Description

Improved e-commerce shopping cart

Technical field

The present invention relates to the internet electronic business website, more specifically, relate to visitor's execute sales transaction of guaranteeing e-commerce website.

Background technology

The in vogue of internet site made the user can directly find and visit commercialization " ecommerce " website that commodity and/or service sales are provided by WWW.In typical " ecommerce " internet site, a plurality of hyperlink (for example are formatted as text and/or graphical control, button, drop-down list, check box, text box etc.), and commodity that are used to sell and/or the service that provides by website operator is provided.

Ideally, search engine environment that fair (level) relatively be provided for the e-commerce trade merchant is to be at war with and to sell their commodity and service.For small business owner, selling specific commodity no longer is inconceivable to be at war with the large-scale chain store that is positioned at different geographic regions and provide same or analogous commodity to sell.The ability of competing in many ways effectively by the internet has promoted the development of business software application program, the e-commerce shopping cart application program of for example knowing, it makes the visitor of website can select specific items for merchandising, buys these article by the on-line purchase function then.

With reference to accompanying drawing, wherein identical Reference numeral is represented identical key element, and the series of displays picture of the e-commerce website of representing typical prior art has been shown in Fig. 1 to Fig. 7.To example shown in Figure 7, the website provides multiple items for merchandising, and arranges by classification generally at Fig. 1.Exemplary prior art e-commerce website shown in Fig. 1 to Fig. 7 is represented the website in STAPLES department store.

As shown in Figure 1, provide a series of total classification hyperlink of pointing to office appliance and furniture.For example, in the below of classification office appliance (Office Supplies) be a plurality of hyperlink that are used for battery (batteries), binder and binder annex (binders and binder accessories), drawing board and easel (boards and easels) etc.Fig. 2 has shown following display frame, and this display frame shows in the hyperlink of having selected to be used for adhesive tape, glue and cementing agent (Tape, Glue and Adhesives) (referring to Fig. 1) and presents to the result of website caller afterwards.As shown in Figure 2, provide the more specifically classification of adhesive tape, glue and bonding agent, comprised glue and adhesive product (glue ﹠amp; Adhesive products), invisible tape (invisibletape), installation and special adhesive tape (mounting ﹠amp; Specialty tapes) etc.

Fig. 3 is illustrated in hyperlink (Fig. 2) that the visitor selects tape dispensers afterwards, the exemplary display frame of typical prior art e-commerce website.In display frame shown in Figure 3, provide a plurality of concrete article and corresponding price to select and purchase for the visitor.In the example depicted in fig. 4, the visitor has selected SCOTCH DESIGNER TAPE DISPENSER (Scotland deviser's tape dispensers).Shown in the upper right corner of Fig. 4, the visitor does not also select any article that will buy, and therefore listed shopping cart overview 10 is empty.In addition, as shown in Figure 4, the visitor in quantity text box 12 quantity to the tape dispensers that will buy imported 3.

Fig. 5 represents and e-commerce web site display screen identical shown in Fig. 4, but difference is that shopping cart overview 10 expression visitors have selected three SCOTCH DESIGNER TAPEDISPENSER (Scotland deviser's tape dispensers).

Fig. 6 represents to select the another kind of product SCOTCH TRANSPARENT TAPE (Scotland adhesive tape) that buys by the visitor.In the example depicted in fig. 6, the visitor has imported the quantity 5 that will buy, as shown in quantity text box 12.When the visitor had selected to add cart button 14 to, e-commerce website used the new article that add that visitor's e-commerce shopping cart is upgraded, basically shown in the shopping cart overview 10 among Fig. 7.

Continuation is with reference to Fig. 7, and the visitor has a plurality of selections.For example, the visitor can select cash out button 16, and it is provided for pointing out the visitor to submit to credit card or other payment information to finish the display frame of transaction usually.After finishing transaction, pay commodity (or service) according to the arrangement of transporting that provides in this e-commerce website.Alternatively, the visitor can continue shopping and select more article to be input in the e-commerce shopping cart.In addition, the visitor can by removal be arranged in the e-commerce shopping cart article or by changing the quantity of the article in the shopping cart, revise the content of e-commerce shopping cart.

The visitor of e-commerce website has shortcoming in the prior art, because for example can stop on-line session (session) with this website by closing web browser application.In the web browser software applications of great majority based on Windows, the X button of the upper right quarter that the visitor can the window picture.Alternatively, the visitor can select File (file) from menu, selects Exit (withdrawing from) then from the File submenu.In addition, the user based on the web browser software of Windows can be by pressing ALT key and F4 key or by pressing CTRL key and F4 key simultaneously, stopping the on-line session with e-commerce website effectively simultaneously.In addition, user's button of can on the icon display among the WINDOWS TASKBAR (taskbar), clicking the mouse, and from respective menu, select option Close (closing).The another kind of method that stops on-line session comprises browses (navigate) and/or " surfing " to another website.For example, the visitor can import the URL of different web sites in browser address bar, thereby shows different websites, stops the communication session with e-commerce website thus.Alternatively, in e-commerce website, can provide hyperlink, thereby make the visitor can stop the session of itself and this e-commerce website to another website, and the new session of the website represented of beginning and this hyperlink.

Therefore, the multiple method that stopped online shopping conversation before the execute sales transaction is arranged.

Selecting commodity or service and it is added in the e-commerce shopping cart, and the visitor stopped after the on-line session with this e-commerce website, this visitor may not can turn back to this trader's e-commerce website again.This defective that exists for online trader is not realize income.In the typical prior art e-commerce website, trader's maintenance is added to the record of the content of e-commerce shopping cart, and when visitor next time sets up with the on-line session of this trader website and logins, these contents are presented to this visitor once more.

On some e-commerce websites, preserved the content of shopping cart, and on other website, do not preserved.Usually, if the user then can not show these contents not for example by submitting to unique username and password to login e-commerce website.Usually can local not be stored on user's the equipment with shopping cart content-related information (for example internet cookies), therefore, do not have the user under the situation of login, the e-business network site server can automatically not filled (populate) electronic business transaction car.

Summary of the invention

Be desirable to provide a kind of system and method, make after adding commodity or service to e-commerce shopping cart, and the visitor before finishing transaction (promptly, before commodity and/or service are paid) when attempting to stop this on-line session, automatically point out visitor's execute sales transaction of e-commerce website basically.

It would also be desirable to provide a kind of system and method, make even without add commodity to e-commerce shopping cart, the visitor attempted to stop before execute sales transaction automatically to point out the visitor of e-commerce website to respond and submit to electronically electric questionnaire basically under the situation with the communication session of e-commerce website.

It would also be desirable to provide a kind of system and method, make after the visitor responds and submits above-mentioned questionnaire to, gift token or other complimentary ticket (certificate) that is convertible into commodity, service or other value is provided to the visitor.

According to one embodiment of present invention, provide a kind of system and method, be used to monitor the visitor and whether attempt to terminate in the user at operation element station and the on-line session between the e-commerce website.In this case, if if e-commerce shopping cart comprises at least one commodity or service or removed article from shopping cart, if perhaps in addition shopping cart be empty, then point out the visitor that one or more prompting in the display frame is responded.

According to the present invention, prompting in display frame suggestion visitor continue to do shopping, stop session and empty shopping cart, stop session and preserve shopping cart content, stop session and in the short period section, send prompting to finish this transaction or to finish and submit to questionnaire.

Description of drawings

Fig. 1 to Fig. 7 is the example of ecommerce online website display frame of presenting to visitor's typical prior art during the online shopping session;

Fig. 8 is the exemplary display frame that offers the visitor when stopping on-line session and e-commerce shopping cart non-NULL;

Fig. 9 is in the exemplary display frame that stops offering when on-line session and visitor do not have the execute sales transaction visitor;

Fig. 9 A provides the exemplary questionnaire to the visitor who agrees one or more problem relevant with visitor's online shopping experience responded; And

Figure 10 to Figure 12 is the process flow diagram of expression illustrative steps related to the present invention.

Embodiment

As used herein, " visitor " generally is meant following user, the user terminal that this user's operation can be surfed the Net, and this user participates in, is participating in " online " communication session (being commonly referred to " visit " here) of the http server that maybe will participate in and provide e-commerce website usually by standard web browser software.In addition, as used herein, word " module " generally is meant the one or more discrete assemblies that help effect of the present invention.Module can comprise software elements, includes, but are not limited to function, algorithm, object etc.Module can also comprise hardware elements, the execution that is used to carry out step related to the present invention basically or helps described step.Module can independently or can be operated to work according to one or more other module.

According to the present invention, when the visitor comes e-commerce website is conducted interviews by the on-line session of setting up with e-commerce website, and when wishing to stop this session subsequently, preferably, present follow-up display frame to the visitor.For example, in the time of can being programmed for visitor and attempting to stop on-line session with this website in ecommerce (or other) website, the new example of display navigation device " ejection picture ".Alternatively, in the browser window that the visitor attempts to close, provide a display frame.

In an exemplary embodiment, the present invention monitor the visitor with the on-line session of trader's e-commerce website during the selection carried out.For example, the visitor views of e-commerce website is crossed one or more display frame, to find specific items for merchandising.This visitor selects to represent the graphic icons of these article, buys the wish of these article with expression.Then these article are placed in the e-commerce shopping cart.When receiving the order (for example, closing the trial of web browser) that will cause stopping on-line session from the visitor, the present invention determines preferably whether e-commerce shopping cart includes any article.If determine that the visitor will stop on-line session and e-commerce shopping cart non-NULL, then preferably point out the visitor that the one or more promptings in the display frame are responded subsequently.

Fig. 8 is illustrated in the e-commerce shopping cart after the input article, offers the exemplary display frame of attempting to stop with the visitor of the on-line session of e-commerce website 17.In the example depicted in fig. 8, provide message header 18, its expression visitor has stopped on-line session and the e-commerce shopping cart non-NULL with the trader website.In the notification portion 20 of display frame 17, whether content or visitor that the prompting visitor selects whether to wish to continue with the expression visitor shopping cart in the record of the online e-commerce website doing shopping, stop and empty shopping cart, termination and keep the trader wish to be sent out prompting (for example, Email or phone) to finish this transaction.In the example depicted in fig. 8, in display frame 17, be provided with shopping cart overview 10 and cash out button 16, thereby make the visitor can easily finish its transaction.Alternatively, shopping cart overview 10 is not set, and the user for example finishes its transaction by the prompting of selecting to continue shopping.

In an exemplary embodiment of the present invention, display frame 17 is provided so that preferably a series of promptings of visitor from notification portion 20 select, to guarantee to have notified to the trader visitor's intention.Like this, the present invention has reduced the visitor abandoned e-commerce shopping cart before the execute sales transaction possibility.Certainly, person of skill in the art will appreciate that, many other promptings can be set in display frame 17.

Feature of the present invention also provides the efficient that improves for non-the termination wittingly with the visitor of the on-line session of e-commerce website, and for wishing that the online shopping session causes the retailer who finishes transaction that the efficient that improves is provided.By visitor's the activity of monitoring e-commerce website, the present invention has increased bargain transaction and has adhered to the possibility finished.

Although according to described the present invention for the response of customer incident (, stop on-line session) when the e-commerce shopping cart non-NULL, the present invention is not limited to this.For example, under the visitor of e-commerce website attempts to stop situation with the on-line session of e-commerce website, even when not placing article in the e-commerce shopping cart, also provide notice to the visitor.Preferably, monitor the action of this visitor for the communication session between this visitor and the e-commerce website.If this visitor attempts to stop and the communication session of e-commerce website (for example, by in the said method a kind of), then preferably prevent to stop the action of session, and take specific action.For example, to visitor's display message.Even without adding article to e-commerce shopping cart, perhaps the visitor empties the content of e-commerce shopping cart, also automatically gives information to the visitor basically.

In an exemplary embodiment of the present invention, the above-mentioned message that offers the visitor is used for information gathering.Fig. 9 represents to present under the situation that does not have the execute sales transaction no matter the content of e-commerce shopping cart and attempting stops the exemplary display frame with the visitor of the on-line session of e-commerce website.In the example depicted in fig. 9, the prompting visitor continues shopping or concise and to the point questionnaire is responded.

Selected prompting (referring to Fig. 9) that questionnaire is responded afterwards the visitor, then basically shown in Fig. 9 A, preferably provide the online questionnaire 22 that is formatted as data-entry form or is used to receive other known interface of information to the visitor.For example, the prompting visitor submits the response to one or more prompting 24 relevant with visitor's shopping experience to.For example and shown in Fig. 9 A, can inquire the visitor, to confirm why he stops on-line session under the situation that does not have the execute sales transaction, why he remove content, visitor's shopping hobby etc. from e-commerce shopping cart.Effectively, can ask the desired any information of online trader to the visitor.In addition, this questionnaire can comprise whether the inquiry visitor wishes that the article that will add in the e-commerce shopping cart are placed in " wishing tabulation " for buying in the future.Can in the date in the future, for example notify the visitor to finish this bargain transaction by Email.

Encourage not have to attempt under the situation of execute sales transaction to stop visitor with the on-line session of e-commerce website with the effort that information is provided in, preferably provide excitation, for example gift token or present complimentary ticket or other valuable article to the visitor.This gift token or other article can be exchanged at this online trader's e-commerce website, perhaps can exchange elsewhere.By providing valuable excitation, the easier valuable response that receives from the visitor of online trader to problem.Shown in the exemplary embodiment among Fig. 9 A, check box 26 is set so that the visitor can ask to be convertible into the gift token of value.After the visitor finished this list, he selected submit button 28, thereby questionnaire is sent to other authorized party of the operator of e-commerce website or some.Preferably, prompting visitor execute sales transaction before request gift token or other award.The present invention has reduced to abandon the possibility of online shopping car.Therefore, preferably at first point out visitor's execute sales transaction, supply with or provide award then.

In one exemplary embodiment of the present invention, do not having the visitor to attempt under the situation of execute sales transaction to stop to point out this visitor's execute sales transaction, and further fill in online questionnaire 22 after the on-line session with e-commerce website.If this visitor selects refusal, then point out visitor's execute sales transaction and/or fill in online questionnaire and in return with gift token or other valuable article.Point out this visitor by secondary, this visitor is easier to promise and online questionnaire is responded.

The e-commerce website of many prior aries makes the visitor can empty the content of e-commerce shopping cart under without any further mutual situation.According to one embodiment of present invention,, then preferably point out the visitor to submit information to, for example why remove the content of shopping cart if the visitor empties the existing content of e-commerce shopping cart.For example, prompting user execute sales transaction, after visitor agrees responds electric questionnaire (preferably after the execute sales transaction) shows to empty the relevant problem of e-commerce shopping cart with the visitor then.

Although invention has been described according to a particular embodiment of the invention, can expect many other variations and modification and other purposes at this.For example, give information and the mode pointed out can be taked various ways to the visitor of e-commerce website.In one example, automatically open independently demonstration " window " basically, and independently in the display window visitor is pointed out at this.This independently display window can be mode (that is, having kept the focus on all other display windows also to indicate all user's inputs therein).Alternatively, can be in existing display window display message, with prompting or notify the visitor.In addition, can provide audio frequency or audio/video prompting to the visitor.

Some e-commerce websites provide the set (collection) of the article of interested other type of visitor at present, rather than are placed on the article in the e-commerce shopping cart.These comprise:, be commonly referred to " wish tabulation " (but also otherwise indicate sometimes, for example " only browse " or " only thinking ") only to the significant set of visitor oneself; To the significant set of public's viewpoint, be commonly referred to " present list (gift registry) ", for example " marriage sales counter (bridal registry) " (but also can otherwise indicate for example " public wishes tabulation "); And for representing another person's send Email or otherwise using significant set.A back example (being made of Individual Items usually) of set can not have shared sign, but the mode of calling this function usually is by button or has the subsidiary link that indicates to realize the effect of " it is sent e-mails to friend ".According to the present invention, in in these set any one or the combination, as to the described function that realizes of shopping tabulation, promptly, when the visitor is reduced to the quantity of article zero or (do not put it in another tabulation when removing article from tabulation, for example it is moved to from shopping cart and wishes tabulation), call a process, for example request allows the problem why inquiry is done like this about the visitor.

In addition, no matter the content that is shown to the visitor how, ecommerce and other website can both be learnt that the visitor has browsed but they be not added to article in any tabulation during current sessions.According to the present invention, when the visitor attempted to withdraw from, the website was put into all these article in visitor's the hope tabulation or other tabulations, carries out reference after being used for.Alternatively, the website provides the visitor to browse but the tabulation of all article of any tabulation is not provided, and the visitor determines which tabulation (if present) each article are put in.

When the visitor removed article (for example, by quantity being reduced to zero) from e-commerce shopping cart, the website preferably moves on to these article wished tabulation.Alternatively, if visitor's refusal, then the web site prompts request allows the problem of inquiry about the behavior.

In addition, when the visitor tabulates when e-commerce shopping cart is removed these article by article being moved on to another, the website does not ask to allow to inquire the problem about the behavior alternatively, this be because supposition this be intelligible behavior.

In addition, when the visitor from e-commerce shopping cart remove article (by reduce quantity or by other mechanism) time, the website shows other relative article, for example the lower similar articles of price.Preferably, show before the items for merchandising of alternative prompting visitor execute sales transaction in the website.Alternatively, the website at first points out permission to do like this.

In addition, when the Accessor Access website and attempt not buy any article and do not browse when withdrawing under the situation of any tabulation of wherein having any article (for example visitor's hope tabulation), if the tabulation of any non-NULL is arranged, then the website preferably shows this tabulation by the message of reminding the visitor to tabulate.Alternatively, the website at first asks to allow to do like this.Preferably, visitor's execute sales transaction is at first pointed out in the website.

If the visitor keeps a plurality of tabulations (for example, wishing tabulation and marriage sales counter) and attempts to withdraw under the situation of all tabulations of not browsing non-NULL on the website, website display access person's any non-empty lists of during current sessions, not visiting preferably then.Alternatively, if more than one this tabulation is arranged, then the website shows the tabulation (being respectively the link to corresponding lists itself) of these tabulations simply.Alternatively, the website asked for permission before the tabulation of the one or more tabulations that show non-NULL or a plurality of tabulations.

Further describe the present invention in the mode of example and with reference to the process flow diagram shown in Figure 10 to Figure 12 below.Exemplary process diagram shown in Figure 10 to Figure 12 is represented exemplary embodiment of the present invention, should be appreciated that, can increase, removes or change step under the situation that does not break away from purport of the present invention.

Figure 10 represents to represent the exemplary process diagram of the step relevant with e-commerce initiative according to the present invention.In step S100, the on-line session of visitor's foundation and e-commerce website is to buy article, for example electronic product.The visitor selects (step S102) in the website of the display frame that finally causes showing various electronic articles.The a plurality of different models of visitor views, and select hyperlink to respective model, this causes this model to be added to (step S104) in the e-commerce shopping cart that works in this e-commerce website.During the option that provides on browsing e-commerce website, visitor's decision is carried out another shopping and is selected and be added to the corresponding hyperlink of another article (step S106) in the e-commerce shopping cart.The hyperlink (step S108) that the visitor selects to finish shopping and selects to be used to begin article are paid.

In step S110, the visitor changes mind after checking the total expenses of article, and these article are not bought in decision.The visitor determines to use any known method to stop and the session (step S112) of this e-commerce website.According to the present invention, prevented that the visitor from stopping on-line session and showing one or more interaction message (step S114).

Figure 11 and Figure 12 represent the illustrative steps that occurs according to the present invention.Each process flow diagram that provides in Figure 11 to Figure 12 starts from step S114 (referring to Figure 10).

With reference to Figure 11, provide the display frame (step S200) of expression e-commerce shopping cart non-NULL to the visitor.In this display frame, provide hyperlink to continue shopping (step S202), stop on-line session and empty shopping cart (step S204), stop on-line session and keep the content of shopping cart to send the alert notification (step S208) relevant to the visitor in the future with these article for use (step S206) in the future or request to select the visitor whether to wish to the visitor.By a plurality of selections among the step S202 to S208 for example are provided, the operator of e-commerce website realizes that the possibility of selling increases, and the visitor still can keep the controlling level to its online shopping experience simultaneously.

With reference to Figure 12, in step S300, provide the display frame of alternative, its expression visitor's e-commerce shopping cart non-NULL for the visitor.In step S302, the prompting visitor responds electric questionnaire.If the visitor selects questionnaire not to be responded, then in step S303, be convertible into the increase excitation of the electric gift certificate of value by promise, point out the visitor that questionnaire is responded once more.If the visitor continues to select questionnaire not to be responded, then the prompting visitor continues shopping and keeps on-line session in step S304.If the visitor selects to continue shopping, then handle being branched off into step S306, be branched off into step S308 otherwise handle, and stop the on-line session of visitor and e-commerce website.If in step S302 or step S303, the visitor selects questionnaire is responded, and then handles being branched off into step S310, and preferably provides electric questionnaire to the visitor.In one exemplary embodiment of the present invention, after responding questionnaire, the visitor provides the electric gift certificate that is convertible into value (step S312) to the visitor.Then, handle being branched off into step S304, and the prompting visitor continues shopping.

Therefore, the invention provides the solution of the defective that in the e-commerce website of prior art, exists.By mutual with the visitor's of e-commerce website new level is provided, to compare with the e-commerce website of prior art, the possibility of the bargain transaction that carries out on e-commerce website significantly improves.

Preferably, the present invention is not limited to the concrete disclosure here.

The present invention is based on title, to be the sequence number of submitting in 25 days July in 2003 of " IMPROVED E-COMMERCE SHOPPING CART (improved e-commerce shopping cart) " be 60/490,127, the sequence number of submitting on August 26th, 2003 is 60/498, the sequence number that on September 22nd, 371 and 2003 submitted to is 60/505,080 U.S. Provisional Patent Application, and require its right of priority, incorporate its full content by reference into.

Claims

(according to the modification of the 19th of treaty)

1, a kind of system that is used to provide notice, this system comprises:

Communication session by communication network between internet site and the user terminal;

The request receiver module, it receives the request at least one vendible from described user terminal;

Pricing module, it provides the price of described at least one vendible to user terminal;

Signal receiving module, it is received signal after the user attempts to stop described communication session and before the user buys described at least one vendible; And

Notice provides module, and it provides notice to the user after receiving described signal.

2, system according to claim 1, wherein, described notice is to buy the prompting of described at least one vendible.

3, system according to claim 1, wherein, described notice provides module that described notice is formatd, to receive the input from the user.

4, system according to claim 1, wherein, described notice is a questionnaire.

5, system according to claim 4, wherein, described questionnaire comprises at least one in following: this user of request user comment asks the experience of described at least one vendible; And why the request user interpretation revises described request to remove at least one at least two vendibles.

6, system according to claim 4 also comprises the gift token module, and it provides the gift token that is convertible into value after the user responds described questionnaire.

7, system according to claim 6, wherein, described gift token module is formatted as at least a in alphanumeric code, figure and the card with described gift token.

8, system according to claim 1, wherein, described notification module formats described notice, so that at least one the prompting of carrying out in following to be provided to the user: continue shopping, stop described communication session and also remove the record of described at least one vendible, stop described communication session and keep the record of described at least one vendible and stop described communication session and the request of buying described at least one vendible of reminding is provided.

9, system according to claim 8, wherein, described prompting is formatted as at least a in a part, call, Email and the physical mail that ejects picture, described website.

10, system according to claim 1, wherein, described notice provides module that described Notification Format is turned to display frame, and this display frame does not comprise the control that is used to close this display frame.

11, system according to claim 10, wherein, described signal receiving module determines also when the user carries out at least one in the following operation: button; And the button on the click pointing device.

12, system according to claim 11, wherein, described pointing device is at least a in trace ball, mouse, track pad, touch-screen, indicator and the contact pilotage.

13, system according to claim 1, wherein, described notice provides module to provide described notice in the user of request and this request of user's modification receive from to(for) at least two vendibles with after removing at least one described at least two vendibles.

14, system according to claim 1, wherein, described signal receiving module also receives another signal by removing when at least one vendible is revised request at least one vendible the user from described request, and provides described notice after receiving this another signal.

15, system according to claim 1, wherein, described notice provides module that described Notification Format is turned to the request that the request user responds electric questionnaire, and electric questionnaire further is provided when the user carries out positive response to described notice.

16, system according to claim 1, wherein, the user adds the request at least two vendibles in the e-commerce shopping cart to.

17, system according to claim 1, wherein, described notice provide module also before receiving described signal, but after having removed the expression of at least one vendible from e-commerce shopping cart, provide notice to the user.

18, system according to claim 1, wherein, described notice provides module that described notice is formatd, to comprise the expression of at least one other vendible relevant with described at least one vendible.

19, system according to claim 1 also comprises database, is used for storing therein the tabulation of described at least one vendible.

20, system according to claim 19 also comprises the tabulation display module, and it shows described tabulation to the user the user sets up another electronic communication session between described website and described user terminal after.

21, system according to claim 1, described notice provide module also to show described notice after the user adds to each the corresponding expression in described at least one vendible in the e-commerce shopping cart.

22, a kind of method that is used to provide electronic notification, this method comprises:

Between website and user terminal, set up the electronic communication session by communication network;

From the request of described user terminal reception at least one vendible;

The price of described at least one vendible is provided to described user terminal;

Received signal after the user attempts to stop described communication session and before the user buys described at least one vendible; And

After receiving described signal, provide notice to the user.

23, method according to claim 22, wherein, described notice is to buy the prompting of described at least one vendible.

24, method according to claim 22 wherein, formats described notice, to receive the input from the user.

25, method according to claim 22, wherein, described notice is an electric questionnaire.

26, method according to claim 25 also is included in the user and provides the gift token that is convertible into value after responding to described questionnaire.

27, method according to claim 26, wherein, described gift token is formatted as at least a in alphanumeric code, figure and the card.

28, method according to claim 22, wherein, described notice prompting user carries out at least a in following: continue shopping, stop described communication session and remove described at least one vendible record, stop described communication session and keep the record of described at least one vendible and stop described communication session and the request of buying described at least one vendible of reminding is provided.

29, method according to claim 28, wherein, described prompting is formatted as at least a in display part, call, Email and the physical mail that ejects picture, described website.

30, method according to claim 22, wherein, described notice is formatted as display frame, and this display frame does not comprise the control that is used to close this display frame.

31, method according to claim 30, wherein, the step of described received signal comprises determines when the user carries out at least one in the following operation: button; And the button on the click pointing device.

32, method according to claim 31, wherein, described pointing device is at least a in trace ball, mouse, track pad, touch-screen, indicator and the contact pilotage.

33, method according to claim 22 wherein, provides described notice in the user of request and this request of user's modification receive from to(for) at least two vendibles with after removing at least one described at least two vendibles.

34, method according to claim 33, wherein, described questionnaire comprises at least one in following: this user of request user comment asks the experience of described at least one vendible; And why the request user interpretation revises described request to remove at least one in described at least two vendibles.

35, method according to claim 22, wherein, also be included in the user and receive another signal when at least one vendible is revised request at least one vendible, and after receiving this another signal, provide described notice by from described request, removing.

36, method according to claim 22, wherein, described notice is formatted as request user request that electric questionnaire is responded, and comprises electric questionnaire is provided when the user carries out positive response to described notice.

37, wherein, there is the request at least two vendibles in method according to claim 22 in the e-commerce shopping cart.

38, method according to claim 22, also be included in receive before the described signal, but after having removed at least one vendible, provide notice to the user from e-commerce shopping cart.

39, method according to claim 22, wherein, described notice comprises the expression that shows at least one other vendible relevant with described at least one vendible.

40, method according to claim 22 comprises that also list storage with described at least one vendible is in database.

41, according to the described method of claim 40, also be included in the user and between described website and described user terminal, set up after another electronic communication session, show described tabulation to this user.

42, method according to claim 22 also is included in the user and shows described notice after adding to each the corresponding expression in described at least one vendible in the e-commerce shopping cart.

43, method according to claim 22 comprises that also the request to described at least one vendible is moved on to ecommerce to be wished in the tabulation.

44, method according to claim 22 also comprises a plurality of tabulations for user's vendible, and shows described a plurality of tabulation to the user after receiving described signal.

45, a kind of system that is used to provide notice, this system comprises:

The request receiver module, it receives the request at least one vendible from user terminal;

Pricing module, it provides the price of described at least one vendible to described user terminal;

Notice provides module, and it provides notice to the user after receiving described signal, wherein described notice is formatd, with reception from user's input and make the user can buy described at least one vendible.

46, a kind of method that is used to provide electronic notification, this method comprises:

Reception is from the request at least one vendible of described user terminal;

After receiving described signal, provide notice, wherein described notice formatd to the user, with reception from user's input and make the user can buy described at least one vendible.

Claims

1, a kind of system that is used to provide notice, this system comprises:

4, system according to claim 1, wherein, described notice is a questionnaire.

9, system according to claim 8; Wherein, described prompting is formatted as at least a in a part, call, Email and the physical mail that ejects picture, described website.

From the request of described user terminal reception at least one vendible;

After receiving described signal, provide notice to the user.

31, method according to claim 30, wherein, the described step of received signal comprises determines when the user carries out at least one in the following operation: button; And the button on the click pointing device.