CN117411929B - Business process monitoring method, device, equipment and storage medium - Google Patents
Business process monitoring method, device, equipment and storage medium Download PDFInfo
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- H04L67/00—Network arrangements or protocols for supporting network services or applications
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Abstract
The invention provides a business process monitoring method, a device, equipment and a storage medium, which relate to the technical field of computers and comprise the following steps: acquiring message request information initiated by any service interface in a target service flow; generating interface service association information based on the message request information; acquiring message response information fed back by an external network element, and carrying out association storage and display on the message response information, message request information associated with the message response information and interface service association information; based on the message response information, the message request information and the interface service association information, the interface management monitoring is carried out on each service interface, and the loading state and service detail information of each external network element are loaded and monitored. The invention can carry out interface loading monitoring through the interaction link with the external network element interface, and can achieve the process loading monitoring of interface data and service data by binding the association relation between the interface and the service when the service interface is transmitted and received.
Description
Technical Field
The present invention relates to the field of computer technologies, and in particular, to a method, an apparatus, a device, and a storage medium for monitoring a business process.
Background
The monitoring of the business process refers to monitoring the synchronized or received interface business so as to discover and process abnormal data of the interface business in time. The developer of each business system manually sets buried points at the positions where the flow state data need to be reported in the business codes so as to monitor the operation condition of the system interfaces. However, the interface monitoring method is generally only to monitor the interface data corresponding to the service interface, such as interface request parameters, interface response parameters, interface time consumption, interface abnormality information, etc., and the service flow is not monitored fully.
Disclosure of Invention
The invention provides a business process monitoring method, a device, equipment and a storage medium, which aim to solve the technical problem that the business process monitoring is not comprehensive enough because the interface monitoring method is only used for monitoring interface data corresponding to a business interface, such as interface request parameters, interface response parameters, interface time consumption, interface abnormal information and the like.
The invention provides a business process monitoring method, which comprises the following steps:
acquiring message request information initiated by any service interface in a target service flow, wherein the message request information comprises service data;
generating interface service association information based on the message request information, wherein the interface service association information comprises identification information;
acquiring message response information fed back by an external network element, and carrying out associated storage and display on the message response information, message request information associated with the message response information and the interface service associated information;
based on the message response information, the message request information and the interface service association information, performing interface management monitoring on each service interface, and performing loading monitoring on the interface loading state and service detail information of each external network element, wherein the service detail information comprises circulation information corresponding to the service data.
According to the business process monitoring method provided by the invention, the interface type of the external network element comprises a message interface and a file interface; the identification information comprises a transaction serial number, a business keyword, a system identification and an interface identification;
the generating interface service association information based on the message request information includes:
based on the message request information, extracting the service keyword and generating the transaction serial number;
and correlating the transaction serial number, the service keyword, the interface identifier of the service interface and the system identifier of the external network element to generate the interface service correlation information.
According to the method for monitoring a service flow provided by the present invention, based on the message response information, the message request information and the interface service association information, the method for monitoring the interface management of each service interface and the loading of the interface loading state and service detail information of each external network element comprises:
reading message request information, message response information and interface service association information corresponding to the service interface;
based on the message response information and/or the message request information, carrying out anomaly monitoring on the service interface;
based on interface identification and system identification in the interface service association information, monitoring the circulation information of the service data in different interfaces;
and monitoring the interface loading state of each external network element based on the message request information and the message response information corresponding to the service interface.
According to the method for monitoring a service flow provided by the invention, the method for acquiring the message request information initiated by any service interface in a target service flow comprises the following steps:
if the service data is in a file format, the message request information is sent to a file server so that the external network element downloads and analyzes the service data from the file server;
the obtaining the message response information fed back by the external network element includes:
and acquiring message response information fed back by the external network element downloaded from the file server.
According to the method for monitoring a service flow provided by the invention, after the message response information fed back by the external network element is obtained, the method further comprises the following steps:
generating a query request based on the service keywords in the interface service association information and sending the query request to an external network element corresponding to the system identifier in the interface service association information;
and acquiring feedback information of the external network element, and displaying the service data if the feedback information comprises the service data.
According to the method for monitoring a service flow provided by the invention, after the message response information, the message request information associated with the message response information and the interface service association information are stored and displayed in an associated manner, the method further comprises the following steps:
counting loading statistical information of each external network element, wherein the loading statistical information comprises state statistical information to be loaded, loading failure statistical information and loading success statistical information;
and monitoring the service data in the loading failure state, the to-be-loaded state or the loading overtime state to generate an alarm information notification to be pushed to a manager.
According to the method for monitoring a service flow provided by the invention, after the message response information fed back by the external network element is obtained, the method further comprises the following steps:
and if the state information of the service data is abnormal, editing the message request information and then retransmitting the message request information.
The invention also provides a business process monitoring device, which comprises:
the system comprises an acquisition module, a message processing module and a message processing module, wherein the acquisition module is used for acquiring message request information initiated by any service interface in a target service flow, and the message request information comprises service data;
the generation module is used for generating interface service association information based on the message request information, wherein the interface service association information comprises identification information and interface state information;
the association storage module is used for acquiring message response information fed back by an external network element, and carrying out association storage and display on the message response information, the message request information associated with the message response information and the interface service association information;
the monitoring module is used for carrying out interface management monitoring on each service interface and carrying out loading monitoring on the interface loading state and service detail information of each external network element based on the message response information, the message request information and the interface service association information, wherein the service detail information comprises circulation information corresponding to the service data.
The invention also provides an electronic device comprising a memory, a processor and a computer program stored on the memory and capable of running on the processor, wherein the processor realizes the business process monitoring method according to any one of the above when executing the program.
The present invention also provides a non-transitory computer readable storage medium having stored thereon a computer program which, when executed by a processor, implements a business process monitoring method as described in any of the above.
The invention also provides a computer program product comprising a computer program which when executed by a processor implements a business process monitoring method as described in any one of the above.
The invention provides a business process monitoring method, a device, equipment and a storage medium, which comprise the following steps: acquiring message request information initiated by any service interface in a target service flow, wherein the message request information comprises service data; generating interface service association information based on the message request information, wherein the interface service association information comprises identification information; acquiring message response information fed back by an external network element, and carrying out associated storage and display on the message response information, message request information associated with the message response information and the interface service associated information; based on the message response information, the message request information and the interface service association information, performing interface management monitoring on each service interface, and performing loading monitoring on the interface loading state and service detail information of each external network element, wherein the service detail information comprises circulation information corresponding to the service data. And generating interface service association information corresponding to the interface and the service based on the message request information, so that not only can the interface data per se be monitored, but also the associated interface service information can be monitored. The interface can be expanded through the identification information to obtain the circulation information of the service data, and the whole process monitoring of the interface data and the service data can be achieved.
Drawings
In order to more clearly illustrate the invention or the technical solutions in the prior art, the drawings that are used in the description of the embodiments or the prior art will be briefly described one by one, it being obvious that the drawings in the description below are some embodiments of the invention, and that other drawings can be obtained from these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a schematic flow diagram of a business process monitoring method provided by the present invention;
FIG. 2 is a complete monitoring flow chart of the business process monitoring method provided by the invention;
FIG. 3 is a monitoring flow chart of a publishing link in the business process monitoring method provided by the invention;
FIG. 4 is a timing diagram of a message interface in the business process monitoring method provided by the present invention;
FIG. 5 is a timing sequence interaction diagram of a file interface in the business process monitoring method provided by the invention;
FIG. 6 is a schematic diagram of a business process monitoring device according to the present invention;
fig. 7 is a schematic structural diagram of an electronic device provided by the present invention.
Detailed Description
For the purpose of making the objects, technical solutions and advantages of the present invention more apparent, the technical solutions of the present invention will be clearly and completely described below with reference to the accompanying drawings, and it is apparent that the described embodiments are some embodiments of the present invention, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
The terminology used in the one or more embodiments of the invention is for the purpose of describing particular embodiments only and is not intended to be limiting of the one or more embodiments of the invention. As used in one or more embodiments of the invention, the singular forms "a," "an," "the," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used in one or more embodiments of the present invention refers to and encompasses any or all possible combinations of one or more of the associated listed items.
It should be understood that, although the terms first, second, etc. may be used in one or more embodiments of the invention to describe various information, these information should not be limited by these terms. These terms are only used to distinguish one type of information from another. For example, a first may also be referred to as a second, and similarly, a second may also be referred to as a first, without departing from the scope of one or more embodiments of the invention. The word "if" as used herein may be interpreted as "at … …" or "when … …", depending on the context.
Fig. 1 is a flow diagram of a business flow monitoring method provided by the present invention. As shown in fig. 1, the business process monitoring method includes:
step S11, obtaining message request information initiated by any service interface in a target service flow, wherein the message request information comprises service data;
it should be noted that, a typical business process generally includes an approval link, a release link, a test link, and the like, for example, referring to fig. 2, fig. 2 is a complete monitoring flowchart of the business process monitoring method provided by the present invention, the business process starts and enters the approval link, and the approval link may include a plurality of approval nodes, each of which has information such as an approval task, an approval person, an approval result, an approval status, and the like, and the approval information of each node of the approval link may be displayed in the process tracking. And entering a release link after all the approval links are approved, wherein the release link involves interface interaction with a plurality of external network elements, and the types of the interfaces comprise a message interface and a file interface. And after the release link is finished, entering a test link, and after the test is passed, ending the test link. Optionally, the business process links corresponding to different business systems are different. By displaying each link of the business flow through the front page, the overall view of the business flow can be checked.
It should be noted that, the publishing link sends message information corresponding to the message interface or the file interface to different network elements according to the service scenario, and the external network element refers to a device or a system communicating with the current service system.
Specifically, after entering the release link, any service interface in the target service flow sends message request information to different external network elements, wherein the message request information comprises service data, and the service data is determined based on service scenes, for example, commodity information is synchronized to the external network elements. The message request information may be sent in a structured message format, or may be sent in a specific file format, for example, a file corresponding to the current commodity information is sent.
Step S12, generating interface service association information based on the message request information, wherein the interface service association information comprises identification information;
it should be noted that, the interface service association information characterizes association information between a service interface and service data. The interface service association information comprises identification information, wherein the identification information comprises a transaction serial number, a service keyword, a system identification, an interface identification and the like. Alternatively, the transaction serial number may be generated using a value of a unique service key or using a UUID; the business keyword represents a keyword extracted from business data, for example, for commodity information, a commodity number in the commodity information may be a business keyword of the commodity information; the system identifier represents a system label of an external network element, and the interface identifier represents an interface identifier of a service interface which currently transmits message request information.
Specifically, when sending message request information, generating a transaction serial number, extracting a service keyword corresponding to the service data based on the service data, and further associating the transaction serial number, the service keyword, an interface identifier of the service interface and a system identifier of the external network element to obtain interface service association information. Therefore, the relation between the interface data and the service data is bound through the transaction serial number and the service key word. In other embodiments, the interface service association information may further include a transmission state, where the transmission state includes a transmission success state and a failure state of the message request information.
Step S13, obtaining message response information fed back by an external network element, so as to store and display the message response information, message request information associated with the message response information and the interface service associated information in an associated manner;
specifically, after the message request information is sent, waiting to obtain message response information fed back by an external network element, wherein the message response information comprises response data and identification information such as a transaction serial number, a service keyword, a system identification, an interface identification and the like, so that the message response information, the message request information related to the message response information and the interface service related information are stored and displayed in a related manner.
Step S14, based on the message response information, the message request information and the interface service association information, performing interface management monitoring on each service interface, and performing loading monitoring on an interface loading state and service detail information of each external network element, where the service detail information includes circulation information corresponding to the service data.
Specifically, based on the message response information and the message request information, abnormality monitoring is performed on the service interface, for example, monitoring interface response time, error codes, integrity of returned data, and the like. And monitoring the circulation information of the service data in different interfaces based on the interface identification and the system identification in the interface service association information, wherein the circulation information represents the information of the circulation of the service data between different service interfaces and different external system interfaces. The loading state of the network element interfaces of each external system can be monitored based on the message request information and the message response information corresponding to the service interfaces, so that each interface is ensured to operate in a normal load range.
In addition, related data of the interface itself, such as information of interface name, interface type, transmission state, request time, and the like, can be also viewed.
In addition, specific service data can be checked, optionally, a query request is generated based on the service keywords in the interface service association information, and then the query request is sent to an external network element corresponding to the system identifier in the interface service association information; and acquiring feedback information of the external network element, and displaying the service data if the feedback information comprises the service data.
The embodiment of the invention comprises the following steps: acquiring message request information initiated by any service interface in a target service flow, wherein the message request information comprises service data; generating interface service association information based on the message request information, wherein the interface service association information comprises identification information; acquiring message response information fed back by an external network element, and carrying out associated storage and display on the message response information, message request information associated with the message response information and the interface service associated information; based on the message response information, the message request information and the interface service association information, performing interface management monitoring on each service interface, and performing loading monitoring on the interface loading state and service detail information of each external network element, wherein the service detail information comprises circulation information corresponding to the service data. The interface and business corresponding interface business association information is generated based on the message request information, so that not only the interface data itself but also the associated interface business information can be monitored, and the interface can be expanded through the identification information to obtain the circulation information of the business data, thereby achieving the full flow monitoring of the interface data and the business data.
In one embodiment of the present invention, the generating interface service association information based on the message request information includes:
based on the message request information, extracting the service keyword and generating the transaction serial number; and correlating the transaction serial number, the service keyword, the interface identifier of the service interface and the system identifier of the external network element to generate the interface service correlation information.
Specifically, the message request information is triggered and sent through a timing task or a service scene, and the request message information and the interface service related information are recorded simultaneously when the message request information is sent, so that the method is more detailed: and extracting the service keyword based on the service data in the message request information, generating the transaction serial number, and further associating the transaction serial number, the service keyword, the interface identifier of the service interface and the system identifier of the external network element to generate the interface service association information.
The embodiment of the invention binds the association relationship between the interface number and the service data through the identification information such as the transaction serial number, the service key word and the like. Therefore, interface management and network element loading monitoring can be performed by inquiring information such as transaction serial numbers, service keywords and the like.
In one embodiment of the present invention, the performing interface management monitoring on each service interface and performing loading monitoring on interface loading state and service detail information of each external network element based on the message response information, the message request information and the interface service association information includes:
reading message request information, message response information and interface service association information corresponding to the service interface; based on the message response information and/or the message request information, carrying out anomaly monitoring on the service interface; based on interface identification and system identification in the interface service association information, monitoring the circulation information of the service data in different interfaces; and monitoring the interface loading state of each external network element based on the message request information and the message response information corresponding to the service interface.
Specifically, in the monitoring process, the message request information, the message response information and the interface service association information corresponding to the service interface can be read from a database. Further, based on the message response information and/or the request information, abnormality monitoring is performed on the service interface, such as response time exceeding a threshold value, occurrence of a specific error code, and the like. The alarm and log record configures an alarm system to notify relevant personnel in time. At the same time, a log of the abnormal situation is recorded for post-hoc analysis. In addition, based on the interface identifier and the system identifier in the interface service association information, the flow information of the service data can be monitored, and optionally, the service data flow diagram is constructed by using the service interface association information so as to know the flow direction of the data between different interfaces. In addition, based on the message request information and the message response information corresponding to the service interface, the interface loading state of each external network element is monitored. Alternatively, the criteria for determining the normal loading state of the external network element interface may relate to indicators such as connection state, throughput, etc.
According to the embodiment of the invention, based on the message response information, the message request information and the interface service association information, the interface management monitoring is carried out on each service interface, and the loading state and service detail information of the interfaces of each external network element are loaded and monitored. Thus, the process loading monitoring of the interface data and the business data is achieved.
In one embodiment of the present invention, after the storing and displaying the message response information, the message request information associated with the message response information, and the interface service association information in an associated manner, the method further includes:
counting loading statistical information of each external network element, wherein the loading statistical information comprises state statistical information to be loaded, loading failure statistical information and loading success statistical information; and monitoring the service data in the loading failure state, the to-be-loaded state or the loading overtime state to generate an alarm information notification to be pushed to a manager.
Specifically, the loading state information of each external network element is counted, including the statistics of the number of the states to be loaded, the loading failure state and the loading success state. And the service data in the loading failure state, the to-be-loaded state or the loading overtime state can be monitored according to the collected loading state information. When the abnormal loading state is monitored, namely loading failure, waiting to be loaded or loading overtime, alarm information is timely generated and sent to related management personnel through notification channels (such as mail, short message, instant messaging tool and the like). The manager can timely process the abnormality, including checking the loading failure reason, solving the problem of the state to be loaded or the loading overtime, and the like, thereby realizing the abnormal alarm of the extended monitoring service data.
In an embodiment of the present invention, after the obtaining the message response information fed back by the external network element, the method further includes:
and if the state information of the service data is abnormal, editing the message request information and then retransmitting the message request information.
It should be noted that, the status information includes a successful status and an abnormal status of the message request information, and specifically, the embodiment of the invention provides an interface message retransmission function, which can retransmit the message request information after editing if the status information of the service data is monitored to be the abnormal status, thereby effectively improving the success rate of data transmission.
Referring to fig. 3, fig. 3 is a monitoring flow chart of a publishing link in the business process monitoring method provided by the invention. The service interface sends message request information and records the message request information and interface service association information of the message request information; further obtaining message response information fed back by an external network element; further, the message response information, the message request information associated with the message response information and the interface service associated information are stored in an associated mode. The service interface can be further managed, information such as an interface identifier, a system identifier, an interface name and the like corresponding to the service interface can be checked, and message response information and message request information managed by the service interface can be checked, so that the interface is subjected to anomaly monitoring in combination with the message response information and/or the message request information. In addition, after the message request information is failed to be sent, the message request information can be modified, and the modified message request information can be resent. In addition, based on interface identification and system identification in the interface service association information, the circulation information of the service data in different interfaces is monitored, and based on message request information and message response information corresponding to the service interface, the interface loading state of each external network element is monitored. In addition, the loading statistical information of each external network element can be counted, wherein the loading statistical information comprises the state statistical information to be loaded, the loading failure statistical information and the loading success statistical information; and monitoring the service data in the loading failure state, the to-be-loaded state or the loading overtime state to generate an alarm information notification to be pushed to the manager. In addition, the service data of the external network element can be queried and displayed based on the service keywords in the interface service association information.
Referring to fig. 4, fig. 4 is a timing sequence interaction diagram of a message interface in the service flow monitoring method provided by the present invention, and the interaction process of message information corresponding to the message interface specifically includes: the timing task or the service scene triggers the sending of the message request information to the external network element. And simultaneously recording message request information and interface service association information. And acquiring message response information fed back by the external network element. And recording the message response information and the sending result state. And storing the message request information, the message response information and the interface service association information into a database, so that the query message request information, the message response information and the interface service association information can be checked. And further, based on the message response information, the message request information and the interface service association information, performing interface management monitoring on each service interface, and performing loading monitoring on the interface loading state and service detail information of each external network element. In addition, the service keywords can be used for requesting the service data of the external network elements, counting the loading statistical information of each external network element, and monitoring the service data in the loading failure state, the to-be-loaded state or the loading overtime state to generate the alarm information notification to be pushed to the manager. Thus, not only the interface data itself but also the associated interface traffic can be monitored. The interface can be expanded through the identification information to obtain the circulation information of the service data, so that the whole flow monitoring of the interface data and the service data can be realized, and the abnormal alarm of the monitoring service data can be realized.
Referring to fig. 5, fig. 5 is a timing sequence interaction diagram of a file interface in the business process monitoring method provided by the present invention, and the interaction process of the message information corresponding to the file interface is specifically as follows: and triggering and sending the message request information to the file server by the timing task or the service scene, wherein the service data in the message request information is sent in a file format. And simultaneously recording message request information and interface service association information. The external network element downloads the message request information from the file server, and the external network element feeds back the message response information to the file server. The monitoring system downloads the message response information from the file server for analysis, and records the message response information and the sending result state. And storing the message request information, the message response information and the interface service association information into a database. Thus, the message request information, the message response information and the interface service association information can be checked. And based on the message response information, the message request information and the interface service association information, carrying out interface management monitoring on each service interface and carrying out loading monitoring on the interface loading state and service detail information of each external network element. In addition, the service keywords can be used for requesting the service data of the external network elements, counting the loading statistical information of each external network element, and monitoring the service data in the loading failure state, the to-be-loaded state or the loading overtime state to generate the alarm information notification to be pushed to the manager. Thus, not only the interface data itself but also the associated interface traffic can be monitored. The interface can be expanded through the identification information to obtain the circulation information of the service data, so that the whole flow monitoring of the interface data and the service data can be realized, and the abnormal alarm of the monitoring service data can be realized.
The business process monitoring device provided by the invention is described below, and the business process monitoring device described below and the business process monitoring method described above can be correspondingly referred to each other.
Fig. 6 is a schematic structural diagram of a business process monitoring device provided by the present invention, and as shown in fig. 6, a business process monitoring device according to an embodiment of the present invention includes:
an obtaining module 21, configured to obtain message request information initiated by any service interface in a target service flow, where the message request information includes service data;
a generating module 22, configured to generate interface service association information based on the message request information, where the interface service association information includes identification information and interface state information;
the association storage module 23 is configured to obtain message response information fed back by an external network element, so that the message response information, message request information associated with the message response information, and the interface service association information are stored and displayed in an associated manner;
the monitoring module 24 is configured to perform interface management monitoring on each service interface and load monitoring on an interface loading state and service detail information of each external network element based on the packet response information, the packet request information and the interface service association information, where the service detail information includes flow information corresponding to the service data.
The business process monitoring device further comprises:
the interface types of the external network element comprise a message interface and a file interface;
the identification information comprises a transaction serial number, a business keyword, a system identification and an interface identification.
The business process monitoring device further comprises:
based on the message request information, extracting the service keyword and generating the transaction serial number;
and correlating the transaction serial number, the service keyword, the interface identifier of the service interface and the system identifier of the external network element to generate the interface service correlation information.
The business process monitoring device further comprises:
reading message request information, message response information and interface service association information corresponding to the service interface;
based on the message response information and/or the message request information, carrying out anomaly monitoring on the service interface;
based on interface identification and system identification in the interface service association information, monitoring the circulation information of the service data in different interfaces;
and monitoring the interface loading state of each external network element based on the message request information and the message response information corresponding to the service interface.
The business process monitoring device further comprises:
if the service data is in a file format, the message request information is sent to a file server so that the external network element downloads and analyzes the service data from the file server;
and acquiring message response information fed back by the external network element downloaded from the file server.
The business process monitoring device further comprises:
generating a query request based on the service keywords in the interface service association information and sending the query request to an external network element corresponding to the system identifier in the interface service association information;
and acquiring feedback information of the external network element, and displaying the service data if the feedback information comprises the service data.
The business process monitoring device further comprises:
counting loading statistical information of each external network element, wherein the loading statistical information comprises state statistical information to be loaded, loading failure statistical information and loading success statistical information;
and monitoring the service data in the loading failure state, the to-be-loaded state or the loading overtime state to generate an alarm information notification to be pushed to a manager.
The business process monitoring device further comprises:
and if the state information of the service data is abnormal, editing the message request information and then retransmitting the message request information.
It should be noted that, the above device provided in the embodiment of the present invention can implement all the method steps implemented in the method embodiment and achieve the same technical effects, and detailed descriptions of the same parts and beneficial effects as those of the method embodiment in the embodiment are omitted.
Fig. 7 is a schematic structural diagram of an electronic device according to the present invention, and as shown in fig. 7, the electronic device may include: processor 310, memory 320, communication interface (Communications Interface) 330 and communication bus 340, wherein processor 310, memory 320, and communication interface 330 communicate with each other via communication bus 340. Processor 310 may invoke logic instructions in memory 320 to perform the business process monitoring method.
Further, the logic instructions in the memory 320 described above may be implemented in the form of software functional units and may be stored in a computer readable storage medium when sold or used as a stand alone product. Based on this understanding, the technical solution of the present invention may be embodied essentially or in a part contributing to the prior art or in a part of the technical solution, in the form of a software product stored in a storage medium, comprising several instructions for causing a computer device (which may be a personal computer, a server, a network device, etc.) to perform all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a magnetic disk, or an optical disk, or other various media capable of storing program codes.
In yet another aspect, the present invention further provides a non-transitory computer readable storage medium having stored thereon a computer program that, when executed by a processor, is implemented to perform the business process monitoring method provided by the above methods.
In another aspect, the present invention also provides a computer program product, where the computer program product includes a computer program, where the computer program can be stored on a non-transitory computer readable storage medium, and when the computer program is executed by a processor, the computer can execute the business process monitoring method provided by the above methods.
The apparatus embodiments described above are merely illustrative, wherein the elements illustrated as separate elements may or may not be physically separate, and the elements shown as elements may or may not be physical elements, may be located in one place, or may be distributed over a plurality of network elements. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment. Those of ordinary skill in the art will understand and implement the present invention without undue burden.
From the above description of the embodiments, it will be apparent to those skilled in the art that the embodiments may be implemented by means of software plus necessary general hardware platforms, or of course may be implemented by means of hardware. Based on this understanding, the foregoing technical solution may be embodied essentially or in a part contributing to the prior art in the form of a software product, which may be stored in a computer readable storage medium, such as ROM/RAM, a magnetic disk, an optical disk, etc., including several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the method described in the respective embodiments or some parts of the embodiments.
Finally, it should be noted that: the above embodiments are only for illustrating the technical solution of the present invention, and are not limiting; although the invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit and scope of the technical solutions of the embodiments of the present invention.
Claims (10)
1. A business process monitoring method, comprising:
entering an approval link after the business flow starts, wherein the approval link comprises a plurality of approval nodes, each approval node comprises an approval task, an approval person, an approval result and approval state information, and the approval information of each node of the approval link is displayed in flow tracking;
entering a release link after all approval links are approved, and acquiring message request information initiated by any service interface in a target service flow, wherein the message request information comprises service data;
generating interface service association information based on the message request information, wherein the interface service association information characterizes association information between a service interface and service data; the interface service association information comprises identification information; the identification information comprises a transaction serial number, a business keyword, a system identification and an interface identification;
acquiring message response information fed back by an external network element, and carrying out associated storage and display on the message response information, message request information associated with the message response information and the interface service associated information;
based on the message response information, the message request information and the interface service association information, performing interface management monitoring on each service interface and loading monitoring on interface loading state and service detail information of each external network element, wherein the service detail information comprises circulation information corresponding to the service data; the circulation information represents information that service data circulate between different service interfaces and different external system interfaces;
the generating interface service association information based on the message request information includes:
based on the message request information, extracting the service keyword and generating the transaction serial number;
and correlating the transaction serial number, the service keyword, the interface identifier of the service interface and the system identifier of the external network element to generate the interface service correlation information.
2. The traffic monitoring method according to claim 1, wherein the interface types of the external network element include a message interface and a file interface.
3. The method for monitoring a service flow according to claim 1, wherein the performing interface management monitoring on each service interface and performing loading monitoring on interface loading state and service detail information of each external network element based on the message response information, the message request information and the interface service association information includes:
reading message request information, message response information and interface service association information corresponding to the service interface;
based on the message response information and/or the message request information, carrying out anomaly monitoring on the service interface;
based on interface identification and system identification in the interface service association information, monitoring the circulation information of the service data in different interfaces;
and monitoring the interface loading state of each external network element based on the message request information and the message response information corresponding to the service interface.
4. The method for monitoring a service flow according to claim 1, wherein the obtaining the message request information initiated by any service interface in the target service flow includes:
if the service data is in a file format, the message request information is sent to a file server so that the external network element downloads and analyzes the service data from the file server;
the obtaining the message response information fed back by the external network element includes:
and acquiring message response information fed back by the external network element downloaded from the file server.
5. The method for monitoring a service flow according to claim 1, wherein after the obtaining the message response information fed back by the external network element, the method further comprises:
generating a query request based on the service keywords in the interface service association information and sending the query request to an external network element corresponding to the system identifier in the interface service association information;
and acquiring feedback information of the external network element, and displaying the service data if the feedback information comprises the service data.
6. The method for monitoring a service flow according to claim 1, wherein after the association storing and displaying the message response information, the message request information associated with the message response information, and the interface service association information, further comprises:
counting loading statistical information of each external network element, wherein the loading statistical information comprises state statistical information to be loaded, loading failure statistical information and loading success statistical information;
and monitoring the service data in the loading failure state, the to-be-loaded state or the loading overtime state to generate an alarm information notification to be pushed to a manager.
7. The method for monitoring a service flow according to claim 1, wherein after the obtaining the message response information fed back by the external network element, the method further comprises:
and if the state information of the service data is abnormal, editing the message request information and then retransmitting the message request information.
8. A business process monitoring device, comprising:
entering an approval link after the business flow starts, wherein the approval link comprises a plurality of approval nodes, each approval node comprises an approval task, an approval person, an approval result and approval state information, and the approval information of each node of the approval link is displayed in flow tracking;
the acquisition module is used for entering the release link after all the approval links are approved, and acquiring message request information initiated by any service interface in the target service flow, wherein the message request information comprises service data;
the generation module is used for generating interface service association information based on the message request information, wherein the interface service association information characterizes the association information between a service interface and service data; the interface service association information comprises identification information; the identification information comprises a transaction serial number, a business keyword, a system identification and an interface identification;
the association storage module is used for acquiring message response information fed back by an external network element, and carrying out association storage and display on the message response information, the message request information associated with the message response information and the interface service association information;
the monitoring module is used for carrying out interface management monitoring on each service interface and carrying out loading monitoring on the interface loading state and service detail information of each external network element based on the message response information, the message request information and the interface service association information, wherein the service detail information comprises circulation information corresponding to the service data;
the generating interface service association information based on the message request information includes:
based on the message request information, extracting the service keyword and generating the transaction serial number;
and correlating the transaction serial number, the service keyword, the interface identifier of the service interface and the system identifier of the external network element to generate the interface service correlation information.
9. An electronic device comprising a memory, a processor and a computer program stored on the memory and running on the processor, wherein the processor implements the business process monitoring method of any of claims 1 to 7 when the program is executed by the processor.
10. A non-transitory computer readable storage medium, on which a computer program is stored, characterized in that the computer program, when executed by a processor, implements the business process monitoring method according to any one of claims 1 to 7.
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