CN118092736A - Message reply method, device, equipment and medium - Google Patents

Abstract

The application discloses a message reply method, a message reply device, electronic equipment and a storage medium. And if the second account receives the new message, displaying notification information corresponding to the new message on the electronic equipment. And responding to the triggering operation of the user on the notification information, displaying a shortcut reply panel, and acquiring reply content aiming at the new message through the shortcut reply panel so as to reply the new message under the second account by utilizing the reply content. That is, by the technical scheme provided by the application, under the condition that the account is not switched, new messages pushed by other accounts can be quickly replied, switching operation is reduced, and user experience is improved.

Description

Message reply method, device, equipment and medium

Technical Field

The present application relates to the field of computer technologies, and in particular, to a method, an apparatus, a device, and a medium for replying to a message.

Background

In order to facilitate communication among members of a company, the company as a tenant configures collaboration office software internally so as to realize team collaboration, file sharing and other works through the collaboration office software. In some scenarios, some group companies adopt independent management modes of branch companies and subsidiary companies, and different branch companies and subsidiary companies are respectively configured as different tenants. In this scenario, for the same collaborative office software, multiple accounts need to be configured for people who work in coordination with multiple branch companies and sub-companies, that is, the same person uses the accounts in the corresponding tenants under different tenants, so that the user needs to frequently switch among the multiple accounts to complete related work, resulting in poor user experience.

Disclosure of Invention

In view of this, the embodiments of the present application provide a method, an apparatus, a device, and a medium for replying a message, so as to achieve quick reply of a message without switching accounts, and improve user experience.

In order to achieve the above object, the technical solution provided by the embodiments of the present application is as follows:

In a first aspect of the present application, a message reply method is provided, where a first account and a second account belong to target application accounts of the same user in different tenants, and the first account is in a login state on an electronic device, the method includes:

Responsive to the second account receiving a new message, displaying notification information of the new message on the electronic device;

responding to the triggering operation of the user on the notification information, and displaying a shortcut reply panel;

Responding to the triggering operation of the user on the shortcut reply panel, and acquiring reply content;

And replying the new message by utilizing the replying content.

In a second aspect of the present application, a message reply device is provided, where a first account and a second account belong to target application accounts of the same user in different tenants, the first account is in a login state on the electronic device, and the device includes:

the display unit is used for responding to the second account number to receive a new message and displaying notification information of the new message on the electronic equipment;

the display unit is also used for responding to the triggering operation of the user on the notification information and displaying a shortcut reply panel;

The acquisition unit is used for responding to the triggering operation of the user on the shortcut reply panel and acquiring reply content;

And the replying unit is used for replying the new message by utilizing the replying content.

In a third aspect of the application, there is provided an electronic device, the device comprising: a processor and a memory; the memory is used for storing instructions or computer programs; the processor is configured to execute the instructions or the computer program in the memory, so that the electronic device performs the message reply method according to the first aspect.

In a fourth aspect of the application, there is provided a computer readable storage medium having instructions stored therein which, when executed on a device, cause the device to perform the message reply method of the first aspect.

In a fifth aspect of the application, a computer program product is provided, the computer program product comprising computer programs/instructions which, when executed by a processor, implement the method of performing the message reply of the first aspect.

From this, the embodiment of the application has the following beneficial effects:

In the application, if a user has a plurality of accounts for a certain application program, for example, a first account and a second account, wherein the first account is in a login state on an electronic device. And if the second account receives the new message, displaying notification information corresponding to the new message on the electronic equipment. And responding to the triggering operation of the user on the notification information, displaying a shortcut reply panel, and acquiring reply content aiming at the new message through the shortcut reply panel so as to reply the new message under the second account by utilizing the reply content. That is, by the technical scheme provided by the application, under the condition that the account is not switched, new messages pushed by other accounts can be quickly replied, switching operation is reduced, and user experience is improved.

Drawings

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings that are required to be used in the embodiments or the description of the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments described in the present application, and other drawings may be obtained according to the drawings without inventive effort to those skilled in the art.

FIG. 1 is a flow chart of a message reply method according to an embodiment of the present application;

Fig. 2a is a schematic diagram of Push notification display according to an embodiment of the present application;

FIG. 2b is a schematic diagram of a track notification display according to an embodiment of the present application;

Fig. 2c is a schematic diagram of notification information corresponding to a single chat session message according to an embodiment of the present application;

fig. 2d is a schematic diagram of notification information corresponding to a group chat session message according to an embodiment of the present application;

FIG. 3a is a schematic diagram of a shortcut reply according to an embodiment of the present application;

FIG. 3b is a schematic diagram of another shortcut reply provided in an embodiment of the present application;

FIG. 3c is a schematic diagram of a shortcut reply provided by an embodiment of the present application;

Fig. 4a is a schematic diagram of a shortcut reply interface according to an embodiment of the present application;

FIG. 4b is a schematic diagram of another shortcut reply interface provided in an embodiment of the present application;

fig. 4c is a schematic diagram of account switching provided in an embodiment of the present application;

Fig. 5a is a schematic diagram after quick reply according to an embodiment of the present application;

FIG. 5b is a schematic diagram of another quick reply according to an embodiment of the present application;

fig. 6 is a schematic structural diagram of a message reply device according to an embodiment of the present application;

Fig. 7 is a schematic structural diagram of an electronic device according to an embodiment of the present application.

Detailed Description

In order to make the present application better understood by those skilled in the art, the following description will clearly and completely describe the technical solutions in the embodiments of the present application with reference to the accompanying drawings, and it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.

In practical application, when a user applies for multiple accounts for a certain application program, and under the condition of using a first account, when other accounts (second accounts) receive a new message needing to be replied, the second account is not in a use state, so that the reply cannot be performed, and the reply needs to be performed after the first account is switched to the second account. After the reply is completed, the first account is switched to. The account number needs to be continuously switched in the whole process, the operation is complex, and the use experience of a user is affected.

Based on this, the present application provides a solution for different accounts belonging to the same application, for example a first account and a second account. When the first account is in a use state, responding to the second account to receive a new message, and displaying notification information corresponding to the new message on the electronic equipment. And responding to the triggering operation of the user on the notification information, and displaying a shortcut reply panel. And responding to the triggering operation of the user on the shortcut reply panel, acquiring reply content, and further replying the new message by utilizing the reply content. That is, the user can realize the quick reply across accounts without switching accounts, the operation of switching accounts is not required to be frequently triggered, the reply process is simplified, and the user experience is improved.

The technical terms related to the present application are explained below.

An account number of an application refers to a user's identity within the application that the user uses to identify within the application, allowing the user to log in and access specific services and functions.

Tenant refers to an organization or enterprise that registers and uses services provided by a collaboration platform corresponding to collaboration office software. The same user can own account numbers belonging to the same user under different tenants.

The foreground operation means that an application program is opened, an application interface of the application program can be seen, and functions for operating the application program are being used. At this time, if the mobile phone main menu key is clicked to switch to the mobile phone desktop, the application is not closed.

In order to facilitate understanding of the technical scheme provided by the application, the following description will be given with reference to the accompanying drawings. It should be noted that the technical scheme provided by the application can be applied to electronic equipment. The electronic equipment can log in target application program accounts belonging to the same user in different tenants, namely a first account and a second account, and has the function of receiving notification information across accounts.

Referring to fig. 1, the flowchart of a message reply method according to an embodiment of the present application is shown in fig. 1, where the method includes:

s101: and displaying notification information of the new message when the second account receives the new message.

The first account and the second account can be logged on the same electronic device. Namely, the simultaneous login of multiple accounts is realized on the same electronic equipment. For example, the first account and the second account are both in a login state on the electronic device, where the first account may be in a foreground running state and the second account is in a background running state. It should be noted that, in this embodiment, multiple accounts may belong to different tenants.

In this embodiment, when a user has a plurality of accounts for a certain application program and a current account (a first account) is in a foreground running state, through corresponding operation, the electronic device may be set to have a function of receiving notification information across accounts, so that the electronic device may receive notification information of at least one other account (a second account). That is, the electronic device in this embodiment has the capability of receiving notification information across account numbers.

Specifically, a setting page is displayed in response to a preset triggering operation of a user under a first account, wherein the setting page comprises a notification control. And responding to the triggering operation of the user on the notification control, displaying a display area for the notification, wherein the display area comprises a selection box for starting to receive notification information across account numbers. If the selection box is selected, the function of receiving notification information across accounts is started.

After the function of receiving the notification information across accounts is started, if the second account receives the new message, the notification information corresponding to the new message is displayed. Specifically, if the second account receives the new message and the receiving time of the new message is not earlier than the time when the function of receiving the notification information across accounts is started, the notification information corresponding to the new message may be displayed. That is, before the cross-account receiving notification information function is started, if the second account receives a new message, the new message corresponding to the new message is not displayed.

If the user triggers an account switching operation and switches from the first account to the second account, the control electronic device can continue to have the function of receiving notification information across accounts. That is, after a function that receives notification information across accounts is turned on, the function takes effect in the device dimension. When the user switches between different accounts, notification information under other accounts can be received and displayed, the user does not need to frequently trigger starting operation, and the user experience is improved.

The notification information may include push (push) notifications and notification bar (track) notifications, among others. The push notification is that a server of each application program sends information to a desktop of the electronic device of the user in real time in a push mode, and interactive communication with the user is kept through real-time push. The track notification is a notification displayed in the region where the notification bar is located in the operating system. Specifically, the notification information may be a reminder message, a dynamic message, or the like.

Typically, a notification bar may be provided on the electronic device, and each application installed on the electronic device may push notification information to the user. The electronic equipment displays the notification information pushed by each application program to the user through the notification bar. Typically, the notification bar is hidden at the top or bottom of the screen of the electronic device, and the user can evoke the notification bar by triggering a drop-down operation on the screen.

In the embodiment of the disclosure, when the second account receives the new message, notification information of the new message may be displayed in a Push notification display area of the electronic device. Or displaying the notification information of the new message in a track notification display area of the electronic device.

For example, the notification information shown in fig. 2a is a display schematic diagram of Push notification, and fig. 2b is a display schematic diagram of track notification, where an icon of a target program is displayed in a notification bar area, and clicking the icon can view the track notification corresponding to the target application program.

The notification information may include an identity of a tenant to which the second account belongs and an identity of a source of the new message. If the new message is a group chat message, the source identifier includes an identifier of the group chat and a user identifier of a user who sends the new message. Specifically, the notification information may be displayed in the form of a main title, a sub-title, and notification content. The main header part is used for displaying tenant identification, the subtitle part is used for displaying source identification and the notification content part is used for displaying specific content of the new message. When the new message is a single chat session message, the identification of the sender displayed by the subtitle part; when the new message is a group session message, the group chat identifier and the notification content part displayed by the subtitle part comprise the identifier of the sender besides the specific content of the new message.

For example, the new message shown in fig. 2c is a schematic view of a scenario of a single chat session message, in which notification information 201 is displayed on a desktop 200 of an electronic device, and in the notification information 201, a main title is tenant identifier "xxx technology limited", a sub-title is sender identifier "Zhang Sano", and notification content is "application submitted, please audit". The new message shown in fig. 2d is a schematic view of a scenario of a group chat session message, in which a notification message 202 is displayed on a desktop 200 of an electronic device, where a main title in the notification message 202 is tenant identifier "xxx technology limited", an auxiliary title is group identifier "test group", and notification content includes "li four: the test tasks are distributed, and problems are fed back in time.

In an embodiment of the present disclosure, if the message details of the new message are tagged, the notification information further includes the tag. For example, if the new message is urgent, the notification information also includes an urgent flag.

S102: and responding to the triggering operation of the user on the notification information, and displaying a shortcut reply panel.

S103: and responding to the triggering operation of the user on the shortcut reply panel, and acquiring reply content.

Where the new message is a repliable message, for example, when the new message is a new session message in a session, a reply may be performed to the new session message.

That is, the user can view the notification information through the notification bar, and if a new message corresponding to the notification information needs to be replied, a shortcut reply panel is displayed in response to a triggering operation of the user on the notification information, so that the user can input reply contents through the shortcut reply panel.

The shortcut reply panel is displayed in response to the triggering operation of the user on the notification information, and the following implementation modes can be included:

One is that the notification information includes a reply control, and a shortcut reply panel is displayed in response to a triggering operation of the reply control by a user. The reply control can comprise an expression reply control and/or a message reply control, and when the user triggers the expression reply control, an expression quick reply panel can be displayed; when the user triggers the message reply control, an input box including an input keyboard may be displayed.

For example, in the scenario shown in fig. 3a, the notification information 201 includes a message reply control 202 and an expression reply control 203. When the user clicks the message reply control 202, an input box including an input keyboard may be displayed so that the user inputs content to be replied in the input box through the input keyboard. When the user clicks the expression reply control 203, an expression panel may be displayed, through which the user can select to reply to the expression used.

One is that the notification information comprises an option control, and a page comprising a reply control is displayed in response to the triggering operation of a user on the option control; and responding to the triggering operation of the user on the reply control, and displaying a shortcut reply panel. The reply controls may include a message reply control and an expression reply control.

For example, in the application scenario shown in FIG. 3b, notification information 201 includes options control 202. When the user clicks on the options control 202, an options page 300 is displayed, which includes a reply control 301 and an emoticon control 302.

One is to display a shortcut reply window in response to a triggering operation of the notification information by the user. The shortcut reply window comprises a reply control, and the reply control can comprise an expression reply control and/or a message reply control. The triggering operation of the notification information by the user may include a long press operation, a double click operation, and the like, which is not limited in this embodiment. In a specific implementation, the notification bar may display a plurality of pieces of notification information, and the user may select notification information that needs to be replied, and trigger the notification information, so as to evoke a quick reply window.

For example, on the PC side, the user double clicks on the notification information 201 in fig. 2a, triggering the display of fig. 3c. In this fig. 3c a shortcut reply window 300 is displayed, which shortcut reply window 300 comprises a message reply control 301 and an expression reply control 302.

In an embodiment of the present disclosure, the expression reply control may correspond to a plurality of expressions, and a user may select a desired expression through the expression reply control. Specifically, the expression selected by the user is obtained in response to the triggering operation of the expression reply control by the user. Specifically, after the user triggers the expression reply control, an expression panel containing a plurality of expressions is displayed; and acquiring the expression selected by the user according to the selection operation of the user on the expression panel.

In an embodiment of the present disclosure, in response to a triggering operation of a message reply control by a user, an input box including an input keyboard is displayed, so that the user inputs information to be replied through the input box, and further information input in the input box by the user is obtained.

In particular, other reply controls, such as emotcontrols, may also be included in the shortcut reply panel. The expression control is used for quickly replying to a specific expression, the user does not need to search in the expression return panel, and the user experience is improved. Based on the above, the shortcut panel may include at least one expression control, where one expression control in the at least one expression control corresponds to one expression, and different expression controls correspond to different expressions.

One is to display a shortcut reply interface in response to a triggering operation of the user on the notification information. The shortcut reply interface comprises message details of the new message and a shortcut reply panel. The quick reply interface can be displayed in a popup window, a half screen or a floating layer mode, and can display not only the quick reply panel but also the message details of the new message, so that a user can check the message details of the new message received by the second account through the quick reply interface on the premise of not switching the accounts, and the user experience is improved.

The message details may include one or more of text, emoticons, pictures, and videos, among others. That is, when the message reply is performed across accounts, various types of information can be displayed on the shortcut reply interface, so that the user can view the complete information without switching accounts.

In an embodiment of the present disclosure, the shortcut reply interface may further include a switch control, and in response to a triggering operation of the switch control by a user, the shortcut reply interface is jumped to a reply interface corresponding to the new message under the second account, and details of the message are displayed. Under the condition of displaying the shortcut reply interface, the user can trigger a switching flow through a switching control included in the shortcut reply interface to realize account switching, so that a reply interface corresponding to the new message is displayed. If the new message is a session message, the displayed reply interface is a session interface corresponding to the session message, and the new message is positioned and displayed on the session interface. I.e. to achieve anchor point localization of the message.

For example, in the application scenario shown in fig. 4a, when the user presses or clicks on the notification information 400 for a long time, a shortcut reply interface is displayed in a pop-up window form. A switch control 401 and a reply control 402 are included in the shortcut reply interface. After the user inputs the content in the input box, the reply control 402 is in an active state, and after the user clicks the reply control 402, the input content is transmitted. For another example, as shown in fig. 4b, when the user presses or double-clicks the notification information 400 for a long time, a shortcut reply interface is displayed in a half-screen form.

When the user triggers the switch control 401, the account switching operation is performed, and the user switches to the reply interface of the notification information 400 corresponding to the new message. As shown in fig. 4c, the new message may singly chat the session message, entering the corresponding session interface.

In an embodiment of the present disclosure, the shortcut reply interface may further include a browsing control, and in response to a triggering operation of the browsing control by a user, a message matched with the triggering operation is displayed on the shortcut reply interface. Wherein the matching operation may include a slide-up operation and a slide-down operation. That is, the user can browse the context of more new messages at the quick reply interface through the browse control.

It should be noted that, because the notification information is the notification information corresponding to the new message under the other account, if the user triggers the notification information during the cross-account reply, the account switching process can be evoked for the triggering operation. Based on this, for the purpose of obtaining the user's reality, it is also necessary to judge the trigger operation. Specifically, in response to a triggering operation of the user on the notification information, displaying first prompt information, wherein the first prompt information is used for prompting whether the user needs to switch to a second account corresponding to the new message; and responding to the switching-free operation triggered by the user aiming at the first prompt information, and displaying a shortcut reply panel.

S104: and replying to the new message by utilizing the reply content.

In this embodiment, after the reply content is obtained through the shortcut reply panel, the reply content is used to reply to the new message in response to the preset operation triggered by the user.

After the new message is replied, the shortcut reply interface can be automatically closed, and prompt information is displayed to prompt the user that the new message is replied through the prompt information. Or the shortcut reply interface is not automatically closed, and the replied content is displayed on the shortcut reply interface.

For example, when the user clicks the reply control 402 in FIG. 4a, the user returns to the last interface, i.e., the desktop of the electronic device, as shown in FIG. 5a, and prompts "sent". When the shortcut reply interface is displayed in a half-screen form, after the new message is replied, the shortcut reply interface is not automatically closed, and as shown in fig. 5b, the replied content is displayed on the shortcut reply interface.

In an embodiment of the disclosure, if the new message is a session message, after replying to the information message by using the reply content, marking a status of the new message as read in a reply interface corresponding to the new message in the second account. That is, the session message replied to by the shortcut will be marked as read.

It should be noted that in embodiments of the present disclosure, viewing new messages across accounts, session messages in an original session are not marked as read.

Therefore, by the technical scheme, under the condition that the account is not switched, the new message pushed by other accounts can be quickly replied, switching operation is reduced, and user experience is improved.

Based on the above method embodiments, the embodiments of the present application further provide a message reply device and an electronic device, which will be described below with reference to the accompanying drawings.

Referring to fig. 6, which is a schematic structural diagram of a message reply device according to an embodiment of the present application, as shown in fig. 6, the device 600 may implement the method embodiment shown in fig. 1. The first account and the second account belong to target application account of the same user in different tenants, the first account is in a login state on the electronic device, and the apparatus 600 includes:

A display unit 601, configured to display notification information of a new message on the electronic device in response to the second account receiving the new message;

The display unit 601 is further configured to display a shortcut reply panel in response to a triggering operation of the user on the notification information;

an obtaining unit 602, configured to obtain reply content in response to a triggering operation of the user on the shortcut reply panel;

and a reply unit 603, configured to reply to the new message by using the reply content.

In the embodiment of the present disclosure, the display unit 601 is specifically configured to, in response to receiving a new message by the second account, display notification information of the new message in a Push notification display area of the electronic device, or display notification information of the new message in a track notification display area of the electronic device.

In an embodiment of the disclosure, the second account is in a login state on the electronic device, but runs in the background; the first account is in a foreground running state.

In the embodiment of the present disclosure, the display unit 601 is specifically configured to display a shortcut reply interface in response to a triggering operation of the user on the notification information, where the shortcut reply interface includes message details of the new message and a shortcut reply panel.

In an embodiment of the disclosure, the shortcut reply interface further includes a switch control, and the apparatus further includes: a switching unit;

The switching unit is used for responding to the triggering operation of the user on the switching control, jumping to a reply interface corresponding to the new message under the second account and displaying the message details.

In an embodiment of the present disclosure, the shortcut reply interface further includes a browsing control, and the display unit 601 is further configured to respond to a triggering operation of the user on the browsing control, and display a message matched with the triggering operation on the shortcut reply interface.

In an embodiment of the disclosure, the apparatus further comprises: a processing unit;

the processing unit is used for closing the shortcut reply interface after replying the new message and prompting the user that the new message is replied;

Or alternatively

The display unit 601 is further configured to display the reply content on the shortcut reply interface.

In embodiments of the present disclosure, the message details include one or more of text, emoticons, pictures, videos.

In the embodiment of the present disclosure, the display unit 601 is specifically configured to respond to a triggering operation of the user on the notification information, and display first prompting information, where the first prompting information is used to prompt whether the user switches to the second account; and responding to the switching-free operation triggered by the user aiming at the first prompt information, and displaying a shortcut reply panel.

In an embodiment of the present disclosure, the shortcut reply panel includes an expression reply panel and/or a message reply panel, and the obtaining unit 602 is specifically configured to obtain the expression selected by the user in response to a triggering operation of the user on the expression reply panel; or responding to the triggering operation of the user on the message reply panel, and acquiring the information input by the user in an input box, wherein the message reply panel comprises the input box.

In an embodiment of the disclosure, the apparatus further comprises: a processing unit;

And the processing unit is used for marking the state of the new message as read in a reply interface corresponding to the new message in the second account after replying the new message.

In an embodiment of the disclosure, the notification information includes an identifier of a tenant to which the second account belongs, and a source identifier of the new message.

In an embodiment of the present disclosure, if the new message is a group chat session message, the source identifier includes an identifier of the group chat session and a user identifier of a user that sends the new message; or if the message details of the new message are tagged, the notification information further includes the tag.

It should be noted that, for specific implementation of each unit in this embodiment, reference may be made to the related description in the above method embodiment. The division of the units in the embodiment of the application is schematic, only one logic function is divided, and other division modes can be adopted in actual implementation. The functional units in the embodiment of the application can be integrated in one processing unit, or each unit can exist alone physically, or two or more units are integrated in one unit. For example, in the above embodiment, the processing unit and the transmitting unit may be the same unit or may be different units. The integrated units may be implemented in hardware or in software functional units.

Referring to fig. 7, a schematic diagram of an electronic device 700 suitable for use in implementing embodiments of the present disclosure is shown. The terminal devices in the embodiments of the present disclosure may include, but are not limited to, mobile terminals such as mobile phones, notebook computers, digital broadcast receivers, PDAs (personal digital assistants), PADs (tablet computers), PMPs (portable multimedia players), in-vehicle terminals (e.g., in-vehicle navigation terminals), and the like, and stationary terminals such as digital TVs, desktop computers, and the like. The electronic device shown in fig. 7 is merely an example and should not be construed to limit the functionality and scope of use of the disclosed embodiments.

As shown in fig. 7, the electronic device 700 may include a processing means (e.g., a central processor, a graphics processor, etc.) 701, which may perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM) 702 or a program loaded from a storage means 708 into a Random Access Memory (RAM) 703. In the RAM703, various programs and data required for the operation of the electronic device 700 are also stored. The processing device 701, the ROM 702, and the RAM703 are connected to each other through a bus 704. An input/output (I/O) interface 705 is also connected to bus 704.

In general, the following devices may be connected to the I/O interface 705: input devices 706 including, for example, a touch screen, touchpad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, and the like; an output device 707 including, for example, a Liquid Crystal Display (LCD), a speaker, a vibrator, and the like; storage 708 including, for example, magnetic tape, hard disk, etc.; and a communication device 709. The communication means 709 may allow the electronic device 700 to communicate wirelessly or by wire with other devices to exchange data. While fig. 7 shows an electronic device 700 having various means, it is to be understood that not all of the illustrated means are required to be implemented or provided. More or fewer devices may be implemented or provided instead.

In particular, according to embodiments of the present disclosure, the processes described above with reference to flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a non-transitory computer readable medium, the computer program comprising program code for performing the method shown in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network via communication device 709, or installed from storage 708, or installed from ROM 702. The above-described functions defined in the methods of the embodiments of the present disclosure are performed when the computer program is executed by the processing device 701.

The electronic device provided by the embodiment of the present disclosure belongs to the same inventive concept as the method provided by the above embodiment, and technical details not described in detail in the present embodiment can be seen in the above embodiment, and the present embodiment has the same beneficial effects as the above embodiment.

The present disclosure provides a computer storage medium having stored thereon a computer program which, when executed by a processor, implements the method provided by the above embodiments.

It should be noted that the computer readable medium described in the present disclosure may be a computer readable signal medium or a computer readable storage medium, or any combination of the two. The computer readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples of the computer-readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the context of this disclosure, a computer-readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In the present disclosure, however, the computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave, with the computer-readable program code embodied therein. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination of the foregoing. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: electrical wires, fiber optic cables, RF (radio frequency), and the like, or any suitable combination of the foregoing.

The computer readable medium may be contained in the electronic device; or may exist alone without being incorporated into the electronic device.

The computer readable medium carries one or more programs which, when executed by the electronic device, cause the electronic device to perform the method described above.

Computer program code for carrying out operations of the present disclosure may be written in one or more programming languages, including, but not limited to, an object oriented programming language such as Java, smalltalk, C ++ and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computer (for example, through the Internet using an Internet service provider).

The flowcharts and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

The units involved in the embodiments of the present disclosure may be implemented by means of software, or may be implemented by means of hardware. Where the names of the units/modules do not constitute a limitation of the units themselves in some cases.

The functions described above herein may be performed, at least in part, by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: a Field Programmable Gate Array (FPGA), an Application Specific Integrated Circuit (ASIC), an Application Specific Standard Product (ASSP), a system on a chip (SOC), a Complex Programmable Logic Device (CPLD), and the like.

In the context of this disclosure, a machine-readable medium may be a tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. The machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. The machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. More specific examples of a machine-readable storage medium would include an electrical connection based on one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

It should be noted that, in the present description, each embodiment is described in a progressive manner, and each embodiment is mainly described in a different manner from other embodiments, and identical and similar parts between the embodiments are all enough to refer to each other. For the system or device disclosed in the embodiments, since it corresponds to the method disclosed in the embodiments, the description is relatively simple, and the relevant points refer to the description of the method section.

It should be understood that in the present application, "at least one (item)" means one or more, and "a plurality" means two or more. "and/or" for describing the association relationship of the association object, the representation may have three relationships, for example, "a and/or B" may represent: only a, only B and both a and B are present, wherein a, B may be singular or plural. The character "/" generally indicates that the context-dependent object is an "or" relationship. "at least one of" or the like means any combination of these items, including any combination of single item(s) or plural items(s). For example, at least one (one) of a, b or c may represent: a, b, c, "a and b", "a and c", "b and c", or "a and b and c", wherein a, b, c may be single or plural.

It is further noted that relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Moreover, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.

The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied directly in hardware, in a software module executed by a processor, or in a combination of the two. The software modules may be disposed in Random Access Memory (RAM), memory, read Only Memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.

The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the application. Thus, the present application is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (16)

1. The message reply method is characterized in that a first account and a second account belong to target application program accounts of the same user in different tenants, the first account is in a login state on the electronic equipment, and the method comprises the following steps:

Responsive to the second account receiving a new message, displaying notification information of the new message on the electronic device;

responding to the triggering operation of the user on the notification information, and displaying a shortcut reply panel;

Responding to the triggering operation of the user on the shortcut reply panel, and acquiring reply content;

And replying the new message by utilizing the replying content.

2. The method of claim 1, wherein in response to the second account receiving a new message, displaying notification information for the new message on the electronic device comprises:

and responding to the second account to receive a new message, displaying the notification information of the new message in a Push notification display area of the electronic equipment, or displaying the notification information of the new message in a track notification display area of the electronic equipment.

3. The method of claim 1, wherein the step of determining the position of the substrate comprises,

The second account number is in a login state on the electronic equipment, but runs in the background; the first account is in a foreground running state.

4. A method according to any one of claims 1-3, wherein displaying a shortcut reply panel in response to a triggering operation of the notification information by a user comprises:

and responding to the triggering operation of the user on the notification information, and displaying a shortcut reply interface, wherein the shortcut reply interface comprises the message details of the new message and a shortcut reply panel.

5. The method of claim 4, wherein the shortcut reply interface further comprises a toggle control, the method further comprising:

And responding to the triggering operation of the user on the switching control, jumping to a reply interface corresponding to the new message under the second account, and displaying the message details.

6. The method of claim 4, wherein the shortcut reply interface further comprises a browse control, the method further comprising:

And responding to the triggering operation of the user on the browsing control, and displaying a message matched with the triggering operation on the shortcut reply interface.

7. The method of claim 4, wherein after replying to the new message, the method further comprises:

closing the shortcut reply interface and prompting the user that the new message is replied;

Or alternatively

And displaying the reply content on the shortcut reply interface.

8. The method of claim 4, wherein the message details comprise one or more of text, emoticons, pictures, videos.

9. The method according to claim 1, wherein the displaying a shortcut reply panel in response to a triggering operation of the notification information by a user includes:

responding to the triggering operation of the user on the notification information, displaying first prompt information, wherein the first prompt information is used for prompting whether the user switches to the second account;

And responding to the switching-free operation triggered by the user aiming at the first prompt information, and displaying a shortcut reply panel.

10. The method according to claim 1, wherein the shortcut reply panel includes an expression reply panel and/or a message reply panel, and the responding to the triggering operation of the user on the shortcut reply panel, obtaining reply content includes:

Responding to the triggering operation of the user on the expression reply panel, and acquiring the expression selected by the user; or alternatively

And responding to the triggering operation of the user on the message reply panel, and acquiring information input by the user in an input box, wherein the message reply panel comprises the input box.

11. The method of claim 1, wherein after replying to the new message, the method further comprises:

and marking the state of the new message as read in a reply interface corresponding to the new message in the second account.

12. The method of claim 1, wherein the notification information includes an identification of a tenant to which the second account belongs, and a source identification of the new message.

13. The method of claim 12, wherein the step of determining the position of the probe is performed,

If the new message is a group chat session message, the source identifier includes an identifier of the group chat session and a user identifier of a user who sends the new message;

Or alternatively

If the message details of the new message are tagged, the notification information further includes the tag.

14. The message reply device is characterized in that a first account and a second account belong to target application account numbers of the same user in different tenants, the first account is in a login state on the electronic equipment, and the device comprises:

the display unit is used for responding to the second account number to receive a new message and displaying notification information of the new message on the electronic equipment;

the display unit is also used for responding to the triggering operation of the user on the notification information and displaying a shortcut reply panel;

The acquisition unit is used for responding to the triggering operation of the user on the shortcut reply panel and acquiring reply content;

And the replying unit is used for replying the new message by utilizing the replying content.

15. An electronic device, the device comprising: a processor and a memory;

The memory is used for storing instructions or computer programs;

the processor for executing the instructions or computer program in the memory to cause the electronic device to perform the method of any of claims 1-13.

16. A computer readable storage medium having instructions stored therein which, when executed on a device, cause the device to perform the method of any of claims 1-13.