CN1719474A - Data system based on bank information - Google Patents
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- CN1719474A CN1719474A CNA2005100901634A CN200510090163A CN1719474A CN 1719474 A CN1719474 A CN 1719474A CN A2005100901634 A CNA2005100901634 A CN A2005100901634A CN 200510090163 A CN200510090163 A CN 200510090163A CN 1719474 A CN1719474 A CN 1719474A
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Abstract
The present invention relates to a data system based on bank information. Said system includes mutually-connected service executive subsystem, customer manager subsystem, service management subsystem and technical management subsystem. Said invention also provides the concrete function of every subsystem and their mutual relationship.
Description
Technical field
The present invention relates to a kind of data system, especially a kind of bank that is applicable to is based on the data system of bank information.
Background technology
Along with development of times, also increasing for the demand of finance, especially for the demand of bank, so the business of bank also day by day increases, and must cause the quantity of information of bank more and more, more and more numerous and more jumbled.Bank informationization is a kind of trend, and it had both comprised outside informationization, the more important thing is inner informationization.So need a data system based on these bank informations.
Now also there is not a kind of data system based on these bank informations, can only be to utilize the office automation system, mailing system and some information management systems to realize, therefore this existing systems just to the use of some discrete systems, does not therefore have unified data system.
Existing bank is not because there is a unified data system, therefore in daily operation, bank's inside processing process mainly by talk, meeting, Email, write mode such as weekly and carry out communication exchange, thereby advance the process of operation.
Therefore, has following shortcoming;
1, time cost height, internal communication be because quantity of information is more numerous and more jumbled, therefore mostly can only be by carrying out face to face, and it is many therefore to expend time in.
2, security owing to there is not unified data system, is therefore undertaken by paper spare mostly, thus poor stability, and lose easily.
3, financial cost height, because appeal causes work efficiency low, it is many to expend data, therefore inevitable financial cost height.
Summary of the invention
The purpose of this invention is to provide a kind of data system based on bank information, its cost of promptly will saving time easy to use also will be saved financial cost, and confidentiality is very good.
For achieving the above object, the invention provides a kind of data system based on bank information, comprising: operating officer's subsystem 1; One customer manager's subsystem 2 is connected with described operating officer's subsystem, is used for uploading the marketing message of bank's marketing process and the problem information that needs are handled to described operating officer's subsystem; One business management subsystem 3 is connected with customer manager's subsystem with described operating officer's subsystem, is used for business support is carried out in the normal operation of above-mentioned customer manager's subsystem and operating officer's subsystem; One technical management subsystem 4 is connected with business management subsystem with described operating officer's subsystem, customer manager's subsystem, is used for technical support is carried out in the normal operation of above-mentioned customer manager's subsystem, operating officer's subsystem and operating officer's subsystem.
Described operating officer's subsystem 1 comprises interconnective task management module 10, employees module 11, first customer management module 12, business diagnosis module 13, supports operation module 14 and statistical report form module 15.Described task management module 10 comprises that interconnective task arrangement submodule 101, working report submodule 102, index plan submodule 103, individual schedule submodule 104, individual report submodule 105, address list submodule 106, team's schedule submodule 107, job record submodule 108 and personal record submodule (109).Described employees module 11 comprises interconnected archives submodule 111, evaluation submodule 112, business demand submodule 113, examination submodule 114 and change submodule 115.Described first customer management module 12 includes interconnective archives submodule 121, contact submodule 122, follows the tracks of report submodule 123, credit data submodule 124, account's submodule 125, machine account submodule 126, internal check submodule 127, business collaboration submodule 128, financial information submodule 129, client's distribution sub module 120, business prompting submodule 130, bad client's submodule 140 and the submodule 150 that makes progress.Described business diagnosis module 13 comprises interconnective traffic volume measurement submodule 131, runs off and analyze submodule 132, contribution degree analysis submodule 133, industry analysis submodule 134, achievement unusual fluctuation submodule 135, plan comparison sub-module 136 and product analysis submodule 137.Described customer manager's subsystem 2 comprises interconnected information administration module 20, second customer management module 21, statistical analysis module 22 and service support module 23, described information administration module is connected with the task management module, described second customer management module is connected with first customer management module, and described service support module is connected with support operation module.
Described information administration module 20 comprises interconnective work schedule submodule 201, working report submodule 202, marketing program submodule 203 and address list submodule 204.Described second customer management module 21 comprises interconnective customer profile submodule 211, financial information submodule 212, business contact submodule 213, credit data submodule 214, internal check submodule 215, marketing progress submodule 216, business prompting submodule 217, audit report submodule 218, electronics machine account submodule 219, non-performing loan submodule 210, bad client's submodule 220 and accounts information submodule 230.Described statistical analysis module 22 comprises interconnective traffic volume measurement submodule 221, runs off and analyze submodule 222, contribution degree analysis submodule 223, industry analysis submodule 224, product analysis submodule 225 and plan comparison sub-module 226.Described business management subsystem 3 comprises interconnected job platform maintenance module 31, management platform maintenance module 32, customer account management maintenance module 33, the employee of portion of company maintenance module 34 and application permission maintenance module 35; Described management platform maintenance module 32, the employee of portion of company maintenance module 34 and application permission maintenance module 35 are connected with operating officer's subsystem 1; Job platform maintenance module 31, customer account management maintenance module 33, the employee of portion of company maintenance module 34 and application permission maintenance module 35 are connected with customer manager's subsystem 2.
Described job platform maintenance module 31 comprises interconnective team schedule submodule 311, team's marketing program submodule 312, markets and report reply submodule 313 and team's business prompting submodule 314 to a higher authorities for approval.Described management platform module 32 comprises that interconnective employee's archives submodule 321, employee change submodule 322, person in charge's schedule submodule 323, team's customer analysis submodule 324, consulting support maintenance submodule 325 and form and safeguard submodule 326.Described customer account management maintenance module 33 comprises that interconnective service organization safeguards that submodule 331, client-customer manager safeguard the related submodule 333 of safeguarding between submodule 332 and client.The employee of portion of described company maintenance module 34 comprises that interconnective managerial setup safeguards that submodule 341, integrated service person manage submodule 342, the operating officer safeguards that submodule 343, customer manager safeguard submodule 344 and office staff's File Maintenance submodule 345.Described application permission maintenance module 35 comprises that interconnective job platform function setting submodule 351, management platform function setting submodule 352, managerial setup-service organization's association safeguard submodule 353 and operating officer's search access right submodule 354.
Described technical management subsystem 4 comprises interconnected job platform maintenance module 41, management platform maintenance module 42, business platform maintenance module 43, data maintenance module 44, operation platform monitoring module 45 and power user's administration module 46.Described job platform maintenance module 41 includes an interconnective PC terminal system submodule 411, a PDA terminal system submodule 412, the first application service system submodule 413, the first data service system submodule 414, the first access log submodule 415 and the first fault log submodule 416.Described management platform maintenance module 42 also includes interconnective the 2nd PC terminal system submodule 421, the 2nd PDA terminal system submodule 422, the second application service system submodule 423, the second data service system submodule 424, the second access log submodule 425 and the second fault log submodule 426.Described business platform maintenance module 43 comprises interconnective the 3rd PC terminal system submodule 431, the 3rd application service system submodule 432, the 3rd data service system submodule 433, the 3rd access log submodule 434 and the 3rd fault log submodule 435.Described data maintenance module 44 comprises that interconnective raw data submodule 441, service data submodule 442, database are derived submodule 443, database imports submodule 444, file derivation submodule 445 and file and imports submodule 446.Described operation platform monitoring module 45 comprises interconnective application server submodule 451, database server submodule 452, database submodule 453, webserver submodule 454 and network monitoring submodule 455.Described power user's administration module 46 includes interconnective system manager's submodule 461 and super service management submodule 462.
Therefore a kind of data system based on bank information of the present invention has the following advantages:
1, easy to use, the cost of saving time.
2, maintenance and construction cost are low, save financial cost than existing systems.
3, good confidentiality is used as safe as a house.
Description of drawings
Fig. 1 is the formation block diagram of a kind of data system based on bank information of invention.
Fig. 2 is one of structural drawing of a kind of data system based on bank information of invention.
Fig. 3 is two of the structural drawing of a kind of data system based on bank information of invention.
Fig. 4 is three of the structural drawing of a kind of data system based on bank information of invention.
Fig. 5 is four of the structural drawing of a kind of data system based on bank information of invention.
Embodiment
Below in conjunction with drawings and Examples, the technical scheme of inventing is described in further detail.
The present invention utilizes four groups of subsystems to become a unified data system, thereby is beneficial to management, convenient inquiry.
As shown in Figure 1, be the structural drawing of a kind of data system based on bank information of the present invention, comprise that customer manager's subsystem 2, operating officer's subsystem 1, business management subsystem 3 and technical management subsystem 4 form, each subsystem connects mutually.
Customer manager's subsystem 2 is used for uploading the marketing message of bank's marketing process and the problem information that needs are handled to operating officer's subsystem 1, operating officer's subsystem 1 provides the support information of marketing problem to customer manager's subsystem 2, business management subsystem 3 is the business support systems that ensure customer manager's subsystem 2 and the 1 normal operation of operating officer's subsystem, and technical management subsystem 4 is the technical support systems that ensure customer manager's subsystem 2, operating officer's subsystem 1 and the 3 normal operations of operating officer's subsystem.
To shown in Figure 4, for inventing a kind of structural drawing of the data system based on bank information, because this figure is bigger, therefore be divided into four pages in conjunction with Fig. 2, A, B, C, D and E are tie point, and identical letter representation is connected.
As shown in Figure 2, be the structural drawing of operating officer's subsystem, operating officer's subsystem 1 comprises interconnected task management module 10, employees module 11, first customer management module 12, business diagnosis module 13, supports operation module 14 and statistical report form module 15.
Wherein, task management module 10 comprises that interconnective task arrangement submodule 101, working report submodule 102, index plan submodule 103, individual schedule submodule 104, individual report submodule 105, address list submodule 106, team's schedule submodule 107, job record submodule 108 and personal record submodule 109; Employees module 11 comprises interconnected archives submodule 111, evaluation submodule 112, business demand submodule 113, examination submodule 114 and change submodule 115; First customer management module 12 includes interconnective archives submodule 121, contact submodule 122, follows the tracks of report submodule 123, credit data submodule 124, account's submodule 125, machine account submodule 126, internal check submodule 127, business collaboration submodule 128, financial information submodule 129, client's distribution sub module 120, business prompting submodule 130, bad client's submodule 140, progress submodule 150; Business diagnosis module 13 comprises interconnective traffic volume measurement submodule 131, runs off and analyze submodule 132, contribution degree analysis submodule 133, industry analysis submodule 134, achievement unusual fluctuation submodule 135, plan comparison sub-module 136 and product analysis submodule 137.
The archives submodule 111 that employees module 11 comprises is used for the inquiry to employee's basic archive information, can inquire about this employee's affiliated corresponding mechanism and client's relevant information thereof; Simultaneously, also can inquire about accordingly its schedule; Estimate submodule 112 and be used for, simultaneously, can be used to interpolation, modification, deletion evaluation etc. this employee's evaluation information to the employee's of appointment the achievement in the past and the inquiry of evaluation thereof; Business demand submodule 113 can be inquired about the statement of requirements information that other submodules send, and can the demand information that be sent be added, modification, deletion etc.; Examination submodule 114 is used to inquire about the statistical information of the examination situation of the employee in the corresponding time period that other modules send, and can generate the corresponding business total amount according to statistical information, newly-increased make profits, newly-increased client's etc. statistical graph, as broken line graph, scale map etc.; But the information of employee's change in change submodule 115 inquiry systems, (wherein the employee information that increases newly being done detailed demonstration) and corresponding statistical information and statistical graph.
Task that task management module 10 comprises arranges submodule 101 to inquire about, add, revise, to delete the employee's of specified type in each system day, week, the work program of month, year and the descriptive information of corresponding work task; Deng; Working report submodule 102 can be inquired about the information of the working report in the employee's of the specified type that writes down in the system the fixed time section, and can add, modification, deletion etc.; The information of the work schedule in the employee's of the specified type that writes down in 107 pairs of systems of team's schedule submodule the fixed time section is inquired about, and can add, management such as modification, deletion; The designated employee's who writes down in 108 pairs of systems of job record submodule job record information is inquired about, and can add, modification, deletion etc.; The statistical information of the working index plan of the product of the employee's who writes down in the system in 103 pairs of fixed time sections of index plan submodule specified type is inquired about, and can show the statistical graph of the index plan of corresponding mechanism; The information of the employee's who writes down in individual schedule submodule 104 pairs of systems work schedule (per diem, week, month, year paging) is inquired about, and can add, modification, deletion etc.; The designated employee's who writes down in 109 pairs of systems of personal record submodule job record (per diem, week, month, year paging) information inquire about, and can add, modification, deletion etc.; Individual's report information of the designated employee who writes down in the system in 105 pairs of fixed time sections of submodule dissimilar (work program, working report, work requirements etc.) of reporting is inquired about, is added, modification, deletion etc.; The pairing client's statistical information of employee in 106 pairs of systems of address list submodule, and the address list archive information of each respective client is inquired about.
The archive information of pairing each client of employee in 121 pairs of systems of the archives submodule that first customer management module 12 comprises is inquired about, and simultaneously, also can inquire about the contact details of respective client and financial executive's individual relevant information;
Contact submodule 122 can be by the fixed time section, the contact data type of appointment (as: interview, letter etc.), executor's type (as: individual, team), inquire about to the employee in the system and with the statistical information of respective client contact data, simultaneously, also can inquire about the detailed contact data information of respective client;
Progress submodule 150 can be in the fixed time section, and the statistical information of each employee's potential professional total value, the professional total value of prediction in the system, and each client's potential professional total value, the information of the professional total value of prediction are accordingly inquired about; Simultaneously, also can inquire about each employee potential professional total value, predict professional total value, and accordingly each client potential professional total value, the prediction professional total value statistical graph;
Credit data submodule 124 can be by the fixed time section, the type of appointment (as: document, task, schedule etc.), inquire about to the employee in the system and with the statistical information of respective client credit data, simultaneously, also can inquire about the detailed credit statistics information of respective client;
Account's submodule 125 can be by the fixed time section, the type of appointment (as: deposit account, loan family etc.), specify Currency Type, designated account, inquire about to the employee in the system and with account's number statistical information of respective client, simultaneously, also can inquire about the archive information of respective client, with all kinds of account's statistical informations of this client, and corresponding its each account's detailed flowing water accounts data information; In addition, also can generate the statistical graph of each account's amount contrast;
Machine account submodule 126 can be by the fixed time section, the product type of appointment (as: short-term loan, longterm loan etc.), to the employee in the system and with the machine account number statistical information of respective client, and detailed client's machine account statistical information of each employee is inquired about, simultaneously, also can inquire about each client's machine account historical information;
Internal check submodule 127 can be by the fixed time section, the product type of appointment (as: short-term loan, longterm loan etc.), the state of appointment (as: examine, pending trial) is to reporting data to a higher authorities for approval and details are inquired about in the inside of the respective client of the employee in the system;
Following the tracks of report submodule 123 can be by the fixed time section, the type of appointment (as: repaying situation, lending state etc.), and to the statistical information of the report data number of the respective client of the employee in the system, and each client's of this employee report information of number is inquired about;
Business collaboration submodule 128 can be by the fixed time section, the type of appointment (as: Pyatyi classification, inspection program, audit report etc.), to the statistical information of the respective client business collaboration data number of the employee in the system, and corresponding each client's of cooperation data information is inquired about; Simultaneously, also can add corresponding cooperation data information, modification, deletion etc.;
Financial information submodule 129 can be by the fixed time section, the financial statement type of appointment (as: balance sheet, profit and loss statement, cash flow statement etc.), to the statistical information of the respective client form data number of each employee in the system, and the statistical information of each client's of each employee's correspondence form data number and the relevant information of corresponding all kinds of financial statements are inquired about;
Client's distribution sub module 120 can be to the distribution of carrying out " the host and guest family is arranged " between the employee of each client in system and the management of removing distribution; Wherein, can realize that a plurality of customer managers share a client;
Business prompting submodule 130 can be by the fixed time section, the notification type of appointment (as: business event notice, client's event notice etc.), to the respective client number of each employee in the system, the statistical information of alert notification number, and the statistical information of each client's of each employee's correspondence business prompting number and the details of corresponding each business prompting are inquired about;
In 140 pairs of fixed time sections of bad client's submodule, the corresponding statistical information of bad client of Notified body and designated employee's thereof different industries, appointed product type (as: demand deposit etc.) is inquired about, and can generate bad client's statistical graph of its corresponding mechanism and employee; Its display interface is referring to figure below:
The traffic volume measurement submodule 131 that business diagnosis module 13 comprises can be in the fixed time section, the traffic statistics of Notified body and designated employee's thereof different industries, different Currency Type, appointed product type is inquired about, and can generate its corresponding mechanism and employee's traffic volume measurement chart;
Running off analysis submodule 132 can be in the fixed time section, the business loss statistical information of Notified body and designated employee's thereof different industries, different Currency Type, appointment change type (as: turnover atrophy etc.) and variation amount thereof is inquired about, and can generate corresponding mechanism and employee's loss statistical graph;
Contribution degree is analyzed submodule 133 can be in the fixed time section, Notified body and designated employee's thereof different industries, specify the business contribution statistical information of contribution degree type (as: value, grade, make profits etc.) to inquire about, and can generate its corresponding mechanism and employee's contribution degree statistical graph;
Industry analysis submodule 134 can be in the fixed time section, and the industry statistic information of Notified body and designated employee's thereof designated trade type is inquired about, and can generate corresponding mechanism, industry and employee's business information statistical graph;
Product analysis submodule 137 can be in the fixed time section, the product business statistics information of Notified body and designated employee's thereof appointed product type (as: factoring, Net silver etc.) is inquired about, and can generate its corresponding mechanism, product and employee's business information statistical graph;
Achievement unusual fluctuation submodule 135 can be in the fixed time section, the specified services type of Notified body (as: portfolio, product, industry, bad client, make profits etc.) and specify the achievement statistical information of unusual fluctuation index to inquire about, and can generate the achievement unusual fluctuation statistical graph of its corresponding mechanism;
Plan comparison sub-module 136 can be in the fixed time section, the statistical information of the index of hitting the target of Notified body and designated employee's thereof specified services type (as: credit operation total value, newly-increased client's number etc.) is inquired about, and can generate its corresponding mechanism and employee's the indicator-specific statistics chart of hitting the target.
Support that operation 14 modules can be in the fixed time section, the statistical information of the specified type of different industries (can select classical case, macro policy, marketing guidance, product training, solution, flow process to instruct) is inquired about, and can the case information of appointment be added, modification, deletion etc.
Statistical report form module 15 can be in the fixed time section, and the statistical report form information of the appointment report form type of different institutions (accept preceding or accept back) (can select that factoring, bill, bag are bought, Net silver, situation detect, industry gathers, operational indicator, state's knot, integrated service) is inquired about.
Form comprises: bag buys statistical form, factoring statistical form, Net silver statistical form, bill statistical form, industry tabulate statistics table, condition monitoring statistical form, business statistics daily sheet, to public client traffic statistical form, to the logical account current table of public credit product accounting table, operational indicator performance table and a ticket.
As shown in Figure 3, be the synoptic diagram of customer manager's subsystem, customer manager's subsystem 2 comprises interconnected information administration module 20, second customer management module 21, statistical analysis module 22 and service support module 23.
Wherein, information administration module 20 comprises interconnective work schedule submodule 201, working report submodule 202, marketing program submodule 203 and address list submodule 204; Second customer management module 21 comprises interconnective customer profile submodule 211, financial information submodule 212, business contact submodule 213, credit data submodule 214, internal check submodule 215, marketing progress submodule 216, business prompting submodule 217, audit report submodule 218, electronics machine account submodule 219, non-performing loan submodule 210, bad client's submodule 220 and accounts information submodule 230; Statistical analysis module 22 comprises interconnective traffic volume measurement submodule 221, runs off and analyze submodule 222, contribution degree analysis submodule 223, industry analysis submodule 224, product analysis submodule 225 and plan comparison sub-module 226.
Each submodule in the task management module 10 of operating officer's subsystem 1 all is connected with each submodule in the information administration module 20 of customer manager's subsystem 2; Each submodule in first customer management module 12 all is connected with each submodule of second customer management module 21; Support operation module 14 to be connected with service module 23.
The work schedule submodule 201 that information administration module 20 comprises be system provide towards the individual import the marketing job information instrument, the job placement that the function that mainly comprises has utonomous working schedule and team and leader thereof to formulate, customer manager's day, week, the moon, annual work program table, mission statement and calendar are arranged.Working report submodule 202 is report the work instruments of information of input that system provides, the function that mainly comprises has the formulation working report, has category (" owning ", " data report ", " Weekly Work Report ", " meeting summary ", " other "), report object, title and time period to realize the detailed report of inquiry working report and designated recorder.Marketing program submodule 203 is instruments of the input marketing program information that provides of system, the function that mainly comprises has the formulation marketing program, and the marketing program detail by product (" owning ", " medium-term and long-term credit ", " short-term loan ", " non-performing loan ", " credit ", " factoring ", " bill ", " assets transfer ") and time period inquiry marketing program tabulation and given client is arranged.Address list submodule 204 is power tools of the address list that provides of system, and the function of typing and inquiry address list, legal representative, financial executive's information, contacts list is arranged.
The customer profile submodule 211 that second customer management module 21 comprises is instruments of the customer profile that provides of system, and the function of inquiry customer profile, legal representative, financial executive's information, contacts list is arranged;
Financial information submodule 212 is power tools of the financial information that provides of system, the function that mainly comprises has the tabulation of the financial information of formulation, and the tabulation of category (" owning ", " balance sheet ", " profit and loss statement ", " cash flow statement ") and time period inquiry financial information is arranged;
Business contact submodule 213 is power tools of the business contact information that provides of system, and the function of the detailed remarks of category (" all ", " contact letter ", " interview arrangement ") and time period inquiry business contact and designated recorder is arranged;
Credit data submodule 214 is power tools of the credit data information that provides of system, and category (" all ", " giving credit basic data ", " acceptance business ", " discounting business ", " building mortgage loan ", " buyer's credit ", " medium-term and long-term foreign currency giving credit ", " consortium loan ") and time period inquiry credit data and the detailed remarks of designated recorder and the function of annex are arranged;
Internal check submodule 215 is power tools of the internal check information that provides of system, have by product (" owning ", " medium-term and long-term credit ", " short-term loan ", " non-performing loan ", " credit ", " factoring ", " bill ", " assets transfer ", " medium-term and long-term foreign currency giving credit "), report the function of reporting details and annex with designated recorder to a higher authorities for approval to a higher authorities for approval by state (" owning ", " examining ", " not audit ") and time period inquiry;
Marketing progress submodule 216 is power tools of the marketing progress information that provides of system, have by product (" owning ", " medium-term and long-term credit ", " short-term loan ", " non-performing loan ", " credit ", " factoring ", " bill ", " assets transfer ") and time period inquiry progress condition list, the state of progress detail, progress situation comparison diagram (potential volume and amount forceasted), the function of progress situation trend graph (potential volume and amount forceasted);
Accounts information submodule 230 is power tools of account information, and the function of inquiry account tabulation, detailed accounts, amount comparison diagram, account profile is arranged;
Business prompting submodule 217 is power tools of business prompting information, and (" business event notice ", " client's event notice ") arranged by type, and theme and time period inquiry client point out the function of tabulation and detailed remarks;
Audit report submodule 218 is power tools of audit report information, and the function that mainly comprises has the formulation audit report, and (" all ", " longterm loan ", " factoring ") arranged by type, and theme and time period inquiry company follow the tracks of tabulation;
Electronics machine account submodule 219 is power tools of electronics machine account information, the function that mainly comprises has the electronics of formulation machine account, press product (" owning ", " medium-term and long-term credit ", " short-term loan ", " non-performing loan ", " credit ", " factoring ", " bill ", " assets transfer "), by type (" owning ", " release information ", " release information in the duration of an exhibition ", " giving back information ") and time period inquiry machine account tabulation and designated recorder machine account detail;
Non-performing loan submodule 210 is instruments of non-performing loan information operation, the function that mainly comprises has the non-performing loan of formulation managing listings, (" all ", " longterm loan ", " factoring ") by type arranged, by classification (" all ", " normally ", " concern ", " secondary ", " suspicious ", " loss "), press theme and time period inquiry non-performing loan managing listings;
The operation query facility that bad client's submodule 220 is bad customer informations, (" owning ", " my client ") by type arranged, inquire about bad client's statistics by industry (" owning ", " finance ", " telecommunications " " agricultural ", " food manufacturing ") and time period, debit interest client statistics, all kinds of violation amount of money scale maps, the debit interest client is the function of amount of money scale map in violation of rules and regulations.
The 22 traffic volume measurement submodules 221 that statistical analysis module comprises are power tools of traffic statistics, have by industry (" owning ", " finance ", " telecommunications " " agricultural ", " food manufacturing "), press product (" owning ", " medium-term and long-term credit ", " short-term loan ", " non-performing loan ", " credit ", " factoring ", " bill ", " assets transfer "), by Currency Type (" Renminbi ", " dollar ") and time period inquiry client traffic statistics, each product traffic volume measurement of each client, product portfolio amount comparison diagram, each product amount comparison diagram of each client; The analysis submodule 222 that runs off is inquiry job instruments of loss statistical information, (" turnover atrophy ", " balance of deposits is zero ") by type arranged, in less than the ratio in early stage, by industry (" owning ", " finance ", " telecommunications " " agricultural ", " food manufacturing "), add up by Currency Type (" Renminbi ", " dollar ", " Euro ") and time period inquiry loss, each product of each client current period/last comparison diagram, the current period/function of last comparison diagram; It is instruments of contribution degree analytical information inquiry job that contribution degree is analyzed submodule 223, (" value ", " grade ") by type arranged, by industry (" owning ", " finance ", " telecommunications " " agricultural ", " food manufacturing "), press product (" owning ", " short-term loan ", " medium-term and long-term credit ", " demand deposit ", " time deposit ") and time period inquiry contribution degree and be worth statistics, each product contribution degree statistics of each client, contribution degree is worth comparison diagram, and each product contribution degree of each client is worth the function of comparison diagram; Industry analysis submodule 224 is power tools of industry analysis information, have by product (" owning ", " assets operation ", " it is professional to be in debt ", " intermediary service "), by customer type (" owning ", " new account ", " old user ") and time period inquiry industry statistic, the type industry statistic, industry statistic figure, the function of each client's detailed account; Product analysis submodule 225 is power tools of product analysis information, have by industry (" owning ", " finance ", " telecommunications ", " agricultural ", " food manufacturing "), by customer type (" owning ", " new account ", " old user ") and time period inquiry product accounting, the demand deposit statistics, industry statistic figure, the function of each client's detailed account; Plan comparison sub-module 226 is power tools of plan comparison information, has by product (" owning ", " medium-term and long-term credit ", " short-term loan ", " non-performing loan ", " credit ", " factoring ", " bill ", " assets transfer ") and the time period inquiry plan is relatively tabulated, the function of comparison diagram.
Service support module 23 is power tools of service support information, has by classification (" macro policy ", " marketing guide ", " successful case ", " product training ", " solution ", " flow process guidances "), presses product (" owning ", " medium-term and long-term credit ", " short-term loan ", " non-performing loan ", " credit ", " factoring ", " bill ", " assets transfer "), presses industry (" owning ", " telecommunications ", " electric power "), according to keywords inquires about the function of support list and designated recorder details with the time period.
As shown in Figure 4, be the structural drawing of business management subsystem, business management subsystem 3 comprises interconnected job platform maintenance module 31, management platform maintenance module 32, customer account management maintenance module 33, the employee of portion of company maintenance module 34 and application permission maintenance module 35.
Wherein, job platform maintenance module 31 comprises interconnective team schedule submodule 311, team's marketing program submodule 312, markets and report reply submodule 313 and team's business prompting submodule 314 to a higher authorities for approval; Management platform module 32 comprises that interconnective employee's archives submodule 321, employee change submodule 322, person in charge's schedule submodule 323, team's customer analysis submodule 324, consulting support maintenance submodule 325 and form and safeguard submodule 326; Customer account management maintenance module 33 comprises that interconnective service organization safeguards that submodule 331, client-customer manager safeguard the related submodule 333 of safeguarding between submodule 332 and client; The employee of portion of company maintenance module 34 comprises that interconnective managerial setup safeguards that submodule 341, integrated service person manage submodule 342, the operating officer safeguards that submodule 343, customer manager safeguard submodule 344 and office staff's File Maintenance submodule 345; Application permission maintenance module 35 comprises that interconnective job platform function setting submodule 351, management platform function setting submodule 352, managerial setup-service organization's association safeguard submodule 353 and operating officer's search access right submodule 354.
Management platform maintenance module 32, the employee of portion of company maintenance module 34 and application permission maintenance module 35 are connected with operating officer's subsystem 1, and job platform maintenance module 31, customer account management maintenance module 33, the employee of portion of company maintenance module 34 and application permission maintenance module 35 are connected with customer manager's subsystem 2.Job platform maintenance module 31 and management platform maintenance module 32 are respectively applied for maintain customer manager's subsystem 2 and operating officer's subsystem 1.The employee of portion of company maintenance module 34 and application permission maintenance module 35 are modules that the user in business management subsystem 1 and the customer manager's subsystem 2 and function are configured.
Team's schedule submodule 311 that job platform maintenance module 31 comprises checks that according to team and time period the information of team's schedule browses, and can add schedule, management such as modification, deletion; Team's marketing program submodule 312 checks that according to team and time period the details of marketing program browse, and can add deletion, retouching operation to marketing program; Marketing is reported reply submodule 313 to a higher authorities for approval and is checked that according to team and time period marketing reports the details of reply to a higher authorities for approval and browse. and can add deletion, the operation of modification to reporting to a higher authorities for approval; Team's business prompting submodule 314 is according to team, the customer manager, and the time period checks that the details of team's business prompting browse.
Employee's archives 321 that management platform maintenance module 32 connects are used for the inquiry to employee's basic archive information, can inquire about this employee's affiliated corresponding mechanism and client's relevant information thereof.Simultaneously, also can inquire about accordingly its schedule; The employee changes submodule 322 according to the operating officer, the customer manager, and integrated service person, the change reason checks that employee's change conditions browses, and can add employee's change, revises deletion action; Be responsible for schedule submodule 323 and check that according to the operating officer selected operating officer's schedule browses. and interpolation is arranged, the operation of schedule is revised in deletion; Team's customer analysis submodule 324 is according to selected customer type, and the customer manager checks that client's information browses, and can distribute the client who inquires.; Consulting support maintenance submodule 325 is according to type, industry, and issuing time, the customization people checks that the details of case browse, and can add deletion, the operation of modification to case; Form is safeguarded submodule 326 according to mechanism, type, and the type of time period and form generates report data.
The service organization that customer account management maintenance module 33 comprises safeguards submodule 331 according to branch, and subbranch checks that the details of service organization browse, and can add, and revises the operation of deletion; Client-customer manager safeguards that the function of submodule 332 these modules is according to the industry center, industry group, in lines, and subbranch, the customer manager checks that customer manager's information browses, and selected customer manager's client is carried out batch operation; Association safeguards that submodule 333 is for to check that client's details are browsed under the subbranch between the client. and can carry out the maintenance of the superior and the subordinate to selected client.
The managerial setup that the employee of portion of company maintenance module 34 comprises safeguards that submodule 341 browses for checking the details of managerial setup, and can add, and revises the operation of deletion; Integrated service person manages submodule 342 and checks that integrated service person's details are browsed in the mechanism, and can add, and revises the operation of deletion; The operating officer safeguards submodule 343 for to check that operating officer's details are browsed in the managerial setup, and can add, and revises the operation of deletion; The customer manager safeguards submodule 344 for to check that customer manager's details are browsed in the managerial setup, and can add, and revises the operation of deletion; Office staff's File Maintenance submodule 345 is classified according to the academic title, and name checks that office staff's archive information is browsed in the managerial setup, and the operation that can add, revise, delete.
Each module is provided with in 351 pairs of job platforms of job platform function setting submodule that application permission maintenance module 35 comprises; Each module is provided with in 352 pairs of management platforms of management platform function setting submodule; Managerial setup-service organization's association safeguards that submodule 353 browses for checking the marketing institutions of company and the information of service organization, and can carry out related maintenance to marketing institutions and service organization; Operating officer's search access right submodule 354 is according to the industry center, and in lines, subbranch checks that the operating officer's of marketing institutions details browse. and can be provided with operating officer's search access right.
As shown in Figure 5, be the synoptic diagram of technical management subsystem, technical management subsystem 4 comprises interconnected job platform maintenance module 41, management platform maintenance module 42, business platform maintenance module 43, data maintenance module 44, operation platform monitoring module 45 and power user's administration module 46.
Wherein, job platform safeguards that 41 of moulds include an interconnective PC terminal system submodule 411, a PDA terminal system submodule 412, the first application service system submodule 413, the first data service system submodule 414, the first access log submodule 415 and the first fault log submodule 416; Management platform maintenance module 42 also includes interconnective the 2nd PC terminal system submodule 421, the 2nd PDA terminal system submodule 422, the second application service system submodule 423, the second data service system submodule 424, the second access log submodule 425 and the second fault log submodule 426; Business platform maintenance module 43 comprises interconnective the 3rd PC terminal system submodule 431, the 3rd application service system submodule 432, the 3rd data service system submodule 433, the 3rd access log submodule 434 and the 3rd fault log submodule 435; Data maintenance module 44 comprises that interconnective raw data submodule 441, service data submodule 442, database are derived submodule 443, database imports submodule 444, file derivation submodule 445 and file and imports submodule 446; Operation platform monitoring module 45 comprises interconnective application server submodule 451, database server submodule 452, database submodule 453, webserver submodule 454 and network monitoring submodule 455; Power user's administration module 46 includes interconnective system manager's submodule 461 and super service management submodule 462.
The PC terminal system submodule 411 that job platform maintenance module 41 comprises is according to primary module, submodule, module release number, check that with the time details of job platform pc client software management module browse, and can add deletion, the operation of modification to module; The one PDA terminal system submodule 412 is according to primary module, submodule, and module release number and time check that the details of job platform PDA client software administration module browse, and can add deletion, the operation of modification to module; The first application service system submodule 413 is according to primary module, submodule, module release number, time and operation state check that the details of job platform logical end software management module browse, and can add module, deletion, the operation of revising, the first data service system submodule 414 is according to primary module, submodule, module release number, time and operation state check that the details of job platform data preparation end software management module browse, and can add deletion, the operation of modification to module; The first access log submodule 415 is according to user name, the customer manager, and terminal type checks that the details of job platform access log browse; The first fault log submodule 416 is according to the service end title, and the module title checks that the details of job platform fault log browse.
The 2nd PC terminal system submodule 421 that management platform maintenance module 42 comprises is according to primary module, submodule, and module release number and time check that the details of management platform pc client software management module browse; The 2nd PDA terminal system submodule 422 is according to primary module, submodule, and module release number and time check that the details of management platform PDA client software administration module browse, and can add module, deletion, the operation of modification, its; The second application service system submodule 423 is according to primary module, and submodule, module release number, time and operation state check that the details of management platform logical end software management module browse, and can add deletion, the operation of modification to module; The second data service system submodule 424 is according to primary module, submodule, and module release number, time and operation state are checked the details of management platform data preparation end software management module, and can add module, deletion, the operation of modification; The second access log submodule 425 is according to user name, the customer manager, and terminal type checks that the details of management platform access log browse; The second fault log submodule 426 is according to the service end title, and the module title checks that the details of management platform fault log browse.
The 3rd PC terminal system submodule 431 that business platform maintenance module 43 comprises is according to primary module, submodule, module release number, check that with the time details of business platform pc client software management module browse, and can add deletion, the operation of modification to module; The 3rd application service system submodule 432; According to primary module, submodule, module release number, time and operation state check that the details of business platform logical end software management module browse, and can add deletion, the operation of modification to module; The 3rd data service system submodule 433 is according to primary module, and submodule, module release number, time and operation state check that the details of business platform data preparation end software management module browse, and can add deletion, the operation of modification to module; The 3rd access log submodule 434; According to user name, the customer manager, terminal type checks that the details of business platform access log browse; The 3rd fault log submodule 435 is according to the service end title, and the module title checks that the details of business platform fault log browse.
The raw data submodule 441 that data maintenance module 44 comprises is according to database name, and table name, record number check that the information of corporate business raw data browses; Service data submodule 442 is according to database name, and table name, record number check that the information of corporate business service data browses; Database is derived submodule 443 according to database name, and table name, record number check that the information that the corporate business data derive browses, and the operation that data are derived; Database imports submodule 444 according to database name, and table name, record number check that the information of corporate business data importing browses, and the operation that data are imported; File is derived submodule 445 according to type, and the source document number of packages checks that the information that the corporate business file data is derived browses, and the operation that file is derived; File imports submodule 446 according to type, and the source document number of packages checks that the information that the corporate business file data imports browses, and the operation that file is imported.
System manager's submodule that power user's administration module 46 comprises 46 shows that company's system administrator information browse, and can add, management such as modification, deletion; Super service management submodule 462 shows that the corporate business Administrator Infos browse, and can add, management such as modification, deletion.
Therefore the present invention is easy to use very convenient, has saved user's time cost; And maintenance and construction cost are low, have saved financial cost; And good confidentiality, use as safe as a house.
It should be noted last that, above embodiment is only unrestricted in order to the technical scheme of explanation invention, although invention is had been described in detail with reference to preferred embodiment, those of ordinary skill in the art is to be understood that, can make amendment or be equal to replacement the technical scheme of invention, and not break away from the spirit and scope of invention technical scheme.
Claims (23)
1, a kind of data system based on bank information, comprising
One operating officer's subsystem (1);
One customer manager's subsystem (2) is connected with described operating officer's subsystem, is used for uploading the marketing message of bank's marketing process and the problem information that needs are handled to described operating officer's subsystem;
One business management subsystem (3) is connected with customer manager's subsystem with described operating officer's subsystem, is used for business support is carried out in the normal operation of above-mentioned customer manager's subsystem and operating officer's subsystem;
One technical management subsystem (4), be connected with business management subsystem with described operating officer's subsystem, customer manager's subsystem, be used for technical support is carried out in the normal operation of above-mentioned customer manager's subsystem, operating officer's subsystem and business management subsystem.
2, the data system based on bank information according to claim 1, wherein said operating officer's subsystem (1) comprise interconnective task management module (10), employees module (11), first customer management module (12), business diagnosis module (13), support operation module (14) and statistical report form module (15).
3, the data system based on bank information according to claim 2, wherein said task management module (10) comprise that interconnective task arrangement submodule (101), working report submodule (102), index plan submodule (103), individual schedule submodule (104), individual report submodule (105), address list submodule (106), team's schedule submodule (107), job record submodule (108) and personal record submodule (109).
4, the data system based on bank information according to claim 2, wherein said employees module (11) comprise interconnected archives submodule (111), evaluation submodule (112), business demand submodule (113), examination submodule (114) and change submodule (115).
5, data system based on bank information according to claim 2, wherein said first customer management module (12) includes interconnective archives submodule (121), contact submodule (122), follow the tracks of report submodule (123), credit data submodule (124), account's submodule (125), machine account submodule (126), internal check submodule (127), business collaboration submodule (128), financial information submodule (129), client's distribution sub module (120), business prompting submodule (130), bad client's submodule (140) and progress submodule (150).
6, the data system based on bank information according to claim 2, wherein said business diagnosis module (13) comprise interconnective traffic volume measurement submodule (131), run off and analyze submodule (132), contribution degree analysis submodule (133), industry analysis submodule (134), achievement unusual fluctuation submodule (135), plan comparison sub-module (136) and product analysis submodule (137).
7, the data system based on bank information according to claim 2, wherein said customer manager's subsystem (2) comprises interconnected information administration module (20), second customer management module (21), statistical analysis module (22) and service support module (23), described information administration module is connected with the task management module, described second customer management module is connected with first customer management module, and described service support module is connected with support operation module.
8, the data system based on bank information according to claim 7, wherein said information administration module (20) comprise interconnective work schedule submodule (201), working report submodule (202), marketing program submodule (203) and address list submodule (204).
9, data system based on bank information according to claim 7, wherein said second customer management module (21) comprises interconnective customer profile submodule (211), financial information submodule (212), business contact submodule (213), credit data submodule (214), internal check submodule (215), marketing progress submodule (216), business prompting submodule (217), audit report submodule (218), electronics machine account submodule (219), non-performing loan submodule (210), bad client's submodule (220) and accounts information submodule (230).
10, the data system based on bank information according to claim 7, wherein said statistical analysis module (22) comprise interconnective traffic volume measurement submodule (221), run off and analyze submodule (222), contribution degree analysis submodule (223), industry analysis submodule (224), product analysis submodule (225) and plan comparison sub-module (226).
11, the data system based on bank information according to claim 7, wherein said business management subsystem (3) comprise interconnected job platform maintenance module (31), management platform maintenance module (32), customer account management maintenance module (33), the employee of portion of company maintenance module (34) and application permission maintenance module (35); Described management platform maintenance module (32), the employee of portion of company maintenance module (34) and application permission maintenance module (35) are connected with operating officer's subsystem (1); Job platform maintenance module (31), customer account management maintenance module (33), the employee of portion of company maintenance module (34) and application permission maintenance module (35) are connected with customer manager's subsystem (2).
12, the data system based on bank information according to claim 11, wherein said job platform maintenance module (31) comprise interconnective team's schedule submodule (311), team's marketing program submodule (312), market and report reply submodule (313) and team's business prompting submodule (314) to a higher authorities for approval.
13, the data system based on bank information according to claim 11, wherein said management platform module (32) comprise that interconnective employee's archives submodule (321), employee change submodule (322), person in charge's schedule submodule (323), team's customer analysis submodule (324), consulting support maintenance submodule (325) and form and safeguard submodule (326).
14, the data system based on bank information according to claim 11, wherein said customer account management maintenance module (33) comprise that interconnective service organization safeguards that submodule (331), client-customer manager safeguard the related submodule (333) of safeguarding between submodule (332) and client.
15, the data system based on bank information according to claim 11, the employee of portion of wherein said company maintenance module (34) comprise that interconnective managerial setup safeguards that submodule (341), integrated service person manage submodule (342), the operating officer safeguards that submodule (343), customer manager safeguard submodule (344) and office staff's File Maintenance submodule (345).
16, the data system based on bank information according to claim 11, wherein said application permission maintenance module (35) comprise that interconnective job platform function setting submodule (351), management platform function setting submodule (352), managerial setup-service organization's association safeguard submodule (353) and operating officer's search access right submodule (354).
17, the data system based on bank information according to claim 1, wherein said technical management subsystem (4) comprise interconnected job platform maintenance module (41), management platform maintenance module (42), business platform maintenance module (43), data maintenance module (44), operation platform monitoring module (45) and power user's administration module (46).
18, the data system based on bank information according to claim 17, wherein said job platform maintenance module (41) include an interconnective PC terminal system submodule (411), a PDA terminal system submodule (412), the first application service system submodule (413), the first data service system submodule (414), the first access log submodule (415) and the first fault log submodule (416).
19, the data system based on bank information according to claim 17, wherein said management platform maintenance module (42) also include interconnective the 2nd PC terminal system submodule (421), the 2nd PDA terminal system submodule (422), the second application service system submodule (423), the second data service system submodule (424), the second access log submodule (425) and the second fault log submodule (426).
20, the data system based on bank information according to claim 17, wherein said business platform maintenance module (43) comprise interconnective the 3rd PC terminal system submodule (431), the 3rd application service system submodule (432), the 3rd data service system submodule (433), the 3rd access log submodule (434) and the 3rd fault log submodule (435).
21, the data system based on bank information according to claim 17, wherein said data maintenance module (44) comprise that interconnective raw data submodule (441), service data submodule (442), database are derived submodule (443), database imports submodule (444), file derivation submodule (445) and file and imports submodule (446).
22, the data system based on bank information according to claim 17, wherein said operation platform monitoring module (45) comprise interconnective application server submodule (451), database server submodule (452), database submodule (453), webserver submodule (454) and network monitoring submodule (455).
23, the data system based on bank information according to claim 17, wherein said power user's administration module (46) include interconnective system manager's submodule (461) and super service management submodule (462).
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2005100901634A CN1719474A (en) | 2005-08-11 | 2005-08-11 | Data system based on bank information |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2005100901634A CN1719474A (en) | 2005-08-11 | 2005-08-11 | Data system based on bank information |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101739618A (en) * | 2009-12-21 | 2010-06-16 | 北京世纪互联宽带数据中心有限公司 | Integrated service processing system |
| CN102663645A (en) * | 2012-03-29 | 2012-09-12 | 苏州工业园区凌志软件有限公司 | Integrated management system of investment bank and realization method thereof |
| CN107730217A (en) * | 2017-11-10 | 2018-02-23 | 上海申磊信息科技有限公司 | A kind of business model method of customer relation management |
| CN111681040A (en) * | 2020-05-24 | 2020-09-18 | 杭州云徙科技有限公司 | Application system of full-contact member marketing |
| CN112135000A (en) * | 2020-08-31 | 2020-12-25 | 安徽永旋通讯科技有限公司 | Information management platform for value-added telecommunication service |
| CN114153903A (en) * | 2022-02-07 | 2022-03-08 | 中国民航信息网络股份有限公司 | Data display method and related system |
-
2005
- 2005-08-11 CN CNA2005100901634A patent/CN1719474A/en active Pending
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101739618A (en) * | 2009-12-21 | 2010-06-16 | 北京世纪互联宽带数据中心有限公司 | Integrated service processing system |
| CN102663645A (en) * | 2012-03-29 | 2012-09-12 | 苏州工业园区凌志软件有限公司 | Integrated management system of investment bank and realization method thereof |
| CN107730217A (en) * | 2017-11-10 | 2018-02-23 | 上海申磊信息科技有限公司 | A kind of business model method of customer relation management |
| CN111681040A (en) * | 2020-05-24 | 2020-09-18 | 杭州云徙科技有限公司 | Application system of full-contact member marketing |
| CN112135000A (en) * | 2020-08-31 | 2020-12-25 | 安徽永旋通讯科技有限公司 | Information management platform for value-added telecommunication service |
| CN114153903A (en) * | 2022-02-07 | 2022-03-08 | 中国民航信息网络股份有限公司 | Data display method and related system |
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Open date: 20060111 |