CN1464463A - Mobile dealer distribution system and method thereof - Google Patents
Mobile dealer distribution system and method thereof Download PDFInfo
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- CN1464463A CN1464463A CN 02134245 CN02134245A CN1464463A CN 1464463 A CN1464463 A CN 1464463A CN 02134245 CN02134245 CN 02134245 CN 02134245 A CN02134245 A CN 02134245A CN 1464463 A CN1464463 A CN 1464463A
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Abstract
The invention discloses a mobile dealer distribution system and method thereof. Using a mobile terminal for business activities assistance, The system includes a database server, a mobile business server and a mobile terminal. The mobile terminal downloads the business trip arrangement in the mobile business server to assist the completion of business activities. The business trip arrangement is generated by the application program module of the mobile business server according to the data in the database server. At the same time, the mobile terminal records the process of business activities and up-links the process data to the mobile business server to update the data stored in the database server.
Description
[technical field]
The present invention relates to a kind of auxiliary system and method that carries on business of portable terminal that utilizes, particularly a kind of mobile commerce server that utilizes is arranged commercial affairs visit stroke, and assists the system and method that carries on business at distribution with portable terminal.
[background technology]
Traditional business model is carried out the propagation of information via traditional information and communication modes, not only expends the transmission in the data of processing of too much time and manpower, more can be owing to the commerce that the transmission mistake that occurs causes being difficult to estimate is lost.Its defective is conspicuous: information comes and goes time-consuming, client can't in time obtain required information; Enterprise headquarters can't in time provide strategy support; Information transmits wrong risk height; Communication cost height and customer satisfaction are low etc.
Along with Internet development, the ecommerce that mainly realizes with electronic bits of data exchange (Electronic DataInterchange) and internet has appearred.It allows traditional business workflow be converted into electron stream, information flow traditional business workflow digitizing, electronization, has broken through spatio-temporal limitation, has improved the efficient of commercial operation greatly, and has reduced cost effectively.It also can be enterprise abundant information resources is provided, and creates more commercial opportunities.Enterprise and client's distance has been shortened in the appearance of ecommerce, makes the client can in time understand the information of product, and can in time get in touch by network and enterprise.Enterprise is also more quick and easy aspect the processing customer data.As November 15 calendar year 2001 disclosed publication number be 20010042020, the United States Patent (USP) of " develop electronic commerce method " (Methodfor Increasing Electronic Business) by name, it provides product information by a computing machine for the client, and the client also passes through a computing machine to the purchase intention of enterprise's transmission to product, finally concludes the transaction.Yet, in this process of exchange, obviously do not exist enterprise to exchange with the direct of client, the client can't understand the further data of enterprise and products thereof, and requirement and the suggestion of client to product also can't be understood by enterprise.
[summary of the invention]
The invention provides a distribution mobile business affairs system and a method, generate commercial affairs visit stroke by a mobile commerce server, portable terminal is visited the stroke download with commercial affairs then, be used for assisting and carry out commercial routing, and reality is visited stroke recording and uploaded to mobile commerce server so that the data in the database server is upgraded.
Mobile commerce server in this system comprises an application program module at least, be used for generating the commercial affairs visit stroke that indirect activities person finishes commercial activity according to the data of database server, and the corresponding data in the data change database server of the last Service Period commercial activity implementation status of uploading according to portable terminal.Portable terminal in this system comprises a visit stroke module at least, is used for indirect activities person and carries on business; One actual visit data processing module is used to write down commercial activity information.
The present invention also provides a distribution Mobile business method.At first the application program module in the mobile commerce server generates commercial affairs visit stroke according to the data in the database server.The portable terminal commercial affairs visit stroke of downloading the same day from mobile commerce server carries out commercial call activities with indirect activities person then, and the actual visit of the last Service Period in portable terminal stroke is uploaded to mobile commerce server so that the related data in the database server is upgraded.Commercial affairs visit beginning, at first portable terminal reads the visit object flag, and shows visit object data according to the information of reading in.Visit stroke module in the portable terminal shows backlog then, and commercial operation is carried out in prompting.Simultaneously, actual visit stroke module receives user's input, and details is carried out in the record commercial affairs.All backlogs dispose, and the stroke data of actual visit data processing module summary record generates the visit form.
By distribution mobile business affairs system provided by the invention and method, enterprise can in time exchange with the client, has reduced the mistake that occurs during information is transmitted.Simultaneously also standard the business workflow of enterprise, strengthened the decision support of enterprise, help increasing customer satisfaction degree.
[description of drawings]
Fig. 1 is distribution mobile business affairs system of the present invention and method hardware structure diagram.
Fig. 2 is distribution mobile business affairs system of the present invention and each data of method Mobile business and database diagram.
Fig. 3 is distribution mobile business affairs system of the present invention and method mobile terminal function module map.
Fig. 4 is the operation process chart that uses portable terminal to carry on business in distribution mobile business affairs system of the present invention and the method.
Fig. 5 is distribution mobile business affairs system of the present invention and the method process flow diagram that calls on a customer.
[embodiment]
As shown in Figure 1, be the hardware structure diagram of distribution mobile business affairs system of the present invention and method.Enterprise information system generally adopts three layers of (or multilayer) framework at present: a central database server, a series of apps server, and the front station of disperseing.Front station of the present invention mainly adopts portable terminal 109, is used for downloading the data of mobile commerce server 103, with the carrying out of auxiliary moving commercial affairs.This portable terminal 109 be specifically as follows personal digital assistant (PersonalDigital Assistant, PDA), palmtop computer, laptop computer, intelligent mobile phone and notebook etc.Mobile commerce server 103 is arranged in the enterprise application server system 102, be used to provide the Mobile business service, it links to each other with enterprise database server 101 by intranet, and according to the data in the enterprise database server 101, generate information such as commercial routing, download and use for portable terminal 109.The business personnel dealer is carried out in the visit process, give dealer's infosystem 110 with the relationship trading data transmission in the portable terminal 109, so that the dealer upgrades data such as its commodity.And portable terminal 109 is not limit with the connected mode of mobile commerce server 103 and dealer's infosystem 110, can be for by a stube cable, or adopt Infrared Transmission, or adopt wireless telecommunications connection etc.
Enterprise's mobile commerce server 103 includes following functional module: data processing module 107, be used to connect enterprise database server 101, and the data in responsible enterprise database server 101 and the mobile commerce server 103 transmit and conversion; Application program module 106 is used for the data according to database server 101, generates the Mobile business related data, for example commercial stroke data, transaction data etc.; Authentication module 105 is used to verify business personnel's identity, to distinguish different business person, data is distributed to corresponding responsible person; Link block 104 is used to connect portable terminal 109, to portable terminal 109, and gives application program module 106 processing the data transmission in the portable terminal 109 with data transmission that application program module 106 is generated; Dealer's service module 108, link to each other with dealer's infosystem 110 by internet 111, Mobile business information is regularly sent to the dealer, and the dealer also can send to enterprise with cooperation purpose, activity message and related data such as go wrong, and makes enterprise can in time arrange the commercial activity stroke.
Fig. 2 is distribution mobile business affairs system of the present invention and each data of method Mobile business and database diagram.Database server 101 is the central database of enterprise, it includes merchandising database 201, transaction data base 202, vendor database 203, business personnel's database 204 and enterprise's publish information database 205 etc., has stored all data of aspects such as enterprise's commodity, transaction, dealer, business personnel and enterprise's publish information respectively.Data in merchandising database 201, transaction data base 202 and the vendor database 203 is handled through the application program module 106 of mobile commerce server 103, generate marketing data 207 and market feedback 206, and be stored in mobile commerce server 103.And transaction data 207 is visited stroke data 208 with business personnel's database 204 through application program module 206 each business personnel of generation, also is stored in mobile commerce server 103.When data is downloaded, link block 104 and authentication module 105 are downloaded to specific portable terminal 109 with corresponding data in corresponding business personnel's visit stroke data 208, enterprise's publish information database 205, merchandising database 201 and the market feedback 206 from mobile commerce server 103 and database server, with the carrying out of auxiliary commercial affairs.
Fig. 3 is distribution mobile business affairs system of the present invention and method mobile terminal function module map.In portable terminal 109, comprise following functional module: visit stroke module 301, be used for the client and the visit order of required visit on record traffic person's same day; Commodity data module 302 is used to store enterprise's commodity data information, does relevant inquiring, reference for the business personnel when managing business; Actual visit data module 303 is used for record traffic person and carries out a series of actions and the result that visit task process is carried out, and with customer communication information, and reaches an agreement etc. with the client; Enterprise's publish information module 304 is used to store the relevant informations such as product that enterprise announces, as enterprise dynamic, shorts report, new product listing etc.; Bar code scanning module 311 is used for scanning, identification client bar code, and this client's bar code is unique corresponding to a particular customer.
Visit stroke module 301 comprises customer data 305 and backlog 306.Customer data 305 is the required relevant information of commercial activity, includes: client's basic document (as customer name, contact method, contact person and address etc.), customer order data, funds on account data etc.Backlog 306 is used for the item that reminding business person need handle in the respective client place, for example handles order, accounts receivable, market survey etc.Commodity data module 302 comprises merchandise classification data 307 and commodity stocks data 308.Merchandise classification data 307 includes commodity basic document (as trade name, numbering, specification etc.), commodity price data, emphasis commodity data etc.Commodity stocks data 308 is used to store information such as the stockpile number, distribution of enterprise's dependent merchandise.Actual visit data module 303 comprises transaction data 309 and survey data 310.Transaction data 309 has write down information such as gathering detail related in business personnel's business processing process, order processing, return of goods commodity.Survey data 310 comprise the business personnel with client or consumer contact in some relevant companies of understanding and the information of product, or the data of the market survey gained of execution backlog 306.Data in the actual visit data processing module 303 will be uploaded to mobile commerce server 103 before next Service Period, handle through application program module 106, form data updating information, and in view of the above the data in database server 101 associated databases is upgraded.
Fig. 4 is distribution mobile business affairs system of the present invention and the auxiliary operation process chart that carries on business of method use portable terminal.At first, before entering portable terminal 109, must authorize (step S402) through the user, promptly the user is carried out authentication, (step S403) if the verification passes then carries out next step operation, if do not pass through, then return the user and authorize (step S402) interface.After authorizing, system inquires promptly whether the user carries out material upload/download (step S404).If select to be, then carry out material upload/downloads (step S405) and operate, the download of information such as stroke that this day will be visited are to portable terminal 109, simultaneously with the actual visit stroke material upload of last Service Period to mobile commerce server 103.Uploading/download also of data can be carried out respectively, promptly only carries out uploading of data, or only carries out the download of data.After data pass to be carried and to be finished, the data preview (step S406) of system prompt to being downloaded checked to carry out whether the customer visit required information is complete, aid is whether complete etc.Visit stroke module 301 is judged data whether complete (step S407).If data is imperfect, then return step S405, download scarce data.If data and aid are complete, can begin commercial affairs visits (step S408), and the corresponding operating in the visit process is recorded in the actual visit data processing module 303, its detailed process has a detailed description hereinafter.A certain customer visit is finished, and after carrying out corresponding operating, the backlog 306 in the visit stroke module 301 judges today, whether stroke finished (step S409), if today, stroke did not finish, then returns step S408, continues other client of visit.If today, stroke finished, actual visit data processing module 303 analysis and arrangement all clients' on the same day visit data, and generate summary report.The business personnel inspects (step S410) summary report and target is reached situation.
Fig. 5 is distribution mobile business affairs system of the present invention and the method process flow diagram that calls on a customer.At first portable terminal 109 reads client's sign, and shows the data (step S502) of respective client.The mode that reads client's sign can be scanning client bar code, also can be relevant informations such as input customer name, code name, and the present invention is not particularly limited this.Customer data then can be client's basic document, also can further inquire about as required.
Portable terminal is inspected (step S503) in the 109 prompting beginning shops.Details can for: company's commodity stocks is made an inventory, the investigation of commodity data View, commodity price, fake products/defective products investigation and questionnaire data are compiled etc., last according to the problem that in review process, occurs, the actual visit data processing module 303 next points for attention of record and the visit target of portable terminal 109.These data all will be uploaded to mobile commerce server 103 in second day and handle, so that do commercial affairs visit routing next time.Inspect and corresponding operating finishes, visit stroke module 301 shows these client's accounts receivable information, prompting gathering (step S504).In the gathering process, information such as hand over documents are answered in visit stroke module 301 meeting these client's accounts receivable data of demonstration and prompting, and gathering finishes, the actual visit of the detailed data input data processing module 303 of will collecting money.Equally, these data also can upload to mobile commerce server 103 processing.Then, act on behalf item 306 display of commodity display information, instruct the client to adjust commodity display (step S505).In this step, act on behalf item 306 and will show the display keynote message according to company strategy, adjust the commodity display mode with auxiliary client, need to write down the former display mode of client's commodity in this course, aid is put situation etc., so that application program module 106 is worked out later display scheme.Then, act on behalf item 306 prompting corporate activity information (step S506), assist to introduce the activity of carrying out this month and next month, relatively verify the fiduciary level of suggestion order simultaneously by sequence information and client's existing goods stockpile number to the client.
After carrying out above operation, promptly enter sale (step S507) stage.At first, reality visit data processing module 303 is made an inventory according to commodity stocks and merchandise sales record generation computer proposes order.The commodity that reaching enterprise's publish information module 304 in view of the above provides are taken information such as give, and produce another order after upgrading quantity on order.This order produces official order after the client confirms, the family signature of entertaining guests after the printing is filed for reference.When producing official order, whether portable terminal 109 systems can surpass credit line according to the order total charge, point out.If the client has return of goods commodity, actual visit data processing module 303 also need write down return of goods commodity data.
At last, actual visit data processing module 303 compiles this customer data, generates form (step S508).Above data all is uploaded to mobile commerce server 103 before next Service Period, after application program module 106 is handled the data change is sent to database server 101, and 106 pairs of each Relational databases of application program module are done corresponding renewal.
Claims (12)
1. a distribution mobile business affairs system includes a database server, a mobile commerce server, at least one portable terminal, it is characterized in that:
Portable terminal is the client of mobile commerce server, is used to store commercial routing, and it includes:
One visit stroke module is used to point out the commercial activity step;
One actual visit data processing module is used to write down commercial activity information;
Mobile commerce server can utilize the data in the database server, generate the commercial routing in the portable terminal, this mobile commerce server comprises an application program module at least, it can generate the commercial routing that indirect activities person finish commercial activity according to the data in the database server, and the data in the data updating database server that can upload according to portable terminal.
2. distribution mobile business affairs system as claimed in claim 1 is characterized in that mobile commerce server includes an identity authentication module, is used to verify business personnel's identity, and different Mobile business routing distribution of information is given each business personnel's portable terminal with this.
3. distribution mobile business affairs system as claimed in claim 1 is characterized in that portable terminal comprises a bar code scanning module, is used for scanning and identification bar code.
4. distribution Mobile business method is characterized in that may further comprise the steps:
(a) the mobile commerce server application program module generates visit stroke data according to the data in the database server;
(b) the visit stroke data of downloading the same day from mobile commerce server is to portable terminal, with the actual visit of the last Service Period stroke material upload in the portable terminal to mobile commerce server, so that the data in the database server is upgraded;
(c) auxiliary commercial activity, actual visit data processing module reception user input, the record commercial activity process finished of portable terminal visit stroke module;
(d) the visit stroke module finishes the same day and visits stroke.
5. distribution Mobile business method as claimed in claim 4 is characterized in that the customer visit routing that step (b) is downloaded comprises backlog on the same day, enterprise's publish information and relative clients, commodity data.
6. distribution Mobile business method as claimed in claim 4 is characterized in that the actual visit of the last Service Period stroke data that step (b) is uploaded comprises transaction data and survey data.
7. distribution Mobile business method as claimed in claim 4 is characterized in that uploading in the step (b) and downloading data and can carry out respectively, in no particular order order.
8. distribution Mobile business method as claimed in claim 4 is characterized in that step (c) portable terminal is auxiliary to finish commercial activity and comprise following steps at least:
(c1) read the visit object flag, show the visit object data;
(c2) the visit stroke module shows the commercial activity step;
(c3) actual visit data processing module receives user's input, record commercial activity stroke;
(c4) actual visit data processing module gathers the stroke data, generates the customer visit form;
(c5) repeated execution of steps (c1) was visited stroke to step (c4) until complete all same day.
9. distribution Mobile business method as claimed in claim 8 is characterized in that it is to utilize the bar code of mobile scanning terminal visit object that step (c1) reads the visit object flag.
10. distribution Mobile business method as claimed in claim 8 is characterized in that it is to utilize portable terminal input visit object information that step (c1) reads the visit object flag, and this information is client codes, title.
11. distribution Mobile business method as claimed in claim 8, it is characterized in that step (c2) visit stroke module shows that visiting the object data can select to show data with different as required, this data is visit object basic document, funds on account data, order data and points for attention.
12. distribution Mobile business method as claimed in claim 8 is characterized in that the data of the actual visit of step (c3) data processing module reception user input comprises transaction data and survey data.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 02134245 CN1464463A (en) | 2002-06-22 | 2002-06-22 | Mobile dealer distribution system and method thereof |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 02134245 CN1464463A (en) | 2002-06-22 | 2002-06-22 | Mobile dealer distribution system and method thereof |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN1464463A true CN1464463A (en) | 2003-12-31 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 02134245 Pending CN1464463A (en) | 2002-06-22 | 2002-06-22 | Mobile dealer distribution system and method thereof |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102376018A (en) * | 2010-08-25 | 2012-03-14 | 上海百事通信息技术有限公司 | Legal service operation platform system and method for digital media |
| CN103559632A (en) * | 2013-10-31 | 2014-02-05 | 大连智友软件科技有限公司 | Intelligent client visiting system |
| CN111782017A (en) * | 2020-08-01 | 2020-10-16 | 三亚三力源生态农业有限公司 | Supplier terminal data analysis system |
-
2002
- 2002-06-22 CN CN 02134245 patent/CN1464463A/en active Pending
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102376018A (en) * | 2010-08-25 | 2012-03-14 | 上海百事通信息技术有限公司 | Legal service operation platform system and method for digital media |
| CN103559632A (en) * | 2013-10-31 | 2014-02-05 | 大连智友软件科技有限公司 | Intelligent client visiting system |
| CN111782017A (en) * | 2020-08-01 | 2020-10-16 | 三亚三力源生态农业有限公司 | Supplier terminal data analysis system |
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| C06 | Publication | ||
| PB01 | Publication | ||
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| C41 | Transfer of patent application or patent right or utility model | ||
| TA01 | Transfer of patent application right |
Effective date of registration: 20071207 Address after: 2, Dong Huan two road, tenth Industrial Zone, Longhua Town, Baoan District, Guangdong, Shenzhen Province, China: 518109 Applicant after: Fujin Precision Industry (Shenzhen) Co., Ltd. Co-applicant after: Hon Hai Precision Industry Co., Ltd. Address before: 2, Dong Huan two road, tenth Industrial Zone, Longhua Town, Baoan District, Guangdong, Shenzhen Province, China: 518109 Applicant before: Fujin Precision Industry (Shenzhen) Co., Ltd. Co-applicant before: Moli Dongwang Science Co., Ltd. |
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| C12 | Rejection of a patent application after its publication | ||
| RJ01 | Rejection of invention patent application after publication |