CN1710856A - Information interaction system and method - Google Patents
Information interaction system and method Download PDFInfo
- Publication number
- CN1710856A CN1710856A CN 200410027737 CN200410027737A CN1710856A CN 1710856 A CN1710856 A CN 1710856A CN 200410027737 CN200410027737 CN 200410027737 CN 200410027737 A CN200410027737 A CN 200410027737A CN 1710856 A CN1710856 A CN 1710856A
- Authority
- CN
- China
- Prior art keywords
- information
- hyperlink
- interaction
- instant communication
- instant messaging
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 230000003993 interaction Effects 0.000 title claims abstract description 59
- 238000000034 method Methods 0.000 title claims description 26
- 230000002452 interceptive effect Effects 0.000 claims abstract description 10
- 238000010586 diagram Methods 0.000 description 7
- 230000001413 cellular effect Effects 0.000 description 2
- UIDUJXXQMGYOIN-UHFFFAOYSA-N aromadendrin Natural products CC1(C)C2C1CCC(C)C1C2C(C)CC1 UIDUJXXQMGYOIN-UHFFFAOYSA-N 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000009395 breeding Methods 0.000 description 1
- 230000001488 breeding effect Effects 0.000 description 1
- 230000010006 flight Effects 0.000 description 1
- 230000002093 peripheral effect Effects 0.000 description 1
Images
Landscapes
- Information Transfer Between Computers (AREA)
- Computer And Data Communications (AREA)
Abstract
The information interactive system includes following parts: instant communication server, connected to the said instant communication server, facilitator of information service provides customized text information for the instant communication server; connected to instant communication server through network, instant communication client end. The instant communication client end includes hyperlink decoder in use for decoding customized text information provided by facilitator, and a man-machine interacted window in use for displaying decoded hyperlink message and man-machine interaction. Advantages are: man-machine interaction can be carried out by pointing and clicking, not need of imputing values or key words based on specific grammar; easy of use and reducing error rate of interaction.
Description
Technical Field
The present invention relates to the field of communications, and in particular, to an information interaction system and method in an information service.
Background
An interactive system for information service, such as a directory query system, a financial service desk or a consulting help desk, generally, the interactive method between the system and the user is to submit service items predefined by the system to the user, wherein each service item corresponds to a program segment; the user submits reaction information made according to the service items of the system; then the system identifies and analyzes the reaction information submitted by the user; and the system submits further service items according to the analysis result until the user obtains specific service content to end the conversation. Such techniques may be referred to in chinese patent application 96190136.5.
In addition, the interactive system can also establish a structured man-machine interaction template, a structured dynamic database and a structured data coding, converting, matching and interpreting method, and embed the structured man-machine interaction template, the structured dynamic database and a program for realizing the structured data coding, converting, matching and interpreting method into corresponding devices of communication networks such as a cellular network, an Internet network and the like to establish a structured information service system; the structured service system embedded in the corresponding equipment of the cellular network and the Internet is utilized to provide the service of releasing, storing and retrieving the structured short messages for the users.
However, in the field of information content service at present, no matter what way the above is implemented, the interaction (i.e., man-machine interaction) between the service system and the user is performed through text information as an interaction way, and the main flow is as follows: the service end firstly sends the service content and the corresponding keywords (the keywords and the grammar thereof are predefined by the service provider) to the user end through the text message, the user inputs the keywords and the query content to select the corresponding service content, and the service end then reuses the information required by the user according to the keywords input by the user. Such as "robot canvas" of MSN of the micro software company, when a user requests the "canvas" to provide an information service, the user has to input the service contents in the session box, and as shown in fig. 1, if the user needs to inquire about the Train schedule of T96, the user has to input "Train: t96 ", the system will revert to" T96 air-conditioned Shenzhen (SZ)16:45 → Wuchang (WC) next day 06:20 full journey: the 1216 km route: shenzhen (SZ) Chen automobile Dongguan (DG)17:46 Guangzhou Dong (GZD)19:04 Shaoguan (SG)21:35 Chenzhou (CZ)23:14 Changsha (CS)02:43 Xianning (XN)05:28 Wuchang (WC)06:20 ". If the user does not remember the keywords or the grammar thereof required by the query, the related keywords and the grammar thereof also need to be queried through Help. For users, such an interaction mode is obviously inconvenient, and keywords specified by a service party need to be input continuously; for a service party, the keywords are manually input by a user, so that the error probability is high, the interaction times are increased, and the service efficiency is reduced.
Disclosure of Invention
In order to solve the problem existing in the current information interaction process by completely manual input, the invention provides an information interaction system, which comprises an instant communication server and an instant communication client connected with the instant communication server through a network, and is characterized in that: the instant communication client comprises a hyperlink decoder used for decoding the information content into hyperlink information and a man-machine interaction window used for displaying the hyperlink information and carrying out man-machine interaction. Wherein,
the system also includes an information service provider that provides information content to the instant messaging system.
The information service provider customizes the text information according to the rule, and sets different attributes for the customized text information, wherein the attributes comprise values, keywords and internet addresses.
The instant communication client also comprises an instant communication client main program and a session window for instant communication interaction.
The man-machine interactive window is also used for judging the attribute of the hyperlink message.
The hyperlink message includes a hyperlink and associated textual information.
The invention also provides an information interaction method, which is realized by an instant communication system comprising an instant communication server and an instant communication client, and comprises the following steps:
a) the information service provider customizes the information content to text information according to the coding rule;
b) the instant communication system decodes the text information into hyperlink information after receiving the text information and displays the hyperlink information on the instant communication client;
c) the instant communication system receives the click request of the user to the hyperlink message, and man-machine interaction is realized.
Wherein the step a) further comprises: the information service provider sets attributes for the customized text information, wherein the attributes comprise values, keywords and internet addresses.
The decoding of the text message into the hyperlink message in the step b) is completed by the instant messaging client.
The method also comprises the following steps between the steps a) and b):
a1) the information service provider transmits the customized text information to the instant messaging server;
a2) and the instant messaging server transmits the text information to an instant messaging client.
The step c) comprises the following steps:
c1) the instant communication system receives a click request of a user to the hyperlink message;
c2) and the instant communication system judges according to the attribute of the hyperlink corresponding to the click request and performs corresponding processing according to different attributes of the hyperlink.
The step c2) further comprises:
c21) if the attribute of the hyperlink corresponds to the internet address, calling a browser to access the corresponding internet webpage;
c22) if the attribute of the hyperlink is a value, directly replying the value of the hyperlink to an information service provider;
c23) if the attribute of the hyperlink is a keyword, the keyword is automatically input into an input box of the instant messaging client.
The step c23) further comprises: after the instant communication client automatically inputs keywords, moving the focus to an input box; and replying the query content input by the user to the information service provider together with the keywords.
The processes of receiving the click request of the user to the hyperlink message and realizing the man-machine interaction are all completed by the instant communication client.
The invention has the beneficial effects that: in the information interaction process, a user does not need to carry out a large amount of input, so that the user operation is more convenient, and the information interaction efficiency is improved; and the probability of errors is greatly reduced.
Drawings
FIG. 1 is a schematic diagram of prior art information interaction;
FIG. 2 is a diagram of an information interaction system according to the present invention;
FIG. 3 is a flow chart of information interaction according to the present invention;
FIG. 4 is a schematic diagram of information interaction according to the present invention;
FIG. 5 is another schematic diagram of information interaction according to the present invention;
FIG. 6 is a further schematic diagram of information interaction in accordance with the present invention;
Detailed Description
The invention is explained in more detail below with reference to the figures and examples:
referring to fig. 2, the information interactive system 100 according to the present invention includes an instant messaging system and an information service provider 40 providing information service contents, wherein the instant messaging system includes an instant messaging server 10 and an instant messaging client 20 connected to each other through a network 30.
The information service provider 40 is a content provider that provides various information services including information services in various aspects of life, entertainment, finance, sports, travel, and the like. The information service provider 40 customizes the various information service contents as text information according to the encoding rule defined by the instant messaging system, sets attributes of the customized text information, including values, keywords, and internet addresses, and provides the text information to the instant messaging server 10.
The instant messaging system can not only realize the functions of the present invention, but also meet the traditional instant messaging requirements of users, so the instant messaging server 10 of the instant messaging system and the network 30 connecting the instant messaging server and the client are consistent with the prior art, and the details are not repeated herein.
The instant communication client comprises an instant communication client main program 2l, a hyperlink decoder 22 connected with the instant communication client main program 21, a human-computer interaction window 23 and an instant communication session window 24. The main program 21 of the instant messaging client is used for transmitting the interactive information in the information service in addition to executing the conventional instant messaging function. The hyperlink decoder 22 is used for decoding the text format information content provided by the information service provider 40 into hyperlink messages, which include the hyperlink format information content and the related information for explaining or explaining the hyperlinks, such as hyperlink messages "Sports(European cup, five football league scores, ranks, leader board, NBA.) ", wherein"SportsIs a hyperlink, and "Sports"the following" (european cup, five soccer league score, rank, leader board, nba.) "is the relevant information for explanation or explanation (in this specification, the word + underline indicates a hyperlink). The human-computer interaction window 23 is used for displaying the hyperlink message and for the user to interact with the hyperlink message in a mouse click mode. The hyperlink message "sports (European cup, five football leagues score, ranking, shooting list, NBA.)" is decoded into hyperlink message by the hyperlink decoder 22 and then is directly displayed on the man-machine interaction window 23, and the user clicks the hyperlink "Sports"thereafter, the human-computer interaction window 23 is judged according to the attribute of the hyperlink, after judgment"Body Exercise of child"if the attribute is a value, the value is directly added"Fallow and breeding'reply to the information service provider 40 through the network 30 and the instant messaging server 10, the information service provider 40 then according to the value'Sports"Return information"
Sports menu
European cup race program query
Rank of each big tournament..
[ Return to Main Ledan]”
Of course, the information provided by the information service provider 40 is still in text format, decoded into the hyperlink message by the hyperlink decoder 22 and displayed on the human-computer interaction window 23, unless it is the last information that the user needs to interact with no longer. The instant messaging session window 24 is used for conventional instant messaging functions.
Referring to fig. 3, first, an information service provider 40 customizes all information service contents provided by the information service provider into information in a text format according to a regulation or a provided coding rule of an instant messaging operator or an instant messaging system, and sets attributes of the customized text information, wherein the attributes include values, keywords, and internet addresses, in step 210; in step 220, the information service provider 40 transmits the customized text message to the instant messaging server 10; step 230, the instant messaging server 10 transmits the received text message to each online or demand-making instant messaging client 20; in step 240, the instant messaging client 240 decodes the received text message into a hyperlink message according to the encoding rule, wherein the hyperlink message includes a hyperlink and related information thereof, as described above; in step 250, the instant messaging client displays the decoded hyperlink message in its interactive window, such as the hyperlink information displayed on the information interaction diagrams shown in fig. 4 and 5.
In step 260, after the user operates the hyperlink message, a request for the user to click the hyperlink is received; in fact, since all the information contents are hyperlinks, the user can conveniently operate with a mouse, i.e. mouse click, or certainly operate with a keyboard or other peripheral devices. In step 270, the instant messaging client 20 determines the attribute of the hyperlink according to the click request of the user or the hyperlink clicked by the user: step 281, if the attribute of the hyperlink is corresponding to the internet address, then call the browser to access the corresponding internet webpage (step 291), please refer to the information interaction diagram shown in fig. 4, and "take to my home" in the last line of the interaction windowhttp：//www.xiaoi.comSee "in which hyperlink"http：//www.xiaoi.com"the attribute is the corresponding internet address, of course"http：//www.xiaoi.com"can also be expressed in words, such as"Family of small I", its attribute still corresponds to the internet address, and therefore the browser is also invoked to access the corresponding internet web page.
If the hyperlink attribute is a value, at step 282, the value is returned directly to the information service provider 40 (step 293), which of course can be via the network 30 and the instant messaging server 10. Referring to both FIG. 4 and FIG. 5, when the user clicks on a hyperlink "Traveling out", then will value"Traveling out"reply to the information service provider 40, the information service provider 40 returns the information shown in fig. 5 according to the content of the value, and of course, the information shown in fig. 5 returned by the information service provider 40 must be decoded as described in step 240.
283, if the attribute of the hyperlink is a keyword, automatically inputting the keyword into the interactive window of the instant messaging client without the user manually inputting the keyword, and providing the user with an input operation (292) after moving the focus to the automatically input keyword in the input box, as shown in fig. 5, when the user clicks the hyperlink "Querying flights"Back, keyword" flight: "will be automatically entered into the input box and focus will be moved to" flight: after "the user inputs" shenzhen beijing "and confirms, the instant messaging client 20 will transmit the keyword" flight: "and the query content" Shenzhen Beijing "inputted by the user are transmitted back to the information service provider 40 (step 293), and the information service provider 40 feeds back the information shown in FIG. 7, i.e. all flight information from Shenzhen to Beijing, according to the query content. Because the keywords and the grammar thereof are automatically input and do not need to be manually input by a user, the problems of grammar mismatch or input errors and the like can be avoided.
In the method 200 for information interaction of the present invention, the processes provided in the above embodiments are the best implementation, and the decoding of the text information and the attribute determination and processing in the human-computer interaction process in the processes are all completed at the instant messaging client, and these processes can also be completed at the instant messaging server.
Claims (15)
1. An information interaction system comprises an instant messaging server and an instant messaging client connected with the instant messaging server through a network, and is characterized in that: the instant communication client comprises a hyperlink decoder used for decoding the information content into hyperlink information and a man-machine interaction window used for displaying the hyperlink information and carrying out man-machine interaction.
2. The information interaction system of claim 1, wherein: also included is an information service provider that provides information content to the instant messaging system.
3. The information interaction system of claim 2, wherein: the information service provider provides the customized text information according to the rules.
4. The information interaction system of claim 3, wherein: the information service provider sets different attributes for the customized text information, wherein the attributes comprise values, keywords and internet addresses.
5. The information interaction system of claim 1, wherein: the instant communication client also comprises an instant communication client main program and a session window for instant communication interaction.
6. The information interaction system of claim 4, wherein: the man-machine interactive window is also used for judging the attribute of the hyperlink message.
7. The information interaction system of claim 1, wherein: the hyperlink message includes a hyperlink and associated textual information.
8. An information interaction method is realized by an instant messaging system comprising an instant messaging server and an instant messaging client, and is characterized by comprising the following steps:
a) the information service provider customizes the information content to text information according to the coding rule;
b) the instant communication system decodes the text information into hyperlink information after receiving the text information and displays the hyperlink information on the instant communication client;
c) the instant communication system receives the click request of the user to the hyperlink message, and man-machine interaction is realized.
9. The method of information interaction of claim 8, wherein: the step a) further comprises: the information service provider sets attributes for the customized text information, wherein the attributes comprise values, keywords and internet addresses.
10. The method of information interaction of claim 8, wherein: the decoding of the text message into the hyperlink message in the step b) is completed by the instant messaging client.
11. The method of information interaction of claim 10, wherein: between steps a) and b) further comprising the steps of:
a1) the information service provider transmits the customized text information to the instant messaging server;
a2) and the instant messaging server transmits the text information to an instant messaging client.
12. The method of information interaction of claim 8, wherein: the step c) comprises the following steps:
c1) the instant communication system receives a click request of a user to the hyperlink message;
c2) and the instant communication system judges according to the attribute of the hyperlink corresponding to the click request and performs corresponding processing according to different attributes of the hyperlink.
13. The method of information interaction of claim 12, wherein: the step c2) further comprises:
c21) if the attribute of the hyperlink corresponds to the internet address, calling a browser to access the corresponding internet webpage;
c22) if the attribute of the hyperlink is a value, directly replying the value of the hyperlink to an information service provider;
c23) if the attribute of the hyperlink is a keyword, the keyword is automatically input into an input box of the instant messaging client.
14. The method of information interaction of claim 13, wherein: the step c23) further comprises: after the instant communication client automatically inputs keywords, moving the focus to an input box; and replying the query content input by the user to the information service provider together with the keywords.
15. The method of information interaction according to claim 8, 12, 13 or 14, wherein: the processes of receiving the click request of the user to the hyperlink message and realizing the man-machine interaction are all completed by the instant communication client.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2004100277379A CN100372282C (en) | 2004-06-17 | 2004-06-17 | Information interaction system and method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2004100277379A CN100372282C (en) | 2004-06-17 | 2004-06-17 | Information interaction system and method |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN1710856A true CN1710856A (en) | 2005-12-21 |
| CN100372282C CN100372282C (en) | 2008-02-27 |
Family
ID=35707044
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNB2004100277379A Expired - Lifetime CN100372282C (en) | 2004-06-17 | 2004-06-17 | Information interaction system and method |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN100372282C (en) |
Cited By (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100459742C (en) * | 2006-05-25 | 2009-02-04 | 姚学民 | Multi-task information interactive system and method based on short message text |
| CN100505706C (en) * | 2006-09-25 | 2009-06-24 | 钱晓东 | Method for providing and using WEB service on instant communication platform |
| CN101184061B (en) * | 2007-12-17 | 2010-06-09 | 腾讯科技（深圳）有限公司 | Prompting method, device and instant communication terminal in instant communication |
| CN102314511A (en) * | 2011-09-16 | 2012-01-11 | 李建成 | Hyperlink attaching method and system |
| CN101990094B (en) * | 2009-08-05 | 2012-11-21 | 炬力集成电路设计有限公司 | Code stream analysis method and device |
| WO2014008811A1 (en) * | 2012-07-11 | 2014-01-16 | 腾讯科技（深圳）有限公司 | Method, system and server for pushing information |
| CN103684977A (en) * | 2012-09-12 | 2014-03-26 | 阿里巴巴集团控股有限公司 | Information transmission method and device and information display method and device |
| CN105143829A (en) * | 2013-04-23 | 2015-12-09 | 大众汽车有限公司 | Method for communication between a transmitter and a vehicle, and corresponding apparatus |
| CN105631645A (en) * | 2016-01-07 | 2016-06-01 | 广州市科南软件有限公司 | Method and system for information interaction on business approval page of online business approval system |
| CN106066850A (en) * | 2016-05-30 | 2016-11-02 | 乐视控股（北京）有限公司 | A kind of content processing method and device |
Family Cites Families (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6088515A (en) * | 1995-11-13 | 2000-07-11 | Citrix Systems Inc | Method and apparatus for making a hypermedium interactive |
| JP2004515846A (en) * | 2000-10-03 | 2004-05-27 | ラングフォード，ロナルド，エヌ | How to find web pages by using visual images |
| WO2002089058A1 (en) * | 2001-04-30 | 2002-11-07 | Activemap Llc | Interactive electronically presented map |
| AU2003100952A4 (en) * | 2002-11-25 | 2004-01-22 | Simons, David Noel Mr | Intuitive Click & Discover Web Interface |
-
2004
- 2004-06-17 CN CNB2004100277379A patent/CN100372282C/en not_active Expired - Lifetime
Cited By (14)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100459742C (en) * | 2006-05-25 | 2009-02-04 | 姚学民 | Multi-task information interactive system and method based on short message text |
| CN100505706C (en) * | 2006-09-25 | 2009-06-24 | 钱晓东 | Method for providing and using WEB service on instant communication platform |
| CN101184061B (en) * | 2007-12-17 | 2010-06-09 | 腾讯科技（深圳）有限公司 | Prompting method, device and instant communication terminal in instant communication |
| CN101990094B (en) * | 2009-08-05 | 2012-11-21 | 炬力集成电路设计有限公司 | Code stream analysis method and device |
| CN102314511A (en) * | 2011-09-16 | 2012-01-11 | 李建成 | Hyperlink attaching method and system |
| CN103546362A (en) * | 2012-07-11 | 2014-01-29 | 腾讯科技（深圳）有限公司 | Method, system and server for pushing information |
| WO2014008811A1 (en) * | 2012-07-11 | 2014-01-16 | 腾讯科技（深圳）有限公司 | Method, system and server for pushing information |
| CN103546362B (en) * | 2012-07-11 | 2018-05-25 | 腾讯科技（深圳）有限公司 | Method, system and the server pushed into row information |
| US10530895B2 (en) | 2012-07-11 | 2020-01-07 | Tencent Technology (Shenzhen) Company Limited | Method, system and server for pushing information |
| CN103684977A (en) * | 2012-09-12 | 2014-03-26 | 阿里巴巴集团控股有限公司 | Information transmission method and device and information display method and device |
| CN105143829A (en) * | 2013-04-23 | 2015-12-09 | 大众汽车有限公司 | Method for communication between a transmitter and a vehicle, and corresponding apparatus |
| CN110686692A (en) * | 2013-04-23 | 2020-01-14 | 大众汽车有限公司 | Method for communicating between a transmitter and a vehicle and corresponding device |
| CN105631645A (en) * | 2016-01-07 | 2016-06-01 | 广州市科南软件有限公司 | Method and system for information interaction on business approval page of online business approval system |
| CN106066850A (en) * | 2016-05-30 | 2016-11-02 | 乐视控股（北京）有限公司 | A kind of content processing method and device |
Also Published As
| Publication number | Publication date |
|---|---|
| CN100372282C (en) | 2008-02-27 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN1084498C (en) | Communication interconnected network | |
| KR100845375B1 (en) | Conducting internet search from an instant messenging application | |
| CN1160700C (en) | System and method for providing network coordinated conversational services | |
| US20070043878A1 (en) | Virtual robot communication format customized by endpoint | |
| CN101065748A (en) | Method and system for processing queries initiated by users of mobile devices | |
| CN101067858A (en) | Network advertisment realizing method and device | |
| CN1754165A (en) | Host-based intelligent results related to a character stream | |
| US20080045190A1 (en) | System and method of live data search on a mobile device | |
| CN1602482A (en) | System and method to facilitate translation of communications between entities over a network | |
| CN1719784A (en) | A method for handling a multi-modal dialog | |
| CN101047654A (en) | Immediate communication system and method based on WAP | |
| CN1909552A (en) | Information calling method and system | |
| CN1710856A (en) | Information interaction system and method | |
| CN101079784A (en) | Internet resource searching method and its searching system | |
| CN101075239A (en) | Composite searching method and system | |
| CN1584906A (en) | System for sending and receiving an electronic mail | |
| CN101075234A (en) | Method and system for inputting WAP browser | |
| CN1797301A (en) | Digital information search method and system | |
| CN100456293C (en) | Information fast searching device, client end, system and method | |
| CN1783850A (en) | Searching method and system based on immediate communication platform | |
| US20020062349A1 (en) | Information processing system, method for message communications, recording medium, and computer program | |
| CN1842062A (en) | Method and system for instant communication off-line response | |
| CN1427394A (en) | Speech sound browsing network | |
| CN1905598A (en) | Method and system for searching and obtaining WAP network address based on speech identifying technique | |
| CN102957711A (en) | Method and system for realizing website address location on television set by voice |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CX01 | Expiry of patent term |
Granted publication date: 20080227 |
|
| CX01 | Expiry of patent term |