CN117971529A - Log acquisition method, device and system - Google Patents
Log acquisition method, device and system Download PDFInfo
- Publication number
- CN117971529A CN117971529A CN202211309556.XA CN202211309556A CN117971529A CN 117971529 A CN117971529 A CN 117971529A CN 202211309556 A CN202211309556 A CN 202211309556A CN 117971529 A CN117971529 A CN 117971529A
- Authority
- CN
- China
- Prior art keywords
- log
- application program
- user
- terminal equipment
- grabbing
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000000034 method Methods 0.000 title claims abstract description 76
- 230000008569 process Effects 0.000 claims abstract description 47
- 238000013475 authorization Methods 0.000 claims abstract description 14
- 230000004044 response Effects 0.000 claims abstract description 13
- 238000012545 processing Methods 0.000 claims description 17
- 238000012790 confirmation Methods 0.000 claims description 7
- 238000010586 diagram Methods 0.000 description 19
- 230000002159 abnormal effect Effects 0.000 description 6
- 238000004590 computer program Methods 0.000 description 5
- 230000006870 function Effects 0.000 description 5
- 238000012986 modification Methods 0.000 description 4
- 230000004048 modification Effects 0.000 description 4
- 238000004458 analytical method Methods 0.000 description 3
- 230000004075 alteration Effects 0.000 description 2
- 238000004891 communication Methods 0.000 description 2
- 238000011161 development Methods 0.000 description 2
- 230000001960 triggered effect Effects 0.000 description 2
- 230000005856 abnormality Effects 0.000 description 1
- 230000000903 blocking effect Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000004519 manufacturing process Methods 0.000 description 1
- 230000006855 networking Effects 0.000 description 1
Landscapes
- Debugging And Monitoring (AREA)
Abstract
The invention discloses a log acquisition method, a device and a system, wherein the method comprises the steps that after a terminal device determines that a first application program installed by the terminal device fails in a key node in the operation process, the terminal device enters a log grabbing mode under the condition that user authorization is acquired; in the log grabbing mode, the terminal equipment executes the operation of a user on the first application program according to prompt information displayed on a display interface of the terminal equipment, and grabs the log generated by the terminal equipment; and after the terminal equipment determines that the first application program meets a log reporting condition in the operation process, reporting the captured log to a server corresponding to the first application program, and exiting the log capturing mode. Through the mode of automatic triggering log grabbing, real-time control triggering can be realized, the trouble of guiding a user to manually trigger is avoided, the user can more actively perform log acquisition response, and the convenience of log grabbing and reporting is improved.
Description
Technical Field
The present invention relates to the field of computer technologies, and in particular, to a method, an apparatus, and a system for acquiring logs.
Background
With the rapid development of software technology, more and more application software is generated, one or more application software is selected to be installed in the terminal equipment according to the requirements of users, and the application software is widely applied to daily life and work.
At present, various program errors often occur in the development process and the later application process of a software program, so that the problems of flashing back, blocking, incapability of networking, incapability of closing and the like often occur in the process of application software of a user.
The method comprises the steps that when a user needs to perform log grabbing, a corresponding interface is guided to trigger and report log grabbing through a manual opening mode.
However, in this way, the user is often required to manually input a plurality of commands, which consumes a long time, and often has the situation that the user does not autonomously perform manual opening, so that the user cooperates with log grabbing and has a low reporting rate, so that a developer cannot timely acquire an abnormal log to perform abnormal log analysis, the user experience is not friendly, and certain communication and learning costs are required.
Disclosure of Invention
The embodiment of the invention provides a log acquisition method and device, which are used for providing an efficient and convenient log acquisition mode.
In a first aspect, an embodiment of the present invention provides a log obtaining method, including:
after determining that a key node failure occurs in the operation process of a first application program installed by the terminal equipment, the terminal equipment enters a log grabbing mode under the condition that user authorization is obtained;
in the log grabbing mode, the terminal equipment executes the operation of a user on the first application program according to prompt information displayed on a display interface of the terminal equipment, and grabs the log generated by the terminal equipment;
And after the terminal equipment determines that the first application program meets a log reporting condition in the operation process, reporting the captured log to a server corresponding to the first application program, and exiting the log capturing mode.
According to the technical scheme, after the terminal equipment meets the log grabbing condition, the log grabbing mode is automatically triggered, so that the trigger can be controlled in real time, the trouble of guiding a user to manually trigger is avoided, the user can more positively perform log grabbing response, and the convenience of log grabbing and reporting is improved.
Optionally, the method further comprises:
and after the terminal equipment starts the log grabbing generated by the first application program, automatically switching log grades.
Optionally, the method further comprises:
After receiving an instruction for log grabbing aiming at the first application program sent by the server, the terminal equipment enters the log grabbing mode under the condition that user authorization is obtained.
Optionally, after determining that the first application program installed by the terminal device fails in a key node in the operation process, the terminal device enters a log grabbing mode under the condition that user authorization is obtained, where the method includes:
After the terminal equipment determines that a first application program installed by the terminal equipment fails in a key node in the operation process, popping up first information on the display interface, wherein the first information is used for indicating whether a user is allowed to enter the log grabbing mode or not;
and after receiving an operation response allowed by the user based on the confirmation of the first information, the terminal equipment enters the log grabbing mode.
Optionally, the terminal device executes the operation of the user on the first application program according to the prompt information displayed on the display interface of the terminal device, and grabs the log generated by the terminal device, including:
After the terminal equipment enters the log grabbing mode, clearing a log file existing locally, and popping up second information on the display interface, wherein the second information is used for guiding a user to operate the first application program;
and the terminal equipment executes the operation of the user on the first application program according to the second information and grabs the log generated by the terminal equipment.
Optionally, after the terminal device determines that the first application program meets the log reporting condition in the operation process, the method further includes:
The terminal equipment compresses the captured log of the first application program;
And the terminal equipment calls the corresponding interface of the server and reports the compressed log to the server.
Optionally, the log reporting condition includes one or more of the following:
The terminal equipment receives a third information confirmation permission operation response of the user to the display interface, wherein the third information is used for indicating whether the user reports the captured log of the first application program or not; or alternatively, the first and second heat exchangers may be,
In the log grabbing mode, the terminal equipment performs program flashing back in the running process of the first application program, and restarts the first application program; or alternatively, the first and second heat exchangers may be,
In the log grabbing mode, the terminal equipment fails a key node in the process of operating the first application program.
In a second aspect, an embodiment of the present invention provides a log obtaining apparatus, including:
The determining unit is used for determining that the first application program installed by the determining unit enters a log grabbing mode under the condition that user authorization is obtained after the key node failure occurs in the operation process;
The processing unit is used for executing the operation of the user on the first application program according to the prompt information displayed on the display interface of the terminal equipment in the log grabbing mode, and grabbing the generated log;
And after determining that the first application program meets a log reporting condition in the operation process, reporting the captured log to a server corresponding to the first application program, and exiting the log capturing mode.
Optionally, the processing unit is further configured to:
After receiving an instruction for log grabbing aiming at the first application program, which is sent by the server, entering the log grabbing mode under the condition that user authorization is obtained.
Optionally, the processing unit is further configured to:
after entering the log grabbing mode, clearing a log file existing locally, and popping up second information on the display interface, wherein the second information is used for guiding a user to operate the first application program;
and executing the operation of the user on the first application program according to the second information, and grabbing the log generated by the terminal equipment.
Optionally, the processing unit is further configured to:
compressing the captured log of the first application program;
calling the corresponding interface of the server, and reporting the compressed log to the server.
Optionally, the log reporting condition includes one or more of the following:
receiving an operation response allowed by the user for confirming third information popped up from the display interface, wherein the third information is used for indicating whether the user reports the captured log of the first application program or not; or alternatively, the first and second heat exchangers may be,
Program flashing back occurs in the running process of the first application program, and the first application program is restarted; or alternatively, the first and second heat exchangers may be,
And in the log grabbing mode, a key node failure occurs in the operation process of the first application program.
Optionally, the processing unit is further configured to:
And after the log generated by the first application program is started to be grabbed, automatically switching log grades.
In a third aspect, embodiments of the present invention also provide a computing device, comprising:
a memory for storing program instructions;
and the processor is used for calling the program instructions stored in the memory and executing the method for collecting the internet of things cloud container logs according to the obtained program.
In a fourth aspect, an embodiment of the present invention further provides a computer-readable nonvolatile storage medium, including computer-readable instructions, where when the computer reads and executes the computer-readable instructions, the computer is caused to execute the above-mentioned method for collecting the cloud container log of the internet of things.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings that are needed in the description of the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a schematic diagram of a system architecture according to an embodiment of the present invention;
Fig. 2 is a schematic flow chart of a log obtaining method according to an embodiment of the present invention;
Fig. 3 is a schematic diagram of a first scenario for triggering log grabbing according to an embodiment of the present invention;
fig. 4 is a schematic diagram of a display interface prompt scene in a first log obtaining process according to an embodiment of the present invention;
fig. 5 is a schematic diagram of a display interface prompt scene in a second log obtaining process according to an embodiment of the present invention;
fig. 6 is a schematic diagram of a display interface prompt scene in a third log obtaining process according to an embodiment of the present invention;
Fig. 7 is a schematic diagram of a display interface prompt scene in a fourth log obtaining process according to an embodiment of the present invention;
FIG. 8 is a schematic diagram of an error reporting scenario for application running according to an embodiment of the present invention;
FIG. 9 is a schematic diagram of a scenario for guiding a user to perform abnormal log acquisition according to an embodiment of the present invention;
fig. 10 is a schematic diagram of a log reporting prompt scenario provided in an embodiment of the present invention;
FIG. 11 is a schematic diagram of a log obtaining scenario provided in an embodiment of the present invention;
Fig. 12 is a block diagram of a log obtaining device according to an embodiment of the present application;
fig. 13 is a block diagram of another log obtaining apparatus according to an embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention will be described in further detail below with reference to the accompanying drawings, and it is apparent that the described embodiments are only some embodiments of the present invention, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
Fig. 1 illustrates a system architecture of a log obtaining system to which an embodiment of the present invention is applied, where the system architecture may include a terminal device 100, at least one application 200 installed on the terminal device, and a server 300 corresponding to the terminal device.
The terminal device 100 is configured to carry at least one application 200, and trigger log capturing and reporting generated by a first application after determining that the first application installed by the terminal device meets a log capturing condition.
The terminal device in the embodiment of the present application is a device that includes a wireless communication function (providing voice/data connectivity to a user), for example, at present, some examples of terminal devices are: mobile phone, computer, wearable device, robot, television, etc.
The application 200 is configured to respond to a received user operation instruction based on a corresponding application, and the like.
The server 300 is configured to receive a log generated by the first application program and reported by the terminal device, analyze the log based on the first application program, improve the first application program according to an analysis result, and so on.
It should be noted that the structure shown in fig. 1 is merely an example, and the embodiment of the present invention is not limited thereto.
Referring to fig. 2, a flowchart of a log obtaining method according to an embodiment of the present application is shown. The embodiment shown in fig. 2 is applicable to the application scenario shown in fig. 1.
Step 201, after determining that a first application program installed by the terminal equipment fails in a key node in an operation process, the terminal equipment enters a log grabbing mode under the condition that user authorization is obtained.
The key node according to the embodiment of the present application may be understood as a conventional key operation node, where the key node may be preconfigured by a server, for example, the server may determine a first node that is undergone by a first application program in an application process as a key node, and for example, the key node may also be determined according to practical application experience, and is not limited herein.
For example, assuming that the user performs the network allocation operation, a network allocation failure condition as shown in fig. 3 occurs, where the network allocation failure belongs to a critical node operation failure, the terminal device may determine that the current application program meets the log grabbing condition.
The terminal device in the embodiment of the present application may determine whether the user is allowed to enter the log grabbing mode by:
Determination mode 1: and (5) voice prompt.
For example, after determining that the first application program installed by the terminal device fails in a key node in the operation process, the terminal device may send a voice prompt to the user to ask the user whether to allow the user to enter the log grabbing mode, and after obtaining the user's allowing instruction, enter the log grabbing mode.
Determination mode 2: and (5) popping up a prompt.
For example, after determining that a first application program installed by the terminal equipment fails in a key node in an operation process, the terminal equipment pops up first information on a display interface of the terminal equipment. The first information is used for indicating whether the user is allowed to enter a log grabbing mode or not. For example, information indicating whether log capturing is performed or not as shown in fig. 4 is popped up on the display interface. And after the terminal equipment receives the operation response allowed by the user based on the confirmation of the first information, the terminal equipment enters a log grabbing mode.
The log grabbing mode according to the embodiment of the present application may also be referred to as a security mode.
Further, the condition for triggering the terminal device to enter the log grabbing mode in the embodiment of the present application may further include the following:
gripping condition 1: and the terminal equipment receives an instruction for log grabbing aiming at the first application program, which is sent by a server.
Optionally, in the actual application process, the user often generates an error reporting condition when operating a certain application program, and at this time, the user may feed back the error reporting condition to a corresponding operator, for example, by means of phone, mail, etc. to feed back the error reporting content to the corresponding operator, so that after receiving the error reporting content fed back by the user, the operator sends a command for capturing the log to the application program, and is used for obtaining the log of the application program to perform error reporting analysis.
For example, when the terminal device receives the instruction for log grabbing sent by the server while running the first application, the first information as shown in fig. 5 may be popped up on the display interface of the first application, so as to prompt the user whether to grab the log.
Grabbing condition 2: and the terminal equipment receives a specific operation of the user on the first application program, wherein the specific operation is used for triggering log grabbing.
For example, assuming that the specific operation of triggering log grabbing by the first application program is to continuously click the icon of the first application program for 5 times, as shown in fig. 6, the terminal device continuously clicks the icon of the application program for 5 times, after receiving the continuous clicking operation for 5 times, the terminal device determines that the log grabbing condition is met, and may pop up first information shown in fig. 7 on the display interface of the first application program, where the first information is used to prompt a user whether to grab the log.
Step 202, in the log grabbing mode, the terminal device executes the operation of the user on the first application program according to the prompt information displayed on the display interface of the terminal device, and grabs the log generated by the terminal device.
Further, after the terminal device in the embodiment of the present application enters the log obtaining mode, the log file existing locally can be cleared first, so that it is helpful to clear the history legacy log, and the log file uploaded finally is prevented from being too large.
In addition, since there are mobile phones of various systems on the market, there is a problem that even if the log acquisition mode is entered, part of the mobile phones still mask logs of low level, and therefore, it is also necessary to switch the priority of the print log.
Further, in the embodiment of the present application, in order to better obtain the abnormal log of the first application program, after entering the log obtaining mode, the terminal device may pop up second information on a display interface of the terminal device, where the second information is used to guide the user to operate the first application program, and generate and store the log of the application abnormality of the first application program.
And guiding the user to perform one-time operation on the problem of error reporting before the first application program through the second information, so that the terminal equipment locally generates and stores an abnormal log of the first application program. Then, the terminal device can locally grab the log generated by the first application program and report the log.
For example, assuming that, in the process of applying the first application program before, as shown in fig. 8, after the relevant information is input by the input box, clicking the confirmation submit button to report errors, after confirming that log grabbing operation is allowed to be performed on the first application program, the user may perform input and confirmation operations again according to the guiding scenario shown in fig. 9, so as to assist in generating an abnormal log of the first application program based on the operation.
Step 203, after determining that the first application program meets a log reporting condition in the operation process, the terminal device reports the captured log to a server corresponding to the first application program, and exits the log capturing mode.
And reporting the captured log to a corresponding server, so that the server updates and improves the first application program based on the log.
The embodiment of the application also provides various modes for reporting the trigger log, which are not limited to the following modes:
Log reporting mode 1: and the terminal equipment receives an operation response which is allowed by the user for confirming the third information popped up by the display interface, wherein the third information is used for indicating whether the user reports the captured log of the first application program or not.
For example, after the user completes the corresponding operation according to the second information popped up by the display interface, the display interface of the terminal device may pop up third information as shown in fig. 10, which is used to indicate whether the user reports the log of the first application program that is grabbed.
Log reporting mode 2: in the log grabbing mode, the terminal equipment performs program flashing back in the running process of the first application program, and restarts the first application program.
For example, after the user completes the corresponding operation on the first application program according to the second information popped up by the display interface, if the first application program is subject to a flashing back due to an error, after the user restarts the first application program again, the user triggers reporting of the captured log of the first application program.
Log reporting mode 3: in the log grabbing mode, the terminal equipment fails a key node in the process of operating the first application program.
For example, after the user completes the corresponding operation on the first application program according to the second information popped up by the display interface, the first application program may continue to trigger a scene of failure of operation of the key node due to an error, and at this time, the captured log of the first application program is triggered to be reported.
Further, in the process of reporting the log of the first application program, the captured log of the first application program may be compressed, and then a corresponding server interface is called, and the compressed log is reported to the server.
In order to better explain the embodiment of the present invention, the process of log acquisition described above will be described in a specific implementation scenario.
Specifically, as shown in fig. 11, the method includes:
In step 1101, the terminal device determines that the first application installed in itself fails in a critical node during operation.
In step 1102, the terminal device pops up first information on a display interface of the terminal device, where the first information is used to indicate whether the user is allowed to enter a log grabbing mode.
Step 1103, the terminal device determines whether the operation response of the user to the first information is permission or rejection, if so, performs step 1104, and if so, performs step 1105.
Step 1104, the terminal device clears the locally existing log file, and continues to step 1106.
Step 1105, the first information popped up in the display interface of the terminal device disappears.
In step 1106, the normal log is switched to a warning log.
Step 1107, starting background log grabbing.
In step 1108, the terminal device determines that the log reporting condition is satisfied.
In step 1109, the terminal device compresses the acquired log.
Step 1110, the terminal device invokes a corresponding server interface, and reports the obtained log to the server.
After the terminal equipment meets the log grabbing condition, the method can control the triggering in real time by automatically triggering the log grabbing, so that the trouble of guiding a user to manually trigger is avoided, the user can more actively perform log grabbing response, and the convenience of log grabbing and reporting is improved. In addition, various triggering and reporting modes in the embodiment of the application can be mutually complemented, thereby improving the existing single manual reporting mode and providing a new mode for log grabbing and reporting.
Based on the same technical concept, fig. 12 illustrates an exemplary structure of a log obtaining device provided in an embodiment of the present invention, where the device may perform a process of capturing and reporting a log generated by an application program.
As shown in fig. 12, the apparatus specifically includes:
a determining unit 1201, configured to determine that, after a key node failure occurs in an operation process of a first application program installed in the determining unit, enter a log grabbing mode when user authorization is obtained;
the processing unit 1202 is configured to execute, in the log grabbing mode, an operation of the user on the first application program according to the prompt information displayed on the display interface of the terminal device, and grab a log generated by the terminal device; after determining that the first application program meets a log reporting condition in the operation process, reporting the captured log to a server corresponding to the first application program, and exiting the log capturing mode.
Optionally, the processing unit 1202 is further configured to:
After receiving an instruction for log grabbing aiming at the first application program, which is sent by the server, entering the log grabbing mode under the condition that user authorization is obtained.
Optionally, the processing unit 1202 is further configured to:
after entering the log grabbing mode, clearing a log file existing locally, and popping up second information on the display interface, wherein the second information is used for guiding a user to operate the first application program;
and executing the operation of the user on the first application program according to the second information, and grabbing the log generated by the terminal equipment.
Optionally, the processing unit 1202 is further configured to:
compressing the captured log of the first application program;
calling the corresponding interface of the server, and reporting the compressed log to the server.
Optionally, the log reporting condition includes one or more of the following:
receiving an operation response allowed by the user for confirming third information popped up from the display interface, wherein the third information is used for indicating whether the user reports the captured log of the first application program or not; or alternatively, the first and second heat exchangers may be,
Program flashing back occurs in the running process of the first application program, and the first application program is restarted; or alternatively, the first and second heat exchangers may be,
And in the log grabbing mode, a key node failure occurs in the operation process of the first application program.
Optionally, the processing unit 1202 is further configured to:
And after the log generated by the first application program is started to be grabbed, automatically switching log grades.
An embodiment of the present application provides a log obtaining device, please refer to fig. 13, and fig. 13 is a structural diagram of the log obtaining device provided by the embodiment of the present application.
The apparatus 1301 includes: at least one processor 1302, and a memory 1303 communicatively coupled to the at least one processor.
Wherein the memory 1303 stores instructions executable by the at least one processor 1302, the at least one processor 1302 implementing the method of determining noise power as described in any of the preceding claims by executing the instructions stored by the memory 1303.
As one example, the processor 1302 in fig. 13 may implement the functionality of the processing module 1202 in fig. 12, supra.
Based on the same technical concept, the embodiment of the invention also provides a computer-readable nonvolatile storage medium, which comprises computer-readable instructions, wherein when the computer reads and executes the computer-readable instructions, the computer is caused to execute the method for collecting the internet of things cloud container logs.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. It is therefore intended that the following claims be interpreted as including the preferred embodiments and all such alterations and modifications as fall within the scope of the invention.
It will be apparent to those skilled in the art that various modifications and variations can be made to the present invention without departing from the spirit or scope of the invention. Thus, it is intended that the present invention also include such modifications and alterations insofar as they come within the scope of the appended claims or the equivalents thereof.
Claims (10)
1. A log obtaining method, comprising:
after determining that a key node failure occurs in the operation process of a first application program installed by the terminal equipment, the terminal equipment enters a log grabbing mode under the condition that user authorization is obtained;
in the log grabbing mode, the terminal equipment executes the operation of a user on the first application program according to prompt information displayed on a display interface of the terminal equipment, and grabs the log generated by the terminal equipment;
And after the terminal equipment determines that the first application program meets a log reporting condition in the operation process, reporting the captured log to a server corresponding to the first application program, and exiting the log capturing mode.
2. The method of claim 1, wherein the method further comprises:
After receiving an instruction for log grabbing aiming at the first application program sent by the server, the terminal equipment enters the log grabbing mode under the condition that user authorization is obtained.
3. The method of claim 2, wherein the terminal device entering the log grabbing mode when the user authorization is obtained after determining that the first application installed by the terminal device fails in a critical node in the operation process, comprises:
After the terminal equipment determines that a first application program installed by the terminal equipment fails in a key node in the operation process, popping up first information on the display interface, wherein the first information is used for indicating whether a user is allowed to enter the log grabbing mode or not;
and after receiving an operation response allowed by the user based on the confirmation of the first information, the terminal equipment enters the log grabbing mode.
4. The method of claim 3, wherein the terminal device performs the operation of the user on the first application program according to the prompt information displayed on the display interface of the terminal device, and grabs the log generated by the terminal device, including:
After the terminal equipment enters the log grabbing mode, clearing a log file existing locally, and popping up second information on the display interface, wherein the second information is used for guiding a user to operate the first application program;
and the terminal equipment executes the operation of the user on the first application program according to the second information and grabs the log generated by the terminal equipment.
5. The method of any of claims 1-4, wherein the log reporting condition comprises one or more of:
The terminal equipment receives a third information confirmation permission operation response of the user to the display interface, wherein the third information is used for indicating whether the user reports the captured log of the first application program or not; or alternatively, the first and second heat exchangers may be,
In the log grabbing mode, the terminal equipment performs program flashing back in the running process of the first application program, and restarts the first application program; or alternatively, the first and second heat exchangers may be,
In the log grabbing mode, the terminal equipment fails a key node in the process of operating the first application program.
6. A log obtaining apparatus, characterized by comprising:
The determining unit is used for determining that the first application program installed by the determining unit enters a log grabbing mode under the condition that user authorization is obtained after the key node failure occurs in the operation process;
The processing unit is used for executing the operation of the user on the first application program according to the prompt information displayed on the display interface of the terminal equipment in the log grabbing mode, and grabbing the generated log; and after determining that the first application program meets a log reporting condition in the operation process, reporting the captured log to a server corresponding to the first application program, and exiting the log capturing mode.
7. The apparatus of claim 6, wherein the processing unit is further to:
After receiving an instruction for log grabbing aiming at the first application program, which is sent by the server, entering the log grabbing mode under the condition that user authorization is obtained.
8. The apparatus of claim 7, wherein the log reporting condition comprises one or more of:
receiving an operation response allowed by the user for confirming third information popped up from the display interface, wherein the third information is used for indicating whether the user reports the captured log of the first application program or not; or alternatively, the first and second heat exchangers may be,
Program flashing back occurs in the running process of the first application program, and the first application program is restarted; or alternatively, the first and second heat exchangers may be,
And in the log grabbing mode, a key node failure occurs in the operation process of the first application program.
9. A computing device, comprising:
a memory for storing program instructions;
A processor for invoking program instructions stored in said memory to perform the method of any of claims 1-5 in accordance with the obtained program.
10. A computer readable non-transitory storage medium comprising computer readable instructions which, when read and executed by a computer, cause the computer to perform the method of any of claims 1 to 5.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202211309556.XA CN117971529A (en) | 2022-10-25 | 2022-10-25 | Log acquisition method, device and system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202211309556.XA CN117971529A (en) | 2022-10-25 | 2022-10-25 | Log acquisition method, device and system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN117971529A true CN117971529A (en) | 2024-05-03 |
Family
ID=90860076
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202211309556.XA Pending CN117971529A (en) | 2022-10-25 | 2022-10-25 | Log acquisition method, device and system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN117971529A (en) |
-
2022
- 2022-10-25 CN CN202211309556.XA patent/CN117971529A/en active Pending
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN109048996B (en) | Robot abnormal state processing method and device | |
| CN111459770A (en) | Server operation state warning method and device, server and storage medium | |
| CN110958397A (en) | Method and device for controlling intelligent camera | |
| CN114666407A (en) | RPA cross-terminal communication method and equipment | |
| CN111435227B (en) | Smart home equipment testing method, device, equipment and medium | |
| CN114691407A (en) | Method and device for acquiring vehicle log, electronic equipment and storage medium | |
| CN117971529A (en) | Log acquisition method, device and system | |
| CN111367934A (en) | Data consistency checking method, device, server and medium | |
| CN107612755A (en) | The management method and its device of a kind of cloud resource | |
| CN108391120B (en) | Camera starting test method, device, equipment and storage medium | |
| CN110893616B (en) | Remote control method and device, computer equipment and storage medium | |
| CN110928630A (en) | Activation control method, device and equipment for application program window and storage medium | |
| CN113220379B (en) | Task processing method and device, electronic equipment and readable storage medium | |
| CN115567618A (en) | Intelligent adaptation method and device for multi-element video protocol | |
| CN109462423B (en) | Method, device, equipment and medium for checking data transmission unit | |
| CN110443910B (en) | Method, system, device and storage medium for monitoring state of unmanned device | |
| CN114553944A (en) | Early warning message pushing method and system | |
| CN113596325A (en) | Picture capturing method and device, electronic equipment and storage medium | |
| CN115514622B (en) | Interactive object processing method, network communication system, device and storage medium | |
| CN112671622A (en) | Safety monitoring method and device based on intelligent mobile equipment and intelligent mobile equipment | |
| CN111341133A (en) | Control method and device for automatic driving vehicle, storage medium and processor | |
| CN116074071B (en) | Network emergency response method, system, electronic equipment and storage medium | |
| CN114367995B (en) | High-density unmanned on duty robot control method based on RPA and AI | |
| CN113568719B (en) | Service fault processing method and device, electronic equipment and storage medium | |
| CN115515170B (en) | Network slice management method and device, network management equipment and NSMF (non-uniform memory function) |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination |