CN1249974C - Centralized callee's payment business method based on Internet - Google Patents

Abstract

The present invention discloses a method for realizing centralized callee's payment service based on Internet. By configuration files set in a WEB server and the establishment of the chaining relationship between a web page button or a hot area and the configuration files, the button or the hot area on a web page is clicked to initiate the request of service 800. Configuration information is read by a PC client end module, and the callee's telephone number of the service is obtained by queries on a VAS so as to complete the service 800 based on the Internet. The method of the present invention is used for widening the application of traditional service 800, and service operating costs can be reduced.

Description

A kind of 800 service implementation method based on the internet

The present invention relates to the implementation method of a kind of VoIP (Voice over Internet Protocol is by the Internet protocol transport voice) value-added service, particularly relate to a kind of VoIP speech value-added service based on pc client---the implementation method of 800 service (No. 800 business).

VoIP can transmit business such as voice, fax, video and data at an easy rate on IP network, as the value-added services such as storage forwarding of unified message, virtual telephony, virtual speech/fax mailbox, directory enquiry service, Internet call center, Internet call manager, video conference, ecommerce, fax storage forwarding and various information.And modal based on the speech business of pc client be exactly IP phone, IP phone (IP Telephone) is the speech business with certain service quality that is transmitting on the internet, the capital equipment of IP telephony system is gatekeeper's (Gatekeeper is called for short GK) and gateway (Gateway is called for short GW).The gatekeeper provides the equipment of address resolution and access authentication, and major function is for realizing functions such as address translation, call authorization, calling control, bandwidth control, territory management; Gateway is the access device of IP telephony network, and it is between Circuit Switching Network and IP network, and for the user provides IP telephone service, gateway is mainly carried out speech coding conversion, communication Protocol Conversion and call setup/dismounting function.Along with developing rapidly of IP network, the IP telephone service that IP phone is constantly proposed new functional requirement, especially pc client also not only only be satisfied with PC to phone and PC to two kinds of fairly simple online call business of PC.

Traditional 800 service is because access code is 800, so be called 800 business again.This business is paid by the called subscriber, and the calling subscriber does not pay, and for company, commercial undertaking's business development provide convenience, can attract clients in a large number to make a phone call to enterprise, thereby obtain operational development, also is simultaneously the good method of showing the strength of enterprise.But because 800 traditional business can only be accepted client's phone incoming call, and the expense of conversation is also than higher.Along with Development of E-business, a large amount of business will directly be carried out in the internet, when the client wishes the information such as homepage of view company, commercial undertaking on the net, just can initiate 800 by button click or hot-zone calls out, directly seeked advice from and serve, and 800 traditional business have no idea to realize.

The purpose of this invention is to provide a kind of implementation method of 800 business based on the internet, expand traditional 800 business, and make full use of existing internet resource, reduce cost.

800 service implementation method based on the internet of the present invention is the Web800 service implementation method, and the step of realization is as follows:

1) creates user's 800 account numbers, and set up the corresponding relation between 800 account numbers and the actual called phone number;

2) generate the configuration file that comprises called 800 account numbers, called gatekeeper GK address information by software for editing, and described configuration file is kept in the WEB server;

3) on homepage, create button or hot-zone, and set up the linking relationship between button or hot-zone and the described configuration file;

4) when the calling subscriber browses the said firm's homepage, click designated button or hot-zone on the homepage, by the linking relationship in the step 3), open described configuration file at pc client;

5) pc client reads called 800 account numbers and the gatekeeper GK address information in the described configuration file, sends called party information to the gatekeeper GK of reading address and authenticates and route;

6) if authentication is passed through, gatekeeper GK sends message to value-added service server VAS, and VAS is by database query operations, and the actual called number of described 800 account number correspondences is returned to GK;

7) GK carries out route according to actual called number, and the called gateway GW address that obtains is turned back to pc client;

8) pc client makes a call to called GW, and then by the ring of PSTN net signaling prompting called phone, sets up talking link after the called response.

Below pass through accompanying drawing, and further specify the implementation method of pc client 800 business of the present invention in conjunction with the embodiments.

Fig. 1 is 800 service implementation method flow charts based on the internet of the present invention;

Fig. 2 is the schematic diagram of realizing in the embodiment of the invention based on 800 business of internet;

With reference to shown in Figure 1, in frame 11, demand at 800 service-users, be mainly used in some companies based on 800 business of internet and provide 800 free phones to the user who surfs the web, the more than number of 800 phones of a general company, but 800 account numbers that are used for 800 service chargings have only one, how to make corresponding a plurality of 800 telephone numbers of this account number? the approach of solution can be provided by VAS.Concerning the Internet user, called just one 800 account number that he dials, the telephone number of concrete account correspondence is then provided by accessing database by VAS.Following several number selection mode is arranged specifically:

(1) one number.This mode is the simplest, and the user outwards only provides one 800 telephone number to be registered in the database, so GK obtains this number and can route the call to the callee, if called have a signaling transfer point, then can also transfer the call to other 800 numbers;

(2) select called number according to load sharing.This mode is when Web800 has the telephone number of a plurality of external announcements, GK can get a plurality of numbers when VAS gets called number, this moment, GK was then according to the principle of load sharing, judge the preload of working as of each GW in its territory of administering, select the little GW of one of them load, then the corresponding telephone number that is chosen in this GW service range of called number;

(3) according to the selection of time called number.This mode is the demand at service-user, outwards provides service in the different time periods by 800 different phones, as according to festivals or holidays, week or hour carry out the division of time period.

In frame 12, editor's self-defining configuration file is placed on the Web server, the particular type that the type of this configuration file should can read for client modules, and comprise in this configuration file to the called 800 phones needed information that makes a call, as the TCP/IP address of called 800 account numbers, GK, the sign ID of GK.Consider safety factor, information has herein all been carried out strict encryption.

In the frame 13, on homepage, create a button or hot-zone, and make it with Web server on configuration file produce and link.Like this, when the user browses homepage, click this button or hot-zone 14 on the homepage, operating system is by registration table, finds and starts the pc client module.

Client modules reads the fileinfo that links on the homepage in frame 15, obtains gatekeeper GK address, called subscriber location and called party information, sends called party information to GK then and authenticates and route.

GK sends out the called number that message request obtains present case to VAS in frame 16, and VAS receives in a plurality of numbers of request back from database and selects a number that meets present case to return to GK, as the purpose telephone number.

In frame 17, GK receives the called number that VAS returns, and carries out route according to this number, finds corresponding called gateway GW address, and this address is returned to client modules.

In frame 18, after client modules obtains the address of opposite end GW, make a call to this GW, by GW calling is linked into online called 800 phones of PSTN, set up communication process.

With reference to shown in Figure 2, further specify the principle of 800 service implementation method based on the internet of the present invention by an instantiation.

At first carry out the configuration of system, client modules is installed,, make configuration file to be read by this client modules by rewriting registration table in client.Secondly need to generate a self-defining configuration file, be placed on the Web server, and comprise in this configuration file to the called 800 phones needed information that makes a call.On homepage, create a button or hot-zone at last, and make it with Web server on configuration file produce and link.

Like this, when the user browses homepage, click this button or hot-zone on the homepage, operating system is by registration table, finds and starts client modules.Client modules reads the fileinfo that links on the homepage, obtain gatekeeper GK address, called subscriber location and called party information, sending called party information to GK then authenticates and route, if authentication is passed through, GK returns the result (called gateway GW address) of routing inquiry, client modules promptly makes a call to called GW, and callee's gateway makes a call to called phone by the PSTN net, sets up talking link after the called phone response.

Be the specific implementation process of present embodiment below:

(1) in database, generates 800 account numbers of certain company, and set up the corresponding relation of 800 account numbers and actual called phone number;

(2) generate self-defining configuration file, the software that this configuration file can be write by oneself is edited, and this example is that the software for editing by a cncedit by name generates, and file suffixes is .cnc.Comprise in the file to the called 800 phones needed information that makes a call, as the address of GK, called 800 account numbers etc.;

(3) client modules is installed, is rewritten registration table, make the file of .cnc type to be opened by client modules by installation procedure;

(4) self-defining configuration file * .cnc is placed on the Web server, on homepage, creates a button or hot-zone, but called after " click to dial " and make it with Web server on * .cnc file produce and link;

When (5) user browses the said firm's homepage, click " click to dial " button or hot-zone on the homepage, as the process among Fig. 2 21, operating system finds the client modules that can open * .cnc file by registration table, starts client modules automatically;

(6) client modules reads the fileinfo that links on the homepage, is process 22 in Fig. 2, deposits after this information is encrypted, therefore can guarantee the information security on the network;

(7) client modules sends called party information to GK, as the process among Fig. 2 23;

(8) GK at first authenticates to Radius authentication center after receiving called party information, is process 24 in Fig. 2;

(9) if authentication is passed through, GK sends message to VAS, be process 25 in Fig. 2, and VAS passes through database query operations, and the actual called number of 800 account number correspondences is returned to GK.GK carries out route according to actual called number, and called GW address is returned to client modules;

(10) client modules makes a call to called GW, is process 26 in Fig. 2.

(11) called gateway with call proceeding to PSTN on the net to phone that should the called phone number, phone ringing is set up talking link behind the called off-hook, is process 27 in Fig. 2.

In sum, method synthesis of the present invention data communication technology, telecommunication technology, Computer Applied Technology and internet voice technology, realized having expanded the application of 800 phones in the centralized fee payment by call receiving party telephone service function on the internet.Because what adopt is 800 business models of IP phone, so can when making things convenient for user, increase company or commercial undertaking, reduce professional operation cost with trade connection.

Claims (2)

1. the 800 service implementation method based on the internet is characterized in that, realizes that the step of described method is:

1) creates user's 800 service 800 telephone numbers, and set up the corresponding relation between 800 service 800 telephone numbers and the actual called phone number;

2) generate the configuration file that comprises 800 service 800 telephone numbers, called gatekeeper GK address information by software for editing, and described configuration file is kept in the WEB server;

3) on homepage, create button or hot-zone, and set up the linking relationship between button or hot-zone and the described configuration file;

4) when the calling subscriber browses the said firm's homepage, click designated button or hot-zone on the homepage, by the linking relationship in the step 3), open described configuration file at pc client;

5) pc client reads 800 service 800 telephone numbers and the called gatekeeper GK address information in the described configuration file, sends called party information to the called gatekeeper GK of reading address and authenticates and route;

6) if authentication is passed through, called gatekeeper GK sends message to value-added service server VAS, and VAS is by database query operations, and the actual called number of described 800 service 800 telephone number correspondences is returned to called gatekeeper GK;

7) called gatekeeper GK carries out route according to actual called number, and the called gateway GW address that obtains is turned back to pc client;

8) pc client makes a call to called gateway GW, and then by the ring of PSTN net signaling prompting called phone, sets up talking link after the called response.

2. a kind of 800 service implementation method according to claim 1 based on the internet, it is characterized in that 800 service 800 telephone numbers can be selected one of three kinds of following corresponding situations with the corresponding relation between the actual called number in the described step 1):

A. unique called number carries out corresponding with 800 service 800 telephone numbers;

B. corresponding according to the many called numbers of load sharing principle with 800 service 800 telephone numbers;

C. many called numbers of setting according to time stage are corresponding with 800 service 800 telephone numbers.

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