CN1825342A - Virtual queuing data processing method and system - Google Patents
Virtual queuing data processing method and system Download PDFInfo
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- CN1825342A CN1825342A CNA2005100533219A CN200510053321A CN1825342A CN 1825342 A CN1825342 A CN 1825342A CN A2005100533219 A CNA2005100533219 A CN A2005100533219A CN 200510053321 A CN200510053321 A CN 200510053321A CN 1825342 A CN1825342 A CN 1825342A
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Abstract
The invention is a queuing message data processing method based on wireless network, comprising the following steps of: an operating hall host computer establishes relation database of logon handheld terminal numbers, reducing codes and queuing numbers; inputting operating hall number and transacted service classified data into handheld terminals; transmitting them through wireless network to the operating hall host computer to log on; the host computer distributes queuing numbers and reducing codes to handheld terminals in sequence and adding them to the database; the computer transmits updated service number, waiting number, time change and other data to each handheld terminal; inputting reducing codes into the host computer, and the computer prints queuing number bill as the basis for service transaction. A transactor can log on the host computer by handheld terminal so as to start queuing and exchanges data with the terminal through the host computer to completely learn dynamic changing queuing conditions of the operating hall.
Description
Technical field
The present invention relates to data processing technique, more particularly, relate to a kind of data processing method of queueing message of the virtual line-up system based on mobile radio network.
Background technology
Many occasions in daily life and work always unavoidably will be lined up.For example,, arrive the payment of duty of tax office, see a doctor to hospital etc. to bank's access money.Queuing system is that the main frame of drawing a bill, several calling sets, display screen and the sound equipment of core formed by one with single-chip microcomputer or computer.Main frame is placed in the service hall, and calling set is placed on each window place that needs queuing and uses for the salesman, and display screen is suspended on the business hall conspicuous position, and sound equipment is contained in business hall wall or smallpox.Link by communication cable between system's each several part.
After using queuing system, the client who handles affairs in the business hall of coming only need take off a queue number ticket at the main frame place that draws a bill, and printing above has a queue number.He also no longer needs to wait in line before each window, and the wait that can sit down until display screen shows or call out the queue number of oneself, is just held the queue number ticket and handled affairs before this window.Queue number is the digital number that arrives the sequencing generation of business hall according to the client, and for example first queue number that arrives the client of business hall is that 1, the ten queue number that arrives the client is exactly 10.
Calling set is a keyboard, be placed on business hall salesman's table top, after the salesman has handled current client, if she wishes that the next bit client handles to her in front, button on calling set just, after main frame is received the calling of calling set, next bit is waited for that client's queue number is delivered on the display screen show, and make sound equipment read out this queue number synchronously.The client sees that the queue number of oneself is shown, or hears that the queue number of oneself is called out, and holds the queue number ticket, goes to the salesman to locate the acceptance service, and this is current to be shown, called queue number is called service number.The queue number that the wait number of certain working person front equals this working person and service number poor.The salesman of business hall has whenever handled a working person in the business hall, and the wait number before each queue number just reduces one.Queuing system has made things convenient for the working person of the business hall of coming, and working person no longer needs the wait of standing.
But all queuing systems still need client to wait for.Client must arrive the business hall earlier, and the queue number ticket of taking waits in the rest area, business hall then.Wait client's quantity of handling in his front many more, and the time of waiting is just long more.Using queue machine whether waiting time is a bit not change, the benefit of using queue machine be waiting in line to become by standing can be seated, comfortable fallow land waits for.But it is few that the stand-by period of handling thing is that any does not have.The variable condition data message of queue queue, can only on the display screen of business hall, show, working person can only just can recognize the variation of the situation of queue queue at the scene, business hall, and the variation that he must be careful this situation can in time be gone to when guaranteeing to take turns to him in face of the salesman.Because the big city population of China is concentrated, and in metropolitan lobby, hospital Waiting Area, the telecommunication business Room, though used queue machine, has a lot of people to wait in the rest area, causes the huge waste of time.Also there is queuing system to have reservation function at present, the working person that promptly makes an appointment comes the time of handling affairs in the business hall, for example handle about 10 o'clock of the next morning in advance, but because the business of being handled is different in size to everybody, if much working person adopts the mode of the time of making an appointment, the time of this reservation will be very inaccurate, moreover the time of originally making an appointment in advance, may when the time comes can be because of busy temporarily because of working person, can not arrive on time, these factors all make working person not handle thing in the time of making an appointment, this variation flexibly of staff reply also can't be presetted in the aspect, business hall, these factors cause this reservation function in fact not possess practicality, and working person still will arrive on-the-spot the wait.
Business hall of the present invention is meant the place that all queuings are handled affairs, for example bank, tax office, hospital.Working of the present invention refers to the place that needs queuing, handles thing, for example saves, payment of duty, sees a doctor etc.
Summary of the invention
The present invention overcomes existing queuing system and need arrive the scene and wait in line, can not reduce the deficiency of working person's stand-by period, provide a kind of working person of allowing no longer to need the scene, business hall just can obtain queue number, can not know all variations of learning queue queue at the scene yet, realize working person one to the scene, business hall, just almost can handle the queuing data processing method of thing at once.Having saved working person's time so greatly, for the history of waiting in line to handle affairs, is a kind of revolutionary change.
Technical scheme of the present invention is a kind of virtual queuing data processing method based on mobile radio network of structure, may further comprise the steps: (1) business hall main frame is set up portable wireless terminal identification number, restoring code and the queue number relational database of login, and handheld terminal identification number, restoring code and the queue number of login are set up one-to-one relationship.(2) on the keyboard of hand-held intelligent wireless terminal, input business hall host identification number, prepare the data such as class of service handled; (3), once or gradation,, finally send to the business hall main frame by radio net with the identification number data of above-mentioned data together with portable wireless terminal; (4) main frame is according to the order of portable wireless terminal login, distribute a queue number, a restoring code for this portable wireless terminal, and with the identification number of this wireless terminal, restoring code, with queue number as a new record, add (5) main frame data-driven storehouse content in the database to, pass through wireless network, be addressed to the handheld terminal of this login, send to pairing restoring code of this handheld terminal of handheld terminal and queue number, portable wireless terminal is logined on main frame thus; (6) whenever handled a working person in the business hall, current service number adds 1, wait number before each queue number reduces one, and main frame is according to foundation database, sends service number, wait number and the transition information of stand-by period to the hand-held intelligent terminal of each queue number correspondence.(7) on the numeric keypad of business hall main frame, the input restoring code, main frame obtains corresponding queue number according to the database of being set up, and prints the queue number ticket to the authority of working person as transacting business.
Implement the method for virtual line-up provided by the invention, when beginning, working person signs in to the business hall main frame replacement the beginning in person virtual line-up of working with the wireless handheld intelligent terminal, continuous data interaction by main frame and handheld terminal, working person understands queue queue's situation of the business hall that is in Real-time and Dynamic and changes very much, queuing is general at the scene in person seemingly, simultaneously also avoided the time of making an appointment to handle dumb cause impracticable of mode, when being about to take turns to oneself, just go to the business hall to handle, significantly reduce the stand-by period in the business hall, saved people's valuable time.
Description of drawings
Fig. 1 is a queuing system network structure of the present invention.
Embodiment
The invention will be further described below in conjunction with embodiment.
Be the structural drawing of system as shown in Figure 1.It is by the main frame that is placed on the business hall, calling set, display screen, sound equipment and wireless handheld intelligent terminal are formed, the wireless handheld intelligent terminal is placed on or is positioned at family or is positioned on one's body the working person who prepares to handle affairs the business hall in places such as unit, the wireless handheld intelligent terminal contains a numeric keypad, a liquid crystal display smaller screen, and each hand-held intelligent terminal, and main frame all has a unique identification number, pass through the long-range binding of radio net between wireless handheld intelligent terminal and the main frame, main frame and handheld terminal can be according to identification numbers, information interaction is carried out in addressing mutually each other.
In the present embodiment, the hand-held intelligent terminal in client's hand is by mobile phone, and promptly mobile phone is served as, and the GSM/GPRS/CDMA network or the 3G of mobile phone and commmunication company are connected.A wireless communication module is arranged in the main frame, and model is GS 3115, is the same with wireless communication module function on the mobile phone, joins with the serial ports of main frame.By communication module, the GSM/GPRS/CDMA or the 3G network of main frame and mobile telephone company also link, and a SlM card is arranged on the communication module, and the card number of SlM card constitutes host identification number, is used for the addressing of mobile communications network to main frame.Working person's phone number constitutes handset identity number.
The method according to this invention has following link:
1, by mobile radio network, mobile phone for example sends short message to 12345 with the mobile access platform dispatcher queue logon data of gsm protocol to a unification.The content of data comprise business hall to be handled affairs identification number, send phone number, institute's transacting business classification of data, as category-A: data such as pay the fees.Reliable for ensureing transmission, handshake method is adopted in the transmission between mobile phone and the platform.
2, data transmission is behind mobile unified access platform, according to business hall identification number wherein, access platform adopts handshake method addressing business hall main frame and transmits logon data with the GPRS agreement, and the data content that is transmitted comprises working person's phone number, institute's transacting business classification.
3, in handling the login cell-phone number of same classification A business, the business hall main frame is according to the login sequencing, generate queue number according to the order of sequence and distribute to corresponding cell-phone number, for example the same day, first queue number of handling the login mobile phone of A service was A1, if certain phone number is Sn, the queue number of handling the login mobile phone of A service is AQ, and the queue number that the login mobile phone of A service is handled in then next login is exactly A (Q 10).In order to guarantee virtual line-up and the compatibility of the true queuing of reaching the spot, get the queue number ticket if there is this moment a working person who handles A service directly to come the scene, business hall by the button of main frame, main frame will generate queue number A (Q+2) in order, and print the ticket that is extra-large and take for working person.
4, get last 3 and Sn last 3 of Qn from left to right, form restoring code Rn.Restoring code is unique for all working persons of login on the same day.Sn, Qn is one to one between the Rn.Main frame is the Sn of each group, Qn, and Rn writes and makes up the S_Q_R relational database as a record.
5, by the mobile radio network of commmunication company, main frame is the mobile phone of the login transmission data of Sn to number, comprises queue number Qn, restoring code Rn.And data show on the screen of mobile phone.
6, main frame subtracts Qn the current service Kn of A service, obtain the wait number Nn of Sn mobile phone front, all statistics averaging time of handling A service are W before, and then the roughly stand-by period of Sn is Tn=NnW, data Tn mails to mobile phone Sn by main frame, and shows on the screen of Sn.So far working person has finished login process with mobile phone Sn, the beginning virtual line-up.
7, the intact current working person of host services press calling set, and next queue number just becomes current service number, the queue number that will serve at database and corresponding restoring code, cell-phone number deletion, and current service K adds 1 at this moment.
8, the wait number Nn of Sn front reduces 1, stand-by period also is reduced to Tn=(Nn-1) W, main frame is with the Nn that upgrades, Tn mails to the Sn mobile phone, and on the screen of Sn, show, to each Q value of every database, main frame all calculates N, the T value of its renewal, and mails to S mobile phone corresponding with Q in the database.
9, along with salesman's work, main frame repeats above-mentioned 9, N, T reduces gradually, the variable condition of queue queue is transferred on the mobile phone of each login always alternately, the working person who holds the S mobile phone judges that this moment, T reduced to roughly near going to the business hall required time, begins to go to the business hall just now.
10, input restoring code R on the numeric keypad of business hall main frame, main frame is according to the S_Q_R database, and printing queue number is number ticket of Q, as queuing working authority.Working person is the same with true queuing this moment, and the calling that wait is about to take turns to is handled.
In the present embodiment, in order to reduce the numeral that needs memory, in the 5th link, generated 6 restoring code, in fact, restoring code only require be with respect to the same day all working persons of this business hall be that unique data then can, the method that generates can be a variety of, for example can fill the post of restoring code with 11 telephone numbers of working person's mobile phone simply.In the 2nd link, adopt the mobile platform of a unified number in the full area or even the whole nation to serve as working person and be access to access platform before the business hall main frame, purpose is when wanting to make working person to handle affairs in each different business hall, the platform of login all is the same, for example all be 12345 platforms, as for specifically being to link to each other, in the content of login, specify with that business hall main frame.If there is not condition in commmunication company, to apply for a big zone or national access platform, just can adopt some opposition send mode without link 2, working person directly logins the business hall.
Claims (9)
1, a kind of queuing data processing method of queuing system, it is characterized in that, with the mobile radio network is the basis of data queued transmission process, may further comprise the steps: (1) business hall main frame is set up portable wireless terminal identification number, restoring code and the queue number relational database of login, and handheld terminal identification number, restoring code and the queue number of login are set up one-to-one relationship; (2) on the keyboard of portable wireless terminal, input business hall host identification number, prepare the data such as class of service handled; (3) with above-mentioned data together with portable wireless terminal identification number packing data, with handshake method, once or gradation,, finally be transferred to the business hall main frame by mobile radio network, portable wireless terminal is logined at main frame thus; (4) main frame distributes a queue number, a restoring code for this portable wireless terminal according to the order of portable wireless terminal login, and with the identification number of this wireless terminal, restoring code, with queue number as a new record, add in the database; (5) main frame data-driven storehouse content by wireless network, is addressed to the handheld terminal of this login, is transferred to pairing restoring code of this handheld terminal of handheld terminal and queue number, and data show on the screen of handheld terminal; (6) whenever handled a working person in the business hall, current service number increase, wait number before each queue number reduces, stand-by period reduces, main frame is according to foundation database, to the handheld terminal of each queue number correspondence transmission service number, wait number and the transition information of stand-by period, data show on the screen of handheld terminal; (7) go to the business hall, on the numeric keypad of main frame, the input restoring code, main frame obtains corresponding queue number according to the database of being set up, and prints the authority of queue number ticket as transacting business.
According to the described method of claim 1, it is characterized in that 2, described restoring code is that all restoring code that made up the same day are unique unduplicated by one group of number of main frame to the handheld terminal structure of each login.
3, method according to claim 1, it is characterized in that, data transmission between main frame and the handheld terminal, via the wireless mobile access platform of a unification or adopt point-to-point mode directly to transmit, host-host protocol is observed the GSM/GPRS/CDMA/3G Data Transport Protocol.
4, method according to claim 1 is characterized in that, the wait number of handheld terminal is the poor of the corresponding queue number of handheld terminal and current service number.
According to the described method of claim 1, it is characterized in that 5, the stand-by period of handheld terminal equals the wait number of handheld terminal and the product of on average handling the time.
6, method according to claim 1 is characterized in that, goes to be the opportunity of business hall: the stand-by period that main frame is transferred to handheld terminal reduces to gradually near going to business road required time.
7, a kind of virtual line-up system, its feature in, it is based on mobile radio networks, is made of the main frame that is placed on the business hall, calling set, display screen, sound equipment and working person wireless handheld terminal on one's body.
According to the described system of claim 7, it is characterized in that 8, described main frame has a GSM/GPRS/CDMA module or 3G module, be connected with the mobile communications network of mobile telephone company, and have a numeric keypad, a unique identification number.
According to the described system of claim 7, it is characterized in that 9, described wireless handheld terminal contains a numeric keypad, a liquid crystal display the small screen, and has a unique identification number, and pass through the long-range binding of mobile telephone network between the main frame.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2005100533219A CN1825342A (en) | 2005-02-26 | 2005-02-26 | Virtual queuing data processing method and system |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2005100533219A CN1825342A (en) | 2005-02-26 | 2005-02-26 | Virtual queuing data processing method and system |
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| Publication Number | Publication Date |
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| CN1825342A true CN1825342A (en) | 2006-08-30 |
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| CNA2005100533219A Pending CN1825342A (en) | 2005-02-26 | 2005-02-26 | Virtual queuing data processing method and system |
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Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102509375A (en) * | 2011-11-02 | 2012-06-20 | 张晓越 | Number-waiting display reminding equipment |
| CN102855454A (en) * | 2011-06-30 | 2013-01-02 | 希姆通信息技术（上海）有限公司 | Information terminal, information system and information interaction method of information system |
| CN104867198A (en) * | 2015-03-16 | 2015-08-26 | 北京首都国际机场股份有限公司 | Queuing time acquiring method and queuing time acquiring apparatus |
| CN106296954A (en) * | 2016-08-08 | 2017-01-04 | 浪潮集团有限公司 | WIFI intelligence calling display screen system |
| CN107231613A (en) * | 2017-06-13 | 2017-10-03 | 深圳市伊特利网络科技有限公司 | Application process and system of the terminal positioning in service log-on |
| CN107393108A (en) * | 2017-06-01 | 2017-11-24 | 广西昌成科技有限公司 | One kind inquiry queuing system and method |
| CN112884967A (en) * | 2014-08-20 | 2021-06-01 | 环球城市电影有限责任公司 | Virtual queuing system and method |
-
2005
- 2005-02-26 CN CNA2005100533219A patent/CN1825342A/en active Pending
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102855454A (en) * | 2011-06-30 | 2013-01-02 | 希姆通信息技术（上海）有限公司 | Information terminal, information system and information interaction method of information system |
| CN102509375A (en) * | 2011-11-02 | 2012-06-20 | 张晓越 | Number-waiting display reminding equipment |
| CN112884967A (en) * | 2014-08-20 | 2021-06-01 | 环球城市电影有限责任公司 | Virtual queuing system and method |
| CN104867198A (en) * | 2015-03-16 | 2015-08-26 | 北京首都国际机场股份有限公司 | Queuing time acquiring method and queuing time acquiring apparatus |
| CN106296954A (en) * | 2016-08-08 | 2017-01-04 | 浪潮集团有限公司 | WIFI intelligence calling display screen system |
| CN107393108A (en) * | 2017-06-01 | 2017-11-24 | 广西昌成科技有限公司 | One kind inquiry queuing system and method |
| CN107231613A (en) * | 2017-06-13 | 2017-10-03 | 深圳市伊特利网络科技有限公司 | Application process and system of the terminal positioning in service log-on |
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