CN1411263A - Speech information system through internet - Google Patents
Speech information system through internet Download PDFInfo
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- CN1411263A CN1411263A CN 02138604 CN02138604A CN1411263A CN 1411263 A CN1411263 A CN 1411263A CN 02138604 CN02138604 CN 02138604 CN 02138604 A CN02138604 A CN 02138604A CN 1411263 A CN1411263 A CN 1411263A
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Abstract
A phonetic information system via internet includes a information database, IVR, TTS, a phonetic server and a network computer terminal in which IVR and TTS are set at the phonetic server connected with telephone exchange by phonetic card and phone line, the information database is divided into local database and internet database which is set on the internet server, the phonetic server is connected with internet server by internet transmission line, data in the database is classified, the last grade is documentation information data, other grades belong to sort items and data in internet database are the last grade dynamic documentation information data. The said system can transfer the documentation file into phonetic broadcast automatically.
Description
Technical field
The present invention relates to a kind ofly provides the computer system of voice consultation information, a kind of voice message system by the Internet by phone.
Background technology
The voice system of China all is the mode that adopts operator attendance to answer at present, time-consuming, effort, and limited by receiver's the scope of one's knowledge.Existing information service center then is to rely on playback to answer a question, and the Word message content can't be provided.Chinese patent application 96116608.8 has proposed the information service system of a kind of and INTERNET Internet networking, comprise mobile or fixed line telephone platform, information service control and management device and with the network computer terminal of the interconnected meat network internet in the world.Can make existing telephone pager carrier or regular phone user enter Internet, utilize the Email User on terminal and the Internet to carry out communication, and the various information resources services of Internet can be provided to the user.Chinese patent 01123418.0 has proposed the unlimited vocabulary phoneme synthesizing method of Chinese and the practical Chinese Play System of a kind of high definition and high naturalness, Chinese language text can be converted to smooth Chinese characters spoken language output.
Summary of the invention
The present invention is intended to propose a kind of text voice switch technology of utilizing and converts text message to voice messaging, can carry out the computer system of immediate inquiring by phone, a kind of voice message system by the Internet.
This voice message system by the Internet comprises information database, automatic voice responsion system (IVR), text and voice transfer system (TTS), voice server and network computer terminal.Automatic voice responsion system and text and voice transfer system are arranged on the voice server, and voice server links to each other with telephone exchange by sound card, telephone line.Described information database divides local data base and internet database, and local data base is arranged on the voice server, and internet database is arranged on the Internet Server.Voice server links to each other by the internet transmission circuit is long-range with Internet Server.Data staging setting in the database, the information number consecutively in the database at the same level, final stage data are the text message data, and other data at different levels are all the information classification clauses and subclauses, and wherein the data in the internet database are final stage dynamic text information data.
This voice message system by the Internet is when receiving the subscriber phone consulting, from database, take out data entries and numbering by the automatic voice responsion system classification, converting language to by text and voice transfer system plays, from database, take out the corresponding text data according to the numbering of telephone prompts again, convert language to by text and voice transfer system and play, offer the user.This shows that this voice message system by the Internet can be automatically becomes voice signal with the information translation of text form, to user's information of providing advice, need not the operator attendance scene and answer by phone.Data in the database are added with the form of text by operating personnel and are changed, and the interpolation of data and renewal are much more quick, easy than recording, and available amount of information is also much bigger.And the information in the internet database also offers public's online simultaneously and checks, plays the effect that releases news on the net.
Description of drawings
Accompanying drawing 1 is this structure chart that passes through the voice message system of the Internet;
Accompanying drawing 2 is the working plan of automatic voice responsion system;
Accompanying drawing 3 is the structure principle chart of text and voice transfer system.
Embodiment
As shown in Figure 1, this voice message system by the Internet comprises information database, automatic voice responsion system (IVR), text and voice transfer system (TTS), voice server and network computer terminal.Automatic voice responsion system and text and voice transfer system are arranged on the voice server, and voice server links to each other with telephone exchange by sound card, telephone line.Described information database divides local data base and internet database, local data base is arranged on the voice server, internet database is arranged on the Internet Server, voice server links to each other by the internet transmission circuit is long-range with Internet Server, data staging setting in the database, information number consecutively in the database at the same level, the final stage data are the text message data, other data at different levels are all the information classification clauses and subclauses.Data in the internet database are final stage dynamic text information data.This database can be the text database of SQLSERVER, ORACLE, ACCESS or other kind.Network computer terminal can be used to transaction file information, for example add customer requirements issue confession, ask information.Also can be used to text and voice transfer system (TTS) and voice automatic answering system (IVR) are upgraded.The voice automatic answering system can adopt computer languages such as VB, VFP, PB, DELPHI to work out.
As shown in Figure 1, thisly be installed on the voice server by the text and voice transfer system in the voice message system of the Internet, sound card is installed on the expansion slot of voice server, voice server links to each other with telephone exchange by sound card and telephone wire, described voice server links to each other with Internet Server by network interface card, optical-electrical converter and optical fiber, also can be connected with Internet Server by dialing.The voice network interface card can also link to each other with the phone of attending a banquet, and attends a banquet for the consultant and answers the suggestion of providing advice immediately.When the user will release news, can give database with voice with message transmission by behind the prompting key, the staff can record into text with this information on the backstage.The phone that the user uses can be a landline telephone, also can be mobile phone.
As shown in Figure 2, this job step by the automatic voice responsion system in the voice message system of the Internet is:
A. after receiving that subscriber phone inserts signal, first order data entries and numbering are taken out from database, make text and voice transfer system play, the prompting user presses the corresponding telephone numerical key by the entry number of required inquiry.Also has one section salutatory before the first order data entries.
B. after receiving the numbering signal of the first order that the user selectes, corresponding second-level message clauses and subclauses and numbering are taken out from database, make text and voice transfer system play, the prompting user presses the corresponding telephone numerical key by the second level entry number of required inquiry.And the like.
C. after receiving the numbering signal of the penultimate stage that the user selectes, corresponding final stage data entries and numbering are taken out from database, make text and voice transfer system play, the prompting user presses the corresponding telephone numerical key by the final stage entry number of required inquiry.
D. after receiving the numbering signal of the final stage that the user selectes, the corresponding final stage information content is taken out from database, make text and voice transfer system play.
E. repeat a～d step repeatedly, until receiving on-hook signal, end operation.
After each grade data entries and numbering broadcast, if the user does not answer, after the time-delay several seconds, the also automatic end operation of system.
Specific operation process is exemplified below:
1, after the user inserted signal by dialing, system received that phone inserts signal, and first order data entries and numbering are taken out from database, makes text and voice transfer system play.Content is: " you are good! Welcome to use voice inquiry system.Multidate information is please by 1, and weather information is please by 2, and agrotechnical data is please by 3, and agriculture data is please by 4, and government affairs information is please by 5, and counseling services are please by 6, and the member logins please by 7.”
2, the user selectes " agrotechnical data " item, presses " 3 " number key of phone.After this signal is received by system, the text data that is numbered 3 is taken out from database, make text and voice transfer system play.Content is: " practical technique is please by 1, and success experience is please by 2, and expert's window is please by 3.”
3, the user selectes " practical technique ", presses " 4 " number key of phone.After this signal is received by system, the text data that is numbered 31 is taken out from database, make text and voice transfer system play.Content is: " grain and oil are please by 1, and please by 2, fruit is please by 3 through work, and nursery stock is please by 4, and livestock and poultry are please by 5, and silkworm and mulberry are please by 6, and aquatic products is please by 7, and agricultural machinery is please by 8, and management is please by 9, and other is please by 0.”
4, the user selectes " fruit ", presses " 3 " number key of phone.After this signal is received by system, the text data that is numbered 313 is taken out from database, make text and voice transfer system play.Content is that " agricultural is dynamically please by 1, and market conditions are please by 2, and fruit and vegetable varieties is please by 3, and local speciality is please by 4.
5, the user selectes " fruit and vegetable varieties ", presses " 3 " number key of phone.After this signal is received by system, the text data that is numbered 3133 is taken out from database, make text and voice transfer system play.This grade clauses and subclauses are final stage.Content is: " 1, Zhejiang paulownia No. 1,2, peach, 3, pears, 4, red grape of autumn, 5, high wife's grape.”
6, the user selectes " red grape of autumn " item, presses " 4 " number key of phone.After the signal of this final stage is received by system, the text data that is numbered 31334 is taken out from database, make text and voice transfer system play.This content is: " red grape of autumn.Be late-maturing especially big grain kind, the Eurasian kind, average particle weighs 12 grams, and fruit ear is especially big, and average fringe weighs 1500 grams, pericarp aubergine, sugar content 17%.Dehiscent fruit not, shattering not, pulp is hard and crisp, and it is fragrant and sweet tasty and refreshing to distinguish the flavor of.Maturity period is in early October.
The content that the 5th step and the 6th step play is generally the interior data of internet database, is multidate information.
After playing end, play first order clauses and subclauses and numbering again, select for the user.Repeat repeatedly, until receiving on-hook signal, end operation.If after certain one-level clauses and subclauses was play, the user did not press telephone key, then wait for behind the certain hour also end operation of system.In addition, above-mentioned flow process can change flexibly according to concrete needs.
This principle by the text and voice transfer system in the voice message system of the Internet as shown in Figure 3.Can convert the text of input to voice, and differentiate and to send out what sound, how to pronounce, to pronounce, be which is a speech in what tone, the text, which is phrase or sentence with what mode, convert complete voice smoothly at last to, play to the user by phone.
Claims (3)
1, a kind of voice message system by the Internet, comprise information database, automatic voice responsion system (IVR), text and voice transfer system (TTS), voice server and network computer terminal, automatic voice responsion system and text and voice transfer system are arranged on the voice server, voice server passes through sound card, telephone line links to each other with telephone exchange, it is characterized in that described information database divides local data base and internet database, local data base is arranged on the voice server, internet database is arranged on the Internet Server, voice server links to each other by the internet transmission circuit is long-range with Internet Server, data staging setting in the database, information number consecutively in the database at the same level, the final stage data are the text message data, other data at different levels are all the information classification clauses and subclauses, and wherein the data in the internet database are final stage dynamic text information data.
2, the voice message system by the Internet as claimed in claim 1, it is characterized in that described text and voice transfer system is installed in the voice server, sound card is arranged on the expansion slot of voice server, voice server links to each other with telephone exchange by sound card and telephone wire, and described voice server links to each other with Internet Server by network interface card, optical-electrical converter and optical fiber.
3, the voice message system by the Internet as claimed in claim 1 is characterized in that the job step of described automatic voice responsion system is:
A. after receiving that subscriber phone inserts signal, first order data entries and numbering are taken out from database, make text and voice transfer system play, the prompting user presses the corresponding telephone numerical key by the entry number of required inquiry;
B. after receiving the numbering signal of the first order that the user selectes, corresponding second-level message clauses and subclauses and numbering are taken out from database, make text and voice transfer system play, the prompting user presses the corresponding telephone numerical key by the second level entry number of required inquiry; And the like;
C. after receiving the numbering signal of the penultimate stage that the user selectes, corresponding final stage data entries and numbering are taken out from database, make text and voice transfer system play, the prompting user presses the corresponding telephone numerical key by the final stage entry number of required inquiry;
D. after receiving the numbering signal of the final stage that the user selectes, the corresponding final stage information content is taken out from database, make text and voice transfer system play;
E. repeat a～d step repeatedly, until receiving on-hook signal, end operation.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 02138604 CN1411263A (en) | 2002-11-14 | 2002-11-14 | Speech information system through internet |
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| Application Number | Priority Date | Filing Date | Title |
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| CN 02138604 CN1411263A (en) | 2002-11-14 | 2002-11-14 | Speech information system through internet |
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| CN1411263A true CN1411263A (en) | 2003-04-16 |
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Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100454941C (en) * | 2003-08-26 | 2009-01-21 | 华为技术有限公司 | Method for extending inquiry service |
| CN100456787C (en) * | 2004-05-19 | 2009-01-28 | 华为技术有限公司 | Call queuing method |
| CN100464601C (en) * | 2007-08-22 | 2009-02-25 | 中国移动通信集团福建有限公司 | Bidirectional mobile network element monitoring device based on IVR technology |
| CN101840425A (en) * | 2010-04-12 | 2010-09-22 | 中国农业大学 | Real-time database-connecting voice service query method and system |
| CN101207586B (en) * | 2006-12-19 | 2012-01-11 | 纽奥斯通讯有限公司 | Method and system for real-time automatic communication |
-
2002
- 2002-11-14 CN CN 02138604 patent/CN1411263A/en active Pending
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100454941C (en) * | 2003-08-26 | 2009-01-21 | 华为技术有限公司 | Method for extending inquiry service |
| CN100456787C (en) * | 2004-05-19 | 2009-01-28 | 华为技术有限公司 | Call queuing method |
| CN101207586B (en) * | 2006-12-19 | 2012-01-11 | 纽奥斯通讯有限公司 | Method and system for real-time automatic communication |
| CN100464601C (en) * | 2007-08-22 | 2009-02-25 | 中国移动通信集团福建有限公司 | Bidirectional mobile network element monitoring device based on IVR technology |
| CN101840425A (en) * | 2010-04-12 | 2010-09-22 | 中国农业大学 | Real-time database-connecting voice service query method and system |
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