CN117979299A

CN117979299A - 5G message processing method, 5G message complaint method, device and product

Info

Publication number: CN117979299A
Application number: CN202410195507.0A
Authority: CN
Inventors: 高欢欢
Original assignee: China Telecom Corp Ltd
Current assignee: China Telecom Corp Ltd
Priority date: 2024-02-21
Filing date: 2024-02-21
Publication date: 2024-05-03

Abstract

The invention provides a 5G message processing method, a 5G message complaint method, a device and a product, and relates to the field of 5G messages. The method comprises the steps of realizing standardized analysis of the point-to-point complaint message by supplementing a 5G message protocol, adding functional modification of a 5G message center, and completing a target scene in cooperation with a newly added 5G message service management platform, and comprises the following steps: receiving complaint information, forwarding the complaint information from the newly added interface to a 5G message service management platform to process the complaint information, setting the complaint number as a normal number, a 5G message system blacklist or a 5G message called user blacklist according to preset rules, and returning the complaint number to a 5G message center system and storing the complaint number in a database blacklist; and receiving the 5G message, traversing a blacklist of a database, determining whether a calling number in the 5G message is a blacklist, and carrying out 5G message final call delivery processing according to the authority corresponding to the type of the blacklist so as to realize complaint and interception of the point-to-point 5G message.

Description

5G message processing method, 5G message complaint method, device and product

Technical Field

The embodiment of the invention relates to the technical field of 5G messages, in particular to a 5G message processing method in 5G message service, a 5G message point-to-point complaint processing method, a device and a product.

Background

The 5G message is a next generation message platform, and based on GSMA RCS UP (Universal Profile) 2.X (RCC. 71v2. X) standard specification, various forms of media information including pictures, videos, voices, geographic positions, business cards and the like are provided for users so as to enrich message experience. The 5G message is the upgrade of the short message service, is a basic telecommunication service of an operator, realizes the leap of service experience based on the IP technology, supports more media formats and has more expression forms. In short, the 5G message is a message of an operator pipe integrating multimedia messages, applets, APPs and the like. The 5G message is used as the upgrade of the traditional short message, an operator establishes a MaaP capacity-enhanced open platform and a Chatbot chat robot on the network, the platform provides service for an enterprise open API interface, a new channel is provided for the enterprise and the user, the enterprise can reach the user by means of the channel, and the user can reach the service. Currently, related operators have been in sequential business use.

However, in the current international and enterprise standard specifications, complaint 5G message service functions are not provided for mobile phone terminals. With the increasing popularity of 5G message service, the national demands for security protection of junk information and user information are urgent, and the 5G is sent by using point-to-point messages for services such as a few advertisements, however, the complaint and/or interception method of the point-to-point 5G message cannot be realized at present aiming at the strong touch characteristic of the 5G message.

Disclosure of Invention

The embodiment of the invention provides a 5G message processing method, a 5G message complaint method, a device and a product, which are used for realizing complaint and interception of point-to-point 5G messages.

The first aspect of the embodiment of the invention provides a 5G message processing method, which is applied to a 5G message center system, and comprises the following steps:

receiving and analyzing a first message sent by a first 5G message terminal, and determining a first message identifier of the first message;

if the first message identifier is a complaint message type identifier, the first message is sent to a 5G message service management platform, and the first message at least carries a complaint number, a complaint number and complaint content;

Obtaining a treatment result returned by the 5G message service management platform, and storing the treatment result in a 5G message blacklist of a database; the treatment result is determined by the 5G message service management platform based on the first message and a preset rule, and comprises the type of the complaint number and a permission limit list;

receiving and analyzing a second message sent by a second 5G message terminal, and determining a second message identifier of the second message;

And under the condition that the second message identifier is a 5G message type identifier, performing final call delivery processing on the second message at least based on the attribution relationship between the calling number in the second message and the 5G message blacklist.

The second aspect of the embodiment of the invention provides a 5G message processing method, which is applied to a 5G message service management platform, and comprises the following steps:

receiving a complaint message sent by a 5G message center system, wherein the complaint message at least carries a complaint number;

Based on the complaint message, according to a preset rule or manual judgment, the complaint number is treated as a treatment result, and the treatment result comprises the type and authority limit list of the complaint number;

and returning the treatment result to the 5G message center system so that the 5G message center system stores the treatment result in a 5G message blacklist of a database, and the 5G message center system performs final call delivery processing of 5G messages based on the 5G message blacklist.

A third aspect of the embodiment of the present invention provides a 5G message complaint method, applied to a 5G message terminal, where the method includes:

displaying a complaint interface for the 5G message;

Responding to complaint operation of a user on the complaint interface aiming at one or more 5G messages, and determining complaint numbers, complaint numbers and complaint contents of the 5G messages;

Packaging the complaint content according to the complaint number, the complaint number and the complaint message type identifier to generate a complaint message;

The complaint message is sent to a 5G message center system, so that the 5G message center system stores a 5G message blacklist in a database according to a treatment result returned by a 5G message service management platform, and final call delivery processing of the 5G message is carried out based on the 5G message blacklist;

The treatment result is determined by the 5G message service management platform based on the complaint message and a preset rule, and comprises the type of the complaint number and a permission limit list.

A fourth aspect of the present invention provides a 5G message processing apparatus, applied to a 5G message center system, the apparatus including:

the first message receiving module is used for receiving and analyzing a first message sent by a first 5G message terminal and determining a first message identifier of the first message;

The message forwarding module is used for sending the first message to a 5G message service management platform under the condition that the first message identifier is a complaint message type identifier, wherein the first message at least carries a complaint number, a complaint number and complaint content;

The blacklist acquisition module is used for acquiring a treatment result returned by the 5G message service management platform and storing the treatment result in a 5G message blacklist of a database; the treatment result is determined by the 5G message service management platform based on the first message and a preset rule, and comprises the type of the complaint number and a permission limit list;

The second message receiving module is used for receiving and analyzing a second message sent by a second 5G message terminal and determining a second message identifier of the second message;

And the message processing module is used for carrying out final call delivery processing on the second message at least based on the attribution relationship between the calling number in the second message and the 5G message blacklist under the condition that the second message identifier is a 5G message type identifier.

A fifth aspect of an embodiment of the present invention provides a 5G message processing apparatus, applied to a 5G message service management platform, where the apparatus includes:

The complaint message receiving module is used for receiving complaint messages sent by the 5G message center system, wherein the complaint messages at least carry complaint numbers;

the blacklist determining module is used for processing the complaint number into a processing result based on the complaint message according to a preset rule or manual judgment, and the processing result comprises the type of the complaint number and a permission limit list;

And the blacklist returning module is used for returning the treatment result to the 5G message center system, so that the 5G message center system stores the treatment result in a blacklist of a database, and performs final call delivery processing of the 5G message based on the blacklist of the 5G message.

A sixth aspect of the embodiment of the present invention provides a 5G message complaint apparatus, applied to a 5G message terminal, the apparatus including:

The interface display module is used for displaying a complaint interface aiming at the 5G message;

A complaint response module for determining a complaint number, a complaint number and complaint content of one or more 5G messages in response to a complaint operation of a user on the complaint interface for the 5G messages;

the complaint generating module is used for packaging the complaint content according to the complaint number, the complaint number and the complaint message type identifier to generate a complaint message;

The message sending module is used for sending the complaint message to a 5G message center system so that the 5G message center system stores a 5G message blacklist in a database according to a treatment result returned by a 5G message service management platform and performs final call delivery processing of the 5G message based on the 5G message blacklist;

A seventh aspect of the embodiment of the present invention provides an electronic device, including: comprising a memory, a processor and a computer program stored on the memory and executable on the processor, which computer program, when being executed by the processor, implements steps in a 5G message processing method according to the first aspect of an embodiment of the invention, or implements steps in a 5G message processing method according to the second aspect of an embodiment of the invention, or implements steps in a 5G message complaint method according to the third aspect of an embodiment of the invention.

An eighth aspect of the embodiments of the present invention provides a computer readable storage medium having stored thereon a computer program which when executed by a processor implements steps in a 5G message processing method as in the first aspect of the embodiments of the present invention, or implements steps in a 5G message processing method as in the second aspect of the embodiments of the present invention, or implements steps in a 5G message complaint method as in the third aspect of the embodiments of the present invention.

According to the 5G message processing method provided by the embodiment of the invention, a 5G message center system receives and analyzes a first message sent by a first 5G message terminal, and sends the first message to a 5G message service management platform under the condition that the first message is determined to be a complaint message, so that the 5G message service management platform processes a complaint number carried by the first message to obtain a 5G message blacklist processing result, and the 5G message blacklist processing result returned by the 5G message service management platform is obtained and stored in a 5G message blacklist of a database, wherein the processing result comprises blacklist types and authority limit lists of the complaint numbers; and receiving and analyzing a second message sent by a second 5G message terminal, and carrying out final call delivery processing on the second message at least based on the attribution relationship between the calling number in the second message and the 5G message blacklist under the condition that the second message is determined to be identified as the 5G message.

In the method, a 5G message center system judges a received message, and when the received message is determined to be a complaint message, the complaint message can be sent to a 5G message service management platform, a 5G message blacklist treatment result is generated by processing the complaint message through the 5G message service management platform, and the treated result is returned to the 5G message center system, so that the 5G message center system stores the treated result in a 5G message blacklist of a database, and when the normal 5G message is determined to be received, the 5G message is not directly forwarded, but is subjected to final call delivery processing based on the stored 5G message blacklist, and the forwarding of the 5G message is limited, thereby realizing complaint and interception of the point 5G message, and improving the communication experience of a user for the 5G message.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings that are needed in the description of the embodiments of the present invention will be briefly described below, it being obvious that the drawings in the following description are only some embodiments of the present invention, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.

FIG. 1 is a flow chart of a method of 5G message processing according to one embodiment of the present invention;

FIG. 2 is a schematic diagram of a 5G message complaint handling system according to an embodiment of the present invention;

FIG. 3 is a flow diagram illustrating a 5G complaint message process according to an embodiment of the present invention;

FIG. 4 is a flow chart of a method for processing a 5G message according to one embodiment of the present invention;

FIG. 5 is a flow diagram illustrating a 5G complaint message blacklist process according to one embodiment of the present invention;

FIG. 6 is a flow chart of a method of 5G message complaints provided by one embodiment of the present invention;

fig. 7 is a block diagram of a 5G message processing apparatus according to an embodiment of the present invention;

fig. 8 is a block diagram of a 5G message processing apparatus according to an embodiment of the present invention;

FIG. 9 is a block diagram of a 5G message complaint device according to one embodiment of the present invention;

fig. 10 is a schematic diagram of an electronic device according to an embodiment of the invention.

Detailed Description

The following description of the embodiments of the present invention will be made clearly and fully with reference to the accompanying drawings, in which it is evident that the embodiments described are some, but not all embodiments of the invention. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.

Hereinafter, specific examples of the present scheme will be described in more detail with reference to the accompanying drawings.

Referring to fig. 1, fig. 1 is a flowchart illustrating a 5G message processing method according to an embodiment of the present invention. As shown in fig. 1, the 5G message processing method of the present embodiment is applied to a 5G message center system, and specifically may include the following steps:

Step S11: and receiving and analyzing a first message sent by the first 5G message terminal, and determining a first message identification of the first message.

In this embodiment, the 5G message center system may receive and parse a first message sent by a first 5G message terminal to obtain a first message identifier corresponding to the first message, where the first 5G message terminal may be any 5G message terminal, the 5G message terminal is configured to send a 5G message, and the 5G message terminal has a complaint function for a point-to-point 5G message, and may send a complaint message for the 5G message. The 5G message center system in this embodiment is a 5G MC, and is at least configured to forward a 5G message and process a 5G complaint message.

Step S12: and under the condition that the first message identifier is a complaint message type identifier, sending the first message to a 5G message service management platform, wherein the first message at least carries a complaint number, a complaint number and complaint content.

In this embodiment, the 5G message center system may determine that the first message is a complaint message for complaining about the 5G message when determining that the first message identifier is a complaint message type identifier, and may send the first message to the 5G message service management platform. After receiving the first message (i.e. the complaint message), the 5G message service management platform may, based on a preset rule and the first message, treat the complaint number in the first message as a treatment result, where the treatment result includes the type and the authority limit list of the complaint number, and return the treatment result to the 5G message center system.

The first message carries at least a complaint number, a complaint number and complaint content. The complaint number is the number for initiating 5G message complaint, the complaint number is the number for complaint after sending 5G message, the complaint content can be the reason description of the user for 5G message complaint, and the type and reason of complaint message violations are mainly described.

Step S13: obtaining a treatment result returned by the 5G message service management platform, and storing the treatment result in a 5G message blacklist of a database; the treatment result is determined by the 5G message service management platform based on the first message and a preset rule, and comprises a blacklist type and a permission limit list of the complaint number.

In this embodiment, the 5G message center system obtains a disposition result returned by the 5G message service management platform and stores the disposition result in a 5G message blacklist of a database in the 5G message center system, where the disposition result is determined by the 5G message service management platform based on the first message and a preset rule, and includes a type of a complaint number and a permission restriction list.

Step S14: and receiving and analyzing a second message sent by a second 5G message terminal, and determining a second message identifier of the second message.

In this embodiment, the 5G message center system may receive and parse a second message sent by a second 5G message terminal to obtain a second message identifier corresponding to the second message, where the second 5G message terminal may be any 5G message terminal or any calling number. In this embodiment, the first 5G message terminal is a 5G message terminal that sends a complaint message for a 5G message, the second 5G message terminal is a 5G message terminal that sends a normal 5G message, and the first 5G message terminal and the second 5G message terminal may be the same terminal or different terminals, which is not limited in this embodiment.

Step S15: and under the condition that the second message identifier is a 5G message type identifier, performing final call delivery processing on the second message at least based on the attribution relationship between the calling number in the second message and the 5G message blacklist.

In this embodiment, the 5G message center system may determine that the second message is a 5G message when determining that the second message identifier is a 5G message type identifier, where the second message carries at least a calling number, and the calling number is a number for initiating the second message. The 5G message center system may perform a final call delivery process on the second message based at least on a home relationship between the blacklist of 5G messages stored in the database and the calling number in the second message.

For example, the second message may not be forwarded if it is determined that the calling number in the second message is in the saved 5G message blacklist; and forwarding the second message and transmitting the 5G message terminal corresponding to the called number in the second message under the condition that the calling number in the second message is determined not to be in the stored 5G message blacklist.

In this embodiment, the 5G message center system performs identification judgment on the received message, and in the case that it is determined that the received message is a complaint message, the complaint message may be sent to the 5G message service management platform, and the complaint message is processed by the 5G message service management platform to generate a 5G message blacklist handling result, and returned to the 5G message center system, so that when it is determined that a normal 5G message is received, the 5G message center system does not directly forward the 5G message, but processes the 5G message based on the 5G message blacklist to limit the forwarding of the 5G message, thereby implementing complaint and interception of peer-to-peer 5G message, and improving the communication experience of the user for the 5G message _.

In combination with the above embodiment, in an implementation manner, the embodiment of the present invention further provides a 5G message processing method. Specifically, in the method, the "performing the final call delivery processing on the second message based at least on the attribution relationship between the calling number in the second message and the 5G message blacklist" in the above step S15 may specifically include step S21 and step S22:

Step S21: and determining whether the calling number in the second message belongs to the 5G message system blacklist.

In this embodiment, the 5G message blacklist at least includes: the 5G message system blacklist, numbers in the 5G message system blacklist cannot send 5G messages to other numbers. The 5G message center system may determine whether the calling number in the second message belongs to a blacklist of 5G message systems.

Step S22: and if the calling number belongs to the blacklist of the 5G message system, not forwarding the second message.

In this embodiment, the 5G message center system determines that the calling number of the second message has been complained under the condition that it is determined that the calling number in the second message belongs to the blacklist of the 5G message system, intercepts the second message, and does not forward the second message, that is, does not deliver the 5G message.

And under the condition that the calling number in the second message is determined not to be in the blacklist of the 5G message system, the 5G message center system does not intercept the second message, forwards the second message, and achieves the final call delivery of the 5G message.

In combination with the above embodiment, in another implementation manner, the embodiment of the present invention further provides a 5G message processing method. Specifically, in the method, the "performing the final call delivery processing on the second message based at least on the relationship between the calling number in the second message and the 5G message blacklist" in the above step S15 may specifically include step S31 and step S32:

step S31: and determining whether the calling number belongs to the blacklist of the called user of the 5G message.

In this embodiment, the 5G message blacklist at least includes: and the number in the 5G message called user blacklist corresponding to the called number cannot send the 5G message to the called number. And, the second message in this embodiment also carries the called number. The 5G message center system may determine whether the calling number in the second message belongs to a blacklist of 5G message called users corresponding to the called number in the second message.

Step S32: and under the condition that the calling number belongs to the blacklist of the called user of the 5G message, the second message is not forwarded to the called number in a final call.

In this embodiment, the 5G message center system determines that the calling number of the second message has been complained by the called number of the second message, and intercepts the second message without forwarding the second message to the 5G message terminal corresponding to the called number, that is, without terminating the 5G message, when determining that the calling number of the second message is in the 5G message called user blacklist corresponding to the called number of the second message.

And under the condition that the calling number in the second message is not determined to be in the 5G message blacklist corresponding to the called number in the second message, the 5G message center system does not intercept the second message, forwards the second message to the 5G message terminal corresponding to the called number, and realizes the delivery of the 5G message.

In combination with the above embodiment, in an implementation manner, the embodiment of the present invention further provides a 5G message processing method. Specifically, in the method, the step S32 may specifically include step S41:

Step S41: and delivering the second message to a 5G message terminal corresponding to the second called number under the condition that the calling number belongs to a 5G message called user blacklist corresponding to the first called number and does not belong to a 5G message called user blacklist corresponding to the second called number.

In this embodiment, the 5G message terminal has a function of mass sending 5G messages, and one 5G message may carry a plurality of called numbers. Wherein, the called number may include: the 5G message center system may determine whether the calling number is in a 5G message called user blacklist corresponding to the first called number and determine whether the calling number is in a 5G message called user blacklist corresponding to the second called number. Under the condition that the calling number is determined to be in a 5G message called user blacklist corresponding to the first called number and is not in a 5G message called user blacklist corresponding to the second called number, the 5G message center system can determine that the calling number is complained by the first called number but not by the second called number, so that the 5G message center system can send the second message to a 5G message terminal corresponding to the second called number and does not send the second message to the 5G message terminal corresponding to the first called number, and point-to-point complaint interception processing of the 5G message is realized.

In the case that the calling number is determined not to be in the 5G message called user blacklist corresponding to the first called number and not to be in the 5G message called user blacklist corresponding to the second called number, the 5G message center system may send the second message to the 5G message terminal corresponding to the second called number, and send the first message to the 5G message terminal corresponding to the first called number.

In the case that the calling number is determined not to be in the 5G message called user blacklist corresponding to the first called number and in the 5G message blacklist corresponding to the second called number, the 5G message center system may send the second message to the 5G message terminal corresponding to the first called number and not send the second message to the 5G message terminal corresponding to the second called number.

And under the condition that the calling number is determined to be in a 5G message called user blacklist corresponding to the first called number and in a 5G message called user blacklist corresponding to the second called number, the 5G message center system does not send the second message to the 5G message terminal corresponding to the first called number and does not send the second message to the 5G message terminal corresponding to the second called number.

In combination with the above embodiment, in an implementation manner, the embodiment of the present invention further provides a 5G message processing method. Specifically, in the method, the "performing the final call delivery processing on the second message based at least on the attribution relationship between the calling number in the second message and the 5G message blacklist" in the above step S15 may specifically include the following steps:

and determining that the calling number in the second message belongs to the blacklist of the 5G message system, and not forwarding the second message to the first called number, the second called number to the N-1 called number and the N called number.

In this embodiment, the 5G message blacklist includes at least: a 5G message system blacklist, numbers in the 5G message system blacklist being unable to send 5G messages to other numbers. And, the second message also carries a called number, the called number comprising: the first called number, the second called number, the N-1 called number and the N called number, wherein N can be any natural number.

The 5G message service management platform determines that the first called number and the second called number to the N-1 called number all initiate complaint messages to the calling number of the second message, determines that the complaint frequency of the calling number reaches a preset frequency threshold, determines a treatment result of the complaint number (namely the calling number of the second message) at the moment, and returns the complaint number in the treatment result to the 5G message center system, wherein the type of the complaint number is the type of a blacklist of the 5G message system.

The 5G message center system determines that the calling number in the second message belongs to a blacklist of the 5G message system, does not carry out final call delivery on the second message to the first called number and the second called number to the N-1 called number, and does not carry out final call forwarding on the second message to the N called number.

In one embodiment, for a 5G message center system:

(1) The 5G message center system newly adds a point-to-point complaint message type analysis function and supports receiving the point-to-point complaint message sent by the 5G message terminal.

(2) The 5G message center system is newly added to an interface of the 5G message service management platform to support the delivery of the point-to-point complaint message sent by the terminal to the 5G message service management platform, wherein the message interface carries a user number, a complaint reason description and a complaint message content.

(3) The 5G message center system is newly added with a point-to-point blacklist function, supports a 5G message system blacklist received from the 5G message service management platform and a 5G message called user blacklist corresponding to the user number, and is cached in a database. And when the point-to-point 5G message is issued, judging a blacklist of the 5G message system and a blacklist of a called user of the 5G message, if the blacklist is in the blacklist, not allowing the message to be terminated, and if the blacklist is not in the blacklist, allowing the message to be terminated.

As shown in FIG. 2, FIG. 2 is a schematic diagram of a 5G message complaint handling system according to one embodiment of the present invention. In fig. 2, a 5G message complaint handling system includes: a 5G message terminal (UE, user terminal), a 5G message center system (i.e., 5G MC), and a 5G message service management platform (i.e., service management platform). The 5G message terminal is used for sending 5G messages and complaining messages aiming at the 5G messages; the 5G message center system is used for processing 5G messages and 5G complaint messages and storing a 5G message blacklist through a database; the 5G message service management platform is used for processing the 5G complaint message to generate a 5G message blacklist and returning the 5G message blacklist to the 5G message center system.

As shown in FIG. 3, FIG. 3 is a flow chart illustrating a 5G complaint message process according to one embodiment of the present invention. In fig. 3, a 5G message terminal (UE, user terminal) sends a complaint message for a 5G message to a 5G message center system (i.e., 5G MC), after the 5G message center system receives the complaint message, parses the complaint message, returns a response message to the 5G message terminal, and forwards the complaint message to a 5G message service management platform (i.e., service management platform), which returns the response message to the 5G message center system for the received complaint message.

Based on the same inventive concept, an embodiment of the invention provides a 5G message processing method. Referring to fig. 4, fig. 4 is a flowchart of a 5G message processing method according to an embodiment of the present invention. As shown in fig. 4, the 5G message processing method is applied to a 5G message service management platform, and may include the following steps:

Step S51: and receiving complaint messages forwarded by the 5G message center system, wherein the complaint messages at least carry complaint numbers and complaint contents.

In this embodiment, the 5G message service management platform is configured to process complaint messages of the 5G message, generate a blacklist handling result of the 5G message, and return the blacklist handling result. Specifically, the 5G message service management platform may receive a complaint message forwarded by the 5G message center system, where the complaint message carries at least a complaint number and complaint content, and the complaint content may be a description of a cause of complaint of the 5G message by a user, and mainly describes a type and a cause of violation of the complaint message.

Step S52: and based on the complaint message, according to a preset rule or manual judgment, the complaint number is treated as a treatment result, and the treatment result comprises the type and the authority limit list of the complaint number. The types of complaint numbers include: normal number, representing complaint invalidity, 5G message system blacklist and 5G message called user blacklist.

In this embodiment, the 5G message service management platform is configured with a preset rule in advance, where the preset rule is used to perform blacklist management on the complaint number in the complaint message. After the complaint message is received, whether the complaint number in the complaint message is listed in a 5G message blacklist, what kind of the complaint number is listed in the list or not can be judged manually according to a preset rule based on the complaint message, and a treatment result is obtained.

Step S53: and returning the treatment result to the 5G message center system so that the 5G message center system stores the treatment result in a 5G message blacklist of a database, and performs final call delivery processing of the 5G message based on the 5G message blacklist.

In this embodiment, the 5G message service management platform returns a handling result of the 5G message blacklist obtained based on the complaint message to the 5G message center system, so that the 5G message center system stores the handling result in the 5G message blacklist of the database, and forwards the 5G message based on the 5G message blacklist stored in the database. In particular, the 5G message center system may process the 5G message based at least on a home relationship between the 5G message blacklist and calling numbers in the received 5G message. For example, the 5G message center system may not forward the 5G message if it is determined that the calling number in the 5G message is in the saved 5G message blacklist; and forwarding the 5G message and sending the 5G message to a 5G message terminal corresponding to the called number under the condition that the calling number in the 5G message is determined not to be in the stored 5G message blacklist.

The processing result returned by the 5G message service management platform comprises a blacklist type and matched authorities. The database of the 5G message center system stores a 5G message blacklist, and message forwarding is performed according to the 5G message blacklist.

In this embodiment, the 5G message service management platform may generate a 5G message blacklist handling result for the received complaint message and return the handling result to the 5G message center system, so that when the 5G message center system determines that a normal 5G message is received, the 5G message is not forwarded directly, but the 5G message is processed based on the 5G message blacklist stored in the database, so as to limit forwarding of the 5G message, thereby implementing complaint and interception of the peer-to-peer 5G message, and improving communication experience of the user for the 5G message _.

In combination with the above embodiment, in an implementation manner, the embodiment of the present invention further provides a 5G message processing method. Specifically, in the method, the step S52 may specifically include steps S61 to S62:

step S61: determining whether complaint content in the complaint message and/or the blacklist keyword exists in the message content, and/or whether the complaint frequency of the complaint number reaches the frequency threshold.

In this embodiment, the preset rule may be formulated according to a business management rule or an industry rule such as network letter security, where the preset rule at least includes: a blacklist keyword and a frequency threshold; the 5G message blacklist includes at least: the 5G messaging system blacklist.

In this embodiment, the complaint message may include: complaint content and/or message content. The complaint content is the reason description of the user for the complaint of the 5G message, and the message content is the message content of the complaint 5G message. The 5G message service management platform may determine, based on the complaint message and a preset rule, whether complaint content in the complaint message and/or whether there is a blacklist keyword in the message content, and/or whether a complaint frequency for the complaint number reaches a frequency threshold set in advance.

Step S62: and when complaint content in the complaint message and/or the blacklist keyword exists in the message content, and/or the complaint frequency of the complaint number reaches the frequency threshold, the complaint number is treated as the blacklist of the 5G message system, and the numbers in the blacklist of the 5G message system cannot send 5G messages to other numbers.

In this embodiment, the 5G message service management platform determines that complaint content in a complaint message and/or a blacklist keyword exists in the message content, and/or, if the complaint frequency of a complaint number reaches a frequency threshold, for example, the complaint number is represented as an illegal message sent by the complaint number, and handles the complaint number carried by the complaint message as a blacklist of a 5G message system, where the number in the blacklist of the 5G message system cannot send the 5G message to other numbers. For example, the frequency threshold may be 10 times, and the 5G message service management platform may treat the complaint number as a 5G message system blacklist if it is determined that the complaint frequency for the complaint number reaches 10 times.

And the 5G message service management platform returns a treatment result (the type of the complaint number is a 5G message system blacklist) obtained by treatment to the 5G message center system so that the 5G message center system forwards the 5G message based on the 5G message system blacklist. In an example, the 5G message center system determines that the calling number of the 5G message has been complained, intercepts the 5G message, and does not forward the 5G message, i.e., does not deliver the 5G message, if it determines that the calling number in the 5G message is in the blacklist of the 5G message system.

And under the condition that the calling number in the 5G message is determined not to be in the blacklist of the 5G message system, the 5G message center system does not intercept the 5G message, forwards the 5G message, and realizes the delivery of the 5G message.

In combination with the above embodiment, in an implementation manner, the embodiment of the present invention further provides a 5G message processing method. Specifically, in the method, the step S52 may specifically include a step S71 and a step S72:

Step S71: determining whether complaint content in the complaint message and/or the blacklist keyword exists in the message content, and/or whether the complaint frequency of the complaint number reaches the frequency threshold.

In this embodiment, the preset rule may be formulated according to a business management rule or an industry rule such as network letter security, where the preset rule at least includes: a blacklist keyword and a frequency threshold; the 5G message blacklist includes at least: the 5G message corresponding to the complaint number is blacklisted for the called user, and the complaint message also carries the complaint number and the complaint content.

In this embodiment, the complaint message may include: complaint content and/or message content. The complaint content is the reason description of the user for the complaint of the 5G message, and the message content is the message content of the complaint 5G message. The 5G message service management platform may determine, based on the complaint message and a preset rule, complaint content in the complaint message and/or whether there is a blacklist keyword in the message content, and/or determine whether a complaint frequency for a complaint number in the complaint message reaches a frequency threshold.

Step S72: and under the condition that the complaint content and/or the message content in the complaint message do not contain the blacklist keyword, and the complaint frequency of the complaint number does not reach the frequency threshold, the complaint number is treated as a 5G message called user blacklist corresponding to the complaint number, and the number in the 5G message blacklist corresponding to the complaint number cannot send a 5G message to the complaint number.

In this embodiment, when it is determined that the complaint content in the complaint message and/or the blacklist keyword does not exist in the message content, and the complaint frequency of the complaint number does not reach the frequency threshold, for example, it characterizes that the complaint number is sent as a harassment message for the complaint number, and the 5G message service management platform adds the complaint number carried by the complaint message into the blacklist of the 5G message called user corresponding to the complaint number, where the number in the blacklist of the 5G message called user corresponding to the complaint number cannot send the 5G message to the complaint number.

In this embodiment, the 5G message service management platform returns the obtained disposition result (including the blacklist of the 5G message called party corresponding to the user number) to the 5G message center system, so that the 5G message center system forwards the 5G message based on the blacklist of the 5G message called party corresponding to the user number. In an example, the 5G message center system determines that the calling number of the 5G message has been complained by the called number in the 5G message, in the case that it is determined that the calling number in the 5G message is in the 5G message called subscriber blacklist corresponding to the called number in the 5G message, intercepts the 5G message, and does not forward the 5G message to the 5G message terminal corresponding to the called number in the 5G message, that is, does not deliver the 5G message.

And under the condition that the calling number in the 5G message is not determined to be in the 5G message called user blacklist corresponding to the called number in the 5G message, the 5G message center system does not intercept the second message, forwards the 5G message to the 5G message terminal corresponding to the called number in the 5G message, and realizes the delivery of the 5G message.

And when a certain number exists in the blacklist of the 5G message called user corresponding to the plurality of user numbers and reaches a certain number, namely, the certain number is complained by the plurality of numbers and reaches a certain complaining amount (reaches a frequency threshold), the number can be subjected to blacklist upgrading and added into the blacklist of the 5G message system.

As shown in FIG. 5, FIG. 5 is a flow chart illustrating a 5G complaint message blacklist process according to one embodiment of the present invention. In fig. 5, the 5G message service management platform (i.e., service management platform) returns a 5G message blacklist set based on complaint messages to the 5G message center system (i.e., 5G MC), and the 5G message center system locally stores the 5G message blacklist and returns a response message to the 5G message service management platform. The 5G message terminal (UE, user terminal) sends point-to-point 5G message to the 5G message center system, the 5G message center system judges according to the locally stored 5G message blacklist based on the received 5G message, and returns response message to the 5G message terminal.

In one embodiment, for a 5G message service management platform:

(1) After receiving the point-to-point complaint information of the user, the 5G message service management platform adds the complaint number into a blacklist of the called user of the 5G message or a blacklist of the 5G message system according to a set rule (according to business management rules or industry rules such as network letter security) by manually/automatically judging the reason of the complaint.

(2) If the 5G message service management platform determines that the complaint number is an illegal message, the complaint number is added into a blacklist of the 5G message system, and the number is not allowed to send a point-to-point message to any user.

(3) If the 5G message service management platform determines that the number being complained is an illegal message or harassment message for a person, the 5G message called user blacklist is added, and the number is not allowed to send a point-to-point message to the complainer.

(4) And the 5G message service management platform is additionally provided with a message interface, and synchronizes the system blacklist and the called user blacklist to the 5G message center system in real time.

Based on the same inventive concept, an embodiment of the invention provides a 5G message complaint method. Referring to fig. 6, fig. 6 is a flowchart of a 5G message complaint method provided by an embodiment of the present invention.

As shown in fig. 6, the 5G message complaint method is applied to a 5G message terminal, and may include the steps of:

step S81: a complaint interface for the 5G message is displayed.

In this embodiment, the 5G message terminal has a complaint function for the 5G message, and can display a complaint interface for the 5G message.

Step S82: in response to a complaint operation of a user on the complaint interface for one or more 5G messages, a complaint number, and complaint content of the 5G message are determined.

In this embodiment, a user may perform complaint operations on a complaint interface for 5G messages, for example, perform complaint operations for one or more 5G messages on the interface, or directly perform complaint operations for a user number sending the 5G message, and in the complaint interface, the user may input a complaint reason description. The 5G message terminal may determine a complaint number, and a complaint content of the 5G message in response to a complaint operation of the user on the complaint interface for the 5G message.

Step S83: and packaging the complaint content according to the complaint number, the complaint number and the complaint message type identifier to generate a complaint message.

In this embodiment, the 5G message terminal may encapsulate the complaint content according to the complaint number, and the complaint message type identifier, to generate the complaint message.

Step S84: and sending the complaint message to a 5G message center system, so that the 5G message center system stores a 5G message blacklist in a database according to a treatment result returned by a 5G message service management platform, and performs final call delivery processing of the 5G message based on the 5G message blacklist.

In this embodiment, the 5G message terminal may send the generated complaint message to the 5G message center system, where the 5G message center system stores a 5G message blacklist in the database according to a disposition result returned by the 5G message service management platform, and performs a final call delivery process of the 5G message based on the 5G message blacklist, where the disposition result is determined by the 5G message service management platform based on the complaint message and a preset rule, and includes a type of a complaint number and a permission restriction list.

In particular, the 5G message center system may process the 5G message based at least on a home relationship between the 5G message blacklist and calling numbers in the received 5G message. For example, the 5G message center system may not forward the 5G message if it is determined that the calling number in the 5G message is in the saved 5G message blacklist; and forwarding the 5G message and sending the 5G message to a 5G message terminal corresponding to the called number under the condition that the calling number in the 5G message is determined not to be in the stored 5G message blacklist.

In this embodiment, a specific complaint interface is set in the 5G message terminal, which can complain about a 5G message, generate a complaint message, and send the complaint message to the 5G message center system, so that the 5G message center system can send the complaint message to the 5G message service management platform, and the 5G message service management platform can generate a treatment result (including a blacklist type and a permission limit list of a complaint number) for the received complaint message, and return the treatment result to the 5G message center system, so that the 5G message center system stores the blacklist of the 5G message in the database based on the received treatment result, and when it is determined that a normal 5G message is received, does not directly forward the 5G message any more, but processes the 5G message based on the blacklist of the 5G message, so as to limit forwarding of the 5G message, thereby realizing complaint and interception of the point-to-point 5G message, and improving the communication experience of the user for the 5G message.

In an embodiment, for a 5G messaging terminal:

(1) After complaining operation is carried out on the point-to-point message by the terminal user on the 5G message terminal, a point-to-point complaint message signaling is sent to the 5G message center system.

(2) The 5G message terminal supports complaining on the messages after selecting one or more messages in the point-to-point message dialog box, and in a message complaining function interface, a user can input a complaint reason description.

(3) Meanwhile, in the point-to-point message dialog, the support may select to complain about the user, and in the complaint function interface, the user may input a complaint cause description.

(4) When a user clicks and sends a complaint at a 5G message terminal, the 5G message terminal sends a complaint message to a 5G message center system, wherein the complaint message carries a special message type identifier, and the number, the complaint description and the original message content of the complaint (the premise is that the message is selected to be carried when the complaint is sent).

In another embodiment, a 5G complaint message processing method is presented. The 5G complaint message processing method can comprise the following steps:

S1, a 5G message terminal sends a complaint message, and the complaint message carries a point-to-point complaint message with a value of "*;+g.3gpp.icsi-ref＝"urn％3Aurn-7％3A3gpp-service.ims.icsi.oma.cpm.systemmsg;ur n％3Aurn-7％3A3gpp-application.ims.iari.rcs.p2pspam", of an Accept-Contact parameter; and parameter information such as calling number, complaint reason and the like is encapsulated in the message body.

The following format is designed:

MESSAGE sip:1234567890@botplatform.rcs.chinamobile.com SIP/2.0

Via:SIP/2.0/TCP182.3.1.6:5060；branch＝z9hG4bKcx8bbxxebdxiebocyfbvffe ciT07173

Call-ID:asbcz9hG4bK1ddafb4gf9gdgaf8fdfe89h5bugqurha9@182.1.1.64

From:

<sip:+8613800138002@bj.ims.mnc000.mcc460.3gppnetwork.org>；tag＝sbc04025e5gxauf

To:<sip:1234567890@botplatform.rcs.chinamobile.com>

CSeq:1MESSAGE

Allow:INVITE,BYE,ACK,REGISTER,MESSAGE,UPDATE,CANCEL

Date:Sun,1st July 2018 11:26:49GMT

Max-Forwards:67

User-Agent:IM-serv/OMA1.0

P-Asserted-Identity:

<sip:+8613800138002@bj.ims.mnc000.mcc460.3gppnetwork.org>

Accept-Contact:*;+g.3gpp.icsi-ref＝"urn％3Aurn-7％3A3gpp-service.ims.icsi.oma.cpm.systemmsg;urn％3Aurn-7％3A3gpp-application.ims.iari.rcs.p2pspam"

P-Asserted-Service:urn:urn-7:3gpp-service.ims.icsi.oma.cpm.systemmsg

Content-Length:1896

Content-Type:application/vnd.gsma.p2pspam-report+xml

<？xml version＝"1.0"encoding＝"UTF-8"？>

<SR xmlns＝"urn:gsma:params:xml:ns:rcs:rcs:spamreport"

xmlns:ext＝"urn:gsma:params:xml:ns:rcs:rcs:spamreport">

<address>sip:13800000@rcs.chinamobile.com</address>

<Message-ID>cf9e4a75-663b-1032-ac45-159f940783c5</Message-ID>

<Message-ID>cf9e4a75-663b-2128-ac45-24701ca141c5</Message-ID>

< ext: spam-type > spam message >

< Ext free-text > advertisement < ext:/free-text)

</SR>。

S2, the 5G message center system judges that the message is a point-to-point complaint message according to the value ："*;+g.3gpp.icsi-ref＝"urn％3Aurn-7％3A3gpp-service.ims.icsi.oma.cpm.systemmsg;urn％3Aurn-7％3A3gpp-application.ims.iari.rcs.p2pspam", of the parameter of the Accept-Contact, and analyzes the message body to read the information such as the calling number, the number of the complaint, the complaint reason and the like.

And S3, the 5G message center system returns a successful response to the 5G message terminal, and the 5G message terminal displays that the complaint message is successfully sent.

S4, the 5G message center system packages the complaint message and delivers the complaint message to the 5G message service management platform, and the complaint message center system carries information such as calling numbers, numbers of complaints, complaint reasons and the like.

And S5, the 5G message service management platform returns a response to the 5G message center system, and sets a system blacklist or a called user blacklist according to the complaint result.

In another embodiment, a method for processing a blacklist of 5G complaint messages is provided. The method for processing the 5G complaint message blacklist can comprise the following steps:

Step 1: the 5G message service management platform sets blacklist information and synchronizes to the 5G message center system;

Step 2: the 5G message center system locally stores the blacklist information and returns a response to the 5G message service management platform;

Step 3: the 5G message terminal sends a point-to-point 5G message to the 5G message center system;

step 4: the 5G message center system returns a response to the 5G message terminal;

Step 5: the 5G message center system judges whether the point-to-point message initiates a final call according to the blacklist information, if the calling number is in the blacklist of the 5G message system, after the initial call is initiated, the information delivery is not carried out on all the sending target users; if the calling number is in the called user blacklist of the called number, the final call is not initiated only to the complaint subject user.

In this embodiment, the 5G message terminal supports complaints about messages in a point-to-point message dialog box, the complaint messages carry necessary information, the 5G message center system analyzes the complaint messages and packages the complaint messages to deliver to the 5G message service management platform, finally a blacklist is formed according to the complaint category, if the calling number is in the blacklist of the 5G message system, after originating a calling, the message delivery is not performed for all sending target users; if the calling number is in the called user blacklist of the called number, the final call is not initiated only to the complaint subject user.

Thus, for the user of the current 5G message, complaints of Chatbot service functions can be performed at the 5G message terminal, and there are mainly two kinds of complaints: the user selects a complaint type for a single message, fills in a complaint reason, and then sends the message to a 5G message center system for complaint; the user selects a Chatbot to complain, the type of complaint can be selected, and after the reason of complaint is filled in, a message is sent to a 5G message center system to complain. For 5G message users: and part of called users complain about part of point-to-point violation messages according to the self conditions, and can not receive the 5G message of the blacklist user. For operators: the method is the same as the traditional telephone and the short message, and the problems of customer perception and spam improvement are faced. Through the design of the system, the system can provide complaint point-to-point service functions for 5G message terminals (such as mobile phone terminals), and can reduce complaint and pressure drop nonstandard information proportion.

Aiming at the technical pain point that part of point-to-point offence information needs to be complained and part of information sent by users is not allowed to be received, the embodiment establishes a point-to-point 5G information service complaint processing mechanism for 5G information terminal users based on international standards and enterprise standards, and firstly, a function that a user can select to complain one or more point-to-point information or complaint for calling numbers is newly defined for the 5G information terminal; secondly, newly defining a terminal point-to-point complaint message type for point-to-point complaint message interaction between the 5G message terminal and the 5G message center system, wherein the type can be suggested to be included in enterprise standard specifications, and can be submitted to GSMA organization in the later period to be included in 3GPP international standard specifications; and finally, adding a point-to-point complaint message processing and blacklist processing mechanism in the 5G message center system to forward the 5G message. In summary, the method of the embodiment provides that the 5G message protocol is supplemented to realize the normalized analysis of the point-to-point complaint message, the function of the 5G message center is improved and increased, and the target scene is completed in cooperation with the newly-added 5G message service management platform.

It should be noted that, for simplicity of description, the method embodiments are shown as a series of acts, but it should be understood by those skilled in the art that the embodiments are not limited by the order of acts, as some steps may occur in other orders or concurrently in accordance with the embodiments. Further, those skilled in the art will appreciate that the embodiments described in the specification are presently preferred embodiments, and that the acts are not necessarily required by the embodiments of the invention.

Based on the same inventive concept, an embodiment of the present invention provides a 5G message processing apparatus 700 applied to a 5G message center system. Referring to fig. 7, fig. 7 is a block diagram illustrating a structure of a 5G message processing apparatus according to an embodiment of the present invention. As shown in fig. 7, the apparatus 700 includes:

a first message receiving module 701, configured to receive and parse a first message sent by a first 5G message terminal, and determine a first message identifier of the first message;

A message forwarding module 702, configured to send the first message to a 5G message service management platform, where the first message identifier is a complaint message type identifier, and the first message carries at least a complaint number, a complaint number and a complaint content;

A blacklist obtaining module 703, configured to obtain a disposition result returned by the 5G message service management platform, and store the disposition result in a 5G message blacklist of a database; the treatment result is determined by the 5G message service management platform based on the first message and a preset rule, and comprises the type of the complaint number and a permission limit list;

A second message receiving module 704, configured to receive and parse a second message sent by a second 5G message terminal, and determine a second message identifier of the second message;

A message processing module 705, configured to perform a final call delivery process on the second message based on at least a home relationship between a calling number in the second message and the 5G message blacklist, in a case where the second message identifier is a 5G message type identifier _.

Optionally, the 5G message blacklist includes at least: a 5G message system blacklist, wherein the numbers in the 5G message system blacklist can not send 5G messages to other numbers;

The message processing module 705 includes:

a first blacklist determining module, configured to determine whether a calling number in the second message belongs to the 5G message system blacklist;

and the first message forwarding module is used for not forwarding the second message under the condition that the calling number belongs to the blacklist of the 5G message system.

Optionally, the second message further carries a called number, and the 5G message blacklist at least includes: a 5G message called user blacklist, wherein the number in the 5G message called user blacklist cannot send a 5G message to the called number;

The message processing module 705 includes:

a second blacklist determining module, configured to determine whether the calling number belongs to the blacklist of the called user of the 5G message;

And the second message forwarding module is used for not carrying out final call forwarding on the second message to the called number under the condition that the calling number belongs to the blacklist of the called user of the 5G message.

Optionally, the called number includes: the first called number and the second called number, the second message forwarding module includes:

and the second message forwarding sub-module is used for delivering the second message to the 5G message terminal corresponding to the second called number under the condition that the calling number belongs to the 5G message called user blacklist corresponding to the first called number and does not belong to the 5G message called user blacklist corresponding to the second called number.

Optionally, the 5G message blacklist includes at least: a 5G message system blacklist, wherein the numbers in the 5G message system blacklist can not send 5G messages to other numbers; the second message also carries a called number, and the called number includes: the first called number, the second called number to the N-1 called number and the N called number; the first called number, the second called number and the N-1 called number all initiate complaint messages to the calling number, and the calling number belongs to the 5G message system blacklist;

The message processing module 705 includes:

and the third message forwarding module is used for determining that the calling number in the second message belongs to the 5G message system blacklist, and not forwarding the second message to the first called number, the second called number to the N-1 called number and the N called number in a final call.

Based on the same inventive concept, an embodiment of the present invention provides a 5G message processing apparatus 800, which is applied to a 5G message service management platform. Referring to fig. 8, fig. 8 is a block diagram illustrating a structure of a 5G message processing apparatus according to an embodiment of the present invention. As shown in fig. 8, the apparatus 800 includes:

A complaint message receiving module 801, configured to receive a complaint message forwarded by a 5G message center system, where the complaint message carries at least a complaint number and complaint content;

A blacklist determining module 802, configured to treat the complaint number as a treatment result based on the complaint message according to a preset rule or a manual judgment, where the treatment result includes a type and a permission limit list of the complaint number;

A blacklist returning module 803, configured to return the treatment result to the 5G message center system, so that the 5G message center system stores the treatment result in a 5G message blacklist of a database, and performs a final call delivery process of a 5G message based on the 5G message blacklist.

Optionally, the preset rule at least includes: a blacklist keyword and a frequency threshold; the 5G message blacklist at least comprises: a 5G messaging system blacklist;

the blacklist determination module 802 includes:

a first determining module, configured to determine complaint content in the complaint message and/or whether the blacklist keyword exists in the message content, and/or whether a complaint frequency for the complaint number reaches the frequency threshold;

a 5G message system blacklist generating module, configured to store the blacklist keyword in complaint content and/or message content in the complaint message, and/or, when the complaint frequency of the complaint number reaches the frequency threshold, treat the complaint number as the 5G message system blacklist, where numbers in the 5G message system blacklist cannot send 5G messages to other numbers.

Optionally, the preset rule at least includes: a blacklist keyword and a frequency threshold; the 5G message blacklist comprises at least: the method comprises the steps that a 5G message called user blacklist corresponding to a complaint number is provided, and the complaint message also carries the complaint number and complaint content;

the blacklist determination module 802 includes:

The system user message blacklist generation module is used for processing the complaint number as a 5G message called user blacklist corresponding to the complaint number under the condition that the complaint content and/or the message content in the complaint message does not contain the blacklist keyword and the complaint frequency of the complaint number does not reach the frequency threshold, wherein the number in the 5G message called user blacklist corresponding to the complaint number cannot send the 5G message to the complaint number.

Based on the same inventive concept, an embodiment of the present invention provides a 5G message complaint device 900 applied to a 5G message terminal. Referring to fig. 9, fig. 9 is a block diagram illustrating a 5G message complaint apparatus according to an embodiment of the present invention. As shown in fig. 9, the apparatus 900 includes:

The interface display module 901 is used for displaying a complaint interface aiming at the 5G message;

a complaint response module 902, configured to determine a complaint number, and complaint content of one or more 5G messages in response to a complaint operation of a user on the complaint interface for the 5G messages;

A complaint generating module 903, configured to encapsulate the complaint content according to the complaint number, and the complaint message type identifier, and generate a complaint message;

A message sending module 904, configured to send the complaint message to a 5G message center system, so that the 5G message center system stores a 5G message blacklist in a database according to a disposition result returned by a 5G message service management platform, and performs final call delivery processing of a 5G message based on the 5G message blacklist;

Based on the same inventive concept, another embodiment of the present invention provides a computer readable storage medium, on which a computer program is stored, which when executed by a processor, implements the steps in the 5G message processing method according to any of the above embodiments of the present invention, or implements the steps in the 5G message complaint method according to any of the above embodiments of the present invention.

Based on the same inventive concept, another embodiment of the present invention provides an electronic device 1000, as shown in fig. 10. Fig. 10 is a schematic diagram of an electronic device according to an embodiment of the invention. The electronic device comprises a memory 1002, a processor 1001 and a computer program stored on the memory and executable on the processor, which when executed implements the steps of the 5G message processing method according to any of the above embodiments of the present invention or the steps of the 5G message complaint method according to any of the above embodiments of the present invention.

For the device embodiments, since they are substantially similar to the method embodiments, the description is relatively simple, and reference is made to the description of the method embodiments for relevant points.

In this specification, each embodiment is described in a progressive manner, and each embodiment is mainly described by differences from other embodiments, and identical and similar parts between the embodiments are all enough to be referred to each other.

It will be apparent to those skilled in the art that embodiments of the present invention may be provided as a method, apparatus, or computer program product. Accordingly, embodiments of the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the invention may take the form of a computer program product on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, etc.) having computer-usable program code embodied therein.

Embodiments of the present invention are described with reference to flowchart illustrations and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing terminal device to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal device, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. It is therefore intended that the following claims be interpreted as including the preferred embodiment and all such alterations and modifications as fall within the scope of the embodiments of the invention.

Finally, it is further noted that relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Moreover, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or terminal that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or terminal. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article, or terminal device that comprises the element.

The above details of a 5G message processing method, a 5G message complaint method, a device and a product provided by the present invention, and specific examples are applied to illustrate the principles and embodiments of the present invention, and the above examples are only used to help understand the method and core ideas of the present invention; meanwhile, as those skilled in the art will have variations in the specific embodiments and application scope in accordance with the ideas of the present invention, the present description should not be construed as limiting the present invention in view of the above.

Claims

1. A 5G message processing method, applied to a 5G message center system, the method comprising:

2. The method according to claim 1, wherein the 5G message blacklist comprises at least: a 5G message system blacklist, wherein the numbers in the 5G message system blacklist can not send 5G messages to other numbers;

the terminating call delivery processing for the second message at least based on the attribution relation between the calling number in the second message and the 5G message blacklist comprises the following steps:

Determining whether a calling number in the second message belongs to the 5G message system blacklist;

And if the calling number belongs to the blacklist of the 5G message system, not forwarding the second message.

3. The method of claim 1, wherein the second message further carries a called number, and wherein the 5G message blacklist comprises at least: a 5G message called user blacklist, wherein the number in the 5G message called user blacklist cannot send a 5G message to the called number;

determining whether the calling number of the second message belongs to the blacklist of the called user of the 5G message;

And under the condition that the calling number belongs to the blacklist of the called user of the 5G message, the second message is not forwarded to the called number in a final call.

4. A method according to claim 3, wherein the called number comprises: the method includes the steps that when a calling number belongs to a blacklist of a called user of the 5G message, a second message is not forwarded to the called number in a final call, and the method includes the steps that:

And delivering the second message to a 5G message terminal corresponding to the second called number under the condition that the calling number belongs to a 5G message called user blacklist corresponding to the first called number and does not belong to a 5G message called user blacklist corresponding to the second called number.

5. The method of claim 1, wherein the 5G message blacklist comprises at least: a 5G message system blacklist, wherein the numbers in the 5G message system blacklist can not send 5G messages to other numbers; the second message also carries a called number, and the called number includes: the first called number, the second called number to the N-1 called number and the N called number; the first called number, the second called number and the N-1 called number all initiate complaint messages to the calling number, and the calling number belongs to the 5G message system blacklist;

6. A 5G message processing method, applied to a 5G message service management platform, the method comprising:

receiving complaint information forwarded by a 5G message center system, wherein the complaint information at least carries a complaint number and complaint content;

And returning the treatment result to the 5G message center system so that the 5G message center system stores the treatment result in a 5G message blacklist of a database, and performs final call delivery processing of the 5G message based on the 5G message blacklist.

7. The method of claim 6, wherein the preset rules include at least: a blacklist keyword and a frequency threshold; the 5G message blacklist at least comprises: a 5G messaging system blacklist;

The step of disposing the complaint number as a disposal result according to a preset rule or manual judgment based on the complaint message comprises the following steps:

Determining whether complaint content in the complaint message and/or the blacklist keyword exists in the message content and/or whether complaint frequency of the complaint number reaches the frequency threshold;

And when complaint content in the complaint message and/or the blacklist keyword exists in the message content, and/or the complaint frequency of the complaint number reaches the frequency threshold, the complaint number is treated as the blacklist of the 5G message system, and the numbers in the blacklist of the 5G message system cannot send 5G messages to other numbers.

8. The method of claim 6, wherein the preset rules include at least: a blacklist keyword and a frequency threshold; the 5G message blacklist comprises at least: the method comprises the steps that a 5G message called user blacklist corresponding to a complaint number is provided, and the complaint message also carries the complaint number and complaint content;

And under the condition that the complaint content and/or the message content in the complaint message do not contain the blacklist keyword, and the complaint frequency of the complaint number does not reach the frequency threshold value, the complaint number is treated as a 5G message called user blacklist corresponding to the complaint number, and the number in the 5G message called user blacklist corresponding to the complaint number cannot call to the complaint number to send the 5G message.

9. A 5G message complaint method, applied to a 5G message terminal, the method comprising:

displaying a complaint interface for the 5G message;

10. A 5G message processing apparatus for use in a 5G message center system, the apparatus comprising:

The message forwarding module is used for sending the first message to a 5G message service management platform under the condition that the first message identifier is a complaint message type identifier, wherein the first message at least carries a complaint number, a complaint number and complaint content; the blacklist acquisition module is used for acquiring a treatment result returned by the 5G message service management platform and storing the treatment result in a 5G message blacklist of a database; the treatment result is determined by the 5G message service management platform based on the first message and a preset rule, and comprises the type of the complaint number and a permission limit list;

11. A 5G message processing apparatus for use with a 5G message service management platform, the apparatus comprising:

The complaint message receiving module is used for receiving complaint messages forwarded by the 5G message center system, wherein the complaint messages at least carry complaint numbers and complaint contents;

And the blacklist returning module is used for returning the treatment result to the 5G message center system so that the 5G message center system stores the treatment result in a 5G message blacklist of a database and performs final call delivery processing of the 5G message based on the 5G message blacklist.

12. A 5G message complaint apparatus for use with a 5G message terminal, the apparatus comprising:

13. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the computer program when executed by the processor implements the steps of the 5G message processing method according to any of claims 1 to 5, or the steps of the 5G message processing method according to any of claims 6 to 8, or the steps of the 5G message complaint method according to claim 9.

14. A computer readable storage medium having stored thereon a computer program, characterized in that the computer program when executed by a processor realizes the steps in the 5G message processing method according to any of claims 1 to 5, or the steps in the 5G message processing method according to any of claims 6 to 8, or the steps in the 5G message complaint method according to claim 9.