CN1753430A - Charge management system - Google Patents
Charge management system Download PDFInfo
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- CN1753430A CN1753430A CN 200510061447 CN200510061447A CN1753430A CN 1753430 A CN1753430 A CN 1753430A CN 200510061447 CN200510061447 CN 200510061447 CN 200510061447 A CN200510061447 A CN 200510061447A CN 1753430 A CN1753430 A CN 1753430A
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Abstract
This invention discloses a charge management system including: a, extracting owing money data from a charge center of the telecommunication office by the interface module, b, inquiring user information by the 97 interface of the interface module, c, the UE accesses the database and a server verifies the connection and authenticates the authorization, d, sorting the data, e, sending related phones or information to the user in the mode of phone or short message to remind the user to pay the money, f, starting the artificial process when the phone urge is failed, g, writing off the paid fee, the 97 interface transmits the information in time and stores it in the database module, h, the database module stores the account numbers of the canceled ones, the account numbers of the un-canceled ones and the residual owing money information at present.
Description
Technical field
The present invention relates to a kind of far management system, particularly a kind of telephone expenses far management system that is used for the telecommunications industry underpayment management.
Background technology
Along with the development of telecommunication service, being in arrears with of telecom charges happens occasionally, and the telecom charges particularly problem of being in arrears with of telephone expenses are comparatively serious, and bad debt, bad account ratio are higher.At present, the still labor management that telecommunications industry is a large amount of to the management of arrearage, time-consuming, require great effort, take effect poor.
Summary of the invention
Technical problem to be solved by this invention is, overcome the defective that prior art exists, provide a kind of with voice press for payment of, note is pressed for payment of, the far management system of the underpayment management of the effective combination of mode manually pressed for payment of, telephone expenses are carried out the management of science, can significantly reduce the arrearage of telecommunications industry, and then the generation of prevention arrearage.
The present invention addresses the above problem the technical scheme that is adopted: this far management system, be characterized in: this system comprises voice module, SMS module, interface module, server module and database module, described voice module, SMS module, interface module and server module and database module connect by transmission control protocol and Internet protocol TCP/IP, described voice module is connected with telephone network, SMS module is connected with sms center, interface module is connected with the charging center, server module all is connected with the service management module with monitoring module respectively with database module, and described management system management process comprises:
A, extract the arrearage data from the telecommunication bureau charging center by interface module;
B, 97 interface searching user's informations by interface module, and be saved in database module;
C, client-access database, checking that server connects and authentication;
D, to the data processing of classifying;
E, according to the association attributes of arrearage, the pattern by voice and note sends corresponding voice or message to the user, reminds the user to pay the fees;
F, press for payment of failure, restart and manually urge the expense flow process for voice;
G, the telephone expenses that will urge are write off, and after writing off, the timing of 97 interfaces is with message transmission and be saved in database module;
H, database module are preserved the account number and the current also remaining arrearage information of the account number of cancellation, not cancellation.
The described management process a of far management system of the present invention obtains original arrearage data from the charging center by the importing of excel file, these data are unique identification with the telephone number, described management process b inquires about this defaulting subscriber's details by the sign of telephone number from 97 interfaces.
The described management process d classification of Data of far management system of the present invention is by the arrearage time, by amount owed, by the arrearage type, undertaken by the arrearage zone.
The described arrearage type of far management system of the present invention branch is bought out and is not bought out two types.
The information that database module is preserved among the described management process h of far management system of the present invention is accepted inquiry by arrearage time, amount owed, arrearage type, arrearage zone.
The present invention compared with prior art has the following advantages: 1, far management system of the present invention is by the combination of pressing for of the telephone expenses of short message mode, voice mode, manual type, can locate the present account present situation of telecommunication department well, reduce being in arrears with of telephone expenses widely, the generation of prevention arrearage.2, far management system of the present invention with statistics, the analysis of telecommunications telephone expenses, management computerization, scientific such as inquire about, press for payment of, effectively realize sharing of user profile and cost information, for the management of mobile charge of telecommunications industry brings great convenience, make management of mobile charge time saving and energy saving effective.
Description of drawings
Fig. 1 is an embodiment of the invention schematic flow sheet.
Fig. 2 is an embodiment of the invention networking diagram.
Fig. 3 is embodiment of the invention software architecture figure.
Embodiment
The far management system of embodiment be the whole series urge the expense platform, this platform comprises that three kinds of modes urge expense: short message mode, language form, manual type.System carries out automatic or artificial management to these three kinds of modes respectively, realizes urging the integrality of charge system.
Referring to Fig. 1, Fig. 2, this system comprises voice module 1, SMS module 2, interface module 3, server module 4 and database module 5.Voice module 1 is connected with telephone network, links to each other with switch by digital junction E1, follows the signalling system No.7 agreement, supports signalling system No.7 Telephone User Part agreement TUP and signalling system No.7 ISDNYong Hubufen agreement ISUP.SMS module 2 links to each other with sms center or Short Message Service Gateway, and the short message interface is followed the SMGP agreement of telecommunications Netcom.Data-interface between interface module 3 processing and the entities such as 97 interfaces, charging center interface and the hub-interface of writing off; Realize each module and outside being connected, realize data sync.Voice module 1, SMS module 2, interface module 3 connect by transmission control protocol and Internet protocol TCP/IP with server module 4 and database module 5, communicate, visit mutually by TCP/IP, return corresponding Query Result by TCP message.Server module 4 all is connected with the service management module with monitoring module respectively with database module 5.Database module 5 storage service data, server module 4 is transmitted real-time messages.Voice module 1 and SMS module 2 be direct control data library module 5 not, and needed data encapsulate by server module 4 and provide.Each module encapsulates by server access of database, and the information receiving and transmitting of system is realized by server.Web server 6 is that web page server provides the system of web mode to insert, and can manage system by the web mode.The service management module is that the service management terminal is mainly finished functions such as professional management and statistical query, realizes simultaneously realizing administering and maintaining of business datum to manually urging the management of expense.Monitoring module is that the system monitoring platform is mainly finished monitoring and the management to the state of whole system, for system provides unified webmaster, realizes unified control.
Referring to Fig. 3, embodiment far management system management process comprises:
1, system is unique identification by interface module 3 from the charging center employing excel of telecommunication bureau file, with the telephone number, once extracts original subscriber arrearage data every month.
2, according to this unique sign of telephone number, the details of the 97 interfaces inquiry defaulting subscriber by interface module 3, and the useful field of will being correlated with is saved in database module 5; Obtain the record of writing off of every day once a day from the center of writing off, time update is kept at the subscriber arrearage data in the database.
3, server encapsulates data of database, offers each client.Server provides the checking and the authentication of account number and password to each client, and authentication is discerned the authority that each client has later on, operates accordingly according to corresponding authority.
4, data are carried out classification analysis, statistical management.
Arrearage data to the user can be classified by arrearage time, amount owed, arrearage type, arrearage zone.Data analysis mainly is that the amount owed and the amount of money of writing off are shown intuitively with diagrammatic form; It is described respectively from each zone charge ratio, arrearage three aspects such as ratio, arrearage trend of writing off.Arrearage type branch is bought out and is not bought out two types.
System to zones of different, time, state, urge the arrearage of expense representative, and regain the amount of money and add up and derive the good data of statistics.Statistical method can be carried out the condition of different combinations as statistics according to above four kinds of conditions.Add up such as making up, make up by state and zone and add up, add up, make up statistics or the like by state and representative by time and representative combination by time and zone.
Each regional arrearage sum of system-computed, and then calculate the summation of all arrearages, can realize the unified management to expense, the association of realization data.
5, adopt the press for method of arrearage of short message mode, voice mode, three kinds of telephone expenses of manual type.
According to the association attributes of arrearage, for the general user, the mode that system uses note to remind earlier; Inoperative, enable voice and press for payment of; Press for payment of failure for voice, restart and manually urge the expense management, represent by the expense of urging and manually press for payment of.
6, press for payment of success, the telephone expenses of urging are write off.If finally still press for payment of failure, this user becomes blacklist, the management of row people blacklist.
7, write off after, 97 interfaces are regularly with message transmission and be saved in database module 5; The record of writing off accordingly can be inquired about in the database of system.
8, database module 5 is preserved the account number and the current also remaining arrearage information of the account number of cancellation, not cancellation, so that inquiry at any time.
The inquiry of system can be undertaken by the arrearage time, be undertaken, undertaken, undertaken by the arrearage zone by the arrearage type by amount owed; Also can carry out, urge the zones of different of expense to carry out according to the time cycle of urging expense, different port offices carries out, the characteristic of different system is inquired about.Can also the delay time management of the efficient that the user checks, the black list user checks, arrearage is write down, press for of system.
This product is mainly used in the management of the business center of telecommunications industry to the telephone expenses arrearage, at present, and in certain telecommunications branch office use of Zhejiang telecommunications subordinate.Before the use, the telephone expenses of being in arrears with of the said firm are 2,800 ten thousand yuans, use this far management system after, arrearage drops to 4,000,000 yuans, simultaneously, has also stopped the generation of new arrearage.Infer according to present operating position, be expected to later on guarantee that arrearage every month is controlled in 100,000 yuan.Facts have proved that the use of this system can be received good social benefit, also can create good economic benefit for enterprise.
This product also is applicable to the operation department that some are strict to the rate control ratio, as to have a large amount of expenses of being in arrears with, simultaneously, the unit or the department of the effective expenses management of neither one again in department inside, can be by the use of this system, reducing original expense effectively is in arrears with, better strengthen expenses management, avoid producing new expense and be in arrears with problem.
The unit that implements this system must satisfy the following condition:
1, corresponding interface be to provide, the interface of charging center, the interface of 97 systems, the interface at the center of writing off comprised.
2, need provide relaying access or artificial line to insert,, need provide access code and signaling point code, analog line is provided if artificial line inserts if relaying inserts.
3 and if sms center butt joint, the port of sms center need be provided, and and sms center set up physical connection.
Claims (5)
1, a kind of far management system, it is characterized in that: this system comprises voice module, SMS module, interface module, server module and database module, described voice module, SMS module, interface module and server module and database module connect by transmission control protocol and Internet protocol TCP/IP, described voice module is connected with telephone network, SMS module is connected with sms center, interface module is connected with the charging center, server module all is connected with the service management module with monitoring module respectively with database module, and described management system management process comprises:
A, extract the arrearage data from the telecommunication bureau charging center by interface module;
B, 97 interface searching user's informations by interface module, and be saved in database module;
C, client-access database, checking that server connects and authentication;
D, to the data processing of classifying;
E, according to the association attributes of arrearage, the pattern by voice and note sends corresponding voice or message to the user, reminds the user to pay the fees;
F, press for payment of failure, restart and manually urge the expense flow process for voice;
G, the telephone expenses that will urge are write off, and after writing off, the timing of 97 interfaces is with message transmission and be saved in database module;
H, database module are preserved the account number and the current also remaining arrearage information of the account number of cancellation, not cancellation.
2, far management system according to claim 1, it is characterized in that: described management process a obtains original arrearage data from the charging center by the importing of excel file, these data are unique identification with the telephone number, described management process b inquires about this defaulting subscriber's details by the sign of telephone number from 97 interfaces.
3, far management system according to claim 1 and 2 is characterized in that: described management process d classification of Data is by the arrearage time, by amount owed, by the arrearage type, undertaken by the arrearage zone.
4, far management system according to claim 3 is characterized in that: described arrearage type branch is bought out and is not bought out two types.
5, far management system according to claim 1 is characterized in that: the information that database module is preserved among the described management process h is accepted inquiry by arrearage time, amount owed, arrearage type, arrearage zone.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510061447 CN1753430A (en) | 2005-11-04 | 2005-11-04 | Charge management system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510061447 CN1753430A (en) | 2005-11-04 | 2005-11-04 | Charge management system |
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| Publication Number | Publication Date |
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| CN1753430A true CN1753430A (en) | 2006-03-29 |
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| CN 200510061447 Pending CN1753430A (en) | 2005-11-04 | 2005-11-04 | Charge management system |
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Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104243733A (en) * | 2014-08-08 | 2014-12-24 | 国家电网公司 | Automatic calling dunning system |
| CN105376380A (en) * | 2015-11-24 | 2016-03-02 | 国网安徽省电力公司芜湖供电公司 | Voice dial control system and control method thereof |
| CN111507701A (en) * | 2020-04-22 | 2020-08-07 | 北京致医健康信息技术有限公司 | Arrearage management method, management server and arrearage management system |
| CN111653264A (en) * | 2020-05-29 | 2020-09-11 | 北京思特奇信息技术股份有限公司 | Arrearage payment urging outbound method and system |
| CN113079264A (en) * | 2021-03-19 | 2021-07-06 | 国网浙江省电力有限公司 | Electricity charge payment promoting linkage method applied to power supply system |
-
2005
- 2005-11-04 CN CN 200510061447 patent/CN1753430A/en active Pending
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104243733A (en) * | 2014-08-08 | 2014-12-24 | 国家电网公司 | Automatic calling dunning system |
| CN105376380A (en) * | 2015-11-24 | 2016-03-02 | 国网安徽省电力公司芜湖供电公司 | Voice dial control system and control method thereof |
| CN105376380B (en) * | 2015-11-24 | 2018-09-04 | 国网安徽省电力公司芜湖供电公司 | Phonetic dialing control system and its control method |
| CN111507701A (en) * | 2020-04-22 | 2020-08-07 | 北京致医健康信息技术有限公司 | Arrearage management method, management server and arrearage management system |
| CN111653264A (en) * | 2020-05-29 | 2020-09-11 | 北京思特奇信息技术股份有限公司 | Arrearage payment urging outbound method and system |
| CN113079264A (en) * | 2021-03-19 | 2021-07-06 | 国网浙江省电力有限公司 | Electricity charge payment promoting linkage method applied to power supply system |
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